[2026] NSWCATAP 127
General information, not legal advice.
NCAT Appeal Panel
2026-04-21
Seiden SC DCJ, Deputy President G Blake AM SC, Principal Member
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Source: NSW Caselaw (www.caselaw.nsw.gov.au). Converted to plain text by ZoeLaw. Not the official version.
Medium Neutral Citation: Star Training Academy Pty Ltd v Commissioner of Police, NSW Police Force [2026] NSWCATAP 127
Hearing dates: 28 March and 19 June 2025; final submissions 7 July 2025
Date of orders: 21 April 2026
Decision date: 21 April 2026
Jurisdiction: Appeal Panel
Before: Seiden SC DCJ, Deputy President
G Blake AM SC, Principal Member
Decision: (1) If the parties are in agreement, they are within three weeks of the publication of these Reasons, to file agreed short minutes of order to give effect to these Reasons, and joint written submissions limited to five pages in support of the proposed orders.
(2) Within 7 days of the publication of these Reasons, the parties are to file with the Registry mutually convenient dates for a directions hearing, to be held within three weeks and six weeks of the publication of these Reasons.
(3) The appeal is listed for a directions hearing on a date to be fixed by the Registrar for the consideration of whether any agreed proposed orders should be made or the making of procedural orders for the determination of the remaining issues.
Catchwords: appeals –– administrative review –– security industry licence –– revocation of licence –– whether appellant is a fit and proper person to hold a licence –– whether contrary to public interest for appellant to hold a licence –– question of law –– leave to appeal
Legislation Cited: Administrative Decisions Review Act 1997 (NSW)
Civil and Administrative Tribunal Act 2013 (NSW)
Security Industry Act 1997 (NSW)
Security Industry Regulation 2016 (NSW)
Cases Cited: Australian Gas Light Company v Valuer-General (1940) 40 SR (NSW) 126
Australian Mortgage & Finance Company Pty Ltd as trustee of the Melnikoff Family Trust & Ors v Rome Euro Windows Pty Ltd as trustee of the Rome Euro Windows Unit Trust & Ors [2014] NSWSC 996
Azzopardi v Tasman UEB Industries Ltd (1985) 4 NSWLR 139
Briginshaw v Briginshaw (1938) 60 CLR 336; [1938] HCA 34
Broadway Plaza Investments Pty Ltd v Broadway Plaza Pty Ltd In the matter of Combined Projects (Arncliffe) Pty Ltd [2020] NSWSC 1778
Clyne v Deputy Commissioner of Taxation (1981) 150 CLR 1; [1981] HCA 40
Collector of Customs v Agfa Gevaert (1996) 186 CLR 389; [1996] HCA 36
Collector of Customs v Pozzolanic Enterprises Pty Ltd (1993) 43 FCR 280; [1993] FCA 456
Collins v Urban [2014] NSWCATAP 17
Commissioner for Fair Trading v Sarkees [2025] NSWCATAP 134
Commissioner of Police, New South Wales Police Force v Parish [2025] NSWCATAP 180
Commissioner of the Australian Capital Territory Revenue v Alphaone Pty Ltd (1994) 49 FCR 576
Corcoran v Far [2019] NSWSC 1284
Council of the Law Society of New South Wales v Buckley [2025] NSWCATOD 98
Dokas v Gallagher (No 2) [2024] NSWCA 236
Donohoe v Albulario [2025] NSWSC 9
Dranichnikov v Minister for Immigration and Multicultural Affairs [2003] HCA 26; (2003) 77 ALJR 1088
Dwyer Building Group Pty Ltd v Spicer [2025] NSWSC 1508
Ferella v Chief Commissioner of State Revenue [2014] NSWCA 378; (2014) 96 ATR 875
Finance Facilities Pty Ltd v Federal Commissioner of Taxation (1971) 127 CLR 106; [1971] HCA 12
FLK v Transport for NSW [2023] NSWCATAP 140
FZK v Secretary, Department of Communities and Justice (No 3) [2025] NSWCATAP 150
GLJ v Trustees of Roman Catholic Church for Diocese of Lismore (2023) 280 CLR 442; [2023] HCA 32
Goodwin v Commissioner of Police [2010] NSWCA 239
Hanave Pty Ltd v Nomad Sydney Pty Ltd (formerly Wine Nomad Pty Ltd) [2023] NSWSC 265
Hawach v A & A Building Services Pty Ltd [2025] NSWSC 1174
Health Care Complaints Commission v Sathiyapal [2025] NSWCATOD 41
Hope v Bathurst City Council (1980) 144 CLR 1
Houda v Seraphim [2025] NSWCATAP 135
House v The King (1936) 55 CLR 499; [1936] HCA 40
Imbree v Chief Commissioner of State Revenue [2024] NSWCATAP 158
Jones v Dunkel (1959) 101 CLR 298; [1959] HCA 8
Lazarus Estates Ltd v Beasley [1956] 1 QB 702
Li v Attorney General for New South Wales [2020] NSWCA 302
Li v Chief of Army (2013) 250 CLR 328; [2013] HCA 49
Lipohar v The Queen (1999) 200 CLR 485; [1999] HCA 65
Liu v Director of Public Prosecutions (NSW) [2024] NSWSC 382
Lombard Farms Pty Ltd v Chief Commissioner of State Revenue [2013] NSWADTAP 42
Longman v The Queen (1989) 168 CLR 79; [1989] HCA 60
LPDT v Minister for Immigration, Citizenship, Migrant Services and Multicultural Affairs (2024) 280 CLR 321; [2024] HCA 12
McKinnon v Secretary, Department of Treasury (2006) 228 CLR 423; [2006] HCA 45
McNeill v Clarence Valley Council [2025] NSWCATAP 184
Medical Council of New South Wales v Mooney [2024] NSWCA 180
Minister for Immigration & Multicultural Affairs v Al Miahi [2001] FCA 744
Minister for Immigration and Border Protection v SZMTA; CQZ15 v Minister for Immigration and Border Protection; BEG15 v Minister for Immigration and Border Protection (2019) 264 CLR 421; [2019] HCA 3
Minister for Immigration and Border Protection v SZVFW (2018) 264 CLR 541; [2018] HCA 30
Minister for Immigration and Citizenship v Li (2013) 249 CLR 332; [2013] HCA 18
MZAPC v Minister for Immigration and Border Protection (2021) 273 CLR 506; [2021] HCA 17
Nathanson v Minister for Home Affairs (2022) 276 CLR 80; [2022] HCA 26
Orr v Cobar Management Pty Limited (2020) 103 NSWLR 36; [2020] NSWCCA 220
O’Sullivan v Farrer (1989) 168 CLR 210; [1989] HCA 61
Prendergast v Western Murray Irrigation Ltd [2014] NSWCATAP 69
Qasim v Health Care Complaints Commission [2015] NSWCA 282
Qasim v Medical Council of New South Wales [2021] NSWCA 173
R v District Court of the Metropolitan District Holden at Sydney; Ex parte White (1966) 116 CLR 644; [1966] HCA 69
Reece v Webber (2011) 192 FCR 254; [2011] FCAFC 33
Resource Pacific Pty Ltd v Wilkinson [2013] NSWCA 33
Stead v State Government Insurance Commission (1986) 161 CLR 141; [1986] HCA 54
SZBEL v Minister for Immigration and Multicultural and Indigenous Affairs (2006) 228 CLR 152; [2006] HCA 63
Targeted Property Investments Pty Ltd v Look Up Technologies Pty Ltd (No 2) [2023] NSWSC 416; (2023) 20 BPR 43,135
Thomas and Naaz Pty Ltd v Chief Commissioner of State Revenue [2023] NSWCA 40
Unique Commercial Group Pty Ltd v Cusumano [2024] NSWCATAP 204
Warren v Coombes (1979) 142 CLR 531; [1979] HCA 9
Wilson v Chan & Naylor Parramatta Pty Ltd atf Chan & Naylor Parramatta Trust [2020] NSWCA 62
Wollondilly Shire Council v Styles [2024] NSWCATAP 104
Yang v New South Wales Land and Housing Corporation [2025] NSWCA 58
YHY v YHZ [2024] NSWCATAP 117
Category: Principal judgment
Parties: Star Training Academy Pty Ltd (Appellant)
Commissioner of Police, NSW Police Force (Respondent)
Representation: Counsel:
S Lloyd SC with J King (Appellant)
Z Heger SC with A Hammond (Respondent)
Solicitors:
Piper Alderman (Appellant)
Maddocks Lawyers (Respondent)
File Number(s): 2025/00057763
Publication restriction: Pursuant to s 64(1)(a) of the Civil and Administrative Tribunal Act 2013, the names of all students referred to during the hearing, in evidence and submissions are anonymised and the disclosure of their names is restricted to the parties to these proceedings.
Pursuant to s 64(1)(b) and (c) of the Civil and Administrative Tribunal Act 2013, the publication and reporting of the names of the anonymised individuals referred to in these reasons for decision is prohibited.
Note: A Reference to the name of a person includes a reference to any information, picture or other material that identifies the person or is likely to lead to the identification of the person.
REASONS FOR DECISION
The background and the proceedings in the Tribunal
The Master Security Licence
The jurisdiction of the Appeal Panel
The statutory provisions
The nature of the appeal
The scope of and requirement for an appellant to raise a question of law
A question of law must be a “pure” question of law
Facts and procedural fairness
Facts and jurisdictional error
Requirement to particularise the question of law
The need for an appeal to be “on a question of law”
Leave to appeal
Jurisdictional error and materiality
The two standards of appellate review
The approach of the Appeal Panel
The grounds of appeal with respect to Allegation 1
Introduction
The particulars of Allegation 1
The non-contentious factual background concerning Allegation 1
Relevant findings and reasoning of the Tribunal
Ground 1
The articulated questions of law
The Respondent’s position
Does Ground 1 raise a question of law?
Context of Ground 1
Procedural fairness
Constructive failure to exercise the jurisdiction
Ground 1 raises a question of law
Determination of Ground 1
The approach of the Appeal Panel
Is there a material breach of procedural fairness?
Considerations in relation to materiality
Rationale for making the Decision
The logic behind finding Mr Malik provided knowingly false evidence
Why did the Tribunal find Mr Balmer was not on the Granville campus?
What did the Tribunal say about Mr Balmer being “more likely” to have signed the Ground 1 documents after 9 February 2021?
The impugned backdating conclusion, even if considered a finding, did not influence the Decision
Did the Tribunal make the impugned backdating conclusion?
No requirement to give notice of the impugned backdating conclusion
Conclusion in relation to the impugned backdating conclusion
Was the Tribunal’s statement concerning backdating evincing an intention to mislead, material?
If wrong, was notice given?
No error on a question of law
Leave to appeal would not be granted with respect to Ground 1
Conclusion on Ground 1
Ground 2
The articulated questions of law
The Respondent’s position
Does the overarching question raise a question of law?
Ground 2(a) does not raise a question of law
Leave to appeal on Ground 2(a) would not be granted
Ground 2(b) does not raise a question of law
Leave to appeal on Ground 2(b) would not be granted
Ground 2(c) does not raise a question of law
Leave to appeal on Ground 2(c) would be granted
Reasons for granting leave to appeal on Ground 2(c)
Determination of Ground 2(c)
Ground 2(c) is made out
Ground 2(c(1)) does not raise a question of law
Leave to appeal on Ground 2(c(1)) would not be granted
Ground 2(c(2)) raises a question of law
If no question of law, leave to appeal on Ground 2(c(2)) would be granted
Reasons for granting leave to appeal on Ground 2(c(2))
Determination of Ground 2(c(2))
Ground 2(c(2)) as concerns document R25
Ground 2(c(2)) as concerns documents A32 and A34
Ground 2(c(2)) is not made out
Ground 2(d) does not raise a question of law, but leave to appeal would be granted
Ground 2 is made out in part
Ground 3
The articulated questions of law
The Respondent’s position
Ground 3 does not raise a question of law
Leave to appeal on Ground 3 would be granted
Conclusion on Ground 3
Ground 3A
The articulated questions of law
The Respondent’s position
Does Ground 3A raise a question of law?
Paragraph (a)
Paragraph (b)
Paragraph (c)(i)
Paragraph (c)(ii)
Paragraph (d)
Ground 3A raises some questions of law on the appeal
Should leave to appeal be granted in relation to the remaining paragraphs?
Leave to appeal would be granted on Paragraph (b)
Submissions in relation to leave to appeal on Paragraph (c)(i)
Leave to appeal on paragraph (c)(i) would be refused
Leave to appeal on paragraph (d) would be granted
Determination of Ground 3A
Paragraph (a) of Ground 3A, Sentence 4 of [693] of the Reasons
The Appellant’s submissions
The Respondent’s submissions
Determination in relation to Paragraph (a)
Paragraph (b) of Ground 3A, Sentence 3 of [693] of the Reasons
Paragraphs (c)(ii) of Ground 3A, Sentence 2 of [693] of the Reasons
Paragraph (d) of Ground 3A, Sentence 1 of [693] of the Reasons
Conclusion on Ground 3A
The grounds of appeal with respect to Allegation 2
Introduction
The particulars of Allegation 2
Relevant findings of the Tribunal
Ground 4
The articulated questions of law
Respondent’s position
Ground 4 raises a question of law
Determination of Ground 4
Notice of the allegation of inadequate supervision
Prior to the hearing
The hearing
Opening submissions
Mr Buddeke’s report
Cross-examination of Mr Malik and Mr Leggett
Contemporaneous complaints of procedural fairness during the hearing
Closing submissions
The Appellant’s own case
Conclusion on Ground 4
There was no adequate notification of a case of lack of supervision
The breach was material
Ground 4 is made out
Ground 5
The articulated questions of law
The Respondent’s position
Ground 5 does not raise a question of law
Leave to appeal would be refused
Conclusion on Ground 5
Ground 5A
The articulated questions of law
The Respondent’s position
Ground 5A does not raise a question of law
Submissions in relation to Ground 5A
Appellant on “false and misleading”
“False”
“Misleading”
Respondent on “false and misleading”
Appellant reply on “false and misleading”
Determination of Ground 5A
Conclusion on Ground 5A
The grounds of appeal with respect to Allegation 4
Introduction
The particulars of Allegation 4
Relevant findings of the Tribunal
Ground 6
The articulated questions of law
The Respondent’s position
Does Ground 6 raise questions of law or should leave to appeal be granted?
Purported QOL (a) Mr Malik implicitly instructed Mr Yates
The Appellant’s submissions
The Respondent’s submissions
The Appellant’s submissions in reply
Purported QOL(a) does not raise a question of law and leave to appeal would not be granted
Purported QOL (b) Mr Malik’s knowledge of the conduct of Mr Yates on 8 June 2021
The Appellant’s submissions
The Respondent’s submissions
The Appellant’s submissions in reply
Purported QOL(b) does not raise a question of law and leave to appeal would not be granted
Purported QOL (c) Mr Malik’s knowledge of the impropriety of the conduct of Mr Yates on 8 June 2021
The Appellant’s submissions
The Respondent’s submissions
Purported QOL(c) does not raise a question of law and leave to appeal would not be granted
Purported QOL (d) the finding of the Tribunal that during cross-examination Mr Malik would not accept that Mr Yate’s conduct on 16 June 2021 was inappropriate
The Appellant’s submissions
The Respondent’s submissions
The Appellant’s submissions in reply
Purported QOL(d) does not raise a question of law and leave to appeal would not be granted
Conclusion on Ground 6
Ground 7
The articulated questions of law
The Respondent’s position
Ground 7 does not raise a question of law
Leave to appeal on Ground 7 would be refused
Conclusion on Ground 7
Ground 8
The articulated question of law
The Respondent’s position
The Appellant’s submissions in reply
Does Ground 8 raise a question of law or should leave to appeal in relation to Ground 8 be granted?
Ground 8(a) does not raise a question of law and leave to appeal would be refused
Grounds 8(b) and (c) raise a question of law
Leave to appeal on Grounds 8(b) and (c) would be refused
Ground 8(d) is not made out
Conclusion on Ground 8
Ground 9
The parties submissions
Leave to appeal on Ground 9 would be granted
Conclusion on Ground 9
Orders
This is an internal appeal from the decision of the Tribunal made on 21 January 2025 (the Decision) in proceedings between Star Training Academy Pty Ltd (the appellant or Star) and the Commissioner of Police, NSW Police Force (the respondent or the Commissioner) affirming the respondent’s decision, initially made on 24 June 2022 (the Revocation Decision) and affirmed on 19 August 2022 on internal review (the Internal Review Decision), to revoke the appellant’s Master Licence No 000101318 class MC, (the Master Security Licence) issued under the Security Industry Act 1997 (NSW) (SI Act).
Under the Master Security Licence, the owner, director and CEO of the appellant, Javaid Malik (Mr Malik), was designated the “nominated person” and a “close associate” of the appellant (“close associate” as defined in s 5 of the SI Act).
The Master Security Licence was revoked by the Revocation Decision, which was affirmed by the Internal Review Decision, as follows:
Mandatorily, pursuant to s 26(1A) of the SI Act when read with s 15(1)(f)(i) of the SI Act, because neither the appellant nor Mr Malik is a fit and proper person to hold a Master Security Licence.
In the exercise of the discretion under s 26(1)(d) of the SI Act when read with cl 25(1) of the Security Industry Regulation 2016 (NSW) (SI Regulation), because it is contrary to the public interest for the appellant to continue to hold a Master Security Licence.
On 22 August 2022, the appellant commenced administrative review proceedings against the respondent in respect of the Revocation Decision and the Internal Review Decision.
At first instance, the respondent pursued nine separate allegations, to support the contention that the decisions the subject of the administrative review should be affirmed. These nine allegations were particularised in opening submissions and in a letter from the respondent to the appellant dated 3 November 2023, which became part of exhibit A66. They are set out in the Tribunal’s reasons for decision (Reasons) at [11]-[27].
Briefly put, the allegations were as follows:
Allegation 1: the appellant provided false and misleading records to SafeWork NSW.
Allegation 2: the appellant provided false and misleading records to Training Services NSW.
Allegation 3: the appellant granted a security qualification to a student who was not competent.
Allegation 4: the appellant provided the Security Licensing & Enforcement Directorate (SLED) with workbooks which had been altered and thereby misrepresented student records.
Allegation 5: the appellant’s nominated person, Mr Malik, engaged in improper and inappropriate conduct towards students enrolled in security courses conducted by the appellant on at least two occasions.
Allegation 6: the appellant engaged in improper conduct towards former employees.
Allegation 7: the appellant did not comply with the Interim Regime established and in force during Supreme Court proceedings in which it was involved.
Allegation 8: the appellant failed to follow Covid-19 safety measures.
Allegation 9: Mr Malik proposed to Bob Lewis (Mr Bob Lewis), that Mr Malik would pay Paul Lewis (Mr Paul Lewis) an amount of money in return for Mr Paul Lewis providing a signed document confirming that he conducted the Work Health and Safety Course in Raymond Terrace from September 2016 (the Raymond Terrace Course or the WHS Course), and that Mr Malik intended that that offer would be communicated to Mr Paul Lewis through Mr Bob Lewis.
In its Reasons, the Tribunal found as follows:
Allegations 1, 3 and 4 were proven, Allegations 2 and 5 were partly proven, and Allegations 6 to 9 were not proven.
On the basis of Allegations 1 and 4, and Allegation 2 to the extent that it was proven, that neither the appellant nor its nominated person Mr Malik is a fit and proper persons to hold a Master Security Licence under s 15(1)(f)(i) of the SI Act, and decided that the Master Security Licence must be revoked pursuant to s 26(1A) of the SI Act.
On the basis of the falsification of records submitted to the appellant’s regulators for the purpose of misleading them, that it is contrary to the public interest for the appellant to continue to hold a Master Security Licence within cl 25(1) of the SI Regulation, and decided, in the exercise of the discretion under s 26(1)(d) of the SI Act, to revoke the Master Security Licence.
The appellant’s appeal is on 11 grounds, challenging the Tribunal’s findings on Allegations 1, 2 and 4 and the decision to revoke the Master Security Licence. The appellant contended that in relation to the first 10 grounds that the appeal is by right on a question of law and otherwise, to the extent necessary, by leave.
Briefly put here and set out in detail below, the appellant’s grounds of appeal contend that the Decision should be set aside on the basis that there were breaches of procedural fairness in that the Tribunal reached adverse conclusions without proper notice and failed to attend to material and well-articulated contentions. The appellant also contends that there has been a constructive failure to exercise the jurisdiction and cavils with the fact-finding process of the Tribunal. We have found that some of these grounds raised questions of law and for some that did not, leave to appeal would be granted.
For the reasons set out below, we find that some of the grounds of appeal are made out, and others not.
At the hearing, the parties jointly urged the Appeal Panel to bring the matter back for further argument if some of the grounds of appeal were to be upheld. This is because the ultimate decision of whether to affirm the revocation of the Master Security Licence is nuanced. Acceptance of some, but not all, grounds of appeal may not disturb the ultimate result, or may require redetermination of certain aspects of the application. Also, having regard to authorities such as Stead v State Government Insurance Commission (1986) 161 CLR 141 at 145-146 (Mason, Wilson, Brennan, Deane and Dawson JJ); [1986] HCA 54 (Stead), even where error is found, an appeal would not be allowed unless the error was material.
Having regard to our decision, we accept that this is a prudent course. We therefore refrain from making orders other than for the parties to bring in agreed short minutes of order if there is agreement. In any event the matter will be listed at a time convenient to the Appeal Panel and the parties for directions as to whether any agreed proposed orders should be made, or the making of procedural orders for the determination of the remaining issues. We have done this in order to avoid fragmenting any appeal from the orders in accordance with these reasons for decision. We note that this is a course adopted in several cases in the New South Wales Supreme Court: see for instance Broadway Plaza Investments Pty Ltd v Broadway Plaza Pty Ltd In the matter of Combined Projects (Arncliffe) Pty Ltd [2020] NSWSC 1778; Australian Mortgage & Finance Company Pty Ltd as trustee of the Melnikoff Family Trust & Ors v Rome Euro Windows Pty Ltd as trustee of the Rome Euro Windows Unit Trust & Ors [2014] NSWSC 996.
The appellant was granted a Master Licence No 000101318 class MB under the SI Act on 17 October 2014. That licence was renewed on 17 October 2019 and updated to class MC on 26 August 2020.
The appellant, pursuant to the Master Security Licence, relevantly provided:
security courses subject to conditions imposed by the respondent and for which the regulatory body was the SLED;
traffic control courses, for which the regulatory body was SafeWork NSW; and
vocational training courses, for which the regulatory body was Training Services NSW.
Training instructors engaged by the appellant included Mr Balmer, Mr Yates, Ms Kefalidis, Mr Rudd, Mr Paul Lewis, Mr Leggett and Mr Smith.
Administrative staff employed by the appellant included Urooj Ilyas, also known as Sarah Ilyas (Ms Sarah Ilyas), Ms Amna Ilyas and Ms De Sena.
Students of the appellant relevant to this appeal include Ms M, Mr A and Mr K.
Further relevant persons include Ms Wollaston, a manager at SLED, and Mr Buddeke, an investigator for Training Services NSW.
Section 80(1) of the Civil and Administrative Tribunal Act 2013 (NSW) (NCAT Act) allows a party to proceedings in which the Tribunal makes an internally appealable decision, to appeal the decision to an Appeal Panel. An administrative review decision is an internally appealable decision: NCAT Act, ss 32(1)(a) and (4). The decision of the Tribunal was an administrative review decision under s 30(5) of the NCAT Act and is therefore appealable to an Appeal Panel.
Relevantly, appeals against an internally appealable decision such as this may be made as of right on a question of law, or with the leave of the Appeal Panel, on any other grounds: NCAT Act, s 80(2)(b).
The respondent submits that a “question of law” within s 80(2)(b) of the NCAT Act means a “pure question of law”; that is to say, “a question of law alone”.
The appellant made the following submissions:
Whilst there must indeed be a question of law, there need not be a “pure question of law”.
The proposition that a question of law must be a “pure” question of law appears to derive from Wilson v Chan & Naylor Parramatta Pty Ltd atf Chan & Naylor Parramatta Trust [2020] NSWCA 62 where the New South Wales Court of Appeal granted leave to appeal under s 83 of the NCAT Act on a “pure question of law”.
In Unique Commercial Group Pty Ltd v Cusumano [2024] NSWCATAP 204 (Unique Commercial Group), the Appeal Panel, after stating at [25(3)] that a question of law means a “pure question of law”, seemingly inconsistently referred at [32] to several questions which might require the determination of some facts and hence not raise “pure” questions of law.
A question regarding a jurisdictional error may require the determination of facts, but should properly be treated as raising a question of law; or this risks splitting the appeal rights of an appellant and forcing them to seek judicial review in the Supreme Court.
Relying on Li v Chief of Army (2013) 250 CLR 328; [2013] HCA 49, that it was not necessary for the question of law to be squarely articulated in the notice of appeal; it was necessary only that there be a question of law.
The Appeal Panel has identified many times that the question of law comprehended by s 80(2)(b) of the NCAT Act is a pure question of law: see for example, Imbree v Chief Commissioner of State Revenue [2024] NSWCATAP 158 at [24]; Unique Commercial Group at [25(3)]; Commissioner for Fair Trading v Sarkees [2025] NSWCATAP 134 (Sarkees) at [17].
We are satisfied that a question of law, as apprehended by s 80(2)(b) of the NCAT Act, means what it says: a question of law. The emphasis that comes from describing it as a pure question of law is not inapposite; albeit, not necessary.
Whilst accepting that s 80 of the NCAT Act must be construed by reference to its own context, scope and purpose, it is relevant to note that in Orr v Cobar Management Pty Limited (2020) 103 NSWLR 36; [2020] NSWCCA 220 (Orr) the New South Wales Court of Criminal Appeal considered whether there had been a submission of “any question of law” pursuant to s 5AE(1) of the Criminal Appeal Act 1912 (NSW) for determination. Chief Justice Bathurst and Bell P at [48], [60] and [109] (Johnson J agreeing at [128], Garling J agreeing at [136], Lonergan J agreeing at [137]) made the following observations:
“48 As was noted in Bass v Permanent Trustee Company Limited (1999) 198 CLR 334 at 358; [1999] HCA 9 at [52], some questions of law can be decided without any reference to the facts, or may proceed by reference to assumed facts. These are sometimes described as ‘pure questions of law’. This was the terminology used, for example, by Leeming and White JJA in strictly confining a grant of leave to appeal in Wilson v Chan & Naylor Parramatta Pty Ltd atf Chan & Naylor Parramatta Trust [2020] NSWCA 62 at [11]; see also Medical Council of New South Wales v Lee [2017] NSWCA 282 at [77]; and Violi v Commonwealth Bank of Australia [2015] NSWCA 152 at [66] and [125].”
“60 It is well established that a question of mixed fact and law is to be differentiated from, and is not, a ‘question of law’. …”
“109 Those questions of law should be, in our opinion, what are sometimes described as ‘pure questions of law’. They should not draw the Court of Criminal Appeal into questions of fact. Moreover, they must be questions whose character as a question of law can be recognised on the face of the question, and not depend upon the answer given to the question. This does not include a question which may ultimately disclose an error of law depending on an analysis of the facts but where this cannot be known without scrutiny of the facts. …”
“There are several important points to make about this provision:
(1) There is no appeal to this Court from a decision of the Appeal Panel as of right. The applicant must persuade the Court that leave should be granted.
(2) An appeal is limited to ‘an appeal on a question of law’.
(3) As was recently emphasised in in Thomas and Naaz at [32], ‘it is not sufficient merely to assert that the Tribunal erred in law in order to satisfy the limited conferral of jurisdiction’. (To similar effect, see Ferella v Chief Cmr of State Revenue [2014] NSWCA 378; (2014) 96 ATR 875 at [6] and [22]; and Schwartz Family Co Pty Ltd v Capitol Carpets Pty Ltd [2017] NSWCA 223 at [13]). Accordingly, it is well-settled that a challenge which is wholly or partly factual cannot be converted into a question of law merely by asserting that a question of law is involved or merely by asserting error itself.
(4) What constitutes a question of law is ‘vexed and context dependent’ in the sense that the distinction between matters of fact and of law may turn on the circumstances in which the question arises (see Thomas and Naaz at [52] and Da Costa v R (1968) 118 CLR 186 at 194; [1968] HCA 51).
(5) Although there is no clear test of what constitutes a question of law for the purposes of s 83 of the CAT Act, it is important not to lose sight of the continuing binding authority in this State of the Court of Appeal’s decision (by majority) in Azzopardi v Tasman UEB Industries Ltd (1985) 4 NSWLR 139. Azzopardi stands for the proposition that a particular finding which is alleged to be ‘perverse’ or ‘unreasonable’ or ‘not reasonably open’ is not ordinarily a question of law. At pp 155–156, Glass JA (with whom Samuels JA agreed, Kirby P dissenting) said:
It is clear from these extracts that numerous pejorative expressions in common usage possess a single meaning and are interchangeable. To say of a finding that it is perverse, that it is contrary to the overwhelming weight of the evidence, that it is against the evidence and the weight of the evidence, that it ignores the probative force of the evidence which is all one way or that no reasonable person could have made it, is to say the same thing in different ways. Upon proof that the finding of a jury is vitiated in this way, it will be set aside because it is wrong in fact. Since the Act does not allow this Court to correct errors of fact, any argument that the finding of a Workers’ Compensation Commission judge is vitiated in the same way discloses no error of law and will not constitute a valid ground of appeal. It is also pointless to submit that the reasoning by which the court arrived at a finding of fact was demonstrably unsound as this would not amount to an error of law: R v District Court of Metropolitan District Holden at Sydney; Ex parte White (1966) 116 CLR 644 at 654.
(6) Furthermore, at p 157, Glass JA said:
…when the law correctly stated is applied to the facts found in order to produce a conclusion error may intrude again. An erroneous conclusion that facts properly determined fail to satisfy a statutory test, for example, injury arising out of the [course] of employment, substantial interruption to journey, or failure to provide suitable employment will ordinarily be an erroneous conclusion of fact. It is only in marginal cases that the statutory test is satisfied or not satisfied as a matter of law, because no other application is reasonably open: Hope v Bathurst City Council; Australian Gas Light Co v Valuer-General.
See also Thomas and Naaz at [53].
(7) It is unnecessary to decide for the purposes of this appeal whether a ‘question of law’ encompasses a mixed question of fact and law (see generally, at the federal level, the decisions of the Full Court of the Federal Court in Haritos v Commissioner of Taxation (2015) 233 FCR 315; [2015] FCAFC 92 and May v Military Rehabilitation and Compensation Commission (2015) 233 FCR 397; [2015] FCAFC 93 and contrast the position at the State level, which is reflected in cases such as Attorney-General for the New South Wales v X (2000) 49 NSWLR 653; [2000] NSWCA 199 at [44]; Orr v Cobar Management Pty Ltd (2020) 103 NSWLR 36; [2020] NSWCCA 220 at [60]; and Hanave Pty Ltd v Nomad Sydney Pty Ltd (formerly Wine Nomad Pty Ltd) [2023] NSWSC 265 at [45] per Chen J).
(8) The existence of a question of law is not merely a qualifying condition to the statutory right of appeal; rather, the question of law alone is the subject matter of the appeal (see Osland v Secretary to the Dept of Justice (No 2) (2010) 241 CLR 320; [2010] HCA 24 at [21] per French CJ, Gummow and Bell JJ and Davis v NSW Land and Housing Corporation [2016] NSWCA 325; (2016) 18 BPR 36,459 at [77] per McColl JA, with whom Meagher and Leeming JJA agreed).
(9) Whether or not an appeal is on a question of law should be approached as a matter of substance and not merely form. As the Full Court of the Federal Court said in Haritos at [107], if, as a matter of substance, there exists a question of law, the Court has ‘a procedural discretion, to be exercised judicially and where it is in the interests of justice to do so, to direct its formal identification in an amended notice of appeal even where the question of law has not been identified before the primary judge’. It is notable that the Court there viewed this approach as consistent with that of the Court of Criminal Appeal in R v JS [2007] NSWCCA 272; (2007) 175 A Crim R 108 at [57]–[69] per Spigelman CJ (with whom Mason P, McClellan CJ at CL, Hidden and Howie JJ agreed). Where an appellant is unrepresented, it may be appropriate to adopt a more generous or benevolent approach in assessing whether the notice of appeal identifies a question of law (see, for example, Avetmiss Easy Pty Ltd v Australian Skills Qualifications Authority [2014] FCA 314 at [75]–[77] per Mortimer J, as approved in Haritos at [104] and see also Prendergast v Western Murray Irrigation Ltd [2014] NSWCATAP 69 at [12]).
(10) A s 83 appeal to this Court is confined to a decision of the Appeal Panel and does not extend to the NCAT at first instance (see Bronze Wing International Pty Ltd v Safework NSW [2017] NSWCA 41 at [10]).”
The comprehensive summary by Griffiths AJ has been cited many times: Dokas v Gallagher (No 2) [2024] NSWCA 236 at [66] (Kirk JA and Griffiths AJA); Hawach v A & A Building Services Pty Ltd [2025] NSWSC 1174 at [7] (Stern J); Dwyer Building Group Pty Ltd v Spicer [2025] NSWSC 1508 (Dwyer) at [16] (Griffiths AJ).
With respect to his Honour’s comments at [33(7)], we consider that it is appropriate to follow the authorities in the New South Wales jurisdiction: Lipohar v The Queen (1999) 200 CLR 485; [1999] HCA 65 at [46] (Gaudron, Gummow and Hayne JJ). To that end, of particular relevance is what is said by Chen J in Hanave Pty Ltd v Nomad Sydney Pty Ltd (formerly Wine Nomad Pty Ltd) [2023] NSWSC 265 at [45]:
“As to the existence of a question of law, some matters are clear. First, a mixed question of fact and law does not fall within the description of ‘question of law alone’ (Attorney General for NSW v X (2000) 49 NSWLR 653; [2000] NSWCA 199 at [44]), nor is it a question of law: Orr v Cobar Management Pty Ltd (2020) 103 NSWLR 36; [2020] NSWCCA 220 at [60]. Secondly, it is insufficient to merely assert that the relevant decision-maker ‘erred in law’ so as to satisfy the limited conferral of jurisdiction: Ferella v Chief Commissioner of State Revenue [2014] NSWCA 378; 96 ATR 875 at [6] (‘Ferella’); Schwartz Family Co Pty Ltd v Capitol Carpets Pty Ltd [2017] NSWCA 223 at [13] (‘Schwartz’). As the defendant submitted, some of the grounds raised in the plaintiff’s summons adopted the formula of asserting that the Appeal Panel ‘erred in law’ without actually identifying how that error occurred and why it amounted to a question of law. Thirdly, a matter that is wholly or partly factual is not converted into legal error (or involve a question of law) merely by using the description ‘erred in law’: ‘no amount of formulary’ will transform something into a legal error if it is not: Australian Telecommunications Corporation v Lambroglou (1990) 12 AAR 515, 527; [1990] FCA 689. Fourthly, the grounds of appeal are required to explicitly identify the question of law raised: Ferella at [6] and [22]; Schwartz at [13]; Thomas and Naaz Pty Ltd v Chief Commissioner of State Revenue [2023] NSWCA 40 at [26]. Finally, although s 83(1) of the NCAT Act confines an appeal to this Court to an appeal ‘on a question of law’, there is no clear test available to define a question of law (Ferella at [4]) – or a test of universal application: Collector of Customs v AGFA-Gevaert Ltd (1996) 186 CLR 389, 394; [1996] HCA 36.”
As noted, there are some textual differences between ss 80 and 83 of the NCAT Act. Whilst both refer to an appeal “on a question of law”, s 83 requires leave of the Court to proceed on a question of law and there is no opportunity to extend the appeal beyond that question of law. Under s 80, an appellant may appeal as of right on a question of law or with leave “on any other grounds”. Whilst expressions within an act might yield different meanings depending on the context (see for example Clyne v Deputy Commissioner of Taxation (1981) 150 CLR 1 at 15 (Mason J, Aickin J agreeing at 23, Wilson J agreeing at 23); [1981] HCA 40 we see there is no justification to construe the expression “on a question of law” differently in s 80 to that under s 83 of the NCAT Act. Further, as there is a possibility for an Appeal Panel to extend the appeal to mixed questions of fact and law and to the merits by granting leave in appropriate cases, that is itself reason to treat the appeal as of right on a question of law, in a very confined manner. The requirements for there to be a question of law or for leave to be granted to extend the appeal beyond that in an appropriate case, act as the filter to ensure only those cases of principle are dealt with in the busy jurisdiction of the Appeal Panel, noting that s 83 was also described as a filter in Dwyer at [17].
We are therefore satisfied that an appeal under s 80 of the NCAT Act, as of right, does not extend to a mixed question of fact and law.
Without intending to put a gloss on the expression, and for emphasis only, we are satisfied that s 80(2)(b) of the NCAT Act apprehends a “pure” question of law in the sense that it must not be a mixed question of fact and law; and must be capable of determination without the requirement to determine disputed facts, except as discussed below in relation to procedural facts.
We do not apprehend that there is an irreconcilable inconsistency in Unique Commercial Group between [25(3)] and [32]; but if so, then that merely demonstrates an inaptness in those paragraphs, not to the principle that a question of law is a question of law and not a mixed question of fact and law. The Appeal Panel there identified, at [37] and [39], that care must be taken to ensure the grounds raise questions of law.
