1
Short title
1 Short title
This Act may be cited as the Information Act 2002.
2
Commencement
2 Commencement
(1) This Act comes into operation on the date fixed by the Administrator
by notice in the Gazette.
(2) If this Act does not come into operation before 1 July 2003, this Act
comes into operation on that date.
3
Objects
3 Objects
(1) The objects of this Act are:
(a) to provide the Territory community with access to government
information by:
(i) making available to the public information about the
operations of public sector organisations and, in
particular, ensuring that rules and practices affecting
members of the public in their dealings with public sector
organisations are readily available to persons affected
by those rules and practices; and
(ii) creating a general right of access to information held by
public sector organisations limited only in those
circumstances where the disclosure of particular
information would be contrary to the public interest
because its disclosure would have a prejudicial effect on
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essential public interests or on the private and business
interests of persons in respect of whom information is
held by public sector organisations; and
(b) to protect the privacy of personal information held by public
sector organisations by:
(i) providing individuals with a right of access to, and a right
to request correction of, their personal information held
by public sector organisations; and
(ii) establishing a regime for the responsible collection and
handling of personal information by public sector
organisations; and
(iii) providing remedies for interference with the privacy of an
individual's personal information; and
(c) to establish an independent officeholder, the Information
Commissioner, to oversee the freedom of information and
privacy provisions of this Act; and
(d) to promote efficient and accountable government through
appropriate records and archives management by public
sector organisations.
(2) This Act is intended to strike a balance between competing
interests by giving members of the Territory community a right of
access to government information with limited exceptions and
exemptions for the purpose of preventing a prejudicial effect on the
public interest as described in subsection (1)(a)(ii).
(3) This Act:
(a) does not replace other procedures for accessing government
(b) does not limit in any way access to government information
(other than personal information) that is publicly available.
4
Definitions
4 Definitions
In this Act:
Aboriginal means a member of the Aboriginal race of Australia and
includes a descendant of the indigenous inhabitants of the Torres
Strait Islands.
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Aboriginal custodian, in relation to an Aboriginal sacred site,
means an Aboriginal who, by Aboriginal tradition, has responsibility
for the site.
Aboriginal sacred site means a site that is sacred to Aboriginals
or is otherwise of significance according to Aboriginal tradition, and
includes any land that, under a law of the Territory, is declared to
be sacred to Aboriginals or of significance according to Aboriginal
tradition.
Aboriginal tradition means the body of traditions, observances,
customs and beliefs of Aboriginals generally or of a particular
community or group of Aboriginals, and includes any such
traditions, observances, customs or beliefs relating to particular
persons, areas, objects or relationships.
act includes an omission.
annual report, in relation to a public sector organisation, means an
annual report of the operations of the organisation during a financial
year that is prepared in compliance with a law of the Territory.
applicable standard, for a public sector organisation, means a
standard approved by the Minister under section 138.
application means:
(a) an application under Part 3, Division 2 (Accessing government
information); or
(b) an application under Part 3, Division 3 (Correcting personal
information); or
(c) an application under Part 3, Division 4 (Review by public
sector organisation).
appraise, for a record, means to determine whether the record:
(a) must be:
(i) retained as a permanent record or archive; or
(ii) retained for a specified period; or
(b) may be destroyed.
archive means a record of permanent value that forms part of the
Territory Archives.
archives functions, see section 131B.
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archives service means the organisation (whether a public sector
organisation or another organisation) established to perform the
archives functions for the Territory.
archives standard means a standard mentioned in section 137B.
authorisation means an authorisation under Part 5, Division 4.
chief executive officer, in relation to a public sector organisation,
means the person (however described) responsible for managing
the affairs of the organisation.
child means a person who is under the age of 18 years.
Children's Commissioner means the Children's Commissioner
mentioned in section 9 of the Children's Commissioner Act 2013.
client organisation, in relation to a processing arrangement, see
section 155A(1).
code of practice, in relation to a public sector organisation, means
a code of practice prepared by the organisation under section 72
and approved by the Commissioner under section 73, and includes
a code of practice as varied and in force from time to time.
Commissioner means the Information Commissioner under
section 85.
complainant, in relation to a complaint, means the person who
made the complaint and includes a person joined as a complainant
under section 109A.
complaint means a complaint made to the Commissioner under
section 103 or 104.
compliance notice means a compliance notice under section 82
and includes a compliance notice amended under section 83.
consent means consent whether express or implied.
contract service provider means the person or body who is
collecting or handling personal information under a service contract.
contravention includes a failure to comply.
correct means alter by way of amendment, deletion or addition.
corresponding FOI law means a law of the Commonwealth, or of
a State or another Territory of the Commonwealth, that corresponds
with the freedom of information provisions of this Act.
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corresponding privacy law means a law of the Commonwealth, or
of a State or another Territory of the Commonwealth, that
corresponds with the privacy provisions of this Act.
disability means a disability that:
(a) is attributable to an intellectual, psychiatric, sensory or
physical impairment or a combination of those impairments;
and
(b) is permanent or likely to be permanent; and
(c) results in a substantially reduced capacity for communication,
learning or mobility and the need for continuing support
services; and
(d) may or may not be of a chronic episodic nature.
disposal, of a record, includes the following:
(a) destroying or damaging the record;
(b) abandoning, donating, selling or transferring the possession or
control of the record.
emergency situation, see section 18(1) of the Emergency
Management Act 2013.
exemption certificate means an exemption certificate in force
under Part 4, Division 4 (Exemption certificates).
Government Business Division has the same meaning as in the
Financial Management Act 1995.
government information means a record held by or on behalf of a
public sector organisation and includes personal information.
Government owned corporation has the same meaning as in the
Government Owned Corporations Act 2001.
Health Complaints Commissioner means the Commissioner for
Health and Community Services Complaints.
health information means:
(a) personal information about:
(i) the physical or mental health of a person; or
(ii) a person's disability; or
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(iii) the provision of a health service to a person, including
the person's expressed wishes about that provision; or
(b) personal information connected with the provision of a health
service; or
(c) personal information connected with the donation or intended
donation by a person of his or her body parts, organs or bodily
substances; or
(d) personal information that is genetic information about a person
in a form that is, or could be, predictive about the person's
health at any time.
health service means:
(a) an activity performed in relation to a person that is intended or
claimed (expressly or otherwise) by the person or body
performing it to:
(i) assess, record, maintain or improve the person's health;
or
(ii) diagnose the person's illness or disability; or
(iii) treat the person's illness or disability or suspected illness
or disability; or
(b) a disability, palliative care or aged care service; or
(c) the dispensing on prescription of a drug or medicinal
preparation by a pharmacist.
hold, in relation to government information, has the meaning in
section 6.
IPP means an information privacy principle mentioned in section 65
and specified in Schedule 2.
law enforcement agency means:
(a) the Police Force of the Northern Territory; or
(b) the police force of the Commonwealth or of a State or another
Territory of the Commonwealth; or
(c) the Australian Crime Commission; or
(ca) the Northern Territory Emergency Service as defined in
section 8 of the Emergency Management Act 2013; or
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(cb) the Fire and Rescue Service as defined in section 3(1) of the
Fire and Emergency Act 1996; or
(d) a body established under a law of the Territory, of the
Commonwealth, or of a State or another Territory of the
Commonwealth, that performs one or more of the following
functions:
punishing the commission of offences;
(ii) managing property seized or restrained under a law
relating to the confiscation of the proceeds of crime or
the enforcement of such a law or of a decision, direction,
order or other requirement under such a law;
(iv) executing or implementing a decision, direction, order or
other requirement of a court or tribunal, including
executing warrants.
outsourcing organisation means the public sector organisation
for whom or on whose behalf personal information is collected or
handled under a service contract.
permanent record means a record of permanent value to the
Territory.
person means, subject to section 4B, an individual and includes a
deceased individual within the first 5 years after death.
personal information, see section 4A.
privacy means privacy with respect to personal information.
proceeding, in relation to the Tribunal, see section 113.
processing arrangement, see section 155A(1).
public health emergency means a public health emergency
declared under section 48 of the Public and Environmental Health
Act 2011.
public register means a register kept by or on behalf of a public
sector organisation under an Act that:
(a) contains personal information that a person or body was
required or permitted to give to the organisation under that Act
or another Act; and
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(b) is made available under that Act or another Act for inspection
(whether on payment of a fee or not) by members of the
public.
public sector organisation has the meaning in section 5.
record means recorded information in any form (including data in a
computer system) that is required to be kept by a public sector
organisation as evidence of the activities or operations of the
organisation, and includes part of a record and a copy of a record.
records functions, see section 131A.
records service means the organisation (whether a public sector
organisation or another organisation) established to perform the
records functions for the Territory.
records standard means a standard mentioned in section 137A.
respondent, in relation to a complaint, means the public sector
organisation the subject of the complaint and includes a person
joined as a respondent under section 109A.
sensitive information means:
(a) personal information about:
(i) racial or ethnic origin; or
(ii) political opinions; or
(iii) membership of a political association; or
(iv) religious beliefs or affiliations; or
(v) philosophical beliefs; or
(vi) membership of a professional or trade association; or
(vii) membership of a trade union; or
(viii) sexual preferences or practices; or
(ix) a criminal record; or
(b) health information.
service contract means a contract or other arrangement entered
into after the commencement of this Act under which a person or
body collects or handles personal information for or on behalf of a
public sector organisation.
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standard, for Parts 9 and 10, means an archives standard or
records standard.
supporting organisation, in relation to a processing arrangement,
see section 155A(1).
Territory Archives means records held on behalf of the Territory
by the archives service.
Tribunal means the Civil and Administrative Tribunal.
tribunal means a body (other than a court) established by or under
an Act that has judicial or quasi-judicial functions.
unique identifier, in relation to a person, means a code that is
assigned by a public sector organisation to identify the person for
the operations of the organisation.
Note for section 4
The Interpretation Act 1978 contains definitions and other provisions that may be
relevant to this Act.
4A
Personal information
4A Personal information
(1) Government information that discloses a person's identity or from
which a person's identity is reasonably ascertainable is personal
(2) However, the government information is not personal information
to the extent that:
(a) the person's identity is disclosed only in the context of having
acted in an official capacity for a public sector organisation;
and
(b) the government information discloses no other personal
information about the person.
acted in an official capacity, in relation to a public sector
organisation, means having exercised a power or performed a
function as, or on behalf of, the organisation.
4B
Application of offence provisions
4B Application of offence provisions
(1) Section 4, definition person does not limit the application of the
offence provisions to persons who are individuals.
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(2) In this section:
offence provisions means the provisions of this Act that create or
relate to offences (including in relation to criminal responsibility,
defences and penalties).
5
Public sector organisations
5 Public sector organisations
(1) Subject to this section, a public sector organisation is any of the
(a) an Agency;
(b) a Government Business Division;
(c) a Government owned corporation;
(d) a local government council;
(e) a statutory corporation;
(f) a person appointed, or body established, by or under an Act or
by the Administrator or by a minister;
(g) the Police Force of the Northern Territory;
(h) a person holding an office or position under an Act;
(i) a court of the Territory;
(j) a tribunal of the Territory;
(k) a person or body declared by the Regulations to be a public
(2) The following are not public sector organisations:
(a) the Commissioner;
(b) a person or body declared by the Regulations not to be a
public sector organisation.
(3) The following are not Agencies:
(a) an Agency that is a Government Business Division;
(b) if a Government Business Division forms part of an Agency –
that part of the Agency.
(4) A Government Business Division or Government owned corporation
is a public sector organisation for personal information only.
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(4A) A public sector organisation may be declared by the Regulations to
be a public sector organisation for personal information only.
(5) This Act does not apply to:
(a) a court in relation to its judicial functions; or
(b) except as expressly provided in Parts 7A and 8 – a tribunal in
relation to its decision-making functions; or
(c) a coroner as defined in section 3 of the Coroners Act 1993 in
relation to an inquest or inquiry under that Act; or
(d) the Local Court in relation to a preliminary examination under
Part V of the Local Court (Criminal Procedure) Act 1928.
(6) For this Act, other than Part 2 (General principles about disclosure
of information) and Part 9 (Records and archives management), a
public sector organisation includes a minister, but only to the extent
that the minister holds government information connected with his
or her responsibilities as the holder of that office.
(6A) To avoid doubt, for Part 3, a minister and a member of the staff of a
minister (each a ministerial entity) is not a public sector
organisation in relation to recorded information in any form,
(including data in a computer system), including a part or copy of
that information, held by the ministerial entity that:
(a) was created or received by the ministerial entity; and
(b) has not been shared with or provided to a public sector
organisation other than another ministerial entity.
(7) A reference to a public sector organisation includes a reference to
the following:
(a) the chief executive officer of the organisation;
(b) an officer, employee or agent of the organisation;
(c) a contract service provider to the extent of the services it
provides under the service contract;
(d) an employee or agent of a contract service provider to the
extent of the employee's or agent's involvement in collecting
or handling personal information under the service contract;
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(e) a person (other than a contract service provider) who provides
services to the organisation under a contract between the
organisation or the Territory and that person or another person
to the extent of the services provided.
(8) A reference to a court or tribunal includes a reference to the
(a) the members of the court or tribunal;
(b) the registrar (however described) and the other officers of the
court or tribunal;
(c) the staff in the registry and other offices of the court or
tribunal;
(d) the personal staff of the members of the court or tribunal;
(e) any other staff of the court or tribunal.
6
Holding government information
6 Holding government information
(1) A public sector organisation holds government information if the
organisation has possession or control of the information:
(a) whether alone or jointly with another person or body; and
(b) whether the information is in the Territory or elsewhere.
(2) At any time, a public sector organisation is taken to hold
government information that has been transferred to the archives
service under Part 9, Division 4 (Managing archives) but is not yet
available to the public under that Division if the organisation is
responsible at that time for the function to which the record relates.
7
Nature of rights created by this Act
7 Nature of rights created by this Act
Except as expressly provided by this Act:
(a) this Act does not give rise to a cause of action or create a
legally enforceable right; and
(b) a contravention of this Act does not create a criminal liability or
make a person liable to be prosecuted.
8
Act binds Crown
8 Act binds Crown
This Act binds the Crown in right of the Territory and, so far as the
legislative powers of the Legislative Assembly permits, the Crown in
all its other capacities.
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9
Relationship with other laws
9 Relationship with other laws
This Act prevails to the extent to which it is inconsistent with
another law of the Territory (whether made before or after the
commencement of this section).
9A
Application of Criminal Code
9A Application of Criminal Code
Part IIAA of the Criminal Code applies to an offence against this
Act.
Note for section 9A
Part IIAA of the Criminal Code states the general principles of criminal
responsibility, establishes general defences, and deals with burden of proof. It
also defines, or elaborates on, certain concepts commonly used in the creation of
offences.
Part 2
General principles about disclosure of
Part 2 General principles about disclosure of
10
General principle of accountability for government information
10 General principle of accountability for government information
(1) Public sector organisations are to:
(a) make available to the public such government information as
is reasonably possible; and
(b) provide government information to the public promptly; and
(c) assist the public to ensure that personal information is
accurate, complete and up to date.
