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[2025] NSWCATAP 150
General information, not legal advice.
NCAT Appeal Panel
2025-06-25
Seiden SC DCJ, Deputy PresidentH J Dixon SC, Senior Member
Original judgment source is linked above.
Absolute Analogue Inc v Sundance Resources Ltd [2008] WASC 259
Air Pacific Ltd v Transport Workers Union (1993) 40 FCR 1
Batagol & McGill v Monk [2000] VSC 48
Bova v Avati [2009] NSWSC 921
Commissioner for Railways v Small [1938] NSWStRp 29; (1938) 38 SR (NSW) 564
Expo Aluminium (NSW) Pty Ltd v Pateman Pty Ltd (No 2) [1991] NSWCA 92
Haritos v Commissioner of Taxation (2015) 233 FCR 315; [2015] FCAFC 92
Hatton v Harris [1892] UKLawRpAC 30; [1892] AC 547
Holland-Stolte Ltd v Princess Theatre Holdings Pty Ltd (unreported, VSC (Byrne J), 17 March 1993)
Kudrynski v Orange City Council [2024] NSWCA 33
Lawrence v Ciantar (No 2) [2020] NSWCA 186
Lonrho Ltd v Shell Petroleum Co Ltd [1980] 1 WLR 627
NSW Land and Housing Corporation v Pinchin [2025] NSWCATAP 128
Pegasus Gold Australia Pty Ltd v Kilborn Engineering Pacific Pty Ltd [2000] NSWSC 183
Place v Department of Finance, Services and Innovation (No. 2) [2017] NSWCATAD 21
Psalidis v Norwich Union Life Australia Ltd [2009] VSC 417; (2009) 29 VR 123
Rochfort v Trade Practices Commission (1982) 153 CLR 134; [1982] HCA 66;
Storey & Keers Pty Ltd v Johnstone (1987) 9 NSWLR 446
Trade Practices Commission v Arnotts Ltd (No 2) (1989) 21 FCR 306
Unique Commercial Group Pty Ltd v Cusumano [2024] NSWCATAP 204
YKW v Public Guardian [2025] NSWCATAP 112
Young v Di Cesare T/As CPC Quality Smash Repairs [2025] NSWCATAP 124
Secretary, Department of Communities and Justice (Respondent)
Department of Communities and Justice, Legal (Respondent)
Pursuant to an order made on 25 September 2024 under s 64(1)(a) of the Civil and Administrative Tribunal Act 2013 (NSW), the disclosure of the name of the Appellant is prohibited. The Appellant is to continue to be known as the pseudonym FZK.
(1) that the Decision is an interlocutory decision;
(2) leave to appeal is required;
(3) leave to appeal is refused; and
(4) the appeal is otherwise dismissed.
"[1] 2017 version of SAP User/Operational Manual/Handbook/Guideline of FACS, or LAHC if it is different from FACS, and current version of DCJ (the Respondent) [the 2017 SAP Manual]
[2] The document should contain the information of list of personnel actions, action types for each of them, reasons for each type
[3] Other HR and Payroll documents, e.g. checklists/procedures about how, when and what's required to apply these terms in SAP."
(1) SAP Final Clearance Procedure; and
(2) SAP Intention to Cease Duty Procedure.
"I consent for the summons to be referred to a tribunal member per clause 34 of the NCAT Procedural Direction 2 for Summons.
Because the respondent clearly does not understand what does compliance mean and when it is required to raise objection.
Any discussion of 'final settlement' is pointless if the respondent considers 'it doesn't hold' is in compliance."
"The Respondent failed to produce the requested documents, SAP Manual, per Summons, but disagrees it is non-compliance (see attached), therefore, I apply for the Summons be referred to a tribunal member per clause 34 of NCAT Procedural Directions 2 for Summons.
Please extend the time in order 2 of 30/10/2024 to 20/11/2024 per Table of Registrar's Power Directions."
"The matter is listed for directions and compliance with the summons to produce at 2:00pm on 17 December 2024 for 1 hour."
(1) On 8 October 2024 an order was made, Order 3, requiring FZK to file evidence and a summary of legal argument by 7 November 2024.
(2) On 30 October 2024 an order was made amending the timetable such that compliance with Order 3 was extended to 13 November 2024.
(1) Time for compliance with direction 3 extended to 31 January 2025.
(2) Time for compliance with direction 4 is extended to 28 February 2025.
(3) Time for compliance with directions 5, 6 and 7 is extended to 14 March 2025 respectively.