“Thirdly, ‘facts’ will always be relevant. Indeed, it may be necessary for the appeal court to make its own findings of particular facts. For example, evidence demonstrating a reasonable apprehension of bias, or indeed actual bias, may be relied upon in circumstances where it was not known to the appellant at the time of the hearing below. Similarly, a claim that the hearing below was procedurally unfair may require the appeal court to make findings as to what occurred below and the circumstances in which events occurred. These examples illustrate the danger of imposing additional constraints on the statutory language. To the extent that there is a fact/law dichotomy, the facts which are not to be reviewed by the appeal court dealing with a question of law are the facts relevant to the matter in dispute. There is a categorical distinction between the facts in dispute (what part of the building was completed?) and facts relating to the composition or conduct of the Tribunal.”
Finally, we do not accept that a question regarding a jurisdictional error which requires the determination of facts risks splitting the appeal rights of an appellant. To the extent a jurisdictional error does not raise a pure question of law or does not fall within the caveat from Donohoe, the Appeal Panel can grant leave to appeal.
That to determine whether there was a jurisdictional error may require determination of substantive facts, does not gainsay that a question of law must be a pure question of law.
As the question of law is the subject matter of the appeal (unless leave to appeal is granted), we are satisfied that it is necessary to articulate the question of law with precision. The New South Wales Court of Appeal has stated this requirement on a number of occasions, in various statutory contexts, where appeals are confined to questions of law: see for example, Ferella v Chief Commissioner of State Revenue [2014] NSWCA 378; (2014) 96 ATR 875 at [22] “necessary for the notice of appeal to identify precisely the particular question or questions of law” (White J, Barrett JA agreeing at [1]); Thomas and Naaz Pty Ltd v Chief Commissioner of State Revenue [2023] NSWCA 40 (Thomas and Naaz CA) at [71] “[i]t should be possible for the reader of a notice of appeal to apprehend what the question or questions of law are” (Leeming JA, Meagher JA agreeing at [1] and Griffiths AJA agreeing at [75]); Medical Council of New South Wales v Mooney [2024] NSWCA 180 at [96]-[97] (Leeming JA, Kirk JA agreeing at [141], Price AJA agreeing at [142] ).
The Appeal Panel has stated this requirement on a number of occasions with respect to an appeal under s 80 of the NCAT Act: see for example, Wollondilly Shire Council v Styles [2024] NSWCATAP 104 at [29] “it is preferable that the actual and specific question of law that it raises is identified with precision”; Sarkees at [16] “[t]he appellant is required to identify with precision the question or questions of law said to be raised by the appeal”.
That at the time of the institution of this appeal, the NCAT Notice of Appeal form did not expressly require an appellant to identify the question of law, does not absolve an appellant from satisfying the requirement that a question of law be articulated with precision; particularly where the appellant is legally represented: Thomas and Naaz CA at [71]-[72] (Leeming JA, Meagher JA agreeing at [1] and Griffiths AJA agreeing at [75]). Whilst we accept that whether there is a question of law is a matter of substance, it must be possible to identify it as a question of law. This does not gainsay that, as has been oft noted by Appeal Panels, subject to procedural fairness to the respondent, a benevolent approach may be taken when discerning whether a question of law is raised by a self-represented appellant: Prendergast v Western Murray Irrigation Ltd [2014] NSWCATAP 69 at [12] cited with approval by Griffiths AJ in Targeted at [33(9)]. Whether represented by a lawyer or not, it must be possible to identify with precision the question of law.
We do not see an irreconcilable inconsistency between this approach and the approach in Li v Chief of Army, where the High Court (French CJ, Crennan, Kiefel, Bell and Gageler JJ) at [7]-[8] accepted that two questions of law were in substance raised in the appeal to the Full Court of the Federal Court, although they were obscured by the prolixity of the grounds of appeal.
“An appeal is ‘on’ any question of law: s 80(2) of the NCAT Act. The question of law must not be hypothetical or arid. Whilst the following cases were decided in a different context to the present, see Liu v Director of Public Prosecutions (NSW) [2024] NSWSC 382 at [90]; Australian Broadcasting Tribunal v Bond (1990) 170 CLR 321 at 353–354; [1990] HCA 33.
An appeal is against orders and not reasons: AZC20 v Minister for Immigration, Citizenship, Migrant Services and Multicultural Affairs [2023] HCA 26 at [34], Property Investors Alliance Pty Ltd v C88 Project Pty Ltd (in liq) [2023] NSWCA 291 at [217], Kramer v Stone [2023] NSWCA 270 at [259]. Therefore, the question of law must be capable of affecting the orders the subject of the appeal.”
Particularly relevant to this appeal is the principle taken from the cases just referred to, that a question of law must not be arid. Where the question of law is not capable of affecting the orders, then it does not arise “on” the appeal. Such a question of law would not ground an appeal as of right.
Further, a ground must be material for it to be upheld: Stead at 145 (Mason, Wilson, Brennan, Deane and Dawson JJ).
The principles which govern the granting of leave to appeal were summarised by the Appeal Panel in Collins v Urban [2014] NSWCATAP 17 at [84], a decision which has been followed countless times by other Appeal Panels. Without being exhaustive, it may be appropriate to grant leave to appeal in matters that involve: issues of principle; questions of public importance or which might have general application; an injustice which is reasonably clear; a factual error that was unreasonably arrived at and clearly mistaken; or where the Tribunal has employed an unorthodox approach to fact-finding that was likely to produce an unfair result.
In order for leave to be granted, the applicant for leave must demonstrate something more than that the primary decision-maker was arguably wrong. The decision must be attended with sufficient doubt to warrant its reconsideration on appeal.
As recently noted by the Appeal Panel in Houda v Seraphim [2025] NSWCATAP 135 at [32]:
“Leave to appeal should only be granted when there are substantial reasons to warrant leave being granted. These reasons include the presence of an error of principle in the decision under appeal, resulting in substantial injustice. For leave to be granted, the decision under appeal must generally be attended with sufficient doubt to warrant its consideration on appeal (see e.g. Champion Homes Pty Ltd v Guirgus [2018] NSWCATAP 54 (Champion Homes) at [35]; FFO v Cumberland Council [2022] NSWCATAP 164 (FFO) at [9]; Bettington at [22]).”
As will be seen, the appellant’s grounds of appeal raise questions of procedural fairness, and the appellant’s submissions were often expressed in language reminiscent of jurisdictional error. We therefore pause to note the following.
In LPDT v Minister for Immigration, Citizenship, Migrant Services and Multicultural Affairs (2024) 280 CLR 321; [2024] HCA 12 (LDPT), the High Court addressed jurisdictional error and materiality in the context of an appeal against an administrative decision. The plurality (Gageler CJ, Gordon, Edelman, Steward, Gleeson and Jagot JJ), at [2]-[16], identified the principles. Relevantly to this appeal, the plurality said at [2]-[16] (footnotes omitted):
“Jurisdictional error and materiality
2 Jurisdictional error can refer to breach of an express or implied condition of a statutory conferral of decision-making authority which results in a decision made in the purported exercise of that authority lacking the legal force attributed to exercise of that authority by statute. …
3 … Jurisdictional error on the part of a statutory decision-maker in making a decision can include: misunderstanding the applicable law; asking the wrong question; exceeding the bounds of reasonableness; identifying a wrong issue; ignoring relevant material; relying on irrelevant material; in some cases, making an erroneous finding or reaching a mistaken conclusion; or failing to observe some applicable requirement of procedural fairness.
4 … Only by construing the statute so as to understand the limits of the statutory conferral of decision-making authority is it possible to determine, first, whether an error has occurred (that is, whether there has been a breach of an express or implied condition of the statutory conferral of decision-making authority) and, second, whether any such error is jurisdictional (that is, whether the error has resulted in the decision made lacking legal force).
…
7 In most cases, however, an error will only be jurisdictional if the error was material to the decision that was made in fact, in the sense that there is a realistic possibility that the decision that was made in fact could have been different if the error had not occurred. That is because it is now accepted that a statute which contains an express or implied condition to be observed in a decision-making process is ordinarily to be interpreted as incorporating such a ‘threshold of materiality’ in the event of non-compliance.
…
Two questions
9 Where it is alleged in an application for judicial review that a decision is affected by jurisdictional error constituted by a breach of an express or implied condition of a conferral of decision-making authority by a statute which incorporates a requirement of materiality, there are two questions: has an error occurred; and, if so, was that error material.
…
15 What must be shown to demonstrate that an established error meets the threshold of materiality will depend upon the error. … Where the error is a denial of procedural fairness arising from a failure to put the applicant on notice of a fact or issue, the court may readily be able to infer that, if fairly put on notice of that fact or issue, the applicant might have addressed it by way of further evidence or submissions, and that the decision-maker would have approached the applicant’s further evidence or submissions with an open mind. In those cases, it is ‘no easy task’ for the court to be satisfied that the loss of such an opportunity did not deprive the person of the possibility of a successful outcome. …
16 In sum, unless there is identified a basis on which it can be affirmatively concluded that the outcome would inevitably have been the same had the error not been made, once an applicant establishes that there has been an error and demonstrates that there exists a realistic possibility that the outcome of the decision could have been different had that error not been made, the threshold of materiality will have been met (and curial relief will be justified subject to any issue of utility or discretion).”
As noted in Nathanson v Minister for Home Affairs (2022) 276 CLR 80; [2022] HCA 26 (Nathanson) at [78]-[79] (Gordon J), [98] (Edelman J), some breaches of procedural fairness are, by their nature, material, and others require materiality to be made out.
To be material, it is necessary only to show that the breached condition may have affected the outcome: Nathanson at [39] (Kiefel CJ, Keane and Gleeson JJ). There need only be a “realistic possibility” the outcome could be different: Minister for Immigration and Border Protection v SZMTA; CQZ15 v Minister for Immigration and Border Protection; BEG15 v Minister for Immigration and Border Protection (2019) 264 CLR 421; [2019] HCA 3 (SZMTA) at [48] (Bell, Gageler and Keane JJ); MZAPC v Minister for Immigration and Border Protection (2021) 273 CLR 506; [2021] HCA 17 (MZAPC) at [39] (Kiefel CJ, Gageler, Keane and Gleeson JJ). Materiality needs only to be established by “reasonable conjecture”: Nathanson at [32]-[33] (Kiefel CJ, Keane and Gleeson JJ). It is not necessary to put on evidence or submissions as to what would have been done differently: Nathanson at [84] (Gordon J). Whether there is materiality depends on an analysis of the reasons for decision: MZAPC at [37] (Kiefel CJ, Gageler, Keane and Gleeson JJ).
Accordingly, the focus is on what may, by reasonable conjecture, have occurred, had there been compliance with the condition breached.
Procedural fairness concerns the process by which a decision was made. There is a “focus upon procedures rather than outcomes”: Applicant VEAL of 2002 v Minister for Immigration and Multicultural and Indigenous Affairs (2005) 225 CLR 88; [2005] HCA 72 at [16] (Gleeson CJ, Gummow, Kirby, Hayne and Heydon JJ). This means that it is necessary to identify and focus upon the condition said to have been breached.
The Decision pursuant to s 26(1A) of the SI Act to revoke the Master Security Licence was mandatory once the Tribunal made the ultimate finding that neither the appellant nor its nominated person, Mr Malik, is a fit and proper person to hold a Master Security Licence under s 15(1)(f)(i) of the SI Act.
The Decision pursuant to s 26(1)(d) of the SI Act to revoke the Master Security Licence ostensibly involved the exercise of a discretion once the Tribunal had made the ultimate finding that it is contrary to the public interest for the appellant to continue to hold a Master Security Licence within cl 25(1) of the SI Regulation.
At least at a practical level, it is not readily apparent what factors might provide the warrant for choosing not to revoke a licence where it has been determined that it would be contrary to the public interest for the person to whom the licence is granted to continue to hold it. In these circumstances, the use of the word “may” might not only be an empowering word but might become a “must” or a “shall”: Finance Facilities Pty Ltd v Federal Commissioner of Taxation (1971) 127 CLR 106 at 134-135 (Windeyer J); [1971] HCA 12; see also the discussion in Health Care Complaints Commission v Sathiyapal [2025] NSWCATOD 41 at [30]-[31].
We have not had to ultimately decide this, as we see that the appellant’s grounds of appeal are all directed to the ultimate findings made by the Tribunal concerning fitness and propriety and the public interest, and the findings on which these ultimate findings were based. The ultimate findings concerning fitness and propriety and the public interest required evaluative judgments. The expression “the public interest” has often been described as requiring a “discretionary value judgment” (McKinnon v Secretary, Department of Treasury (2006) 228 CLR 423; [2006] HCA 45 at [55] (Hayne J) citing O*’*Sullivan v Farrer (1989) 168 CLR 210 at 216 (Mason CJ, Brennan, Dawson and Gaudron JJ); [1989] HCA 61; Re Minister for Resources; Ex Parte Cazaly Iron Pty Ltd (2007) 34 WAR 403; [2007] WASCA 175 at [19] (Pullin JA)). However, this does not mean that ultimate findings should be characterised as discretionary decisions.
Whether a decision is discretionary or not does not turn on whether it can be described as the product of an evaluative judgment. In Minister for Immigration and Border Protection v SZVFW (2018) 264 CLR 541; [2018] HCA 30 at [35]-[50], Gageler J discussed the line of demarcation between conclusions of a primary judge which attract the deferential standard of appellate review applicable to an exercise of judicial discretion articulated in House v The King (1936) 55 CLR 499 at 504-505; [1936] HCA 40, and conclusions of a primary judge which attract the more general correctness standard of appellate review articulated in Warren v Coombes (1979) 142 CLR 531 at 551; [1979] HCA 9.
Justice Gageler at [49] expressed his conclusion as to the line of demarcation:
“The line is not drawn by reference to whether the primary judge’s process of reasoning to reach a conclusion can be characterised as evaluative or is on a topic on which judicial minds might reasonably differ. The line is drawn by reference to whether the legal criterion applied or purportedly applied by the primary judge to reach the conclusion demands a unique outcome, in which case the correctness standard applies, or tolerates a range of outcomes, in which case the House v The King standard applies. The resultant line is not bright; but it is tolerably clear and workable.”
The House v King grounds include: a mistake of law; a material mistake of fact; taking into account extraneous or irrelevant considerations; or failing to take into account a relevant, in the sense of mandatory, consideration. Further, whilst it may not be possible to discern exactly what error occurred, if the decision is unreasonable, viewed from the perspective that the right question was addressed, the relevant law was applied, all relevant considerations, and no irrelevant considerations, were taken into account, then error may be inferred.
The parties did not suggest that the grounds of appeal challenged a discretionary decision, notwithstanding that a decision to revoke a security licence under s 26(1)(d) of the SI Act is expressed in permissive, and not mandatory, language. The appeal concerns the findings of fitness and propriety and the public interest, and not an error in the exercise of any residual discretion.
We accept that the correctness standard applies in this appeal.
The approach we have taken, given the importance of identifying with precision the question of law, and, if there is no question of law, the importance of turning our minds, expressly, to whether there is a proper basis for the grant of leave to appeal, is as follows:
Identify the particulars for the Allegation to which the ground(s) relates.
Briefly outline any relevant non-contentious facts and reasoning of the Tribunal, as relevant.
Outline the ground of appeal.
Determine whether the ground of appeal, or a sub-ground of appeal, raises, with sufficient particularity, a question of law that could affect the outcome.
If so, determine that ground or sub-ground.
If not, consider whether leave to appeal should be granted.
If so, determine that ground or sub-ground.
We see that a step-by-step approach is required under s 80 of the NCAT Act, as set out above, rather than jumping directly to whether there is identifiable error. Where possible, we have followed this approach.
As already noted, at the hearing, the parties jointly urged the Appeal Panel to bring the matter back for further argument if some of the grounds of appeal were to be made out, in order to avoid fragmenting any appeal from this decision. We have adopted this course.
“50. This issue relates to Traffic Control Course TTC002816 delivered by Star on 9 February 2021.
- To deliver training and assessment for Traffic Control courses, a person must be approved as a trainer by SafeWork NSW, the responsible regulator (Bundle, p 1046 at [38]).
- It is accepted at AS [37]-[38] that Traffic Control Course TTC002816 was run by Mr Stephen Yates in circumstances where he was not a trainer approved by SafeWork NSW to deliver the course. While Mr Yates was subsequently approved as a trainer, this did not occur until 19 February 2021. Star’s position now is at odds with the position taken by Mr Yates in an interview with SLED, in which he denied running a traffic control course prior to his approval (Bundle p 1268-9, Q293-299; p 1275, Q351-356).
- Star’s paperwork for Traffic Control Course TTC002816, submitted on 16 February 2021, indicated that the training had been delivered by Mr Robert Balmer (replacing Ms Christina Kefalidis at short notice due to illness) (Bundle, p 1368-9). Both Ms Kefalidis and Mr Balmer were trainers approved by SafeWork NSW to deliver the course.
- Star accepts at AS [39] that the paperwork for Traffic Control Course TTC002816 was false.
- In essence, Star submits that it has a reasonable explanation for its conduct. Its position is that:
a. it was appropriate to have an unqualified trainer in circumstances where Mr Balmer came to work on the day but became unwell and students enrolled in the course had already arrived at the campus (Bundle, p 1337 at [10]);
b. Mr Balmer returned to the campus in the afternoon to mark the written assessments and issue the certificates to the students (Bundle, p 1338 at [16]); and
c. Mr Malik instructed Star administrative staff to inform SafeWork NSW that Mr Yates had delivered the course, but they failed to do so (Second Malik Affidavit at [35]-[36]; Bundle p 1338 at [17]-[19]).
- By contrast, Ms Sarah Ilyas’s evidence is that:
a. a number of students complained about Mr Yates’ competence to deliver Traffic Control Course TTC002816, and Mr Malik was forced to offer a monetary incentive to appease them (Bundle, p 1047 at [41]; Sarah Ilyas Affidavit at [51]-[53]);
b. she personally observed Mr Malik forging Mr Balmer’s signature on paperwork for Traffic Control Course TTC002816 (Bundle, p 1047 at [42]; Sarah Ilyas Affidavit at [54]);
c. she had an argument with Mr Malik about his dishonesty in relation to Traffic Control Course TTC002816, and it was the proximate cause of her resignation from Star (Bundle, p 1047 at [43]; Sarah Ilyas Affidavit at [55]);
- Ms Amna Ilyas’s evidence is:
a. that Mr Balmer was not present at the Star office on 9 February 2021 (Amna Ilyas Affidavit at [42]);
b. consistent with Ms Sarah Ilyas’ evidence about students’ complaints about Mr Yates’ competence (Amna Ilyas Affidavit at [44]-[45]); and
c. that Mr Malik did not give her or the other administrative assistant instructions to inform SafeWork NSW that Mr Yates had delivered the course (Amna Ilyas Affidavit at [49]).”
“6. The Applicant provided false and misleading records to SafeWork NSW when it notified SafeWork NSW on or around 16 February 2021 that Robert Balmer was the trainer for the Traffic Control Course conducted at Star on 9 February 2021: see s 58 Bundle p 1368-9.
- This was false and misleading in circumstances where Robert Balmer did not in fact deliver the course on 9 February 2021; Stephen Yates did. This information was false and misleading irrespective of whether Robert Balmer marked and signed the assessments.
- The records were provided to SafeWork NSW by administrative staff. Javaid Malik, knowing that SafeWork NSW had been notified Robert Balmer was the trainer for 9 February 2021 but knowing that Stephen Yates had delivered the training, failed to take steps to notify SafeWork NSW that Stephen Yates had delivered the training with the intention of misleading SafeWork NSW.
- Mr Malik’s intention to mislead SafeWork NSW by the submission of the notification at s 58 Bundle p 1368-9 is further evidenced by the fact that the Applicant also prepared false and misleading records concerning the training on 9 February 2021, namely:
9.1 at least one Statement of Completion (Ms M at Ex R25), which was false and misleading in that it purported to be signed by approved trainer Robert Balmer when in fact it had been signed by Javaid Malik using Robert Balmer’s signature or alternatively (with Mr Malik’s knowledge) Stephen Yates using Robert Balmer’s signature;
9.2 at least two assessments (belonging to Ms M at Ex A32 and another student at Ex JM-1 p 167-175), which were false and misleading in that they:
(a) purported to be marked by approved trainer Robert Balmer, when in fact (with Mr Malik’s knowledge) they were marked by Stephen Yates; and
(b) purported to be signed by approved trainer Robert Balmer when in fact they had been signed by Javaid Malik using Robert Balmer’s signature; and
9.3 an evidence of identity document for Ms M (Ex A34) which was false and misleading in that it purported to be signed by Robert Balmer when in fact it had been signed by Javaid Malik using Robert Balmer’s signature or alternatively (with Mr Malik’s knowledge) Stephen Yates using Robert Balmer’s signature.
- Mr Malik’s intention to mislead SafeWork NSW by the submission of the notification at s 58 Bundle p 1368-9 is further evidenced by the fact that Mr Yates (with Mr Malik’s knowledge) introduced himself to students on 9 February 2021 as ‘Bob’, thereby impersonating approved trainer Robert Balmer.”
Pursuant to the Master Security Licence, the appellant provided traffic control courses.
To deliver training and assessment for traffic control courses, a person must be approved as a trainer by SafeWork NSW.
As at 9 February 2021, Mr Balmer was approved, and Mr Yates was not approved, as a trainer by SafeWork NSW to deliver traffic control courses.
On 9 February 2021, Mr Yates delivered Traffic Control Course TTC002816 at the appellant’s Granville campus. The work of the trainer included marking and signing the assessments, and signing the Evidence of Identity and Record of Training, and the Certificates of Completion for the students. One of the students, whose name was anonymised, was Ms M who received an initialled Certificate of Completion on that day.
Mr Yates was approved as a trainer by SafeWork NSW to deliver traffic control courses on 19 February 2021.
On 16 February 2021, the TCT Course Lodgement/Tax Receipt form for Traffic Controller Course TTC002816 to SafeWork NSW (the Tax Receipt) recorded that Mr Balmer was the “Nominated Trainer”.
In July 2022, the appellant notified SafeWork NSW that Mr Yates had delivered the course on 9 February 2021.
The Tribunal made findings which exposed the reasoning process, in relation to various aspects of Allegation 1:
In relation to Mr Malik, the following credit findings were made (Reasons at [71]-[73]):
“71 Mr Malik’s evidence was relevant to each of the nine allegations. His oral evidence at hearing took place over five separate days as he was recalled following the cross-examination of other witnesses to respond to statements made by them. The Tribunal therefore had an opportunity to observe him give evidence on a number of separate occasions during the lengthy hearing.
72 I agree with the Respondent’s submissions that Mr Malik frequently gave long, discursive and non-responsive answers to simple questions (eg T178.4857-4894, T222.6634-223.6654, T385.840-849), often refused to answer simple “yes” or “no” questions appropriately (eg T401.1522-1555, T408.1843-1858), often sought to repeat his evidence-in-chief orally, even when it was non-responsive (eg T665.5369-5379), and chose to challenge or question his cross-examiner instead of answering the question (T186.5188, T188.5271-5273, T648.4682-4684, T671.5631). I found Mr Malik to be an unsatisfactory and unreliable witness. Consistently, when pressed during cross-examination on an obvious inconsistency between his answers and the documentary evidence, or an inconsistency with previous statements made by him, Mr Malik would begin talking at an increased speed, deflect responsibility to other individuals such as the Applicant’s training staff, pose questions to counsel or the Tribunal, and talk in generalisations.
73 These responses were not, as suggested by the Applicant’s submissions, merely “reflect[ive] of some idiosyncrasies in Mr Malik’s manner of communicating”, or explained by the fallibility of human memory, or the fact that English is not Mr Malik’s first language. They did not occur in relation to every question or line of questions being posed by the Respondent, but were a specifically observable reaction when the Applicant was being cornered into an admission, or an inconsistency in his evidence was being highlighted by the questioning. My observation was that they indicated where the Tribunal should treat Mr Malik’s evidence with caution.”
“76 Mr Balmer’s evidence was relevant generally to the Applicant’s conduct and more specifically, to Allegation 1 and the Traffic Control Course which took place at the Applicant’s Granville premises on 9 February 2021.
77 Mr Balmer worked for the Applicant between 2015 and 2022, but knew Mr Malik before he started working for the Applicant, and had a social relationship with Mr Malik outside work. As a witness, I found Mr Balmer to be defensive and argumentative, questioning counsel “what’s this got to do with anything” and making comments about Mr Malik to the effect of “Geez, you’re picking on that bloke”. His defensiveness in answering questions and his comments about Mr Malik support the Tribunal accepting the Respondent’s submission, that Mr Balmer’s motives for lying included both his own reputation, and his longstanding professional and personal relationship with Mr Malik.
78 On disputed factual matters, Mr Balmer was entirely unbelievable as a witness of truth. In cross-examination Mr Balmer identified his signature on various documents and when shown a signature of his name in a distinctly different handwriting, gave new evidence to the effect that both signatures were his. He stated to the Tribunal that he had broken his right arm at school, so had also learned to write with his left hand. That explanation was given without any supporting evidence, and was only provided to the Tribunal by Mr Balmer when he had been cornered in cross-examination with the markedly different signature of his name. I find that explanation entirely implausible in the circumstances.”
Thereafter, the Tribunal made findings which exposed the reasoning process relevant to whether Allegation 1 had been made out, or rebutted. These findings included in relation to: who (and who did not) mark or sign the assessments, the Evidence of Identity and Record of Training, and the Certificates of Completion for the students; whether Mr Balmer attended the Granville campus on 9 February 2021; and whether Mr Balmer and Mr Malik lied to the Tribunal whilst giving evidence in relation to Allegation 1.
In summary, in relation to Allegation 1, the Tribunal:
Explained why it was not satisfied as to the forgery allegations (Reasons at [129]-[146]).
Made findings in relation to who completed and signed the documents for the Traffic Control Course TTC002816 of 9 February 2021, and when (Reasons at [147]-[162]).
Made findings as to whether Mr Balmer attended the appellant’s Granville campus on 9 February 2021 (Reasons at [163]-[168]).
Explained why it was not satisfied that Mr Yates represented himself to the students of Traffic Control Course TTC002816 on 9 February 2021 as Mr Balmer (Reasons at [169]-[173]).
Explained why it was not satisfied that Mr Yates was sufficiently unqualified to conduct the course or that a number of students complained (Reasons at [174]-[177]).
Made findings that Mr Balmer did not mark or sign the assessments, the Evidence of Identity and Record of Training or the Certificates of Completion for the students, and each of Mr Malik and Mr Balmer knowingly gave false evidence when they said that Mr Balmer did so (Reasons at [178]-[181]).
Explained why it was not satisfied that on 9 February 2021, Mr Yates completed section 3 of the students’ Evidence of Identity and Record of Training in his own name (Reasons at [182]-[183]).
Explained why it was not satisfied that at around 4pm, Mr Yates forged Mr Balmer’s signature on the students’ Certificates of Completion in the presence of the students, including Ms M’s Statement (Certificate) of Completion (Reasons at [184]).
Explained why it was not satisfied that Mr Malik consciously decided not to inform SafeWork NSW that Mr Yates had conducted the course on 9 February 2021, and was also not satisfied that Mr Malik never instructed his staff to advise SafeWork NSW of this. The Tribunal made findings that he maintained the position with SafeWork that Mr Balmer had done so (Reasons at [185]-[190]).
Explained why it was not satisfied that Mr Malik had an intention to mislead SafeWork NSW by the submission of the notification on 16 February 2021, or by deciding not to inform SafeWork that Mr Yates had taken the course (Reasons at [191]).
Explained why it was not satisfied that Mr Malik had the intention to mislead SafeWork NSW as it had rejected the submission that Mr Malik forged Mr Balmer’s signature on the assessments and the evidence of identity documents (Reasons at [192]).
Set out its findings in concluding that Allegation 1 was proven (Reasons at [193]-[198]).
“The Tribunal erred in law insofar as the Tribunal failed to observe the requirements of procedural fairness in concluding (at [181], [195]) that Mr Balmer signed or might have signed certain documents after 9 February 2021 and backdated those documents to 9 February 2021.
a. Those conclusions were adverse to the appellant and were not obviously open on the known material: Commissioner for Australian Capital Territory Revenue v Alphaone Pty Ltd (1994) 49 FCR 576 at 591-592.
b. Neither the appellant nor Mr Balmer were given a fair opportunity to be heard in respect of those conclusions.
c. Those conclusions were material to the Tribunal’s consideration of whether Mr Balmer gave false evidence to the Tribunal or was mistaken in his recollection (which is the subject of ground 2 below).
d. In the absence of hearing from the parties on that counterfactual, the Tribunal should have dismissed the allegation.”
“Did the Tribunal fail to observe the requirements of procedural fairness or constructively fail to exercise jurisdiction insofar as the Tribunal found that Mr Balmer and Mr Malik knowingly gave false evidence in relation to Mr Balmer’s attendance at the appellant’s campus on 9 February 2021 and Mr Balmer’s initialling or signing of Ms M’s documents on 9 February 2021?”
Before deciding if Ground 1 indeed raises a question of law, we put the ground into more specific context.
Ground 1, in brief, is that the Tribunal erred, in failing to accord procedural fairness, when concluding that Mr Balmer signed (or may have signed) certain documents after the date they bore (9 February 2021), i.e., in concluding that he backdated them.
In the amended grounds of appeal, this ground is said to concern the “Tribunal…concluding (at [181], [195]) that Mr Balmer signed or might have signed certain documents…”. However, the question of law said to be contained in this ground, as reflected in the appellant’s submissions, relates, among other things, to “Mr Balmer’s initialling or signing of Ms M’s documents on 9 February 2021”. The submissions narrow the scope of documents the subject of this ground. Accordingly, although the Tribunal made comments in relation to the assessments, Certificates of Completion, Evidence of Identity and Record of Training documents of the other students in the Traffic Control Course TTC002816 of 9 February 2021, we focus on documents limited to Ms M’s documents from the Traffic Control Course of 9 February 2021: in particular, Ms M’s Evidence of Identity and Record of Training (recorded as exhibit A34), and Ms M’s Combined Theory and Assessment Workbook (recorded as exhibit A32) (together, the Ground 1 documents).
With respect to the Ground 1 documents, as well as Statements of Completion of other students of the course of 9 February 2021, the respondent contends that Mr Malik signed and forged Mr Balmer’s signatures by using carbon paper to copy Mr Balmer’s signature (Reasons at [136]). However, the Tribunal gave no weight to the evidence that Mr Malik signed and forged Mr Balmer’s signature on A32 and A34 (as well as Statements of Completion of the other students) using carbon paper (Reasons at [146]). In the absence of other evidence, the Tribunal was not satisfied that Mr Malik forged Mr Balmer’s signatures (Reasons at [146]).
With respect to Ms M’s Statement of Completion of 9 February 2021 (recorded as exhibit R25), which is not one of the Ground 1 documents but is relevant in the sense that the respondent had alleged that the signature on R25 had been forged, the Tribunal concluded that the signature on it was so different to the signature on Ms M’s Statement of Completion dated 10 March 2021 (which was undisputedly the signature of Mr Balmer), that the signatures were made by different people (Reasons at [149]). In so finding, the Tribunal rejected Mr Balmer’s evidence that he was ambidextrous and that is why the signatures looked different (Reasons at [150]). The Tribunal concluded that someone other than Mr Balmer signed Ms M’s Statement of Completion of 9 February 2021 (Reasons at [151]).
Whilst there had been some evidence from Ms M that she had seen the trainer (Mr Yates) write her name and sign her Statement of Completion on 9 February 2021, the Tribunal concluded that Ms M was mistaken (Reasons at [157]). Accordingly, even though satisfied that the Statement of Completion of 9 February 2021 was not signed by Mr Balmer, the Tribunal was not satisfied that Mr Yates “forged” Mr Balmer’s signature on Ms M’s Statement of Completion on 9 February 2021 (Reasons at [159]).
The respondent contended, at first instance, that the assessor’s writing and signature on Ms M’s Combined Theory and Assessment Workbook (A32), and the trainer’s declaration in section 4 of Ms M’s Evidence of Identity and Record of Training (A34) were so different to the handwriting and signature on Ms M’s Statement of Completion dated 10 March 2021 (which is undisputedly Mr Balmer’s signature) that another person (i.e., other than Mr Balmer) must have completed them (Reasons at [161]). Yet again, the Tribunal did not make this finding. Instead, the Tribunal noted that there were only minor variations between the signatures and the Tribunal was therefore not “comfortable making a finding that [the signatures] were made by someone other than Mr Balmer” (Reasons at [161]).
To put Ground 1 in context, it is also necessary to highlight that Mr Malik and Mr Balmer both gave evidence that Mr Balmer was on campus on 9 February 2021 and, it follows, available to sign the documents. It was said that he was not there to conduct the training (it was accepted that Mr Yates conducted the training), but to mark assessments and sign certain documents. To the contrary, the respondent contended that Mr Balmer was not at the campus on that day or, at least, not at the campus any time after 8am on that day, and that his signatures on documents dated 9 February 2021 were forged, with an intention to mislead. As detailed further below, the Tribunal found that Mr Balmer was not at the campus to sign the documents.
As already noted, the Tribunal rejected all the contentions of forgery as put by the respondent. Nevertheless, with respect to R25, the Tribunal accepted that “the signature is fraudulent, in that it is purporting to be signed by Mr Balmer in circumstances where I have found that it was not signed by Mr Balmer” (Reasons at [159]). Further, and the subject of Ground 1, having already noted that A32 and A34 bore the date 9 February 2021 (Reasons at [138]-[139]), the Tribunal found it “more likely” that Mr Balmer had backdated A32 and A34 (Reasons at [162]). Ground 1 concerns the so described “conclusions” that A32 and A34 were signed, or might have been signed, by Mr Balmer after 9 February 2021, and backdated by Mr Balmer to 9 February 2021, and the Tribunal’s consideration of the evidence that Mr Malik and Mr Balmer gave in relation to the initialling or signing of A32 and A34.
As identified above, the question of law was framed as concerning the Tribunal’s conclusions that “Mr Balmer and Mr Malik knowingly gave false evidence in relation to Mr Balmer’s attendance at the appellant’s campus on 9 February 2021 and Mr Balmer’s initialling or signing of Ms M’s documents on 9 February 2021”. We accept that the giving of false evidence on the topics of who signed the documents, and where Mr Balmer was on the relevant day, is inextricably linked to the Tribunal’s impugned conclusion “that Mr Balmer signed or might have signed certain documents after 9 February 2021 and backdated those documents to 9 February 2021”, which is the subject of Ground 1.
For ease of reference, we refer to the conclusions identified in Ground 1 as follows:
The conclusion that Mr Balmer signed or might have signed Ms M’s Combined Theory and Assessment Workbook and Ms M’s Evidence of Identity and Record of Training after 9 February 2021 and backdated those documents to 9 February 2021, is referred to as the impugned backdating conclusion.
The conclusion that Mr Balmer and Mr Malik knowingly gave false evidence in relation to Mr Balmer’s attendance at the appellant’s Granville campus on 9 February 2021 and Mr Balmer’s initialling or signing of Ms M’s Combined Theory and Assessment Workbook and Ms M’s Evidence of Identity and Record of Training on 9 February 2021, is referred to as the false evidence conclusion.
Also relevant to Ground 1 is what the Tribunal stated in the Reasons at [708] (emphasis added):
“However, Mr Malik’s conduct and the Applicant’s conduct with respect to each of Allegations 1, 2 and 4 as I have found above, demonstrate a significant lack of honesty, relevant to my assessment of the Applicant’s fitness and propriety to hold a Master Security Licence. The conduct I have found that Mr Malik and the Applicant engaged in with respect to Allegations 1, 2, and 4 involve providing SafeWork NSW, Training Services NSW, and SLED, with misleading records in relation to the courses provided by the Applicant. The misleading records included the deliberate falsification of records by the Applicant’s trainers, both with and without Mr Malik’s knowledge. Where there was no specific knowledge attributable to Mr Malik, this was because of a serious lack of oversight by him.”
It is apparent that the revocation of the appellant’s Master Security Licence was affirmed by the Tribunal, on the basis that both the appellant and Mr Malik had demonstrated that they were not fit and proper to hold a Master Security Licence under s 15(1)(f)(i) of the SI Act. As Mr Malik was the nominated person, and a “close associate” of the appellant (as defined in s 5 of the SI Act), the appellant’s fitness and propriety was obviously connected to Mr Malik’s honesty: Reasons at [32]. However, the interplay between, on the one hand, Mr Balmer’s honesty and, on the other hand, Mr Malik’s or the appellant’s fitness and propriety, is not evident. That connection (if any) lies at the heart of our determination of Ground 1. We explain this below.
Ground 1, on its face, raises the question of whether the appellant was denied a fair opportunity to be heard on a matter that was material and adverse to the appellant.
This raises the question of law whether there was a material breach of procedural fairness, as it is well-established that procedural fairness requires that an administrative decision-maker provide to an affected person a fair opportunity to respond to any adverse conclusion that is not obviously open on the known material: SZBEL v Minister for Immigration and Multicultural and Indigenous Affairs (2006) 228 CLR 152; [2006] HCA 63 (SZBEL) at [29], [32] (Gleeson CJ, Kirby, Hayne, Callinan and Heydon JJ) citing Commissioner of the Australian Capital Territory Revenue v Alphaone Pty Ltd (1994) 49 FCR 576 at 590-592 (Northrop, Miles and French JJ). A material breach of procedural fairness constitutes jurisdictional error: Nathanson at [1] (Kiefel CJ, Keane and Gleeson JJ), [45] (Gageler J); LPDT at [12] (Gageler CJ, Gordon, Edelman, Steward, Gleeson and Jagot JJ).
