Residential Services (Accreditation) Act 2002

Accreditation (step 2 — ongoing approval): Once registered, you must also get "accredited" — think of it as a quality certification. There are 3 levels:

• Level 1 (everyone must have this): Covers basic accommodation standards, residents' rights, and how the service is run
• Level 2 (if you provide meals): Covers food quality, nutrition, preparation and storage
• Level 3 (if you provide personal care like help with showering, medication, etc.): Covers the quality and appropriateness of that care

You have 3 months after registration (or after starting to offer food/care services) to apply for the relevant accreditation level.

What Is NOT Covered

Many types of accommodation are specifically excluded, including:

• Federal aged care facilities
• Private hospitals
• Student accommodation run by schools
• Hostels for tourists/travellers (e.g. motels, backpacker hostels)
• Pubs and licensed venues
• Homelessness support services funded by the State
• Disability services run or funded by government
• Public housing

Why It Matters

This law exists because boarding houses and similar services often house vulnerable people — those on low incomes, elderly people, or people with disabilities. Without regulation, there's a risk of unsafe buildings, poor food, inadequate care, and exploitation of residents. This law aims to set minimum standards and give regulators the power to shut down dodgy operators.