Water Management (Water Supply Authorities) Regulation 2025
In ForceNSW
Jurisdiction
New South Wales
Act Number
439 of 2025
Collection
regulation
Plain English Summary
7/10 complexity
Replaces earlier water-regulation provisions and sets operational rules for water supply authorities: defines each authority’s area, limits their functions, prescribes consent/approval, meter and plumbing regimes, discharge approvals, fire‑hydrant duties, water‑use restrictions and charging/concession rules. (Commences 1 September 2025.)
Affects landowners, occupiers, plumbers, developers and the named authorities (Essential Energy, Water NSW, Cobar Water Board, Sydney Olympic Park Authority). It matters because it determines who decides on approvals and fees, who pays, and the compliance and penalty framework for water services.
This regulation , the Water Management (Water Supply Authorities) Regulation 2025 , provides a detailed statutory framework for the exercise of functions, regulation of services, authorisations and charges for specified water supply authorities in New South Wales. It commences on 1 September 2025 and, in relation to water supply authorities, replaces provisions of the Water Management (General) Regulation 2018 (see commencement note to s 2). Mechanically, it:
Prescribes the geographic areas of operations for specific authorities (Essential Energy, Cobar Water Board, Sydney Olympic Park Authority, and Water NSW in respect of the Fish River scheme) and lists particular lands, works and maps that define those areas (see ss 4-7). The maps are held by the Department or published on the Department’s website (ss 4(1), 5(1), 7(1) and s 71).
Limits the lawful scope of functions in those areas (for example, Cobar Water Board and Water NSW are confined to providing water supply services, s 8(1) and (4); Sydney Olympic Park Authority is limited to functions relating to its Water Reclamation and Management Scheme, s 8(2)-(3)).
Sets procedural preconditions for ministerial approvals of major works: water supply authorities must provide requested information and documentation and allow inspections; the Minister must be satisfied of inspections and competence before granting approval, with express power to revoke approvals for non-compliance (s 9). It also lists classes of works for which ministerial approval remains required (dams, declared dams under the Dams Safety Act 2015, water treatment works and sewage works) and thus carves out many routine works from that requirement (s 10).
Imposes duties on owners, occupiers and users in relation to supply, metering, measurement, access, meter testing and maintenance, contamination and waste, with specified maximum penalties (see ss 14-27, 15-16, 21-27).
Current sections
Direct links to the current provisions in Water Management (Water Supply Authorities) Regulation 2025.
The dictionary in Schedule 2 defines words used in this regulation.
Note—
The Act and the Interpretation Act 1987 contain definitions and other provisions that affect the interpretation and application of this regulation.
Part 2
Functions
Part 2 Functions
Part 2 Functions
Division 1
Area of operations—the Act, s 289(1)
Division 1 Area of operations—the Act, s 289(1)
Division 1 Area of operations—the Act, s 289(1)
4
Essential Energy
4 Essential Energy
4 Essential Energy
(1) Essential Energy’s area of operations is the area of land shown by distinctive marking on the map titled “Area of Operations of Broken Hill Water Board” held by the Department.
(2) The area of operations includes the following land—
(a) land in the local government area of the Broken Hill City Council,
(b) the Stephens Creek, Umberumberka Creek and Yancowinna Creek Special Areas,
(c) land in Menindee and Sunset Strip,
(d) the land over which the Menindee to Stephens Creek pipeline is located,
(e) the land on which the Broken Hill Pumping Station is located,
(f) the land from the Broken Hill Pumping Station to Broken Hill on which the Broken Hill pipeline is located.
5
Cobar Water Board
5 Cobar Water Board
5 Cobar Water Board
(1) Cobar Water Board’s area of operations is the area of land shown by distinctive marking on the map marked “Area of Operations of Cobar Water Board” held by the Department.
(2) The area of operations includes the following—
(a) the land on which the Cobar Storage Dam is located, as shown on DP 755660,
(b) the locality of Canbelego,
(c) the land over which the Nyngan to Cobar pipeline is located.
6
Sydney Olympic Park Authority
6 Sydney Olympic Park Authority
6 Sydney Olympic Park Authority
The Sydney Olympic Park Authority’s area of operations is the Sydney Olympic Park Development Area within the meaning of the Sydney Olympic Park Authority Act 2001.
7
Water NSW—Fish River water supply scheme
7 Water NSW—Fish River water supply scheme
7 Water NSW—Fish River water supply scheme
(1) Water NSW’s area of operations, in relation to the Fish River water supply scheme, is the area of land shown by distinctive marking on the map titled “Fish River Area of Operations” held by the Department.
(2) The area of operations includes the following land—
(a) land owned, occupied or used by Water NSW in relation to the Fish River water supply scheme in the following local government areas—
(i) Blue Mountains City Council,
(ii) Lithgow City Council,
(iii) Oberon Council,
(b) land on which the following works, and water management works incidental to or connected to the works, are located—
(i) the concrete dam on Fish River at Oberon,
(ii) Duckmaloi weir,
(iii) Rydal storage,
(c) land on which access roads and easements in relation to the works and water management works are located.
(3) In this section—
Fish River water supply scheme has the same meaning as in the Water NSW Act 2014.
Division 2
Exercise of functions
Division 2 Exercise of functions
Division 2 Exercise of functions
8
Limits on exercise of functions
8 Limits on exercise of functions
8 Limits on exercise of functions
(1) For the Act, section 289(2), the Cobar Water Board must not exercise any function within its area of operations other than the function of providing water supply services.
(2) The Sydney Olympic Park Authority must not exercise any function within its area of operations other than functions relating to the Water Reclamation and Management Scheme at Sydney Olympic Park, including—
(a) the collection and treatment of waste water, and
(b) the distribution of treated waste water.
(3) The Sydney Olympic Park Authority may exercise functions in relation to the distribution of treated waste water in the same way as a water supply authority may exercise functions in relation to the distribution of water.
(4) Water NSW must not exercise any function within its area of operations other than the function of providing water supply services.
9
Ministerial approval for water supply works
9 Ministerial approval for water supply works
9 Ministerial approval for water supply works
(1) For the Act, section 292(4), the Minister must not grant an approval for works to which an approval is required under the Act, section 292(1)(a), unless—
(a) the water supply authority has given the Minister—
(i) information the Minister has requested, and
(ii) the relevant documentation, and
(b) the Minister is satisfied that—
(i) the inspections of the proposed works, and of the site of the proposed works, that the Minister has required to be carried out for the purpose of obtaining the approval have been carried out, and
(ii) the water supply authority is competent to construct, maintain and operate the proposed works.
(2) The Minister may revoke an approval if satisfied the water supply authority has failed to do the following with respect to the construction, maintenance or operation of the works to which the approval relates—
(a) to comply with a requirement to give information or documentation,
(b) to comply with a direction given by the Minister,
(c) to accept supervision that the Minister has required.
(3) In this section—
relevant documentation means the following—
(a) the plans and specifications of the proposed works,
(b) all documents and data relating to the proposed works held by the water supply authority,
(c) other documents that are necessary to satisfy the Minister of matters referred to in subsection (1)(b).
10
Ministerial approval not required for certain works
10 Ministerial approval not required for certain works
10 Ministerial approval not required for certain works
For the Act, section 400(2), a water supply authority is exempt from the requirement for the Minister’s approval under the Act, section 292(1)(a) in relation to the construction, maintenance and operation of water management works and other associated works, except for the following works—
(a) dams for the impounding or diversion of water for public use, and associated works,
For the Act, section 322(a), a water supply authority must undertake strategic planning for the exercise of the water supply authority’s functions that, in the opinion of the Secretary or person nominated by the Secretary, is effective and evidence-based.
12
Consent of water supply authorities
12 Consent of water supply authorities
12 Consent of water supply authorities
(1) For this regulation, the consent of a water supply authority must be given by written notice.
(2) The consent may be—
(a) given unconditionally or subject to conditions, and
(b) varied or revoked.
Part 3
Water supply
Part 3 Water supply
Part 3 Water supply
13
Application
13 Application
13 Application
This part applies to, and in relation to, water supplied by a water supply authority.
14
Owner must not share water supply service without consent
14 Owner must not share water supply service without consent
14 Owner must not share water supply service without consent
(1) An owner of land must not, without the consent of a water supply authority, operate or use a water supply service that extends over, or supplies water to, 2 or more separately owned lots.
A person must not waste, or cause or allow anything to be done to waste, water supplied by a water supply authority.
Maximum penalty—20 penalty units.
16
Persons must not contaminate water
16 Persons must not contaminate water
16 Persons must not contaminate water
A person must not cause or allow anything to be done to contaminate water in a water supply authority’s water supply system.
Maximum penalty—20 penalty units.
17
Persons must take water using approved stop taps
17 Persons must take water using approved stop taps
17 Persons must take water using approved stop taps
A person must not, without the consent of a water supply authority, take water from a water main other than by a water supply service pipe connected to the water main with a stop tap approved by the water supply authority.
Maximum penalty—20 penalty units.
18
Supply of plans to owners
18 Supply of plans to owners
18 Supply of plans to owners
On application by an owner or an owner’s agent, a water supply authority must issue a plan showing the point of connection of land to the water supply authority’s sewerage system.
Division 3
Measurement of water supply—the Act, s 301C
Division 3 Measurement of water supply—the Act, s 301C
Division 3 Measurement of water supply—the Act, s 301C
19
Measurement of water supply
19 Measurement of water supply
19 Measurement of water supply
(1) A water supply authority must measure the supply of water from a water main to land by—
(a) a meter provided by the water supply authority, or
(b) another method approved by the water supply authority.
(2) In the absence of evidence to the contrary, the quantity of water supplied from a water supply system is taken to be the quantity measured and recorded by the meter.
20
Information about water supply
20 Information about water supply
20 Information about water supply
(1) A water supply authority may direct an owner or occupier of land to provide information necessary to enable the water supply authority to assess the amount of water supplied to the land.
(2) A person must comply with a direction given under this section.
Maximum penalty—10 penalty units.
21
Property in meters and plumbing fittings
21 Property in meters and plumbing fittings
21 Property in meters and plumbing fittings
A meter or plumbing fitting provided by a water supply authority, and connected to or forming part of a water supply service pipe, remains the property of the water supply authority.
22
Installation of meters and hire fees
22 Installation of meters and hire fees
22 Installation of meters and hire fees
(1) A water supply authority may, for an owner or occupier of land, install the following works—
(a) a meter for measuring the quantity of water supplied to the land,
(b) the pipes and apparatus for the conveyance, reception and storage of the water.
(2) A water supply authority may charge an owner or occupier of land a hire fee for any of the works installed.
(3) A water supply authority may require an owner or occupier of land requiring a supply of water—
(a) to install the appropriate meters, pipes or apparatus, and
(b) to maintain meters, pipes and apparatus in good working order.
(4) A meter installed for measuring the quantity of water supplied to land must be installed on the water supply service pipe for the land, at a point that, in the opinion of the water supply authority, is as near as practical to the boundary of the land.
23
Access to meters
23 Access to meters
23 Access to meters
(1) A water supply authority may direct an owner or occupier of land—
(a) to install a meter in a specified location, or
(b) to take other action the authority considers necessary to enable a meter to be conveniently read or examined.
(2) The owner or occupier of land must comply with the direction.
Maximum penalty—10 penalty units.
24
Care of meters
24 Care of meters
24 Care of meters
(1) An occupier of land, or an owner of unoccupied land, must protect meters and meter fittings that are connected to, or form part of, a water supply service pipe for the land from damage.
Maximum penalty—10 penalty units.
(2) An occupier of land, or owner of unoccupied land, is liable to a water supply authority for the cost of repairing damage caused to a meter because of a failure to comply with subsection (1).
25
Testing of meters
25 Testing of meters
25 Testing of meters
(1) In objection to a meter reading, an owner or occupier of land for which a meter has been installed may apply to the water supply authority to test the meter.
(2) An application to test a meter must be in a form approved by the water supply authority.
(3) If the meter registers less than 3% above the quantity of water passed through the meter, the person who required the test must pay the fee determined by the water supply authority for carrying out the test.
(4) If the meter registers 3% or more above the quantity of water passed through the meter—
(a) an adjustment proportionate to the percentage of error must be made in the reading objected to and in further readings before the meter is removed, and
(b) the water supply authority must bear the expenses of the test.
26
Adjustment of charges for faulty meters
26 Adjustment of charges for faulty meters
26 Adjustment of charges for faulty meters
(1) A water supply authority may adjust the charge for water supplied during the period to which a meter reading relates on the basis of a daily consumption equal to the average daily consumption during a corresponding previous period if—
(a) the meter is registering inaccurately, or
(b) the meter has stopped registering.
(2) A water supply authority may assess the quantity of water used or may adjust the charge on another basis, as agreed by the authority and the owner or occupier of the land, if—
(a) there is no reading for a corresponding previous period, or
(b) the water supply authority is of the opinion that an adjustment on the basis of the period would not be reasonable.
27
Discontinuance of use of meters
27 Discontinuance of use of meters
27 Discontinuance of use of meters
An occupier of land, or an owner of unoccupied land, must give a water supply authority at least 14 days’ written notice of an intention to discontinue the use of a meter provided by the authority for the land.