Appeal Panels of the Tribunal have accepted that whether there has been a material breach of procedural fairness constitutes a question of law, for the purposes of s 80(2)(b) of the NCAT Act: FZK v Secretary, Department of Communities and Justice (No 3) [2025] NSWCATAP 150 at [93]; McNeill v Clarence Valley Council [2025] NSWCATAP 184 at [179]; YHY v YHZ [2024] NSWCATAP 117 at [23]. Whilst a question of law as contemplated by s 80(2)(b) of the NCAT Act need not raise a jurisdictional error, the question must nevertheless arise “on” the appeal. It is the subject matter of the appeal: Ferella at [3] (Leeming JA). Accordingly, it must not be arid and must be capable of affecting the result. A non-material breach of procedural fairness would not satisfy that test.
In submissions, the appellant also raised the question of whether (for the same reasons as in relation to a breach of procedural fairness) the Tribunal constructively failed to exercise its jurisdiction. A constructive failure on the part of the Tribunal to exercise its jurisdiction may arise from a myriad of circumstances, including a failure to accord procedural fairness, which ultimately reflect that the Tribunal has purported, but failed, to do that which is required: Goodwin v Commissioner of Police [2010] NSWCA 239 (Goodwin) at [22] (Basten JA). The appellant’s submissions with respect to Ground 1 focus on the Tribunal’s failure to accord procedural fairness by not providing the appellant a fair opportunity to respond to an adverse conclusion. This is the prevailing issue. No different or distinct submissions were provided in relation to a constructive failure to exercise the jurisdiction.
We do not consider that overlaying a question concerning breach of procedural fairness with a question regarding whether the Tribunal constructively failed to exercise its jurisdiction is of any utility here, even though the latter conclusion may follow a conclusion of a breach of procedural fairness due to the overlapping nature of a breach of procedural fairness and a constructive failure to exercise the jurisdiction.
The parties were not in dispute that a party should be given notice of a materially adverse conclusion. They were, however, in dispute about whether the impugned backdating conclusion was material, and also, whether sufficient notice was given.
In articulating the question of law in its submissions, the appellant identified the part of the Decision that Ground 1 is said to affect. It is the conclusion that “Mr Balmer and Mr Malik knowingly gave false evidence” (i.e., the false evidence conclusion) in relation to Mr Balmer’s attendance at the appellant’s Granville campus and his signing of certain documents. The appellant maintains that the impugned backdating conclusion impacted the materially adverse conclusion that Mr Balmer and Mr Malik knowingly gave false evidence, which in turn affects the question of Mr Malik’s and the appellant’s fitness and propriety.
The appellant contends that having rejected the respondent’s contention that someone forged Mr Balmer’s signature, the Tribunal ought to have stopped there. The Tribunal ought to have made no findings about some other unparticularised fraud or dishonest conduct, such as backdating.
The appellant identifies that the Tribunal’s conclusion that Mr Balmer, himself, signed the documents, demonstrated some honesty, and showed that the Tribunal did not reject all of Mr Balmer’s evidence; yet this was not confronted by the Tribunal. The appellant submits that it was not open for the Tribunal to find that Mr Balmer (and Mr Malik) had given knowingly false evidence, without being comfortably satisfied that there was no less grave explanation for the deficiencies, which was not explored. The appellant proffers an example of a “less grave explanation”: that there was some basis to suggest that the date was “pre-filled” by “administrative staff”, which may support the position that Mr Balmer did not backdate the documents, with an intention to mislead. However, we note that this alternate explanation does not touch upon the other “conclusion” said to be made by the Tribunal, that Mr Balmer signed the Ground 1 documents after 9 February 2021.
The appellant contends that appropriate notice was not given for a case of signing the Ground 1 documents at a time after 9 February 2021 and then backdating them. It was submitted that it would have been necessary to clearly particularise and advance that case, which was not done. By failing to give notice that the Tribunal intended to conclude that the documents were (or likely were) signed after 9 February 2021 and backdated, which goes to questions of honesty and is therefore adverse and material, the appellant contends that the Tribunal breached the rules of procedural fairness.
On the other hand, the respondent contends that the Tribunal did not make the findings of backdating identified in Ground 1. The observations (not findings) that the Tribunal made concerning signing and backdating did not and could not affect the outcome; they were not material.
To be material in the sense of being capable of affecting the Decision, it is not sufficient for the impugned backdating conclusion to have, merely, a negative connotation (as backdating plainly does). It must be adverse in a material sense: it must be capable of affecting the Decision.
We first consider the Tribunal’s rationale for making the Decision and identify the logical steps to reaching it. It is only then that we can see how (if at all) the impugned backdating conclusion fits in. It is necessary for us to determine whether there was (1) a requirement to notify the appellant of the contention; (2) whether there was a failure to notify; and if so, (3) whether, if there had not been a failure to notify, this could have affected the result. As to the last aspect, materiality, we must ask whether, by reasonable conjecture, it could be said that had compliance with procedural fairness occurred (which on the appellant’s case would have entailed giving notice of the potential to make the impugned backdating conclusion), the Decision may have been different.
As we apprehend the appellant’s submission, it is to the effect that the impugned backdating conclusion led (at least in part) to the false evidence conclusion, which led (at least in part) to the Decision. We note, however, it is the fitness and propriety of the appellant and Mr Malik that is ultimately in question, not the fitness and propriety of Mr Balmer. We therefore must consider how (if at all) the impugned backdating conclusion and the false evidence conclusion, with respect to Mr Balmer, could have affected the Tribunal’s conclusion regarding Mr Malik’s honesty.
“193 Although I am not satisfied on the evidence to make all of the specific findings sought by the Respondent (outlined above at [119]), those specific findings are not essential to the Tribunal finding that Allegation 1 was made out by the Respondent. Allegation 1 was particularised by the Respondent as set out above at [11]-[12].
194 Based on the evidence before me I find that the Applicant did provide false and misleading records to SafeWork NSW on or around 16 February 2021, that Robert Balmer was the trainer for the Traffic Control Course conducted at Star on 9 February 2021. This was false and misleading in circumstances where Robert Balmer did not, in fact, deliver the course on 9 February 2021. Stephen Yates delivered the course.
195 This information was false and misleading irrespective of whether Robert Balmer marked and signed the assessments, of which I cannot be satisfied. If he did mark those assessments and sign the other course records, however, I find that his dating of those records to 9 February 2021 demonstrates an intention to mislead SafeWork NSW, because they were not marked or completed by him on 9 February 2021. The dating of those records to 9 February 2021 was thereby false and misleading.
196 I find that Mr Malik failed to notify SafeWork NSW that Stephen Yates had delivered the training. However, I am not satisfied that Mr Malik had any intention of misleading SafeWork NSW by not notifying SafeWork NSW of the change in trainer.
197 I find that both Mr Malik and Mr Balmer gave false evidence in relation to Mr Balmer’s presence at, nearby or on the Applicant’s Granville premises on the day the course was conducted on 9 February 2021. I find that Mr Balmer gave false evidence in relation to completing and signing Ms M’s Statement of Completion, dated 9 February 2021, and that he did not complete or sign that document.
198 I find Allegation 1 proven on the evidence before the Tribunal.”
In short, although the Tribunal was not satisfied of each one of the particulars of Allegation 1, the Tribunal was satisfied that the appellant had provided false and misleading records to SafeWork NSW on or around 16 February 2021, and that Mr Balmer was the trainer for the Traffic Control Course on 9 February 2021, when, as was undisputed, Mr Balmer did not deliver that course and Mr Yates delivered the course: Reasons at [194]. The Tribunal’s conclusion in this regard was not affected by any analysis of who signed certain documents: Reasons at [195]. This suggests that the Decision was not affected, at least directly, by when certain documents were signed.
Importantly, in relation to this, the Tribunal did not find that Mr Malik intended to mislead SafeWork NSW when he failed to notify them of the change in trainer: Reasons at [196].
In light of this, the Appeal Panel requested that the parties provide supplementary submissions on the proper construction of the finding at [708] of the Reasons and the specific conduct found by the Tribunal which demonstrated the lack of honesty there referred to.
In relation to Allegation 1, the appellant submitted that the finding contained in the first sentence of [197] of the Reasons, that Mr Balmer and Mr Malik knowingly gave false evidence in relation to Mr Balmer’s presence at the appellant’s Granville campus on 9 February 2021, was relevant to the Tribunal’s ultimate conclusion at [708] of the Reasons that the appellant and Mr Malik demonstrated a lack of honesty, relevant to their fitness and propriety and their suitability to hold a Master Security Licence. The respondent also made submissions to this effect. We accept this to be the case.
The respondent submitted, also, that Mr Malik’s failure to inform SafeWork NSW that Mr Yates had delivered the Traffic Control Course on 9 February 2021, and the appellant’s provision of false and misleading records to SafeWork NSW on 16 February 2021, were findings relevant to the lack of honesty and fitness and propriety of the appellant and Mr Malik. However, we are satisfied that each of those findings lack the element of intentionality required to impact upon the finding concerning the appellant’s and Mr Malik’s lack of honesty relevant to their fitness and propriety. We do not accept that they impacted the Decision, insofar as Mr Malik’s honesty is concerned. Whilst the records of 16 February 2021 were inaccurate, and thereby “false”, the Tribunal did not consider this to have been a deliberate falsehood.
The only express conclusion regarding dishonesty in relation to Allegation 1 is found in the first sentence to [197] of the Reasons, which is to the effect that both Mr Malik and Mr Balmer gave false evidence to the Tribunal in relation to Mr Balmer’s presence at or near the appellant’s Granville campus on 9 February 2021. This conclusion is also found at [178] of the Reasons, including the finding that Mr Balmer gave false evidence in relation to marking or signing any of the course documents on 9 February 2021:
“As discussed above, I am satisfied that Mr Balmer was not at the Applicant’s Granville campus on 9 February 2021. I am therefore also satisfied that Mr Balmer and Mr Malik each knowingly gave false evidence when they said he was at the Granville campus on that date, and marked or signed any of the course documents on that date.”
Having regard to the structure of the Decision, we are satisfied that the following factors influenced the Tribunal to conclude that Mr Malik knowingly gave false evidence (which forms part of the false evidence conclusion):
Mr Malik gave evidence that he had seen Mr Balmer at the Granville campus on 9 February 2021: Reasons at [164], [165].
The Tribunal found that Mr Balmer was not present at the appellant’s campus on that day: Reasons at [168], [178].
Mr Malik was “an unsatisfactory and unreliable witness” on the basis of the evidence he gave, and therefore his evidence should be treated “with caution”: Reasons at [72], [73].
Mr Malik gave “inconsistent and contradictory” evidence to that of Mr Balmer: Reasons at [122], [167].
Regarding the evidence about Mr Balmer being on campus being inconsistent, we note as follows:
Mr Malik said that he saw Mr Balmer the Granville campus and “bought Mr Balmer a coffee”, on the afternoon of 9 February 2021: Reasons at [165].
Mr Balmer said that he saw no one when he came to the Granville campus and that he signed the assessments on his own that day: Reasons at [166].
Mr Yates originally said in his affidavit that Mr Balmer marked and signed the assessments in his presence at his or Mr Balmer’s house (Reasons at [153]) but later said that he did not see Mr Balmer sign the documents and did not see him at the Granville campus at all (Reasons at [153] and [163]).
The conclusion that Mr Malik lied, does not turn, directly, on the finding that Mr Balmer lied. We note that the Tribunal did not find that Mr Malik and Mr Balmer colluded, such that if one was found to have lied, it affected the credit of the other. There is no finding that Mr Malik encouraged Mr Balmer to lie (despite the Tribunal finding Mr Balmer’s motives for lying included his relationship with Mr Malik).
At a high level of generality, it is sufficient to say that the reasoning of the Tribunal that Mr Malik lied was as follows:
Mr Balmer was not at the Granville campus on 9 February 2021.
Mr Malik gave evidence that he saw Mr Balmer at the Granville campus on 9 February 2021.
The evidence of Mr Malik in relation to Mr Balmer’s presence at the Granville campus on 9 February 2021 was false; and intentionally false (as discussed above at [120]).
Whether Mr Balmer lied about his whereabouts or was simply mistaken, and whether he backdated documents or not, the critical finding that impacted upon Mr Malik’s credit was that Mr Balmer was not at the Granville campus on 9 February 2021, when Mr Malik said he saw him there. Therefore, the critical question for the Appeal Panel is whether the impugned backdating conclusion “could” have contributed to the finding that Mr Balmer was not on the Granville campus on 9 February 2021.
Ultimately, the Tribunal rejected the evidence that Mr Balmer was on campus on 9 February 2021 to sign documents for the following reasons:
The only other person who allegedly saw Mr Balmer on the campus was Mr Malik, and Mr Malik’s accounts of seeing Mr Balmer were rejected as “inconsistent and contradictory”: Reasons at [167].
For this reason, and in the context of the general credibility findings regarding both Mr Malik and Mr Balmer, the Tribunal rejected Mr Balmer’s evidence that he was at the Granville campus at any time on 9 February 2021: Reasons at [167].
Aside from finding that Mr Balmer was “entirely unbelievable as a witness of truth” (Reasons at [78]) the Tribunal found that Mr Balmer’s “defensiveness in answering questions and his comments about Mr Malik support the Tribunal accepting…that Mr Balmer’s motives for lying include both his own reputation, and his longstanding professional and personal relationship with Mr Malik” (Reasons at [77]).
Also related was the Tribunal’s conclusion that Mr Balmer did not sign Ms M’s Statement of Completion of 9 February 2021 (R25) at all (Reasons at [150]).
“161 I do not accept, as submitted by the Respondent, that the assessor’s writing and signature on Ms M’s Traffic Controller Training Combined Theory and Assessment Workbook (A32), and the trainer’s declaration in section 4 of Ms M’s Evidence of Identity and Record of Training (A34), are so different to the handwriting and signature on Ms M’s Statement of Completion dated 10 March 2021 (which is undisputedly Mr Balmer’s signature) that another person (other than Mr Balmer) must have completed them. There are some variations between the signatures, but I consider these variations minor, and I am therefore not comfortable making a finding that they were made by someone other than Mr Balmer. An allegation of forgery is serious, and the evidence before the Tribunal is not clear or convincing enough to support such a finding in relation to those records.
162 What is more likely on the evidence before the Tribunal is that Mr Balmer completed and signed the relevant parts of A32 and A34, but did so on a date after 9 February 2021 and after Ms M was given the Statement of Completion. Irrespective, I can remain unsatisfied of the Respondent’s forgery allegations without determining what exactly did occur. As referred to above, an allegation of fraud or forgery is serious, and the onus is on the party alleging a forgery to show that the signature was a forgery. The onus is not on the other party to show that the signature was not a forgery: Damjanovic v York Agencies Pty Ltd [2003] NSWCA 222 at [25] per James J; Meagher and Beazley JJA agreeing.”
“181 I am not satisfied that Ms M’s assessments and Evidence of Identity and Record of Training documents for the course on 9 February 2021 were not marked or signed by Mr Balmer on another date. As discussed above, it is possible that Mr Balmer marked and signed the assessments and signed off on the Evidence of Identity and Record of Training documents for Ms M (and possibly the other students), after the course on 9 February 2021. If this possibility was the case, the fact that he dated those records to 9 February 2021 when they were completed by him on another date demonstrates an intention to mislead SafeWork NSW as to when the assessments and records were completed.”
“195 This information was false and misleading irrespective of whether Robert Balmer marked and signed the assessments, of which I cannot be satisfied. If he did mark those assessments and sign the other course records, however, I find that his dating of those records to 9 February 2021 demonstrates an intention to mislead SafeWork NSW, because they were not marked or completed by him on 9 February 2021. The dating of those records to 9 February 2021 was thereby false and misleading.”
In summary, the Tribunal determined that it was “possible” that Mr Balmer backdated the A32 and A34 documents, and “possibly” the assessments, and the Evidence of Identity and Record of Training documents of “other students” (Reasons at [181]), for the following reasons:
the signatures on A32 and A34 appeared sufficiently similar to Mr Balmer’s acknowledged signature that the Tribunal rejected the respondent’s contentions that someone else “must” have signed the documents (Reasons at [161]); and
contrary to Mr Balmer’s evidence that he was present at the Granville campus on 9 February 2021, the Tribunal found that Mr Balmer was not on the campus that day (Reasons at [178]). The Tribunal was then “satisfied that Mr Balmer did not mark or sign the assessments, the Evidence of Identity and Record of Training or the Certificates of Completion for the students” on that day (Reasons at [180]).
The impugned backdating conclusion flowed from the rejection of Mr Balmer’s evidence that he was at the campus on 9 February 2021. The Tribunal’s determination that he was not on the campus came first. It follows that the false evidence conclusion was not affected by the impugned backdating conclusion.
We consider below whether the impugned backdating conclusion was made. However, before we determine this, we consider if it was material, if made. The Tribunal’s impugned backdating conclusion flowed from the finding that Mr Balmer was not on campus, coupled to the date appearing on the documents, in circumstances where the Tribunal had rejected the respondent’s contentions of forgery and did not find that someone other than Mr Balmer signed the documents. Whether or not the likelihood of backdating should be described as a finding or not, it did not influence the Tribunal’s conclusion that Mr Balmer was not at the campus on 9 February 2021; which is the critical issue.
Even if the impugned backdating conclusion were to be properly considered a finding, we are satisfied that the impugned backdating conclusion was not a finding that influenced the Tribunal’s finding that Mr Balmer was not on the Granville campus on 9 February 2021. If, as the appellant suggests should have happened, once the forgery allegations were rejected, the Tribunal stopped there, then the conclusion regarding Mr Balmer’s absence at campus that day would stand. This is because, on the face of it, the impugned backdating conclusion did not factor into the Tribunal’s conclusion as to whether Mr Balmer was on campus.
“Irrespective, I can remain unsatisfied of the Respondent’s forgery allegations without determining what exactly did occur.”
The respondent contends that the Tribunal did not make a finding that Mr Balmer signed and backdated A32 and A34. That is consistent with the lack of those express words in the Reasons. The respondent, in effect, submits that the Tribunal’s state of not being satisfied of a forgery by Mr Malik or Mr Yates, and not being comfortable finding that someone else signed the documents, is not tantamount to being satisfied that Mr Balmer, himself, signed the documents and backdated them.
The appellant, to the contrary, maintains that the findings of signing and backdating are (at least impliedly) inescapable. Further, it is contended that having rejected forgery, the Tribunal ought to have stopped there.
We are satisfied that the Tribunal did not make express (or implied) findings either that Mr Balmer signed or backdated A32 and A34 (Reasons at [161]-[162]). The only finding made was that Mr Balmer was not on the Granville campus on 9 February 2021, despite Mr Balmer and Mr Malik giving evidence to the effect that he was there. As the Ground 1 documents were dated 9 February 2021 and as the Tribunal found it likely that Mr Balmer himself signed the documents, in circumstances where the Tribunal found him not to be at the campus on that day, the Tribunal stated that he “more likely” “completed and signed” the documents after 9 February 2021, the date the documents bore. That is to say, he “more likely” signed them and likely backdated them. However, this was in answer to the respondent’s contentions of forgery, and not as findings made by the Tribunal on a path to making the ultimate findings concerning fitness and propriety.
Undoubtedly, the Tribunal rejected the respondent’s contentions of forgery; but was able to do so “without determining what exactly did occur” (Reasons at [162]).
The impugned backdating conclusion provided the Tribunal with one possible rational link between what might otherwise be considered two logically inconsistent propositions: first, that Mr Balmer himself likely signed the documents and dated them to 9 February 2021; and second, that Mr Balmer was not (as found by the Tribunal) on the Granville campus on 9 February 2021 to sign the documents. It was a hypothesis of the Tribunal. There was no finding of backdating.
Even if, as the appellant contends, the backdating conclusion was inescapable on the facts as found and available inferences, this still does not translate into the Tribunal making a backdating finding. Ground 1 is not that all critical findings were not made, it is that a materially adverse finding that was made, was not notified.
Further, Ground 1 does not concern an error that the Tribunal failed to notify the appellant of all inescapable findings, rather, Ground 1 concerns that the Tribunal failed to notify the appellant of an adverse finding made. We are satisfied that the finding was not made.
Notice of the impugned backdating conclusion is the condition that is said to have been breached.
As our analysis has proceeded, the Decision could have been different if Mr Balmer had been found to be on the campus on 9 February 2021. However, notice of the backdating conclusion would not have made a difference to the Decision, because the impugned backdating conclusion did not factor into the reasoning for the finding that Mr Balmer was not on campus that day; rather, it was a hypothesis. It was not a finding at all.
As the impugned backdating conclusion was not a step along the way to the Tribunal’s finding about Mr Malik’s honesty, notice of the impugned backdating conclusion could not have made a difference. This is because the finding about Mr Malik’s honesty, and therefore the Decision, stand without reference to the Tribunal’s hypothesis of backdating. It was not a plank in the Tribunal’s reasoning that led the Tribunal to conclude that Mr Malik was dishonest.
Even had the Tribunal been satisfied that Mr Balmer would not sign and backdate a document, this would not have been inconsistent with the Tribunal’s conclusion that Mr Balmer was not on the campus on 9 February 2021 at a time that would enable him to sign the document. This is because the Tribunal did not find that Mr Balmer had signed the Ground 1 documents, just that it was more likely than forgery, that he had signed them (Reasons at [162]). This is the position, notwithstanding the Tribunal’s observations that the signatures on A32 and A34 were not so dissimilar to the signature on Ms M’s Statement of Completion dated 10 March 2021 that the Tribunal was satisfied someone other than Mr Balmer signed A32 and A34.
At heart, we see the appellant’s contention that on the evidence and findings, having rejected the respondent’s allegations of forgery, there was no other rational available inference than that Mr Balmer, himself, signed the Ground 1 documents. It appears that the complaint is that a critical finding – as to who signed the Ground 1 documents – was not made. However, that is not the same as there having been such a finding made by the Tribunal and not notified to the appellant: which is the essence of Ground 1.
Had the Tribunal been persuaded that Mr Balmer indeed signed, but did not backdate, the Ground 1 documents, this in turn, should have caused the Tribunal to pause and re-evaluate the findings that Mr Balmer was not on the Granville campus on 9 February 2021. This in turn could have affected the question of whether Mr Malik lied when saying he saw Mr Balmer on the Granville campus, which could have affected the fitness and propriety and public interest findings. It is easy to see how the findings of that sort could have made a difference.
However, the appellant’s submission fails at the first gate. No findings of backdating were made and as mentioned, Ground 1 is not about failing to make material findings of fact; but is premised on findings being made that were adverse and not notified to the appellant. We are satisfied the findings were not made.
Insofar as the appellant’s submissions assert that the Tribunal ought not to have made any findings about an intention to mislead based on backdating, we do not consider that has been done. The observation was made (Reasons at [195]) that had there been a backdating, this would have indicated an intention to mislead. We do not consider that that was a finding made by the Tribunal, as opposed to a statement as to an obvious implication, in the event that there had been a backdating. Importantly, we do not see that that observation affected the conclusion as to the fitness of Mr Malik and the appellant, as set out in detail above.
Whilst we accept the legal premise that a finding of intention to mislead should not be made in the absence of a comfortable satisfaction, which would have required consideration of less grave alternatives, we reiterate that we do not see that this is what the Tribunal in fact did. The Tribunal did not conclude that the Ground 1 documents had been backdated with the intention to mislead.
For abundant clarity, we accept that the fact that the impugned documents were dated 9 February 2021 might have been seen as supportive of the appellant’s contention that Mr Balmer was indeed on the campus that day, accepting they were signed by him. That would be material to the finding that Mr Malik lied about seeing Mr Balmer on the campus, which in turn, would have been material to the Decision. However, this is moot, for reasons already discussed.
If the Appeal Panel is wrong and the Tribunal made a finding concerning the backdating, which was material, this would constitute a breach of procedural fairness if there was a failure to give notice of the impugned backdating conclusion. Accordingly, for completeness, we consider whether, if the impugned backdating conclusion was material, there was a failure to give notice, resulting in a breach of procedural fairness.
The respondent contends that notice of the impugned backdating conclusion was not required, as it is not necessary to point out, in advance, every possible permutation of conclusions which might arise from the evidence. The respondent submits that the appellant could have been in no doubt that a key issue was whether Mr Balmer had signed anything on 9 February 2021. In particular, both Mr Balmer and Mr Malik were cross-examined on the topic of Mr Balmer’s attendance at the campus, and it was squarely put to both that they were lying. The respondent, in written closing submissions, sought a finding that both witnesses had consciously given dishonest evidence to the Tribunal.
Contrary to the respondent’s submissions, we find that Mr Balmer and the appellant were not put on notice of the impugned backdating conclusion (if it had been made). It did not form part of Allegation 1, which made various allegations of forgery with respect to the initials and signatures on the relevant documents in evidence. The proposition that Mr Balmer had backdated the relevant documents did not arise in the course of the proceedings. It is sufficiently different to the forgery allegation and general contention of dishonesty, that it required notice. It was not something that the appellant might have anticipated. If the impugned backdating conclusion was made, it ought to have been notified and was not.
Ground 2 is said to be concerned with “[l]egally erroneous conclusions” in relation to the Tribunal’s finding that Mr Balmer was not, contrary to his evidence, present at the Granville campus on 9 February 2021 (or at least not after 8am on that day).
Ground 2 is in the following terms:
“2. The Tribunal erred in law and/or erred in fact in finding (at [179]-[181], [195], [197]) that Mr Balmer gave false evidence to the effect that he had attended the appellant’s campus on 9 February 2021 and signed certain documents on 9 February 2021.
a. In considering whether the infelicities in Mr Balmer’s evidence about the events of 9 February 2021 necessarily impugned his honesty rather than the reliability of his recollection, the Tribunal failed to consider, refer to, or respond to:
i. the impact of the extenuating circumstances that led to Mr Balmer being unable to teach the course on 9 February 2021 in the first place; in particular, that Mr Balmer’s wife had recently passed away after a protracted three or four-year battle with cancer and he was completely overcome with grief at that time;
ii. the circumstance that Mr Balmer’s recall of detail even about routine or uncontroversial matters in February 2021 was so poor that he could not reasonably have been expected to recall detail about any matters from the time other than by a flawed process of reconstruction: Watson v Foxman (1995) 49 NSWLR 315 at 318-319; Nominal Defendant v Cordin [2017] NSWCA 6 at [169];
iii. the circumstance that the course commencing on 9 February 2021 had a paired ‘implement traffic control plans’ course on 10 February 2021; and
iv. Ms M had not attended on 10 February 2021 but had instead attended a later offering of the course on 10 March 2021, as to which it was undisputed that Mr Balmer had completed and signed her second statement of completion on that date (at [151]).
b. The Tribunal erred in law insofar as the Tribunal failed to take account of cogent evidence providing substantial support to the appellant’s case.
c. The Tribunal erred in characterising (at [78], [150]) Mr Balmer’s evidence regarding his manner of signing documents as ‘new evidence’ (and, implicitly, as recent invention) in circumstances where:
i. it was common ground that the respondent had failed to give Ms M’s statement to the applicant ‘until the hearing had commenced’ (at [124]) with the result that neither the applicant nor Mr Balmer had been afforded any previous opportunity to lead evidence in relation to it;
ii. the respondent admitted that its failure to lodge that material was a breach of the respondent’s duty under s 58 of the Administrative Decisions Review Act 1997 (NSW);
iii. during cross-examination Mr Balmer offered to prove his manner of signing documents by demonstration in the witness box, which was declined; and
iv. once the Tribunal had rejected the evidence of Ms M (at [157]) and Sarah Ilyas (at [144]-[145]) on this issue, there was no evidence that anyone other than Mr Balmer had signed Mr Balmer’s name on Ms M’s statement of completion dated 9 February 2021, and his evidence was that it was his signature.
c(1). The Tribunal erred in law and/or in fact finding that Mr Balmer had motives for lying, which was a conclusion that was not reasonably open.
c(2). The Tribunal erred in law and/or in fact in finding that Mr Balmer’s ‘signature is fraudulent’, and was signed by ‘another individual’, ‘without determining what exactly did occur’ in relation to the fraud (at [162]).
d. The Tribunal should have dismissed the allegation.”
It is apparent that the various paragraphs represent six discrete bases for Ground 2, which we treat as sub-grounds of Ground 2.
The appellant contends that the appeal on Ground 2 is made on the following questions of law (these will be referred to as QOL followed by the paragraph letter):
“a. Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as the Tribunal found that Mr Balmer knowingly gave false evidence to the Tribunal that he had attended the appellant’s campus on 9 February 2021 and signed Ms M’s documents on that date?
b. Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as the Tribunal found that Mr Balmer had motives for lying?
c. Did the Tribunal constructively fail to exercise jurisdiction insofar as the Tribunal failed to refer to and consider substantial evidence supporting the appellant’s case that Mr Balmer had substantially lost his capacity of accurate recall in relation to his training work in February 2021?
d. Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as the Tribunal found that Mr Balmer’s ‘signature is fraudulent’, and was signed by ‘another individual’, ‘without determining what exactly did occur’ in relation to the fraud?”
The appellant also contends that “as a matter of law, it was not open” to the Tribunal to conclude that Mr Balmer knowingly gave false evidence (the overarching question).
As the question of law is the subject matter of the appeal, we must be satisfied that any purported question of law arises from the alleged errors as identified in the amended grounds of appeal. Therefore, we must pair a question of law to the sub-ground of Ground 2 to which it applies.
If there is no question of law with respect to a sub-ground, we will consider leave to appeal.
The respondent submits that the sub-grounds under Ground 2 “at their highest…assert that it was not open for the Tribunal to make the factual findings that it did”, which “are also not questions of law”. The respondent further submits that none of the four QOLs (a), (b), (c) and (d) under Ground 2 raise a question of law. The respondent contends that the appellant is, in substance, “merely seeking to challenge the Tribunal’s finding that Mr Balmer gave false evidence, which was adverse” to the appellant.
The respondent submits that none of the sub-grounds under Ground 2 warrant leave to appeal, as “there is no sufficient reason to doubt the Tribunal’s conclusions, and the proposed appeal grounds raise no issues of general principle or public importance”. Rather, the matters under Ground 2 turn on, so it is contended, the Tribunal’s “detailed consideration” of the 9 February 2021 course, and “the evidence given by Mr Balmer at the hearing”. The respondent submits that in considering this, the following principles are of “particular relevance”:
The Appeal Panel should take “particular care” in relation to a ground alleging constructive failure to exercise jurisdiction: Resource Pacific Pty Ltd v Wilkinson [2013] NSWCA 33 at [9] (Basten JA, Beazley JA agreeing at [1]):
“The adoption, on an appeal limited to errors in point of law, of language derived from the supervisory jurisdiction of the court must be undertaken with caution. It is, no doubt, an error of law for the trial court to fail to exercise its constitutional function, which is to resolve a dispute presented to it by the parties by applying the law in accordance with proper procedure. In the present case, that function was almost entirely satisfied by the resolution of disputed factual issues. The term ‘constructive failure to exercise jurisdiction’ is used to describe a situation where the court has purported to resolve the parties’ dispute but has not in fact done so. Thus, particularly with a court or tribunal required to provide reasons for its decision, it may become apparent from those reasons that a material issue has simply not been addressed or that material evidence has been overlooked. … Although the nature of the exercise, particularly with respect to discretionary powers, involves no bright-line boundary, care must be taken that the statutory mandate of the appellate court, limited to errors of law, is not breached by adopting as a standard inherently value laden language….”
Before turning to consider whether QOLs (a) to (d) arise in respect of any or all of the six sub-grounds of Ground 2, we commence with what we have styled the overarching question: that “as a matter of law” it was “not open” to conclude that Mr Balmer gave knowingly false evidence.
However, we do not discern that the overarching question raises a question of law. We considered this from various perspectives, including the following:
The overarching question is not, self‑evidently, a question of law, because whether it is so, depends on the answer to the stated question. A question which commences with, “whether it was open to find on the facts fully found” raises a question of law if the answer is no; but not, if the answer is yes: Orr at [58]-[59] (Bathurst CJ and Bell P, Johnson J agreeing at [128], Garling J agreeing at [136], Lonergan J agreeing at [137]). Accordingly, such a question does not raise a pure question of law.
To the extent the overarching question purports to raise the question of whether the finding of fact (that Mr Balmer lied) was blatantly wrong, then that does not raise a question of law. A wrong finding of fact is still, only, a finding of fact: Azzopardi v Tasman UEB Industries Ltd (1985) 4 NSWLR 139 (Azzopardi) at 156 (Glass JA, Samuels JA agreeing at 157) citing R v District Court of the Metropolitan District Holden at Sydney; Ex parte White (1966) 116 CLR 644 at 654 (Menzies J); [1966] HCA 69. Even a perverse finding of fact, is still a finding of fact: Thomas and Naaz CA at [53] (Leeming JA, Meagher JA agreeing at [1], Griffiths AJA agreeing at [75]).
To the extent it purports to raise an error of unreasonableness in decision-making, in a sense described in the various judgments in Minister for Immigration and Citizenship v Li (2013) 249 CLR 332; [2013] HCA 18 (Minister for Immigration and Citizenship v Li) at [22], [25]-[30] (French CJ), [63]-[76] (Hayne, Kiefel and Bell JJ), [88]-[113] (Gageler J), we are not satisfied that it is sufficiently precise. As noted by Leeming JA in Ferella at [3], a question of law must be stated with precision as it is the subject matter of the appeal. We do not consider that such a question was raised with sufficient particularity.
This question does not relate to whether undisputed facts necessarily satisfy or are incapable of satisfying a statutory provision. It therefore does not raise a question of law, in the sense described in Australian Gas Light Company v Valuer-General (1940) 40 SR (NSW) 126 at 146 (Davidson J); Collector of Customs v Agfa*‑Gevaert* (1996) 186 CLR 389 at 395 (Brennan CJ, Dawson, Toohey, Gaudron, McHugh JJ); [1996] HCA 36; Collector of Customs v Pozzolanic Enterprises Pty Ltd (1993) 43 FCR 280 at 287 (Neaves, French and Cooper JJ); [1993] FCA 456.
We do not discern that the overarching question raises an issue of statutory construction.
No question of law is raised by the overarching question.
In this sub-ground, the appellant contends that the Tribunal “erred in law and/or erred in fact-finding ([Reasons] at [179]-[181], [195], [197]) that Mr Balmer gave false evidence to the effect that he had attended the appellant’s campus on 9 February 2021 and signed certain documents on 9 February 2021”. The appellant sets out four “circumstances” (Ground 2(a)(i)-(iv) set out above) which the Tribunal “failed to consider, refer to, or respond to” in making a finding of dishonesty on the part of Mr Balmer, rather than unreliable recall.
We turn to consider whether this sub-ground can be paired with any of the four questions of law (QOLs(a)-(d)) put forward by the appellant in its submissions.
QOL(a) concerns, as extracted above, the conclusion that Mr Balmer knowingly gave false evidence to the Tribunal that he had attended the appellant’s campus on 9 February 2021 and signed Ms M’s documents on that date.
At [168] of the Reasons, the Tribunal finds that Mr Balmer “did not attend” the Granville campus on 9 February 2021 and, at [178] of the Reasons, states “I am therefore also satisfied that Mr Balmer and Mr Malik each knowingly gave false evidence when they said he was at the Granville campus on that date, and marked or signed any of the course documents on that date”. Again, at [197] of the Reasons, the Tribunal states:
“I find that both Mr Malik and Mr Balmer gave false evidence in relation to Mr Balmer’s presence at, nearby or on the Applicant’s Granville premises on the day the course was conducted on 9 February 2021. I find that Mr Balmer gave false evidence in relation to completing and signing Ms M’s Statement of Completion, dated 9 February 2021, and that he did not complete or sign that document.”
The appellant submits that the error on the question of law raised by QOL(a) is that before making a finding of knowingly giving false evidence (dishonesty), the Tribunal was required to be “comfortably satisfied” of the dishonesty. However, so it is submitted, the Tribunal erred in principle by making findings of dishonesty:
on the basis of not being comfortably satisfied of dishonesty (for instance, by finding it was (we interpolate, only) “unlikely” Mr Balmer was present at the campus on 9 February 2021 ([167] of the Reasons); and
without first being satisfied that a no less grave alternative applied, such as Mr Balmer having been mistaken or no longer having any reliable independent recall of the detail of his training work in 2021.
The first aspect of QOL(a) relates to the level of satisfaction (being comfortably satisfied as opposed to not being satisfied or finding something unlikely) that the Tribunal was required to reach, before concluding that Mr Balmer gave false evidence. The second aspect relates to first considering a less grave alternative.
It is not apparent that this sub-ground gives rise to the first aspect of QOL(a). This is because Ground 2(a) relates to errors in failing to have regard to certain matters and does not, in terms, refer to the requisite level of satisfaction of the Tribunal. As to the second aspect of QOL(a), that before a finding of dishonesty may be made, any less grave alternatives must be considered, this may be paired with Ground 2(a).