(4) The proceeding is listed for hearing on 22 May 2025 at 10:00AM at John Maddison Tower, Level 10, 86-90 Goulburn Street, Sydney for 1 day.
"(1) Noting that a new evidentiary timetable was set on 17 December 2024;
(2) The application is otherwise dismissed."
"Objections that cannot be resolved by discussion and agreement will be referred to a Member for decision."
"With respect to these allegations and contentions, for the reasons above, the reference to Clause 34 of the NCAT Procedural Direction 2 is in error."
"(a) If the Respondent is not in possession of the summoned documents, it is required to identify the person who has the document. The source of this purported obligation was Clause 31 of Practice Directive 2.
(b) A document that is not in the possession of the party summoned is 'not a lawful reason for non-compliance'. A party is required to identify the person who has the document for them to produce.
(c) The Respondent knew that 'GovConnect NSW' which the Applicant described as a 'shared services provider' has the SAP Manual but deliberately left it out in their searches.
(d) Because 'GovConnect NSW' has possession of the SAP Manual, the SAP Manual is within the custody, control or power of the Respondent because of s 12(b) of Schedule 4 of the Government Information (Public Access) Act 2009 (NSW) which states:
A reference in this Act to government information held by an agency is a reference to information contained in a record held by a private sector entity to which the agency has an immediate right of access."
"With respect to the Applicant's contentions about the principles to be applied in the context of allegations of non-compliance with a summons, the following findings are made:
(a) I reject the submission that, where a document is not in a party's possession, custody or control that the failure to produce that document is non-compliance. A summons can only compel a person to produce documents that are in his or her 'possession, custody or control' and in such circumstances where documents are not in a party's possession, custody or control, there will be nothing to produce. This is uncontroversial.
(b) Additionally, I reject that there is an obligation on a person summoned, to identify the person who has the document where the document is not in their 'possession, custody or control'. I further reject that Clause 31 of Practice Directive 2 provides otherwise. Clause 31 states as follows and is a process to be adopted if the person named objects to production:
31. If the person named in the summons objects to complying with the summons or if another person affected by the summons objects to the summons being complied with, they should try to resolve the objection with the party who applied for the summons to be issued before the time for compliance."
"With respect to the Respondent's contentions that the Respondent knows that 'GovConnect NSW' which the Applicant described as a 'shared services provider' has the SAP Manual but deliberately left it out in their searches and because of the relationship between 'GovConnect NSW' and the Respondent, the SAP Manual is within the possession, custody or control of the Respondent - I find as follows:
(a) The evidence is insufficient to establish any of the factual integers necessary to make these propositions good. There is currently no evidence before the Tribunal that satisfies me as to what is or who is 'GovConnect NSW', what the relationship is between 'GovConnect NSW' and the Respondent, that because of that relationship the Respondent controls the SAP Manual, or that the Respondent 'knows' that GovConnect NSW holds the SAP Manual.
(b) In respect of these contentions, the Applicant attempted to provide the Tribunal with website addresses such that the Tribunal could make their [sic] own inquiries about the location of the SAP Manual. This was objected to by the Respondent on the basis that it would be unfair to allow evidence to be presented in this manner that had not been served on the Respondent. I accepted the Respondent's objection for the reason provided by the Respondent but also on the basis that it would be inappropriate for a Tribunal member to undertake their own investigations in the manner suggested by the Applicant.
(c) With respect to the Applicant's reliance on s 12(b) of Schedule 4 of the Government Information (Public Access) Act 2009 (NSW), that provision has no bearing on the law as it relates to disclosure obligations with the sections expressly limited to references to a document being held pursuant to that Act. However, even if that was incorrect, as stated in paragraph (a) above, there is no evidence to establish that the Respondent has an 'immediate right of access' to the SAP Manual even if held by 'GovConnect NSW' or that 'GovConnect NSW' is a 'private sector agency'."
"(4) With respect to the Applicant's application to 'amend' the Summons so that it is now to be served on 'Department of Customer Service, GovConnect NSW', the application is dismissed for the following reason. Even if there was power to amend a summons in the manner proposed by the Applicant (and it is unclear that there is), this is not an amendment - it is a new summons because it is proposed to be served on a different 'party'. Even if this was incorrect, I would not give leave because it is currently unclear whether 'GovConnect NSW' has a sufficient legal existence to be the subject of a Summons or whether it is a trademark of a suite of software or a trademark of an information technology application or something else.
(5) In any case, to the extent that the Applicant wishes to serve a new summons, that is a matter for [them] but the process to be adopted is as per the normal process and the Applicant will need to apply and seek leave from the Registrar."