(2) This Act does not prevent or discourage public sector organisations
from:
(a) publishing government information; or
(b) providing access to government information, including
information that is exempt under Part 4 (Exemptions in the
public interest); or
(c) correcting personal information;
otherwise than under this Act if it is proper to do so or is required or
permitted by law to be done.
(3) Public sector organisations are not required to provide access to
government information if it is not in the public interest to do so.
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11
Information about public sector organisations
11 Information about public sector organisations
(1) A public sector organisation must publish the following information
at least once each calendar year:
(a) a description of the structure and functions of the organisation;
(b) a description of the kinds of government information usually
held by the organisation that specifies whether the
(i) may be inspected by the public under another Act,
including whether inspection is on payment of a fee or
not; or
(ii) may be purchased by the public; or
(iii) is distributed free of charge to the public;
and how the information may be inspected or obtained;
(c) a description of the organisation's procedures for providing
access under Part 3 (Access and correction rights) to
government information held by the organisation, including:
(i) the designation of the officer or employee to whom an
initial inquiry about access to the information may be
made; and
(ii) details of how to lodge a request for access to the
(d) a description of the organisation's procedures for correcting
under Part 3 (Access and correction rights) personal
information held by the organisation, including:
(i) the designation of the officer or employee to whom an
initial inquiry about correcting the information may be
made; and
(ii) details of how to lodge an application to correct the
(2) The information mentioned in subsection (1):
(a) may be published in a document, a database or any other
material form; and
(b) must be available in at least one of those forms for inspection
and purchase by members of the public.
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(3) It is sufficient compliance with this section if a public sector
organisation publishes the information mentioned in subsection (1)
in its annual report.
public sector organisation does not include the following:
(c) a court or tribunal;
(d) a contract service provider.
12
Publicly available information
12 Publicly available information
(1) The government information mentioned in this section is publicly
available.
(2) Part 3 (Access and correction rights) does not apply to:
(a) publications that are distributed free of charge to, or may be
purchased by, the public; or
(b) material made available to the public for reference purposes.
(3) Part 3 (Access and correction rights) and Part 5 (Protection of
privacy) do not apply to:
(a) information published in accordance with section 11; or
(b) subject to section 68, public registers; or
(c) archives that are available to the public under Part 9,
Div 4
(Managing archives); or
Division 4 (Managing archives); or
(d) recorded information of permanent value that forms part of the
Territory Archives but is not a record; or
(e) materials in the collections of libraries, art galleries and
museums that are on public exhibition or are available to the
public for reference or study purposes.
13
When does this Act apply to government information?
13 When does this Act apply to government information?
(1) Part 3 (Access and correction rights) applies in relation to
public sector organisation holds at any time after that Part
commences if the information was created or received by the
organisation not earlier than 10 years before that Part commences.
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(2) Part 3 (Access and correction rights) applies in relation to
public sector organisation holds at any time after that Part has been
in operation for 2 years if:
(a) the information was created or received by the organisation
more than 10 years before that Part commences; and
(b) the information is in a class of information that the
Commissioner determines, on application, to be a class of
information in respect of which the competing interests of
giving members of the Territory community a right of access to
the information and of preventing a prejudicial effect on
essential public interests or on the private and business
interests of persons in respect of whom information is held by
the organisation are likely to be balanced in favour of giving
the right of access.
(3) Part 3 (Access and correction rights) applies in relation to
public sector organisation holds at any time after that Part
commences if the information is reasonably necessary to enable a
person to properly understand information to which the person has
been provided with access under this Act.
14
When does this Act apply to personal information?
14 When does this Act apply to personal information?
(1) Part 3 (Access and correction rights) applies in relation to personal
information that a public sector organisation holds at any time after
that Part commences, regardless of when the organisation created
or received the information.
(2) Part 5 (Protection of privacy) applies in relation to personal
information that a public sector organisation collects at any time
after that Part commences.
(3) Part 5 (Protection of privacy) applies in relation to personal
information that a public sector organisation handles at any time
after that Part commences, regardless of when the organisation
collected the information.
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15
Right to access government information
15 Right to access government information
Every person has a right, enforceable under this Act, to access
government information other than personal information.
16
Right to access or correct personal information
16 Right to access or correct personal information
Every person has a right, enforceable under this Act:
(a) to access his or her personal information; and
(b) to correct his or her personal information if the information is
inaccurate, incomplete or out of date; and
(c) if the person and the public sector organisation holding the
information disagree on the correction to be made – to request
the organisation to take reasonable steps to associate with the
information a statement by the person to the effect that, in the
person's opinion, the information is inaccurate, incomplete or
out of date.
17
Duty of public sector organisation in dealing with applications
17 Duty of public sector organisation in dealing with applications
(1) A public sector organisation that receives an application must deal
with the application as promptly and efficiently, and as fairly and
openly, as is reasonably possible.
(2) If an application is about access to government information, the
public sector organisation is not to be concerned about, or to take
into consideration, the reasons that access is being sought.
(3) If an application is about:
(a) access to personal information about the applicant or another
person; or
(b) correcting personal information about the applicant;
the public sector organisation must deal with the application in a
manner that is consistent with the IPPs or a code of practice, as the
case requires.
(4) In fulfilling its duties under this Part, a public sector organisation is
not expected to act in a manner that would unreasonably interfere
with the conduct of its operations.
Subdiv 1
How is an application made and how is it processed?
Subdivision 1 How is an application made and how is it processed?
Information Act 2002 18
18
Application for access to government information
18 Application for access to government information
(1) A person may apply to a public sector organisation for access to
government information held by the organisation, including the
person's personal information.
(2) An application is to:
(c) include sufficient details to identify the information; and
(d) specify an address to which correspondence regarding the
application may be sent to the applicant.
(2A) The application is to be accompanied by the application fee.
(3) Before accepting an application, a public sector organisation must
satisfy itself as to the identity of the applicant.
19
Response to application
19 Response to application
section 18, a public sector organisation must:
(a) consider the application and make a decision about it in
accordance with this Division; and
(b) notify the applicant in writing of that decision.
(2) The notice under subsection (1)(b) is to be in accordance with
section 20.
(3) If the applicant is not notified in accordance with this section within
30 days after making the application, the public sector organisation
is taken to have refused access to the information.
(4) The kinds of decisions the public sector organisation may make
about the application are set out in Subdivision 2 (What decisions
may be made in relation to an application?).
Information Act 2002 19
(5) The public sector organisation is not required to consider or make a
decision about an application made by a person declared under
section 42 to be a vexatious applicant in relation to the organisation
other than in accordance with the declaration.
(6) Subject to section 17(2), the public sector organisation may request
the applicant to provide details additional to those specified in the
application in accordance with section 18(2)(c) to enable the
organisation to more particularly identify the information to which
access is being sought.
(7) If the applicant does not provide the additional details within
30 days after they are requested under subsection (6), the public
sector organisation is taken to have refused access.
20
Notice of decision on application
20 Notice of decision on application
For section 19(2), a notice of decision is to contain:
(a) the matters required to be specified in the notice under
sections 21 to 30; and
(b) a statement setting out:
(i) the applicant's rights of review under Division 4 (Review
by public sector organisation), including that the
applicant has 30 days after receiving the notice within
which to make an application for review; and
(ii) the applicant's rights of complaint under Part 7
(Complaints to Information Commissioner), including that
the applicant has 90 days after receiving notice of the
outcome of a review under Division 4 (Review by public
sector organisation) to make a complaint.
21
Providing access in whole or in part
21 Providing access in whole or in part
(1) The public sector organisation may decide to provide access to all
or part only of the information (in both cases referred to in
subsection (2) as the information).
(2) The public sector organisation must:
(a) provide access by:
(i) if the organisation is reasonably able to reproduce the
information – providing the applicant with a copy; or
Information Act 2002 20
(ii) permitting the applicant to examine the information; and
(b) include in the notice of decision under section 20:
(i) details of:
(A) how the copy will be provided to the applicant; or
(B) the place and time at which the information may be
examined,
as the case requires; and
(ii) the prescribed details about the fee payable to the
organisation for providing access.
(3) If the public sector organisation decides to provide access to part
only of the information, subject to subsection (4), the organisation
must include in the notice of decision under section 20 the reasons
for refusing access to the remainder of the information, including
the provision of this Act because of which access is refused.
(4) If it is not in the public interest for the applicant to know whether or
not the remainder of the information exists or not, the public sector
organisation is not required in the notice of decision under
section 20:
(a) to confirm or deny the existence of the remainder of the
(b) to give reasons for refusing access to the remainder of the
22
Providing edited copies of information
22 Providing edited copies of information
(1) Subject to subsection (3), this section applies where the public
sector organisation would, but for this section, refuse access to
government information because part of the information is exempt
under Part 4, Division 2 (Disclosure generally is not in the public
interest) or Part 4, Division 3 (Disclosure in a particular case is not
in the public interest).
(2) The public sector organisation must provide access to a copy of the
information with that part of the information that is exempt deleted
from the copy (an edited copy) if:
(a) it is practicable for the organisation to give the applicant an
edited copy; and
(b) the edited copy contains information of substance.
Information Act 2002 21
(3) The public sector organisation is not required to provide an edited
copy if the part of the information that is exempt is the subject of an
exemption certificate.
23
Deferring access
23 Deferring access
(1) The public sector organisation may decide to defer providing
access to the information for a period not exceeding 60 days if the
(a) is required by a law in force in the Territory to be published but
is yet to be published; or
(b) has been prepared for presentation to the Legislative
Assembly, or as a submission to a particular person or body,
and has yet to be presented or submitted.
under section 20 the period for which access is likely to be
deferred.
(3) If by the end of the period mentioned in subsection (2):
(a) the information has not been published, presented or
submitted as mentioned in subsection (1)(a) or (b); and
(b) the public sector organisation has not provided access to the
the organisation is taken to have refused access to the information.
24
Refusing access because information is exempt
24 Refusing access because information is exempt
(1) The public sector organisation may decide to refuse access to the
information because the information is exempt under Part 4
(Exemptions in the public interest).
(2) Subject to subsection (3), the public sector organisation must
specify in the notice of decision under section 20 the reasons for
refusing access, including the provision of this Act because of
which access is refused.
(3) If it is not in the public interest for the applicant to know whether the
information exists or not, the public sector organisation is not
required in the notice of decision under section 20:
(a) to confirm or deny the existence of the information; or
(b) to give reasons for refusing access to the information.
Information Act 2002 22
25
Refusing access because providing access unreasonably
25 Refusing access because providing access unreasonably
interferes with operations
(1) A public sector organisation may decide to refuse access to the
information because providing access would unreasonably interfere
with the operations of the organisation.
(2) A public sector organisation may only decide to refuse access
under subsection (1) if the organisation and the applicant are
unable to agree on a variation of the information identified in the
application.
26
More time may be required to make decision
26 More time may be required to make decision
(1) If the public sector organisation decides that it requires more than
the 30 days mentioned in section 19(1) to make a decision about
the application, the organisation must include in the notice of
decision under section 20 a statement to that effect specifying:
(a) the reasons why more time is required; and
(b) the period within which the applicant will receive a further
notice under section 19(1)(b) in respect of the application.
(2) The public sector organisation may require more time because:
(a) the application relates to a large amount of information; or
(b) extensive searches are required to locate the information to
which the application relates; or
(c) complying with the 30-day period would unreasonably
interfere with the conduct of the operations of the organisation;
or
(d) the information includes information about a third party under
section 30 and further time is required to seek the third party's
views under that section.
27
Information cannot be identified or found or does not exist
27 Information cannot be identified or found or does not exist
(1) If, after taking all reasonable steps to find the information, the public
sector organisation decides that:
(a) the information cannot be identified; or
(b) the organisation holds the information but cannot find it; or
(c) the information does not exist;
Information Act 2002 23
the organisation must include in the notice of decision under
section 20 a statement to that effect.
(2) If the applicant is notified in the terms set out in subsection (1), the
public sector organisation is taken to have refused access to the
28
Information not held by organisation
28 Information not held by organisation
(1) The public sector organisation may decide that it does not hold the
(2) If the public sector organisation decides that it does not hold the
information because it knows or believes on reasonable grounds
that another public sector organisation holds the information, the
organisation must transfer the application to that other organisation
in accordance with section 29.
29
Transfer of application
29 Transfer of application
(1) If the public sector organisation:
(a) knows or believes on reasonable grounds that another public
sector organisation holds the information; or
(b) is holding the information but knows or believes on reasonable
grounds that the information originated from, and is more
closely related to the operations of, another public sector
the public sector organisation may decide to transfer the application
to that other public sector organisation.
(2) Despite the 30-day period mentioned in section 19(1), the public
sector organisation must transfer the application within 15 days
after receiving it.
(3) The public sector organisation transferring the application must
include in the notice of decision under section 20 a statement to the
effect that the application has been transferred to another public
sector organisation and specifying:
(a) the date of the transfer; and
(b) the name of the public sector organisation to whom the
application has been transferred; and
Information Act 2002 24
(c) the name, designation and contact details of an officer or
employee of the organisation to whom the application has
been transferred who may be contacted about the application;
and
(d) that, within 30 days after the date of the transfer, the
organisation to whom the application has been transferred will
give the applicant a further notice of decision in accordance
with section 20.
(4) Within 30 days after the date of the transfer, the public sector
organisation to whom the application is transferred must deal with
the application as if it had been made to that organisation and this
Division applies (with the necessary changes) accordingly.
30
Information about third parties
30 Information about third parties
(1) For this section, information is about a third party if disclosure of the
information might:
(a) prejudice inter-governmental relations between an Australian
body politic and a body politic overseas or between 2 or more
bodies politic in Australia or in the Territory; or
(b) be an interference with a person's privacy; or
(c) disclose information about an Aboriginal sacred site or
Aboriginal tradition; or
(d) disclose information obtained by a public sector organisation
from a business, commercial or financial undertaking that is:
(i) a trade secret; or
(ii) other information of a business, commercial or financial
nature and the disclosure is likely to expose the
undertaking unreasonably to disadvantage.
(2) The public sector organisation must not decide to provide access to
information about a third party unless the organisation has sought
the views of the third party, the third party being:
(a) if the disclosure would prejudice inter-governmental relations
between 2 or more bodies politic – each of those bodies
politic; or
(b) if the disclosure would be an interference with a person's
privacy:
(i) the person whose privacy would be interfered with; or
Information Act 2002 25
(ii) if that person is a child, has a disability or is deceased –
a person who under section 155 may make a complaint
on that person's behalf; or
(c) if information about an Aboriginal sacred site would be
disclosed – the Aboriginal custodians of the site; or
(d) if information about Aboriginal tradition would be disclosed –
the community or group to whom the tradition belongs; or
(e) if information obtained from a business, commercial or
financial undertaking would be disclosed – that undertaking.
