17Duty of public sector organisation in dealing with applications

17 Duty of public sector organisation in dealing with applications (1) A public sector organisation that receives an application must deal with the application as promptly and efficiently, and as fairly and openly, as is reasonably possible. (2) If an application is about access to government information, the public sector organisation is not to be concerned about, or to take into consideration, the reasons that access is being sought. (3) If an application is about: (a) access to personal information about the applicant or another person; or (b) correcting personal information about the applicant; the public sector organisation must deal with the application in a manner that is consistent with the IPPs or a code of practice, as the case requires. (4) In fulfilling its duties under this Part, a public sector organisation is not expected to act in a manner that would unreasonably interfere with the conduct of its operations.