Nevertheless, and even assuming this raises a question of law, it is an arid point and therefore does not arise on appeal. As explained in relation to Ground 1, whether Mr Balmer was dishonest or honestly mistaken as to his recollection that he was on campus and signed documents on that day cannot affect the result. Having regard to the way in which the Tribunal determined the matter, in order to affect the result, it would be necessary to conclude that Mr Balmer was both honest and not mistaken. To demonstrate an error in the finding that he was dishonest by failing to first consider whether he was simply mistaken could not advance the appellant’s case.
We have considered the possibility that if the finding of dishonesty falls, and the question of whether Mr Balmer was on the campus and signed the documents must be made again, then there is a possibility that he might be found to be both an honest and reliable witness. That outcome, as indicated, could indeed affect the result. However, when one has regard to Ground 2(a), we do not apprehend that this was how the appellant put this sub-ground. The four circumstances in Ground 2(a)(i)-(iv) are focussed on demonstrating that there was an error in failing to consider Mr Balmer an honest, albeit unreliable, witness; not on his being an honest and reliable witness. By way of example, the appellant’s written submissions in chief contain the following statements:
“the Tribunal erroneously conflated the accuracy of his recollection with the honesty of his evidence”,
“the circumstance that he was ‘unwilling to admit even the possibility of error’ and was ‘extremely confident’ does not mean that he was dishonest”, and
“[t]he Tribunal’s perception that Mr Balmer’s recollection was ‘utterly false’ [Longman v The Queen (1989) 168 CLR 79 at 108 (McHugh J); [1989] HCA 60] did not demonstrate that his evidence was false”.
QOL(a) is arid. An arid question does not arise on the appeal: Liu v Director of Public Prosecutions (NSW) [2024] NSWSC 382 at [90] (Chen J); Commissioner of Police v Parish at [37]-[38]. QOL(a) does not arise under Ground 2(a).
QOL (b) does not, in terms, arise on Ground 2(a) as it relates to motives for lying, which is the purview of Ground 2(c(1)).
We see that Ground 2(a) can be readily paired with QOL(c); which pertains to the Tribunal’s purported failure to refer to and consider substantial evidence of the loss of Mr Balmer’s capacity to accurately recall the detail of his training work on 9 February 2021 during cross-examination. These matters include:
that Mr Balmer had delivered approximately 73 traffic control courses for the appellant from July 2020 to June 2021, which he was unable to recall under cross-examination,
that Mr Balmer said the course on 9 February 2021 was just part of his “usual schedule” of a course each Tuesday of the week, alternating between the Granville and Liverpool campuses,
that Mr Balmer did not recall filling in for another trainer on 9 February 2021,
that Mr Balmer did not know who Ms Kefalidis was, and wrongly thought she was a receptionist and Mr Malik’s cousin, rather than another of the appellant’s trainers.
The appellant contends that these matters do not evidence dishonesty, but rather, evidence the loss of his capacity to accurately recall the detail of his training work in February 2021. The appellant contends that as the Tribunal did not refer to any of the above evidence (see above, [180(1)]-[180(4)]), the Tribunal “must have erroneously considered [it] to be immaterial.” This is said to amount to a constructive failure of the Tribunal to exercise jurisdiction. Further, the Tribunal, by describing Mr Balmer’s evidence as “unbelievable” (Reasons at [78]), conflated the accuracy of Mr Balmer’s recollection with the honesty of his evidence, whereas Mr Balmer gave unreliable answers on almost every topic, even those that were uncontroversial and not in issue. Even if Mr Balmer was extremely confident and unwilling to admit even the possibility of error, this did not mean he was dishonest.
Whilst the appellant has couched this as a constructive failure to exercise the jurisdiction, at heart, as the error is paired with concerns the Tribunal made wrong findings of dishonesty, we see this as a challenge to the fact-finding process. It does not fall into one of the rare categories where an error in relation to fact-finding raises a question of law.
Further, for the same reasons as explained above, whether Mr Balmer was honest yet simply unable to recall matters reliably, does not assist the appellant. The question is immaterial. It is not a question of law that arises on the appeal.
QOL (d) does not appear to be related to Ground 2(a).
Ultimately, as we have set out above, and contrary to the appellant’s submissions, a question of law for the purposes of an appeal must be a pure question of law that does not rely on disputed facts or facts not found, for its answer. Notwithstanding the appellant’s references to the Tribunal acting on a wrong principle of law or asking itself the wrong question or constructively failing to exercise the jurisdiction, each of the QOL(a) to (d) and the other formulations of the questions of law must be construed in the context in which the questions are asked.
To the extent that that context has been supplied by the sub-ground (a) of Ground 2, it reveals that the putative questions of law said to arise under it cannot be answered in the absence of a fact sensitive analysis; including by reference to some facts not found, such as “the impact of the extenuating circumstances that led to Mr Balmer being unable to teach the course” (Ground 2(a)(i)).
This is echoed in the Decision which, read as a whole, indicates that the Tribunal took many factors into account in concluding that Mr Balmer did not give truthful evidence, was not on the Granville campus on 9 February 2021 and did not sign documents as contended. These factors encompassed the Tribunal’s observations of his demeanour: Reasons at [77], [78].
Accordingly, no question of law arises in relation to Ground 2(a).
Under this sub-ground, it is submitted that the Tribunal “erred in law insofar as the Tribunal failed to take account of cogent evidence providing substantial support to the appellant’s case”.
To the extent that any of the QOLs (a)-(d) are said to arise in relation to Ground 2(b), we find this sub-ground to be too imprecise to raise a question of law. Further, on its face, it concerns facts not found. To the extent it raises questions of breach of procedural fairness, it is too imprecise, and materiality has not been demonstrated.
To the extent that the appellant contends that certain alleged facts were neglected to be considered, then it is even clearer that sub-ground (b) of Ground 2 does not raise a question of law.
At it highest, Ground 2(b) concerns questions of mixed fact and law, or is sufficiently imprecise to raise a question of law on the appeal.
This sub-ground is concerned with whether the signature (or initials) on Ms M’s Statement of Completion dated 9 February 2021 (R25) is that of Mr Balmer.
In essence, sub-ground (c) contends that the Tribunal erred in characterising (Reasons at [78], [150]) Mr Balmer’s evidence regarding his manner of signing documents as “new evidence” (and, implicitly, as recent invention). The appellant sets out (at Ground 2(c)(i)-(iv)) various circumstances which are said to be relevant to the Tribunal’s error.
The appellant appears to pair Ground 2(c) with the latter part of QOL(a), namely, the finding of the Tribunal that Mr Balmer knowingly gave false evidence that he signed Ms M’s documents on 9 February 2021:
“a. Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as the Tribunal found that Mr Balmer knowingly gave false evidence to the Tribunal that he had attended the appellant’s campus on 9 February 2021 and signed Ms M’s documents on that date?”
We note that sub-ground (c) may also pair with QOL(d) and we proceed on the basis that the questions of law said to arise in respect of sub-ground (c) of Ground 2 are as set out in QOLs (a) and (d). The appellant also submits that it was “not reasonably open” for the Tribunal to find that Mr Balmer’s ambidextrous explanation was “untruthful” (Reasons at [150]), along with procedural unfairness arising from the circumstances contained in Ground 2(c)(i)-(iii).
Further, the appellant submits that the Tribunal “constructively failed to exercise its jurisdiction”, by failing to “ask itself the right questions” about who initialled Ms M’s Statement of Completion.
It is not in dispute that Ms M’s Statement of Completion of 9 February 2021 was initialled on the date it bore, as Ms M took the document with her when she left the Granville campus on 9 February 2021. It follows, so it is contended, that there are then only “four hypotheses available to the Tribunal to consider in respect of that document”:
“a. that Mr Balmer initialled the document on 9 February 2021 (the appellant’s case);
b. that Mr Yates initialled the document on 9 February 2021 (contended for by the Commissioner and rejected by the Tribunal);
c. that Mr Malik initialled the document on 9 February 2021 (contended for by the Commissioner and rejected by the Tribunal);
d. that someone else initialled the document on 9 February 2021, which left only the three receptionists at the reception desk (Sarah Ilyas, Amna Ilyas,…[Ms] De Sena) and the students in the classroom (who from the outset may be excluded as fanciful):
i. Sarah Ilyas claimed that Mr Malik signed the certificates at reception (the latter claim was contended for by the Commissioner and rejected by the Tribunal);
ii. Amna Ilyas said she did not see who initialled the document (D [141]), and did not see Mr Balmer;
iii. …[Ms] De Sena could not recall who signed the certificates (D [142]), and that Mr Balmer may have come back for the live assessment (AS [28]).”
“a. that Mr Balmer initialled the document on 9 February 2021 (the appellant’s case); or
b. that a receptionist initialled the document 9 February 2021 (contrary to both parties’ cases, not contended for by anyone, and for which there was no evidence at all).”
The appellant submits that “the legal task for the Tribunal was to ask itself: which was the more probable hypothesis?”. The appellant submits that there was only evidence for one of the two hypotheses, that Mr Balmer initialled Ms M’s Statement of Completion on 9 February 2021, as there was “no other possible explanation for what occurred” on the findings made by the Tribunal. The hypothesis that Ms M’s Statement of Completion of 9 February 2021 was initialled by another individual, on an unspecified date, was “not available on the evidence”, which included Ms M taking the statement home.
Notwithstanding that we see the persuasive force behind the appellant’s submission, that on the evidence and findings of the Tribunal the question of who initialled Ms M’s Statement of Completion remained unresolved, we are not satisfied that the question of who signed R25 was a question that the Tribunal was obliged to answer.
Insofar as the alleged constructive failure to exercise the jurisdiction is concerned, and the other purported questions of law said to arise in relation to Ground 2(c), we see that Ground 2(c) cavils with the fact-finding process.
It is therefore necessary to consider the grant of leave to appeal.
It is useful to remind ourselves of what the various documents were, that were contended by the appellant to have been signed by Mr Balmer, and what the Tribunal found in relation to them.
The Tribunal made the following findings in relation to whether Mr Balmer had signed various documents after 9 February 2021, which include:
It was accepted by both parties that Mr Balmer had completed, signed and dated Ms M’s Statement of Completion from the course of 10 March 2021 (Reasons at [123]).
The signature on Ms M’s Statement of Completion dated 9 February 2021 was “plainly” dissimilar to that on her Statement of Completion dated 10 March 2021 (Reasons at [149]).
The Tribunal found that “someone other than Mr Balmer” completed and signed Ms M’s Statement of Completion for the course of 9 February 2021 (Reasons at [151]).
The Tribunal was not satisfied, on the evidence available to it, of the respondent’s contentions that Ms M’s Combined Theory and Assessment Workbook (A32) and Ms M’s Evidence of Identity and Record of Training (A34) were forgeries (Reasons at [161]-[162]).
The Tribunal was not satisfied that Ms M’s Combined Theory and Assessment Workbook (A32) and Ms M’s Evidence of Identity and Record of Training (A34) for the course of 9 February 2021 were not marked or signed by Mr Balmer “on another date” (Reasons at [181]).
The Tribunal found that it was “possible” that Mr Balmer marked and signed the assessments, Evidence of Identity and Record of Training documents for Ms M and the other students of the course of 9 February 2021, after 9 February 2021 (Reasons at [181]).
Ground 2(c) is in a different category to the majority of Ground 2, because it concerns Mr M’s Statement of Completion, and there is no dispute that Ms M took her Statement of Completion home with her on 9 February 2021 (Reasons at [125]). For this reason, whether Mr Balmer initialled the document goes to the essential issue of whether Mr Balmer was indeed on the Granville campus on 9 February 2021 (at least at some point). Whether Mr Balmer, himself, initialled the document or not, made it more or less probable that he was present on campus on that day. And whether Mr Balmer was or was not on campus on 9 February 2021 makes is more or less probable that Mr Malik lied about seeing him there.
As already explained, it is Mr Balmer’s presence, or absence, at the campus on 9 February 2021 that has the capacity to affect the question of whether Mr Malik lied about seeing him there and thus, in turn, affect the ultimate question of the fitness and propriety of the appellant. This aspect of Ground 2 has the capacity to directly affect the critical issue in the case.
However, that is not sufficient to warrant the grant of leave to appeal. Where leave to appeal is sought, Appeal Panels of the Tribunal routinely follow the approach taken in Collins v Urban at [82]-[84]. There must be a clear basis for the grant of leave.
The warrant for leave to appeal may be gleaned from the existence of a question of law, an important point of principle of general application, or a point which is more than merely reasonably arguable and which is capable of affecting the outcome.
Whilst Ground 2(c) does not raise a pure question of law, we accept that the Tribunal’s use of the expression “new evidence” was synonymous with the concept of “recent invention”. In turn, the Tribunal used this to bolster the conclusion that the evidence was untruthful. We see that this raises a point of principle of wider application regarding the use of recently produced evidence to impugn a witness’s credibility. This takes on significance in a case of administrative review, where, on the basis of procedural directions and in light of s 58 of the Administrative Decisions Review Act 1997 (NSW) (ADR Act), an applicant (and here, the appellant) might have expected any such document to be produced some time in advance of the hearing.
Significantly, as the appellant highlights and the respondent accepts, the document, which purportedly demonstrated an observably, markedly different signature to that of Mr Balmer’s acknowledged signature, was only provided to the appellant two days before Mr Balmer gave evidence. Further, it was not accompanied with a note as to its relevance or significance to a case of fraud.
In these circumstances, we see that there are more than arguable prospects for maintaining a contention that it was in error to characterise the evidence as “new” with an implication of criticism. Further, as the appellant contends, to say that someone is ambidextrous is not inherently implausible. Without notice of the respondent’s allegation that the signature/initials on Ms M’s Statement of Completion of 9 February 2021 was not actually that of Mr Balmer, the appellant was denied an opportunity to properly respond to that allegation.
We would grant leave to appeal on Ground 2(c).
As already noted, the appellant challenges the Tribunal’s rejection of Mr Balmer’s evidence that he initialled Ms M’s Statement of Completion for the course of 9 February 2021. Mr Balmer, when it was put to him in cross-examination that the initials on Ms M’s Statement of Completion appeared visually different to accepted examples of his signature, gave evidence that he is ambidextrous. The Tribunal characterised this as ‘new evidence’ which the appellant contends, implicitly, means recent invention. The appellant contends that Mr Balmer provided his explanation “at the first opportunity given to him” and that, in the circumstances in which that evidence was given, and “in light of the actual findings made by the Tribunal”, it was “not reasonably open to the Tribunal to find that Mr Balmer’s explanation was ‘untruthful’ (Reasons at [150]), or the Tribunal erred in so concluding”. The appellant also submits:
There is “nothing inherently implausible about a person initialling different documents in different ways”.
The explanation that Mr Balmer is ambidextrous is not “inherently implausible”.
The Tribunal “accepted that all of the other documents Mr Balmer claimed to have initialled or signed had in fact been initialled or signed by him”, albeit on a later date.
Although the Tribunal rejected Mr Balmer’s claim that he had initialled Ms M’s Statement of Completion dated 9 February 2021 as “untruthful”, the Tribunal was “not satisfied that any other specific person had written his initials on that document”.
The fact that Mr Balmer’s initials looked different on Ms M’s Statement of Completion dated 9 February 2021 was “the only reason given by the Tribunal for rejecting as ‘untruthful’” Mr Balmer’s evidence that he initialled that document and the Tribunal “had no capacity to weigh and evaluate the balance of probabilities of the competing hypotheses”. The “competing hypotheses” are said to be Mr Balmer’s evidence of his ambidexterity, and that “someone other than Mr Balmer” completed and signed Ms M’s Statement of Completion for the course on 9 February 2021 (Reasons at [151]). The lack of “capacity” of the Tribunal to conduct a weighing exercise between the two possibilities is said to arise from the “absence of identifying who else initialled the document, in what circumstances, and for what reasons”.
The respondent contends that the difference in the signatures was “not the only reason for the Tribunal’s findings, in circumstances where the Tribunal had independently found that Mr Balmer was not even present at Star’s campus on 9 February 2021”. Furthermore, the respondent rejects the contention that there is any “legal or logical difficulty” in the Tribunal finding that Mr Balmer had not signed documents on 9 February 2021, while being “unable to definitively conclude who had completed each document and when”.
The respondent contends that the purported reasons proffered by the appellant are “merely” a “repeat” of the appellant’s factual submissions in opposition to the Tribunal’s finding that Mr Balmer did not initial Ms M’s Statement of Completion of 9 February 2021, “which were advanced at trial”, and disclose “no basis to conclude that the Tribunal’s finding was not open to it”.
In reply, the appellant rejects the respondent’s characterisation that the Tribunal had “‘independently’ found that Mr Balmer was not present on 9 February 2021” as the finding that Mr Balmer was not present on 9 February 2021 and the finding that Mr Balmer did not initial Ms M’s Statement of Completion “were necessarily interrelated and could not be made independently of one another”. Making a finding in relation to one, made the other more or less probable. Accordingly, it was “legally erroneous for the Tribunal to make one finding in isolation from the other”.
Additionally, the appellant reiterates a contention also relevant to Ground 1, that once the Tribunal rejected the respondent’s allegation that the initials on Ms M’s Statement of Completion were a forgery, that the Tribunal should have stopped there, and not proceeded to find that the initials were not Mr Balmer’s (and were “fraudulent”). The appellant contends that “there was no case of fraud or forgery left to answer after those allegations were rejected by the Tribunal”. It is said that if the respondent had advanced a case below that someone else apart from Mr Yates or Mr Malik “had been ‘fraudulent’ in initialling the document”, that the appellant “would have sought particulars as to who it was alleged had been fraudulent”.
As identified in the amended grounds of appeal, and it is not disputed, Ms M’s Statement of Completion of 9 February 2021 (R25) came to the appellant’s attention very shortly before the hearing, as a result of a breach of the respondent’s obligations under s 58 of the ADR Act. Even though it was provided ahead of the hearing, and ahead of the cross-examination of Mr Balmer, no particular attention was drawn by the respondent to the difference in appearance of the initials.
As noted above, it was in that context that the Tribunal found that Mr Balmer’s contention that he was ambidextrous, which was proffered by Mr Balmer as an explanation as to why the signatures did not match, was implausible.
Whilst Mr Balmer offered to demonstrate his ambidexterity during cross-examination, it is hardly surprising that the respondent and the Tribunal declined his invitation. Had the appellant wanted to take that further, it was open to it to seek to do so in re-examination. No such opportunity was sought, nor has the appellant suggested that any adjournment requested in relation to the issue was wrongfully refused; and the appellant must stand by that forensic decision.
Nevertheless, we see that there is merit in the argument that given the circumstances, it was erroneous for the Tribunal to conclude that Mr Balmer’s claims were implausible. This is so, especially in light of the lack of another obvious candidate as to who signed R25, given the Tribunal’s rejection of all other preferred contenders. We see that the fact-finding process in this regard miscarried. Further, this is capable of affecting the ultimate question of the fitness and propriety of the appellant and Mr Malik, because it goes to the question of whether Mr Balmer was on the Granville campus on 9 February 2021 so that Mr Malik may have indeed seen him there, as he said he did, and which the Tribunal rejected as a lie.
Ground 2(c) is made out. However, that leaves the open question for redetermination the question of whether Mr Balmer signed/initialled R25 or not.
Sub-ground (c(1)) relates to whether the Tribunal’s assessment that Mr Balmer had motives for lying was reasonably open.
We see that, like sub-ground (a), sub-ground (c(1)) may also be paired with the second aspect of QOL(a): that before a finding of dishonesty may be made, less grave alternatives must be considered. As explained above, even assuming this raises a question of law, it is an arid point and therefore does not arise on appeal. Further, as was the case in respect of Ground 2(a), although we have considered the possibility that if Mr Balmer were found to be both an honest and reliable witness, this could have affected the result, we do not apprehend that this is how the appellant put its case with respect to Ground 2(c(1)). QOL(a) does not arise on appeal under Ground 2(c(1)).
One can easily pair this sub-ground with QOL(b) which contends that the Tribunal asked itself the wrong question, acted upon a wrong principle, misdirected itself in law, or constructively failed to exercise jurisdiction in finding that Mr Balmer had motives for lying.
The appellant submits that the only evidence referred to by the Tribunal as establishing Mr Balmer’s motives for lying was that he was “defensive and argumentative” in the witness box, and that he had made a comment about Mr Malik being picked on (Reasons at [77]). The appellant submits that while these may have been reasons for concluding that Mr Balmer was defensive, or argumentative, or sensitive to allegations made by law enforcement, that they provided no legal support for the Tribunal to accept that Mr Balmer had motives for lying to the Tribunal. The appellant contends that contrary to the Tribunal’s conclusion that Mr Balmer’s motives for lying included both his own reputation, and his longstanding professional and personal relationship with Mr Malik, that Mr Balmer had no reputation to protect, and the evidence did not establish a “longstanding professional and personal relationship” of any nature different to that of colleagues in any ordinary workplace.
The appellant also identifies a number of circumstances which the Tribunal did not refer to, and consequently “must have erroneously considered to be immaterial”. Those circumstances include:
that Mr Balmer only worked for the appellant two days a week part-time from 2015 to 2021;
that Mr Balmer did not socialise with Mr Malik;
that Mr Balmer’s wife had a protracted battle with cancer and passed away in 2020;
that since Mr Balmer’s wife’s passing, Mr Balmer has been travelling around Australia in a caravan, and wandering beaches with a metal detector hoping to find gold; and
that by the time of the hearing, Mr Balmer was 73 years old, retired, a widower and “evidently cantankerous”, with not only the cross-examiner but everyone.
These circumstances are said to be relevant to the contention that Mr Balmer had nothing to gain by lying to the Tribunal, and nothing to lose by being honest. As noted above, it is said that the Tribunal, in finding that Mr Balmer had motives for lying, either asked itself the wrong question, acted upon a wrong principle, misdirected itself in law, or constructively failed to exercise jurisdiction.
Despite particularisation of the errors, Ground 2(c(1)) does not raise a question of law. At heart, the appellant is challenging the finding that Mr Balmer had motives for lying. This is a challenge to a finding of fact and does not fall into one of the rare categories where an error in relation to fact-finding raises a question of law.
Before continuing with this sub-ground, we pause to note that whilst, in terms, Ground 2(c(2)) is expressly tied to [162] of the Reasons, which concerns only documents A32 and A34, the written submissions make plain that it also applies to R25, Ms M’s Statement of Completion, which is the subject of [159] of the Reasons. For instance, the appellant contends that “it was not open to the Tribunal” to find that Mr Balmer’s initials on R25 were fraudulently written by some other unidentified person.
The relevant finding of the Tribunal is at [159] of the Reasons:
“I am not satisfied that Mr Yates forged Mr Balmer’s signature on Ms M’s Statement of Completion on 9 February 2021 as ’RB’. First, I am not satisfied that this constituted a forgery of Mr Balmer’s signature because it is so obviously different to Mr Balmer’s undisputed signature. I accept that the signature is fraudulent, in that it is purporting to be signed by Mr Balmer in circumstances where I have found that it was not signed by Mr Balmer. However I cannot be satisfied who, in fact, signed the Statement of Completion.”
We therefore determine this sub-ground on the basis that it applies to A32 and A34 (the Ground 1 documents) as well as R25.
The appellant contends that “because the Tribunal was unsatisfied of the Commissioner’s forgery allegations, it was bound to reject those allegations”. Once the Tribunal rejected those allegations, so it is said, “there was nothing more for the Tribunal to ‘review’ in relation to those allegations”. The Tribunal making the finding that the signature (or, we interpolate, initials, in the case of R25) is fraudulent is akin to the Tribunal “embark[ing] upon its own new endeavour” which was “unnecessary and inappropriate (and unfair)”.
In effect, the appellant contends that the finding that the initials were fraudulent was unnecessary because fraud had not been “distinctly pleaded and proved” quoting Lazarus Estates Ltd v Beasley [1956] 1 QB 702 at 712-713 (Lord Denning). In the circumstances that the respondent alleged that the initials were a forgery, but did not specifically plead that the initials were fraudulent in some other aspect, the “Tribunal’s jurisdiction is limited by the rules of natural justice” and the “fundamental legal principle” to not make a finding “on its own motion” that the initials were fraudulent “in some other more generalised way”.
The respondent contends that the appellant’s submissions on this issue are “premised on the notion that the Tribunal wrongly accepted some unparticularised forgery case”. This is said to be an incorrect premise, as the allegations that Mr Balmer did not complete documents on 9 February 2021, and did not attend the Granville campus on that day, were “squarely put [to the Tribunal] and particularised”. Although the Tribunal did not find that Mr Malik had “forged” documents, “that did not preclude it from finding that Mr Balmer’s signature on… [Ms M’s] Certificate of Completion was ‘fraudulent’ insofar as it purported to be signed by Mr Balmer on 9 February when it had not been”.
As framed, and as advanced in written and oral submissions, the question of law said to arise in relation to Ground 2(c(2)) is that the Tribunal breached the rules of natural justice by straying beyond the pleaded case of forgery to an unspecified fraud allegation, of which notice ought to have been given. We apprehend that this was a reflection of QOLs (d) and (a), as pressed in submissions.
Despite the respondent’s submissions that this is based on a misapprehension of what the Tribunal did, which might suggest the asserted error on a question of law does not arise in the appeal, we think it is arguable that this question of law does indeed arise.
It is apparent that the respondent contended that the initials on R25 and the signatures on A32 and A34 were not those of Mr Balmer, but a forgery by Mr Malik using Mr Balmer’s signature, or, alternatively, in the case of R25 and A34, Mr Yates with Mr Malik’s knowledge. The respondent tendered evidence from Ms Sarah Ilyas that she personally observed Mr Malik forging Mr Balmer’s signature, by way of carbon paper, on paperwork for the course of 9 February 2021. This paperwork included A34 and A32 (Reasons at [135]-[139]). However, the Tribunal rejected Ms Sarah Ilyas’ evidence on the issue “entirely” (Reasons at [145]). Further, the Tribunal also rejected the contention that Mr Yates signed R25 after concluding that Ms M was mistaken in her evidence to that effect (Reasons at [157]).
Yet, at least with respect to R25, the Tribunal was indeed satisfied the document was not completed and signed by Mr Balmer, despite the appellant’s contention that it was signed by Mr Balmer, and despite rejecting the respondent’s contentions as to who did sign and complete the document.
Further, the purported error is capable of affecting the outcome, at least with respect to R25 (Ms M’s Statement of Completion dated 9 February 2021). As explained in relation to Ground 1, the critical issue is whether Mr Balmer was on the Granville campus on 9 February 2021, and as R25 was undisputedly taken home by Ms M on 9 February 2021, it must have been signed, by someone, on 9 February 2021: i.e., it was not backdated. Therefore, whether Mr Balmer signed it affects the answer to a critical question which affects Mr Malik’s honesty – whether Mr Malik could have seen, as he said he had but which was rejected by the Tribunal, Mr Balmer on the Granville campus on 9 February 2021. This demonstrates the materiality of the breach (assuming there to have been one). Notice of some other fraud, could have made a difference to the outcome.
Accordingly, we are satisfied that this raises the question of law of whether there has been a material breach of procedural fairness.
In any event, even assuming this ground does not raise a pure question of law, following the approach taken in Collins v Urban at [84], that there must be a clear basis for the grant of leave, we see that the warrant for leave to appeal may be gleaned from the existence of an important point of principle of general application, concerning how fraud is to be notified and determined by the Tribunal exercising administrative review. The purported error is more than merely reasonably arguable, having regard to the way Allegation 1 was particularised, without an allegation of fraud outside forgery, as set out in the Reasons at [11]-[12]. Further, due to the materiality of the question, there is a risk of a clear injustice.
We accept that Ground 2(c(2)) raises a question of law, but if we are wrong, we would grant leave to appeal on this ground.
We turn to consider the substance of Ground 2(c(2)).
This sub-ground is premised on the Tribunal having impermissibly embarked on its own endeavor or made an adverse finding “on its own motion”.
Whilst we accept that the Tribunal rejected the respondent’s contention that R25 was “forged”, the Tribunal has not found some other unparticularised fraud; beyond finding that the initials were not those of Mr Balmer, as put by the respondent. The reference to the concept of fraud is explained by the Tribunal’s finding that the “another individual signed the Statement of Completion” (Reasons at [150] and to similar effect, Reasons at [151]).
We have, in determining Ground 1, detailed the findings made (and not made) by the Tribunal in relation to A32, A34 and R25. The focus in Ground 1 was on A32 and A34, as there could be no suggestion of backdating of R25, as the Tribunal rejected that R25 had been signed by Mr Balmer at all. As concerns R25, Ms M’s Statement of Completion dated 9 February 2021, the Tribunal found that it was “plainly obvious” the signed initials were “different” to those on Ms M’s Statement of Completion of 10 March 2021 (which was undisputedly signed by Mr Balmer) to the effect that an expert was not needed (Reasons at [149]). The Tribunal rejected Mr Balmer’s reasons for the differences in the signed initials, and found that he did not sign R25, Ms M’s Statement of Completion dated 9 February 2021.
The appellant was plainly on notice that the authenticity of Mr Balmer’s signature/initialling was at issue. Whilst the respondent’s proffered scenarios as to who initialled R25 were rejected, so too was the appellant’s explanation for why the signature on the 9 February 2021 and 10 March 2021 documents looked different. Whether the Tribunal was correct to reject the appellant’s explanation is the subject of Ground 2(c).
However, insofar as Ground 2(c(2)) is concerned, we are not satisfied that there was a need to notify some additional case beyond that already advanced and responded to. The Tribunal rejected the appellant’s contention that Mr Balmer, himself, completed and signed R25, in the context of the respondent’s submissions that the document which was proffered as being completed and signed by Mr Balmer, had not been.
This sub-ground simply states that the allegation ought to have been dismissed. Accordingly, it stands or falls on the earlier sub-grounds and does not raise a question of law. However, as it may be affected by the outcome of Ground 2(c), there is merit to granting leave to appeal as it risks inviting injustice if we do not (Colins v Urban at [84]).
Leave to appeal on Ground 2(d) would be granted.
“3. The Tribunal erred in finding (at [197]) that Mr Malik gave false evidence to the effect that Mr Balmer had attended the appellant’s campus on 9 February 2021.
a. In circumstances where the Tribunal erred in finding that Mr Balmer gave false evidence to that effect, the Tribunal should not have found that Mr Malik also gave false evidence to that effect.”
“Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as the Tribunal found that Mr Malik knowingly gave false evidence to the Tribunal because the Tribunal was satisfied that Mr Balmer was not at the appellant’s campus on 9 February 2021?”
The appellant submits that because the Tribunal’s conclusion that Mr Balmer knowingly gave false evidence was legally erroneous, as is contended in Grounds 1 and 2, it was therefore “not reasonably open to the Tribunal to find on that account that Mr Malik had also knowingly given false evidence”.
The relevant findings of the Tribunal are at [178] and [197] of the Reasons:
“178 As discussed above, I am satisfied that Mr Balmer was not at the Applicant’s Granville campus on 9 February 2021. I am therefore also satisfied that Mr Balmer and Mr Malik each knowingly gave false evidence when they said he was at the Granville campus on that date, and marked or signed any of the course documents on that date.”
“197 I find that both Mr Malik and Mr Balmer gave false evidence in relation to Mr Balmer’s presence at, nearby or on the Applicant’s Granville premises on the day the course was conducted on 9 February 2021. I find that Mr Balmer gave false evidence in relation to completing and signing Ms M’s Statement of Completion, dated 9 February 2021, and that he did not complete or sign that document.”
The respondent contends that Ground 3 does not contain a question of law and contends that the appellant is, in substance, “merely seeking to challenge the Tribunal’s finding that Mr Balmer gave false evidence, which was adverse” to the appellant, and Ground 3 is at its “highest…assert[ing] that it was not open for the Tribunal to make the factual findings that it did”, which is not a question of law.
The respondent contends that the appellant’s submissions on this ground are solely supported by the submission that the finding was not “reasonably open because the conclusion that Mr Balmer knowingly gave false evidence was legally erroneous”. The respondent relies on his submissions made in response to Ground 2, that “there was no error in the Tribunal’s finding that Mr Balmer knowingly gave false evidence. This ground therefore falls away”.
Additionally, the respondent contends that while the finding that Mr Malik gave false evidence about Mr Balmer’s presence at the Granville campus on 9 February 2021 was “connected to” the finding that Mr Balmer gave false evidence about the same issue, the former finding was not “solely dependent” on the latter. It is said that the two findings “were based on the Tribunal’s assessment” of both Mr Balmer and Mr Malik’s evidence, as well as “the other evidence before it”. The respondent submits there were issues with Mr Malik’s own evidence, as set out at [164] and [167] of the Reasons, which show that “Mr Malik’s own evidence on this issue was internally inconsistent and contradictory, both between his affidavit evidence and his cross-examination, and within his cross-examination”.
The relevant paragraphs from the Reasons at [164] and [167] are:
“164 Mr Malik’s evidence was that Mr Balmer arrived at the Applicant’s Granville campus at about 8am. In cross-examination, Mr Malik initially denied seeing Mr Balmer at this time, but said it was his usual practice to arrive around 7.30am to 8am. Mr Malik had a phone conversation with Mr Balmer at around 8:15am in which Mr Balmer indicated that he could not run the course. Mr Malik claimed to have been told by Mr Balmer that he was in a carpark at Granville, and then later claimed that he saw Mr Balmer sitting in his car in the carpark at Granville and spoke to him there. At some point they discussed that Mr Balmer marking the assessments and signing the certificates later that day.”
“167 I do not accept Mr Balmer’s evidence that he came to the Applicant’s premises in the morning of 9 February 2021 before Steve Yates took his place, and I do not accept his evidence that he again attended the Applicant’s premises at night after the course concluded, to fill in the relevant forms and sign the 100 point ID form certificates. I find it unlikely that Mr Balmer was present at the Applicant’s Granville campus on 9 February 2021. No one else, other than Mr Malik, gave evidence that they saw him there. Mr Malik’s accounts of seeing Mr Balmer on 9 February 2021 were inconsistent and contradictory. On that basis and in the context of my general credibility findings regarding both Mr Malik and Mr Balmer, I reject the submission that Mr Balmer was present at the Applicant’s premises or at nearby coffee shops, or in a carpark at Granville at any time on 9 February 2021, and reject the submission that he completed any parts of the Statements of Completion or other documents for the 9 February 2021 Traffic Control Course, on 9 February 2021.”
We are satisfied that Ground 3 does not raise a question of law. It is a challenge to the Tribunal’s fact-finding.
Whilst the appellant refers to the finding that Mr Malik gave false evidence as not being open or not reasonably being open and asserts other errors of law, as noted above, even a perverse finding of fact is a finding of fact; and a mixed question of fact and law does not raise a question of law.
If the purported question of law on which Ground 3 is based is not accepted, the appellant submits that the appeal on this ground is made “otherwise to the extent necessary be leave”.
The respondent submits that Ground 3 does not warrant leave to appeal, as “there is no sufficient reason to doubt the Tribunal’s conclusions” and the proposed appeal ground raises no issue “of general principle or public importance”. Rather, Ground 3 turns on, so it is contended, the Tribunal’s “detailed consideration” of the 9 February 2021 course, and “the evidence given by Mr Balmer at the hearing”. The respondent submits that if leave is granted, the same principles which were relevant to the granting of leave of Ground 2 are relevant here.
We accept that a central issue concerning the Decision was the Tribunal’s findings about Mr Malik’s honesty and that finding turned, at least in part, on whether Mr Malik was believed when he said that he saw Mr Balmer at the Granville campus on 9 February 2021. That, in turn, was affected by the Tribunal’s rejection of Mr Balmer’s evidence that he was at the campus that day. As we found that aspects of Ground 2 which concern the Tribunal’s findings about Mr Balmer’s honesty and could affect the issue of whether Mr Balmer was indeed at campus that day, are made out, we accept that Ground 3 is affected by the result in relation to Ground 2. This is sufficient to establish that there is a risk of a clear injustice if leave to rely on Ground 3 were not granted.
In the event the findings the subject of Ground 2 are disturbed, this will affect the question of whether Mr Malik ought to have been held to have been dishonest, which was central to the Decision, given the interconnectedness between Mr Balmer’s whereabouts on 9 February 2021 and Mr Malik’s honesty. To refuse leave to appeal in those circumstances would be to invite injustice.
The outcome of this ground is bound up with the outcome of Ground 2. Whilst, as the respondent submits, the decision of the Tribunal concerning Mr Malik’s honesty was premised on more than the findings in relation to Mr Balmer, the findings in relation to Mr Balmer were relied on by the Tribunal to form conclusions about Mr Malik.
Accordingly, in accordance with the process already described, the Appeal Panel will hear from the parties further in relation to Ground 3.
