Decision of the Authority
11 On 30 November 2016, the Authority wrote to the appellant advising that the delegate's decision had been referred to the Authority for review. The letter stated that the Department had provided the Authority with all documents it considered relevant to the case and that the Authority would proceed to make a decision on the basis of that information unless it decided to consider new information. The Authority advised that it could only consider new information in limited circumstances which were explained in an attached Practice Direction.
12 The attached document, titled "Practice Direction for Applicants, Representatives and Authorised Recipients", was issued pursuant to s 473FB of the Act and came into force on 24 October 2016. Relevantly, the Practice Direction provides:
Submissions and new information
20 For the purposes of the review, you may provide a written submission on the following:
• why you disagree with the decision of the Department
• any claim or matter that you presented to the Department that was overlooked.
21 Any submission must be concise. It should identify and address the issues you want us to consider in our review. Your submission should be no longer than 5 pages and should be provided to us within 21 days of your case being referred to us by the Department. We may return longer submissions. If we return your submission we will give you a short deadline by which to provide a revised submission that complies with this direction. If you do not comply with that deadline we will make our decision without the benefit of your submissions.
22 We can only consider new information (information that was not before the Department) in very limited circumstances as set out in section 473DD of the Migration Act. We must be satisfied that there are exceptional circumstances to justify considering the new information provided by either you or the Department.
23 If you want to give us new information, you must also provide an explanation as to why:
• the information could not have been given to the Department before the decision was made, or
• the information is credible personal information which was not previously known and may have affected consideration of your claims, had it been known.
24 Your explanation should be no longer than 5 pages and must accompany any new information you give to us.
25 All documents that are not in English should be translated into English by a translator with a 'Translator' level accreditation from the National Accreditation Authority for Translators and Interpreters (NAATI). Both the documents and the translations should be provided.
26 Any new information you give to us that we have not requested of you, must be given to us within 21 days of the date on which your case was referred to us by the Department. Any new information given to us by the Department that has not been requested, must also be given to us within 21 days of the referral.
13 On December 2016, a representative of the appellant provided a submission to the Authority. Under the heading "New Information", the submission stated that the appellant wished to provide new information to the Authority and submitted that the information could not have been provided to the Minister before the Minister made the relevant decision and that the information was credible personal information that was not previously known and, had it been known, may have affected the consideration of its claims. The submission addressed various issues raised in the delegate's decision including whether the appellant, as a Hazara and Shia Muslim, was safe anywhere in Pakistan. In relation to the prospect of relocating to Lahore, the submission stated that it was not safe for the appellant to relocate to the Punjab Province which included Lahore and Islamabad. Under a separate heading "Other Information", the submission set out six dot points. The first four dot points referred to reports concerning terrorist organisations in Pakistan and violent events that occurred in Pakistan that are not relevant to this appeal. The appeal concerns the final two dot points in that part of the submission which were as follows (which we will refer to as the Submitted Relocation Material):
• The applicant has no family or support networks anywhere in Pakistan outside Quetta. DFAT assesses that Shias can relocate with relative ease and frequency because of family and community networks throughout Pakistan and states that migrant communities provide a support network [a footnote referred to the DFAT Thematic Report - Shias in Pakistan - January 2016]. DFAT's assessment that the broad Shia community is able to relocate easily because of family and tribal networks implies that without these, relocation would be difficult. Much of the information about the viability of relocation addresses the situation of Shias generally. Hazara Shias make up only 1% of the population of Pakistan, whereas Shias make up 20% [a footnote referenced the DFAT Thematic Report - Hazaras in Afghanistan and Pakistan - 26 March 2014].
• Unlike Shias from other ethnic groups, Hazara Shias are readily identifiable because of their distinctive facial features. There is a Hazara Shia community of reasonable size (some 15,000) In [sic] Karachi, but there is no specific information before me [sic] about the size of the Hazara Shia communities in Lahore or Islamabad. DFAT describes them as "small" [a footnote referenced the DFAT Thematic Report - Shias in Pakistan - January 2016]. there [sic] is no information to indicate what level of support, if any, a Hazara Shia such as the applicant could expect to receive from the small Hazara Shia communities in Islamabad/Rawalpindi or Lahore; or whether he would receive any support from Shia communities made up of other ethnic groups.
