Compliance requires a systematic approach to each Part of the Regulations. For venue operators and casino operators, the starting point is a physical audit of the gaming machine area. Lighting should be tested using a lux meter at the specified points (0.3 metres in front of the base of each machine, 1.5 metres above the floor for horizontal, and left, centre, and right of the video screen for vertical). The non-gaming parts must also meet minimum averages. Measurements must be taken when the area is empty of patrons and staff (except the person measuring). Any deficiencies should be rectified immediately, as the obligation is ongoing while machines are available for gaming.
Windows providing external views from gaming machine areas should be checked. If any are missing or removed, the operator must ensure replacement or repair is completed within ten business days. If windows are obscured (e.g., by posters, film, or other materials), the only permitted obscuration is blinds. Tinting for temperature control or glare reduction is allowed but should be documented as such.
Player information materials must be ordered from the Commission well before gaming machines become available. The Commission must provide materials to venue operators within 14 days of a written request (regulation 16), so operators should submit requests early. Posters must be placed so they are clearly visible from in front of each machine: a compliance officer should sit or stand in front of each machine and confirm readability. Talkers must be affixed to every machine. Brochures must be stocked at each cashier area in numbers at least equal to the machine count. When player information standards are amended, operators have four months to replace old materials (regulation 18(3)), but the Commission must notify operators within 14 days and provide amended materials within three months.
Gaming machines must be set to display the time of day continuously, accurate within five minutes, showing AM/PM. The time display must not obscure other game information. Machines must also be capable of generating and displaying electronic game information and electronic player information at the player's instruction. Compliance with the cashless gaming provisions requires that no non-cash gaming token exceed $1,000 value. Operators should program machines to reject attempts to register more than $1,000 worth of credits from a token. Player cards must require the player to select the value of credits to be transferred before any bet is made; the selection screen should not automatically trigger a bet. Cashless gaming terminals must be sited at least two metres from any gaming machine, and operators must train staff not to assist players in using terminals while they are at a machine.
Signage must comply with the excluded sign categories. Only one sign per street frontage (maximum two for venues with multiple street frontages) is allowed under regulation 29, and it may only contain the word "pokies" in white text on a single background, limited to 2 square metres. Directional signs must not contain pictures or complex symbols, only words, numbers, and arrows. Corporate logos are limited to those in Schedule 3.
For wagering operators, betting rules must be displayed at each cash betting location in a position accessible to the public. A copy must be available at the principal place of business on demand. Selections must be numbered according to race fields. Significant events (regulation 53) must be reported to the Commission before the end of the next business day. Operators should establish internal procedures to identify and escalate such events promptly.
Community and charitable organisations conducting bingo must ensure that a responsible person or authorised adult aged at least 18 years supervises each session, and that running sheets are completed before the next game begins. Gross proceeds must be banked within three days (bingo centre) or five days (other venues) unless the Commission specifies otherwise. Returns must be lodged by 1 October each year, and if annual gross receipts exceed $50,000, they must be accompanied by a certificate from a qualified accountant or similar person. Prize distribution must be monitored to ensure the weekly 50-90% range is met. Organisations should avoid maintaining more than one jackpot pool concurrently in a session.
Lucky envelope permit holders must check notional value does not exceed $5,000 per series, and that prizes are between 50% and 75% of that notional value. Vending machines must be inspected to ensure they have tamper-proof counting devices and are installed only on permitted premises.
Raffle organisers must ensure tickets are printed with all required information, including permit number and draw details. The draw must give each ticket an equal chance, and the first ticket drawn must win first prize where there are multiple prizes. Unclaimed prizes must be retained for three months, then sold or disposed of after 12 months with proceeds paid to the Consolidated Fund (regulation 87).
Gaming industry employees must complete training within the prescribed timeframes. Employers should maintain records of each employee's RSG certificates and schedule refresher training well before the three-year anniversary of the fourth module certificate. The third module must be completed at least three months before the fourth module.
Finally, all applicants for licences, permits, or approvals should consult Part 8 fees carefully. Fees are expressed in fee units, and the actual dollar amount changes annually. The Commission may have published current fee amounts. Payment should be at the correct rate for the financial year in which the application is made.