“3A. The Tribunal erred in law and/or erred in fact in making the ultimate conclusions expressed at [693].
a. The conclusion that Mr Malik ‘had knowledge of the false and misleading records and intentionally submitted them to SafeWork NSW despite that knowledge’ was not legally or reasonably open on the findings made by the Tribunal at [189] [191], [192] and [196] to the effect that Mr Malik had no intention to mislead SafeWork NSW.
b. The conclusion that ‘Both Mr Malik and Mr Robert Balmer gave false evidence in relation to this allegation’ involved legal error for the reasons set out in Grounds 1 and 2.
c. The conclusion that the appellant ‘did provide false and misleading records to SafeWork NSW on or around 16 February 2021, when it notified SafeWork NSW that Robert Balmer was the trainer for the Traffic Control Course conducted at Star on 9 February 2021’ involved legal error on the basis that:
i. it was not open to the Tribunal to find that the appellant provided any relevant records to SafeWork NSW on 16 February 2021; and
ii. in any case, the conclusion that the records were ‘false and misleading’ is legally erroneous and was not reasonably open in circumstances where the Tribunal found that Mr Malik had no intention to mislead SafeWork NSW and that Mr Malik had instructed his staff to provide SafeWork NSW with the accurate information.
d. for the reasons set out in this ground and also Grounds 1 and 2, the Tribunal erred in concluding that ‘Allegation 1 [is] proven’ (at [198], [693]).”
“Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as the Tribunal found that there was ‘no evidence of Mr Malik having any intention to mislead SafeWork NSW’, but then concluded that Mr Malik ‘had knowledge of the false and misleading records and intentionally submitted them to SafeWork NSW despite that knowledge’?”
“I have found Allegation 1 proven. The Applicant did provide false and misleading records to SafeWork NSW on or around 16 February 2021, when it notified SafeWork NSW that Robert Balmer was the trainer for the Traffic Control Course conducted at Star on 9 February 2021. Both Mr Malik and Robert Balmer gave false evidence in relation to this allegation. I am satisfied that Mr Malik had knowledge of the false and misleading records and intentionally submitted them to Safe Work NSW despite that knowledge.”
“However, Mr Malik’s conduct and the Applicant’s conduct with respect to each of Allegations 1, 2 and 4 as I have found above, demonstrate a significant lack of honesty, relevant to my assessment of the Applicant’s fitness and propriety to hold a Master Security Licence. …”
Despite references to “the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction”, it is necessary to precisely identify a pure question of law arising from the terms of Ground 3A itself.
Having regard to the substance of Ground 3A, we are satisfied as follows.
Paragraph (a) refers to a conclusion being legally unreasonable on the findings as made by the Tribunal. We accept that this invokes the principles in Minister for Immigration and Citizenship v Li. It is not an allegation that the findings of fact were irrationally made or perverse: Azzopardi at 156 (Glass JA with Samuels JA agreeing at 157). The conclusion is said to be unreasonable on the findings as made and therefore raises a question of law. Despite the respondent’s submission that the Reasons at [693] is a summary paragraph only and does not contain any additional findings, and “at the very worst, are a mistake in the Tribunal’s summary which does not affect the integrity of the actual findings”, we are satisfied that it indeed reflects the final position regarding the findings made by the Tribunal, and therefore has the potential to affect the integrity of the ultimate findings of the Tribunal as to fitness and propriety. It is not merely a summary paragraph.
Further, as to the respondent’s contention that there is no question of law raised here, because the two findings made by the Tribunal are not contradictory when understood “in the context of the Tribunal’s actual findings”, we see that the potential for inconsistency sufficiently arises such that there is utility in determining the question, and that the question of law may be said to arise on the appeal.
We are satisfied that whether these findings were irrational or unreasonable in the relevant sense, on the Tribunal’s own earlier expressed and reasoned findings, raises a question of law that arises on the appeal.
Paragraph (c)(i) raises the question of whether the finding was open.
Whereas the paragraph asserts that the finding was not open, the question it raises is whether the finding was not (or was) open. That is not a question of law because a question of law must, self‑evidently, be a question of law and not depend on the answer. A question which commences with “whether it was open to find on the facts fully found” would raise a question of law if the answer was no; but not, if the answer was yes: Orr at [58]-[59] (Bathurst CJ and Bell P, Johnson J agreeing at [128], Garling J agreeing at [136], Lonergan J agreeing at [137]).
Whilst we accept, as noted by the Full Court of the Federal Court in Minister for Immigration & Multicultural Affairs v Al*‑Miahi* [2001] FCA 744 at [34] (Sundberg, Emmett and Finkelstein JJ), that the question of whether there is any evidence of a particular fact is a question of law, we do not consider that is what was pressed here. Relevantly, the Court further states at [34]:
“Likewise, the question of whether a particular inference can be drawn from facts found or agreed is a question of law. That is because, before the inference is drawn, there is a preliminary question as to whether the evidence reasonably admits a different conclusion.”
Nevertheless, this ground does not, in terms, suggest that a “no evidence” question of law is raised. In any event, there is no dispute that the document itself (i.e., the records submitted to SafeWork NSW) was available to draw conclusions from.
No question of law arises in relation to this paragraph.
In summary, paragraphs (a) and (c)(ii) of Ground 3A raise questions of law.
As the other sub-grounds are interrelated, we consider whether leave to appeal should be granted, before determining any aspect of Ground 3A.
The respondent submits that as there is no question of law raised in respect of any of the paragraphs under Ground 3A, leave is required, which should be refused as there is no sufficient reason to doubt the Tribunal’s conclusions, and the proposed appeal grounds raise no issues of general principle or public importance.
We have found that questions of law arise with paragraphs (a) and (c)(ii). Accordingly, we consider this submission as it applies to the other paragraphs of Ground 3A.
Paragraph (b) is connected with aspects of Grounds 1, 2 and 3. As we found that an aspect of Ground 2 is made out, and leave to appeal would be granted in respect of other aspects of Grounds 2 and 3. we consider that we would invite clear injustice if leave to appeal is not granted, for the reasons already discussed in relation to Ground 3. This is consistent with Collins v Urban which anticipates leave to appeal on the basis of “an injustice which is reasonably clear, in the sense of going beyond what is merely arguable” or an error which is central to the Decision and not merely peripheral (Collins v Urban at [84]).
We would grant leave to appeal in relation to Ground 3A(b).
Paragraph (c)(i) concerns the Tax Receipt, which is to be recalled is the document dated 16 February 2021 headed as “TCT Course Lodgement / Tax Receipt”. The appellant submits that “as a matter of law, it was not open to the Tribunal” to conclude that the appellant provided false and misleading records to SafeWork NSW on 16 February 2021. First, it was “not open to the Tribunal” to find that the appellant provided any relevant records to SafeWork NSW on 16 February 2021, at Sentence 2 of [693] of the Reasons, as well as elsewhere in the Reasons. Secondly, it was “not open to the Tribunal to conclude that the appellant provided a document containing ‘false’ information to SafeWork NSW”.
The appellant contends that it did not provide any relevant document to SafeWork NSW on 16 February 2021. The only record referred to by the Tribunal as being a false or misleading record provided by the appellant to SafeWork NSW on 16 February 2021 is the Tax Receipt, which is a document issued by SafeWork NSW to the appellant on 16 February 2021, not a record provided by the appellant to SafeWork NSW. The Tax Receipt is said to be a receipt issued by SafeWork NSW containing information provided by the appellant on 19 January 2021 substituting Mr Balmer for Ms Kefalidis.
There was some confusion, so it is contended, about the nature of the Tax Receipt, as the internal reviewer, when making the Internal Review Decision, erroneously stated that “STAR submit[ted] a course lodgement to SafeWork NSW on 16 February”. This mistaken characterisation of the Tax Receipt, so it is said, was repeated in some later documents, but the Tax Receipt was clarified as having been issued by SafeWork NSW during the hearing by the respondent. The appellant submits that to the extent there remained any formal dispute from the respondent as to the correct characterisation of the Tax Receipt, the Tribunal did not refer to or respond to the parties’ competing characterisations, even though the proper characterisation of the Tax Receipt was fundamental to the respondent’s allegation being made out.
It is said that this mistake by the Tribunal is manifest in other parts of the Reasons, including [188] and [194] of the Reasons. The Tribunal in the Reasons at [188] said:
“There is no documentary evidence that the Applicant or Mr Malik, on behalf of the Applicant, made any efforts to inform SafeWork NSW that Mr Yates had conducted the 9 February 2021 course, prior to July 2022. To the contrary, the evidence demonstrates that paperwork for the course was submitted by the Applicant to SafeWork NSW on 16 February 2021, and made no mention of the late substitution of Mr Yates.”
The appellant submits that there was no such paperwork, and, in any event, the appellant was unable to submit paperwork regarding the late substitution of Mr Yates prior to his approval on 19 February 2021, as it was not possible for the appellant to lodge information with SafeWork NSW that named Mr Yates as the nominated trainer until he had been approved as a trainer on 19 February 2021, which the Tribunal found at [186] of the Reasons.
Further, it is said this mistake also infects the Tribunal’s conclusion at [194] of the Reasons:
“Based on the evidence before me I find that the Applicant did provide false and misleading records to SafeWork NSW on or around 16 February 2021, that Robert Balmer was the trainer for the Traffic Control Course conducted at Star on 9 February 2021. This was false and misleading in circumstances where Robert Balmer did not, in fact, deliver the course on 9 February 2021. Stephen Yates delivered the course.”
The appellant contends that “as a matter of law, the Tribunal was bound to reject” this allegation. This is so, because of the following:
The information provided by the appellant to SafeWork NSW on 19 January 2021, to the effect that Mr Balmer would deliver the training on 9 February 2021, was accurate at that time.
The Tribunal found that Mr Malik instructed his staff to inform SafeWork NSW of the change in trainer for 9 February 2021 (Reasons at [189]), and the Tribunal accepted that Mr Malik was not at fault for his instruction not being carried out.
The respondent contends in relation to paragraph (c)(i) that the appellant is “simply wrong” to submit “there was no evidence that the appellant had provided any information to SafeWork NSW on 16 February 2021”, as the Tax Receipt is a record generated by SafeWork NSW in response to information lodged by the appellant about the Traffic Control Course of 9 February 2021 (TTC002816) indicating that the training had been delivered by Mr Balmer. The respondent highlights that the footer to the Tax Receipt indicated that it was “Generated on 16/02/2021 14.54*”**.* The Tax Receipt also records the following: “Date Lodged 16 Feb 2021 02:54 pm”. The respondent submits that this is evidence that the Tax Receipt was generated by SafeWork NSW, in response to information lodged by the appellant on 16 February 2021. It is submitted that this had been agreed upon in the agreed chronology in the proceeding below; and supported by Mr Malik’s affidavit of 2 December 2022.
The appellant, so it is contended, “impermissibly seeks to resile from the agreed position to submit that the 16 February 2021 document merely reflects the information submitted to SafeWork NSW in January 2021”. The submission was rejected by the Tribunal (Reasons at [188] and [191]) and the appellant “should not be permitted to reagitate it on appeal”.
Accepting the agreed position that the Tax Receipt, itself, was generated by SafeWork NSW, the substantive question is whether the Tribunal (contrary to the agreed position) relied on the Tax Receipt as being the “paperwork for the course submitted by the Applicant to SafeWork NSW on 16 February 2021” (Reasons at [188]) and was the “submission of the notification on 16 February 2021 to SafeWork NSW” (Reasons at [191]). At Sentence 2 of the Reasons at [693], the Tribunal indeed concluded that, intentionally or not, the appellant provided false information to SafeWork NSW on or around 16 February 2021. The conclusion that the appellant provided the information was significant, because there was no dispute that, as at 16 February 2021, the information was incorrect (i.e., false).
Whilst we accept that the question was important to the Tribunal’s determination of Allegation 1, and is therefore tied to the ultimate findings of fitness and propriety, we do not see it as central to the Tribunal’s determination. This is because the conclusion was not paired with a finding of the provision of the material being knowingly misleading or intentionally false. Further, we see the prospects of success to be no more than merely arguable. The essence of the appellant’s submission is that the Tax Receipt was not produced by the appellant, but was generated by SafeWork NSW. Additionally, they say there was no other evidence to conclude that the appellant provided false information on or about 16 February 2021. However, the agreed chronology stated: “16 February 2021 STAR lodges course details with SafeWork NSW for Traffic Control Course TTC002816. The document indicates that Robert Balmer was the nominated trainer for the course.” Further, the Tax Receipt distinguishes between “Date Lodged” and “Generated”, which is some evidence to base an inference that the Tax Receipt was generated in response to information provided to SafeWork NSW on about 16 February 2021.
Leave to appeal on paragraph (c)(i) would be refused.
As detailed above, Ground 3A progresses in relation to paragraphs (a), (b), (c)(ii) and (d).
Ground 3A addresses each sentence of paragraph [693] of the Reasons in reverse order.
“I am satisfied that Mr Malik had knowledge of the false and misleading records and intentionally submitted them to SafeWork NSW despite that knowledge.”
The appellant contends that “as a matter of law, it was not open to the Tribunal to reach this conclusion” that Mr Malik had knowledge of the false and misleading records and intentionally submitted them to Safe Work NSW despite that knowledge, as the Tribunal made “express findings” which were “contrary” to Sentence 4, including:
“…I am not satisfied that Mr Malik consciously decided not to inform SafeWork NSW that Mr Yates had conducted the course on 9 February 2021. I am also not satisfied that he never instructed his staff to do so ... I am not satisfied that Mr Malik never instructed his staff to inform SafeWork NSW of the change in instructor” (Reasons at [189]).
“I am not satisfied on the evidence before me that the submission of the notification on 16 February 2021 to SafeWork NSW, which made no mention of the late substitution of Mr Yates, demonstrates an intention by Mr Malik to mislead SafeWork NSW. There is no evidence of Mr Malik’s intentions upon which I could make such a finding” (Reasons at [191]).
“…there is no evidence of Mr Malik having any intention to mislead SafeWork NSW” (Reasons at [192]).
”I find that Mr Malik failed to notify SafeWork NSW that Stephen Yates had delivered the training. However, I am not satisfied that Mr Malik had any intention of misleading SafeWork NSW by not notifying SafeWork NSW of the change in trainer” (Reasons at [196]).
The appellant contends that these represent the totality of the Tribunal’s findings made with respect to Mr Malik’s knowledge and intention in relation to SafeWork NSW. These findings were “to the effect that Mr Malik never intended to mislead SafeWork NSW, and that Mr Malik had instructed his staff to inform SafeWork NSW of the true position in respect of the course on 9 February 2021”.
It is said that, “as a matter of law”, the Tribunal having made those findings, meant that “the Tribunal was bound to conclude that Mr Malik did not have knowledge of any misleading records, and did not intentionally submit such records to SafeWork NSW despite that knowledge”.
It is said that “this error alone was sufficient to compromise the Tribunal’s evaluation of the applicant’s fitness and propriety to hold a master security licence (at [708])”.
“That Mr Malik had the intention to mislead SafeWork NSW by forging Mr Balmer’s signature on the assessments and the evidence of identity documents
As discussed above I have rejected the submission that Mr Malik forged Mr Balmer’s signature, so there is no evidence of Mr Malik having any intention to mislead SafeWork NSW.”
By contrast, it is said that the finding that Mr Malik “had knowledge of the false and misleading records and intentionally submitted them to SafeWork NSW despite that knowledge” (Reasons at [693]) is a “summation of the Tribunal’s findings on Allegation 1, in the context of the Tribunal’s summation of its findings on each allegation”.
The respondent contends that the four quotes put forward by the appellant as evidence of express findings made by the Tribunal which were contrary to Sentence 4 should be viewed in the context that the Tribunal accepted some evidence and particularised allegations, and rejected others. The respondent provides several findings by the Tribunal that are said to provide an “understanding of the chronology and the Tribunal’s full findings”, which is said to be crucial to understanding why, contrary to the appellant’s claim, the Tribunal did not make inconsistent findings. The respondent submits that the findings by the Tribunal at [192] and [693] of the Reasons distinguish between:
not being satisfied that Mr Malik made a conscious decision not to inform SafeWork NSW about the change in trainer on 16 February 2021 (Reasons at [189], [191]) and not being satisfied of actual forgery by Mr Malik (Reasons at [192]); and
the fact that false and misleading records were provided to SafeWork NSW (Reasons at [194]), the misleading dating of records (Reasons at [195]), the later failure by the appellant and Mr Malik to inform SafeWork NSW between January 2022 and July 2022 that Mr Yates had delivered the course (Reasons at [190]), and the false evidence given by Mr Malik and Mr Balmer to the Tribunal (Reasons at [197]).
The respondent contends that to conclude that the Tribunal’s reference to Mr Malik’s knowledge of the false and misleading records in its summary at [693] of the Reasons was in contradiction of its earlier finding that Mr Malik had not intentionally mislead SafeWork NSW by lodging the information on 16 February 2021 would be “a minute parsing of the Tribunal’s reasons in the extreme”.
Whilst we accept that we must not minutely parse the Reasons, and that focusing on Sentence 4 of the Reasons at [693] might seem to do just that, we see that this is called for. This is because the ultimate question of Mr Malik’s fitness and propriety and, accordingly, the appellant’s fitness, is inextricably tied up with Mr Malik’s intention to mislead, which is the subject matter of Sentence 4.
Standing alone, Sentence 4 of the Reasons at [693] is indeed contradictory of earlier findings.
As to the respondent’s justifications, we conclude as follows:
Whilst we accept that the finding that false and misleading records were provided to SafeWork NSW on or around 16 February 2021 (Reasons at [194]) was made out, it was not made out on the basis that Mr Malik had an intention to mislead (Reasons at [189], [191], [192], [196]).
The Tribunal’s references to the misleading dating of records by Mr Balmer (Reasons at [195]) was not expressly sheeted home to Mr Malik (although for reasons already advanced in relation to earlier grounds, was not a finding made at all).
The failure by the appellant and Mr Malik to inform SafeWork NSW between January 2022 and July 2022 that Mr Yates had delivered the course (Reasons at [190]) was not expressly said to reflect an intention to mislead.
Accordingly, Sentence 4 of the Reasons at [693] does not accord with the Reasons.
Whilst Mr Malik had knowledge of false and misleading records being submitted to SafeWork NSW concerning Mr Balmer and not Mr Yates having run the 9 February 2021 course, and Mr Malik was found to have lied to the Tribunal about seeing Mr Balmer at the Granville campus on 9 February 2021, the Tribunal did not find (as Sentence 4 suggests) that Mr Malik had knowledge of and “intentionally submitted [the false and misleading records] to SafeWork NSW despite that knowledge” (Reasons at [693]).
If this last aspect was intended to relate to the submission of the notification to Safework NSW on 16 February 2021, which did not mention that Mr Yates ran the course, the Tribunal did not find that Mr Malik intentionally submitted the information knowing it was false (Reasons at [191]). If it relates to the fact that Mr Balmer did not sign Ms M’s Statement of Completion (R25) on 9 February 2021 (Reasons at [197]), the Tribunal did not express a finding that Mr Malik was aware of that or aware that that document was submitted.
Whilst we accept, as the respondent says, that the Tribunal distinguished between not being satisfied of forgery and being satisfied that false records were provided, this does not explain the Tribunal’s summation that Mr Malik “had knowledge of the false and misleading records and intentionally submitted them to SafeWork NSW despite that knowledge” or that Mr Malik had an intention to mislead SafeWork NSW (insofar as Allegation 1 is concerned). This is the position, even taking into account that the Tribunal found that intentionally false evidence was given by Mr Malik to the Tribunal itself (Reasons at [197]).
The Tribunal’s earlier findings support a conclusion that false records were provided, but not an intention by Mr Malik (or the appellant) to mislead SafeWork NSW in providing the records.
The conclusion of false evidence given to the Tribunal itself (assuming the adverse conclusion had been properly notified to the appellant) was capable of contributing to the ultimate findings concerning fitness and propriety (subject to procedural fairness, see Council of the Law Society of New South Wales v Buckley [2025] NSWCATOD 98 at [36] citing Qasim v Health Care Complaints Commission [2015] NSWCA 282 at [41] and Qasim v Medical Council of New South Wales [2021] NSWCA 173 at [62], [75]). However, Sentence 4 of the Reasons at [693] does not read as if predicated on that basis, even making allowances for infelicities in language.
Sentence 4 of the Reasons at [693] is the summation of the Tribunal’s earlier findings, after weighing them all together. It reflected the Tribunal’s rejection of certain aspects of the respondent’s contentions concerning Mr Malik’s intentions to mislead, along with the Tribunal’s acceptance that false records had nonetheless been provided. Significantly, if the Tribunal’s conclusion that Mr Malik had given false evidence to the Tribunal also affected the weighing up of the conclusion at [693], that is not expressly made clear.
Sentence 4 seemingly conflates the Tribunal’s findings in connection with Allegation 1, that Mr Malik gave false evidence concerning Mr Balmer’s presence at the campus on 9 February 2021 (Reasons at [197]) as reflected in Sentence 3 of the Reasons at [693], with the provision of false and misleading documents to conclude that the documents were provided even knowing that the documents were false. They were submitted “despite that knowledge” (Reasons at [693]).
We see that this is a significant enough issue that it could affect the ultimate findings of fitness and propriety.
Ground 3A(a) is therefore made out.
In light of the Tribunal’s conclusion about the false evidence (which may or may not be disturbed as a result of the outcome in relation to the earlier grounds) it is difficult to determine whether this error would affect the ultimate findings. Whilst we see that Ground 3A(a) is made out, it is not clear that the error would disturb the ultimate findings of fitness and propriety because of the finding that Mr Malik gave false evidence to the Tribunal.
We will hear the parties further in relation to the outcome of Ground 3A(a).
“Both Mr Malik and Robert Balmer gave false evidence in relation to this allegation.”
The appellant submits that the reasons given in relation to Sentence 4 similarly apply to Sentence 3. It is said that because of the reasons given for Sentence 4, it was “not open to the Tribunal to reach the conclusion that Mr Balmer gave false evidence, and it follows that it was not open to the Tribunal to reach the conclusion that Mr Malik gave false evidence”.
The respondent submits that this sub-ground turns on Grounds 2 and 3, and for the reasons given by the respondent in relation to those two grounds, there is no error in this sentence. The respondent also contends that the Tribunal’s findings on the credibility of Mr Malik and Mr Balmer (and Mr Yates), which were unfavourable, are relevant to this sub-ground.
We would grant leave to appeal on this ground, and as it is indeed interconnected with the earlier grounds, it is not yet apparent what the outcome of this sub-ground will be. We will hear further from the parties in relation to paragraph (b) of Ground 3A.
“The Applicant did provide false and misleading records to SafeWork NSW on or around 16 February 2021, when it notified SafeWork NSW that Robert Balmer was the trainer for the Traffic Control Course conducted at Star on 9 February 2021.”
The appellant submits that even where the Tax Receipt was provided to SafeWork NSW on 16 February 2021 (although it maintains that it did not do so), “as a matter of law it was not open to the Tribunal to conclude that in doing so the appellant provided ‘false’ information to SafeWork NSW”. It is said that as a matter of law, the “totality of that conduct” is not capable of answering the description of “false” or being deliberately “misleading”, as the Tribunal accepted that Mr Malik had simultaneously instructed his staff to provide true and correct information to SafeWork NSW (by other means).
We note that the Tribunal made the following statements in relation to Mr Malik’s contention that he instructed his staff to inform SafeWork NSW that Mr Yates had delivered the training on 9 February 2021:
“Mr Malik’s evidence was that he gave an instruction to Ms De Sena and Amna Ilyas to inform SafeWork NSW that Mr Yates had delivered the training on 9 February 2021. Amna Ilyas’ evidence, which was unchallenged in cross-examination, is that she was never asked to inform SafeWork NSW that Mr Yates had delivered the course. Ms De Sena was not asked about this issue at her interview with SLED and did not otherwise provide any evidence to the Tribunal”: Reasons at [185], and
“I am also not satisfied that he never instructed his staff to do so, as there was no evidence from Ms De Sena in relation to this issue and the Respondent did not call her to answer that question for the Tribunal”: Reasons at [189]. The Tribunal found that a Jones v Dunkel inference was available to the Tribunal due to the respondent not calling Ms De Sena to give evidence on the issue, however found that “even without that inference…I am not satisfied that Mr Malik never instructed his staff to inform SafeWork NSW of the change in instructor”: Reasons at [189].
The respondent makes several submissions in response to the appellant’s challenge to the Tribunal’s characterisation of the 16 February 2021 lodgement as “false and misleading”.
First, because the Tax Receipt represented that Mr Balmer had been the trainer for the course when he had not, it was “false and misleading”. This finding is not altered, even though the Tribunal was “not satisfied” (Reasons at [191]) that Mr Malik intended to mislead SafeWork NSW by the submission of the notification on 16 February 2021.
Second, “there was no positive finding” by the Tribunal that Mr Malik had instructed his staff to provide the “true information” to SafeWork NSW, but rather, the Tribunal was “simply not satisfied of a contrary finding”.
Third, “even if the Tribunal had been satisfied that Mr Malik issued that instruction”, Mr Malik still exhibited a “lack of forthrightness with the regulator”, as even after “Mr Malik became aware by January 2022 that SafeWork NSW had not been notified that Mr Yates conducted the course, he did not do anything to correct this until July 2022”.
Ultimately, we are not satisfied that paragraph (c)(ii) is made out. The information concerning who conducted the course, as at 16 February 2021, was in fact false (even if not intentionally false), and it was objectively misleading, even if not intentionally so. Having regard to the way the Tribunal has summed up this in the Reasons at [193]-[196], it is clear the Tribunal did not consider the document to be knowingly or intentionally false and misleading, as the respondent’s first-mentioned point emphasises. Further, contrary to the appellant’s submission, the Tribunal did not find that Mr Malik “instructed” staff to inform SafeWork NSW about the change of trainer, only that it was not made out that he had not done so (the Tribunal used a double negative and not a positive). Not being satisfied of a negative proposition (that he did not instruct) is not, here, the same as being satisfied of the positive (that he did instruct).
Paragraph (c)(ii) of Ground 3A is not made out.
Sentence 1 of the Reasons at [693] contains the Tribunal’s finding, that Allegation 1 has been proven, while Sentences 2, 3, and 4 appear to explain the Tribunal’s reasoning for making the finding.
The appellant contends that because it was not open to the Tribunal to make the findings in Sentences 2, 3 and 4 of the Reasons at [693], the Tribunal was therefore “bound to reject” Allegation 1. The appellant submits that as the Tribunal was “bound to reject” Allegation 1, other findings the Tribunal made based on its finding that Allegation 1 had been made out, must also be found to be “legally erroneous”.
The respondent submits that as the appellant challenges the Tribunal’s finding that Allegation 1 was proven on the basis that the finding is dependent on Sentences 2, 3 and 4 of the Reasons at [693], and the respondent has contended that each of Sentences 2, 3 and 4 is not infected with appealable errors, it follows that the Tribunal’s finding must stand.
In relation to the appellant’s contention that as the Tribunal’s finding that Allegation 1 is made out cannot stand, this infects other conclusions made by the Tribunal, including the Tribunal’s conclusions at [708] of the Reasons, the respondent contends that the Tribunal’s reasoning at [708] of the Reasons expressly applies to “each of” Allegations 1, 2 and 4. Accordingly, so it is contended, there is “no basis for the submission that any erroneous adverse findings with respect to Allegation 1 infect the findings in relation to Allegations 2 and 4”.
We are satisfied, with respect to Sentence 1 of the Reasons at [693], that aspects of Allegation 1 were indeed upheld, even though others were rejected. The conclusions that Mr Malik had no intention to mislead in [190], [191], [192] and [196] of the Reasons relate to the contentions, which the Tribunal had rejected, that Mr Malik had intentionally failed to inform SafeWork NSW that Mr Yates, not Mr Balmer, had conducted the course on 9 February 2021 (Reasons at [190], [191] and [196]) and the contention of forgery (Reasons at [192]). This is apparent from the headings to those paragraphs. However, the Tribunal found another aspect of Allegation 1 made out (which accords with Sentence 1 of [693] of the Reasons); namely, that on 16 February 2021, the appellant provided false and misleading records to SafeWork to the effect that Mr Balmer ran the course on 9 February 2021, not Mr Yates: Reasons at [194] and [195].
This last-mentioned point also accords with Sentence 2 of [693] of the Reasons, which has not been disturbed. As the Tribunal had earlier explained, the document was in fact false and misleading irrespective of allegations of forgery, and that was the position irrespective of Mr Malik’s intentions. Further, the Tribunal found there had been an opportunity for Mr Malik to correct the record between January 2022 (when he became aware of the error) and July 2022, but did not do so: Reasons at [187]-[190].
This was irrespective of there being no intention to mislead, and irrespective of whether Mr Malik instructed staff to correct the record (noting that the Tribunal rejected the respondent’s contention that he “never instructed his staff to do so” (Reasons at [189])). The appellant had already accepted that the paperwork for the course on 9 February 2021 was false (Reasons at [11], see the extract at [66] above). On its face, the document identifying Mr Yates as the trainer was indeed misleading, notwithstanding the Tribunal’s conclusions that Mr Malik did not consciously mislead Safework NSW (Reasons at [196]). Further, the rejection of the contention of forgery as it related to other documents does not gainsay that conclusion.
Sentence 3, which concerned Mr Malik’s honesty to the Tribunal, was not an aspect of Allegation 1 (even in document A66) and therefore cannot directly support Allegation 1, though it does not detract from Allegation 1 either.
Ultimately, however, as we have found Sentence 4 of the Reasons at [693] is in error, this aspect of Ground 3A is, at least to that extent, is made out.
We will hear the parties further in relation Ground 3A.
Conscious to not minutely parse the Tribunal’s Reasons, it is tolerably clear that each of the sentences of [693] of the Reasons stand alone, and, but for Sentence 4, are not inconsistent with the earlier findings contained in the Reasons. Nevertheless, we are concerned with respect to Sentence 4, as it reflects the weighing up of the Tribunal’s conclusions, but appears to be based on an inconsistent premise that earlier findings had been made of Mr Malik’s intentions to mislead SafeWork NSW by providing, known to be false, records.
Paragraphs (a) and (d) of Ground 3A are made out, whilst leave would be granted for paragraph (b). The other paragraphs under the Ground are not made out.
“58. This issue concerns an investigation into Star completed by Training Services NSW on 25 October 2020. Training Services NSW oversees the ‘Smart and Skilled program’, which provides government funding for certain vocational training courses. Star was formerly an approved provider of ‘Smart and Skilled’ training.
59. Training Services NSW’s investigation report is at pages 500-508 of the Bundle. The author of the report, Mr Stephen Buddeke, has been summoned to give evidence in this proceeding (see Winram Affidavit at [11]-[13]). The attachments to Mr Buddeke’s investigation report have been summonsed by Star, and portions will be tendered by the Commissioner in the proceeding.
60. In its investigation, Training Services NSW found that Star had engaged in the following ‘Events of Default’ against its Smart and Skilled Contract (Bundle, p 502, at [1.1]):
a. failed to ensure that all information it provided to Training Services NSW (including Training Activity Data) was true, accurate, complete, correct and not misleading in any way; and
b. failed to act in good faith and not act in any way that could be seen to be unethical, reckless, illegal or dishonest conduct or do anything that may bring into disrepute or be detrimental to Training Services NSW, Smart and Skilled, or the NSW vocational education training market (separately subsidised and non-subsidised) by fabricating evidence and then using that fabricated data.
61. Training Services NSW found that Star had used fabricated data in relation to a cohort of 10 students enrolled in a Certificate IV in Work Health and Safety to fraudulently received $64,740 in Government subsidies (Bundle, p 502, at [1.6], p 507, at [5.15]-[5.16]). As of 31 May 2022, Training Services NSW was seeking the repayment of subsidies and loadings totalling $105,210.80 from Star (Bundle, p 2173-4). As a result of the investigation, Star is prohibited from applying to be a ‘Smart and Skilled’ training provider until at least November 2023 (three years from the report) (Bundle p 1374-5).
62. Mr Paul Lewis, a formal employee of Star who provided information to Training Services NSW, has provided evidence relevant to this issue in the Lewis Affidavit. His evidence is that:
a. though he initially proposed teaching a Certificate IV in Work Health and Safety to a cohort of 10 students in the Raymond Terrace area under the auspices of Star, he never received the manuals, learning guides and books from Star and the course did not proceed;
b. in October 2017 he became aware that despite this, the students proposed for the course had received certificates for completing the course;
c. Mr Malik repeatedly requested that he sign false assessment and other paperwork for this cohort of students, but he refused; and
d. he did not send any invoices to, or receive any payment from, Star in respect of the proposed course.
63. Star’s position appears to be that Mr Lewis was solely responsible for any misconduct.
64. Further evidence about this issue is given by Ms Sarah Ilyas. Her evidence is at Bundle pp 1041-2 at [15]-[20] and [17]-[22] of the Sarah Ilyas Affidavit.”
“12. The records provided to Training Services NSW which are said to be false and misleading relate to the Certificate IV in Work Health and Safety at Raymond Terrace supposedly conducted from September 2016 to October 2017, specifically:
12.1 the Training Activity Data submitted by the Applicant in relation to the 10 students identified at paragraph 4.1.9 of Mr Buddeke’s report, in that the data represented that those students were completing, and then had completed, the course when they had not (see Ex SPB-1, Tab 1, Subtabs 8 and 9); and
12.2 the Assessments, transcripts and Certificates submitted by the Applicant for the 10 students (eg Ex SPB-1, Tab 1, Subtab 9), in that they represented that those students had completed the assessments when they had not, that the trainer had marked and signed the assessments when the trainer had not, and that those students had completed the course when they had not.
13. The Commissioner alleges that Mr Malik, knowing that the WHS Course did not take place, nevertheless arranged for the above records to be provided to Training Services NSW or instructed staff at Star to do so.
14. While the Commissioner’s Submissions referred to other conduct at paragraph 64, as advised in our letter of 1 November 2023 the Commissioner does not press any allegation that Ms Komal Malik was issued qualifications without doing the assessments, or that Ms Juliana Yazbeck signed fraudulent assessments.”
The Tribunal found that Allegation 2 was partially proven on the evidence before the Tribunal (Reasons at [322]).
The Tribunal found (Reasons at [314]-[317])
“314 Based on my consideration of the evidence above, I am satisfied that:
(1) the Training Activity Data submitted by the Applicant in relation to the 10 students identified at paragraph 4.1.9 of Mr Buddeke’s report was false and misleading, in that the data represented that those students were completing, and then had completed, the course when they had not;
(2) the Assessments, transcripts and Certificates submitted by the Applicant for the 10 students were false and misleading, in that they represented:
(a) that those students had completed the assessments when they had not; and
(b) that those students had completed the course when they had not.
315 I am not satisfied that the Assessments, transcripts and Certificates submitted by the Applicant for the 10 students of the Raymond Terrace Course were false and misleading, in that they represented that the trainer had marked and signed the assessments when the trainer had not. I have found on the evidence that Paul Lewis did mark and sign the assessments.
316 I am not satisfied that both the Applicant and Mr Malik were aware that the Raymond Terrace Course had not proceeded. I am not satisfied that Mr Malik knew that the Raymond Terrace Course did not take place and nevertheless arranged for false and misleading records suggesting otherwise to be provided to Training Services NSW, or instructed staff at the Applicant to do so.
317 I do not consider the evidence before the Tribunal sufficient for determining whether the Applicant improperly received payments from Training Services NSW. …”
“Either there was a lack of supervision and oversight of the Raymond Terrace Course and therefore Mr Malik was unaware that the course had actually not been delivered to the students by Paul Lewis as claimed; or Mr Malik was aware and had knowledge that the course had not been completed, and knowingly submitted fraudulent documentation to Training Services NSW. On the evidence before me I find there was, on Mr Malik’s own evidence, a lack of supervision and oversight of the Raymond Terrace Course.”
“4. The Tribunal erred in law insofar as the Tribunal failed to observe the requirements of procedural fairness in concluding (at [321]) that ‘there was a lack of supervision and oversight’ of the Raymond Terrace course in circumstances where the appellant was a victim of the fraud perpetrated by its own trainer Paul Lewis in respect of that course.
a. The allegation relating to ‘supervision and oversight’ was wholly absent from the respondent’s particulars letter in Exhibit A66, which was relied upon by both parties for that purpose (at [10]), and the allegation was never otherwise particularised.
b. The respondent did not lead any evidence or make any submissions about the kind of ‘supervision and oversight’ it was necessary or appropriate for a Registered Training Organisation such as the appellant to have in place to protect against a long-term fraud being perpetrated upon it by one of its own trainers.
c. The Tribunal erred in holding that ‘[i]t is open to the Tribunal to find that there was inadequate supervision of the Raymond Terrace Course by the Applicant and Mr Malik, if the evidence supports that finding’ (at [320]), because the Tribunal never heard from the parties about the adequacy of the appellant’s supervision of the Raymond Terrace course in the particular circumstances found by the Tribunal, namely, that:
i. neither the appellant nor Mr Malik were aware that the Raymond Terrace course had not proceeded (at [316]);
ii. between at least September 2016 and July 2019, the trainer Paul Lewis had actively deceived the appellant and Mr Malik about his delivery of the Raymond Terrace course (at [290]), including by:
1. forging all of the student enrolment documents (at [252]-[256], [289]);
2. obtaining the course materials from Mr Malik (at [261]);
3. fabricating the completed course materials and falsely marking and signing all of the student assessments and providing them to the appellant (at [274], [290]); and
4. invoicing the appellant and being paid for his ‘work’ in delivering the course (at [286]-[287], [290]);
iii. Paul Lewis had an ‘obvious motivation’ of seeking to extort almost $60,000 from the appellant (at [283], [294]) and he had taken a ‘scorched earth’ approach in which he was prepared to say anything to take down Mr Malik even if that meant Paul Lewis would go down too (at [296]-[297]).
d. The circumstances particularised in (c) above were not known to the parties until they received the Tribunal’s reasons for its decision.
e. In the absence of hearing from the parties on that counterfactual, the Tribunal should have dismissed the allegation.”