Maximum penalty—10 penalty units.
Division 4
Firefighting services and fire hydrants—the Act, s 301E
Division 4 Firefighting services and fire hydrants—the Act, s 301E
Division 4 Firefighting services and fire hydrants—the Act, s 301E
28
Persons must install firefighting services compliant with Plumbing Code of Australia
28 Persons must install firefighting services compliant with Plumbing Code of Australia
28 Persons must install firefighting services compliant with Plumbing Code of Australia
A person must not install or maintain a firefighting water supply service that does not comply with the Plumbing Code of Australia.
Maximum penalty—20 penalty units.
29
Persons must comply with direction about installation of firefighting services
29 Persons must comply with direction about installation of firefighting services
29 Persons must comply with direction about installation of firefighting services
(1) A water supply authority may direct a person to comply with the Plumbing Code of Australia in relation to a firefighting water supply service.
(2) A person must comply with a direction given under this section.
Maximum penalty—20 penalty units
30
Persons must use firefighting services for approved purpose only
30 Persons must use firefighting services for approved purpose only
30 Persons must use firefighting services for approved purpose only
A person must not use a firefighting water supply service other than for—
(a) the purpose of controlling or extinguishing a fire, or
(b) another purpose approved by a water supply authority.
Maximum penalty—20 penalty units.
31
Use of fire hydrants by authorised persons
31 Use of fire hydrants by authorised persons
31 Use of fire hydrants by authorised persons
A person authorised by a water supply authority may take water from a fire hydrant, without charge, for the purpose of controlling or extinguishing fires.
32
Installation of fire hydrants
32 Installation of fire hydrants
32 Installation of fire hydrants
(1) A water supply authority must, subject to subsection (2), install fire hydrants in the water supply authority’s water mains at the distances and places considered necessary for the ready supply of water to control and extinguish fires.
(2) A water supply authority may provide other means for the ready supply of water to control and extinguish fires if—
(a) the water supply authority’s water main is less than 100mm in diameter, or
(b) the water supply system is not sufficient for the operation of fire hydrants.
(3) A water supply authority may, at the request and expense of the owner or occupier of a building, install a fire hydrant for use for controlling or extinguishing fires in or near the building.
33
Maintenance of fire hydrants
33 Maintenance of fire hydrants
33 Maintenance of fire hydrants
A water supply authority must ensure all fire hydrants installed by the authority are maintained in working order.
34
Removal of fire hydrants
34 Removal of fire hydrants
34 Removal of fire hydrants
A water supply authority may remove a fire hydrant installed by the authority if satisfied on reasonable grounds that the hydrant is no longer needed.
35
Supply of water to fire hydrants
35 Supply of water to fire hydrants
35 Supply of water to fire hydrants
(1) A water supply authority must keep charged with water a water main or pipe supplying water to a fire hydrant installed by the authority.
(2) Subsection (1) does not apply if—
(a) the water supply authority is prevented from keeping the water main or pipe charged with water because of a drought or other emergency, or
(b) necessary repairs to the water main, pipe or fire hydrant are being carried out.
(3) A water supply authority is not required to comply with subsection (1) in relation to a pipe supplying water to a fire hydrant if—
(a) the pipe is a water transfer pipe that is not in continuous operation, and
(b) the water supply authority has, by written notice, informed the relevant fire authority that the fire hydrant may not be operable because the pipe supplying water to the fire hydrant is not in continuous operation.
(4) In this section—
relevant fire authority means—
(a) for a location in a fire district constituted under the Fire and Rescue NSW Act 1989—the Commissioner of Fire and Rescue NSW, or
(b) for a location in a rural fire district constituted under the Rural Fires Act 1997—the Commissioner of the NSW Rural Fire Service.
Division 5
Water restrictions—the Act, s 322
Division 5 Water restrictions—the Act, s 322
Division 5 Water restrictions—the Act, s 322
36
Restrictions on use of water during periods of shortage
36 Restrictions on use of water during periods of shortage
36 Restrictions on use of water during periods of shortage
(1) A water supply authority may, by publishing a notice in the Gazette, regulate or restrict the use of water in the area of operations of the authority if the authority considers it necessary in order to conserve the supply of water in drought conditions or in another emergency.
(2) The notice may specify measures or requirements to regulate or restrict the use of water, including by regulating or restricting the following—
(a) the purposes for which water may be used,
(b) the times when water may be used,
(c) the quantities of water that may be used,
(d) the methods by which water may be used.
(3) The notice must specify the following—
(a) the period during which the notice has effect,
(b) the area of operations or the part of the area of operations to which the notice applies.
(4) The notice has effect despite the provisions of a contract relating to the supply of water by the water supply authority.
(5) The water supply authority must publish the notice in a way the water supply authority is satisfied will bring the notice to the attention of persons in the area of operations of the authority.
(6) A person must comply with the notice.
Maximum penalty—20 penalty units.
(7) Nothing in this section authorises the use of water in contravention of a restriction or requirement imposed under the Essential Services Act 1988.
37
Restrictions on use of water for non-compliance
37 Restrictions on use of water for non-compliance
37 Restrictions on use of water for non-compliance
(1) A water supply authority may cut off or restrict the supply of water to land if the landholder fails to do the following—
(a) pay a service charge or other charge by the due date,
(b) do anything that, under the Act or this regulation, is required to be done to prevent waste, misuse, undue consumption, backflow or contamination of the water supplied by the authority,
(c) comply with a notice given under section 36,
(d) comply with a condition of the supply of water,
(e) comply with a requirement relating to the installation, repair or alteration of a meter used to measure the supply of water,
(f) comply with a requirement of the Plumbing and Drainage Act 2011 or the regulations made under that Act relating to the installation, repair or alteration of water or sewerage connections, plumbing fittings or appliances connected, or intended to be connected, directly or indirectly to a water main or sewer main.
(2) A water supply authority must notify a landholder who the water restrictions are imposed on under this section.
(3) However, failure to notify the landholder under subsection (2) does not affect the validity of anything done by the authority under this section.
38
Restrictions on use of water for repairs
38 Restrictions on use of water for repairs
38 Restrictions on use of water for repairs
(1) A water supply authority may impose water use restrictions to land if the authority considers it necessary—
(a) to repair or alter a water or sewerage connection, plumbing fitting or appliance connected, or intended to be connected, directly or indirectly to a water main or sewer main, or
(b) to repair or clean a water main or sewer main, or
(c) because of a drought, accident or other emergency.
(2) A water supply authority must notify a landholder who the water restrictions are imposed on under this section.
(3) However, failure to notify the landholder under subsection (2) does not affect the validity of anything done by the authority under this section.
Division 6
Development contributions to the construction of works
Division 6 Development contributions to the construction of works
Division 6 Development contributions to the construction of works
39
Information for certificate of compliance applications
39 Information for certificate of compliance applications
39 Information for certificate of compliance applications
(1) For the Act, section 305(2), an application for a certificate of compliance for development must be accompanied by—
(a) information about whether the development is the subject of a development consent or complying development certificate, and
(b) a copy of the development consent or complying development certificate, if any, relating to the development.
For the Act, section 306(1), the following kinds of development are prescribed—
(a) the erection, enlargement or extension of a building or the placing or relocating of a building on land,
(b) the subdivision of land,
(c) the change of use of land or of a building on land.
Part 4
Drainage
Part 4 Drainage
Part 4 Drainage
41
Definition
41 Definition
41 Definition
In this part—
drainage area notice—see section 42.
42
Drainage area notice
42 Drainage area notice
42 Drainage area notice
(1) For the Act, section 301D, a water supply authority must ensure a map of the water supply authority’s drainage area is available for inspection, free of charge, at a reasonable time.
(2) A water supply authority must, by written notice (a drainage area notice) given to each owner of land in the water supply authority’s drainage area, notify each owner that the drainage area has been declared.
(3) The drainage area notice must contain the following information—
(a) the place at which a map of the drainage area is available for inspection, including in electronic form if available,
(b) the period within which drainage service charges will be levied on the owner’s land,
(c) the method for objecting to the inclusion of the owner’s land in the drainage area,
(d) the way in which the objection will be dealt with.
43
Objections to inclusion of land in drainage area
43 Objections to inclusion of land in drainage area
43 Objections to inclusion of land in drainage area
(1) For the Act, section 301D, the owner of land in a drainage area may object to the inclusion of the owner’s land in a drainage area on the ground that surface or run-off water is not capable of draining from the owner’s land into the drainage area.
(2) The objection must be—
(a) in the form approved by the water supply authority, and
(b) given to the water supply authority not later than 14 days after the drainage area notice is given to the owner.
(3) On receiving the objection, the water supply authority must—
(a) appoint an individual as an adjudicator to assess the objection, and
(b) refer the objection to the adjudicator.
(4) The water supply authority must, after receiving the adjudicator’s decision on the objection, give written notice of the decision to the objector.
(5) An objector is not entitled to appear, or be represented, before the adjudicator unless the adjudicator approves the appearance or representation.
Part 5
Essential Energy—water supply
Part 5 Essential Energy—water supply
Part 5 Essential Energy—water supply
44
Application
44 Application
44 Application
This part applies to Essential Energy’s water supply, sewerage and drainage systems.
45
Owners must not install water supply services without plumbing permits
45 Owners must not install water supply services without plumbing permits
45 Owners must not install water supply services without plumbing permits
(1) For the Act, sections 318B and 322, an owner of land to which a water main is connected or available for connection must ensure the following are done by the holder of a plumbing permit—
(a) the installation of a water supply service, and
(b) the connection of the water supply service to Essential Energy’s system.
Maximum penalty—20 penalty units.
(2) This section does not apply to plumbing and drainage work.
Note—
Plumbing and drainage work must comply with the Plumbing Code of Australia and certain other standards and requirements—see the Plumbing and Drainage Act 2011, section 7.
46
Owners must maintain water supply services
46 Owners must maintain water supply services
46 Owners must maintain water supply services
(1) For the Act, sections 301B and 318B, an owner of land to which a water supply service is installed and connected to Essential Energy’s water supply system must ensure the water supply service—
(a) complies with the Plumbing Code of Australia, and
(b) is kept in good order and condition and free from blockages or leakages.
Maximum penalty—20 penalty units.
(2) This section does not apply to plumbing and drainage work.
47
Persons must not use water to dilute substances requiring discharge approvals
47 Persons must not use water to dilute substances requiring discharge approvals
47 Persons must not use water to dilute substances requiring discharge approvals
For the Act, sections 300A, and 301B, a person must not cause or allow water supplied by Essential Energy to be used to dilute a substance if the discharge of the substance into a sewerage system requires a discharge approval.
Maximum penalty—20 penalty units.
48
Owners must not install sewerage services without plumbing permits
48 Owners must not install sewerage services without plumbing permits
48 Owners must not install sewerage services without plumbing permits
(1) An owner of land to which a sewer main is connected or available for connection must ensure the following is done by a holder of a plumbing permit—
(a) the installation of a sewerage service,
(b) the connection of the sewerage service to the sewer main.
Maximum penalty—20 penalty units.
(2) This section does not apply to plumbing and drainage work.
Note—
Plumbing and drainage work must comply with the Plumbing Code of Australia and certain other standards and requirements—see the Plumbing and Drainage Act 2011, section 7.
49
Owners must maintain sewerage services
49 Owners must maintain sewerage services
49 Owners must maintain sewerage services
(1) An owner of land to which a sewerage service is installed and connected to the sewer main must ensure the sewerage service—
(a) complies with the Plumbing Code of Australia, and
(b) is kept in good order and condition and free from blockages or leakages.
Maximum penalty— 20 penalty units.
(2) This section does not apply to plumbing and drainage work.
50
Persons must not share sewerage services without consent
50 Persons must not share sewerage services without consent
50 Persons must not share sewerage services without consent
(1) A person must not, without the consent of Essential Energy, operate or use a sewerage service that extends over, or receives sewage from, 2 or more separately owned lots.
(3) A person must not, without the consent of Essential Energy, install, maintain or use a sewerage service for land beyond the boundary of the owner’s land, other than to connect the service to the authority’s sewer main.
Maximum penalty—20 penalty units.
(4) This section does not apply to plumbing and drainage work.
Note—
Plumbing and drainage work must comply with the Plumbing Code of Australia and certain other standards and requirements—see the Plumbing and Drainage Act 2011, section 7.
51
Persons must not discharge into sewerage systems without discharge approvals
51 Persons must not discharge into sewerage systems without discharge approvals
51 Persons must not discharge into sewerage systems without discharge approvals
(1) For the Act, section 300A, a person must not cause or allow anything, including stormwater, to be discharged, whether directly or indirectly, into Essential Energy’s sewerage system unless the person holds a discharge approval for the discharge.
Maximum penalty—20 penalty units.
(2) Subsection (1) does not apply to the discharge into Essential Energy’s sewerage system of the following substances—
(a) kitchen, laundry, bathroom and toilet waste discharged from residential premises,
(b) backwash from swimming pools located on residential premises,
(c) bathroom and toilet waste from commercial and industrial premises,
(d) kitchen waste from individual caravan sites in a caravan park,
(e) laundry waste from common caravan park facilities,
(f) a substance that is exempt from the requirements of subsection (1) by Essential Energy’s approved discharge policy.
