Compliance with the Regulations requires a structured approach tailored to the specific regulated activity. For businesses offering skin penetration services (tattooing, body piercing, ear piercing, or any process involving skin penetration), the first step is to ensure the premises are registered with the relevant Council under Division 2 of Part 5, unless an exemption applies under regulation 24. The proprietor must then implement a written hygiene protocol covering: cleaning and sanitisation of premises (regulation 29); use of only sterile equipment for skin penetration, with sterilisation parameters as specified in regulation 31(2) using steam under pressure or dry heat; disposal of contaminated sharps in accordance with the Act and relevant waste regulations; provision of hand washing facilities accessible to staff (regulation 34); preparation of approved client information forms (as published in the Government Gazette by the Secretary) and provision of these to clients before each procedure (regulation 35); maintenance of client records (name, address, telephone number) for 12 months after the last procedure (regulation 36); display of a notice about the scope of registration (regulation 38) in a prominent position at the entry; and restriction of advertising to the class of business set out on the certificate of registration (regulation 37). Record-keeping must also include protection of personal information (prescribed condition under regulation 39).
For aquatic facility operators, compliance begins with registration if the facility is a category 1 aquatic facility (required from 14 December 2020). The operator must develop and maintain a water quality risk management plan in accordance with the Water Quality Guidelines (regulation 46). Operational compliance requires: testing water at 4-hourly intervals for free and total chlorine or bromine and pH, weekly for total alkalinity, monthly for cyanuric acid if used (regulation 48); maintaining microbiological quality with heterotrophic colony count below 100 CFU/mL, and no E. coli or Pseudomonas aeruginosa (regulation 49); ensuring water clarity so the floor is visible (regulation 51); keeping temperature below 40°C (regulation 52); filtering to remove visible matter (regulation 53); dosing disinfectants to the required levels based on type of facility (regulation 54); monitoring cyanuric acid below 100 mg/L if used (regulation 55); maintaining total alkalinity above 60 mg/L (regulation 56); and ensuring combined chlorine is below free chlorine and measured below 1 mg/L every 24 hours (regulation 57). A logbook should be maintained recording all test results and corrective actions. The operator must have a written procedure for responding to non-compliance with microbiological parameters, including the step-by-step process in regulation 59 (corrective action within 24 hours, resampling within 48 hours, Council notification, and closure after three consecutive failures). The operator must also have a protocol for responding to a notice from the Secretary or authorised officer that the facility is suspected as a source of infection (regulation 58). All records must be kept for 12 months (regulation 61).
For responsible persons of cooling tower systems, the compliance pathway is detailed. First, ensure the cooling tower system is registered (or renew registration) and pay the prescribed fee (7.5 fee units per tower for 1-year registration, 14 for 2 years, 20.5 for 3 years; see regulation 64). Develop a risk management plan that addresses the risks listed in regulation 66 (stagnant water, nutrients, biofilm, temperature, sunlight, solids, Legionella, design deficiencies, location, and exposure). Ensure continuous treatment of recirculating water with biocides to control micro-organisms (including Legionella), chemicals to minimise scale and corrosion, and a bio-dispersant (regulation 68). Implement a disinfection/cleaning/re-disinfection schedule: before first use, after shutdowns exceeding one month, and at intervals not exceeding 6 months, following the specific procedure in regulation 69 (add bio-dispersant, disinfect with chlorine or bromine to the specified levels, clean interior, re-disinfect). Conduct monthly servicing to check for defects (regulation 70(1)). Take and test monthly samples for heterotrophic colony count (regulation 70(2)) and quarterly samples for Legionella (regulation 70(3)). Establish a response plan for when a heterotrophic colony count exceeds 200,000 CFU/mL: if the water has not been manually treated, the 24-hour corrective procedure in regulation 71 applies; if it has been manually treated, the 72-hour procedure in regulation 72 applies. For detection of Legionella, the response must include disinfection, review, correction, and then retesting between 2 and 7 days (regulation 73). If Legionella persists, cleaning and re-disinfection of each cooling tower interior is required, followed by further testing. If Legionella continues to be detected after two consecutive samples a week apart, the system must be shut down until remedied. The responsible person must also have a system to detect when a sample contains more than 1000 CFU/mL of Legionella or when three consecutive samples contain Legionella, and notify the Secretary within 24 hours using the approved form (regulations 74, 75). If the Secretary notifies that the system is suspected as a source of infection, the responsible person must promptly sample for Legionella and decontaminate as directed (regulation 76). All records (maintenance, corrective activities, laboratory reports) must be kept for the preceding 12 months and produced on request (regulation 79). A designated person should be responsible for compiling monthly and quarterly test results and checking them against thresholds to trigger timely responses.