(3) The public sector organisation may decide to provide access to the
information even though:
(a) the third party's views were unable to be obtained after all
reasonable attempts were made to do so; or
(b) the third party did not respond to a request for his or her views
within 30 days after receiving the request; or
(c) the third party expressed the view that the organisation should
not provide access to the information.
(4) The public sector organisation must notify the third party in writing
of its decision about the application.
(5) The notices of decision under subsection (4) and section 20 are to
include a statement to the effect that access will be provided:
(a) 30 days after the third party receives the notice of decision; or
(b) if within that 30-day period the third party makes a complaint
to the Commissioner about the decision – subject to the
Commissioner's determination of the complaint, after that
determination is made.
(6) If the third party is aggrieved by the decision of the public sector
organisation to provide access to the information, the third party
may make a complaint to the Commissioner about the decision
within the 30-day period mentioned in subsection (5) and Parts 7
and 7A apply (with the necessary changes) as if the third party had
made a complaint under section 103 and the organisation and the
applicant were the respondents.
(7) If the public sector organisation refuses to provide access to the
information, for a complaint made by the applicant under
section 103 in connection with that refusal, Parts 7 and 7A apply
(with the necessary changes) as if the organisation and the third
Subdivision 1 How is an application made and how is it processed?
Information Act 2002 26
party were the respondents.
(8) All notices that the Commissioner is required to give to the
complainant under Part 7 as applied by subsection (6) or (7) must
also be given to the respondents.
31
Application to correct personal information
31 Application to correct personal information
(1) A person may apply to a public sector organisation to correct his or
her personal information held by the organisation.
(2) An application is to:
(c) include sufficient details to identify the information; and
(d) give details of why the applicant believes that the information
is inaccurate, incomplete or out of date; and
(e) specify the correction the applicant wants to make to the
(f) specify an address to which correspondence regarding the
application may be sent to the applicant.
32
Response to application
32 Response to application
section 31, a public sector organisation must:
(a) consider the application and make a decision about it in
accordance with this Division; and
(b) notify the applicant in writing of that decision.
(2) The notice under subsection (1)(b) is to be in accordance with
section 33.
(3) If the applicant is not notified in accordance with this section within
30 days after lodging the application, the public sector organisation
is taken to have refused to correct the information.
Information Act 2002 27
(4) The kinds of decisions the public sector organisation may make
about the application are set out in Subdivision 2 (What decisions
may be made in relation to an application?).
33
Notice of decision on application
33 Notice of decision on application
For section 32(2), a notice of decision is to contain:
(a) the matters required to be specified in the notice under
sections 34 to 37; and
(b) a statement setting out:
(i) the applicant's rights of review under Division 4 (Review
by public sector organisation), including that the
applicant has 30 days after receiving the notice within
which to make an application for review; and
(ii) the applicant's rights of complaint under Part 7
(Complaints to Information Commissioner), including that
the applicant has 90 days after receiving notice of the
outcome of a review under Division 4 (Review by public
sector organisation) to make a complaint.
34
Correcting information
34 Correcting information
(1) The public sector organisation may decide to:
(a) make the correction specified in the application; or
(b) make a correction to the information that is different from the
one specified in the application.
under section 33:
(a) the correction that was made; and
(b) if different from the one specified in the application:
(i) the reasons for the difference; and
(ii) that, if in the applicant's opinion the information as
corrected is inaccurate, incomplete or out of date, the
applicant is entitled to request the organisation to take
reasonable steps to associate with that information a
statement by the applicant to that effect.
Information Act 2002 28
(3) The public sector organisation must take all reasonable steps to
comply with a request made under subsection (2)(b)(ii).
(4) This section does not require a public sector organisation to correct
information that is historical only.
35
Refusing to correct information
35 Refusing to correct information
(1) The public sector organisation may decide to refuse to correct
under section 33:
(a) the reasons for refusing to correct the information; and
(b) that, if the applicant remains of the opinion that the information
is inaccurate, incomplete or out of date, the applicant is
entitled to request the organisation to take reasonable steps to
associate with that information a statement by the applicant to
that effect.
(3) The public sector organisation must take all reasonable steps to
comply with a request made under subsection (2)(b).
(4) This section does not require a public sector organisation to comply
with a request made under subsection (2)(b) if the organisation
refused to correct the information because it was historical only.
36
More time may be required to make decision
36 More time may be required to make decision
(1) If the public sector organisation decides that it requires more than
the 30 days mentioned in section 32(1) to make a decision about
the application, the organisation must include in the notice of
decision under section 33 a statement to that effect specifying:
(a) the reasons why more time is required; and
(b) the period within which the applicant will receive a further
notice under section 32(1)(b) in respect of the application.
(2) The public sector organisation may require more time because:
(a) the application relates to a large amount of information; or
(b) extensive searches are required to locate the information to
which the application relates; or
(c) complying with the 30-day period would unreasonably
interfere with the conduct of the operations of the organisation.
Information Act 2002 29
37
Transfer of application
37 Transfer of application
(1) If the public sector organisation:
(a) knows or believes on reasonable grounds that another public
sector organisation holds the information; or
(b) is holding the information but knows or believes on reasonable
grounds that the information originated from, and is more
closely related to the operations of, another public sector
the public sector organisation may decide to transfer the application
to that other public sector organisation.
(2) Despite the 30-day period mentioned in section 32(1), the public
sector organisation must transfer the application within 15 days
after receiving it.
(3) The public sector organisation transferring the application must
include in the notice of decision under section 33 a statement to the
effect that the application has been transferred to another public
sector organisation and specifying:
(a) the date of the transfer; and
(b) the name of the public sector organisation to whom the
application has been transferred; and
(c) the name, designation and contact details of an officer or
employee of the organisation to whom the application has
been transferred who may be contacted about the application;
and
(d) that, within 30 days after the date of the transfer, the
organisation to whom the application has been transferred will
give the applicant a further notice of decision in accordance
with section 33.
(4) Within 30 days after the date of the transfer, the public sector
organisation to whom the application is transferred must deal with
the application as if it had been made to that organisation and this
Division applies (with the necessary changes) accordingly.
Information Act 2002 30
38
Application for review
38 Application for review
(1) A person who is aggrieved by a decision of a public sector
(a) under Division 2 (Accessing government information) on an
application for access to government information, including a
decision to charge a fee for providing access to the
(b) under Division 3 (Correcting personal information) on an
application to correct personal information;
may apply to the public sector organisation for a review of the
decision.
(2) An application for review under subsection (1) is to:
(c) identify the decision and the application on which it was made;
and
(d) set out the reasons the applicant is seeking a review of the
decision; and
(e) specify an address to which correspondence regarding the
review may be sent to the applicant.
39
Conduct of review
39 Conduct of review
section 38, a public sector organisation must:
(a) subject to subsection (2), review the decision the subject of
the application and notify the applicant in writing of the
outcome of the review; or
(b) send the application to the Commissioner under section 39A.
(2) A public sector organisation may refuse to review a decision if
satisfied that the application for review was not made within
30 days after the applicant was notified of the decision the subject
of the application, in which case, the organisation is taken to have
confirmed the decision.
Information Act 2002 31
(2A) If a decision is required to be reviewed under this Division as the
result of a referral by the Commissioner under section 103(2):
(a) the reference in subsection (1) to 30 days after receiving an
application in accordance with section 38 is taken to be a
reference to 30 days after receiving the referral; and
(b) subsection (2) does not apply to the review.
(3) A review is to be conducted fairly and with as much expedition as a
proper consideration of the matter permits.
(4) Subject to this section and section 40:
(a) a public sector organisation is to treat an application for review
as if it were an application under Division 2 or 3, as the case
requires; and
(b) that Division applies (with the necessary changes)
accordingly.
(5) A review is not to be conducted by the officer or employee who
made the decision the subject of the review.
39A
Application for review may be sent to Commissioner
39A Application for review may be sent to Commissioner
(1) Instead of reviewing a decision, a public sector organisation may
send an application mentioned in section 39(1) to the
Commissioner to be dealt with under section 103(4).
(2) If the public sector organisation is required under section 103(2)(b)
to conduct a further review of the decision, subsection (1) does not
apply and the decision must be reviewed under section 39.
40
Decision on review
40 Decision on review
(1) After conducting a review, a public sector organisation may:
(a) confirm or vary the decision reviewed in whole or part; or
(b) revoke the decision reviewed in whole or part and substitute
another decision that would have been available to the
organisation under Division 2 (Accessing government
information) or Division 3 (Correcting personal information).
(2) If the applicant is not notified of the outcome of a review within
30 days after making the application, the public sector organisation
is taken to have confirmed the decision the subject of the review.
Information Act 2002 32
41
Notice of outcome of review
41 Notice of outcome of review
For section 39(1)(b), a notice of the outcome of a review is to:
(a) include the reasons for the outcome; and
(b) contain a statement setting out the applicant's rights of
complaint under Part 7 (Complaints to Information
Commissioner), including that the applicant has 90 days after
receiving the notice within which to make a complaint.
42
Vexatious applicants
42 Vexatious applicants
(1) On the application of a public sector organisation, the
Commissioner may declare in writing that a person is a vexatious
applicant in relation to the organisation.
(2) The Commissioner may only make a declaration if satisfied that:
(a) over a period of time, the person has repeatedly applied to the
public sector organisation:
(i) for access under Division 2 (Accessing government
information) to government information or a number of
pieces of government information that share a common
characteristic; or
(ii) for review under Division 4 (Review by public sector
organisation) of the organisation's decisions about
access to government information or a number of pieces
of government information that share a common
characteristic; and
(b) the repeated applications are:
(i) unnecessary; or
(ii) an improper use of the right of access or review; or
(iii) made to harass, obstruct or otherwise interfere with the
operations of the organisation.
(3) A declaration has effect subject to the terms and conditions
specified in the declaration, which may include a condition that the
vexatious applicant may only make an application to the public
sector organisation for access under Division 2 (Accessing
government information) or review under Division 4 (Review by
public sector organisation) with the written permission of
Information Act 2002 33
the Commissioner.
Div 1
Effect of exemption
Division 1 Effect of exemption
43
Public sector organisation may provide access to exempt
43 Public sector organisation may provide access to exempt
If government information is exempt under this Part, a public sector
organisation is not required to provide access to the information
under Part 3 (Access and correction rights).
44
Exemption
44 Exemption
Government information mentioned in this Division is exempt
because it is not in the public interest to disclose the information.
45
Executive Council, Cabinet, Territory economy
45 Executive Council, Cabinet, Territory economy
(1) Information is exempt under section 44 if:
(a) the information:
(i) was brought into existence for submission to and
consideration by an Executive body, whether or not it
has been submitted to or considered by the Executive
body; or
(ii) was brought into existence to brief a minister in relation
to a matter to be considered by an Executive body; or
(iii) was considered by an Executive body; or
(iv) is an agenda, minute or other record of the deliberations
or decisions of an Executive body; or
(v) would disclose information about the deliberations or
decisions of an Executive body, other than information
that has been published in accordance with a decision of
the Executive body; or
(vi) would disclose a communication between ministers
about the making of a decision or the formulation of a
policy if the decision or policy is of a kind generally made
or endorsed by an Executive body; or
Information Act 2002 34
(vii) was brought into existence to brief a minister in relation
to a matter the subject of consultation between ministers
about the making of a decision or the formulation of a
policy if the decision or policy is of a kind generally made
or endorsed by an Executive body; or
(viii) is a draft of information mentioned in subparagraph (i),
(ii), (iii), (iv), (v), (vi) or (vii); or
(b) disclosure of the information would prejudice the ability of the
Territory Government to manage the Territory economy or
would otherwise seriously damage the Territory economy; or
(c) disclosure of the information would result in an unfair benefit
or detriment to a person by prematurely disclosing decisions in
respect of government policy about one or more of the
(i) taxation;
(ii) the stability, control or adjustment of prices of goods or
services, rents or other costs or of rates of wages,
salaries or other incomes;
(iii) borrowing of money by the Territory;
(iv) entering into trade agreements with the Commonwealth,
a State or another Territory of the Commonwealth or
another country.
(2) Information mentioned in subsection (1)(a) is not exempt under
section 44 if the information is purely statistical, technical, scientific
or factual material unless disclosure of the information would
involve the disclosure of a deliberation or decision of an Executive
body.
(3) Information mentioned in subsection (1)(a) is not exempt under
section 44 if a period of 10 years has elapsed since the information
came into existence.
Executive body means:
(a) the Executive Council or a committee of the Executive
Council; or
(b) Cabinet or a committee of Cabinet.
Information Act 2002 35
46
Security and law enforcement
46 Security and law enforcement
(1) Information is exempt under section 44 if disclosure of the
information would prejudice:
(a) the security or defence of the Commonwealth or a State or
Territory of the Commonwealth; or
(b) the maintenance of law and order in the Territory as specified
in subsections (2) and (3).
(2) The disclosure of information prejudices the maintenance of law
and order in the Territory if it:
(a) prejudices the investigation of a breach or possible breach of
the law (whether generally or in a particular case); or
(b) discloses the identity of a confidential source of information
connected with the detection of unlawful conduct or the
enforcement or administration of the law; or
(c) discloses methods or procedures for preventing, detecting,
investigating or otherwise dealing with matters connected with
breaches or evasions of the law and disclosure of those
methods or procedures prejudices or is likely to prejudice their
effectiveness; or
(d) discloses a matter that facilitates or is likely to facilitate a
person's escape from lawful custody; or
(e) endangers the life or physical safety of a person; or
(f) is information, originating from a Police Force Intelligence
Division, relating to an authorised operation or a
corresponding authorised operation as defined in section 3 of
the Police (Special Investigative and Other Powers) Act 2015;
or
(g) reveals that an assumed identity, acquired or used by a
person in accordance with Part 3 of the Police (Special
Investigative and Other Powers) Act 2015, is not the person's
real identity; or
(h) reveals the identity of an operative (as defined in section 73 of
the Police (Special Investigative and Other Powers) Act 2015),
or where the operative lives, where the disclosure is not:
(i) authorised by leave or an order under section 81 of that
Act; or
Information Act 2002 36
(ii) permitted under section 84 of that Act.
(3) The disclosure of information does not prejudice the maintenance
of law and order in the Territory if it discloses information that:
(a) reveals that the scope of a law enforcement investigation has
exceeded limits imposed by law; or
(b) reveals the use of illegal methods or procedures for
preventing, detecting, investigating, or dealing with matters
arising out of, breaches or evasion of the law; or
(c) contains a general outline of the structure of a program
adopted by a public sector organisation for investigating
breaches of, or enforcing or administering, the law; or
(d) is a report on the degree of success achieved in a program
adopted by a public sector organisation for investigating
breaches of, or enforcing or administering, the law; or
(e) is a report prepared in the course of routine law enforcement
inspections or investigations by a public sector organisation
that has a function of enforcing and regulating compliance with
a particular law other than the criminal law; or
(f) is a report on a law enforcement investigation where the
substance of the report has been disclosed to the person or
body the subject of the investigation.