(3) Subsection (2) does not authorise the discharge into Essential Energy’s sewerage system of the contents of a human waste storage facility within the meaning of the Local Government Act 1993.
52
Application of division
52 Application of division
52 Application of division
This division applies to plumbing work carried out in the area of operations of Essential Energy, other than—
(a) plumbing and drainage work, and
(b) work comprising or affecting a drainage service pipe or the pipe’s connection with Essential Energy’s drainage system.
53
Persons must not do plumbing work without plumbing permit
53 Persons must not do plumbing work without plumbing permit
53 Persons must not do plumbing work without plumbing permit
(1) A person must not carry out plumbing work unless the person holds a plumbing permit authorising the carrying out of the work.
Maximum penalty—20 penalty units.
(2) Subsection (1) does not apply to a person if—
(a) the work is done in an emergency—
(i) to prevent the waste of water, or
(ii) to restore a water supply shut off to prevent the waste of water, or
(iii) to free a choked pipe, or
(iv) to prevent damage to property, and
(b) the person applies for a plumbing permit for the work no later than 2 business days after the work is done.
(3) This section does not apply to, or in relation to, plumbing work carried out by an employee of Essential Energy.
54
Plumbing works must comply with Plumbing Code of Australia
54 Plumbing works must comply with Plumbing Code of Australia
54 Plumbing works must comply with Plumbing Code of Australia
A person must do plumbing work in accordance with the Plumbing Code of Australia.
Maximum penalty—20 penalty units.
55
Plumbing works must use authorised plumbing fittings
55 Plumbing works must use authorised plumbing fittings
55 Plumbing works must use authorised plumbing fittings
(1) A person must not use a plumbing fitting for plumbing work unless the fitting is a fitting authorised by Essential Energy.
Maximum penalty—20 penalty units.
(2) Essential Energy may authorise a plumbing fitting.
(3) Before authorising a plumbing fitting, Essential Energy may require one or more of the following—
(a) a fitting of the same kind to be provided for examination and testing,
(b) a satisfactory result of tests of a fitting of the same kind carried out by a person or body approved by Essential Energy,
(c) a fitting of the same kind to be manufactured under a system of quality assurance approved by the authority.
(4) Essential Energy must not authorise a plumbing fitting unless Essential Energy is satisfied that the plumbing fitting complies with MP52—2005, Manual of authorization procedures for plumbing and drainage products, published by Standards Australia on 5 January 2005.
56
Statement of compliance required for completed plumbing work
56 Statement of compliance required for completed plumbing work
56 Statement of compliance required for completed plumbing work
(1) A person who carries out plumbing work must, not later than 48 hours after completing the work, give—
(a) Essential Energy a statement (a statement of compliance) completed and signed by the person, and
(b) a copy of the statement to the owner of the land—
(i) on which the work was done, or
(ii) to which the work was connected.
Maximum penalty—20 penalty units.
(2) A statement of compliance must—
(a) be in a form approved by Essential Energy, and
(b) state that the plumbing work has been completed in accordance with the Plumbing Code of Australia.
Note—
The Crimes Act 1900, Part 5A contains offences relating to the making of false or misleading applications or providing false or misleading information or documents. The offences have a maximum penalty of imprisonment for 2 years or a fine of $22,000, or both.
(3) This section does not apply to, or in relation to, plumbing work done by an employee of Essential Energy.
57
Rectification of defective plumbing work
57 Rectification of defective plumbing work
57 Rectification of defective plumbing work
(1) Essential Energy may, by written notice served on a person who is doing plumbing work, direct the person to do one or more of the following—
(a) repair, in the way specified in the notice, work done by the person,
(b) repair or complete, in the way specified in the notice, work done otherwise than in accordance with the Plumbing Code of Australia,
(c) repair or complete work done otherwise than in accordance with the conditions imposed on a plumbing permit for the work,
(d) repair or replace, in the way specified in the notice, a defective plumbing fitting,
(e) remove a plumbing fitting that is not an authorised plumbing fitting and replace the plumbing fitting with an authorised plumbing fitting.
(2) A direction must be given no later than 2 years after the work to which the direction relates has been completed.
(3) A person must comply with a direction given to the person under this section.
Maximum penalty—20 penalty units.
(4) If a direction is given to a person before a statement of compliance is given for the work, the person must not continue the work until the direction has been complied with.
Maximum penalty—20 penalty units.
58
Notification of damage during plumbing work
58 Notification of damage during plumbing work
58 Notification of damage during plumbing work
A person who, in the course of carrying out plumbing work, damages a work or other property of Essential Energy must immediately notify Essential Energy of the damage.
Maximum penalty—20 penalty units.
pt.5-div.5-sdiv.1
Preliminary
pt.5-div.5-sdiv.1 Preliminary
Subdivision 1 Preliminary
59
Definitions
59 Definitions
59 Definitions
In this division—
authorisation means a discharge approval or a plumbing permit.
grant, of an authorisation, includes a renewal or restoration of an authorisation.
60
Discharge policies
60 Discharge policies
60 Discharge policies
(1) For the Act, section 300A(2)(a), Essential Energy’s discharge policy must be approved by the Minister and made publicly available.
(2) The Minister must—
(a) approve the policy in the form in which the policy has been submitted for approval, or
(b) approve the policy with specified modifications, or
(c) refuse to approve the policy.
(3) The discharge policy must include all of the following—
(a) the classification of different categories of substances,
(b) categories of exempt substances for which no discharge approval is required,
(c) categories of prohibited substances for which no discharge approval is to be granted,
(d) the procedures to be followed by the authority in dealing with an application for a discharge approval, including the matters to be taken into consideration when dealing with an application,
(e) the conditions to be met in relation to discharge approvals, including conditions as to the concentration limits of substances to be discharged,
(f) the charging methods for discharge approvals,
(g) other matters as the Minister may determine.
pt.5-div.5-sdiv.2
Applications
pt.5-div.5-sdiv.2 Applications
Subdivision 2 Applications
61
Application for authorisations
61 Application for authorisations
61 Application for authorisations
(1) A person may apply to Essential Energy for an authorisation.
(2) An application must—
(a) be in the form approved by Essential Energy, and
(b) for an application for a plumbing permit—
(i) be made no later than 2 business days before the day on which the work to which the application relates is proposed to be done, or
(ii) be made no later than 2 business days after the day on which the work began for an emergency in accordance with section 53(2)(a),
(c) include or be accompanied by information or evidence reasonably required by Essential Energy to assess the application.
Note—
The Act, section 344 makes it an offence to make a false or misleading statement in an application made under the regulations.
(3) Without limiting subsection (2)(c), an application for a discharge approval must be accompanied by the following in relation to the discharge—
(a) plans and specifications of plumbing work required to be carried out,
(b) plans and specifications of apparatus required to be used,
(c) details of the nature and quantity of the discharge,
(d) details of the frequency or rate at which the discharge is intended to be discharged,
(e) the written consent of the owner of land affected by the discharge.
(4) If Essential Energy considers it necessary to do so, the authority may require further documents or information to be provided by the applicant.
(5) If a requirement made under this section is not complied with, Essential Energy may refuse to consider the application while the non-compliance continues.
(6) For the Act, section 310(3), an applicant must pay the fee determined by Essential Energy for the issue of an authorisation.
62
Grant or refusal of authorisations
62 Grant or refusal of authorisations
62 Grant or refusal of authorisations
(1) Essential Energy may grant or refuse an application for an authorisation.
(2) Without limiting subsection (1), Essential Energy may refuse an application if the application does not comply with a requirement imposed by or under this division.
(3) Essential Energy must give the applicant written notice of the decision to grant or refuse the application.
(4) A plumbing permit must be consistent with the Plumbing Code of Australia.
63
Term of authorisations
63 Term of authorisations
63 Term of authorisations
(1) An authorisation remains in force for the following period, unless sooner cancelled—
(a) the period specified in the authorisation, or
(b) if no period is specified in the authorisation—for a period of 5 years.
(2) An authorisation has no effect during a period in which the authorisation is suspended.
pt.5-div.5-sdiv.3
Conditions
pt.5-div.5-sdiv.3 Conditions
Subdivision 3 Conditions
64
Conditions of authorisations
64 Conditions of authorisations
64 Conditions of authorisations
(1) An authorisation is subject to the following conditions—
(a) conditions prescribed by this regulation,
(b) conditions imposed by Essential Energy.
(2) Essential Energy may impose conditions on an authorisation—
(a) at the time of granting the authorisation, or
(b) at another time by variation of the authorisation.
(3) Without limiting subsection (1), the conditions of a discharge approval may relate to one or more of the following—
(a) the volume of substances discharged that must be measured or determined by a meter or other device specified by Essential Energy,
(b) requirements for the following—
(i) the maximum aggregate daily quantity of substances discharged,
(ii) the characteristics of the substances permitted to be discharged,
(iii) the maximum permissible rate of discharge,
(iv) the times during which the discharge is permitted,
(v) the size and capacity of the drain for conveying substances into Essential Energy’s sewerage system,
(c) specified measures to ensure the following requirements are complied with—
(i) that the aggregate daily quantity of substances discharged does not exceed a specified quantity,
(ii) that the rate of discharge of substances does not exceed a specified rate,
(iii) that the size and capacity of the drain for conveying substances into Essential Energy’s sewerage system are in accordance with specified requirements,
(iv) that substances are discharged only during specified times,
(v) that the volume of substances discharged is measured or determined by a specified meter or other device,
(vi) that specified modifications to works from which the substances arise, or to works for treating the substances, are carried out.
65
Variation of conditions of authorisation
65 Variation of conditions of authorisation
65 Variation of conditions of authorisation
(1) Essential Energy may, at any time, by written notice to the holder of an authorisation, vary the conditions of the authorisation.
(2) Essential Energy must not vary a condition of the authorisation—
(a) that is imposed by this regulation, or
(b) in a way that is inconsistent with a condition imposed by this regulation.
(3) In this section, a reference to a variation of a condition includes—
(a) the imposition of a new condition, and
(b) the substitution, removal or amendment of a condition.
66
Offence of contravening condition
66 Offence of contravening condition
66 Offence of contravening condition
The holder of an authorisation, including a former holder of an authorisation, must not contravene a condition of an authorisation.
Maximum penalty—20 penalty units.
pt.5-div.5-sdiv.4
Suspension or cancellation
pt.5-div.5-sdiv.4 Suspension or cancellation
Subdivision 4 Suspension or cancellation
67
Suspension or cancellation of authorisation
67 Suspension or cancellation of authorisation
67 Suspension or cancellation of authorisation
(1) Essential Energy may, by written notice served on the holder of an authorisation, suspend or cancel the authorisation if satisfied of one or more of the following—
(a) the holder of the authorisation—
(i) has failed to comply with a direction or requirement under the Act or this regulation, or
(ii) has contravened the Act or this regulation, whether or not the holder is prosecuted or convicted for the contravention, or
(iii) has contravened a law of this or another Australian jurisdiction, whether the contravention is an offence or the holder has been prosecuted or convicted for the contravention, in relation to the following—
(A) the discharge of a substance into a sewerage system,
(B) an authorisation or an equivalent authorisation,
(C) fraud or dishonesty, including providing false or misleading information,
(b) the holder of the authorisation has applied in the approved form by Essential Energy for the authorisation to be suspended or cancelled,
(c) the authorisation was granted in error,
(d) for a plumbing permit—the owner of the land on which the work authorised by the plumbing permit relates to has applied for the permit to be suspended or cancelled.
(2) The notice must specify the following—
(a) the date or time from which the suspension or cancellation takes effect,
(b) for a suspension—the period of the suspension,
(c) the grounds for the suspension or cancellation.
(3) Essential Energy may suspend or cancel the authorisation unconditionally or subject to conditions.
(4) The conditions may include, but are not limited to, conditions to which the approval was subject immediately before the approval was suspended or cancelled.
(5) Essential Energy may, by written notice given to the former holder of the authorisation—
(a) impose new conditions of the suspension or cancellation, or
(b) vary or revoke existing conditions of the suspension or cancellation.
68
Offence of contravening conditions of suspension or cancellation
68 Offence of contravening conditions of suspension or cancellation
68 Offence of contravening conditions of suspension or cancellation
The holder of an authorisation, including a former holder of an authorisation, must not contravene a condition of a suspension or cancellation of an authorisation.
Maximum penalty—20 penalty units.
69
Essential Energy may grant exemptions
69 Essential Energy may grant exemptions
69 Essential Energy may grant exemptions
(1) Essential Energy may exempt a person, or a class of persons, from one or more of the following—
(a) the requirement to hold a plumbing permit,
(b) the requirement to complete a statement of compliance for plumbing work,
(c) the requirement to use only authorised plumbing fittings for plumbing work.
(2) An exemption may be granted unconditionally or subject to conditions.
(3) Essential Energy may vary or revoke an exemption.
(4) A person who has been exempt from a requirement under this section is not guilty of an offence in relation to the requirement if the person was not aware the exemption no longer applied because of a variation or revocation of the exemption.
(5) A person is taken to be aware that an exemption has been varied or revoked if written notice of the variation or revocation is served on the person.