14 The Authority made its decision on 6 July 2017. Under the heading "Information before the Authority", the decision recorded that the Authority had had regard to the material referred to it by the Secretary under s 473CB of the Act (at [3] of its reasons). The Authority then referred to the submission received from the appellant on 22 December 2016 and stated:
4. The applicant's representative provided a submission to the Authority on 20 December 2016. The submission refers to the following new information:
• Information about the religious composition of Pakistan and its provinces.
• Media reports and other information about attacks on, and threats against, Shia Muslims in Pakistan, including in Punjab province.
• Information about anti-Shia militant groups and the activities of anti-Shia political groups in Punjab province and Islamabad.
5. The submission also includes the new claim that, if the applicant were to relocate to a city such as Islamabad, Rawalpindi or Lahore, there is no information to indicate what type of support, if any, the applicant might receive from the small Hazara communities in these cities.
15 The Authority then referred to the limitation on considering new information contained in s 473DD of the Act and noted the submission made on behalf of the appellant in respect of the elements of s 473DD. The Authority then continued as follows.
9. The possibility of relocation to other areas in Pakistan including Lahore, Karachi, and Islamabad, was discussed with the applicant during the TPV interview. I note also that the applicant and his representative address the issue of relocation in separate statements accompanying the applicant's TPV application. I do not accept that the applicant did not previously have an opportunity to provide information about issues associated with the relocation in other areas of Pakistan.
10. There is other credible and recent information before me regarding about [sic] attacks on, and threats against, Shia Muslims across Pakistan, and the activities of anti-Shia groups. Among the information before me is other information about attacks on Shia Muslims in Pakistan and the activities of Sunni extremist groups, referred to in a submission from the applicant's representative accompanying his TPV application.
11. Having regard to the other information that is before me, and the opportunities given to the applicant to provide information regarding the possibility of relocation, I am not satisfied that exceptional circumstances exist to justify the consideration of this new claim and information.
16 It is clear from the Authority's reasons that it identified certain new information provided by the submission dated 20 December 2016, which is summarised at [4] of its reasons, and what it described as a new claim, which is summarised at [5] of its reasons. The Authority considered that s 473DD was applicable to both the new information and the new claim and reached a decision, recorded at [11] of its reasons, that the Authority was not satisfied that exceptional circumstances existed to justify the consideration of the new information or the new claim. The initial question raised on the appeal is whether the Authority erred in concluding that s 473DD was applicable to the new claim (as opposed to the new information). That question also requires consideration of what was encompassed by the new claim that was disregarded by the Authority, and particularly whether it included all of the Submitted Relocation Material.
17 In relation to the refugee criteria and s 36(2)(a) of the Act, the Authority concluded that it was satisfied that the appellant faces a real chance of death or injury as a result of sectarian attacks against Hazaras and Shia Muslims in the province of Balochistan, the capital of which is Quetta, and was accordingly satisfied that there is a real chance of serious harm to the appellant as a Shia Hazara in Balochistan (at [22] of its reasons). Pursuant to s 5J(1)(c), however, in order for the appellant to be found to have a well-founded fear of persecution, the real chance of harm must relate to all areas of Pakistan. The Authority reached the conclusion that it was not satisfied that there is a real chance of harm to the appellant on the basis of his Hazara ethnicity and Shia faith in Lahore, or as a result of the security situation in Lahore (at [35] of its reasons). The Authority concluded that the appellant did not meet the requirements of the definition of refugee in s 5H(1) and therefore did not satisfy the criterion in s 36(2)(a) for a protection visa. In its consideration of the refugee criteria, the Authority referred to the DFAT January 2016 Thematic Report (Shias in Pakistan) and noted that DFAT had reported that there is a Hazara community in Lahore, and also referred to the DFAT March 2014 Thematic Report (Hazaras in Afghanistan and Pakistan) and noted that DFAT had reported that there was a "small" Hazara community in Lahore. The Authority observed that the size of the Hazara community in Lahore is unclear, but the Authority accepted it may be relatively small (at [32] of its reasons).