"If there is a further default by the Applicant in filing and serving [their] evidence and submissions, it is open to the Tribunal to dismiss these proceedings for non-compliance. It should also be noted that while this jurisdiction is what is often referred to as a 'no costs jurisdiction', this Tribunal does have the power to award costs in appropriate circumstances: s 60(2) of the CAT Act. Such circumstances have included a party prolonging unreasonably the time taken to complete the proceedings: s 60(3)(b) of the CAT Act; Wolciechowska v Commissioner of Police, NSW Police Force (No 2) [2023] NSWCATAP 104."
Obligations to comply with a summons to produce documents
"A person who is properly served with a subpoena duces tecum in due form requiring him to produce specified documents must (subject to payment of any necessary conduct money) attend at the place directed by the subpoena and produce such of the specified documents as are in his possession. If the documents are not in his possession, however, he is not obliged to endeavour to acquire them from the person who has possession of them ..."
"A party to litigation can compel a stranger to produce documents by serving on him a subpoena duces tecum. Once served with the subpoena and provided with the proper conduct money, he must obey it and bring to court the documents described in the subpoena if he has them, unless the writ is set aside on the ground that it is oppressive, and produce them to the court, unless he can establish some good reason why they should not be produced. A person called on by a subpoena duces tecum may be asked, without being sworn, whether he has brought the documents, and if so, whether he produces them. If he objects to produce them, he should state the grounds of his objection on oath so that the court may determine their sufficiency. See generally Commissioner for Railways v. Small, per Jordan C.J.
... The subpoena, which has the effect of a court order, requires the person to whom it is addressed to produce the documents which it describes. It assumes that he has the ability or capacity to produce them. At times this idea has been expressed by saying that the person served is bound to produce any document which is in his possession, custody or control. But these statements should not be allowed to obscure the true effect of the subpoena - it binds a person who can produce the documents to do so."
"For the reasons already indicated Shell Mocambique's documents are not in my opinion within the 'power' of either Shell or BP within the meaning of RSC O 24. They could only be brought within their power either
(1) by their taking steps to alter the articles of association of Consolidated and procuring Consolidated through its own board of directors to take steps to alter the articles of association of Shell Mocambique, which O 24 does not require them to do; or
(2) by obtaining the voluntary consent of the board of Shell Mocambique to let them take copies of the documents. It may well be that such consent could be obtained; but Shell and BP are not required by O 24 to seek it, anymore than a natural person is obliged to ask a close relative or anyone else who is a stranger to the suit to provide him with copies of documents in the ownership and possession of that other person, however likely he might be to comply voluntarily with the request if it were made."
"The expression 'possession, custody or power' used in the Rules is of respectable antiquity. In the case such as the present I would, in the absence of evidence of some special agreement between consultant and client, draw a distinction between those documents in the hands of the consultant which the client may properly call for to inspect or, upon termination of the consultancy or otherwise, to retain, on the one hand; and those documents which it may not, on the other. Generally speaking, in the latter class will fall those private internal documents of the consultant, such as its own time-sheets, internal memoranda, calculations, internal drafts and other documents brought into existence for its assistance in the performance of its professional duties. In the former class would fall a consultant's copy of correspondence sent or correspondence received to or from the client or with other persons on behalf of the client."
Procedure to be followed when party wants to test compliance
"Whether the Respondent is in control of the documents when the documents are with another government agency."
"These statements are false on her own admission and the face of the record, in that:
(a) The Appellant provided evidence in amended Summons, and Member Little admitted she knew (just below her false statement at [54](4)), GovConnect is a business unit of Department of Customer Service (DCS).
(b) As a Tribunal Member, she is required to have the knowledge that both the Respondent and Department of Customer Service are government agencies (relationship).
(c) She is also required to have the knowledge that because of that relationship, the documents in both agencies are government records, therefore, the Respondent knows and has control of the documents.
Accordingly, the Respondent is in control of the documents."
"Alternatively, Appeal ground 2 - Whether Clause 31 is to be adopted if the person named objects to production."
"This statement is false on the face of the record, because only the 'owner' of the documents can raise an objection.
Therefore, the Respondent is required to identify the person who has the document and for them to produce or object.
Accordingly, the Appellant seeks an order for the Respondent to obtain required documents from DCS, GovConnect NSW.
Alternatively, the Appellant seeks leave to amend the Summons and order DCS, GovConnect NSW to produce the required documents."
"Whether the Respondent failed to comply with the Summons."
"As discussed above, the Respondent has control and the right to access government records in another agency, therefore, the statement is, again, false on the face of the record and on her own admission.