Part 6
Essential Energy—special areas—the Act, s 304A
Part 6 Essential Energy—special areas—the Act, s 304A
Part 6 Essential Energy—special areas—the Act, s 304A
Stephens Creek Special Area means the area declared under the 1938 Act to be the Stephens Creek Special Area.
Umberumberka Creek Special Area means the area declared under the 1938 Act to be the Umberumberka Creek Special Area.
Yancowinna Creek Special Area means the area declared under the 1938 Act to be the Yancowinna Creek Special Area.
71
Application of part
71 Application of part
71 Application of part
This part applies only to the following special areas, as shown on the map approved by the Minister and published on the Department’s website (the specified special areas)—
(a) the Stephens Creek Special Area,
(b) the Umberumberka Creek Special Area,
(c) the Yancowinna Creek Special Area.
72
Livestock farming
72 Livestock farming
72 Livestock farming
(1) A person must not, on land in a specified special area—
(a) erect, maintain or use a building or structure in connection with the raising of cattle, sheep, pigs or poultry, or
(b) engage in intensive agricultural activity.
Example—
an animal feedlot
Maximum penalty—20 penalty units.
(2) This section does not apply to anything done in accordance with—
(a) the consent of Essential Energy, or
(b) a development consent.
73
Sewage disposal
73 Sewage disposal
73 Sewage disposal
A person must not, without the consent of Essential Energy, install, maintain or use the following on land in a specified special area—
(a) a sewage collection system,
(b) a sewage treatment system,
(c) a sewage disposal system.
Maximum penalty—20 penalty units.
74
Notification of waterborne infectious diseases
74 Notification of waterborne infectious diseases
74 Notification of waterborne infectious diseases
An owner or occupier of land in a specified special area must notify Essential Energy within 24 hours of becoming aware of one or more of the following—
(a) a person or animal in the specified special area is carrying or infected with a waterborne infectious disease,
(b) property in the specified special area is affected by a waterborne infectious disease.
Maximum penalty—20 penalty units.
75
Slaughtering
75 Slaughtering
75 Slaughtering
(1) A person must not slaughter an animal in a way that pollutes, or causes a reasonable risk of polluting, the water supply in a specified special area.
Maximum penalty—20 penalty units.
(2) A person who slaughters an animal in a specified special area must, as soon as practicable after the slaughter—
(a) collect all blood, offal and refuse products, and
(b) deposit the products in a receptacle made of metal or another non-absorbent material, and
(c) remove the products from the specified special area, and
(d) dispose of the products in a way that avoids pollution of the water supply in the specified special area.
Maximum penalty—20 penalty units.
(3) A person who slaughters an animal in a specified special area must, as soon as practicable after the slaughter, thoroughly wash and clean the premises where the slaughter took place.
Maximum penalty—20 penalty units.
76
Stock control
76 Stock control
76 Stock control
The owner or person in charge of stock must ensure the stock does not enter public land in a specified special area.
Maximum penalty—20 penalty units.
77
Definition
77 Definition
77 Definition
In this division—
restricted area means the following areas, as shown on the maps approved by the Minister published on the Department’s website—
(a) Stephens Creek Reservoir, identified on the map as “Fenced area” and the area of land surrounding the reservoir, identified on the map as “Part 2—Special area”,
(b) Imperial Lake, and the area of land surrounding the lake identified on the map as “Restricted Portion” and “Fenced Area”,
(c) Umberumberka Reservoir, and the area of land surrounding the reservoir on the map as “Restricted Portion”.
78
Entry
78 Entry
78 Entry
A person must not, without the consent of Essential Energy, enter or remain in a restricted area.
Maximum penalty—10 penalty units.
79
Fishing
79 Fishing
79 Fishing
A person must not, without the consent of Essential Energy, fish in waters in a restricted area.
Maximum penalty—10 penalty units.
80
Prohibited conduct
80 Prohibited conduct
80 Prohibited conduct
A person must not, without the consent of Essential Energy, do the following in or in relation to a restricted area—
(a) destroy, capture, injure or annoy an animal,
(b) interfere with an animal, or interfere with the habitat of an animal,
(c) bury a human or animal body,
(d) swim or wash in waters,
(e) cause an animal, animal matter, a plant or plant matter to enter or remain in waters,
(f) drive, row, sail or paddle a boat or other waterborne craft on waters,
(g) remove or damage a plant, shrub or tree,
(h) drive or ride a vehicle, or ride or lead an animal,
(i) possess a firearm, imitation firearm or prohibited weapon, within the meaning of the Firearms Act 1996 or the Weapons Prohibition Act 1998, unless the person is a police officer on duty,
(j) land an aircraft, including an ultra-light aircraft, hang-glider or balloon,
(k) sell or offer for sale goods on or by a public road.
Maximum penalty—10 penalty units.
81
Gates must not be opened
81 Gates must not be opened
81 Gates must not be opened
A person must not, without the consent of Essential Energy—
(a) remove a thing that bars entry to public land in a restricted area, or
(b) open a gate to public land in a restricted area.
Maximum penalty—10 penalty units.
82
Camping and picnicking
82 Camping and picnicking
82 Camping and picnicking
(1) Essential Energy may—
(a) reserve a part of public land in a restricted area for camping or picnicking by displaying signs on or near the part, and
(b) impose conditions, including conditions requiring the payment of fees, relating to the part reserved for camping or picnicking.
(2) A person must not camp or picnic on public land in a restricted area other than in a place reserved for camping or picnicking.
Maximum penalty—10 penalty units.
(3) In this section—
camp means reside temporarily, whether in a tent, caravan, cabin or other structure.
83
Fires
83 Fires
83 Fires
A person must not, in a restricted area—
(a) light a fire other than in a fireplace approved by Essential Energy, or
(b) do anything likely to cause fire to spread beyond a fireplace.
Maximum penalty—10 penalty units.
84
Definition
84 Definition
84 Definition
In this division—
rural area means the part of a specified special area located—
(a) outside of the City of Broken Hill, or
(b) within the Willyama Common.
85
Destruction or removal of timber
85 Destruction or removal of timber
85 Destruction or removal of timber
(1) A person must not, without the consent of Essential Energy, destroy, cut, damage or remove a tree or shrub in a rural area.
Maximum penalty—20 penalty units.
(2) This section does not—
(a) apply to land that is privately owned, or
(b) affect the rights conferred on the holder of a licence granted under the Forestry Act 2012.
86
Waste and pollutants
86 Waste and pollutants
86 Waste and pollutants
(1) A person must not bring into a rural area, or use or leave in a rural area, waste or a pollutant.
(1) For the Act, section 304(1), written notice of the following must be given to Essential Energy—
(a) a description of the function proposed to be exercised, including associated activities,
(b) a statement of the objectives of the proposed function.
(2) The notice must be given to Essential Energy no later than 28 days before the day on which the function is proposed to be exercised.
90
Investigation of suspected contraventions
90 Investigation of suspected contraventions
90 Investigation of suspected contraventions
(1) An authorised person may give a direction under this section if the authorised person has reason to believe—
(a) that a person is in a specified special area, and
(b) the person has a thing in the person’s possession or control in contravention of the Act or this regulation or for use in contravening the Act or this regulation.
(2) The authorised person may direct the person to—
(a) surrender the thing to the authorised person, or
(b) make the thing in the person’s possession or control available for inspection by the authorised person for the purpose of investigating the suspected contravention or intended contravention.
(3) If a person fails to comply with the request, the authorised person may direct the person to leave the specified special area.
(4) A person given a direction under this section must comply immediately.
Maximum penalty—20 penalty units.
(5) In this section—
authorised person means a person authorised by Essential Energy for the purposes of this section.
Part 7
Charges and fees
Part 7 Charges and fees
Part 7 Charges and fees
91
Definitions
91 Definitions
91 Definitions
In this part—
due date for the payment of a service charge includes the due date for the payment of an instalment of the service charge.
For the Act, section 313(1), a water supply authority may, for the purpose of levying service charges, classify land according to one or more of the following factors—
(a) the purpose for which the land is being used,
(b) the intensity with which the land is being used for that purpose,
(c) the purposes for which the land is capable of being used,
(d) the nature and extent of the water supply, sewerage or drainage systems connected to, or available for connection to, the land.
93
Basis of levying service charges
93 Basis of levying service charges
93 Basis of levying service charges
(1) For the Act, section 314, a water supply authority may levy service charges according to one or more of the following bases—
(a) the availability of the service (the access component),
(b) the usage of the service (the usage component).
(2) The access component may vary according to the following—
(a) the size of the water meter registering water supply to the land,
(b) the nominal size (DN) of the water supply service pipe supplying water to the land at the point where it joins—
(i) the water meter registering water supply to the land, or
(ii) if there is no water meter—the water supply authority’s water main,
(c) the cost of providing the service, as assessed by the water supply authority,
(d) the classification of the land as determined by the water supply authority under this subdivision.
(3) The usage component may vary—
(a) for a water supply service charge—according to the volume of water supplied to the land, or
(b) for another service charge—according to the degree of use of the service as assessed by the water supply authority.
(4) In this section—
nominal size (DN) has the same meaning as in AS/NZS 3500.0:2021, Plumbing and Drainage, Part 1: Glossary Terms, as in force from time to time, published by Standards Australia.
94
Method of levying service charge on dwelling under company title—the Act, s 315
94 Method of levying service charge on dwelling under company title—the Act, s 315
94 Method of levying service charge on dwelling under company title—the Act, s 315
(1) This section applies to a person who is the owner, under a company title scheme, of shares that give rise to a residence right in a dwelling (a shareholder).
(2) The service charge for the dwelling, expressed as a percentage of the service charge for the building, must be equal to the number of shares owned by the shareholder, expressed as a percentage of the total number of shares issued by the company.
(3) The secretary of the company must give the water supply authority written notice of all of the following—
(a) the name and address of each shareholder,
(b) the number of shares held by each shareholder,
(c) changes in the ownership of the shares.
(4) A service charge for a building is not payable by the company to the extent to which the service charge is payable by the shareholders.
(5) A person who, because of the ownership of shares in a company, is entitled to occupy a dwelling in a building containing 2 or more dwellings is taken to be the owner of the land comprising the dwelling.
95
Determination of service charges
95 Determination of service charges
95 Determination of service charges
A determination under the Act, section 315, must be made by the water supply authority by resolution.
96
Record of service charges
96 Record of service charges
96 Record of service charges
(1) For the Act, section 310(4), a water supply authority must keep a record of each service charge levied by the authority.
(2) The record must be kept in written or electronic form.
(3) The record must include the following information in relation to each service charge levied—
(a) the name of each person liable to pay the service charge,
(b) the amount of the service charge, including adjustments, if any, made to the amount of the service charge,
(c) the date on which the service charge is payable,
(d) a description of the land in relation to which the service charge is levied.
(4) If as a result of an amendment to a record for the purposes of subsection (3), it becomes known a person is liable for payment of a service charge, the payment is not due until 1 month after written notice of the amendment is given by the water supply authority to the person.
97
Service charges payable on notice
97 Service charges payable on notice
97 Service charges payable on notice
(1) A notice given to a landholder under the Act, section 316 must contain the following information—
(a) the due date of the payment,
(b) the method of payment, including whether the payment may be made by instalments.
(2) The water supply authority may treat the total unpaid balance of a service charge as an overdue amount if the person fails to make payment of an instalment by the due date.
98
Adjustment of service charge
98 Adjustment of service charge
98 Adjustment of service charge
(1) For the Act, section 310(4), a water supply authority must adjust a service charge levied on land if—
(a) the service charge has been levied on the basis of an incorrect classification of the land, or
(b) the land no longer belongs to the class of land on which the levy of the service charge was based, or
(c) the amount of the service charge has been incorrectly recorded in the record of service charges kept by the authority.
(2) An adjustment may be made—
(a) on the application of the landowner in the form approved by the water supply authority, or
(b) on the initiative of the water supply authority.
(3) For an adjustment under subsection (1)(b), the adjusted service charge must be calculated from the date on which the land stopped belonging to the class of land.
(4) The water supply authority must give written notice of the adjustment to the landholder.
(5) If a water supply authority decreases the amount of a service charge payable by a landholder, the authority must—
(a) refund to the landholder the difference between the adjusted service charge and the amount paid by the landholder, or
(b) credit the difference towards payment of another amount payable to the authority by the landholder.
99
Objections relating to service charges
99 Objections relating to service charges
99 Objections relating to service charges
(1) For the Act, section 310(4), a landholder may, by written notice, object to the determination or adjustment of, or a refusal to adjust, a service charge levied on land.
(2) The notice must be—
(a) in the form approved by the water supply authority, and
(b) given to the authority not later than one month after the landholder receives the notice to which the objection relates.
(3) An objection may be made only on the following grounds—
(a) that the classification of the land is incorrect,
(b) that the land no longer belongs to the class of land on which the levy of the service charge was based.
(4) The water supply authority may—
(a) allow the objection and, in accordance with this division, adjust the service charge in the way the water supply authority considers appropriate, or
(b) disallow the objection.
(5) The water supply authority must give the landholder written reasons for the water supply authority’s decision.