“Did the Tribunal fail to observe the requirements of procedural fairness or constructively fail to exercise jurisdiction insofar as the Tribunal found ‘there was a lack of supervision and oversight’ of the Raymond Terrace course (such as to impugn the appellant’s fitness to hold a master security licence) in circumstances where the Tribunal had also found that the appellant had been actively deceived by Paul Lewis as to the delivery of that course?”
The appellant submits that the Tribunal “erred in law and failed to observe the requirements of procedural fairness” because the Tribunal found that “there was a lack of supervision and oversight” of the Raymond Terrace course (Reasons at [321]). This finding “impugned” the appellant’s fitness to hold a licence in circumstances where the appellant did not receive notice that this allegation formed part of the respondent’s case until the respondent’s written closing submissions, and in circumstances where the appellant was “a victim of the fraud perpetrated by Paul Lewis”.
The relevant finding of the Tribunal is at [321] and [322] of the Reasons:
“321 Either there was a lack of supervision and oversight of the Raymond Terrace Course and therefore Mr Malik was unaware that the course had actually not been delivered to the students by Paul Lewis as claimed; or Mr Malik was aware and had knowledge that the course had not been completed, and knowingly submitted fraudulent documentation to Training Services NSW. On the evidence before me I find there was, on Mr Malik’s own evidence, a lack of supervision and oversight of the Raymond Terrace Course.
322 I am satisfied that Allegation 2 is partially proven on the evidence before the Tribunal.”
Ground 4, on its face, raises the question of whether the appellant was denied a fair opportunity to be heard on a matter that was material and adverse to the appellant.
As already outlined in relation to Ground 1, this would constitute a breach of procedural fairness, as it is well-established that procedural fairness requires that an administrative decision-maker provide to an affected person a fair opportunity to respond to any adverse conclusion that is not obviously open on the known material: SZBEL at [29], [32] (Gleeson CJ, Kirby, Hayne, Callinan and Heydon JJ). The breach must be material in order to constitute a jurisdictional error and to raise a question of law on the appeal.
We accept that this ground raises a question of law, by alleging a failure to notify and therefore provide a fair opportunity to the appellant to deal with an adverse conclusion that there was a lack of supervision or oversight of the Raymond Terrace Course; which constituted a material breach of procedural fairness.
The allegation of inadequate supervision was not part of Allegation 2. Allegation 2 was, in essence, that the appellant had used fabricated data in relation to a cohort of 10 students enrolled in a Certificate IV in Work Health and Safety at Raymond Terrace to fraudulently receive subsidies. In doing so, the appellant failed to ensure that all information it provided to Training Services NSW was true, accurate, and not misleading, and failed to act in good faith and not act in a way that could be seen to be unethical, reckless or dishonest by fabricating evidence and then using that fabricated data.
These contentions were, initially, made on the support of evidence from Mr Paul Lewis which put the blame on Mr Malik: that Mr Paul Lewis did not receive the course material and the course did not proceed; that Mr Paul Lewis did not receive payment for the course; and that Mr Malik requested that Mr Paul Lewis sign false assessments and other paperwork for the cohort of students, which Mr Paul Lewis refused to do. The appellant’s position was that Mr Paul Lewis was solely responsible for any misconduct, and that Mr Malik did not know that the Raymond Terrace Course did not proceed.
The appellant contends that the respondent raised the allegation of inadequate supervision too late, such that the appellant was deprived of an opportunity to properly respond to the allegation. This is said to be material, because the Tribunal found that the allegation of inadequate supervision was made out.
The appellant submits that the allegation of inadequate supervision was “never raised before closing submissions”. The respondent contends that the allegation was raised in opening submissions, in cross-examination of Mr Malik and Mr Leggett, and then in closing written and oral submissions.
It is agreed that the respondent did not raise the allegation of inadequate supervision in the following:
The Notice to Show Cause dated 22 January 2022.
The Revocation Decision.
The Internal Review Decision.
It is further agreed that the allegation of inadequate supervision was not contained in the respondent’s outline of submissions of 12 April 2023, which contained particulars of the respondent’s allegations prepared for the hearing. These particulars are extracted by the Tribunal at [13] of the Reasons, and are as follows (we pause to note that this reflects Allegation 2 before it was supplemented with document A66, which reflects correspondence between the parties from 1-3 November 2023 and is extracted at [14] of the Reasons):
“58. This issue concerns an investigation into Star completed by Training Services NSW on 25 October 2020. Training Services NSW oversees the ‘Smart and Skilled program’, which provides government funding for certain vocational training courses. Star was formerly an approved provider of ‘Smart and Skilled’ training.
59. Training Services NSW’s investigation report is at pages 500-508 of the Bundle. The author of the report, Mr Stephen Buddeke, has been summoned to give evidence in this proceeding (see Winram Affidavit at [11]-[13]). The attachments to Mr Buddeke’s investigation report have been summonsed by Star, and portions will be tendered by the Commissioner in the proceeding.
60. In its investigation, Training Services NSW found that Star had engaged in the following ‘Events of Default’ against its Smart and Skilled Contract (Bundle, p 502, at [1.1]):
a. failed to ensure that all information it provided to Training Services NSW (including Training Activity Data) was true, accurate, complete, correct and not misleading in any way; and
b. failed to act in good faith and not act in any way that could be seen to be unethical, reckless, illegal or dishonest conduct or do anything that may bring into disrepute or be detrimental to Training Services NSW, Smart and Skilled, or the NSW vocational education training market (separately subsidised and non-subsidised) by fabricating evidence and then using that fabricated data.
61. Training Services NSW found that Star had used fabricated data in relation to a cohort of 10 students enrolled in a Certificate IV in Work Health and Safety to fraudulently received $64,740 in Government subsidies (Bundle, p 502, at [1.6], p 507, at [5.15]-[5.16]). As of 31 May 2022, Training Services NSW was seeking the repayment of subsidies and loadings totalling $105,210.80 from Star (Bundle, p 2173-4). As a result of the investigation, Star is prohibited from applying to be a ‘Smart and Skilled’ training provider until at least November 2023 (three years from the report) (Bundle p 1374-5).
62. Mr Paul Lewis, a formal employee of Star who provided information to Training Services NSW, has provided evidence relevant to this issue in the Lewis Affidavit. His evidence is that:
a. though he initially proposed teaching a Certificate IV in Work Health and Safety to a cohort of 10 students in the Raymond Terrace area under the auspices of Star, he never received the manuals, learning guides and books from Star and the course did not proceed;
b. in October 2017 he became aware that despite this, the students proposed for the course had received certificates for completing the course;
c. Mr Malik repeatedly requested that he sign false assessment and other paperwork for this cohort of students, but he refused; and
d. he did not send any invoices to, or receive any payment from, Star in respect of the proposed course.
63. Star’s position appears to be that Mr Lewis was solely responsible for any misconduct.
64. Further evidence about this issue is given by Ms Sarah Ilyas. Her evidence is at Bundle pp 1041-2 at [15]-[20] and [17]-[22] of the Sarah Ilyas Affidavit.”
The appellant submits that all of the parties’ evidence in chief was given prior to the first day of the hearing, 16 October 2023, and that the allegation of inadequate supervision was not raised in that evidence.
The respondent “accepts” that the allegation of inadequate supervision was “explicitly raised…in response to the position advanced by Star in the proceeding”.
We find that the respondent neither explicitly, nor implicitly, raised the allegation of inadequate supervision prior to the commencement of the proceeding. As at the commencement of the hearing, Allegation 2 was predicated on Mr Malik knowing that the Raymond Terrace Course did not occur.
“Heger: Now even if it accepted — Mr Malik ‘s evidence is accepted that he really thought that this course was being carried out by Mr Lewis and he was unaware that it wasn’t being carried out, that raises a whole separate problem, namely inadequate supervision of training that he thought, he says, was being carried out by Mr Lewis in Raymond Terrace. On Mr Malik ‘s account, all he did to supervise that training was call a few students and get updates from time to time from Mr Lewis that, ‘Oh yeah, everything’s going good’. As we’ll illustrate, any steps that Mr Malik says he took were inadequate and that, in and of itself reflects on STAR’s fitness and propriety to hold the licence.”
The respondent contends that his “primary case was that Mr Malik knew the course was not being carried out”, while his “alternative case was that, if he did not know, then he had failed to supervise the course adequately”. The respondent contends that this “encompassed a counterfactual of dishonest conduct by Paul Lewis”. The respondent contends that he “explicitly state[s]”, in his opening submissions extracted above, that the lack of supervision was directed to the possibility that Mr Malik “really thought that this course was being carried out by Mr Lewis and he was unaware that it wasn’t being carried out”, which reflects, so it is said, the facts ultimately found by the Tribunal.
The appellant contends that “supervision” from the respondent’s oral opening submissions extracted above did not relate to a counterfactual in which the appellant was a victim of a fraud perpetrated by Mr Paul Lewis, but rather, related to “a possible counterfactual in which the Tribunal found that Paul Lewis had in fact delivered the Raymond Terrace course, or, perhaps, that the Tribunal was not satisfied that Paul Lewis had not delivered the Raymond Terrace course”.
We find that the respondent’s brief remarks on the allegation of inadequate supervision in opening submissions were not sufficient to herald an alternative case with sufficient particularity or emphasis to put the appellant on notice of it. It was not readily apparent from those opening remarks that whilst the respondent’s primary case remained that Mr Malik knew the course had not been run, the alternative case was that whilst Mr Malik did not know, nevertheless, the lack of adequate supervision justified a finding of lack of fitness and propriety.
While the lack of supervision was described as a “whole separate problem” and as reflecting on fitness and propriety, it was not coupled to any particulars as to what would have amounted to adequate supervision. Furthermore, the remarks did not anticipate the circumstances, as ultimately found by the Tribunal, as follows:
The course had not proceeded (Reasons at [314], [316]).
Mr Paul Lewis had been the one to forge the students’ names and complete the “enrolment forms, student declarations, and LLN tests for each of the 10 students” (Reasons at [253]).
The Tribunal was not satisfied that the appellant and Mr Mailk knew the course had not proceeded but nevertheless arranged for false and misleading records to be provided to Training Services NSW (Reasons at [316]).
The appellant also relies, to make out a breach of procedural fairness, on the circumstance that the respondent relied on the report of Mr Buddeke (at least until the respondent’s written closing submissions) to establish that it was the misconduct of Mr Malik and the appellant that led to false and misleading records being provided to the SLED.
We note that the Tribunal “rejected” the respondent’s case based on Mr Buddeke’s report, finding that “Mr Buddeke’s investigation and report are fundamentally flawed” (Reasons at [221]), including because he did not consider Mr Paul Lewis might have lied to him.
We see that this broadly supports the contention that, at least until closing submissions, the respondent was sheeting the misconduct home to Mr Malik and the appellant. However, as the next section demonstrates, this was watered down somewhat by the respondent’s cross-examination of Mr Malik going to supervision.
As set out above, the respondent submits that although the allegation of inadequate supervision was not raised prior to the hearing, it was “explicitly raised as an alternative case in response to the position advanced” by the appellant in the proceeding below. This, so it is said, should have “no bearing on the Tribunal’s ability to consider the issue”. The respondent submits that “both Mr Malik and Mr Leggett were cross-examined about the supervision they say occurred, including expressly about the adequacy of that supervision”. The respondent contends that no objection was taken by the appellant that “those questions were outside the scope” of the respondent’s pleaded case.
We turn first to consider the cross-examination of Mr Malik and Mr Leggett, in which the respondent contends the allegation of inadequate supervision was raised.
The respondent points to questions asked to Mr Malik and Mr Leggett in cross-examination on 24 October 2023, day 6 of the hearing. The respondent posed questions to Mr Malik, in cross-examination, which pertained to “the steps” he took “to satisfy” himself “that the units had actually been completed in the WHS course” before he paid Mr Paul Lewis for the course (Tcpt, 24 October 2023, p 675(5815)-p 682(6134)).
We have extracted some (by no means all) of the exchanges which contain some relevant questions:
Tcpt, 24 October 2023, p 675(5818)-(5831) with some lines omitted:
“Heger: What steps did you take to satisfy yourself that the units had actually been completed in the WHS course before you made that payment?
…
Heger: … Anything else?”
“Heger: - wasn’t it incumbent on STAR to take more steps to check whether the course was actually being carried out to a satisfactory level?
Witness J Malik: Yes, we did. We make the phone calls….
Heger: Yes. But what about assessments?
Witness J Malik: Assessment, that’s the trainer job. …
Heger: But you’re getting a significant amount of government funding to run this course, aren’t you? About $64,000?
Witness J Malik: For the students, yes.
Heger: Yes. And in that context, don’t you think its incumbent on STAR to do a little more than have a telephone call with the trainer and the students?”
“Heger: … You also gave evidence that Mr Lewis visited the Granville campus from time to time and told you he was happy with how the students were progressing?
Witness J Malik: Yes.
Heger: That’s a lie as well, isn’t it?”
“Heger: Yes. But if your purpose is to get feedback –
Witness J Malik: yes.
Heger: – wouldn’t you then ask them another question along the lines of ‘Well, how is Paul Lewis going? How are you finding the assessments?’ Those would be ordinary questions you might ask, wouldn’t it?”
The respondent also noted occasions in the cross-examination of Mr Leggett where the respondent asked Mr Leggett “[c]an you give any other examples of ever calling up students to do that sort of due diligence?” (Tcpt, 24 October 2023, p 727(8035)-(8036), and questioned Mr Leggett about his recollection of calling students at the Raymond Terrace Course and enquiring about its progress (Tcpt, 24 October 2023, p 739(8560)-p 742(8676)).
The respondent also highlights that Mr Paul Lewis’s admissions in cross-examination that he had completed the students’ paperwork for the Raymond Terrace Course, noted by the Tribunal (Reasons at [253]), was the first time Mr Paul Lewis made these admissions in his evidence to the Tribunal.
Ultimately, as the transcript reveals, Mr Paul Lewis was cross-examined on 7 and 13 December 2023. These were the last two days of hearing before oral closing submissions. Mr Malik was not recalled for further cross-examination and neither was Mr Leggett.
Insofar as the respondent contends that the alternative case was in response to the appellant’s evidence, the respondent submits that the appellant, itself, led evidence concerning its supervision of the Raymond Terrace Course. The respondent also sought evidence demonstrating aspects of the appellant’s claimed supervision via a summons dated 15 August 2023, to which the respondent received no response.
The appellant contends that the fact that “some of the evidence led by the appellant to meet other allegations” made by the respondent in chief in writing “may have also been relevant to a case that was never advanced in writing before the written closing submissions” or particularised sufficiently, does not assist the respondent.
In summary, by the end of the hearing, the position was as follows:
There was indeed some cross-examination of Mr Malik and Mr Leggett on the topics of due diligence, supervision and oversight of Mr Paul Lewis.
Mr Paul Lewis admitted (for the first time) during the hearing, to signing the paperwork.
Neither Mr Malik nor Mr Leggett provided evidence after Mr Paul Lewis.
The appellant, itself, filed some relevant evidence on those topics.
Significantly, Allegation 2, as it stood during the hearing, was as it had been particularised in the respondent’s outline of submissions: it did not contain an allegation of inadequate supervision.
Despite the fact that the cross-examination was, what we would describe as, open, and allowed Mr Malik a substantial opportunity to provide the Tribunal with his evidence as to what supervision and oversight was conducted, we do not see that the cross-examination (in the context of the way Allegation 2 had, to that point in time, been particularised) adequately flagged the allegation of inadequate supervision and oversight.
Further, we do not consider that the appellant’s evidence on the topics obviated the need for particulars of a case of lack of supervision, or obviated the need for the appellant to be given a reasonable opportunity to adduce evidence of supervision or oversight, in a timely fashion as opposed to under cross-examination. We see it as significant that no particulars of what supervision would have been sufficient to negate the allegation were provided.
Further still, whilst we accept that cases may change during the course of a trial, and the admissions of Mr Paul Lewis represented a significant shift in his evidence, this does not obviate the need for ongoing procedural fairness.
The appellant submits that it complained repeatedly during the hearing about procedural unfairness arising from the respondent’s failure to provide a clear statement of his allegations, as well as adequate particulars of those allegations.
Examples of the appellant’s complaints include on 31 October 2023, day 10 of the hearing (Tcpt, 31 October 2023, p 1143(1593) onwards):
“Heger: …there is one issue that I wanted to raise with the Tribunal, which I just flagged with my learned friend only a few minutes ago. And that is that we’ve received some correspondence from the applicant which raises a procedural fairness concern.
…
Heger: And as I understand from that letter, the concern being raised was that the Commissioner appears to be adding additional allegations that have not previously been notified and that concern seems to be based on some of the cross-examination which I have undertaken. The applicant has not identified any particular new allegations that it understands to have emerged.
So I just wish to raise that now because obviously the concern is that if the applicant feels that they’ve been denied procedural fairness in some way, I’d like to deal with that now. And if the suggestion is that they haven’t been given an opportunity to deal, in their evidence, with particular issues, I’d rather that be ventilated now rather than down the track, at the point of closing submissions which –
[The Tribunal]: After the evidence is closed and we can’t do anything about it.
Heger: After the evidence is closed.
[The Tribunal]: Well, not fairly.
Heger: Or that potentially it requires a re-opening of the whole proceeding. So I just wish to raise that now so that if my friend down have any concerns at the present time, that can be dealt with.”
The Tribunal then stated “[w]hat would be helpful though, for the applicant and for the Tribunal, is if the allegations as they stand now can be articulated or particularised so that the applicant squarely knows what it needs to provide evidence on in response…’ (Tcpt, 31 October 2023, p 1144(1644)-(1647)).
The respondent undertook to do so by “putting it all in the one document for the benefit of the Tribunal and the applicant” (Tcpt, 31 October 2023, p 1145(1659)).
On 1 November 2023, the respondent sent an email letter to the appellant. The respondent’s reference in the letter to Allegation 2 is as follows:
“2. your client provided false and misleading records to Training Services NSW”
“Beyond the above, based on the current state of the evidence, our client does not seek to advance any further or new allegations in the proceeding.
…
We note that further evidence regarding these allegations has arisen and may continue to be adduced during the course of the hearing, particularly through cross-examination. Further evidence of this kind may bear upon the existing allegations.”
On 2 November 2023, the appellant sent an email letter to the respondent requesting further particulars from the respondent, including in respect of Allegation 2. Also on 2 November 2023, day 12 of the hearing, the appellant sought an order from the Tribunal “[t]hat the Commissioner provide the particulars sought in our response to the Commissioner’s letter. So in our response dated 2 November 2023” (Tcpt, 2 November 2023, p 1423(88)-(89)). The Tribunal asked the respondent to provide further particulars to the appellant (Tcpt, 2 November 2023, p 1425(211)-p 1426(233)).
On 3 November 2023, the respondent sent an email letter to the appellant, following the “discussions before the Senior Member on 1 and 2 November 2023, and to the Applicant’s request for the Commissioner to provide further particulars”. In this letter, the respondent sets out further particulars of Allegation 2. The letters of 1-3 November 2023 were tendered to the Tribunal as an exhibit, numbered A66. The further particulars of Allegation 2 contained in the letter of 3 November 2023, are set out by the Tribunal at in the Reasons at [14]:
“In A66, Allegation 2 was further particularised as:
‘12. The records provided to Training Services NSW which are said to be false and misleading relate to the Certificate IV in Work Health and Safety at Raymond Terrace supposedly conducted from September 2016 to October 2017, specifically:
12.1 the Training Activity Data submitted by the Applicant in relation to the 10 students identified at paragraph 4.1.9 of Mr Buddeke’s report, in that the data represented that those students were completing, and then had completed, the course when they had not (see Ex SPB-1, Tab 1, Subtabs 8 and 9); and
12.2 the Assessments, transcripts and Certificates submitted by the Applicant for the 10 students (eg Ex SPB-1, Tab 1, Subtab 9), in that they represented that those students had completed the assessments when they had not, that the trainer had marked and signed the assessments when the trainer had not, and that those students had completed the course when they had not.
- The Commissioner alleges that Mr Malik, knowing that the WHS Course did not take place, nevertheless arranged for the above records to be provided to Training Services NSW or instructed staff at Star to do so.
- While the Commissioner’s Submissions referred to other conduct at paragraph 64, as advised in our letter of 1 November 2023 the Commissioner does not press any allegation that Ms Komal Malik was issued qualifications without doing the assessments, or that Ms Juliana Yazbeck signed fraudulent assessments.’”
As can be seen from above, one of the contentions maintained in Allegation 2 was that Mr Malik knew that the Raymond Terrace Course did not take place, and that he nevertheless arranged for the records of the Raymond Terrace Course (which were alleged to be false and misleading) to be provided to Training Services NSW, or instructed staff at the appellant to do so. The further particulars of Allegation 2 provided to the appellant on 3 November 2023 do not contain any allegation of inadequate supervision.
We find that as of 3 November 2023, being the day on which the third email contained in exhibit A66 was sent and the day after day 12 of the hearing, notice of the allegation of inadequate supervision was not provided to the appellant. Whilst, we note that Mr Paul Lewis had not, by 3 November 2023, yet been cross-examined and he had not yet admitted he signed the paperwork, the appellant had maintained a position during the hearing that they required procedural fairness, which put the respondent on express notice that a change of case ought to be notified.
The appellant contends that the allegation of inadequate supervision was made for the first time in the respondent’s written closing submissions of 12 March 2024, although the appellant submits that even at this point, and subsequently, the allegation was not “particularised fairly at all”.
The respondent, in his written closing submissions of 12 March 2024, submitted (original emphasis):
“296 Even if Mr Malik’s evidence is accepted - that he really thought that the Raymond Terrace Course was being, and had been, conducted by Mr Paul Lewis - that raises separate serious questions about the conduct of both Star and Mr Malik. If true, it would amount to entirely inadequate supervision and oversight by Star and Mr Malik.
297 It appears that the involvement of Star and Mr Malik in the course was limited to occasional calls to students, of which there is no record…and reassurances from Mr Paul Lewis that the course was going well.
298 Mr Malik’s evidence is that he made a $4,700 progress payment to Mr Paul Lewis for the Raymond Terrace Course *‘*on the basis of Paul Lewis just orally telling [him] that the course had been carried out’, and some supposed calls to students (T676.5839-5850). He did that without seeing any student assessments (T676.5865-5871).
299 On any view, that was inadequate, particularly in circumstances where Star received in excess of $64,000 for its role in the course (of which less than 20% was paid to Mr Paul Lewis, even if Mr Malik’s account were accepted).
300 Further, Star submitted at ACS [209] that ‘Paul Lewis was incapacitated for some significant period of time in the first half of 2017 and could not work due to health issues’. If that was the case, it was a matter which Star entirely failed to identify at the time, nor did Star make any provision for the 10 students it supposedly considered were being taught by Mr Paul Lewis in Raymond Terrace throughout this period.
301 It is extraordinary that more than seven years later, in respect of a course for which Star claimed and has retained significant government subsidies, Mr Malik maintains that the course occurred and subsidies were rightfully claimed, but is completely unable to support that position (T693.6592-6596). It appears that Star has taken no independent steps to ascertain the truth of the matter since receiving Mr Buddeke’s report. If Star had conducted itself with anything approaching an appropriate level of diligence and oversight, nothing about the Raymond Terrace Course would be ‘peculiarly within the knowledge of Mr Paul Lewis and his 10 students’ as Star now suggests (cf ACS [183]).”
As outlined above, the respondent submits that if Mr Malik’s evidence is accepted by the Tribunal, then the issue of inadequate supervision by Mr Malik of the Raymond Terrace Course arises.
The appellant, in written closing submissions of 22 March 2024, contended that “the submissions… [in relation the allegation of inadequate supervision] should not be accepted”.
We accept that the respondent raised the allegation of inadequate supervision in written closing submissions. However, we find that the allegation is not sufficiently particularised, for example by outlining what adequate supervision would have looked like, or what level of supervision would have escaped a conclusion of impropriety.
The fact that Allegation 2 was predicated on Mr Malik knowing that the Raymond Terrace Course did not take place, and requesting Mr Paul Lewis to sign false assessments and other paperwork for the cohort of students, and knowingly providing to Training Services NSW the false and misleading data and documents, demonstrates that the alternative case of lack of supervision required further particularisation. This is particularly so, given the late stage at which it was raised in earnest and that, by then, the evidence had closed.
In circumstances where the respondent did not identify what steps Mr Malik ought to have taken, other than implicitly through brief cross-examination in relation to specific steps said to have not been taken in relation to the Raymond Terrace Course, we are satisfied that the allegation of inadequate supervision constituted a change of case, and accordingly, it was incumbent on the respondent to notify the appellant of the allegation.
The respondent contends that while the Tribunal “did not expressly refer to Star’s case in the precise terms set out” in the appellant’s submissions, the Tribunal “clearly understood that it was Star’s case that the course was Paul Lewis’s responsibility and that Star should not be blamed for his conduct”. The Tribunal “necessarily rejected that case” by concluding that the appellant failed to adequately supervise the course.
Whilst we accept that the appellant maintained a case that the misconduct was that of Mr Paul Lewis, we do not accept that that obviated the need for particulars to the effect that Allegation 2 could be made out on a lack of supervision, nor did it obviate the need for some particulars as to the level of supervision required, to avoid what was found to have occurred: that Mr Paul Lewis (and not Mr Malik) forged the students’ names and in circumstances where the Tribunal was not satisfied that Mr Malik had knowledge of this.
We are satisfied that the respondent’s reference to lack of supervision in the opening was not sufficient to raise the allegation of inadequate supervision, and the allegation was squarely raised for the first time in the respondent’s written closing submissions, after the close of evidence. Furthermore, there was not sufficient particularisation of what the allegation of inadequate supervision entailed, even though we accept, as the respondent contends, that Mr Malik was cross-examined about what independent steps he took in respect of supervision of the Raymond Terrace Course.
There was no articulation of what the appellant ought to have done or could have done differently or what might have made a difference. Further, in light of the absence of early and definitive notification of an allegation of lack of supervision or oversight, especially as compared with the detail of particularisation of the other allegations, we are satisfied that the cross-examination did not provide an adequate opportunity for the appellant to adduce evidence to address the allegation. This is especially the case where the respondent’s articulation of Allegation 2, including in A66 filed in November 2023, put the source of the misconduct on Mr Malik and the appellant and not Mr Paul Lewis. That was the focus of the respondent’s case, and the appellant was justified in thinking that if it successfully made out its case, that the misconduct was that of Mr Paul Lewis (and he ultimately admitted, in December 2023, that it was he who completed and signed the paperwork, contrary to the respondent’s case), that that would have been a complete answer to Allegation 2.
Ultimately, when the respondent articulated a case of inadequate supervision, the appellant submitted that that case should be rejected on procedural fairness grounds. Whilst no adjournment application or application to re-open was made (which might in any event have been rejected given the long running nature of the matter), the appellant’s difficulty was acknowledged at the earliest opportunity.
Seen in chronological order, the respondent’s case of lack of supervision was only faintly raised in the opening submissions and pressed without particulars. We accept that there was a breach of procedural fairness in that the contention of lack of supervision was not sufficiently notified.
The Tribunal found that Allegation 2 was partially proven: Reasons at [322]. The Tribunal was satisfied that the Training Activity Data, and the Assessments, transcripts and Certificates, submitted by the appellant for the 10 students of the Raymond Terrace Course, were false and misleading, as the students did not complete the course (Reasons at [314]).
The Tribunal dealt with the allegation of inadequate supervision at [319]-[320] of the Reasons, and then concluded at [321] that there was “a lack of supervision and oversight of the Raymond Terrace Course”. The Tribunal’s ultimate determination at [322] of the Reasons, that Allegation 2 was partially proven, was in part due to the Tribunal’s finding of a lack of supervision of oversight in the directly preceding paragraph (Reasons at [321]).
As noted above, the appellant submitted that the Tribunal should reject the allegation of inadequate supervision raised in the respondent’s written closing submissions. The appellant contended that the submissions were “tantamount to a new case that the Applicant and Mr Malik failed to adequately supervise the WHS course”. The Tribunal addressed, and rejected, the appellant’s contention that the allegation of inadequate supervision amounted to a “new” case at [320] of the Reasons:
“I do not consider the allegation of inadequate supervision to be a ‘new’ case being run by the Respondent. It is a submission made in the context of Allegation 2. It was raised by the Respondent, if briefly, in opening submissions, and there were questions put to Mr Malik in cross-examination relevant to that submission. It is open to the Tribunal to find that there was inadequate supervision of the Raymond Terrace Course by the Applicant and Mr Malik, if the evidence supports that finding.”
We have already concluded that the allegation of inadequate supervision was a new case that had not been sufficiently particularised. To consider the case, and reach adverse conclusions on it, was a breach of procedural fairness.
The question for materiality, here, is whether, had there been sufficient particularisation of an allegation of lack of supervision, that could have made a difference to the outcome.
To be material, it is necessary only to show that the breached condition may have affected the outcome: Nathanson at [39] (Kiefel CJ, Keane and Gleeson JJ). Materiality needs only to be established by “reasonable conjecture”: Nathanson at [33] (Kiefel CJ, Keane and Gleeson JJ). It is not necessary to put on evidence or submissions as to what would have been done differently: Nathanson at [84] (Gordon J). Whether there is materiality depends on an analysis of the reasons for decision: MZAPC at [37] (Kiefel CJ, Gageler, Keane and Gleeson JJ).
We find that the breach was material. As noted above, the Tribunal’s ultimate determination at [322] of the Reasons, that Allegation 2 was partially proven, was at least partially made on the Tribunal’s finding of a lack of supervision of oversight at [321] of the Reasons. The finding of lack of supervision could have been addressed by evidence. Indeed, the appellant contends that if it had been put on notice, it might have put on more evidence. It is not out of the bounds of reality to expect that the appellant might have put on evidence (or submissions) as to why the level of supervision that took place in respect of the Raymond Terrace Course would not warrant a finding of impropriety or lack of fitness.
As there need only be a “realistic possibility” that the outcome could be different: SZMTA at [48] (Bell, Gageler and Keane JJ); MZAPC at [39] (Kiefel CJ, Gageler, Keane and Gleeson JJ), we find that the breach was material.
We find that there was a material breach of procedural fairness in relation to the Tribunal’s conclusion that there was inadequate supervision or oversight.
Although there are a number of sub-grounds under this ground, the pivotal points of this ground are that the allegation of inadequate supervision was: absent from the particulars relied on by both parties, including exhibit A66; the respondent did not lead evidence or provide particulars as to the kind of supervision necessary to avoid a finding of impropriety; and that the Tribunal erred in finding both that the allegation of inadequate supervision did not constitute a new case and that the Tribunal could decide the allegation on Mr Malik’s own evidence, in circumstances where the Tribunal did not find that the appellant was aware that Mr Paul Lewis had “completed the enrolment forms, student declaration, and LLN tests for each of the 10 students and signed them, using the students’ names” (Reasons at [253]). As we have concluded that there was a denial of procedural fairness in relation to this, we consider that the sub-grounds under this ground are adequately dealt with.
Before finally concluding, we note that the chapeau to Ground 4 refers to the appellant “as a victim of fraud perpetrated by its own trainer”. However, the Tribunal did not, in terms, reach such a conclusion. Whilst the Tribunal rejected the respondent’s case that Mr Malik knowingly provided false and misleading records, the Tribunal did not, in terms, say that that the appellant was “actively deceived” by Mr Paul Lewis, as the appellant’s submissions often indicate. The Tribunal made many negative findings, but no positive findings to this end. The appellant appears to contend that this is the only way to read the Reasons. Nonetheless, as we have indicated previously, rejecting a negative proposition is not necessarily the same as accepting a positive proposition.
The Tribunal repeatedly rejected the respondent’s allegations that Mr Malik knew the course was not occurring (Reasons at [257], [261], [268], [287]), and accepted:
that Mr Paul Lewis made the anonymous tip-off to Training Services NSW to put pressure on Mr Malik and get more money from him (Reasons at [296]-[297]);
“preferred” Mr Malik’s evidence that Mr Paul Lewis confirmed to Mr Malik that the training had taken place, and that he would provide the documentation related to the training (Reasons at [301], [306]);
“did not accept…the bank transfers made by the Applicant to Paul Lewis totalling $10,700 were for any course other than the Raymond Terrace Course” (Reasons at [286]); and
found that Mr Paul Lewis fraudulently completed the assessments and submitted them to the appellant (Reasons at [290]).
We do not consider that this affects our decision. The failure to notify of a case of impropriety due to lack of oversight and supervision is not affected by the question of whether the Tribunal found that the appellant was a victim of fraud or that Mr Paul Lewis actively deceived the appellant, or merely that the appellant did not know of Mr Paul Lewis’ fraud. The respondent accepted that Ground 4 raised a question of law that arises on the appeal, and we do not read the respondent’s submissions as contending that this is a reason not to uphold Ground 4.
Ground 4 is made out.
“5. The Tribunal erred in law and/or erred in fact in finding (at [321]) that ‘there was a lack of supervision and oversight’ of the Raymond Terrace course in circumstances where the appellant was a victim of the fraud perpetrated by Paul Lewis in respect of that course.
a. The Tribunal did not identify any particular respect in which the Raymond Terrace course, or alternatively Paul Lewis, could or should have been the subject of further supervision and oversight by any person at any time.
b. There was no evidence or submissions before the Tribunal about what the appellant could or should have done when faced with the circumstances found by the Tribunal as particularised in ground 4(c) above.
c. The Tribunal did not make any findings about the seriousness of the ‘lack of supervision and oversight’, or how the appellant’s perceived shortcomings in that regard in the circumstances found by the Tribunal as particularised in ground 4(c) above bore upon the appellant’s fitness or propriety to hold a master security licence or the public interest.
d. The Tribunal should have dismissed the allegation.”
“a. Did the Tribunal constructively fail to exercise jurisdiction insofar as the Tribunal failed to respond to the appellant’s case that the appellant had supervision and oversight of Paul Lewis, Paul Lewis had supervision and oversight of the Raymond Terrace course, and the appellant was not to be blamed for being actively deceived by Paul Lewis about his fraudulent delivery of that course?
b. Was the Tribunal’s finding or conclusion that there was ‘a lack of supervision and oversight of the Raymond Terrace Course’ unreasonable in the sense that it lacked an evident and intelligible justification in circumstances where the Tribunal found that the appellant had been actively deceived by Paul Lewis about his fraudulent delivery of that course?”
Ground 5, like Ground 4, challenges the Tribunal’s determination that Allegation 2 is made out on the basis that false and misleading records were provided to Training Services NSW, at least in part, due to the inadequate supervision and oversight by the appellant of the course purported to have been run by Mr Paul Lewis.
Purported QOL(a) is to the effect that the Tribunal constructively failed to exercise its jurisdiction by failing to respond to the appellant’s contention that, in effect, whilst the appellant had supervision and oversight of Mr Paul Lewis, it was actively deceived by him. As noted earlier, a constructive failure on the part of the Tribunal to exercise its jurisdiction may arise from a myriad of circumstances, which ultimately reflect that the Tribunal has purported, but failed, to do that which is required: Goodwin at [22] (Basten JA).
Here, however, as the Tribunal found that there was inadequate supervision, this purported question of law is premised on a disputed factual finding, and we do not consider it raises a pure question of law. In any event, whilst the Tribunal did not, in terms, respond to the appellant’s case that they were “actively deceived”, the Tribunal clearly understood that the appellant was contending the fault lay with Mr Paul Lewis, and that the appellant could not be blamed for his conduct. The Tribunal necessarily rejected that case by concluding that there had been inadequate supervision. The Tribunal did not fail to respond to the appellant’s case.
QOL(b) asks whether the Tribunal’s finding was “unreasonable” in that the conclusion that there was a lack of supervision is a nonsense in light of finding that Mr Paul Lewis actively deceived the appellant. Whilst we accept that a question of whether a decision is unreasonable, in the sense that it lacks an “evident and intelligible justification” may raise a question of law (Minister for Immigration and Citizenship v Li at [76] (Hayne, Kiefel, Bell JJ)), here, the purported question of law is premised on a proposition that adequate supervision could not have averted the deceit, which we see raises a factual dispute. All the facts necessary to support the purported question of law have not been found.
Also, whilst the Tribunal accepted that Mr Paul Lewis was responsible for the misconduct, in the sense of forging the students’ names and other documents, the Tribunal did not go so far as concluding that the appellant was “actively deceived”. The Tribunal rejected the respondent’s contentions that Mr Malik was aware that the course was not run, and made findings against Mr Paul Lewis set out above at [448]. Nevertheless, the Tribunal found that Mr Malik (and Mr Leggett) did not, contrary to their evidence, make “any calls to students in the Raymond Terrace Course cohort while that course was meant to be occurring” (Reasons at [268]) and found that there was a lack of oversight or supervision of the course by Mr Malik (Reasons at [321]).
In those circumstances, the factual basis for purported QOL(b) is not made out, and therefore it does not raise a pure question of law.
Even where the Tribunal’s reasoning is “demonstrably unsound”, this would not raise an error of law: Azzopardi at 156 (Glass JA with Samuels JA agreeing at 157) citing R v District Court of the Metropolitan District Holden at Sydney; Ex parte White (1966) 116 CLR 644 at 654 (Menzies J); [1966] HCA 69.