18 In relation to the complementary protection assessment and s 36(2)(aa) of the Act, the Authority similarly concluded that it was satisfied that there is a real risk that the appellant would suffer serious harm in Balochistan, including possible loss of life, on the basis of his Hazara ethnicity and Shia faith. However, s 36(2B)(a) of the Act provides that there is taken not to be a real risk that a person will suffer significant harm in a country if it would be reasonable for the person to relocate to an area of the country where there would not be a real risk that the person will suffer significant harm. The Authority concluded that it was satisfied that the appellant would not face a real risk of significant harm in Lahore (at [46] of its reasons). The Authority also concluded that it was satisfied that it would be reasonable for the appellant to relocate to Lahore (at [53] of its reasons). The reasons that the Authority reached that latter conclusion are multifaceted and were set out in paragraphs 46-52 which are reproduced below:
46. I have concluded that there would not be a real chance of harm to applicant [sic] as a Hazara Shia who will be returning to Lahore having sought asylum and live in Australian [sic] for approximately four and a half years, as a result of discriminatory treatment, as a result of the security situation in Lahore, or any combination of these matters. As 'real risk' and 'real chance' involve the application of the same standard, I am also satisfied that the applicant would not face a real risk of significant harm in Lahore for these reasons.
47. The applicant has approximately 11 years of education. He claims, and I accept, that he speaks, reads and writes Hazaragi, Urdu, Dari, Pashto and English. He has worked as a clothing salesman, a labourer on construction, and possibly mining, sites, and as a tiler. He has demonstrated a degree of resourcefulness and adaptability by travelling to, and living and securing employment in, Iran and Australia.
48. According to DFAT, large urban centres such as Lahore are reported to be home to mixed ethnic and religious communities and to offer a greater degree of anonymity and better opportunities for employment, access to services and state protection than rural or smaller urban areas [a footnote referenced the DFAT Thematic Report - Shias in Pakistan - January 2016]. DFAT reports that transportation costs and the higher costs of living in larger cities can operate as a barrier to internal relocation in Pakistan, but these costs can be offset by higher wages typically received in these locations. DFAT reports that there are a range of accommodation options in cities like Karachi, Lahore and Islamabad and no evidence to indicate any accommodation shortages [a footnote again referenced the DFAT Thematic Report - Shias in Pakistan - January 2016]. Having regard to the applicant's skills and experience, and his evident resourcefulness, I am satisfied that he will be able to find employment and accommodation in Lahore.
49. I accept that that [sic] the applicant does not have any family members in Lahore. He is a relatively young man who is currently employed as a tiler. He has not claimed that he has any health problems or other characteristics that might render him vulnerable and in particular need of familial or other support in a new city. I am satisfied that the existence of a small community of other Hazaras in the city, the potential for interaction with other Shias, and the relative integration of the Sunni and Shia communities in the city mitigate the risk that the applicant will be socially isolated in Lahore.
50. The applicant has demonstrated an ability to live independently from his family for an extended period of time and a willingness to continue to live apart from his family in Australia if he was successful in obtaining a Temporary Protection Visa. I note that in the past, he travelled to Iran for employment for periods of up to six months at a time, while his family remained in Quetta.
51. With regard to the applicant's claims regarding his heightened visibility and vulnerability as a Hazara in Lahore, I have previously found that there is no real chance of harm to the applicant on the basis of his Hazara ethnicity and Shia faith in Lahore, including as the member of a possibly small Hazara community.
52. I have accepted that violent incidents occur in Lahore from time to time. Nevertheless, DFAT has identified Lahore as a potentially viable relocation option for members of most ethnic and religious minorities, referring to opportunities for employment, access to services and state protection, and to the security situation in Lahore, which DFAT reports remains better than many other places in Pakistan, with lower levels of generalised and sectarian violence than many other major population centres [a footnote again referenced the DFAT Thematic Report - Shias in Pakistan - January 2016].
19 On the basis of the foregoing, the Authority concluded that there were not substantial grounds for believing that the appellant satisfied the complementary protection criterion in s 36(2)(aa) of the Act (at [54] of its reasons).
20 The Authority affirmed the decision of the delegate not to grant the appellant a protection visa.