100
Fees and charges other than service charges
100 Fees and charges other than service charges
100 Fees and charges other than service charges
(1) For the Act, section 310(2), a water supply authority may impose a fee or charge on a person for a service or thing—
(a) if the water supply authority has, by resolution, determined the fee or charge may be imposed, and
(b) has given written notice to the person.
(2) The notice must contain the following information—
(a) the amount of the fee or charge payable,
(b) a description of the service or thing supplied or provided in relation to which the fee or charge is payable,
(c) the due date of the payment,
(d) the method of payment, including whether the payment may be made by instalments.
(3) The water supply authority may treat the total unpaid balance of a charge as an overdue amount if there is a failure to make payment of an instalment by the due date.
(4) This section does not apply to service charges.
101
Waiver or deferral of charges and fees
101 Waiver or deferral of charges and fees
101 Waiver or deferral of charges and fees
For the Act, section 310(4), a water supply authority may waive or defer, in whole or in part, a charge or fee imposed by the authority if it is appropriate to because—
(a) the person who must pay the charge or fee is suffering financial hardship, or
(b) special circumstances exist.
Example—
The person is impacted by, or recovering from, a natural disaster.
102
Liability for rates and charges levied after transfer of estate or interest
102 Liability for rates and charges levied after transfer of estate or interest
102 Liability for rates and charges levied after transfer of estate or interest
For the Act, section 361, the prescribed notice of disposal is a written notice containing the following information—
(a) a statement that the document is notice of a disposal of an estate or interest in land,
(b) details of the land for which rates or changes have been or may be levied,
(c) the date on which the estate or interest in land was disposed of,
(d) the name and address of the person disposing of the estate or interest,
(e) the name and address of the person to whom the estate or interest was transferred.
103
Definitions
103 Definitions
103 Definitions
In this division—
charging year means a period of 12 months commencing on 1 July.
concession amount, in relation to the service charges payable for land, means the lesser of the following amounts—
(a) an amount equal to half of the service charge for the land,
(b) an amount equal to—
(i) if the only service charge for the land, other than a drainage service charge levied in conjunction with a water service charge, is a water service charge—half of the amount specified by the Minister by order published in the Gazette, or
(ii) otherwise—the amount specified by the Minister by order published in the Gazette.
eligible pensioner, in relation to a dwelling, means a person who occupies the dwelling as the person’s sole or principle residence and is a person who—
(a) is the holder of a pensioner concession card issued by or on behalf of the Commonwealth and receives—
(i) a pension, benefit or allowance under the Social Security Act 1991, Chapter 2, of the Commonwealth, or
(b) has income and assets that prevent the person from otherwise being eligible for a pensioner concession card and is a person who receives a pension from the Commonwealth Department of Veteran’s Affairs as—
(i) the surviving spouse of a deceased member of the Australian Defence or Peacekeeping Forces, or
(ii) the unmarried mother of a deceased unmarried member of either of the Australian Defence or Peacekeeping Forces, or
(iii) the widowed mother of a deceased unmarried member of either of the Australian Defence or Peacekeeping Forces, or
service charge includes an instalment of a service charge.
104
Application of division
104 Application of division
104 Application of division
This division applies to, and in relation to, the following water supply authorities—
(a) Essential Energy,
(b) Cobar Water Board.
105
Water supply authority to apply reduction
105 Water supply authority to apply reduction
105 Water supply authority to apply reduction
Without limiting section 101, a water supply authority must reduce a service charge, or an instalment for a service charge, in accordance with this division for an eligible pensioner if satisfied—
(a) the eligible pensioner has applied for the reduction within the time and form approved by the authority, and
(b) as at the day on which the service charge, or instalment, is levied or imposed, the eligible pensioner is solely or jointly liable for the charge, and
(c) the authority has sufficient evidence to calculate the reduction.
106
Reduction of service charges for eligible pensioners
106 Reduction of service charges for eligible pensioners
106 Reduction of service charges for eligible pensioners
(1) An eligible pensioner liable for a service charge for land for a charging year is not required to pay more than an amount calculated by dividing the concession amount for the service charge by the number of persons liable to pay the service charge.
(2) An eligible pensioner liable for an instalment of a service charge for land for a charging year is not required to pay more than an amount calculated by way of the following for the instalment—
(a) dividing the concession amount by the number of persons liable to pay the service charge for the land, and
(b) dividing the result of the division by the number of instalments payable for the service charge.
(3) If a person becomes an eligible pensioner after the day on which the service charge is levied or imposed, the person is entitled to a reduction of the charge proportionate to the number of days remaining after the day on which the person becomes an eligible pensioner in the charging year for which the charge is levied or imposed.
107
Reduction of service charges for hardship
107 Reduction of service charges for hardship
107 Reduction of service charges for hardship
(1) The Minister may by order direct the following if the Minister is satisfied it is reasonable to do so to avoid hardship for a person—
(a) that a relevant person specified in the order is to be taken to be an eligible pensioner for the purposes of this division,
(b) that an eligible pensioner is taken to be, or to have been for a specified period, the person solely liable for the payment of a service charge on the land on which the eligible pensioner’s dwelling is located.
(2) The Minister must not make an order under subsection (1)(b) unless the Minister reasonably believes that the eligible pensioner, whether or not liable for the payment of the service charge—
(a) has paid the whole of a service charge for a period that justifies the making of the order, or
(b) is likely to pay the whole of the service charge in circumstances that justify the making of the order.
(3) An order under this section takes effect on—
(a) the date specified in the order, or
(b) if no date is specified in the order—the date the order is made.
(4) A reference in this section to a relevant person or eligible pensioner includes a class of relevant persons or eligible pensioners.
(5) In this section—
relevant person means a person who—
(a) occupies a dwelling as the person’s sole or principal residence together with an eligible pensioner for whom the dwelling is also a sole or principal residence, and
(b) is jointly liable with the eligible pensioner, whether or not with other persons, for a service charge for the land on which the dwelling is located, and
(c) is not otherwise entitled to a reduction of the service charge under this division.
108
Refund of certain overpayments
108 Refund of certain overpayments
108 Refund of certain overpayments
A water supply authority must refund or credit the amount by which a service charge is reduced towards payment of another amount payable to the authority by a person if the person—
(a) has paid the service charge or instalment in full, and
(b) would, if the service charge had been paid by instalments, have been entitled to a reduction of the service charge under this division, and
(c) applies within the time and manner determined by the water supply authority for the refund.
109
Recovery of amount of reduction
109 Recovery of amount of reduction
109 Recovery of amount of reduction
A water supply authority is not entitled to payment of an amount by which a service charge is reduced under this division unless the reduction was made on the basis of a false statement in the application for the reduction.
Part 8
Miscellaneous
Part 8 Miscellaneous
Part 8 Miscellaneous
110
Members of Cobar Water Board
110 Members of Cobar Water Board
110 Members of Cobar Water Board
For the Act, Schedule 5, clause 22(2)(b)(ii), Peak Gold Mines Pty Ltd, ACN 001 533 777, is prescribed.
111
Service of notices
111 Service of notices
111 Service of notices
(1) This section applies to a notice under this regulation.
(2) For the Act, section 394(1), a notice to the following may be served in the following way—
(a) to a public service agency—on the head of the agency,
(b) to a statutory corporation—
(i) by leaving the notice at the statutory corporation’s principal place of business with a person who appears to be employed there and to be at least 16 years old, or
(ii) in any manner authorised by or under the Act by which the corporation is constituted,
(c) to a person liable for payment of a service charge or other charge, or to a person who is owner or occupier of land or a building—
(i) by sending the notice by post to the person’s business address or business address last known to the water supply authority serving the notice,
(ii) by leaving the notice at the person’s business address with a person who appears to be employed or to reside there and to be at least 16 years old,
(iii) by affixing the notice to a conspicuous part of the building,
(d) to a person who appears to be absent from the State and has authorised service on an agent—by serving the notice on the agent,
(e) to an owner in relation to unoccupied land for which the address of the owner is unknown to the water supply authority—by an advertisement that—
(i) is published in a newspaper circulating in the area of the water supply authority, and
(ii) states the name of the owner of the land, if known to the water supply authority, and
(iii) if the notice is notice of a service charge, states the amount of the service charge, the period to which the charge relates and that a detailed notice of the service charge may be obtained at the water supply authority’s offices, and
(iv) states that the advertisement operates as service of the notice,
(3) It is a sufficient description of the addressee of a notice to be served if the notice specifies “the owner”, “the occupier” or another appropriate description.
Note—
A notice may also be served in accordance with the Act, section 394.
112
Penalty notices
112 Penalty notices
112 Penalty notices
(1) For the Act, section 365—
(a) each offence created by a provision specified in Schedule 1 is an offence for which a penalty notice may be issued, and
(b) the amount payable for the penalty notice is the amount specified opposite the provision.
(2) If the provision is qualified by words that restrict its operation to limited kinds of offences or to offences committed in limited circumstances, the penalty notice may be issued only for—
(a) that limited kind of offence, or
(b) an offence committed in those limited circumstances.
113
Savings
113 Savings
113 Savings
An act, matter or thing that, immediately before the repeal of the Water Management (General) Regulation 2018, had effect under that regulation in relation to water supply authorities continues to have effect under this regulation.
authorisation, for Part 5, Division 5—see section 59.
charging year, for Part 7, Division 4—see section 103.
concession amount, for Part 7, Division 4—see section 103.
discharge approval means an approval granted by Essential Energy under section 62.
drainage area notice, for Part 4—see section 42.
due date, for Part 7—see section 91.
dwelling, for Part 7—see section 91.
eligible pensioner, for Part 7, Division 4—see section 103.
grant, for Part 5, Division 5—see section 59.
land, for Part 7—see section 91.
Plumbing Code of Australia means the Plumbing Code of Australia, produced for all State governments by the Australian Building Codes Board, as in force from time to time.
Umberumberka Creek Special Area, for Part 6—see section 70.
Yancowinna Creek Special Area, for Part 6—see section 70.
Schedule 2: 115
Source text: opening excerpt
Sourced from legislation.nsw.gov.au, CC BY 4.0.
Part 1 Preliminary
Part 1 Preliminary
Part 1 Preliminary
1 Name of regulation
1 Name of regulation
1 Name of regulation
This regulation is the Water Management (Water Supply Authorities) Regulation 2025.
2 Commencement
2 Commencement
2 Commencement
This regulation commences on 1 September 2025.
Note—
This regulation replaces the Water Management (General) Regulation 2018 (the 2018 Regulation) in relation to water supply authorities. See the Water Management (General) Regulation 2025 for the replacement of all other provisions of the 2018 Regulation. The 2018 Regulation is repealed on 1 September 2025 by the Subordinate Legislation Act 1989, section 10(2).
3 Definitions
3 Definitions
3 Definitions
The dictionary in Schedule 2 defines words used in this regulation.
Note—
The Act and the Interpretation Act 1987 contain definitions and other provisions that affect the interpretation and application of this regulation.
Part 2 Functions
Part 2 Functions
Part 2 Functions
Division 1 Area of operations—the Act, s 289(1)
Division 1 Area of operations—the Act, s 289(1)
Division 1 Area of operations—the Act, s 289(1)
4 Essential Energy
4 Essential Energy
4 Essential Energy
(1) Essential Energy’s area of operations is the area of land shown by distinctive marking on the map titled “Area of Operations of Broken Hill Water Board” held by the Department.
(2) The area of operations includes the following land—
(a) land in the local government area of the Broken Hill City Council,
(b) the Stephens Creek, Umberumberka Creek and Yancowinna Creek Special Areas,
(c) land in Menindee and Sunset Strip,
(d) the land over which the Menindee to Stephens Creek pipeline is located,
Establishes a regime for firefighting services and fire hydrants, including installation, maintenance and exceptions when supply cannot be maintained (ss 28-35).
Gives water supply authorities powers to impose water restrictions in droughts or emergencies by Gazettal (including that such notices operate despite contract terms, s 36(4)) and to disconnect or restrict supply for non-compliance or non-payment (s 37).
Creates a structured authorisation regime for Essential Energy covering discharge approvals and plumbing permits: Minister-approved discharge policy, prescribed application requirements, fee payment, conditions, variation, suspension and cancellation (ss 59-69).
Specifies offences and penalties, provides for penalty notices with fixed amounts in Schedule 1, and prescribes administrative requirements for service of notices (ss 112, 111; Schedule 1).
Sets out the charging framework and administrative mechanics for service charges and other fees, including bases for levying (access and usage components), record-keeping, adjustment and objection procedures, and targeted concession rules for eligible pensioners (Part 7, ss 92-109).
These mechanical changes replace the earlier regulation for water supply authorities and centralise a number of technical and administrative rules in one instrument. The instrument therefore shifts significant operational and enforcement detail into delegated regulation: it prescribes geographic scope, authorisation procedures, compliance duties for plumbing and discharges, and the financial mechanics of charging, including concessions.
Main concepts
This regulation organises around a few core concepts that determine rights, duties and admin procedures.
Area of operations: The regulation fixes specific geographic and asset-based areas for named authorities (Essential Energy, Cobar Water Board, Sydney Olympic Park Authority, Water NSW for Fish River) by reference to maps and identified works (ss 4-7, s 71). Those defined areas trigger the applicability of particular parts of the regulation.