47
Information exempt under corresponding FOI laws
47 Information exempt under corresponding FOI laws
Information is exempt under section 44 if:
(a) it is information that originated with, or has been received
from, a person appointed, or a body established, by or under a
law of the Commonwealth or of a State or another Territory of
the Commonwealth; and
(b) the person or body would not be required to disclose the
information under the corresponding FOI law of that
jurisdiction.
Information Act 2002 37
48
Secrecy provisions
48 Secrecy provisions
Information is exempt under section 44 for an applicant if its
disclosure to the applicant would be an offence against a provision
specified in Schedule 1.
Note for section 48
Each provision in Schedule 1 creates an offence against disclosure of specified
information in specified circumstances.
49
Preservation of system of justice
49 Preservation of system of justice
Information is exempt under section 44 if disclosure of the
(a) prejudice the prosecution of an offence against a law of the
Territory or elsewhere; or
(b) prejudice the right of a person to a fair trial or impartial
adjudication; or
(c) disclose information about a proceeding or other matter before
a court or tribunal; or
(d) breach client legal privilege; or
(e) infringe the privileges of the Legislative Assembly or another
parliament; or
(f) be in contempt of a court or tribunal, or a royal commission or
other commission of inquiry, whether in the Territory or
elsewhere.
49AA Criminal intelligence
Information is exempt under section 44 if, under the Serious Crime
Control Act 2009, the information has been classified by the
Commissioner of Police as criminal intelligence.
49A
Information obtained or created because of investigation
49A Information obtained or created because of investigation
Information is exempt under section 44 if it is obtained or created in
the course of an action that is:
(a) in the nature of an investigation, audit or inquiry; and
(b) taken by any of the following:
(i) the Children's Commissioner;
(ii) the Health Complaints Commissioner;
Information Act 2002 38
(iii) the Auditor-General;
(iv) a Board or Commissioner appointed under the Inquiries
Act 1945;
(v) a commission of inquiry established under the Local
Government Act 2008.
49B
Information under Public Interest Disclosure Act 2008
49B Information under Public Interest Disclosure Act 2008
Information is exempt under section 44 if it is:
(a) contained in a public interest disclosure as defined in the
Public Interest Disclosure Act 2008, as in force immediately
before its repeal; or
(b) obtained or created under that Act in the course of, or for the
conduct of an investigation of, a public interest disclosure
under that Act.
49C
Information under Ombudsman Act 2009
49C Information under Ombudsman Act 2009
Information is exempt under section 44 if it is:
(a) contained in a complaint under the Ombudsman Act 2009; or
(b) obtained or created under that Act in the course of or for any
of the following under that Act:
(i) the making of preliminary inquiries;
(ii) the conduct of conciliation or mediation of a complaint;
(iii) the conduct of the police complaints resolution process;
(iv) the conduct of an investigation.
49D
Information under Anti-Discrimination Act 1992
49D Information under Anti-Discrimination Act 1992
Information is exempt under section 44 if it:
(a) is obtained from a person seeking information, advice or
assistance in relation to the operation of the
Anti-Discrimination Act 1992; or
(b) is contained in a complaint under that Act; or
(c) is obtained or created under that Act in relation to a complaint.
Information Act 2002 39
49E
Information under Independent Commissioner Against
49E Information under Independent Commissioner Against
Corruption Act 2017
(1) Information is exempt under section 44 if:
(a) the information is obtained or created under the Independent
Commissioner Against Corruption Act 2017 in the course of,
or for the conduct or making of, any of the following under that
Act:
(i) an evaluation or review by the ICAC;
(ii) preliminary inquiries by the ICAC;
(iii) a referral by the ICAC;
(iv) an investigation by the ICAC;
(v) a report by the ICAC;
(vi) an evaluation by the Inspector or the Inspector dealing
with a complaint; or
(b) the information is identifying information.
(2) In this section:
identifying information, see section 4 of the Independent
Commissioner Against Corruption Act 2017.
Inspector, see section 4 of the Independent Commissioner Against
Corruption Act 2017.
Div 3
Disclosure in a particular case is not in the public
Division 3 Disclosure in a particular case is not in the public
interest
50
Exemption
50 Exemption
(1) Government information mentioned in this Division is exempt only if
it can be shown that, in the particular case, it is not in the public
interest to disclose the information.
(2) To show that, in a particular case, it is not in the public interest to
disclose government information, the following matters are
irrelevant:
(a) the possibility that the disclosure may result in embarrassment
to, or a lack of confidence in, the Territory Government or a
public sector organisation;
Information Act 2002 40
(b) the possibility that the applicant may misunderstand the
information disclosed.
51
Inter-governmental relations
51 Inter-governmental relations
information would prejudice inter-governmental relations between
an Australian body politic and a body politic overseas or between
2 or more bodies politic in Australia or in the Territory.
52
Deliberative processes
52 Deliberative processes
information would disclose:
(a) an opinion, advice or recommendation brought into existence
by or on behalf of a public sector organisation in the course of,
or for the purposes of, the deliberative processes that are part
of the functions of the organisation; or
(b) a record of consultations or deliberations of a public sector
organisation in the course of, or for the purposes of, such
deliberative processes.
(2) Information mentioned in subsection (1) is not exempt under
section 50 if the information is purely statistical, technical, scientific
or factual.
(3) Information mentioned in subsection (1) is not exempt under
section 50 if the information is:
(a) a final decision, order or ruling given or made in the exercise
of an adjudicative function; or
(b) the reasons for such a decision, order or ruling.
(4) Information mentioned in subsection (1) is not exempt under
section 50 if a period of 10 years has elapsed since the information
was brought into existence.
(5) To show that, in a particular case, it is not in the public interest to
disclose government information mentioned in subsection (1), a
public sector organisation may have regard to the following factors:
(a) the more senior the person who created, annotated or
considered the information and the more sensitive the
information, the more likely it will be that the information
should not be disclosed (but the seniority of the person is not
by itself a sufficient reason not to disclose the information);
Information Act 2002 41
(b) the disclosure of information that was brought into existence in
the course of the development and subsequent promulgation
of policy tends not to be in the public interest;
(c) the disclosure of information that will inhibit frankness and
candour in future pre-decisional considerations is likely not to
be in the public interest;
(d) the disclosure of information that has the potential to inhibit
the independence of the decision-maker because of the
possibility that the disclosure could result in the decision-
maker being unduly pressured or harassed is likely not to be
in the public interest;
(e) the disclosure of information where there is a risk that the
disclosure will result in a mischievous interpretation of the
information is likely not to be in the public interest;
(f) the disclosure of information that will lead to confusion and
unnecessary debate resulting from disclosure of possibilities
considered tends not to be in the public interest (but a
tentative or optional quality of the information is not by itself a
sufficient reason not to disclose the information);
(g) the disclosure of information that does not fairly disclose the
reasons for a decision subsequently taken may be unfair to a
decision-maker and may prejudice the integrity of the
decision-making process.
53
Effective operations of public sector organisations
53 Effective operations of public sector organisations
information is reasonably likely to:
(a) prejudice the effectiveness of a method or procedure for the
conduct of a test, examination or audit by a public sector
(b) prejudice the attainment of the objects of a test, assessment
or audit conducted by a public sector organisation; or
(c) have a substantial, adverse effect on the management by a
public sector organisation of the officers or employees of the
(d) have a substantial, adverse effect on the conduct of industrial
relations by a public sector organisation.
Information Act 2002 42
54
Health, safety, environment and place of significance
54 Health, safety, environment and place of significance
(a) pose a serious threat to the life or health of a person; or
(b) prejudice measures for the protection of the health or safety of
the public; or
(c) harm the habitats of, or prejudice measures to protect or
manage, species of flora or fauna the continued survival of
which are at risk; or
(ca) harm, or prejudice measures to protect, a place of scientific,
cultural or historical significance (including anything situated in
the place); or
(d) prejudice the administration, management or security of a
custodial correctional facility (as defined in section 11(1)(a) of
the Correctional Services Act 2014) or detention centre.
55
Confidentiality obligations, confidential sources
55 Confidentiality obligations, confidential sources
information (otherwise under this Act or another Act) would be a
breach of confidence for which a legal remedy could be obtained.
(2) Information mentioned in subsection (1) is not exempt under
section 50 unless its disclosure would enable a legal remedy to be
obtained for a breach of confidence owed to a person other than:
(a) a person in their capacity as:
(i) a minister; or
(ii) a member of the staff of a minister; or
(iii) a member of a public sector organisation; or
(b) the Territory or a public sector organisation.
(3) Information may be exempt under section 50 if:
(a) the information was communicated in confidence to a public
Information Act 2002 43
(b) either:
(i) the information would be exempt under this Part if it had
been brought into existence by a public sector
(ii) disclosure of the information would be reasonably likely
to impair the ability of a public sector organisation to
obtain similar information in the future and it is in the
public interest that such similar information continues to
be so obtained.
(4) Information mentioned in subsection (3) does not include
information that:
(a) was obtained by a public sector organisation from a business,
commercial or financial undertaking; and
(b) is a trade secret or other information of a business,
commercial or financial nature.
(5) Information mentioned in subsection (3) is not exempt under
was communicated to the public sector organisation.
(6) The Commissioner may, on application and if of the opinion that it is
in the public interest to do so, extend the period mentioned in
subsection (5) in its application to particular information on one or
more occasions and on each such occasion for a limited, specified
period or for an unlimited period.
56
Privacy and cultural information
56 Privacy and cultural information
(a) be an unreasonable interference with a person's privacy; or
(b) disclose information about an Aboriginal sacred site or
Aboriginal tradition.
(2) Disclosure of information may be an unreasonable interference with
a person's privacy even though the information arises from or out of
the performance of a public duty.
Information Act 2002 44
57
Commercial and business information, research, examination
57 Commercial and business information, research, examination
papers
information would disclose information obtained by a public sector
organisation from a business, commercial or financial undertaking
that is:
(a) a trade secret; or
(b) other information of a business, commercial or financial nature
and the disclosure is likely to expose the undertaking
unreasonably to disadvantage.
(2) To decide whether disclosure of information is likely to expose an
undertaking unreasonably to disadvantage, a public sector
organisation may have regard to the following considerations:
(a) whether the information is generally available to the
undertaking's competitors;
(b) whether the information would be exempt under this Part if it
had been brought into existence by a public sector
(c) whether the information could be disclosed without causing
substantial harm to the competitive position of the
undertaking;
(d) whether there are any considerations in the public interest in
favour of disclosure that outweigh considerations of
competitive disadvantage to the undertaking (for example, the
public interest in evaluating aspects of government regulation
of corporate practices or environmental controls);
(e) any other considerations that in the opinion of the public
sector organisation are relevant.
(3) Information may be exempt under section 50 if disclosure of the
information would disclose:
(a) a trade secret of a public sector organisation; or
(b) information about a public sector organisation that is engaged
in trade or commerce where the information is of a business,
commercial or financial nature and the disclosure is
reasonably likely to expose the organisation unreasonably to
disadvantage; or
Information Act 2002 45
(c) the results of scientific or technical research undertaken or
being undertaken by a public sector organisation where:
(i) the research could lead to a patentable invention; or
(ii) the disclosure of the results in an incomplete state is
reasonably likely to expose a business, commercial or
financial undertaking unreasonably to disadvantage; or
(iii) the disclosure of the results before completion of the
research is reasonably likely to expose the public sector
organisation unreasonably to disadvantage; or
(d) an examination paper, a paper submitted by a student in the
course of an examination, an examiner's report or any other
similar document where the uses to which the paper, report or
other document have not been completed.
(4) Information mentioned in subsection (1) is not exempt under
was obtained by the public sector organisation.
(5) Information mentioned in subsection (3) is not exempt under
came into existence.
(6) The Commissioner may, if of the opinion that it is in the public
interest to do so, extend the period mentioned in subsection (4)
or (5) on one or more occasions and on each such occasion for a
limited, specified period or for an unlimited period.
58
Financial and property interests of Territory or public sector
58 Financial and property interests of Territory or public sector
organisation
information is reasonably likely to have a substantial, adverse effect
on the financial or property interests of the Territory or of a public
59
Exemption
59 Exemption
(1) Government information the subject of an exemption certificate is
exempt.
(2) An exemption certificate is conclusive evidence that it is not in the
public interest to disclose government information identified in the
certificate (whether the information exists or not).
Information Act 2002 46
60
Issuing exemption certificate
60 Issuing exemption certificate
(1) The Chief Minister may issue an exemption certificate certifying that
government information identified in the certificate is exempt
because it is:
(a) information mentioned in section 45(1)(a) other than
information to which section 45(2) or (3) applies; or
(b) information mentioned in section 46(1); or
(c) information mentioned in section 56.
(2) The Chief Minister is not required to confirm or deny in the
exemption certificate that the information identified in the certificate
exists.
(3) If the Chief Minister does confirm in the exemption certificate that
the information exists, he or she must also specify in the certificate
that it is:
(a) information mentioned in section 45(1)(a) other than
information to which section 45(2) or (3) applies; or
(b) information mentioned in section 46(1); or
(c) information mentioned in section 56.
61
Duration of exemption certificate
61 Duration of exemption certificate
(1) An exemption certificate has effect:
(a) for 2 years from the date on which the Chief Minister signs it;
or
(b) until it is revoked by him or her;
whichever occurs first.
(2) There is no limit to the number of times the Chief Minister may
issue an exemption certificate in respect of the same information.
62
Exemption certificate not to be queried
62 Exemption certificate not to be queried
Despite any other Act, no person or body is entitled to investigate,
inquire into, review or otherwise call into question:
(a) the issue of an exemption certificate in respect of government
Information Act 2002 47
(b) the number of times an exemption certificate has been issued
in respect of government information.
63
Exemption certificate not to be issued after complaint made
63 Exemption certificate not to be issued after complaint made
(1) Once a complaint under section 103 has been made, the Chief
Minister is not entitled to issue an exemption certificate in respect of
the government information the subject of the complaint.
(2) Subsection (1) operates only in respect of the complaint mentioned
in that subsection.
64
Delegation not permitted
64 Delegation not permitted
The Chief Minister must not delegate any of his or her functions or
powers under this Division.
65
What are IPPs?
65 What are IPPs?
(1) The information privacy principles (IPPs) are the principles for
collecting and handling personal information by public sector
organisations that are specified in Schedule 2.
(2) If there is an inconsistency between an IPP and another provision
of this Act, to the extent of the inconsistency, the other provision
applies and the IPP does not apply.
66
What information do IPPs apply to?
66 What information do IPPs apply to?
(1) IPP 1 (Collection) and IPP 10 (Sensitive information) apply in
relation to personal information that a public sector organisation
collects at any time after this Part commences.
(2) IPPs 2 to 9 (inclusive) apply in relation to personal information that
a public sector organisation handles at any time after this Part
commences, regardless of when the organisation collected the
67
What is an interference with a person's privacy?