For responsible persons of water delivery systems at aged care, health, prison, forensic mental health, and commercial vehicle wash premises, the duty under regulation 82 is to take all reasonable steps to manage Legionella risks. While the Regulations do not prescribe specific testing intervals as for cooling towers, the responsible person should conduct a risk assessment of the water delivery system, implement a control plan (including temperature management, disinfection, and flushing protocols), and maintain records of actions taken. If the Secretary notifies that the system is suspected as a source of infection, the responsible person must promptly sample and disinfect as directed (regulation 83).
For registered medical practitioners and pathology services, compliance with notification requirements is paramount. Practitioners should maintain a current list of notifiable conditions from Schedule 3 and be aware of the two categories: Part 1 conditions require telephone notification as soon as practicable and within 24 hours (e.g., anthrax, botulism, measles, meningococcal infection, polio); Part 2 conditions require written notification within 5 business days (e.g., hepatitis B, HIV, syphilis, tuberculosis). Pathology services must similarly use Schedule 4 for results indicating a notifiable condition, and Schedule 4A for weekly reporting of testing data. The notification details differ for conditions marked with an asterisk, requiring truncated identifiers. Practices should have a system to flag these conditions and ensure that notifications are made within the required timeframes using the approved details. For notifiable micro-organisms in food, laboratories and food premises must notify by telephone within 24 hours and in writing within one business day (regulation 95). The Secretary may request transfer of isolates or samples for sub-typing (regulation 96), so laboratories should have a procedure for promptly forwarding such material to a Public Health Laboratory.
For early childhood services, primary schools, and education and care services, the person in charge must maintain immunisation status certificates (regulation 108) and allow access to authorised officers (regulation 109). They must also implement exclusion procedures in accordance with Schedule 7 for infectious disease cases and contacts (regulation 111) and comply with any Chief Health Officer direction to exclude a child at material risk of a vaccine-preventable disease (regulation 111(2)). Parents should be informed of their duty under regulation 110 to report infections or contacts. Secondary schools may disclose student information to Councils for immunisation coordination upon request (regulation 112).
Pest control licence holders must ensure they hold the correct licence for the type of pesticides used (Schedule 1 lists units of competency required for each licence category). They must keep records of each pesticide application for 3 years, including trade name, batch number, date, location, method, quantity, operator details, and client details (Schedule 2). The record must be signed by the person completing it. Those who held licences before the transition period may rely on transitional qualifications in Schedule 9 (regulation 117) but only during the transition period which ended on 31 December 2021. Any new applications after that date must meet the current competency requirements in Schedule 1. The licence fee is 15 fee units per year for most licences, with a reduced fee of 5 fee units for interstate operators with equivalent licences (regulation 86). The Secretary may approve equivalent units of competency and must publish notice in the Government Gazette (regulation 87(3)-(4)).
General compliance tips: maintain up-to-date knowledge of approved forms published in the Government Gazette; regularly check the Department's website for updates to the Water Quality Guidelines and notification forms; keep a calendar of testing and reporting deadlines with escalation procedures; designate a compliance officer for each regulated area; and ensure that all staff are trained on the specific duties that apply to their roles.