Functional limitation: For authorities in their areas of operations, the regulation prescribes the permissible scope of functions (s 8). The effect is that an authority’s statutory functions are narrowed to specific activities (for example, Water NSW and Cobar Water Board limited to providing water supply services, s 8(1), (4)).
Authorisations and approvals: The regulation distinguishes two administrative regimes: ministerial approvals for major water management works (s 9-10), and an authority-level authorisation regime (notably for Essential Energy) for discharge approvals and plumbing permits (Part 5, Div 5; ss 59-69). The discharge policy for Essential Energy must be approved by the Minister and publicly available; it must classify substances, set exempt and prohibited categories, prescribe procedures and charging methods (s 60).
Metering and measurement: A meter provided by the authority is the primary measurement tool; in the absence of contrary evidence, meter readings determine quantity supplied (s 19). The authority retains ownership of meters and fittings (s 21) and may install meters, charge hire fees and require maintenance by owners/occupiers (s 22).
Controls on use and pollution risks: Offences prevent waste, contamination, improper extraction and unauthorised sharing of services (ss 14-17, 15-16, 17). Special areas and restricted areas (Part 6) carry additional prohibitions on activities that present pollution or access risks (ss 72-88).
Charging and financial administration: The regulation allows classification of land and dual bases for levying service charges , an access component (variable by meter or pipe size, cost, classification) and a usage component (volume or degree of use) (s 92-93). It prescribes administrative processes for determining, recording, notifying, adjusting and objecting to service charges (ss 95-99), and provides for fee imposition and waivers/deferrals (ss 100-101). It includes a specific concessions regime for eligible pensioners (ss 103-109).
Enforcement tools: The instrument provides offences with maximum penalty units and sets out which offences are penalty-notice eligible with prescribed monetary amounts (s 112; Schedule 1). It also grants the authority powers to suspend or cancel authorisations without prosecution (s 67) and to disconnect supplies for non-compliance (s 37).
These concepts interact operationally: for example, the authority’s power to require installation and maintenance of meters (ss 22-23) feeds into charging under s 93, which in turn is enforceable by cut-off powers in s 37. The discharge policy (s 60) shapes what discharges require authorisation and therefore what commercial actors must seek and pay for (ss 61-65).
Who it affects
The regulation’s audience of direct legal effect includes named statutory authorities, landowners, occupiers, plumbing contractors, developers, users of water or sewerage connections, and specific community groups in designated special and restricted areas. Broken down by category:
Water supply authorities named and operating in specified areas: Essential Energy (ss 4, 44), Cobar Water Board (s 5), Sydney Olympic Park Authority (s 6) and Water NSW in relation to the Fish River scheme (s 7). These entities are the regulators (in functions) and the service providers who must adopt policies, make determinations by resolution (s 95), maintain records (s 96) and enforce the regime.
Owners and occupiers of land within a water supply authority’s area of operations: They are liable for service charges, obligations to maintain services (s 46, s 49), duties regarding meters and access (ss 21-24), notification and objection rights for drainage and service charge inclusions (ss 42-43, 99), and potential liabilities to be cut off for non-compliance or non-payment (s 37).
Plumbing practitioners: The regulation requires that water supply services and sewerage services be installed or connected by holders of plumbing permits (ss 45, 48) and that plumbing work be done only under a plumbing permit except in specified emergency cases (s 53). Plumbing work must comply with the Plumbing Code of Australia (ss 28, 54); persons carrying out work must submit statements of compliance within 48 hours (s 56).
Applicants for discharge approvals and plumbing permits: Persons or entities proposing discharges to sewerage systems must apply under the form and information requirements (s 61(2)-(3)), pay the fee (s 61(6)) and comply with conditions when authorisations are granted (ss 62-66).
Public authorities and developers: Public agencies proposing to exercise functions in specified special areas must give Essential Energy 28 days’ written notice of the proposed function and objectives (s 89). Developers must accompany certificate of compliance applications with development consent information (s 39) and certain kinds of development are prescribed as development contributions triggers (s 40).
Residents and users in special and restricted areas: People in the specified special areas (Stephens Creek, Umberumberka Creek and Yancowinna Creek) face specific prohibitions on livestock farming, sewage installations, access, fishing and various conduct, and must notify Essential Energy of waterborne diseases (ss 72-76 and ss 77-83). These rules affect recreational users, farmers, and local residents differently depending on location.
Pensioners and persons in financial hardship: The regulation creates a concession and reduction mechanism targeted at eligible pensioners and empowers the Minister to make hardship orders taking persons to be eligible pensioners for the purposes of the concession rules (ss 103-107). Water supply authorities also have power to waive or defer charges where appropriate (s 101).
Who pays and who decides: water supply authorities determine charges and classifications by resolution (s 95), collect fees from landholders (ss 92-99), and may treat unpaid balances as overdue and disconnect supply (s 37). The Minister retains decision-making over approval of Essential Energy’s discharge policy (s 60) and over certain major works approvals and revocations (s 9). Essential Energy has administrative discretion to authorise fittings, impose and vary authorisation conditions, and suspend or cancel authorisations (ss 55, 64-67).
Key duties and rights
This regulation creates a mix of affirmative duties, prohibitions and administrative rights for authorities and members of the public. Core duties and rights include:
Duties on water supply authorities and decision-makers
Provide maps and make them available for inspection without charge where drainage areas are declared (s 42(1)).
Undertake strategic planning that, in the opinion of the Secretary or nominee, is effective and evidence-based (s 11).
Install and maintain fire hydrants where necessary and keep supply lines charged for fire hydrants except in specified emergencies (ss 32-35).
Keep detailed records of service charges, including names of liable persons, amounts, due dates and land descriptions (s 96).
Determine service charges by resolution (s 95), publish and notify notices setting out fees and methods of payment (s 97), and keep discharge policies (for Essential Energy) approved by the Minister and publicly available (s 60(1)).
Give written notice when granting, refusing, varying, suspending or cancelling authorisations (s 62(3), s 65(1), s 67(1); see also s 12 for consent being written).
Duties on owners and occupiers
Do not operate or use a water supply service that supplies two or more separately owned lots without the water supply authority’s consent (s 14(1)). This is subject to an exception for strata lots (s 14(2)).
Not to waste or contaminate water supplied by the authority (ss 15-16).
Ensure meters, pipes and apparatus are kept in good working order and that meters are installed at a point near the land boundary as the authority deems practical (ss 22(3), 22(4)).
Comply with directions to provide information needed to assess water supplied (s 20), and comply with directions to install meters or enable meter reading (s 23), with specified penalties for non-compliance.
Protect meters and fittings from damage; liable for repair costs where damage results from failure to protect (s 24).
Duties on plumbing practitioners and applicants
Hold a plumbing permit to install water or sewerage services and to carry out plumbing work (ss 45, 48, 53).
Ensure plumbing work complies with the Plumbing Code of Australia and to use only authorised fittings unless exempted (ss 54-55).
Provide a statement of compliance within 48 hours of completing work and give the owner a copy (s 56).
Carry out rectification when directed by Essential Energy within 2 years of completion (s 57).
Rights and administrative entitlements
Owners and occupiers can request plans showing the point of connection to sewerage system; the authority must issue such plans on application (s 18).
Meter testing: an owner or occupier may apply to test a meter; if the meter registers 3% or more above actual flow, the authority bears the expense and must make adjustments (s 25(1), (3)-(4)).
Objection mechanisms: owners can object to inclusion of land within a drainage area (s 43) and can object to classifications or adjustments of service charges within specified timeframes (s 99).
Applicants for authorisations have procedural rights to be notified of grant or refusal (s 62(3)), and authorisations have a default 5-year term if no period is specified (s 63(1)(b)).
Conditional or qualified duties
Ministerial approval for certain major works requires the applicant to provide requested information and to permit inspections; the Minister must be satisfied inspections have been carried out and the authority is competent before approval (s 9(1)). The Minister may revoke approvals where the authority fails to provide information or comply with directions (s 9(2)).
In short, the regulation allocates operational duties primarily to water supply authorities (planning, record-keeping, authorisation decisions), compliance and maintenance duties to landowners/occupiers and contractors, and preserves administrative review and objection rights for affected persons (ss 18, 25, 43, 99). Decision-making authority is split between the Minister (policy approval, certain approvals and revocations) and the water supply authorities (authorisations, conditions, charging, enforcement actions).
Penalties and enforcement
The regulation sets both criminal penalties (expressed as penalty units) and a scheme of fixed penalty notices for particular contraventions. Enforcement mechanisms and sanctions are administrative and monetary, with specific procedural features.
Penalties and penalty-notice scheme
Many contraventions carry a maximum penalty of 20 penalty units; others carry 10 or 20 penalty units as specified (examples: ss 14(1), 15-17, 28-31, 36(6), 37(4) cross-reference). Plumbing-related maximum penalties are frequently 20 penalty units (see ss 53-57, 66, 68). Fire hydrant and restricted area offences are often 10 penalty units (see ss 78-83).
Schedule 1 identifies offences for which a penalty notice may be issued and specifies monetary amounts for penalty notices. For example, s 14(1) has a $500 penalty-notice amount, s 15 and s 16 $500, s 54 $700, s 56(1) $700, s 112 creates the instrument for penalty notices. The Schedule also fixes penalty-notice amounts for sections under the Act (e.g. ss 318A and 318B).
The Act’s section 365 (referred to in s 112) is the statutory basis for issuing penalty notices for the specified offences; the regulation limits which offences are penalty-notice eligible and the amounts.
Administrative enforcement powers and procedures
Water supply authorities may cut off or restrict supply for non-compliance or non-payment (s 37(1)); they must notify the landholder who is subject to the restriction (s 37(2)), but failure to notify does not affect validity (s 37(3)). This gives authorities operational enforcement power without requiring criminal prosecution for the same conduct.
Essential Energy may suspend or cancel authorisations, including plumbing permits or discharge approvals, on a range of grounds including failure to comply with directions or contraventions even where no prosecution has occurred (s 67(1)(a)(i)-(iii)). Notices must specify grounds, effective dates and periods (s 67(2)).
Conditions of authorisations may be varied at any time by Essential Energy (s 65(1)), subject to limits that variation cannot change conditions prescribed by the regulation or make them inconsistent with regulatory conditions (s 65(2)). Breach of authorisation conditions is an offence with a 20 penalty unit maximum (s 66).
Essential Energy has rectification powers: it can direct persons to repair or replace defective work carried out under a permit, with a two-year limitation period for giving a direction (s 57(1)-(2)). Non-compliance with a direction is an offence (s 57(3)).
Authorised persons may give directions to investigate suspected contraventions in specified special areas and require surrender or inspection of items, or direct persons to leave the area; non-compliance carries a maximum penalty (s 90).
Evidence and procedural points relevant to enforcement
Meter measurements are taken to be correct in the absence of evidence to the contrary (s 19(2)). This evidentiary presumption shifts proof burden toward the meter challenger in billing disputes.
Meter testing rules provide fee allocation depending on the outcome: if meter registers less than 3% above actual flow, the tester pays the fee; if 3% or more, the water supply authority bears test expenses and must adjust readings (s 25).
The regulation permits disconnecting supply despite contractual terms where a water restriction notice has been published under s 36(1) (s 36(4)). This can produce immediate operational consequences for customers irrespective of private contract protections.
Practical enforcement consequences
Authorities have both reactive (penalty notices, prosecution) and proactive (suspension/cancellation, cut-off, rectification directions) tools. Several powers,suspension/cancellation and cut-off,do not require a prior criminal finding; they are administrative enforcement tools (ss 37, 67).
The combination of meter presumption (s 19(2)), obligations to provide information (s 20), and testing rules (s 25) make billing disputes procedurally channelled towards administrative tests and adjustments rather than automatic court remedies.
Legal architecture ensures enforcement is multi-modal: monetary fines, penalty notices, administrative authorisation regulation, and operational interruption of supply. The regulation also specifies how notices are served (s 111), which affects the enforceability of charges and the ability to issue penalty notices effectively.
How it interacts with other laws
The regulation repeatedly cross-references and sits alongside primary statute and other specialised Acts. Key statutory interactions, limits and cross-dependencies in the text are:
Primary Act
The regulation operates under the Water Management Act 2000 (referred to as “the Act”) and implements multiple sections of the Act, including provisions about areas of operations, approvals, service charges, and powers of water supply authorities (numerous cross-references throughout; see e.g. s 3 dictionary note). Many regulatory provisions are framed as “for the Act, section X” indicating delegated detail that complements the Act.
Plumbing and building law
The Plumbing Code of Australia is referenced as the compliance standard for firefighting services, plumbing work and maintenance (ss 28, 46, 54). The regulation defers to the Plumbing and Drainage Act 2011 for the definition and additional obligations relating to plumbing and drainage work (see Notes in ss 45, 48 and Schedule 2).
Plumbing and drainage work remains subject to the Plumbing Code of Australia and the Plumbing and Drainage Act 2011, and the regulation explicitly excludes certain plumbing and drainage work from some permit requirements (ss 45(2), 48(2), 52).
