Water Management (Water Supply Authorities) Regulation 2025
26Adjustment of charges for faulty meters
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26 Adjustment of charges for faulty meters
26 Adjustment of charges for faulty meters
(1) A water supply authority may adjust the charge for water supplied during the period to which a meter reading relates on the basis of a daily consumption equal to the average daily consumption during a corresponding previous period if—
(a) the meter is registering inaccurately, or
(b) the meter has stopped registering.
(2) A water supply authority may assess the quantity of water used or may adjust the charge on another basis, as agreed by the authority and the owner or occupier of the land, if—
(a) there is no reading for a corresponding previous period, or
(b) the water supply authority is of the opinion that an adjustment on the basis of the period would not be reasonable.