Ground 5 does not raise a question of law.
The appellant states that the appeal on Ground 5 is made on the questions of law, extracted above, by right, and “otherwise to the extent necessary by leave”. The appellant does not make further submissions on why leave should be granted.
The respondent submits that leave should be refused, because “there is no sufficient reason to doubt the Tribunal’s conclusions, and the proposed appeal grounds raise no issues of general principle or public importance. They turn instead on the Tribunal’s findings about Star’s role in the Raymond Terrace course”.
We do not apprehend that Ground 5 raises an important point of principle of wider reach than to this case, nor do we see that there are sufficient prospects to grant leave to appeal.
Ground 5 concerns Allegation 2, which is also the subject of Ground 4, which we have found is made out. We do not see that Ground 5 contains a sufficiently distinct issue such that leave to appeal for Ground 5 would be warranted, in circumstances where the premise under Ground 5, that of being deceived, was not found by the Tribunal.
We would decline to grant leave to appeal for Ground 5; however, we note that the question of whether there was sufficient oversight is related to Ground 4.
“5A. The Tribunal erred in law and/or erred in fact in finding (at [314] and [694]) that the training activity data and the student assessments, transcripts, and certificates submitted by the appellant to Training Services NSW in respect of the Raymond Terrace Course were ‘false’.
a. The Tribunal found that neither the appellant nor Mr Malik knew that Paul Lewis had not delivered the course (at [316]),
b. The Tribunal erred in law and in fact in characterising the material submitted by the appellant from Paul Lewis as ‘false’ where there was no finding that the appellant or Mr Malik had any intention of deceiving Training Services NSW or had any knowledge that the material was false.
c. The Tribunal should have dismissed the allegation.”
“Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as the Tribunal found that neither the appellant nor Mr Malik knew that Paul Lewis had not delivered the Raymond Terrace course, but then concluded that the appellant had submitted ‘false’ documents to Training Service NSW in respect of that course?”
We do not accept, as the respondent has identified, that a question of whether a document cannot be false and misleading unless there is a subjective intention to mislead, raises a question of law. Even when used in a statute, the ordinary meaning of a word is question of fact: Collector of Customs v Agfa-Gevaert Ltd (1996) 186 CLR 389 at 395 point 2 (Brennan CJ, Dawson, Toohey, Gaudron, McHugh JJ); [1996] HCA 36; albeit, whether a word should have its ordinary meaning indeed raises a question of law (point 1)
Accordingly, Ground 5A does not raise a question of law, and leave to appeal is required.
The appellant identifies the findings of the Tribunal which are relevant to Ground 5A as follows (Reasons at [314] and [694]):
the training activity data submitted by the appellant to Training Services NSW in respect of the Raymond Terrace Course “was false and misleading”; and
the student assessments, transcripts, and certificates submitted by the appellant to Training Services NSW in respect of the Raymond Terrace Course “were false and misleading”.
“Either there was a lack of supervision and oversight of the Raymond Terrace Course and therefore Mr Malik was unaware that the course had actually not been delivered to the students by Paul Lewis as claimed; or Mr Malik was aware and had knowledge that the course had not been completed, and knowingly submitted fraudulent documentation to Training Services NSW. On the evidence before me I find there was, on Mr Malik’s own evidence, a lack of supervision and oversight of the Raymond Terrace Course.”
For the same reason as above, the conclusions that material submitted by the appellant was “misleading” and that this impugned the appellant’s fitness to hold a licence (Reasons at [708]-[710]) were “not legally open” on the findings made by the Tribunal. The appellant submits that it had no intention to mislead, but rather, it “was misled by Paul Lewis, and if Training Services NSW was misled, it was misled by Paul Lewis”. It follows, so it is said, that those conclusions “also involved legal error to that extent”.
The appellant contends that the Tribunal’s evaluation of whether the appellant was fit and proper to hold a Master Security Licence, and conclusion that the appellant was not, is, consequently, “affected by the same legal errors”, as the Tribunal drew upon those findings (Reasons at [694], [708]-[710] and [714]).
The respondent contends that the training activity data, student assessments, transcripts, and certificates submitted by the appellant to Training Services NSW were “false and misleading”, “at least in the sense of not having been true”. They were not true, so it is said, as the documents and data all represented that the training was occurring or had been completed. The respondent submits that it is in this sense that the Tribunal used that description, and “there was no legal impediment to the Tribunal doing so”.
The respondent submits that the appellant cites no authority to “support the proposition that material cannot legally be characterised as ‘false’ and ‘misleading’ in these circumstances”. The respondent submits that “false” and “misleading” are “not terms of art”, but rather, “ordinary English words that are apt to convey the true state of affairs with respect to these documents”. The respondent contends that such an interpretation is consistent with “many” other areas of the law, and proffers the example, of “misleading and deceptive conduct” in consumer or financial services law, which “does not require a person to deliberately intend to mislead or deceive”.
The respondent submits that false and misleading does not necessarily involve lack of honesty. The Tribunal’s findings were “perfectly clear” that the Tribunal did not accept that the appellant and Mr Malik were contemporaneously aware that the Raymond Terrace Course did not occur (Reasons at [316]). It is said that “even if” Mr Malik and the appellant were unaware that the documents were false and misleading, those documents were “nevertheless submitted to Training Services NSW by Star or on its behalf”. The respondent contends that the Tribunal’s findings that not every aspect of the proven allegations involved lack of honesty by Mr Malik, and that “where there was no specific knowledge attributable to Mr Malik, this was because of a serious lack of oversight by him” (Reasons at [708]), are relevant here. The appellant’s “lack of supervision and oversight” of the Raymond Terrace Course “facilitated” this submission of the documents and “facilitated” dishonest conduct by Mr Paul Lewis for years. Because the appellant is responsible for the conduct of Mr Paul Lewis as its trainer “expressly through the Conditions”, the “laxity” of the appellant’s processes which “allowed” false and misleading documents to be submitted and “substantial sums consequently claimed for the benefit” of the appellant, had a “real and significant bearing” on the appellant’s and Mr Malik’s fitness and propriety to hold a Master Security Licence, as the Tribunal found.
The appellant contends that as the respondent asked the Tribunal to find that the documents were “false and misleading” as opposed to “false or misleading”, that the respondent was, in effect, “seeking two distinct findings”.
The appellant submits that the statutory expression “false or misleading” is distinguishable from the expression “false and misleading” from the below proceedings, which derives from the language of the delegate in the Internal Review Decision, and was then sought as findings of fact by the respondent in the Tribunal below. Both the delegate and the Tribunal were considering whether a contract between the appellant and Training Services NSW, which set out certain “events of default”, had been breached. The relevant alleged breaches were to clause 7(i) of the Contract: that the appellant failed to “ensure that all information it provides the Department (including training activity data) is true, accurate, complete and correct and not misleading in any way”, and clause 7(r) of the Contract to “act in good faith and not act in any way that could be seen to be unethical, reckless, illegal or dishonest conduct or do anything that may bring into disrepute or be detrimental to the Department, Smart and Skilled or the NSW vocational education training market”.
The delegate adopted Mr Buddeke’s findings that the appellant had engaged in those events of default, but, the appellant submits that the Tribunal “criticised” the Training Services NSW investigation and report on the basis that “there was no evidence that the appellant had any involvement whatsoever in fabricating course materials, or even knew that the course materials had been fabricated”, which the appellant contends is reflected at [230] of the Reasons.
The appellant submits that if the Appeal Panel accepts that the word false “wherever used by the Tribunal did not carry any more serious connotation than misleading and did not imply dishonesty”, then it will be “unnecessary” for the Appeal Panel to do “anything more” with those findings.
Nevertheless, so the appellant submits, if the Tribunal’s findings in respect of Allegation 2 did not involve lack of honesty on the part of Mr Malik, then it “must follow” that the Tribunal was “legally and factually wrong” to conclude at [708] of the Reasons:
“However, Mr Malik’s conduct and the Applicant’s conduct with respect to each of Allegations...2…as I have found above, demonstrate a significant lack of honesty, relevant to my assessment of the Applicant’s fitness and propriety to hold a Master Security Licence.”
“314 Based on my consideration of the evidence above, I am satisfied that:
(1) the Training Activity Data submitted by the Applicant in relation to the 10 students identified at paragraph 4.1.9 of Mr Buddeke’s report was false and misleading, in that the data represented that those students were completing, and then had completed, the course when they had not;
(2) the Assessments, transcripts and Certificates submitted by the Applicant for the 10 students were false and misleading, in that they represented:
(a) that those students had completed the assessments when they had not; and
(b) that those students had completed the course when they had not.”
“694 I have found Allegation 2 partially proven. The Applicant did provide false and misleading records to Training Services NSW, specifically:
(1) the Training Activity Data submitted by the Applicant in relation to the 10 students identified at paragraph 4.1.9 of Mr Buddeke’s report was false and misleading, in that the data represented that those students were completing, and then had completed, the course when they had not;
(2) the Assessments, transcripts and Certificates submitted by the Applicant for the 10 students were false and misleading, in that they represented:
(a) that those students had completed the assessments when they had not; and
(b) that those students had completed the course when they had not.”
It is common ground that the Raymond Terrace Course did not occur.
We do not accept the appellant’s submission that “false” ought to be construed as “knowingly false”. As the extracts set out above reveal, the Tribunal did not conclude that the paperwork for the Raymond Terrace Course was submitted by the appellant, knowing it to be false. The paperwork was nonetheless incorrect and objectively false.
Similarly, we do not accept that for the documentation to be “misleading”, an intention to mislead is required. Objectively, the false documents, which indicated the course had been conducted, were misleading.
The Tribunal expressly noted a lack of satisfaction that the appellant and Mr Malik had knowledge that the Raymond Terrace Course records were false and misleading: Reasons at [695]. Nevertheless, the Tribunal found that the appellant was responsible for the provision of the false and misleading records due to a lack of supervision and oversight.
Objectively, the data and documentation submitted by the appellant to Training Services NSW were false and misleading, in the sense that it showed that the Raymond Terrace Course had taken place, when it in fact had not. As a matter of ordinary usage, something may be false and misleading without being knowingly so.
However, this leaves the Tribunal’s conclusion at [708] of the Reasons, to be explained:
“However, Mr Malik’s conduct and the Applicant’s conduct with respect to each of Allegations...2…as I have found above, demonstrate a significant lack of honesty, relevant to my assessment of the Applicant’s fitness and propriety to hold a Master Security Licence.”
In light of the Tribunal’s lack of satisfaction that Mr Malik knew the course had not been run, this paragraph does not appear to be supported by a lack of dishonesty in respect of Allegation 2. However, as noted at the Reasons at [695], the Tribunal sheeted the responsibility for this home to the appellant due to lack of supervision. It is in that vein that we read the Reasons at [708] insofar as it relates to a lack of honesty and Allegation 2.
Leave to appeal would be refused, as we do not see it has sufficient prospects, in the sense described in Collins v Urban. To the contrary, for the reasons just expressed, we do consider the documents were indeed incorrect, and the Tribunal was not suggesting deliberately so.
“72. This issue concerns tampering with student records by Star before those records were submitted to SLED for audit purposes. The facts relevant to the issue are the subject of detailed evidence from SLED auditor Mr Tony Vulic in the Vulic Affidavit and former SLED auditor Ms Wendy Au in the Au Affidavit, and can be summarised as follows:
a. on 8 June 2021, Star electronically submitted a ‘Trainer Audit Report’ to SLED for one of its trainers, Mr Stephen Yates. The report related to Mr Yates’ role as trainer for Security Licence Course SLC042, and in particular his role in administering Assessment Tasks 3-6 in Cluster 1 of the SLC, which were conducted on 2-3 June 2021;
b. the Trainer Audit Report included copies of extracts from the ‘Candidate Workbooks’ for SLC Cluster 1 for three students enrolled in SLC042, being [Student A], [Student B], and [Student C];
c. there was no note made to indicate that the copies of the Workbook extracts were anything other than true and accurate copies of the original documents;
d. the Candidate Workbook extracts included the ‘Observation Checklists’ which were used during practical assessment of the students. The extracted Observation Checklists included red ticks against all of the 19 Assessment Criteria for Assessment Task 3. The students had been assessed as ‘Satisfactory’ for the Assessment Tasks, indicating that they fulfilled all of the 19 Assessment Criteria;
e. this was apt to give the impression, and the Tribunal would infer was intended to give the impression, that the original Candidate Workbooks had been assessed and marked with ticks, when in fact (as explained below), as at 8 June 2021 the original Candidate Workbooks had not been marked with ticks;
f. on 11 June 2021, Star submitted a further Trainer Audit Report to SLED which contained the SLC Cluster 2 Assessment Tasks 11-14 and Cluster 3 Assessment Tasks 16 to 18. This also included Candidate Workbooks for [Student A], [Student B] and [Student C].
g. five days later, on 16 June 2021, SLED auditors attended Star’s Liverpool campus in person to conduct an audit. The auditors requested the original Candidate Workbooks in relation to SLC Clusters 1 to 3 for the 18 students who had been enrolled in SLC042;
h. the auditors were provided with Clusters 1 and 2, however, they were told that the Cluster 3 marking had not yet been completed.
i. the auditors observed that the Observation Checklists for Clusters 1 and 2 in these Workbooks, for all eighteen students, including [Student A], [Student B], and [Student C], were unmarked (i.e. they were missing ticks) for many assessment criteria, including many of the 19 Assessment Criteria for Assessment Task 3;
j. the absence of these ticks in the original Observation Checklists for all eighteen students, including the three students whose Workbooks extracts had been provided on 8 and 11 June 2021, was inconsistent with the extracts provided with Mr Yates’ Trainer Audit Reports;
k. later on 16 June 2021, Star requested the return of all 18 Candidate Workbooks, saying that this was for assessments and photocopying in relation to other SLC clusters. The auditors returned the Workbooks to Star;
l. later again on 16 June 2021, the auditors inspected the Candidate Workbooks again, and noted that the majority of the previously unmarked Observation Checklists for Clusters 1 and 2 had now been completed, including all 19 Assessment Criteria for Assessment Task 3;
m. further investigation of the Workbooks for the three students who had copies of their Workbook extracts provided with Mr Yates’ Trainer Audit Report on 8 June 2021 revealed that the shape and position of the ticks on the 8 June 2021 extract copies were different to the ticks now in place on the original Workbook documents.
73. As a result, the evidence demonstrates that:
a. that the copied extracts of Observation Checklists for three students submitted to SLED on 8 and 11 June 2021 were not ‘true and correct copies of the original documents’;
b. on 16 June 2021, during the course of SLED’s audit, Star personnel had altered the Observation Checklists in the Candidate Workbooks by inserting ticks against Assessment Criteria that had not previously been marked;
c. as the Candidate Workbooks had not had the Assessment Criteria marked at the time the assessment was performed, or before being marked as ‘Satisfactory’ overall, none of the eighteen students should have been provided with an overall assessment result of ‘Satisfactory’.
74. The Vulic Affidavit exhibits the various versions of student Workbooks which demonstrate the above issues, with Mr Vulic providing detailed observations of the Workbooks at [36] of the Vulic Affidavit.
75. As explained at [61] of the Burge Affidavit ‘[a] “tick” on a student’s assessment workbook indicates that the criterion or question has a satisfactory response or demonstration provided by the student. This is a fundamental requirement of the SLC, and is necessary in order for the RTO to deem a student as competent. The lack of a tick next to a response indicates that the criteria or question has not been addressed and a determination that a student is competent should not be made.’
76. In addition, there is further evidence that Star has improperly assessed students by making changes to assessment records or requiring students to ‘fix’ assessments after they had been completed and marked as competent. Evidence of this is given by:
a. Sarah Ilyas: (see Bundle pp 1043 at [23]-[24] and Sarah Ilyas Affidavit at [18]-[22]);
b. [Mr A], particularly at [15]-[22] of Tab 1 in Exhibit HA-1 to the Affidavit [of Mr A];
c. [Mr K], particularly at [22]-[36] of Tab 1 in Exhibit SK-1 to the Affidavit [of Mr K];
d. [Ms H], particularly at [52]-[63] of Annexure A to the Affidavit [of Mr H]; and
e. Amna Ilyas, particularly at [10]-[19] of the Amna Ilyas Affidavit.”
“22. Star submitted photocopies of the Candidate Workbooks for three students — [Student C], [Student A] and [Student B]— to SLED on 8 and 11 June 2021. By marking the photocopies prior to submission, Stephen Yates represented to SLED:
22.1 that the original Candidate Workbooks had been ticked in the following places when in fact they had not been: ‘Evidence to be Retained’ sections and Observation Checklists in MFI 1 Ex R33 Column 1 rows 1, 3-17, 22-39;
22.2 that Mr Yates had signed off each student as competent for an assessment only after completing all items in the ‘Evidence to be Retained’ sections and the Observation Checklists. In fact, Mr Yates had signed the students off as competent for assessments even though he had not yet ticked them as satisfactory for certain items. By way of singular example, at Ex TV-1 p 40 Mr Yates had signed off on [Student C] as ‘satisfactory’ on 2 June 2021, even though at that time he had not ticked the box for ‘Contemporaneous notebook entry for incident Completed incident form’ and the box for ‘Evidence of electronic submission’ in the ‘Evidence to be Retained’ section at Ex TV-1 p 39, and had not ticked the boxes for items 12, 13 and 14 in the Observation Checklist at Ex Tv-I p 39. This was also non-compliant with cl 9.8(h) of Chapter 9 in the 2020 conditions for Star’s approval under s 27A. Other examples are set out in MFI 1 Ex R33.
23. Mr Stephen Yates ticked the photocopies in these places on 8 June 2021, despite knowing that the documents were to be sent to SLED for compliance review purposes. This occurred with the knowledge of Javaid Malik who confirms that he witnessed this occurring.
24. Original Candidate Workbooks were also provided to SLED on 16 June 2021, during the course of SLED’s audit. Despite knowing that the audit was on foot that day and that the auditors were reviewing the Candidate Workbooks for Clusters 1 and 2 (T884-892 on 25 October 2023), Stephen Yates inserted ticks in assessments for Clusters 1 and 2. This ticking occurred in the following places: ‘Evidence to be Retained’ sections and Observation Checklists in MFI 1 Ex R33 Column 2 rows 1, 3-17, 22-39.
25. As detailed at paragraph 76 of the Commissioner’s Submissions, the Commissioner also states that Star has improperly assessed students by making changes to assessment records or requiring students to “fix” assessments after they had been completed and marked as competent. This occurred in circumstances where it was known or intended that those assessment records were to be submitted to SLED. The Commissioner now only relies on the remedial sessions involving Geoffrey Rudd in August/September 2020, attended by [Mr A] and [Mr K]. Javaid Malik had knowledge of those sessions, of the nature of the changes made to assessment documents, and of the resulting misleading nature of the documents when submitted to SLED.”
The Tribunal found Allegation 4 proven on the evidence before the Tribunal (Reasons at [384]).
The Tribunal found as follows (Reasons at [383]):
“I have found that the records submitted to SLED during audits of the Applicant between 8 and 16 June 2021 (June 2021 documents) were altered or marked by Mr Yates so as to misrepresent to SLED what and how the students’ records had been completed him, and that Mr Malik had knowledge of this in relation to the 8 June 2021 records and implicitly instructed him to do so. I have also found that the remedial sessions were improperly conducted, that Mr Rudd was instructed by Mr Malik to facilitate students changing their records, and that Mr Malik had knowledge of those remedial sessions, of the nature of the changes made to assessment documents, and of the resulting misleading nature of the documents when submitted to SLED.”
“6. The Tribunal erred in law and/or erred in fact in finding that Mr Malik had knowledge of Mr Yates’ conduct on 8 June 2021 (at [368]) and approved of Mr Yates’ conduct on 16 June 2021 (at [371]).
a. The finding (at [368]) that Mr Malik had knowledge that Mr Yates ‘did this’ on 8 June 2021, as he admits to observing ‘it’, if it was intended to be a finding that Mr Malik knew about and observed the particular improper conduct alleged against Mr Yates, was an inexact proof that proceeded upon indefinite testimony and indirect inferences that were too vague and imprecise to support a finding of mala fides.
a(1). The Tribunal erred in finding that because one interpretation of Mr Malik’s statement to Mr Yates, which was reasonably open, ‘could’ have involved doing something improper, it was ‘therefore’ an implicit instruction to do something improper (at [368])
a(2). In circumstances where the Tribunal did not find that Mr Malik knew on 8 June 2021 that Mr Yates had already signed and dated the observation checklists, the Tribunal erred in concluding that Mr Malik ‘had knowledge’ on 8 June 2021 that Mr Yates’ conduct was inappropriate (at [368]).
a(3). The Tribunal erred in finding that Mr Malik ‘had knowledge’ on 8 June 2021 that Yates altered or marked records ‘so as to misrepresent to SLED what and how the students’ records had been completed by him’ (at [383]).
b. The respondent conceded that there was ‘insufficient evidence to conclude that Mr Malik was aware on 16 June 2021 that Mr Yates was marking Clusters 1 and 2 during the course of the audit’ (at [370]).
c. The Tribunal erred in finding (at [370]-[371]) that Mr Malik ‘would not accept’ that it was inappropriate for Mr Yates to be marking clusters 1 and 2 during the audit on 16 June 2021. Mr Malik’s evidence was that ‘if [Mr Yates] done that one, he shouldn’t’, because Mr Yates was ‘supposed to do it before and during the cluster 1 and cluster 2’ (T170-171.4575-4576).
d. The Tribunal erred in law insofar as the Tribunal failed to take account of cogent evidence providing substantial support to the appellant’s case.
e. The Tribunal should have dismissed the allegation.”
“a. Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as the Tribunal found that, although more than one interpretation of Mr Malik’s statement to Mr Yates was reasonably open, because one interpretation ‘could’ have involved doing something improper, it was ‘therefore’ an implicit instruction to do something improper?
b. Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as there was no evidence and the Tribunal did not find that Mr Malik knew on 8 June 2021 that Mr Yates had already signed and dated the observation checklists but the Tribunal nevertheless concluded that Mr Malik ‘had knowledge’ on 8 June 2021 that Mr Yates’ conduct was inappropriate?
c. Was the Tribunal’s finding that Mr Malik ‘had knowledge’ on 8 June 2021 that Mr Yates altered or marked records ‘so as to misrepresent to SLED what and how the students’ records had been completed him’ made without any evidence or did that finding involve a constructive failure to exercise jurisdiction?
d. Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as the Tribunal found that during cross-examination Mr Malik would not accept that Mr Yates’ conduct on 16 June 2021 was inappropriate?”
The respondent contends that the four questions under Ground 6 are not questions of law, and that the appellant is “merely seeking to challenge the Tribunal’s factual findings about Mr Malik’s conduct and knowledge in respect of the June 2021 documents”. It is said that the four supposed questions of law, at their highest, assert that it “was not open” to the Tribunal to make the factual findings it did, which is not a question of law.
The respondent submits that leave should be refused, because there is “no sufficient reason to doubt” the Tribunal’s conclusions, and the proposed appeal grounds “raise no issues of general principle or public importance”, but rather, turn on the Tribunal’s consideration of the evidence relevant to Allegation 4, and “particularly” Mr Malik’s evidence given in cross-examination and the Tribunal’s assessment of him as a witness.
The appellant contends that the three relevant findings of the Tribunal, the subject of purported QOLs (a), (b) and (c) under Ground 6, are contained in the Reasons at [368] and [383] as follows:
“368 Whilst Mr Malik said to Mr Yates ‘[m]ake sure it’s done and everything is completed properly’ on 8 June 2021, I do not find that this constituted an explicit instruction by Mr Malik to alter student workbooks. I find, however, that this statement could reasonably be interpreted by Mr Yates to complete the marking of student workbooks if he identified any deficiencies, notwithstanding that it was improper to do so for assessments which had been marked as satisfactory overall 5 or 6 days previously, and therefore constituted an implicit instruction from Mr Malik. I also find that Mr Malik had knowledge that Mr Yates did this on 8 June 2021, as he admits to observing it.”
“383 I have found that the records submitted to SLED during audits of the Applicant between 8 and 16 June 2021 (June 2021 documents) were altered or marked by Mr Yates so as to misrepresent to SLED what and how the students’ records had been completed him, and that Mr Malik had knowledge of this in relation to the 8 June 2021 records and implicitly instructed him to do so. I have also found that the remedial sessions were improperly conducted, that Mr Rudd was instructed by Mr Malik to facilitate students changing their records, and that Mr Malik had knowledge of those remedial sessions, of the nature of the changes made to assessment documents, and of the resulting misleading nature of the documents when submitted to SLED.”
The appellant contends that the findings and conclusions in [368] and [383] of the Reasons “involve multiple legal errors”, especially, that “on the findings made (and not made)” by the Tribunal, the Tribunal was “bound” to conclude two matters: (1) Mr Malik did not instruct Mr Yates to do anything improper, and (2) that it was not satisfied that Mr Malik knew on 8 June 2021 that Mr Yates was engaging in improper conduct.
The appellant, by the proposed QOL (d), submits that the Tribunal erred in finding of the Tribunal (Reasons at [370]-[371]) that during cross-examination Mr Malik would not accept that Mr Yates’ conduct on 16 June 2021 was inappropriate. We deal with the proposed questions of law sequentially.
The appellant submits that on the findings made (and those not made) by the Tribunal, it was not “legally open” to the Tribunal to conclude that Mr Malik had “implicitly instructed” Mr Yates to alter the student workbooks (Reasons at [383]). These findings include the following:
That Mr Malik did not give “an explicit instruction” to Mr Yates to alter student workbooks (Reasons at [368]); when the appellant submits that “either the instruction was given or it was not”.
Although the Tribunal said that Mr Malik’s statement “could reasonably be interpreted by Mr Yates to complete the marking of student workbooks if he identified any deficiencies, notwithstanding that it was improper to do so” (Reasons at [368]), there was “no evidence that Mr Yates in fact interpreted Mr Malik’s statement in that way”, and that this was “speculation” by the Tribunal.
The Tribunal accepted at [368], so the appellant submits, that more than one interpretation of Mr Malik’s statement was reasonably open. It was therefore “not legally open” to the Tribunal to choose an interpretation which involved impropriety over one which did not, as the Tribunal is “not authorized” to find impropriety by “inexact proofs” (Briginshaw v Briginshaw (1938) 60 CLR 336 at 361-362 (Dixon J); [1938] HCA 34) or “to choose between guesses ... on the ground that one guess seems more likely than another or the others” (Jones v Dunkel (1959) 101 CLR 298 at 305 (Dixon CJ); [1959] HCA 8).
The respondent supports the Tribunal’s finding, and refers to the relevant evidence as follows:
Mr Malik accepted that he witnessed Mr Yates marking the photocopies on 8 June 2021 (Reasons at [366]).
Mr Malik gave evidence that he not only saw the workbooks ticked, but that he understood the boxes relating to “contemporaneous notes and incident report” were being ticked (Tcpt, 18 October 2023, p 145(3524)-p 146(3537); p 146(3551)-p 146(3562)).
This was in circumstances where Mr Malik knew that Mr Yates was preparing the documentation so that it could be sent to SLED (Reasons at [368]).
Mr Malik also accepted that he had told Mr Yates on 8 June 2021: “[m]ake sure it’s done and everything is completed properly” (Tcpt, 18 October 2023, p 142(3385)-(3388)).
Furthermore, the respondent contends that there is “no contradiction” in finding that Mr Malik did not give an “explicit instruction” to alter workbooks, but that he “implicitly instructed” Mr Yates to do so. The respondent submits that instructions “do not have to be explicit in order to be given”, and that the notion of an implicit instruction is an “ordinary and readily understandable one”.
The respondent submits that the statement by the Tribunal at [368] of the Reasons that Mr Yates “could reasonably” have interpreted Mr Malik’s statement in the way it so found was “not the Tribunal finding that it was one of many possible interpretations” of Mr Malik’s words, but rather, a finding that this was the reasonable interpretation of Mr Malik’s words. Further, it is said, this “reasonable interpretation” was “what Mr Yates in fact did”, and neither the appellant nor the Tribunal identified an alternative interpretation which “did not involve impropriety”.
The respondent submits that, in any event, it was “not necessary for the Tribunal to be satisfied that Mr Yates did, in fact, interpret the instruction in this way”, or to hear “any evidence from Mr Yates on that topic”. The respondent contends that what “matters” in assessing the appellant or Mr Malik’s fitness and propriety is that Mr Malik “gave an instruction that, objectively, implicitly endorsed improper conduct, irrespective of whether Mr Yates actually understood it in that way”.
Indeed, the respondent contends that it a “natural understanding of that instruction” for Mr Yates to “alter the student workbooks on 8 June 2021 if he identified any deficiencies, notwithstanding that it was improper to do so”.
The questions of law in QOL(a) are said to arise from the Tribunal’s conclusion that, although more than one interpretation of Mr Malik’s statement to Mr Yates was reasonably open, because one interpretation “could” have involved doing something improper, it was “therefore” an implicit instruction to do something improper. Whilst the appellant has referred to alleged errors in the application of legal principles, such as by finding impropriety by “inexact proofs”, and a constructive failure to exercise the jurisdiction, a review of the submissions, as detailed above, indicates that the appellant’s challenge is one of mixed fact and law. As already explained above, a question of mixed fact and law is not a question of law.
The finding that Mr Malik’s statement “could” have been interpreted in a particular way by Mr Yates was a finding that that was a reasonable interpretation of Mr Malik’s words. Another way of viewing this is that the Tribunal found that, objectively, Mr Malik’s words were open to being interpreted as the Tribunal set out at [368] of the Reasons; as an instruction to complete workbooks 5 or 6 days after the assessments had already been marked satisfactory. Whilst the appellant contends that that finding was not “legally open” to the Tribunal, a challenge to the finding as to the implicit instruction, does not fall into one of the few instances where a challenge to a factual finding will amount to a challenge on a question of law; such as on a “no evidence” ground, or where, on the facts as found, a statutory definition is incapable of satisfaction, as discussed above.
The challenge, on appeal, was to the reasoning process. However, a wrong finding of fact does not raise a question of law, even if the reasoning path is illogical or demonstrably unsound: Azzopardi at 156 (Glass JA with Samuels JA agreeing at 157).
As far as other questions that might be raised when one refers to conclusions “not being legally open”, we are not satisfied that a case of unreasonableness as discussed in Minister for Immigration and Citizenship v Li was raised. No other question of law was sufficiently particularised to raise a question of law. The ground raises “a vague criticism”: borrowing the words, albeit said in a different context, of Kirk JA in Yang v New South Wales Land and Housing Corporation [2025] NSWCA 58 at [31].
At its heart, we see that the purported QOL(a) raises a mixed question of fact and law, including as to the sufficiency of the evidence for the Tribunal’s factual finding that Mr Malik impliedly instructed Mr Yates to alter the workbooks, improperly.
Leave to rely on this aspect of Ground 6 is required. However, in the context of the complex factual matrix of this case, we do not discern that this raises an important point of principle or a matter of significance wider than to this case. Further, we are not satisfied that this aspect of Ground 6 has sufficient prospects to warrant the granting of leave, as the Tribunal’s interpretation of what the words indeed meant was open, especially having regard to the evidence from Mr Malik that he had seen the workbooks being ticked, and in circumstances where he also knew the documents were being prepared for SLED as set out above at [513]. We would decline to grant leave to appeal on this aspect of Ground 6.
The respondent contends it was “plainly open” to the Tribunal to find that Mr Malik “knew” that Mr Yates was “improperly adding ticks to Workbooks which had already been signed off” based on the following evidence, which primarily arises from the cross-examination of Mr Malik on what he saw Mr Yates do in relation to ticking or signing the workbooks (Tcpt, 18 October 2023, p 140-p 155):
Mr Malik’s evidence was that he knew the changes Mr Yates was making to the workbooks on 8 June 2021 (Tcpt, 18 October 2023, p 152(3813)-p 153(3858).
Mr Yates was ticking boxes in the observation checklists relating to contemporaneous notes and incident reports (Tcpt, 18 October 2023, p 145(3529)-p146(3537)).
Mr Malik was clear that Mr Yates was not also signing the workbooks, including at the end under “Result for Assessment task 3” (Tcpt, 18 October 2023, p 152(3813)-p 153(3858)).
Mr Malik then tried to claim, contrary to the assessment requirements which with he was familiar, that “[h]e didn’t done any improper thing. If he’d sign on that day or sign after that day” (Tcpt, 18 October 2023, p 155(3916)-(3925)).
The appellant contends that paragraph (3) of the evidence relied upon by the respondent in their submission, as outlined above, is not “supported by that evidence, or any other evidence”, and, rather, the transcript lines cited by the respondent “do not include any admission or statement by Mr Malik to the effect that the checklist was or was not signed”. The appellant refers to various points in the transcript where Mr Malik is said to have given evidence to the contrary of paragraph (3) of the respondent’s submissions outlined above.
The appellant also takes issue with paragraph (4) of the respondent’s submissions outlined above, on the basis that the respondent’s case “is that the checklist was signed before that day. Mr Malik said the conduct was not improper if he signed ‘on that day’ or ‘after that day’. Further, Mr Malik was clear that he did not know whether the checklist had been signed at any time”.
We accept that a contention that the Tribunal made a finding on “no evidence” indeed raises a question of law: Azzopardi at 156 (Glass JA with Samuels JA agreeing at 157). In that case, Glass JA found “alleged insufficiency of evidence to prove a fact always raises a question of law”, which is to be contrasted with an “alleged sufficiency of evidence to the point of conclusiveness”, as the latter “assumes that the evidence has been accepted”: Azzopardi at 156 (Glass JA with Samuels JA agreeing at 157).
However, to make out a ground of “no” evidence, there must be no evidence from which the finding may be made. Similarly, where one is concerned with an inference, there needs to be “no” evidence to sustain that inference, with the result that the inference will be reviewable on the basis of not open on the facts: Australian Broadcasting Tribunal v Bond (1990) 170 CLR 321 at 355-356, 359 (Mason CJ); [1990] HCA 33 cited in Ormwave Pty Ltd v Smith [2007] NSWCA 210 at [12]-[13] (Beazley JA with Santow JA agreeing at [95], Ipp JA agreeing at [96]).
Whilst minds might differ on whether Mr Malik “knew” the altering of workbooks was being improperly done (as opposed to being properly done), the Tribunal’s reference to Mr Malik’s cross-examination where he “agreed that he witnessed Mr Yates marking the photocopied workbooks during the audit on that day” (Reasons at [366]) is supported by the transcript (Tcpt, 18 October 2023, p 146(3543)-(3565), which is as follows:
“Heger: You saw him with some photocopies of candidate workbooks, correct?
Witness J Malik: The staff was doing, yes.
Heger: The staff were making the photocopies?
Witness J Malik: Yes.
Heger: You knew that they were the candidate workbooks?
Witness J Malik: Yes.
Heger: You saw Steve [Yates] take a photocopied workbook, correct?
Witness J Malik: Yes.
Heger: And you saw him tick some boxes?
Witness J Malik: Yes.
Heger: You knew he was ticking boxes in the observation checklists?
Witness J Malik: Yes.”
The ground of appeal fails, to the extent that it is concerned with the question of law of whether there was no evidence for the finding, as there was some evidence, by way of Mr Malik’s cross-examination, as recorded above.
To the extent that some wider question of law is said to arise, it has not been sufficiently particularised: Unique Commercial Group at [38]-[40].
Whether there was sufficient evidence for the Tribunal’s conclusion is not a matter that raises a question of law, and we would not grant leave to appeal on that issue, as it does not raise a question of wider significance, and given the evidence just recounted, we do not accept that the prospects rise to the level necessary to warrant leave to appeal. No other basis to warrant the granting of leave has been demonstrated.
We would decline to grant leave to appeal on this aspect of Ground 6.
“…I have also found that the remedial sessions were improperly conducted, that Mr Rudd was instructed by Mr Malik to facilitate students changing their records, and that Mr Malik had knowledge of those remedial sessions, of the nature of the changes made to assessment documents, and of the resulting misleading nature of the documents when submitted to SLED.”
To say that a finding was not “legally open” does not necessarily raise a pure question of law: Orr at [54] (Bathurst CJ and Bell P, Johnson J agreeing at [128], Garling J agreeing at [136], Lonergan J agreeing at [137]) citing Azzopardi at 156 (Glass JA).
QOL(c) contends that the finding was made without any evidence, or involved a constructive failure to exercise jurisdiction. As to the constructive failure to exercise the jurisdiction, we apprehend that this is a reference to the circumstance that the Tribunal did not make certain findings said to be necessary to arrive at the conclusion that Mr Malik knew of the misleading nature of the assessments. Whilst we accept that failing to make all necessary findings might be seen through the lens of a constructive failure to exercise jurisdiction, here we see the challenge is to the finding of fact. As we have reiterated, a wrong finding of fact does not raise a question of law.
This ground does not raise the question of whether the facts as found necessarily satisfied the statute or necessarily did not: Azzopardi at 156 (Glass JA); Hope v Bathurst City Council (1980) 144 CLR 1 at 7, 10 (Mason J with Gibbs and Stephen JJ agreeing at 4, Murphy agreeing at 11, Aickin J agreeing at 11); [1980] HCA 16; Australian Gas Light Co v Valuer*‑*General (1940) 40 SR (NSW) 126 at 138 (Jordan CJ); Lombard Farms Pty Ltd v Chief Commissioner of State Revenue [2013] NSWADTAP 42 at [9]-[13], [23(5)].