Environmental and safety Acts
The regulation cross-references the Dams Safety Act 2015, excluding declared dams under that Act from the class of works that may be constructed without ministerial approval under the Act (s 10(b)). This preserves the separate regime under the Dams Safety Act for high-risk dam structures.
Definitions in the rural-area offences use terms from environmental statutes: pollutant and waste are defined with reference to the Protection of the Environment Operations Act 1997 (s 86(2)), and pest and game animal are defined with reference to the Biosecurity Act 2015 and the Game and Feral Animal Control Act 2002 (s 88).
Local government and property law
The regulation references strata and company title regimes: s 14(2) exempts strata lots under the Strata Schemes Development Act 2015 from the prohibition on sharing water supply services; s 94 implements a method of levying service charges on dwellings under company title with tie-in obligations for company secretaries to provide shareholder details.
Liability for rates and charges after transfer of an estate requires a prescribed notice containing specified sale and transfer details (s 102).
Emergency services and fire law
Fire hydrant and emergency supply duties and interaction with fire authorities are cross-referenced to the Fire and Rescue NSW Act 1989 and the Rural Fires Act 1997 to identify relevant fire authority recipients of notice (s 35(4)).
Administrative law and criminal law
The regulation refers to the Crimes Act 1900 for offences relating to false or misleading documents in connection with statements of compliance (s 56 Note) and relies on the Act’s penalty notice framework (s 112 refers to the Act, s 365).
Ministerial approval roles and Secretary satisfaction standards create administrative decision points that will be subject to public law principles (e.g. legitimate expectations, reasonableness), although the regulation itself sets procedural elements (ss 9, 60).
Savings and transitional effect
The regulation expressly preserves acts, matters or things that had effect immediately before repeal of the 2018 Regulation in relation to water supply authorities (s 113). This eases transition and maintains continuity of entitlements and obligations.
Overall, the regulation builds on the primary Water Management Act 2000 and integrates specialised compliance and operational rules with existing environmental, plumbing, local government and public safety statutes. Practitioners should treat the regulation as implementing delegated technical and administrative detail within that statute network and be attentive to where another Act prescribes a distinct or superior regime (example: Dams Safety Act 2015 for declared dams).
Amendment history
The text supplied identifies the instrument as the Water Management (Water Supply Authorities) Regulation 2025 and sets its commencement on 1 September 2025 (s 2). The only amendment history recorded in the instrument itself is the replacement relationship with the Water Management (General) Regulation 2018:
Commencement and replacement: s 2 states the regulation commences 1 September 2025 and replaces the Water Management (General) Regulation 2018 in relation to water supply authorities. It notes that the 2018 Regulation is repealed on 1 September 2025 under the Subordinate Legislation Act 1989, s 10(2), and cross-references the separate Water Management (General) Regulation 2025 for other replaced provisions.
Beyond the commencement note and savings provision (s 113), the instrument does not record any earlier or later amending instruments, nor does it attach a schedule of prior amendments. The regulation is an in-force made instrument as at the date on the instrument heading.
Practical implications of the recorded amendment history
Continuity: s 113 ensures that acts, matters and things that had effect under the 2018 Regulation in relation to water supply authorities continue to have effect under the 2025 Regulation. That provision is a targeted transitional safeguard that avoids immediate operational gaps for authorities, charges or approvals previously valid under the 2018 instrument.
Consolidation and carve-out: the commencement note indicates that the 2025 instrument reorganises regulatory responsibility by extracting and replacing the parts of the 2018 Regulation that applied to water supply authorities, while other (non-water-supply-authority) provisions of the 2018 Regulation are replaced by a different 2025 General Regulation. This suggests an administrative restructuring to group authority-specific rules in this instrument.
Future amendment path: the regulation gives considerable discretion to water supply authorities and to the Minister (e.g. Minister approval of discharge policy under s 60). Future amendments may therefore be operationally effected by Ministerial orders, Essential Energy policy updates, or by further regulations that change procedural thresholds, penalty amounts, or classifications. The Schedule 1 penalty-notice amounts are fixed in the regulation; raising those amounts would require a formal regulatory amendment.
What the instrument does not provide as history
The regulation text does not contain a historical amendment table or record of previous versions. For a complete amendment history users must consult the NSW legislation registry, parliamentary records or the consolidated instrument history maintained on the official legislation website.
Practitioners should therefore treat the instrument as freshly operative from 1 September 2025 with transitional savings for prior regulation activity and check the public legislative register for any subsequent or prior amending instruments, Legislative Council or Legislative Assembly debates, and Ministerial orders referred to in the regulation (for example Minister orders contemplated by s 107).
Litigation history
The regulation text contains no reported litigation history, judicial interpretations or references to court decisions. It does not list any cases, and there are no annotated judicial notes within the instrument itself.
What this means for practitioners
No authoritative judicial construction within the instrument: because the instrument is a statutory instrument, courts will be the source of any future interpretative authority. At commencement there are no attached judicial glosses recorded in the text.
Anticipate early litigation or review on administrative decisions: several provisions centre on administrative discretion and subjective satisfaction tests , for example Minister satisfaction regarding inspections and competence for works approval (s 9(1)(b)), the Secretary’s opinion on strategic planning being “effective and evidence-based” (s 11), and Essential Energy’s discretion on conditions, authorisations and exemptions (ss 64-69). Such provisions are typical candidates for administrative-review litigation or judicial review applications where affected parties claim errors of law or procedural unfairness.
Common dispute loci likely to attract litigation or merits review: billing disputes grounded in meter readings (s 19(2)), cut-off and disconnection decisions for non-payment (s 37), suspensions or cancellations of plumbing permits or discharge approvals (s 67), and challenges to classification or levy of service charges (ss 92-99) are the kinds of operational matters where litigation or tribunal appeals commonly arise. The regulation establishes specific objection routes (s 99) that may be a precondition to court claims.
Evidence posture in disputes: meter readings are presumptively accurate under s 19(2); meter-testing rules in s 25 create predictable allocation of test costs which may influence the litigation strategies of landholders challenging bills.
How to find litigation
Because the instrument contains no litigation history itself, practitioners should search court and tribunal databases, including NSW Civil and Administrative Tribunal records, Land and Environment Court, Supreme Court and Administrative Decisions records, to identify any reported decisions interpreting particular provisions once the regulation is in force. Also examine any administrative review determinations or decisions under delegated dispute-resolution procedures required by the instrument (for example, adjudication under s 43 for drainage inclusion).
Absence of cases in the text is neutral: it simply reflects that the regulation is newly consolidated in this instrument. Practitioners advising clients should monitor early administrative decisions and be prepared to test or protect client rights using the objection mechanisms the regulation provides (ss 43, 99) and, where necessary, administrative law remedies.
Gotchas
The regulation contains a series of technical features and drafting choices that create potential practical traps for practitioners and clients. Below are concrete items to watch for, with section references and the mechanism that causes the issue.
Presumption of meter accuracy shifts evidential burden (s 19(2))
Meter readings are taken to be correct unless there is evidence to the contrary. In practice, challenging a bill will often require a meter test or expert evidence because the statutory presumption favours the authority. The meter-testing regime (s 25) then determines who bears testing costs depending on the result.
Meter testing tolerance and costs (s 25)
If a meter registers less than 3% above the true quantity, the applicant for a test pays the fee determined by the authority (s 25(3)). Only if the meter registers 3% or more above the true quantity does the authority bear the expense and must adjust readings (s 25(4)). Commercial customers should be aware that minor inaccuracies will not trigger authority-borne tests.
Ownership of meters limits owner interference (s 21)
Meters and plumbing fittings provided by the authority remain the authority’s property (s 21). Owners who repair, replace or alter such equipment risk breaching the regulation or invalidating readings; they may also be liable for damage costs under s 24(2).
Cut-off powers and notice,validity despite notification defects (s 37)
Authorities may cut off supply for non-payment or non-compliance (s 37(1)) and must notify the landholder (s 37(2)); however, failure to notify does not affect the validity of the authority’s actions (s 37(3)). Practically, this reduces a procedural defence to disconnections.
Emergency and ministerial discretion on major works (ss 9-10)
Ministerial approval requires production of requested information, documentation and inspections, and the Minister must be satisfied of competence (s 9(1)). The Minister may revoke approvals for failures in information or compliance (s 9(2)). Developers should build time and documentation requirements into project schedules.
Gazettal-based water restrictions override contracts (s 36(4))
A restriction notice published in the Gazette may have effect despite contractual supply provisions (s 36(4)). Contracting parties cannot rely on private agreements to avoid compliance with an authority-imposed restriction.
Broad administrative powers in authorisations and conditions (ss 64-67)
Essential Energy can impose conditions at grant or later vary them (s 64(2), s 65(1)), and may suspend or cancel authorisations for a wide range of reasons, including contraventions of other jurisdictions’ laws (s 67(1)(a)(iii)). Subject to natural justice and administrative law, the holder’s operating rights can therefore change post-grant.
Short timeframes and procedural deadlines for plumbing work (ss 53, 56, 57)
Emergency plumbing exceptions require prompt permit application within two business days (s 53(2)(b)(ii)). Statements of compliance must be given within 48 hours of completion (s 56(1)). Directions to rectify defective work must be issued within two years (s 57(2)). Practitioners advising contractors need robust compliance checklists to avoid penalties.
Discharge policy is Minister-approved and prescriptive (s 60)
Essential Energy’s discharge policy requires Ministerial approval and must include classification of substances, exempt/prohibited categories, procedures and charging methods (s 60(1), (3)). Applicants cannot rely solely on authority practice; the Minister-approved policy sets the substantive boundaries for permissible discharges.
Penalty notice schedule fixes monetary amounts (s 112 and Schedule 1)
Schedule 1 fixes the penalty notice amounts for specific offences; these can be imposed administratively. Practitioners should ensure fines in Schedule 1 are applied to the precise statutory provision listed, because the regulation limits the situations in which a penalty notice may issue (s 112(2)).
Service of notices by advertisement for unknown owners (s 111(2)(e))
Service on owners of unoccupied land with unknown addresses may be effected by newspaper advertisement which expressly states that the advertisement operates as service (s 111(2)(e)(iv)). This can create practical difficulties for owners who genuinely are unaware; however the regulation makes that mode operative.
Concessions mechanics are proportionate and administratively gated (ss 103-109)
The concession for eligible pensioners is the lesser of half the service charge or an amount specified by the Minister (s 103). Eligibility and application processes are matters for the authority to verify (s 105), and refunds require timely application (s 108). Mistakes or late applications can pose recovery risks.
Each of these "gotchas" flows directly from the text. Clients operating in affected areas should map these provisions to operational procedures: meter access and testing policies, permit application timelines, documentation and inspection readiness for major works, billing dispute processes, and monitoring of Essential Energy’s discharge policy once approved.
How to comply
The regulation sets many prescriptive operational and administrative steps. Below is a practical compliance checklist, mapped to key provisions, designed for water supply authorities, owners/occupiers, contractors and developers.
For water supply authorities (including Essential Energy and Cobar Water Board)
Publish and maintain maps defining areas of operations and drainage areas, and make them available for free inspection as required (ss 4-7, s 42(1)). Ensure maps referenced are held with the Department as applicable (ss 4(1), 5(1), 7(1)).
Adopt and document strategic planning processes that can be certified as “effective and evidence‑based” in the Secretary’s opinion (s 11). Keep records evidencing evidence-based decision-making and stakeholder engagement.
Prepare and submit to the Minister a discharge policy (Essential Energy) for approval and publish the approved policy publicly (s 60(1)-(2)). Ensure the policy discloses categories, procedures, concentration limits, charging methods and other matters required by s 60(3).
Maintain precise records for service charges (s 96). Establish a register that includes liable persons, amounts, due dates and land descriptions, and ensure any amendments trigger the notice obligations in s 96(4).
Ensure internal processes for authorisations comply with the application, documentation and fee rules (ss 61-63), and adopt clear internal decision records for grants, refusals and conditions (ss 62, 64).
Implement meter installation, maintenance, meter testing, and access protocols in conformity with ss 21-27, including clear customer communication on hire fees (s 22(2)), meter location standards (s 22(4)) and testing charge rules (s 25).
For enforcement actions (disconnection, suspension, cancellation), ensure procedures provide required notices, articulate grounds and preserve records showing compliance with the regulation’s notice and service rules (ss 37, 67, 111).
For owners and occupiers of land
Do not operate shared water or sewerage services across separately owned lots without written consent from the authority (ss 14(1), 50(1)). For strata schemes, note the exception (s 14(2) and s 50(2)).
Seek and obtain plumbing permits for installation or connection of water supply and sewerage services where a water main or sewer main is connected or available (ss 45(1), 48(1)). In emergency work, apply for the permit within two business days after the work (s 53(2)).
Install and keep plumbing and sewerage services in good order and compliant with the Plumbing Code of Australia (ss 46(1), 49(1), 54). Use only authorised fittings where required (s 55).
Ensure meters are accessible and protected (ss 23-24). Comply with directions to enable meter reading, and give the 14 days’ written notice when discontinuing an authority-provided meter (s 27).
When completing plumbing work, supply a statement of compliance to Essential Energy and to the owner within 48 hours (s 56(1)). Keep copies and ensure company or contractor compliance to avoid false statement exposure under the Crimes Act (s 56 note).