67 What is an interference with a person's privacy?
A public sector organisation interferes with a person's privacy if the
organisation contravenes an IPP, a code of practice or an
authorisation.
Information Act 2002 48
68
Publicly available information
68 Publicly available information
(1) The IPPs (other than IPP 1 (Collection) and IPP 3 (Data quality)) do
not apply in relation to personal information that:
(a) is published in a publication (which may be an electronic
publication) generally available to members of the public; or
(b) is on a public register, except to the extent specified in
subsection (2); or
(c) is in an archive available to the public under Part 9, Division 4
(Managing archives); or
(d) is recorded information of permanent value that forms part of
the Territory Archives but is not a record; or
(e) is in a collection of a library, art gallery or museum if the
collection is on public exhibition or is available to the public for
reference or study purposes.
(2) A public register is to be kept in compliance with the IPPs to the
extent that it is reasonably practicable to do so given the
requirements imposed by or under an Act for keeping the register
and making it available for public inspection.
69
Courts and tribunals
69 Courts and tribunals
(1) The IPPs do not apply in relation to a proceeding or other matter
before a court or tribunal.
(2) The IPPs do not apply in relation to information given to a person or
entity by a court, or a tribunal prescribed by regulation, to enable
the person or entity to give effect to a condition in an order relating
to:
(a) the treatment, counselling or other intervention to be given to
the person who is subject to the order; or
(b) the assessment of that person for income management.
Information Act 2002 49
70
Law enforcement agencies
70 Law enforcement agencies
A law enforcement agency is not required to comply with an IPP if
the agency believes on reasonable grounds that non-compliance is
necessary for one or more of its or another law enforcement
agency's functions, including the following:
(a) to prevent, detect, investigate, prosecute or punish the
commission of an offence against a law of the Territory or any
other offence or breach of a law imposing a penalty or
sanction for a breach;
(b) to manage property seized or restrained under laws relating to
the confiscation of the proceeds of crime or the enforcement
of those laws or orders under those laws;
(c) to execute or implement an order or decision of a court or
tribunal, including to execute warrants, to provide correctional
services and to make decisions relating to the release of a
person from lawful custody;
(d) to locate missing persons and next of kin;
(e) to provide services in emergency and disaster situations;
(f) if the agency is the Police Force of the Northern Territory – its
community policing function.
72
Public sector organisation may prepare draft code of practice
72 Public sector organisation may prepare draft code of practice
(1) A public sector organisation may prepare a draft code of practice.
(2) The draft code may:
(a) specify:
(i) the manner in which the organisation is to apply one or
more IPPs; or
(ii) the manner in which the organisation is to comply with
one or more IPPs; or
(b) apply in relation to:
(i) specified personal information or a specified class of
personal information; or
(ii) a specified activity or a specified class of activities; or
Information Act 2002 50
(c) modify an IPP, but only if:
(i) the organisation is not otherwise capable of complying
with the IPP; and
(ii) the draft code modifies the IPP only to the extent
necessary to enable the organisation to comply with the
IPP; and
(iii) the draft code gives effect as nearly as possible to the
objects of the IPP.
(3) The matters that the draft code may provide for include but are not
limited to the following:
(a) the control of data matching and data linkage for the purpose
of producing or verifying personal information;
(b) how a public register is to be kept so as to comply with the
IPPs to the extent that it is reasonably practicable to do so
given the requirements imposed by or under an Act for
keeping the register and making it available for public
inspection;
(c) the review of the draft code by the organisation, including the
review procedure;
(d) when the draft code is to cease to have effect.
(4) In preparing the draft code, the organisation may:
(a) consult with the Commissioner or any other person it
considers appropriate; or
(b) seek comment or submissions from the public.
(5) For this section, a draft code of practice may be prepared by or on
behalf of a public sector organisation or a group of public sector
organisations, including a local government council or a group of
local government councils.
73
Commissioner may approve code of practice
73 Commissioner may approve code of practice
(1) A public sector organisation may submit a draft code of practice to
the Commissioner for approval.
Information Act 2002 51
(2) The Commissioner may, by Gazette notice, approve the draft code
as a code of practice, if the Commissioner is satisfied that:
(a) the draft code substantially complies with the objects of this
Act in relation to the personal information to which it applies;
and
(b) the public sector organisation will be able to comply with the
draft code; and
(c) the draft code is not contrary to the public interest.
(3) A notice of approval is to specify the public sector organisation to
whom the code of practice applies.
76
When does a code of practice take effect?
76 When does a code of practice take effect?
A code of practice approved under section 73 takes effect on:
(a) the date the notice of approval is published in the Gazette; or
(b) the date specified in that notice,
whichever is later.
77
Variation of code of practice
77 Variation of code of practice
(1) A code of practice may be varied at any time.
(2) This Division applies in respect of a variation of a code of practice
as if references to a code of practice were references to a variation
of a code of practice.
78
Revocation of code of practice
78 Revocation of code of practice
The minister responsible for the public sector organisation to whom
a code of practice applies may, by Gazette notice, revoke the code
of practice.
79
Compliance with code of practice
79 Compliance with code of practice
(1) A public sector organisation must comply with a code of practice.
(2) If there is an inconsistency between an IPP and a code of practice,
to the extent of the inconsistency, the IPP does not apply to the
public sector organisation and the organisation must comply with
the code of practice.
80
Register of codes of practice
80 Register of codes of practice
(1) The Commissioner must keep a register of codes of practice.
Information Act 2002 52
(2) The register must include a copy of each code of practice.
(3) The register is to contain the following details in respect of each
code of practice registered:
(a) the public sector organisation or organisations to which it
applies;
(b) the date the code was approved and, if different, the date the
code took effect;
(c) the date any variation of the code was approved and, if
different, the date the variation took effect.
(4) The Commissioner must:
(a) publish the register on the Commissioner's website; and
(b) if requested by a member of the public – provide a copy of an
entry in or extract from the register on payment of the
prescribed fee.
81
Grant of authorisation generally
81 Grant of authorisation generally
(1) On the application of a public sector organisation, the
Commissioner may authorise in writing the organisation to collect,
use or disclose personal information in a manner that would
otherwise contravene or be inconsistent with the IPPs.
(2) The Commissioner may only grant an authorisation if, having
regard to the purpose for collecting, using or disclosing the personal
information, the Commissioner is satisfied that:
(a) the public interest in collecting, using or disclosing the
information outweighs to a substantial degree the interference
with the privacy of persons that might result from collecting,
using or disclosing the information; or
(b) the benefit to persons of collecting, using or disclosing the
information outweighs the interference with the privacy of
those persons that might result from collecting, using or
disclosing the information.
(3) An authorisation is subject to the terms and conditions specified in
the authorisation.
Information Act 2002 53
81A
Authorisation related to an emergency situation or a public
81A Authorisation related to an emergency situation or a public
health emergency
(1) A public sector organisation is authorised to collect, use or disclose
personal information in a manner that would otherwise contravene
or be inconsistent with the IPPs:
(a) during an emergency situation or a public health emergency;
and
(b) if the information is to be collected, used or disclosed for a
permitted purpose in relation to the emergency situation or
public health emergency.
(2) On the application of a public sector organisation, the
Commissioner may authorise in writing the organisation to collect,
use or disclose personal information in a manner that would
otherwise contravene or be inconsistent with the IPPs:
(a) for a period of time after the end of an emergency situation or
a public health emergency; and
(b) if the information is to be collected, used or disclosed for a
permitted purpose in relation to the emergency situation or
public health emergency.
permitted purpose, in relation to an emergency situation or a
public health emergency, means a purpose that directly relates to
the Territory's response to, management of or recovery from the
emergency situation or public health emergency and may include
the purpose of:
(a) coordinating operations for the response, management or
recovery; and
(b) identifying individuals who:
(i) are or may be injured, missing or dead as a result of the
emergency situation or public health emergency; or
(ii) are or may be otherwise involved in the emergency
situation or public health emergency; and
(c) assisting individuals involved in the emergency situation or
public health emergency in obtaining services such as
repatriation services, medical or other treatment, health
services, financial and other humanitarian assistance; and
Information Act 2002 54
(d) assisting with law enforcement in relation to the emergency
situation or public health emergency.
82
Commissioner may serve compliance notice
82 Commissioner may serve compliance notice
(1) The Commissioner may serve a compliance notice on a public
sector organisation if it appears to the Commissioner that:
(a) the organisation has contravened an IPP or a code of practice;
and
(b) the contravention:
(i) is serious or flagrant; or
(ii) is of a kind that has been done by the organisation on at
least 3 separate occasions within the previous 2 years.
(2) A compliance notice is a notice in writing requiring the public sector
organisation to take specified action within a specified period to
ensure the organisation complies with the IPP or code of practice in
the future.
(3) The Commissioner may serve a compliance notice:
(a) on his or her own initiative; or
(b) because of a complaint made under Part 7.
83
Extension of time to comply
83 Extension of time to comply
(1) A public sector organisation on whom a compliance notice has
been served may apply to the Commissioner for an extension of the
period within which to comply with the notice.
(2) The Commissioner must not consider an application for an
extension unless the application is made before the period sought
to be extended expires.
(3) The Commissioner may grant an extension if:
(a) satisfied that it is not reasonably possible for the public sector
organisation to take the action specified in the notice within
the period specified in the notice; and
(b) the organisation gives the Commissioner an undertaking to
take that action within the extended period.
Information Act 2002 55
(4) If the Commissioner grants an extension, the compliance notice is
taken to have been amended accordingly.
84
Report about non-compliance
84 Report about non-compliance
(1) If the Commissioner is satisfied that a public sector organisation
has failed to comply with a compliance notice, the Commissioner
may report to the Minister on:
(a) the organisation's contravention mentioned in section 82(1);
and
(b) the specified action that the compliance notice required the
organisation to take; and
(c) the organisation's failure to take that action.
(2) Before giving the report to the Minister, the Commissioner must:
(a) give the public sector organisation a reasonable opportunity to
consider and comment on its content; and
(b) take into account those comments in finalising the report.
(3) The Minister must table a copy of the report in the Legislative
Assembly within 6 sitting days after receiving it.
(4) Section 101(3) does not apply to a public sector organisation's
failure to comply with a compliance notice.
85
Information Commissioner
85 Information Commissioner
(1) There is to be an Information Commissioner.
(2) The Administrator may, by Gazette notice, appoint a person to be
the Information Commissioner.
Information Act 2002 56
86
Functions of Commissioner
86 Functions of Commissioner
(1) In addition to the functions conferred on the Commissioner
elsewhere under this Act, the functions of the Commissioner
include the following:
(a) to develop and issue guidelines to public sector organisations
about the following:
(i) freedom of information;
(ii) the correction of personal information;
(iii) the protection of privacy;
(iv) for IPP 2.1(ca) – the use and disclosure of health
(b) to promote within public sector organisations an
understanding and acceptance of the principles of freedom of
(c) to promote within public sector organisations an
understanding and acceptance of the IPPs and their objects;
(d) to provide advice and training to public sector organisations on
the freedom of information and privacy provisions of this Act;
(e) to conduct audits of the records held by public sector
organisations to determine the extent to which those
organisations are complying with the privacy provisions of this
Act;
(f) to examine and assess proposed legislation and policies
relevant to freedom of information and privacy;
(g) to research and monitor developments in relation to freedom
of information and the protection of privacy;
(h) to undertake educational programs to promote public
awareness of freedom of information and privacy;
(i) to make public statements about matters relevant to freedom
of information and privacy;
(j) to consult and co-operate with other persons and bodies in
relation to freedom of information and the protection of
privacy;
Information Act 2002 57
(k) the functions conferred on the Commissioner under any other
Act.
(2) In performing his or her functions under this Act, the Commissioner
must have regard to and act consistently with the objects of this
Act.
87
Powers of Commissioner
87 Powers of Commissioner
(1) In addition to the specific powers provided elsewhere under this Act
or under any other Act, the Commissioner has the powers that are
necessary and convenient for the performance of his or her
functions under this Act and any other Act.
(2) For:
(a) dealing with a complaint; or
(b) deciding whether or not to serve a compliance notice; or
(c) conducting an audit under section 86(1)(e);
the Commissioner:
(d) is entitled to full and free access at all reasonable times to the
records, or other things, of a public sector organisation; and
(e) may require a public sector organisation to answer a question
or to produce a record or other thing.
88
Duty to assist persons to exercise rights
88 Duty to assist persons to exercise rights
(1) Subject to subsection (2), the Commissioner's staff must provide
appropriate assistance to persons to enable them to exercise their
rights under this Act, including assisting persons to make
applications or complaints.
(2) The Commissioner or a member of the Commissioner's staff must
not give legal advice to a person.
89
Delegation
89 Delegation
(1) Subject to subsection (2), the Commissioner may delegate in
writing to a person any of his or her powers or functions under this
Act or any other Act.
(2) The Commissioner must not delegate a power or function under
subsection (1) without the approval of the Minister.
Information Act 2002 58
90
Terms and conditions of appointment
90 Terms and conditions of appointment
(1) Subject to this Division, the Commissioner holds office for the
period (not exceeding 5 years) specified in the appointment and is
eligible for reappointment.
(2) Subject to this Division, the Commissioner holds office on the terms
and conditions (including as to remuneration, expenses and
allowances) determined by the Administrator and specified in the
appointment.
91
Termination of appointment
91 Termination of appointment
(1) The Administrator must terminate the appointment of a person as
Commissioner if the person:
(a) is found guilty of an indictable offence, whether in the Territory
or elsewhere; or
(b) becomes bankrupt, applies to take the benefit of a law for the
relief of bankrupt or insolvent debtors, compounds with
creditors or makes an assignment of remuneration for their
benefit; or
(c) engages in paid employment outside the duties of the office
without the Minister's prior written approval.
(2) The Administrator may terminate the appointment of a person as
Commissioner:
(a) on the ground of misbehaviour; or
(b) on the ground of inability to satisfactorily perform the duties of
the office, whether because of physical or mental incapacity or
for any other reason; or
(c) if the person is guilty of misconduct of a kind that would, if the
person were a public sector employee, warrant dismissal
under the Public Sector Employment and Management
Act 1993; or
(d) if the person is absent, without leave and without reasonable
excuse, for 14 consecutive days or 28 days in any 12 months.
Information Act 2002 59
(3) A termination under this section is to be in writing.
(4) The Minister must report the termination of a person as
Commissioner to the Legislative Assembly on the first sitting day
after the termination.
(5) The Minister's report under subsection (4) is to specify the reasons
for the termination.
92
Leave of absence
92 Leave of absence
The Minister may grant leave of absence to the Commissioner on
the terms the Minister considers appropriate.
93
Resignation
93 Resignation
The Commissioner may resign from office by written notice
delivered to the Administrator.
94
Acting Commissioner
94 Acting Commissioner
(1) The Minister may, by Gazette notice, appoint a person to act as the
Commissioner:
(a) during a vacancy in the office, whether or not an appointment
has previously been made to the office; or
(b) during any period or all periods when the Commissioner is
unable to perform the duties of the office.