Accordingly, the Respondent failed to comply with the summons."
"Question 1 - Whether parties are allowed to communicate with tribunal members outside of a hearing
Question 2 - Whether Member Ransome is required to vacate previous directions when she relisted the matter for directions"
"Intimidation with false findings
Tampering with evidence: deletion, fabrication, omission and alteration
Breach of all natural justice rules"
"The decision is, ultimately, ultra vires on Member Little's admissions (at [38], [45] and [56]), involving tampering with evidence (at [3] - [10]; [12] - [13], [15] - [17], [19] - [37], and [39] - [44]), breach of rules of natural justice (at the hearing and at [49] - [52]), all findings are based on false statements (at [53] - [55]), with intimidations (at [57]), it would be gross miscarriage of justice to let the findings and decision stand."
"42. The principles governing an application for leave to appeal under the NCAT Act are well-established and are repeated in many decisions of the Appeal Panel, often quoting Collings v Urban [2014] NSWCATAP 17. They are the same principles applied by the courts. It is enough, as a summary, to refer to Secretary, Department of Family and Community Services v Smith (2017) 95 NSWLR 597; [2017] NSWCA 206 at [28], where Gleeson JA (on behalf of the bench) said:
'Only if the decision is attended with sufficient doubt to warrant its reconsideration on appeal will leave be granted. Ordinarily, it is only appropriate to grant leave where there is an issue of principle, a question of general public importance, or an injustice which is reasonably clear, in the sense of going beyond what is merely arguable. It is well established that it is not sufficient merely to show that the trial judge was arguably wrong.' (Citations omitted)
43. Further, as Basten JA said (White JA agreeing) in Hungry Jack's Pty Ltd v Fourtounas [202] NSWCA 325 (Hungry Jack's) at [9]:
'... more is required than identification of error on the part of the trial judge, even if it can be said that the error is reasonably clear. Generally, the court will also need to be satisfied that there is a matter of some public importance engaged and that the costs of further litigation are not disproportionate to the amount in issue. Further, it should be established that, to leave any putative error uncorrected, would give rise to a substantial miscarriage of justice'." (Citations omitted)
12 Government information held by agency
(1) A reference in this Act to government information held by an agency is a reference to -
...
(b) information contained in a record held by a private sector entity to which the agency has an immediate right of access ...
(1) The Appellant was not able to cross examine the witness who gave evidence in support of the Respondent's contention that the Summons had been fully complied with. To this end, the Appellant highlighted that the audio file of the hearing and the Transcript of the hearing as supplied by the Appellant, showed that the Appellant had been cut off by the Tribunal at the end of the hearing: the Tribunal had closed the link as the Appellant was in the midst of saying that there was a "second" matter.
(2) The hearing was not scheduled to be a hearing in relation to whether or not there had been compliance with the Summons, as opposed to being listed merely for compliance with the Summons (i.e., to allow the Respondent to produce the missing document).
(1) turned the directions listing into a hearing;
(2) refused the Appellant's request to file further submissions;
(3) demanded evidence on the spot;
(4) when the Appellant found evidence, it was not accepted as it had not been filed;
(5) accepted the Respondent's objection that it would be disadvantaged (as it had no prior notice of what the Appellant proposed).
"2. The appellant is to lodge with the Appeal Panel and give to the Respondent by 14 March 2025:
(a) All the evidence given to the Tribunal below on which it is intended to rely;
(b) Any evidence not provided to the Tribunal in making the decision under appeal, on which it is intended to seek leave to rely;
(c) The Appellant's written submission in support of the appeal; and
(d) The sound recording or transcript of the hearing at first instance, if oral reasons were given and/or what happened at the hearing is being relied on and a typed copy of the relevant parts."
(1) The transcript demonstrates the following:
(a) The request by the Appellant that she could "put submissions", meaning further submissions, occurred in the context of exchanges between the Senior Member, the representative for the Respondent and the Appellant who asserted that the Respondent had not "contacted GovConnect", a business unit.
(b) In answer to the statement that the Appellant could put a submission about that assertion, the Senior Member indicated that evidence was required to make good the point and that the Appellant had asked for the matter to be set down, inferring that the opportunity to provide evidence had been given to the Appellant.
(c) The Appellant then sought to read out something from the Audit Office's recent audit which, it was said, is in progress and not yet finished, drawn from the Audit Office's website in 2020 - 2021 Infosys.
(d) The Respondent objected to the Appellant providing this as evidence as it had not had an opportunity to consider or test the material.