If billed, exercise meter-testing rights under s 25: apply in the authority’s approved form, understand the 3% tolerance rule and who bears testing costs.
For plumbing contractors and permit holders
Hold valid plumbing permits for work in the area (ss 53, 61). For emergencies, ensure after-the-event permit application within the two-business-day window (s 53(2)(b)(ii)).
Use only fittings authorised by the authority unless exempt (s 55). If seeking authorisation, be prepared to provide samples, testing results, or a quality-assurance manufacturing system (s 55(3)).
Provide statements of compliance promptly (s 56). Keep professional indemnity and records to support compliance if Essential Energy directs rectification within two years (s 57).
If damage to authority property occurs during works, notify the authority immediately (s 58) and be prepared to remedy or pay for repairs (s 24(2)).
For developers and applicants (discharge approvals and works)
When applying for certificates of compliance, include development consent or complying development certificate details (s 39). For prescribed development types (building works, subdivision, change of use), check divisional triggers (s 40).
For discharge approvals, submit detailed plans and specifications of plumbing work and apparatus, the nature/quantity/frequency of discharges, and owner consent where relevant (s 61(3)).
Anticipate that the authority may request further information and may refuse to consider incomplete applications until compliance (s 61(4)-(5)). Build time and cost contingencies for such requests.
Review Essential Energy’s discharge policy once published and design treatment or pre‑treatment works to meet permitted characteristics, maximum discharge rates and measurement conditions set out as potential conditions of approval (s 64(3)).
For pensioners and persons seeking concessions
Apply within the authority’s approved time and form to secure reductions (s 105). Ensure proof of eligibility as an eligible pensioner (s 103) is available and keep records to support claims for refunds where overpayment has occurred (s 108).
If hardship is acute, advise clients that the Minister may make orders treating certain persons as eligible pensioners under s 107, but those orders are discretionary and subject to the Minister’s reasonable belief thresholds.
Objections, disputes and administrative review
Use the objection process to contest drainage inclusion (s 43) or service charge classification or adjustment (s 99). For objections to service charges, note the one-month time limit from receipt of the notice (s 99(2)).
Where an authorisation is suspended or cancelled, canvass internal review and administrative law remedies promptly; the regulation permits administrative suspension without prosecution (s 67).
Where disconnections occur, check s 37 procedural compliance and the authority’s record-keeping and service mechanisms (s 111) as part of a dispute response.
Record-keeping and governance
Keep comprehensive records: authorisations, refusals, meter tests and calibration results, statements of compliance, notices served, service-charge registers and evidence supporting strategic planning (ss 11, 19, 25, 56, 95-96). These are essential both for good governance and for defending enforcement actions or responding to objections.
In sum, compliance requires integrating permit workflows, customer communication, meter management protocols, discharge-policy alignment and robust record-keeping mapped to the specific section obligations in the regulation. Where discretion is exercised by the Minister or the authority, document the factual basis for compliance to reduce administrative risk.
(e) the land on which the Broken Hill Pumping Station is located,
(f) the land from the Broken Hill Pumping Station to Broken Hill on which the Broken Hill pipeline is located.
5 Cobar Water Board
5 Cobar Water Board
5 Cobar Water Board
(1) Cobar Water Board’s area of operations is the area of land shown by distinctive marking on the map marked “Area of Operations of Cobar Water Board” held by the Department.
(2) The area of operations includes the following—
(a) the land on which the Cobar Storage Dam is located, as shown on DP 755660,
(b) the locality of Canbelego,
(c) the land over which the Nyngan to Cobar pipeline is located.
6 Sydney Olympic Park Authority
6 Sydney Olympic Park Authority
6 Sydney Olympic Park Authority
The Sydney Olympic Park Authority’s area of operations is the Sydney Olympic Park Development Area within the meaning of the Sydney Olympic Park Authority Act 2001.
7 Water NSW—Fish River water supply scheme
7 Water NSW—Fish River water supply scheme
7 Water NSW—Fish River water supply scheme
(1) Water NSW’s area of operations, in relation to the Fish River water supply scheme, is the area of land shown by distinctive marking on the map titled “Fish River Area of Operations” held by the Department.
(2) The area of operations includes the following land—
(a) land owned, occupied or used by Water NSW in relation to the Fish River water supply scheme in the following local government areas—
(i) Blue Mountains City Council,
(ii) Lithgow City Council,
(iii) Oberon Council,
(b) land on which the following works, and water management works incidental to or connected to the works, are located—
(i) the concrete dam on Fish River at Oberon,
(ii) Duckmaloi weir,
(iii) Rydal storage,
(c) land on which access roads and easements in relation to the works and water management works are located.
(3) In this section—
Fish River water supply scheme has the same meaning as in the Water NSW Act 2014.
Division 2 Exercise of functions
Division 2 Exercise of functions
Division 2 Exercise of functions
8 Limits on exercise of functions
8 Limits on exercise of functions
8 Limits on exercise of functions
(1) For the Act, section 289(2), the Cobar Water Board must not exercise any function within its area of operations other than the function of providing water supply services.
(2) The Sydney Olympic Park Authority must not exercise any function within its area of operations other than functions relating to the Water Reclamation and Management Scheme at Sydney Olympic Park, including—
(a) the collection and treatment of waste water, and
(b) the distribution of treated waste water.
(3) The Sydney Olympic Park Authority may exercise functions in relation to the distribution of treated waste water in the same way as a water supply authority may exercise functions in relation to the distribution of water.
(4) Water NSW must not exercise any function within its area of operations other than the function of providing water supply services.
9 Ministerial approval for water supply works
9 Ministerial approval for water supply works
9 Ministerial approval for water supply works
(1) For the Act, section 292(4), the Minister must not grant an approval for works to which an approval is required under the Act, section 292(1)(a), unless—
(a) the water supply authority has given the Minister—
(i) information the Minister has requested, and
(ii) the relevant documentation, and
(b) the Minister is satisfied that—
(i) the inspections of the proposed works, and of the site of the proposed works, that the Minister has required to be carried out for the purpose of obtaining the approval have been carried out, and
(ii) the water supply authority is competent to construct, maintain and operate the proposed works.
(2) The Minister may revoke an approval if satisfied the water supply authority has failed to do the following with respect to the construction, maintenance or operation of the works to which the approval relates—
(a) to comply with a requirement to give information or documentation,
(b) to comply with a direction given by the Minister,
(c) to accept supervision that the Minister has required.
(3) In this section—
relevant documentation means the following—
(a) the plans and specifications of the proposed works,
(b) all documents and data relating to the proposed works held by the water supply authority,
(c) other documents that are necessary to satisfy the Minister of matters referred to in subsection (1)(b).
10 Ministerial approval not required for certain works
10 Ministerial approval not required for certain works
10 Ministerial approval not required for certain works
For the Act, section 400(2), a water supply authority is exempt from the requirement for the Minister’s approval under the Act, section 292(1)(a) in relation to the construction, maintenance and operation of water management works and other associated works, except for the following works—
(a) dams for the impounding or diversion of water for public use, and associated works,
(b) declared dams under the Dams Safety Act 2015,
(c) water treatment works,
(d) sewage works.
11 Strategic planning
11 Strategic planning
11 Strategic planning
For the Act, section 322(a), a water supply authority must undertake strategic planning for the exercise of the water supply authority’s functions that, in the opinion of the Secretary or person nominated by the Secretary, is effective and evidence-based.
12 Consent of water supply authorities
12 Consent of water supply authorities
12 Consent of water supply authorities
(1) For this regulation, the consent of a water supply authority must be given by written notice.
(2) The consent may be—
(a) given unconditionally or subject to conditions, and
(b) varied or revoked.
Part 3 Water supply
Part 3 Water supply
Part 3 Water supply
Division 1 Preliminary
Division 1 Preliminary
Division 1 Preliminary
13 Application
13 Application
13 Application
This part applies to, and in relation to, water supplied by a water supply authority.
Division 2 Water supply services—the Act, s 301B
Division 2 Water supply services—the Act, s 301B
Division 2 Water supply services—the Act, s 301B
14 Owner must not share water supply service without consent
14 Owner must not share water supply service without consent
14 Owner must not share water supply service without consent
(1) An owner of land must not, without the consent of a water supply authority, operate or use a water supply service that extends over, or supplies water to, 2 or more separately owned lots.
Maximum penalty—20 penalty units.
(2) Subsection (1) does not apply to separately owned lots in a strata scheme under the Strata Schemes Development Act 2015.
15 Persons must not misuse and waste water
15 Persons must not misuse and waste water
15 Persons must not misuse and waste water
A person must not waste, or cause or allow anything to be done to waste, water supplied by a water supply authority.
Maximum penalty—20 penalty units.
16 Persons must not contaminate water
16 Persons must not contaminate water
16 Persons must not contaminate water
A person must not cause or allow anything to be done to contaminate water in a water supply authority’s water supply system.
Maximum penalty—20 penalty units.
17 Persons must take water using approved stop taps
17 Persons must take water using approved stop taps
17 Persons must take water using approved stop taps
A person must not, without the consent of a water supply authority, take water from a water main other than by a water supply service pipe connected to the water main with a stop tap approved by the water supply authority.
Maximum penalty—20 penalty units.
18 Supply of plans to owners
18 Supply of plans to owners
18 Supply of plans to owners
On application by an owner or an owner’s agent, a water supply authority must issue a plan showing the point of connection of land to the water supply authority’s sewerage system.
Division 3 Measurement of water supply—the Act, s 301C
Division 3 Measurement of water supply—the Act, s 301C
Division 3 Measurement of water supply—the Act, s 301C
19 Measurement of water supply
19 Measurement of water supply
19 Measurement of water supply
(1) A water supply authority must measure the supply of water from a water main to land by—
(a) a meter provided by the water supply authority, or
(b) another method approved by the water supply authority.
(2) In the absence of evidence to the contrary, the quantity of water supplied from a water supply system is taken to be the quantity measured and recorded by the meter.
20 Information about water supply
20 Information about water supply
20 Information about water supply
(1) A water supply authority may direct an owner or occupier of land to provide information necessary to enable the water supply authority to assess the amount of water supplied to the land.
(2) A person must comply with a direction given under this section.
Maximum penalty—10 penalty units.
21 Property in meters and plumbing fittings
21 Property in meters and plumbing fittings
21 Property in meters and plumbing fittings
A meter or plumbing fitting provided by a water supply authority, and connected to or forming part of a water supply service pipe, remains the property of the water supply authority.
22 Installation of meters and hire fees
22 Installation of meters and hire fees
22 Installation of meters and hire fees
(1) A water supply authority may, for an owner or occupier of land, install the following works—
(a) a meter for measuring the quantity of water supplied to the land,
(b) the pipes and apparatus for the conveyance, reception and storage of the water.
(2) A water supply authority may charge an owner or occupier of land a hire fee for any of the works installed.
(3) A water supply authority may require an owner or occupier of land requiring a supply of water—
(a) to install the appropriate meters, pipes or apparatus, and
(b) to maintain meters, pipes and apparatus in good working order.
(4) A meter installed for measuring the quantity of water supplied to land must be installed on the water supply service pipe for the land, at a point that, in the opinion of the water supply authority, is as near as practical to the boundary of the land.
23 Access to meters
23 Access to meters
23 Access to meters
(1) A water supply authority may direct an owner or occupier of land—
(a) to install a meter in a specified location, or
(b) to take other action the authority considers necessary to enable a meter to be conveniently read or examined.
(2) The owner or occupier of land must comply with the direction.
Maximum penalty—10 penalty units.
24 Care of meters
24 Care of meters
24 Care of meters
(1) An occupier of land, or an owner of unoccupied land, must protect meters and meter fittings that are connected to, or form part of, a water supply service pipe for the land from damage.
Maximum penalty—10 penalty units.
(2) An occupier of land, or owner of unoccupied land, is liable to a water supply authority for the cost of repairing damage caused to a meter because of a failure to comply with subsection (1).
25 Testing of meters
25 Testing of meters
25 Testing of meters
(1) In objection to a meter reading, an owner or occupier of land for which a meter has been installed may apply to the water supply authority to test the meter.
(2) An application to test a meter must be in a form approved by the water supply authority.
(3) If the meter registers less than 3% above the quantity of water passed through the meter, the person who required the test must pay the fee determined by the water supply authority for carrying out the test.
(4) If the meter registers 3% or more above the quantity of water passed through the meter—
(a) an adjustment proportionate to the percentage of error must be made in the reading objected to and in further readings before the meter is removed, and
(b) the water supply authority must bear the expenses of the test.
26 Adjustment of charges for faulty meters
26 Adjustment of charges for faulty meters
26 Adjustment of charges for faulty meters
(1) A water supply authority may adjust the charge for water supplied during the period to which a meter reading relates on the basis of a daily consumption equal to the average daily consumption during a corresponding previous period if—
(a) the meter is registering inaccurately, or
(b) the meter has stopped registering.
(2) A water supply authority may assess the quantity of water used or may adjust the charge on another basis, as agreed by the authority and the owner or occupier of the land, if—
(a) there is no reading for a corresponding previous period, o
This is an opening excerpt, not the complete document.