(3) The terms and conditions (including as to remuneration, expenses
and allowances) of an appointment to act as Commissioner are to
be determined by the Minister.
95
Members of Legislative Assembly ineligible for appointment
95 Members of Legislative Assembly ineligible for appointment
(1) A member of the Legislative Assembly cannot be appointed as the
Commissioner or to act as the Commissioner.
(2) Subject to subsection (3), the appointment of a person as the
Commissioner or to act as the Commissioner ceases on the person
becoming a member of the Legislative Assembly.
(3) Despite subsection (2), the appointment continues in force in
respect of a complaint made before the person became a member
of the Legislative Assembly and in respect of which the person had
been performing functions under this Act until the person's functions
in respect of the complaint are completed.
Information Act 2002 60
96
Staff and consultants
96 Staff and consultants
(1) All members of the staff of the Commissioner are to be public
sector employees.
(2) A person who assists the Commissioner under an arrangement
mentioned in section 97(1) is, while assisting the Commissioner,
taken to be a member of the Commissioner's staff.
(3) The Commissioner may engage the consultants he or she
considers necessary for performance of his or her functions under
this Act or any other Act.
97
Sharing staff and physical resources
97 Sharing staff and physical resources
(1) The Commissioner may make arrangements for a person who is a
member of the staff of another statutory office to assist the
Commissioner or for a person who is a member of the
Commissioner's staff to assist the holder of another statutory office.
(2) The Commissioner may make arrangements for the use by the
Commissioner's office of the physical resources of another statutory
office or for the use by another statutory office of the physical
resources of the Commissioner's office.
98
Annual report
98 Annual report
(1) The Commissioner must provide the Minister with a report on the
operations of the Commissioner's office during each financial year.
(2) The report must:
(a) contain details of anything done by or on behalf of a public
sector organisation that, in the Commissioner's opinion,
interfered with a person's privacy, whether what was done
was the subject of a complaint or not; and
(b) specify the following in respect of each public sector
(i) the number of requests for access to government
information the organisation received and dealt with;
(ii) the number of decisions the organisation made providing
access to government information, providing access to
edited copies of government information or refusing
access to government information;
Information Act 2002 61
(iii) the number of times the organisation refused access to
government information on the ground that it was
exempt or that the applicant was not entitled to access
under this Act;
(iv) the number of requests to correct personal information
the organisation received and dealt with;
(v) the number of decisions the organisation made
correcting personal information or refusing to correct
personal information;
(vi) the number of requests for review under Part 3,
Division 4 (Review by public sector organisation) the
organisation received and the outcomes of those
reviews;
(vii) the number of complaints made under Part 7
(Complaints to Information Commissioner) about the
organisation and the outcomes of those complaints;
(viii) the number of times the Commissioner has granted an
authorisation to the organisation and the nature of each
of those authorisations;
(ix) the number of times the Commissioner has made a
declaration under section 42 that a person is a vexatious
applicant in relation to the organisation and the nature of
each of those declarations;
(x) the fees charged by the organisation under this Act and
details of any fees reduced or waived by the
organisation; and
(c) specify the number of exemption certificates issued, including
how many of those certificates neither confirmed nor denied
the existence of the information the subject of the certificate;
and
(d) include financial statements in respect of the operations of the
Commissioner's office during the financial year to which the
report relates; and
(e) include any matter that the Minister directs in writing the
Commissioner to include in the report; and
(f) include any matter prescribed by regulation to be included in
the report.
Information Act 2002 62
(3) A public sector organisation must comply with a request from the
Commissioner for the information mentioned in subsection (2)(b)(i)
to (vi) and (x).
(4) The Chief Minister must comply with a request from the
Commissioner for the information mentioned in subsection (2)(c).
(5) The Commissioner must forward the report to the Minister within
3 months after the end of the financial year to which it relates.
(6) The Minister must table a copy of the report in the Legislative
Assembly within 6 sitting days after receiving it.
99
Special report
99 Special report
(1) The Minister may direct in writing the Commissioner to report to him
or her on a matter connected with the operation of this Act.
(2) The Commissioner must comply with the Minister's direction.
100
Validity of Commissioner's acts and decisions
100 Validity of Commissioner's acts and decisions
Anything done by or in relation to a person purporting to act under:
(a) an appointment as Commissioner under section 85; or
(b) an appointment to act as Commissioner under section 94;
is not invalid on any of the following grounds:
(c) that the appointment was ineffective;
(d) that the appointment had ceased to have effect;
(e) if the appointment is to act as Commissioner – that the
occasion to act had not arisen or had ceased.
101
Obstruction, improper influence and contravention of
101 Obstruction, improper influence and contravention of
requirement or direction
(a) the person intentionally obstructs another person; and
(b) the other person is the Commissioner; and
(c) the person knows the Commissioner is acting in an official
capacity.
Information Act 2002 63
(2) A person commits an offence if:
(a) the person intentionally and improperly influences another
person; and
(b) the other person is the Commissioner; and
(c) the person knows the Commissioner is acting in an official
capacity.
(3) A person commits an offence if:
(a) the Commissioner makes a requirement of, or gives a
direction to, the person under this Act; and
(b) the person intentionally engages in conduct; and
(c) the conduct results in the person failing to comply with the
requirement or direction.
(4) Strict liability applies to subsections (1)(b), (2)(b) and (3)(a).
(5) It is a defence to a prosecution for an offence against
subsection (1), (2) or (3) if the person has a reasonable excuse.
(6) In this section:
acting in an official capacity, in relation to the Commissioner,
means the Commissioner is exercising powers or performing
functions under, or otherwise related to the administration of, this
Act.
obstruct includes hinder and resist.
102
Commissioner must not disclose exempt information
102 Commissioner must not disclose exempt information
This Act does not authorise or permit the Commissioner to disclose
government information that is exempt under Part 4 (Exemptions in
the public interest) by publishing the information in:
(a) a report under section 98 or 99; or
(b) a decision or order made, or reasons for decision given, under
Part 7; or
Information Act 2002 64
(c) any other form.
103
Complaint after review by public sector organisation
103 Complaint after review by public sector organisation
(1) A person aggrieved by a decision of a public sector organisation on
an application for review by the organisation under Part 3,
Division 4 (including a decision made on a further review mentioned
in subsection (2)(b)) may make a complaint to the Commissioner
about the decision.
(2) If the Commissioner considers it appropriate to do so, the
Commissioner may:
(a) refer the complaint back to the public sector organisation that
made the decision; and
(b) require the organisation to conduct a further review of the
decision under Part 3, Division 4.
(3) Subsection (2) does not apply to a complaint about a decision
made on a further review mentioned in subsection (2)(b).
(4) If an application for a review of a decision of a public sector
organisation is sent to the Commissioner by the organisation under
section 39A(1), the Commissioner must deal with the application as
a complaint about the decision under subsection (1).
(5) Subsections (2) and (3) apply to an application that is dealt with
under subsection (4) as a complaint as if the references in
subsection (2)(b) and (3) to a further review were references to a
review.
104
Complaint about interference with privacy
104 Complaint about interference with privacy
(1) A person may make a complaint to the Commissioner about a
public sector organisation on one or both of the following grounds:
(a) that the organisation has collected or handled the person's
personal information in a manner that contravenes:
(i) an IPP; or
(ii) a code of practice; or
(iii) an authorisation; or
Information Act 2002 65
(iv) Chapter 5A of the Domestic and Family Violence
Act 2007;
(b) that the organisation has otherwise interfered with the
person's privacy.
(2) A person is not entitled to make a complaint under subsection (1)
unless the person:
(a) has requested the public sector organisation to resolve or
rectify the matter complained of; and
(b) has not received a response or is not satisfied with the
response received.
(3) The Commissioner may deal with a complaint referred to him or her
by:
(a) the Ombudsman under section 32 of the Ombudsman
Act 2009; or
(b) the Health Complaints Commissioner under section 27 of the
Health and Community Services Complaints Act 1998; or
(c) a person or body under a corresponding privacy law,
as if it were a complaint made under subsection (1).
104A
Complaints may be dealt with jointly
104A Complaints may be dealt with jointly
The Commissioner may deal with 2 or more complaints jointly if:
(a) the complaints concern the same or related facts or
circumstances; or
(b) the Commissioner is satisfied it is otherwise appropriate for
the complaints to be dealt with jointly.
105
Form of complaint
105 Form of complaint
A complaint is to:
(a) be in writing in a form approved by the Commissioner; and
(b) specify the name of the complainant; and
(c) specify the respondent; and
(d) if the complaint is made under section 103 – identify the
decision and the application for review on which the decision
was made; and
Information Act 2002 66
(e) if the complaint is made under section 104:
(i) identify the matter complained of; and
(ii) set out details of the attempts made by the person to
have the organisation resolve or rectify that matter and
the outcomes of those attempts; and
(f) set out the reasons for making the complaint; and
(g) specify an address to which correspondence regarding the
complaint may be sent to the complainant.
106
Commissioner to accept, reject or refer complaint
106 Commissioner to accept, reject or refer complaint
(1) Within 90 days after receiving a complaint, the Commissioner must:
(a) decide whether to accept or reject the complaint or to refer the
complaint under section 103(2); and
(b) notify the complainant in writing of that decision.
(2) In deciding whether to accept, reject or refer the complaint, the
Commissioner may request the complainant:
(a) to attend before the Commissioner to discuss the complaint;
or
(b) to provide records or other information to support the
(3) The Commissioner may reject a complaint if the Commissioner is
satisfied that:
(a) if the complaint is made under section 103 – the complaint
was not made within 90 days after the complainant was
notified of the decision by the respondent; or
(b) if the complaint is made under section 104 – the complaint
does not disclose a contravention of an IPP, a code of
practice, an authorisation or Chapter 5A of the Domestic and
Family Violence Act 2007 in respect of the complainant's
personal information or any other interference with the
complainant's privacy; or
(c) if the complaint is made under section 104:
(i) the complainant has not requested the respondent to
resolve or rectify the matter complained of; or
Information Act 2002 67
(ii) the respondent is dealing with, or has dealt with, the
matter adequately or has not had sufficient time to deal
with the matter; or
(d) if the complaint is made under section 104 – the complaint is
made more than 12 months after the complainant became
aware that there had been a contravention of an IPP, a code
of practice, an authorisation or Chapter 5A of the Domestic
and Family Violence Act 2007 in respect of the complainant's
personal information or any other interference with the
complainant's privacy; or
(e) the complaint is trivial, frivolous or vexatious; or
(f) the complaint is misconceived or lacking in substance; or
(g) the matter complained of is more appropriately dealt with
under another law or by a court or tribunal or by another
person or body.
(4) The Commissioner may reject a complaint if:
(a) the matter complained of is being, or has been, dealt with
already under this Division; or
(b) there are currently proceedings before a court or tribunal in
respect of the matter complained of.
(5) If the Commissioner rejects a complaint for a reason other than a
reason specified in subsection (3)(c)(i) or (ii), the complainant is not
entitled to make another complaint about the same matter.
107
Notification of acceptance, rejection or referral
107 Notification of acceptance, rejection or referral
(1) For section 106(1)(b), a notice of decision is to specify:
(a) whether the Commissioner has decided to accept, reject or
refer the complaint; and
(b) if the Commissioner has decided to reject the complaint – the
reason for the rejection.
(2) If the Commissioner decides to accept a complaint, the
Commissioner must notify the respondent in writing that the
complaint has been made and of the substance of the complaint.
Information Act 2002 68
108
Referral of complaints to Ombudsman, Health Complaints
108 Referral of complaints to Ombudsman, Health Complaints
Commissioner or interstate Privacy Commissioner
(1) If a complaint under section 103 is about a matter that could be the
subject of a complaint under the Ombudsman Act 2009, the
Commissioner may refer the complaint to the Ombudsman.
(2) If a complaint under section 103 is about a matter that could be the
subject of a complaint under the Health and Community Services
Complaints Act 1998, the Commissioner may refer the complaint to
the Health Complaints Commissioner.
(3) If a complaint under section 104 is about a matter that could be the
subject of an application (however described) under a
corresponding privacy law, the Commissioner may refer the
complaint to the person or body under that law who has functions in
relation to the privacy of persons that correspond with those of the
Commissioner.
(4) The Commissioner must notify:
(b) if the Commissioner has notified the respondent in accordance
with section 107(2) – the respondent;
in writing of the referral.
109
Withdrawal of complaint
109 Withdrawal of complaint
(1) A complainant may withdraw a complaint at any time by notice in
writing to the Commissioner.
(2) If a complaint is withdrawn, the Commissioner must notify the
respondent in writing that the complaint has been withdrawn.
(3) A complainant who withdraws a complaint is not entitled to make
another complaint, or to take any other action under this Act, in
respect of the matter complained of without the prior written
permission of the Commissioner.
109A
Commissioner may join person as party
109A Commissioner may join person as party
The Commissioner may, by written notice served on a person, join
the person as a party to a complaint.
110
Investigation of complaint
110 Investigation of complaint
(1) If the Commissioner accepts a complaint, the Commissioner must
investigate the matter complained of.
Information Act 2002 69
(2) Subject to this section, the Commissioner may carry out an
investigation in the manner the Commissioner considers
appropriate.
(2A) If the matter complained of is a decision of a public sector
organisation relevant to providing access to information about a
third party, the Commissioner may require the public sector
(a) to seek the views of the third party in relation to the disclosure
of the information; and
(b) if the third party's views are obtained – to inform the
Commissioner of those views.
(2B) Subsection (2C) applies if:
(a) the complaint is made by a third party under section 30(6) or
section 103 in relation to a public sector organisation's
decision to provide access to information about the third party
(the third party information); and
(b) during the investigation, the Commissioner is satisfied the
applicant no longer wishes to be provided with access to the
third party information; and
(c) the public sector organisation consents to the Commissioner
acting under subsection (2C).
(2C) If this subsection applies, the Commissioner may, instead of
completing the investigation, determine the complaint by deciding
that the applicant must not be provided with access to the third
party information.
(2D) The Commissioner may dismiss the complaint if, during the
investigation or mediation of the matter complained of, the
Commissioner is satisfied for any reason, including the complainant
not complying with a direction or requirement of the Commissioner,
that the complainant no longer wishes to pursue the complaint.
(2E) At any time after accepting a complaint, the Commissioner may
refer the matter to mediation under section 111.
(2F) If the matter is resolved by mediation or other agreement before the
investigation is completed, the Commissioner must discontinue the
investigation.
(3) On completing an investigation, the Commissioner must decide
whether there is sufficient prima facie evidence to substantiate the
matter complained of.
Information Act 2002 70
(4) If there is sufficient evidence and the matter has not been referred
under subsection (2E) to mediation, the Commissioner must refer
the matter to mediation under section 111.
(5) If there is insufficient evidence, the Commissioner must dismiss the
(6) The Commissioner must notify the relevant parties in writing of how
the Commissioner has dealt with the complaint under this section.