We do not discern a pure question of law and to the extent that this aspect recasts earlier aspects of the Ground 6, it would fail for the same reasons.
Again, in the context of this complex factual matrix, we do not discern that this raises an important point of principle of wider significance. Further, we are not satisfied that this aspect of Ground 6 has sufficient prospects to warrant the granting of leave. We would decline to grant leave to appeal on this aspect of Ground 6.
Finally with respect to Ground 6, the appellant contends, by QOL(d), that it was “not reasonably open” to the Tribunal to find that Mr Malik would not accept that it was inappropriate for Mr Yates to be marking Clusters 1 and 2 during the audit on 16 June 2021, at [370] of the Reasons. This is so, because the Tribunal had “accepted” that there was “insufficient evidence” to conclude that Mr Malik was aware on 16 June 2021 that Mr Yates was marking Clusters 1 and 2 during the course of the audit, at [370]-[371] of the Reasons.
The finding of the Tribunal is as follows (Reasons at [370]-[371]):
“370 The Respondent submitted that while there was insufficient evidence to conclude that Mr Malik was aware on 16 June 2021 that Mr Yates was marking Clusters 1 and 2 during the course of the audit, under cross-examination Mr Malik would not accept that it was inappropriate for Mr Yates to be marking Clusters 1 and 2 during the audit, saying ’It’s not written anywhere. The trainer can mark any time’. The Respondent submitted that:
‘Ms Burge’s evidence makes clear that Star’s tampering with the June 2021 documents cannot be dismissed as trivial or administrative in nature. It involved a subversion and a failure to comply with the fundamental requirement of the SLC. Star’s repeatedly casual approach to proper documentation and record keeping, and willingness to mislead or deceive regulators (see also Allegations 1 and 2 above) goes directly to its fitness and propriety.’
371 I agree with that submission, and that the Applicant’s attitude to this basic regulatory process reflects adversely on Mr Malik’s fitness and propriety to hold a Master Security Licence.”
The appellant submits that Mr Malik “emphatically did accept” that it was inappropriate for Mr Yates to be marking Clusters 1 and 2 during the audit on June 2021. The appellant contends Mr Malik gave evidence that Mr Yates should not have continued marking any part of the assessment that he was directed not to mark by the SLED auditors, and that Mr Yates should have completed the required documentation before and during Clusters 1 and 2 (Tcpt, 18 October 2023, p 172(4617)-(4628)).
The appellant contends that in making the finding that Mr Malik “would not accept that it was inappropriate for Mr Yates to be marking Clusters 1 and 2 during the audit” (Reasons at [370]), the Tribunal “appears to have relied solely on a brief comment made during Mr Malik’s cross-examination which is quoted in part as, ‘It’s not written anywhere. The trainer can mark any time’”. The appellant contends that this comment was taken out of context, and that during the same exchange, Mr Malik “did in fact accept that Mr Yates should not have done what he did”, and Mr Malik “also accepted that Mr Yates should have completed the required documentation before and during clusters 1 and 2” (Tcpt, 18 October 2023, p 170(4575)-(4577)).
The respondent submits that following various statements made by Mr Malik in cross-examination, it was “plainly open” for the Tribunal to find, as it did at [370]-[371] of the Reasons**,** that Mr Malik “would not accept that it was inappropriate” for Mr Yates to be marking Clusters 1 and 2 during the audit, and that Mr Malik’s attitude to this basic regulatory process reflected adversely on fitness and propriety to hold a Master Security Licence.
The respondent rejects the appellant’s contention that Mr Malik made “a brief comment”, but rather, that multiple comments were made throughout his cross-examination, and the Tribunal did not take them out of context (Tcpt, 18 October 2023, p 170(4559)-p 172(4640)).
Purported QOL(d) is concerned with the finding that Mr Malik would not accept a certain proposition. As we have identified above, it is only in rare cases where a finding of fact will raise a question of law. We do not discern that the challenge to this finding falls within one of the rare categories that will raise a question of law. The essence of the appellant’s contention is that amongst the various statements Mr Malik made under cross-examination, the Tribunal picked one up out of context, and that the finding was not warranted. However, this does not raise a question of law, as we have construed it, as described above.
Further, no warrant for the grant of leave is made out, such as the ground raising an important point of principle of wider significance or more than reasonably arguable prospects, given the array of evidence already referred to, to warrant the granting of leave. We would decline to grant leave to appeal on this aspect of Ground 6.
“7. The Tribunal erred in law and/or erred in fact in finding (at [379]) that Mr Rudd gave answers to students during the remedial sessions.
a. During cross-examination, each of the students recanted their affidavit evidence to the effect that Mr Rudd had simply given them the answers:
i. Mr A agreed that it was fair to say that all Mr Rudd had asked him to do was to provide ‘more information’ in relation to his answers, and that ‘in adding information’ to his answers, Mr A was ‘showing more of [his] own understanding’. He said that Mr Rudd said, ‘it’’s answer[ed] the question, but it looks much better if we, instead of two lines, if we do like, for example, five lines.’ (T1467.2000-2020)
ii. Mr K was very clear that Mr Rudd ‘didn’’t give me any answer’, and that he wrote the additional information down from his own knowledge: ‘I was aware of that technique.’ (T1555.574-596)
b. The Tribunal did not consider, refer to, or respond to that evidence. The Tribunal erred in law insofar as the Tribunal failed to take account of cogent evidence providing substantial support to the appellant’s case.
b(1). To the extent that the Tribunal did refer to the evidence of Mr A and Mr K, the Tribunal erred in making contradictory findings that they had recanted their relevant affidavit evidence during cross-examination by agreeing that Mr Rudd had not told them what to write down (at [375]).
c. The Tribunal should have found that Mr Rudd did not give answers to students during the remedial sessions and that there was therefore no impropriety in the remedial sessions on that ground.
d. The Tribunal should have dismissed the allegation.”
“Did the Tribunal ask itself the wrong question, act upon a wrong principle, misdirect itself in law, or constructively fail to exercise jurisdiction insofar as the Tribunal found that during cross-examination, Mr A and Mr K recanted their affidavit evidence to the effect that Mr Rudd told them what to write down during the remedial sessions, but then concluded that Mr Rudd did tell them what to write down during the remedial sessions?”
“375 Mr A and Mr K’s evidence was to the effect that Mr Rudd told them what answers to write down in the assessment books. Under cross-examination they each gave evidence that they knew the answers which they had written down in the remedial sessions with Mr Rudd, without him telling them what to write down. I agree with the Respondent’s submission, however, that it is irrelevant whether Mr A or Mr K independently knew the information, and ’the point is that Mr Rudd told him what to write when he should not have done so’.”
379 I agree with the Respondent’s submission that the manner in which the ‘remedial sessions’ with Mr Rudd were conducted was entirely improper. Students were threatened to ensure their attendance, were given information and answers by Mr Rudd to the assessment questions, and were encouraged to make changes to student assessments which had already been marked. The remedial sessions made no use of the dedicated re-assessment sections of the student workbooks.”
As to the substance of Ground 7, the appellant contends that the Tribunal “erred in law and/or erred in fact in finding”, at [379] of the Reasons, that Mr Rudd gave answers to students during the remedial sessions, on two bases.
First, it is said that the evidence referred to in the second sentence of [375] of the Reasons was “directly to the contrary of the conclusion reached in the third sentence” of the same paragraph [375] of the Reasons. This is so, because “each student gave evidence in cross-examination that he wrote down certain things ‘without [Mr Rudd] telling them what to write down’, which was not capable of supporting the conclusion that ‘Mr Rudd told him what to write’”.
The appellant submits that Mr A’s and Mr K’s evidence was “clear” that Mr Rudd was not “feeding” them answers, and proffers various examples from Mr A’s and Mr K’s evidence. Although in Mr K’s witness statement, Mr K “did refer to Mr Rudd telling him to write down the answer for wrist lock techniques”, in cross-examination, Mr K was “very clear that he already knew the answer for that question, that Mr Rudd did not tell him the answer, and that he wrote the answer down from his own knowledge”. The appellant submits that the evidence in chief of Mr A and Mr K was “overtaken” by the evidence given in cross-examination. The appellant submits that the Tribunal “should have rejected” the respondent’s submission (that it is irrelevant whether Mr A or Mr K independently knew the information, and the point is that Mr Rudd told him what to write when he should not have done so) as “inconsistent with its own understanding of the students’ evidence”. The appellant further contends that the respondent’s submission, in the proceedings below and in this appeal, that what is significant is that Mr Rudd told the students what to write, “cannot be accepted”.
Secondly, the appellant contends that “that legally erroneous conclusion” was “carried through to the Tribunal’s overall evaluation” of the remedial sessions; that the remedials sessions were “entirely improper”, in part because students “were given information and answers by Mr Rudd to the assessment questions” (Reasons at [379]). It was “not open”, so it is contended, to the Tribunal to find impropriety on that ground, and resultantly, the Tribunal was “bound to dismiss that part” of the respondent’s allegation.
The respondent submits that Ground 7 does not raise a question of law and consequently leave is required, which should be refused. The respondent emphasises that the Appeal Panel should reject the “drafting devices employed” by the appellant in “an attempt to formulate” questions of law. The respondent contends that the appellant, in substance, is “seeking to challenge the Tribunal’s factual findings on this issue”. At its “highest”, this ground asserts that it was “not open for the Tribunal to make the factual findings that it did”, which is not a question of law.
As to the substance of Ground 7, the respondent submits that Ground 7 is based on the “erroneous premise” that during cross-examination Mr A and Mr K “recanted” their affidavit evidence, as the appellant contends, that Mr Rudd told them what to write down during the remedial sessions, whereas the Tribunal “did not find that was the effect of the cross-examination, nor was the Tribunal bound to so find”. The respondent extracts various statement evidence made by Mr A and Mr K said to show that Mr Rudd told the two students the answers.
The respondent submits that it is “irrelevant” to Allegation 4 that Mr A and Mr K gave evidence under cross-examination “to the effect that they each independently knew at least some of the information they wrote on the assessments in the remedial sessions”, as “irrespective” of whether Mr A and Mr K, unbeknownst to Mr Rudd, already had that knowledge, “what is significant is that Mr Rudd told the students what to write (which was not recanted in cross-examination), as well as the improper overall process of the remedial sessions (threatening students to attend, not using the re-assessment section of workbooks, etc)”. Contrary to the appellant’s contention, the respondent contends that there was no “recanting” of Mr A’s and Mr K’s affidavit evidence, and “the relevant portions were not directly challenged”.
The respondent further submits that there is no direct contradiction between the second and third sentences of [375] of the Reasons, as contended by the appellant. For the second sentence of [375] of the Reasons, the respondent contends that, when read in context, the Tribunal is “clearly” referring to the fact that Mr A and Mr K gave evidence of “independently having knowledge of the answers (which was irrelevant), rather than stating that Mr Rudd did not tell them” what to write down. This is “clear” from the sentence which follows, the third sentence, and is “also consistent with the actual course” of Mr A’s and Mr K’s cross-examination.
Despite references to multiple legal principles that would raise a question of law, such as whether the Tribunal asked itself “the wrong question”, or misdirected itself in law, or constructively failed to exercise jurisdiction, we are nonetheless satisfied that Ground 7 does not raise a question of law. Instead, it challenges factual findings of the Tribunal, on the basis that the Tribunal made seemingly contradictory findings. This is a contention that the finding was unreasonably or illogically made.
As noted by Leeming JA in Thomas and Naaz CA at [53] (Meagher JA agreeing at [1], Griffiths AJA agreeing at [75]):
“…a particular finding which is ‘perverse’ or ‘unreasonable’ or ‘not reasonably open’ is not ordinarily a question of law.”
There are exceptions to the ordinary case, including for instance when, as a matter of law, a statutory test is satisfied or not satisfied because no other application of the facts, as found, is reasonably open. The exceptions do not apply here.
Further, we do not apprehend this ground to rise to the point of contending, on facts found (to ground the unreasonableness as a question of law), legal unreasonableness in the senses discussed in Minister for Immigration and Citizenship v Li.
Particularly when one has regard to the way that Ground 7 was pressed in the appellant’s submissions, as set out above, we are satisfied that the essence of the ground is a challenge to the Tribunal’s fact-finding.
Ground 7 does not raise a question of law; leave to appeal is required.
The appellant, in brief submissions, submits that if Ground 7 is not found by the Appeal Panel to raise a question of law, the appeal on this ground is made “otherwise to the extent necessary by leave”.
The respondent contends that there is “no sufficient reason to doubt the Tribunal’s conclusions”, and the proposed appeal Ground 7 raises “no issues of general principle or public importance”. Rather, the proposed appeal Ground 7 turns instead, so it is said, on the Tribunal’s consideration of the evidence relevant to Allegation 4, “particularly the proper interpretation of Mr A’s and Mr K’s cross-examination”.
The appellant does not identify an important point of principle or matter of wider significance that would warrant the grant of leave, other than the submitted irrationality of the decision-making. Further, we do not accept that the appellant’s characterisation of the evidence is the only open characterisation. The respondent’s submissions reveal another way, which we accept was open to view the evidence. Whilst the oral evidence seemingly contradicted other evidence, the Tribunal did not accept that Mr Rudd did not provide the answers. Even if the Tribunal accepted that the witnesses had independent knowledge of the content of those answers, this is not inconsistent with Mr Rudd telling them the answers. Whilst minds might differ on the outcome of the evidence, the Tribunal had the benefit of hearing the evidence and we do not see sufficient prospects of disturbing the findings, in this regard, to warrant granting leave to appeal.
Leave to appeal on Ground 7 would be refused.
“8. The Tribunal erred in law and/or erred in fact in finding that Mr Malik knew of or approved of or instructed impropriety in the remedial sessions (at [372]-[382]).
a. Because the Tribunal should have found that none of the students were given answers by Mr Rudd or anyone else during the remedial sessions (as particularised in ground 7 above), the Tribunal should have also found that Mr Malik did not instruct Mr Rudd or anyone else to give answers to students during the remedial sessions.
b. Mr Malik gave evidence that the respondent (through Ms Wollaston) had approved the process that occurred in relation to the remedial sessions. He was not cross-examined on that evidence, there was no evidence to the contrary, and the respondent did not call Ms Wollaston.
c. The Tribunal erred in law insofar as the Tribunal failed to take account of cogent evidence providing substantial support to the appellant’s case.
d. The Tribunal should have dismissed the allegation.”
“Did the Tribunal constructively fail to exercise jurisdiction and fail to respond to the appellant’s case that the appellant had consulted with the Commissioner (through Ms Wollaston) about the appellant’s approach to the remedial classes and the Commissioner had approved that process?”
Additionally, this alleged failure to respond is said to have occasioned a denial of procedural fairness. The appellant also seeks leave to appeal, in the event no question of law is raised.
The appellant submits that the finding of the Tribunal relevant to this ground is the following ([382] of the Reasons):
“…Mr Malik had knowledge of those sessions, of the nature of the changes made to assessment documents, and of the resulting misleading nature of the documents when submitted to SLED.”
“383 …and that Mr Malik had knowledge of those remedial sessions, of the nature of the changes made to assessment documents, and of the resulting misleading nature of the documents when submitted to SLED.”
“697 … Mr Malik had knowledge of those remedial sessions, of the nature of the changes made to assessment documents, and of the resulting misleading nature of the documents when submitted to SLED.”
The appellant contends that the Tribunal, in finding that Mr Malik knew that the appellant was submitting “misleading” documents to the respondent, “erroneously failed to respond to the appellant’s case” that the respondent had approved the remedial sessions. The appellant submits that this “erroneous” finding of knowledge on the part of Mr Malik was “carried through to” the Tribunal’s “evaluation of fitness and propriety” (Reasons at [708]-[710]), which is said to involve the same “error”. The appellant submits that the importance of the appellant’s case based on the respondent’s approval was that, if accepted, it “precluded the Tribunal finding that the appellant intended to mislead” the respondent or that “the appellant’s process was in any way dishonest”. This submission, if accepted, is said to have favoured non-revocation by showing a “frankness and candour” on the part of the appellant, and “approval” by the respondent.
The appellant submits that it had put forward a “substantial” case to the effect that the respondent had approved the process of the remedial sessions. The appellant had submitted that the appellant had “consulted with Ms Wollaston (on behalf of the Commissioner) in relation to the process for the remedial sessions, and that Ms Wollaston had approved that process”.
The appellant submits that the respondent’s submission on this issue, that Mr Malik’s evidence of his conversations with Ms Wollaston was “implausible” “was not supported by any contradictory evidence”. It is said that the respondent did not lead contradictory evidence, including by failing to call Ms Wollaston to give evidence, or cross-examine Mr Malik on his evidence. This meant, so it is said, that Mr Malik’s evidence was “unchallenged”.
The appellant submits that the Tribunal failed to respond to a “substantial clearly articulated case” by not referring to, or otherwise responding to, the parties’ submissions on this issue, and Mr Malik’s evidence. This purported failure to respond, so it is said, “involved a denial of procedural fairness and a constructive failure to exercise jurisdiction”.
The respondent submits that Ground 8 does not raise a question of law, as the ground “in substance” is a challenge to a factual finding, which was based on the evidence before the Tribunal. The relevant finding of the Tribunal is “that Mr Malik had knowledge of the impropriety involved in the remedial sessions conducted” by the appellant, at [382], [383] and [697] of the Reasons.
The respondent contends that there was a “range of evidence before the Tribunal relevant to Mr Malik’s knowledge of the impropriety involved in the remedial sessions” conducted by the appellant.
The respondent contends that Ground 8 “centres on a supposed failure by the Tribunal to address Mr Malik’s assertion, that he had consulted with a representative of SLED, Ms Wollaston, in relation to the remedial sessions”. However, the respondent submits that Mr Malik’s evidence, taken at its highest, and accepting that the conversation between Mr Malik and Ms Wollaston “occurred in the terms Mr Malik claimed”, was “irrelevant” to Allegation 4. This is because Mr Malik’s evidence was that he had a conversation with Ms Wollaston in which he informed her that Mr Rudd had reviewed the marking of Mr Smith and found areas for improvement, and that students would be called back to “improve on their assessments”, a course of conduct to which Ms Wollaston expressed approval. This is said to be irrelevant to Allegation 4 as there was “no suggestion that Ms Wollaston knew or approved of” the following:
threatening students to return to the appellant after the completion of their course;
failing to use the re-assessment portions of the student workbooks; or
Mr Rudd giving answers to students during remedial sessions.
The respondent submits that, accordingly, the alleged conversation with Ms Wollaston provided “no justification for the impropriety involved in the remedial sessions, and there was no cause for the Tribunal to refer to it in its reasons”. For the same reasons, so it is said, there was no denial of procedural fairness or failure to exercise jurisdiction in the Tribunal’s lack of referral to Mr Malik’s evidence of his conversation with Ms Wollaston.
The appellant contends that the Tribunal did not make any findings about the purported “range of evidence” set out by the respondent. The appellant submits that there is no legal or factual basis for the Tribunal’s conclusion at [382], [383] and [697] of the Reasons, as “the evidence provides no support for a conclusion about Mr Malik’s knowledge”. The appellant identified the evidence from Mr A, Mr K, Mr Rudd and Mr Malik said to be relevant.
Furthermore, the appellant submits that the Tribunal’s finding at [382] of the Reasons that “Mr Malik came in and out of the room when Mr Rudd met with the students for the remedial sessions” did not provide support for the Tribunal’s conclusion that Mr Malik “had knowledge of those sessions, of the nature of the changes made to assessment documents, and of the resulting misleading nature of the documents when submitted to SLED” (Reasons at [382]) as the Tribunal did not refer to the evidence of the context in which that occurred given by Mr A and Mr Rudd.
The appellant rejects the respondent’s characterisation of Mr Malik’s evidence of his conversation with Ms Wollaston as “irrelevant” to Allegation 4, as the Tribunal did not make such a finding. The appellant again submits that on Mr Malik’s evidence, and the respondent’s failure to challenge that evidence, or call Ms Wollaston or “any other person at SLED to rebut or respond to the evidence” means it was “not fair and not open to conclude, in substance, that Mr Malik was seeking to conceal from SLED that changes had been made to assessment documents” at [380]-[382] of the Reasons.
Ground 8(a) does not raise a question of law and is a challenge to the Tribunal’s factual findings. It does not turn on the evidence of Ms Wollaston and therefore we do not see it covered by the asserted questions of law concerning breach of procedural fairness or constructive failure to exercise the jurisdiction by failing to consider and respond to the uncontradicted evidence of Mr Malik concerning Ms Wollaston. It is a challenge to findings made. Findings of impropriety, but findings of fact nonetheless.
As far as whether leave to rely on Ground 8(a) is concerned, its outcome turns upon the outcome of Ground 7, for which we did not grant leave to appeal. It therefore does not have sufficient prosects to warrant the grant of leave to appeal.
Paragraph 8(a) does not raise a question of law, and leave to appeal would be refused.
Paragraphs (b) and (c) of Ground 8 are in a different category to paragraph (a), as they concern the asserted breach of procedural fairness or constructive failure to exercise the jurisdiction by failing to have proper regard to Mr Malik’s evidence, that, as characterised by the appellant, “the respondent (through Ms Wollaston) had approved the process that occurred in relation to the remedial sessions.” The appellant focusses on the circumstances that Mr Malik was not cross-examined on that evidence, there was no evidence to the contrary, and that the respondent did not call Ms Wollaston.
We accept that, on its face, Grounds 8(b) and (c) raise the question of law of whether the Tribunal failed to afford procedural fairness by failing to respond to a “substantial, clearly articulated argument relying upon established facts”: Dranichnikov v Minister for Immigration and Multicultural Affairs [2003] HCA 26; (2003) 77 ALJR 1088 (Dranichnikov) at [23]-[25] (Gummow and Callinan JJ with Hayne J agreeing at [95]); FLK v Transport for NSW [2023] NSWCATAP 140 at [23]. The appeal arises as of right.
If there was indeed a requirement to respond to this aspect of the appellant’s case and the Tribunal failed to do so, the question will be whether the breach of procedural fairness was material.
As was the case with Ground 1, we do not see that consideration of whether there has a been a constructive failure to exercise the jurisdiction adds substance over whether there has been a breach of procedural fairness, having regard to the way this ground was pressed. However, we have considered whether there were adequate reasons provided on this point, as that may fall within the rubric of a constructive failure to exercise the jurisdiction: Dranichnikov at [24] cited in Wollondilly Shire Council v Styles [2024] NSWCATAP 104 at [32] and Unique Commercial Group at [32(4)].
Notwithstanding that we accept that these grounds raise a question of law, we nonetheless find there to be no breach of procedural fairness for the following reasons:
First, there is no absolute requirement for a Tribunal to accept uncontradicted evidence. As noted in GLJ v Trustees of Roman Catholic Church for Diocese of Lismore (2023) 280 CLR 442; [2023] HCA 32 at [60] (Kiefel CJ, Gageler and Jagot JJ), [167] (Gleeson J), it is not the position that all uncontradicted evidence must be accepted. Chief Justice Kiefel, Justice Gageler and Justice Jagot at [60] (footnotes omitted) observed:
“A court is not bound to accept uncontradicted evidence. Uncontradicted evidence may not be accepted for any number of reasons including its inherent implausibility, its objective unlikelihood given other evidence, or the trier of fact simply not reaching the state of ‘actual persuasion’ which is required before a fact may be found. ‘To satisfy an onus of proof on the balance of probabilities is not simply a matter of asking whether the evidence supporting that conclusion has greater weight than any opposing evidence … It is perfectly possible for there to be a scrap of evidence that favours one contention, and no countervailing evidence, but for the judge to not regard the scrap of evidence as enough to persuade him or her that the contention is correct.’ The evidence must ‘give rise to a reasonable and definite inference’ to enable a factual finding to be made; mere conjecture based on ‘conflicting inferences of equal degrees of probability’ is insufficient. …”
“Of course, a failure expressly to address an argument or to consider some material does not, without more, constitute legal error. But a failure to address a ‘substantial, clearly articulated argument’ may amount to a failure to afford procedural fairness or, as the applicant formulated the error in this Court, in some circumstances to a constructive failure to exercise jurisdiction: see Dranichnikov v Minister for Immigration & Multicultural Affairs [2003] HCA 26; (2003) 77 ALJR 1088. What is critical is that the argument was ‘clearly articulated’ in the sense that the decision-maker can be said to have been put on notice of the argument, and ‘substantial’ in the sense that it was capable of altering or clearly material to the decision: see DNA17 v Minister for Immigration & Border Protection [2019] FCAFC 146 at [53]–[54]; Insurance Australia Ltd (t/as NRMA Insurance) v Milton [2016] NSWCA 156 at [8]–[9].”
“140 In or around early June 2020, I had a meeting with Michelle Wollaston in my office. Sheridan Zhang was also there. During that meeting we had a discussion to the following effect:
Michelle: I have a problem with Shane Smith’s marking. He needs to do better marking on the assessment. When Shane marks the assessments, it should be checked by another trainer.
Javaid: I agree. When I have the opportunity , on the next course we will have another trainer check his marking.
Michelle: That’s good.
…
152 On or around 25 August 2020, shortly after the remedial class was held, I had a discussion with Michelle Wollaston at SLED’s office in Parramatta, to the following effect:
Javaid: Geoffrey Rudd has reviewed Shane Smith’s marking and found some areas that can be improved. We have called the students back in to improve their assessments.
Michelle: I am very happy you did that. That is exactly what I was talking about.”
“Witness J Malik: …I promised with Michelle Wollaston when we do the course, we will do the validation of Shane Smith class. So, we done the first two weeks training and third week, we done only assessment. It’s a very long process was – we was not expecting that it would finish and Michelle Wollaston came during this course and she said, ‘you guys will be struggling. Maybe you have to call back the students.’ I say, ‘okay, we do now cluster by cluster.’ Before we done this – teach our three, four clusters and then do the assessments and role plays. And last week, we were struggling. So, when this cluster was finished, or the exam was finished, we tell the student go and I hand over Shane mark his assessments, I hand over to Geoff. I say ‘Can you please, as I promised with Michelle Wollaston that we do the validation of this assessment.’ We done the assessment.
…
So, this is how we – and once this completed the validation, we told – I rang Michelle Wollaston and explained to her that this is what happened. She said, ‘I’m very happy.’ And I also send the meeting with Shane Smith and that’s where – what Michelle Wollaston said herself that you maybe need to call back these student because you wouldn’t be able to complete the assessment in one week.”
“Heger: Okay, but…some of the students were also invited to change their answers on the assessments, weren’t they?
Witness J Malik: I’m not aware of that. I’m aware of that when they – SLED – I went for interview.
Heger: that’s the first time you found out about it, is it?
Witness J Malik: Yes. But no, it’s before, sorry. Before that, Geoff told me that, ‘Some of them, I asked them to explain to me more questions.’ I say, ‘Okay, that’s fine.’ I said, ‘We already told Michelle Wollaston that we will be calling the student back.”
“Heger: You were suggesting to her that she changed her statement so to try and conceal from SLED that the assessments had been changed.
Witness J Malik: No. SLED already knows about it. SLED has been already informed by every week that this is what we are doing and Michelle Wollaston was the contact person. She say, ‘Yes, I’m aware of that.’ And when additional report was sent to SLED.”
“Mr MALIK said words to the effect, ‘*I’ve spoken to Michelle WOLLASTON about previous issues with Shane’*s marking and asked her “If you like, I can get Geoff to have a look at Shane’s marking?”‘ and she was in favour of that.”
Accepting that Ms Wollaston agreed to the proposal that, as Mr Rudd had found areas for improvements in Mr Smith’s marking, students would be called back to “improve on their assessments”, this is not specific enough to require the Tribunal to consider and refer to whether Ms Wollaston knew or approved of the nature of the changes made to assessment documents, “and of the resulting misleading nature of the documents when submitted to SLED”, as set out in Allegation 4.
There was, accordingly, no breach of procedural fairness.
As to whether there was a failure to give adequate reasons as to why the Tribunal rejected the appellant’s characterisation that the respondent had approved the conduct and therefore ought not have been characterised by the Tribunal as misleading, we are satisfied that the Tribunal adequately set out the positive reasons. Adequate reasons did not require expressly setting out all the submissions of the appellant that the Tribunal rejected.
As noted by McCallum J in Corcoran v Far [2019] NSWSC 1284 at [64], cited in FLK v Transport for NSW [2023] NSWCATAP 140 at [25]:
“The decision in Dranichnikov is not authority for the proposition that a Tribunal will fall into legal error if it fails to refer to and engage with every argument put (whether clearly articulated or otherwise). Some discernment is required. The present case provides a good illustration as to why that must be so. Mr Corcoran’s written submissions are littered with lengthy legal arguments that are simply irrelevant to the task for this Court. It is not necessary to engage with every point and indeed to do so would be inimical to the overriding purpose stated in s 56 of the Civil Procedure Act 2005 (NSW).”
“The ‘overriding purpose’ referred to by McCallum J is ‘to facilitate the just, quick and cheap resolution of the real issues in the proceedings’. The Tribunal is not subject to s 56 of the Civil Procedure Act 2005 (NSW), but s 36(1) of the NCAT Act requires the Tribunal to give effect to the ‘guiding principle’ which is stated in identical terms.”
Section 62(3)(a) of the NCAT Act also identifies that in a written statement of reasons, a Tribunal need only set out the findings on material questions of fact, referring to the evidence or other material on which those findings were based.
To the extent that the appellant’s reference to a constructive failure to exercise the jurisdiction goes beyond a breach of procedural fairness and touches on a failure to give adequate reasons, there was no error on that question of law.
We have identified a question of law raised by Grounds (8)(b) and (c). Therefore, it is not necessary for us to consider whether leave to appeal ought to be granted. Nevertheless, for completeness, we consider whether leave to consider Grounds 8(b) and (c) ought to be given.
The appellant submits that if Ground 8 is not found by the Appeal Panel to raise a question of law, the appeal on this ground is made “otherwise to the extent necessary by leave”. However, the appellant does not specify what might provide the warrant for the grant of leave to appeal.
The respondent submits that leave should be refused, as there is “no sufficient reason to doubt the Tribunal’s conclusions”, and Ground 8 raises “no issues of general principle or public importance”.
We are satisfied that these aspects of Ground 8 do not raise a matter of general importance and for the reasons for which we declined to allow the appeal on a question of law, we find that there are not sufficient merits to warrant the granting of leave to appeal.
Leave to appeal on Ground 8(b) and (c) would be refused.
Ground 9 is concerned with the ultimate decision made by the Tribunal that the appellant is not a fit and proper person to hold a Master Security Licence, and that it is not in the public interest for the appellant to hold a Master Security Licence.
Ground 9 is in the following terms:
“By reason of the errors particularised in the above grounds of appeal, the Tribunal erred in law and/or in fact in concluding that the appellant is not a fit and proper person to hold a master security licence and that it is not in the public interest for the appellant to hold a master security licence.”
The appellant submits that the Tribunal “erred in law and/or in fact” in making its conclusion the subject of this Ground “by reason of” the “errors” contained in Grounds 1 to 8.
Ground 9 is an omnibus appeal ground, which stands or falls on the outcome of Grounds 1 to 8. As we have found Grounds 2(c), 3A(a), 3A(d) and 4 are made out and propose to hear further from the parties in relation to Grounds 2(d), 3, and 3A(b), it is necessary to consider the effect of that on Ground 9.
At the hearing, the parties requested a further hearing or an opportunity to make submissions on what orders should be made, in the event that any aspects of Grounds 1 to 8 were to be made out.
The appellant submits that the grounds of appeal “establish substantial errors of a kind that justify” both the setting aside of the Decision, and, in its place, setting aside the Revocation Decision. It is said that due to the nature of the grounds of appeal, that “not all grounds need to be established to justify that outcome”.
The respondent submits that “even if the Appeal Panel finds that one or more of the proposed appeal grounds has been established, it does not follow that the Tribunal’s overall conclusion — that the appellant was not a fit and proper person to hold a Master Security Licence and/or that it was not in the public interest for it to do so — was erroneous”. The respondent submits that the Tribunal “considered each of” Allegations 1, 2 and 4 to be “independently sufficiently serious to make affirmation of the Internal Review Decision appropriate”. This is said to be so, because the Tribunal found that proven matters in respect of “each of” Allegations 1, 2 and 4 “demonstrate a significant lack of honesty (or alternatively a lack of supervision) and demonstrated the lack of fitness and propriety of the appellant and Mr Malik to hold a Master Security Licence: [Reasons] at [708]-[710]”. The respondent submits that, in the alternative, the respondent “now contends” that each of the Allegations 1, 2 and 4 are “sufficiently serious”.
The appellant submits that the Tribunal’s statement at [708] of the Reasons, that each of Allegations 1, 2, and 4 demonstrate a significant lack of honesty is “plainly erroneous”, because, as was submitted under Ground 5A, Allegation 2 did not involve any lack of honesty, which it is said was accepted by the respondent. The appellant contends that the Tribunal’s evaluations of fitness at [710] of the Reasons and the public interest at [714] of the Reasons “cannot be read distributively in the same way” as [708] of the Reasons, and are “necessarily affected by the same error”.
The respondent submits that even if one or more of the findings on Allegations 1, 2 or 4 were set aside, “it is likely that the remaining grounds, in combination with the proven elements of Allegations 3 and 5*,* would be sufficient to sustain the Tribunal’s overall conclusion”. This is so, even if the proven matters the subject of Allegations 3 and 5 were not “‘in isolation’ sufficiently serious to justify revocation of Star’s master security licence”. In response, the appellant contends that the respondent has “omitted and overstated material findings” in relation to the “proven matters” of Allegations 3 and 5.
In light of the competing submissions, and that we have found only parts of the appeal would be made out, we propose to hear further from the parties as to the appropriate orders and the effect of our reasons for decision in relation to Grounds 1 to 8 on Ground 9, and the ultimate outcome of the appeal.
To that end, we would grant leave to appeal on Ground 9, as there would be a risk of injustice if we were to not allow leave to appeal. The prospects of the outcome of our decision with respect to the earlier grounds is sufficiently good to warrant leave on the basis that there may be some effect to the ultimate findings of the Tribunal below and the orders made as a result of this decision.
We refrain from making orders other than for the parties to bring in agreed short minutes of order if there is agreement. In any event the matter will be listed at a time convenient to the Appeal Panel and the parties for directions as to whether any agreed proposed orders should be made, or the making of procedural orders for the determination of the remaining issues.
We have adopted this course in order to avoid the prospect of an appeal from our decision being split as a consequence of some substantive orders being made, and others awaiting further submissions from the parties. We see the course, urged upon us by the parties, to be a sound one for that reason, and because it is not immediately apparent what effect our decision would have on the orders of the Tribunal below. We earlier discussed the reasons for this at [11]-[12].
Accordingly, we require further submissions from the parties to that effect. We see this case to be unusually complex, and one where the outcome of certain aspects have a flow on effect to other aspects, which would benefit from hearing from the parties. In these unusual set of circumstances, we have decided to make the orders for parties to bring in short minutes of order and to make further submissions, rather than to make immediate orders disposing of the appeal.
The Appeal Panel makes the following orders:
If the parties are in agreement, they are within three weeks of the publication of these Reasons, to file agreed short minutes of order to give effect to these Reasons, and joint written submissions limited to five pages in support of the proposed orders.
Within 7 days of the publication of these Reasons, the parties are to file with the Registry mutually convenient dates for a directions hearing, to be held within three weeks and six weeks of the publication of these Reasons.
The appeal is listed for a directions hearing on a date to be fixed by the Registrar for the consideration of whether any agreed proposed orders should be made or the making of procedural orders for the determination of the remaining issues.
**********
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales. Registrar
Star Training Academy Pty Ltd
Commissioner of Police, NSW Police Force
[1938] HCA 34
[1993] FCA 456
[1936] HCA 40
[2013] HCA 49
[2006] HCA 45
[2006] HCA 63
[1990] FCA 689
[1990] HCA 33
[2005] HCA 72
[1996] HCA 6
(1985) 4 NSWLR 139
(1938) 60 CLR 336
(1981) 150 CLR 1
(1996) 186 CLR 389
(1993) 43 FCR 280
(1994) 49 FCR 576
(2003) 77 ALJR 1088
(1971) 127 CLR 106
(2023) 280 CLR 442
(1980) 144 CLR 1
(1936) 55 CLR 499
(1959) 101 CLR 298
(2013) 250 CLR 328
(1999) 200 CLR 485
(1989) 168 CLR 79
(2024) 280 CLR 321
(2006) 228 CLR 423
(2019) 264 CLR 421
(2018) 264 CLR 541
(2013) 249 CLR 332
(2021) 273 CLR 506
(2022) 276 CLR 80
(2020) 103 NSWLR 36
(1989) 168 CLR 210
(1966) 116 CLR 644
(2011) 192 FCR 254
(1986) 161 CLR 141
(2006) 228 CLR 152
(1979) 142 CLR 531
(1999) 198 CLR 334
(1968) 118 CLR 186
(2015) 233 FCR 315
(2015) 233 FCR 397
(2000) 49 NSWLR 653
(2010) 241 CLR 320
(1990) 170 CLR 321
(2005) 225 CLR 88
(2007) 34 WAR 403
(1995) 49 NSWLR 315
(1996) 185 CLR 259