(e) Following an attempt by the Appellant to then provide "evidence" based on the Appellant having previously been a public servant who could "lodge tickets with GovConnect", the Senior Member pointed out that the issue was whether a person served with a summons is obligated to do what the Appellant was arguing for, by reason of the GIPA, and that there was no evidence that the Respondent had immediate access to the materials.
(2) These exchanges make clear that the further "submission" was directed at the absence of evidence before the Tribunal. It is further clear that the Tribunal did not demand evidence on the spot as claimed. It was made clear that the Appellant could have, but did not, provide evidence at the hearing in support of her complaint of non-compliance with the Summons, brought on before the Tribunal at her specific request.
(3) It is also not correct to say that the Appellant "found evidence". The Appellant's reference to the online Audit Office report was not relevantly probative evidence. In any event it did not establish the Appellant's contentions that the Respondent had the obligation to seek to obtain documents not in its possession nor that the Respondent had a legal entitlement to compel access to the document.
"2017 version of SAP User/Operational Manual/Handbook/Guideline of FACS, or ..."
"The request under [34] of Procedural Direction 2 in respect of an objection to the summons issued 4 February 2025 by the Applicant to the Department of Customer Service GovConnect NSW is refused after hearing."
"The Tribunal notes and the parties agree that during the hearing of the summons Objection, the third party Department of Customer Service confirmed that they are considering the alternative request by the Applicant for information to be provided on an informal basis to the Applicant, and should be in a position to provide a response to the Applicant on or before 28 March 2025."
(1) The Note records an admission that DCS has access to the 2017 SAP Manual.
(2) If the Respondent had asked DCS for the 2017 SAP Manual, either by way of an application under the GIPA Act or informally, DCS would provide it to the Respondent, so it could produce the document in answer to its Summons.
(3) The Respondent has an obligation to make that request.
(1) The fact that DCS offered to assist informally does not constitute an admission that they had possession, custody or control of the SAP Manual.
(2) The "assistance" offered may, self-evidently, involve pulling together information from other documents or sources of information, to provide to the Appellant.
(3) It does not follow, as a matter of course, that because DCS was prepared to assist the Appellant informally, that it could indeed procure the SAP Manual to give to the Respondent, if requested.
(4) Ultimately, Senior Member McAteer held that DCS had complied with its summons. It should therefore be accepted that DCS does not, in fact, have possession, custody or control over the 2017 SAP Manual. DCS would therefore have been unable to provide the document to the Respondent, if requested.
"2. In light of the Appeal Panel's decision to reserve the appeal and on the basis that documents the subject of the summons the subject of the appeal are relevant to the substantive hearing, the Appeal Panel vacates the hearing on 22 May 2025 and proposes to relist the matter one month later."
"Although the Respondent is ready to proceed with its bundle filed on 5/12/2024, I request 4 weeks to file my bundle/reply, and subject to AP's decision, such time for the Respondent to produce summonsed documents prior to those 4 weeks.
Therefore, I seek an amendment to order 2 to relist the matter at least two months later."
"if the matter had been drawn to the court's attention would the correction at once have been made?"
(1) In accordance with s 50(2) of the New South Wales Civil and Administrative Tribunal Act 2013 (NSW) a hearing in relation to the application under s 63 of that Act is dispensed with.
(4) Proceedings number 2024/00314723 is listed for 5 August 2025 at 9.30am.
(5) If a party to the appeal wishes to make an application for costs, the following directions apply:
(a) the party applying for costs (the costs applicant) must, within 14 days after the publication of this decision, give the other party (the costs respondent) and the Registry any submissions and documents the costs applicant intends to rely on in relation to the application, including on the question as to whether costs should be fixed or assessed;
(b) the costs respondent must, within 14 days after receiving the submissions and documents of the costs applicant, give the costs applicant and the Registry any submissions and documents the costs respondent intends to rely on in response to the application for costs;
(c) the costs applicant must, within 7 days after receiving the submissions and documents of the costs respondent, give the costs respondent and the Registry any additional submissions and documents the costs applicant intends to rely on in response to the costs respondent's submissions and documents;
(d) the parties are to include, in their written submissions concerning the application for costs, their submissions about whether they consider that a hearing in relation to the application can be dispensed with pursuant to s 50 of the Civil and Administrative Tribunal Act 2013 (NSW).
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
FZK
Secretary, Department of Communities and Justice
(1993) 40 FCR 1
(2015) 233 FCR 315
(2009) 29 VR 123
(1982) 153 CLR 134
(1987) 9 NSWLR 446
(1989) 21 FCR 306
(2017) 95 NSWLR 597