110A
Powers to compel evidence
110A Powers to compel evidence
For an investigation under section 110, the Commissioner may, in
writing, require a person to do one or more of the following:
(a) to attend before the Commissioner and produce a record or
other thing in the person's possession or control;
(b) to give evidence on oath;
(c) to answer a question;
(d) without attending before the Commissioner, to give the
Commissioner a record or other thing in the person's
possession or control.
111
Mediation is pre-condition to Tribunal proceeding
111 Mediation is pre-condition to Tribunal proceeding
(1) The Tribunal must not conduct a proceeding in relation to a
complaint referred to the Tribunal under section 112A(4) unless
there has been an attempt to resolve the matter complained of by
mediation and the attempt has been unsuccessful.
(1A) Subsection (1) does not apply to a complaint that is the subject of
an application under section 112A(1)(b).
(2) A mediation may be conducted by:
(a) the Commissioner if the Commissioner considers that by
doing so the matter is more likely to be resolved by mediation;
or
(b) if paragraph (a) does not apply:
(i) a person agreed to by the complainant and the
respondent; or
(ii) if they cannot agree – a person appointed by the
Commissioner.
Information Act 2002 71
(3) The Commissioner may give directions in relation to the conduct of
a mediation.
(4) At the conclusion of a mediation, the mediator must issue to the
complainant and to the respondent a certificate in a form approved
by the Commissioner:
(a) stating that mediation has taken place; and
(b) setting out any records provided to the mediator by the
parties; and
(c) setting out any recommendations of the mediator; and
(d) setting out the outcome of the mediation.
(5) Anything said, recorded or done in the course of mediation under
this section (including a certificate under subsection (4)) is not
admissible in any proceedings whatsoever.
112
Resolution of complaint by mediation or other agreement
112 Resolution of complaint by mediation or other agreement
(1) If the matter complained of is resolved by mediation or other
agreement, the complainant and the respondent may apply jointly
to the Commissioner for the orders that, in the opinion of the
Commissioner, are sufficient to give effect to the resolution.
(2) The Commissioner must not make an order under subsection (1)
unless it is an order that the Tribunal could have made under
section 114 or 115 in respect of the complaint.
(3) The Commissioner must provide in writing to the complainant and
to the respondent the orders made under subsection (2).
112A
Referral of complaints to Tribunal
112A Referral of complaints to Tribunal
(1) The complainant may apply to the Commissioner to refer a
complaint to the Tribunal if:
(a) the Commissioner decides under section 110(3) there is
sufficient prima facie evidence to substantiate the matter
complained of and that matter is not resolved by mediation or
other agreement; or
(b) the Commissioner dismisses the complaint under
section 110(5).
(2) The respondent may apply to the Commissioner to refer a
complaint to the Tribunal if the Commissioner decides under
section 110(3) there is sufficient prima facie evidence to
Information Act 2002 72
substantiate the matter complained of and that matter is not
resolved by mediation or other agreement.
(3) For subsections (1)(a) and (2), the application must be made within
28 days after the applicant has been given both of the following:
(a) notification under section 110(6) of the Commissioner's
decision under section 110(3) that there is sufficient prima
facie evidence to substantiate the matter complained of;
(b) a mediator's certificate under section 111(4) in relation to the
matter complained of.
(4) For subsection (1)(b), the application must be made within 28 days
after the complainant has been given notification under
section 110(6) of the Commissioner's decision to dismiss the
(5) If the Commissioner receives an application under this section, the
Commissioner must:
(a) refer the complaint to the Tribunal; and
(b) inform the Tribunal whether or not there has been an attempt
to resolve the matter complained of by mediation.
112B
Commissioner to prepare report if complaint is referred to
112B Commissioner to prepare report if complaint is referred to
Tribunal
(1) Within 60 days after referring a complaint to the Tribunal under
section 112A(5), the Commissioner must:
(a) prepare a written report in relation to the complaint and the
investigation under section 110 of the matter complained of;
and
(b) provide a copy of the report, and any document or other
material the Commissioner believes on reasonable grounds
will be relevant to the proceeding, to the Tribunal, the
complainant and the respondent.
(2) The Commissioner may modify a copy of the report or material
provided to the complainant or respondent under subsection (1) to
omit any information if the Commissioner is satisfied:
(a) the information is not sought by the complainant or is
otherwise not relevant to the complaint; or
Information Act 2002 73
(b) the disclosure of the information:
(i) is a matter to be determined by the Tribunal in the
proceeding; or
(ii) is otherwise not permitted under this Act.
(3) This section does not prevent the Tribunal from taking any other
evidence in relation to the proceeding.
(4) This section does not apply if a report in relation to the complaint
has previously been prepared and provided to the Tribunal, unless
a further report would provide additional information to the Tribunal.
112C
Effect of complaints on acts and decisions
112C Effect of complaints on acts and decisions
(1) The making of a complaint under section 103 does not affect the
operation of the decision complained of unless the Commissioner
or Tribunal orders otherwise.
(2) The making of a complaint under section 104 does not prevent the
respondent from repeating or continuing the act complained of, or
similar acts, unless the Commissioner or Tribunal orders otherwise.
112D
Role of Ombudsman or Health Complaints Commissioner
112D Role of Ombudsman or Health Complaints Commissioner
The Ombudsman or the Health Complaints Commissioner is not
entitled to investigate a matter that could be the subject of a
complaint under section 103 or 104 unless the Commissioner:
(a) refers the complaint to the Ombudsman or the Health
Complaints Commissioner under section 108; or
(b) otherwise agrees that the Ombudsman or the Health
Complaints Commissioner may investigate the matter.
113
Definitions
113 Definitions
In this Part:
proceeding means the hearing of a matter by the Tribunal in the
jurisdiction conferred by section 113A(1).
referred to the Tribunal means referred to the Tribunal under
section 112A(4).
Information Act 2002 74
113A
Jurisdiction
113A Jurisdiction
(1) The Tribunal has the jurisdiction specified in this Part in relation to a
complaint referred to the Tribunal.
(2) To avoid doubt, the jurisdiction conferred by subsection (1) forms
part of the Tribunal's review jurisdiction mentioned in section 33 of
the Northern Territory Civil and Administrative Tribunal Act 2014.
113B
Tribunal must conduct proceeding
113B Tribunal must conduct proceeding
The Tribunal must conduct a proceeding in relation to a complaint
referred to the Tribunal.
113C
Tribunal may require public sector organisation to seek views
113C Tribunal may require public sector organisation to seek views
of third party before conducting proceeding
If a complaint referred to the Tribunal relates to a decision of a
public sector organisation relevant to providing access to
information about a third party, before conducting a proceeding the
Tribunal may require the public sector organisation:
(a) to seek the views of the third party in relation to the disclosure
of the information; and
(b) if the third party's views are obtained – to inform the Tribunal
of those views.
113D
Proceeding in relation to dismissed complaint
113D Proceeding in relation to dismissed complaint
(1) This section applies if the Commissioner decides to dismiss a
complaint under section 110(5) on the grounds that there was
insufficient prima facie evidence to substantiate the matter
complained of.
(2) If the Tribunal confirms the Commissioner's decision, the Tribunal
may make the orders the Tribunal considers necessary or incidental
to give effect to the Tribunal's decision.
(3) If the Tribunal decides there was sufficient prima facie evidence to
substantiate the matter complained of, the Tribunal may:
(a) refer the complaint to the Commissioner for mediation under
section 111, whether or not there was an attempt to resolve
the matter complained of by mediation before the complaint
was dismissed by the Commissioner under section 110(5); or
(b) conduct a proceeding in relation to the matter complained of.
Information Act 2002 75
(4) Sections 114 and 115 apply to a proceeding mentioned in
subsection (3)(b).
(5) If a complaint is referred to the Commissioner under
subsection (3)(a) and the matter complained of is not resolved by
mediation or other agreement, the complainant or respondent may
apply to the Commissioner under section 112A to refer the
complaint to the Tribunal.
(6) For section 112A as applied by subsection (5):
(a) the Commissioner is taken to have decided under
section 110(3) that there is sufficient prima facie evidence to
substantiate the matter complained of; and
(b) section 112A(3)(a) does not apply.
114
Determination of complaint about accessing or correcting
114 Determination of complaint about accessing or correcting
(1) After conducting a proceeding in relation to a complaint under
section 103 that is referred to the Tribunal, the Tribunal must:
(a) confirm or vary the decision complained of in whole or in part;
or
(b) revoke the decision in whole or in part and substitute another
decision that would have been available to the respondent
under Part 3, Division 2 or 3.
(2) The Tribunal may make the orders that the Tribunal considers
necessary or incidental to give effect to a decision under
subsection (1).
115
Determination of complaint about interference with privacy
115 Determination of complaint about interference with privacy
(1) After conducting a proceeding in relation to a complaint under
section 104 that is referred to the Tribunal, the Tribunal must make
a finding as to whether the matter complained of has been proved
in whole or in part or not.
(2) In respect of so much of the matter complained of as has been
proved, the Tribunal may:
(a) make the orders mentioned in subsection (4) that the Tribunal
considers appropriate; or
(b) decline to make any orders.
Information Act 2002 76
(3) In respect of so much of the matter complained of as has not been
proved, the Tribunal must dismiss the complaint.
(4) For subsection (2)(a), the Tribunal may make one or more of the
following orders:
(a) that the respondent refrain from repeating or continuing to do
an act specified in the order;
(b) that the respondent redress the loss or damage suffered by
the complainant (including injury to feelings and humiliation
suffered) in the manner specified in the order, which may
include the payment of compensation not exceeding $60 000
or the making of an apology;
(c) that the respondent correct the complainant's personal
(d) that the respondent attach a statement provided by the
Tribunal to the complainant's personal information.
(5) The Tribunal may make the orders that the Tribunal considers
necessary or incidental to give effect to a decision or order under
this section.
116
Notice of decision
116 Notice of decision
(1) The Tribunal must provide in writing to:
(b) the respondent; and
(c) any other party to the proceeding in relation to the complaint;
and
(ca) if the Commissioner is not a party to the proceeding, the
Commissioner;
each of the following:
(d) the decision made under section 113D, 114 or 115 in respect
of the complaint;
(e) any orders made under section 113D, 114 or 115 to give
effect to that decision;
(f) the reasons for the decision, including any relevant findings of
fact.
Information Act 2002 77
(2) If the Tribunal makes an order of a kind mentioned in section 115(4)
in respect of the respondent, the Commissioner:
(a) must give to the minister responsible for the respondent a
report about the order made; and
(b) may include in the report recommendations about the
collection or handling of personal information by the
respondent.
118
Tribunal may dismiss complaint
118 Tribunal may dismiss complaint
(1) The Tribunal may dismiss a complaint if the Tribunal is satisfied for
any reason, including the complainant not complying with a
direction or requirement of the Tribunal, that the complainant no
longer wishes to pursue the complaint.
(2) If the Tribunal dismisses a complaint, the Tribunal must notify the
Commissioner, the complainant and the respondent as soon as
practicable, in writing, that the complaint has been dismissed.
(3) A complainant whose complaint has been dismissed is not entitled
to make another complaint, or to take any other action under this
Act, in respect of the matter complained of without the prior written
permission of the Commissioner.
119
Parties
119 Parties
(1) The parties to a proceeding are:
(b) the respondent; and
(c) if the proceeding relates to a complaint dismissed by the
Commissioner under section 110(5) – the Commissioner; and
(d) any other person who is joined as a party by the Tribunal.
(2) The Commissioner is not a party to a proceeding referred to in
subsection (1)(c) if:
(a) the Commissioner informs the Tribunal, in writing, that the
Commissioner does not wish to be a party; and
(b) the Commissioner is not joined as a party by the Tribunal
under subsection (1)(d).
Information Act 2002 78
123
Matters relating to proceeding
123 Matters relating to proceeding
(1) Despite section 60 of the Northern Territory Civil and Administrative
Tribunal Act 2014, a proceeding is closed to the public unless the
Tribunal orders otherwise.
(2) The following persons are entitled to be present during a
proceeding:
(a) the parties;
(b) the representatives of the parties;
(c) the Commissioner;
(d) members of the Commissioner's or Tribunal's staff;
(e) a person giving evidence or producing a record at the
proceeding, but only while giving evidence or producing the
record;
(f) a person whom the Tribunal directs to be, or directs is entitled
to be, present.
(3) The Tribunal may direct:
(a) that evidence given, or a record or other thing produced, at a
proceeding is not to be published except in accordance with a
direction of the Tribunal; or
(b) that the identity of a party to, or a person giving evidence or
producing a record or other thing at, a proceeding is not to be
disclosed except in accordance with a direction of the
Tribunal.
125
Onus and burden of proof where access refused
125 Onus and burden of proof where access refused
If the matter the subject of a proceeding is a decision by the
respondent to refuse access to government information, the
respondent must prove on the balance of probabilities:
(a) that the information is exempt under Part 4; or
(b) that the complainant is not entitled to access under this Act.
Information Act 2002 79
Part 8
Appeals from decisions of Information
Part 8 Appeals from decisions of Information
Commissioner or Tribunal
129
Appeal to Supreme Court
129 Appeal to Supreme Court
(1) A person aggrieved by an appealable decision may appeal to the
Supreme Court on a question of law only.
(1A) An appeal must be made within 60 days after the appealable
decision is made.
(2) On an appeal, the Supreme Court may:
(a) confirm or vary the decision in whole or in part; or
(b) revoke the decision in whole or in part and substitute another
decision that would have been available to the Commissioner
or Tribunal, as the case requires; or
(c) remit the matter to the Commissioner or Tribunal, as the case
requires, for further consideration; or
(d) dismiss the appeal;
and, for that purpose, may make the orders and give the directions
that the Court considers appropriate.
(3) Section 141 of the Northern Territory Civil and Administrative
Tribunal Act 2014 does not apply to a decision of the Tribunal that
is an appealable decision.
appealable decision means:
(a) a decision of the Commissioner under this Act; or
(b) a decision of the Tribunal in the jurisdiction conferred by
section 113A(1).
130
Application of Part
130 Application of Part
(1) Subject to subsection (2), this Part applies in relation to all records
of a public sector organisation even though the organisation is a
public sector organisation for personal information only.
Information Act 2002 80
(2) This Part does not apply in relation to any records of:
(a) a contract service provider; or
(b) an employee or agent of a contract service provider; or
(c) a person (other than a contract service provider) who provides
services to a public sector organisation under a contract
between the organisation or the Territory and that person or
another person.
131
Duties of chief executive officers
131 Duties of chief executive officers
(1) The chief executive officer of a public sector organisation has a
duty to ensure that the organisation complies with this Part.
(2) The chief executive officer of a public sector organisation must
ensure that the organisation's annual report includes a statement
about its compliance with this Part.
131A
Records functions
131A Records functions
The records functions are:
(a) to prepare, promote and monitor compliance with records
standards; and
(b) to facilitate and promote policy and systems to enable cost
effective compliance with records standards; and
(c) to provide advice (including training) to enable compliance
with records standards; and
(d) to facilitate the preparation of records retention and disposal
schedules.
131B
Archives functions
131B Archives functions
The archives functions are:
(a) to appraise records; and
(b) to collect, transfer and preserve archives and permanent
records; and
(c) to provide access to Territory Archives; and
(d) to maintain a register of records retention and disposal
schedules; and
Information Act 2002 81
(e) to prepare, promote and monitor compliance with archives
standards; and
(f) to provide advice (including training) to enable compliance
with archives standards.
132
Performance of functions consistent with objects of Act
132 Performance of functions consistent with objects of Act
The archives service and records service must perform their
functions in a way that is consistent with the objects of this Act.
133
Protecting records
133 Protecting records
(1) A public sector organisation must:
(a) implement practices and procedures to safeguard the custody
and ensure proper preservation of its records; and
(b) if any of its records are in the possession, custody or control of
another person – enter into arrangements with the person for
the safekeeping, proper preservation and return of the record.
(2) If a public sector organisation:
(a) is not in control of a record of the organisation; or
(b) is responsible for a record of another public sector
organisation but does not have control of the record;
the organisation must take reasonable steps to recover control of
the record.
(3) Subsection (2) does not apply in relation to a record that:
(a) has been transferred to another public sector organisation or
to the Territory Archives; or
(b) is in the lawful control of another person.
134
Managing records
134 Managing records
A public sector organisation must:
(a) keep full and accurate records of its activities and operations;
and
Information Act 2002 82
(b) implement the practices and procedures for managing its
records necessary for compliance with the standards
applicable to the organisation; and
(c) make arrangements for the records service and archives
service to monitor the management of its records.
135
Transferring records
135 Transferring records
Where a function is transferred from one public sector organisation
to another public sector organisation, the first-mentioned
organisation must transfer to the other organisation all of its records
relating to that function (including records relating to the control of
those records).
136
Form of records
136 Form of records
(1) A public sector organisation must keep records created at any time
after the commencement of this section in a form in which they are
capable of being read and reproduced, which may be an electronic
form.
(2) A public sector organisation must take all reasonably practicable
steps to keep records created before the commencement of this
section in a form in which they are capable of being read and
reproduced, which may be an electronic form.
(3) A public sector organisation in possession or control of a record
(whether its own or that of another public sector organisation) must
ensure that it has access to the equipment and technology
necessary to read and reproduce the record.
136A
Preparation of records retention and disposal schedule
136A Preparation of records retention and disposal schedule
(1) The records service must facilitate the preparation of records
retention and disposal schedules.
(2) A records retention and disposal schedule must be consistent with
relevant records standards and archives standards.
(3) A records retention and disposal schedule must specify classes of
records and determine the following:
(a) whether a class of record has temporary or permanent status;
(b) the retention period for a temporary class of record;
(c) authorised disposal actions for a class of record.
Information Act 2002 83
136B
Approval of records retention and disposal schedule
136B Approval of records retention and disposal schedule
(1) A records retention and disposal schedule must be approved by the
records service and archives service.
(2) If the records retention and disposal schedule is prepared for
records relating to a function or activity that a particular public
sector organisation is specifically responsible for, the schedule
must also be approved by the chief executive officer of the public
137
Definitions
137 Definitions
In this Division:
other service means:
(a) for the records service – the archives service; and
(b) for the archives service – the records service.
responsible service, for a standard, means the service
responsible for preparing the standard under section 137A or 137B.
137A
Records standards
137A Records standards
(1) The records service must prepare standards for managing records
(other than archives and permanent records) for approval by the
Minister.
(2) The matters that must be dealt with in the standards include, but
are not limited to, the creation, maintenance and security of
records.
137B
Archives standards
137B Archives standards
(1) The archives service must prepare standards for managing
archives and permanent records (whether those records are in the
custody of the archives service or not) for approval by the Minister.
(2) The matters that must be dealt with in the standards include, but
are not limited to, the following:
(a) the transfer of permanent records from a public sector
organisation to the archives service;
(b) access to Territory Archives;
Information Act 2002 84
(c) preservation formats for digital records (including archives).
137C
Preparation of standards
137C Preparation of standards
When preparing a standard, the responsible service:
(a) must seek comments or submissions from the public sector
organisation to which the standard is intended to apply; and
(b) must consult with the Commissioner to ensure that, if the
standard is approved by the Minister, compliance with the
standard will be consistent with the objects of this Act; and
(c) must seek comments or submissions from the other service;
and
(d) may seek comments or submissions from any other person.
138
Minister may approve standards
138 Minister may approve standards
(1) The responsible service for a standard must submit the standard to
the Minister for approval.
(2) The Minister may, by Gazette notice, approve the standard if the
Minister is satisfied:
(a) the responsible service has complied with section 137C in the
preparation of the standard; and
(b) the standard is consistent with the objects of this Act.
(3) The Gazette notice must include:
(a) the standard name and a short description of its contents; and
(b) a statement about how to obtain a copy of the standard.
(4) The standard takes effect on:
(a) the date the notice is published in the Gazette; or
(b) if the notice specifies a later date – that date.
139
Review of standards
139 Review of standards
(1) The responsible service for a standard must review the standard at
least once every 3 years and, as a result of that review, may submit
a revised or replacement standard to the Minister for approval.
(2) Sections 137 to 138 apply to the preparation and approval of a
revised or replacement standard.
Information Act 2002 85
140
Advice to public sector organisations
140 Advice to public sector organisations
The responsible service for a standard must provide a public sector
organisation with the advice (including training) the service
considers appropriate to enable the organisation to comply with the
standard.
141
Transfer of permanent records to the archives service
141 Transfer of permanent records to the archives service
(1AA) A public sector organisation must, within the time provided by this
section, transfer a record to the archives service for inclusion in the
Territory Archives if the record:
(a) belongs to a class of record which has permanent status
under a records retention and disposal schedule; or
(b) having regard to any archives standard, is otherwise a
permanent record.
(1) A public sector organisation:
(a) may transfer the record to the archives service for inclusion in
the Territory Archives at any time; and
(b) must, subject to this section, transfer the record to the
archives service for inclusion in the Territory Archives not later
than 30 years after the record was created.
(2) The archives service may, on the application of a public sector
organisation and if satisfied the organisation's operations require it,
extend the 30-year period for one or more further periods, each of
which must not exceed 5 years.
(3) The application is to be in a form approved by the archives service.
(4) The archives service:
(a) must revoke the extension if requested by the public sector
(b) may revoke the extension if satisfied:
(i) the operations of the organisation no longer require it; or
(ii) the organisation is not complying with the standards
applicable to the organisation for a record that would,
apart from the extension, have been transferred to the
archives service for inclusion in the Territory Archives.
Information Act 2002 86
(5) If the extension is revoked, the public sector organisation must
transfer the record to the archives service for inclusion in the
Territory Archives as soon as practicable.
142
Determination of open access period
142 Determination of open access period
(1) At the time a public sector organisation transfers a record to the
archives service for inclusion in the Territory Archives, the archives
service must (in consultation with the responsible chief executive
officer) determine the open access period for the record while it is
an archive.
(2) The open access period for a record while it is an archive is the
period that begins:
(a) 30 years after the record was created; or
(b) if it is in the public interest – 45 years after the record was
created.
(3) The archives service may, if requested by the responsible chief
executive officer and it is in the public interest, extend the period
that is required to expire before an archive is in the open access
period for one or more further periods, each of which must not
exceed 10 years.
(4) The period that is required to expire before an archive is in the open
access period (including all extensions of that period under
subsection (3)) is not to exceed 100 years.
(5) In this section:
responsible chief executive officer, in relation to a record or an
archive at any time, means the chief executive officer of the public
sector organisation that is responsible at that time for the function to
which the record or archive relates.
143
Archives in open access period to be publicly available
143 Archives in open access period to be publicly available
The archives service must make available to the public all archives
that are in the open access period under section 142.
144
Accessing and correcting archives not yet publicly available
144 Accessing and correcting archives not yet publicly available
(1) Subject to subsections (3) to (5), an archive that is not yet available
to members of the public under this Act may be accessed and
corrected in the same way as any other government information
and this Act applies accordingly.
Information Act 2002 87
(2) A public sector organisation is taken to hold an archive mentioned
in subsection (1) because of section 6(2).
(3) If it is necessary for the protection or prevention of damage or
further damage to a fragile or damaged archive, the provision of a
copy of the archive is sufficient for providing access under
section 21(2)(a).
(4) Subsection (5) applies in relation to an application to correct
personal information in an archive that is made to a public sector
organisation that is taken to hold the archive.
(5) When making a correction, if any, to the information in the archive
on the application, the public sector organisation must not:
(a) delete the information from the archive; or
(b) otherwise destroy the archive.
145
Mishandling records
145 Mishandling records
(a) the person intentionally deletes or otherwise disposes of a
record; or
(b) the person intentionally transfers or offers to transfer the
possession or control of a record; or
(c) the person is knowingly a party to an arrangement to transfer
the possession or control of a record; or
(d) the person intentionally takes or sends a record out of the
Territory; or
(e) the person intentionally damages or alters a record; or
(f) the person:
(i) intentionally treats a record in a way that is likely to
result in the record being damaged; and
(ii) is reckless as to the record being damaged.
Information Act 2002 88
(2) Subsection (1) does not apply to a person who:
(a) does an act mentioned in subsection (1) in compliance with a
relevant practice or procedure of a public sector organisation;
or
(b) does an act mentioned in subsection (1) in compliance with a
standard applicable to a public sector organisation; or
(c) does an act mentioned in subsection (1) in compliance with
this Act or another Act or with an instrument under this Act or
another Act; or
(d) does an act mentioned in subsection (1) in compliance with a
decision, direction, order or other requirement of a court or
tribunal; or
(e) disposes of a record of the Legislative Assembly in
accordance with a resolution of the Legislative Assembly; or
(f) transfers a record to the Territory Archives; or
(g) does an act mentioned in subsection (1) for the purpose of
placing a record in the possession or control of a public sector
organisation.
(3) It is a defence to the prosecution of an offence against
subsection (1) if:
(a) the defendant was acting in the ordinary course of the
operations of a public sector organisation; or
(b) the defendant was acting in the course of his or her
employment; or
(c) the defendant did not know, and could not reasonably have
known, that he or she was dealing with a record.
Part 10
General offences and matters relating to
Part 10 General offences and matters relating to
liability
146
Misleading information
146 Misleading information
(a) the person intentionally gives information to another person or
to a body; and
Information Act 2002 89
(b) the other person or the body is the Commissioner or a public
(c) the person knows the information is misleading; and
(d) the person knows the Commissioner or organisation is acting
in an official capacity.
(2) A person commits an offence if:
(a) the person intentionally gives a record to another person or to
a body; and
(b) the other person or the body is the Commissioner or a public
(c) the person knows the record contains misleading information;
and
(d) the person knows the Commissioner or organisation is acting
in an official capacity.
(3) Strict liability applies to subsections (1)(b) and (2)(b).
(4) Subsection (2) does not apply if the person, when giving the record:
(a) draws the misleading aspect of the record to the attention of
the Commissioner or public sector organisation; and
(b) to the extent to which the person can reasonably do so – gives
the Commissioner or organisation the information necessary
to remedy the misleading aspect of the record.
(5) A person commits an offence if:
(a) the person makes a statement with the intention of gaining
access under this Act to:
(i) another person's personal information; or
(ii) information about another person's business,
professional, commercial or financial affairs; and
Information Act 2002 90
(b) the person knows the statement contains misleading
Maximum penalty: 100 penalty units or imprisonment for
6 months.
(6) In this section:
acting in an official capacity means:
(a) in relation to the Commissioner – the Commissioner is
exercising powers or performing functions under, or otherwise
related to the administration of, this Act; and
(b) in relation to a public sector organisation given information or
a record – the organisation is given the information or record
in connection with the administration of this Act.
misleading information means information that is misleading in a
material particular or because of the omission of a material
particular.
147
Concealing or disposing of government information to prevent
147 Concealing or disposing of government information to prevent
access or correction
(a) the person intentionally conceals, or destroys or otherwise
disposes of, information; and
(b) the information is government information; and
(c) the person is reckless that concealing, or destroying or
otherwise disposing of, the information prevents a public
sector organisation from providing access to or correcting the
Maximum penalty: 100 penalty units or imprisonment for
6 months.
(1A) Strict liability applies to subsection (1)(b).
(2) For subsection (1), it is irrelevant whether or not an application
under Part 3, Division 2 for access to the information had been
made.
Information Act 2002 91
(3) Subsection (1) does not apply to a person who destroys or
otherwise disposes of government information:
(a) in the ordinary course of the operations of a public sector
(b) in compliance with a relevant practice or procedure of a public
sector organisation; or
(c) in compliance with a standard applicable to a public sector
(d) in compliance with this Act or another Act or with an
instrument under this Act or another Act; or
(e) in compliance with a decision, direction, order or other
requirement of a court or tribunal; or
(f) if the information had been held by or on behalf of the
Legislative Assembly and the destruction or other disposal is
in accordance with a resolution of the Legislative Assembly.
148
Confidentiality of information
148 Confidentiality of information
(1) A person commits an offence if the person:
(a) obtains information in the course of performing functions
connected with the administration of this Act; and
(b) intentionally engages in conduct; and
(c) the conduct results in the disclosure or use of the information
or a record being made of the information.
Maximum penalty: 400 penalty units or imprisonment for
2 years.
(2) Strict liability applies to subsection (1)(a).
(3) Subsection (1) does not apply if:
(a) the person discloses, uses or makes a record of the
(i) for the administration of this Act; or
(ii) with the consent of the person to whom the information
relates; or
(iii) for legal proceedings arising out of the operation of this
Act; or
Information Act 2002 92
(b) the information is otherwise available to the public.
Note for subsection (3)
In addition to the circumstances mentioned in section 148(3), a person who
discloses confidential information or uses, or makes a record of, confidential
information will not be criminally responsible for an offence if disclosing, using, or
making a record of, the information is justified or excused by or under a law (see
section 43BE of the Criminal Code).
149
Liability of and with respect to contract service providers
149 Liability of and with respect to contract service providers
(1) A service contract may provide that the contract service provider is
required to comply with an IPP, a code of practice or an
authorisation in the same way and to the same extent as the
outsourcing organisation.
(2) If a service contract contains a provision of the kind mentioned in
subsection (1), the contract service provider must comply with the
IPP, code of practice or authorisation in the same way and to the
same extent as the outsourcing organisation.
(3) Where:
(a) the contract service provider does an act for a service
contract; and
(b) the act would, if it had been done by the outsourcing
organisation, have contravened an IPP, a code of practice or
an authorisation;
the act is taken to have been done by the outsourcing organisation
as well as by the contract service provider unless:
(c) the service contract contains a provision of the kind mentioned
in subsection (1); and
(d) the IPP, code of practice or authorisation is capable of being
enforced against the contract service provider in accordance
with this Act.
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