This law overhauls residential tenancy rules in NSW: it standardises written agreements and disclosures, limits upfront fees and certain onerous clauses, prescribes low‑cost payment options, and tightens advertising and record‑keeping. It also gives the Tribunal powers to enforce, correct agreements and resolve disputes.
It mainly shifts administrative and compliance burdens onto landlords and agents while strengthening tenant protections on costs, transparency and remedies — changing incentives around screening, pricing and contract drafting.
The Residential Tenancies Act 2010 (the Act) establishes a comprehensive statutory framework for the creation, operation, and termination of residential tenancy agreements in New South Wales. At its core, s 13 defines a residential tenancy agreement as any agreement (express, implied, oral, written or partly so) under which a person grants another the right to occupy residential premises for value, for use as a residence. This broad definition captures the vast majority of rental arrangements, including those that do not confer exclusive occupation or that bundle goods or services with the premises (s 13(3)).
The Act imposes mandatory obligations on both landlords and tenants. Landlords must ensure agreements are in writing at commencement (s 14), provide premises in a reasonable state of cleanliness and fit for habitation (s 52(1)), and maintain them in a reasonable state of repair having regard to age, rent and prospective life (s 63(1)). Fitness for habitation is now defined with objective criteria in s 52(1A)–(1B), including structural soundness, adequate lighting, ventilation, electricity and gas outlets, plumbing, water supply and bathroom facilities affording privacy. Tenants must pay rent on time (s 33(1)), keep premises reasonably clean (s 51(2)(a)), notify damage promptly (s 51(2)(b)) and, at termination, remove goods, leave the premises in the condition set out in the condition report (fair wear and tear excepted), and remove rubbish (s 51(3)).
Rent regulation is detailed. A landlord may only increase rent by written notice given at least 60 days in advance (s 41(1)), and no more than once in any 12-month period (s 41(1A)). The Act prohibits certain terms in agreements, including requirements for professional carpet cleaning or fumigation at tenancy end (s 19(2)(a)), compulsory insurance (s 19(2)(b)), and clauses that purport to exempt the landlord from liability (s 19(2)(c)). Standard forms may be prescribed by regulation (s 15), and any additional terms must not be inconsistent with the Act or the standard form (s 15(4)).
Current sections
Direct links to the current provisions in Residential Tenancies Act 2010.
fixed term agreement means a residential tenancy agreement for a tenancy for a fixed term.
function includes a power, authority or duty.
give includes cause to give.
holding fee means an amount paid or required to be paid to a person for not letting premises pending the making of a residential tenancy agreement.
investigator means an investigator appointed under section 18 of the Fair Trading Act 1987.
landlord means—
(a) the person who grants the right to occupy residential premises under a residential tenancy agreement, or
(b) a successor in title to the residential premises whose interest is subject to the interest of the tenant, or
(c) a tenant who has granted the right to occupy residential premises to a sub-tenant,
and includes a prospective landlord.
landlord’s agent means a person who acts as the agent of a landlord and who (whether or not the person carries on any other business) carries on business as an agent for—
(a) the letting of residential premises, or
(b) the collection of rents payable for any tenancy of residential premises.
public holiday means a day appointed under the Public Holidays Act 2010 or another Act as a public holiday.
rent means an amount payable by a tenant under a residential tenancy agreement for the right to occupy premises for a period of the agreement.
rental bond—see section 157.
residential premises means any premises or part of premises (including any land occupied with the premises) used or intended to be used as a residence.
Note.
Land on which there is no residence cannot be subject to a tenancy or other provisions under this Act.
residential tenancy agreement—see section 13.
residential tenancy database—see section 209.
Secretary means—
(a) the Commissioner for Fair Trading, Department of Customer Service, or
(b) if there is no person employed as Commissioner for Fair Trading—the Secretary of the Department.
separately metered means that there is, in respect of residential premises, a meter—
(a) that satisfies an Australian Standard prescribed by the regulations (if any) dealing with electrical, gas, oil or water metering equipment, and
(b) that has been installed in accordance with the manufacturer’s instructions for installation or industry practice, and
(c) that measures the quantity of electricity, gas, oil or water that is supplied to, or used at, only those residential premises, and
(d) that enables a separate bill to be issued by the supplier for all charges for the supply and use of the electricity, gas, oil or water at those residential premises, and
(e) if the meter is to measure the supply of electricity—in respect of which an NMI, within the meaning of the National Energy Retail Law (NSW), has been assigned, and
(f) if the meter is to measure the supply of gas—in respect of which an MIRN or a delivery point identifier, within the meaning of the National Energy Retail Law (NSW), has been assigned.
sign includes execution by a corporation in any manner permitted by law.
social housing premises—see section 136.
social housing provider—see section 136.
social housing tenancy agreement—see section 136.
tenancy means the right to occupy residential premises under a residential tenancy agreement.
tenant means—
(a) the person who has the right to occupy residential premises under a residential tenancy agreement, or
(b) the person to whom such a right passes by transfer or operation of the law, or
(c) a sub-tenant of a tenant,
and includes a prospective tenant.
termination notice—see section 80.
termination order—see section 80.
Tribunal means the Civil and Administrative Tribunal.
water usage charge for residential premises means that part of a water charge that is based on the volume of water supplied to the premises.
Note.
The Interpretation Act 1987 contains definitions and other provisions that affect the interpretation and application of this Act.
(2) Notes included in this Act do not form part of this Act.
s 3: Am 2013 No 95, Sch 4.34 [1] [2]; 2013 No 97, Sch 3.12 [1]; 2013 No 111, Sch 3.24 [1]; 2016 No 27, Sch 2.40 [2]; 2018 No 5, Sch 2.13; 2018 No 58, Sch 1 [1]; 2022 No 59, Sch 3.60[1] [2]; 2024 No 25, Sch 2.7[1], Sch 3.5[1]; 2025 No 48, Sch 3.9.
4
Act to bind Crown
4 Act to bind Crown
4 Act to bind Crown
This Act binds the Crown in right of New South Wales and, in so far as the legislative power of the Parliament of New South Wales permits, the Crown in all its other capacities.
5
5
5 (Repealed)
Division 2
Application of Act
Division 2 Application of Act
Division 2 Application of Act
6
Act applies to existing and future residential tenancy agreements
6 Act applies to existing and future residential tenancy agreements
6 Act applies to existing and future residential tenancy agreements
This Act applies to residential tenancy agreements in respect of residential premises whether made before or after the commencement of this section.
7
Premises to which Act does not apply
7 Premises to which Act does not apply
7 Premises to which Act does not apply
This Act does not apply in respect of the following premises—
(b) premises used to provide residential care or respite care within the meaning of the Aged Care Act 1997 of the Commonwealth,
(c) serviced apartments, that is, buildings or parts of buildings used to provide self-contained tourist and visitor accommodation that are regularly cleaned by or on behalf of the owner or manager,
(d) premises used as a hotel or motel,
(e) premises used as a backpackers’ hostel,
(f) a hospital or nursing home,
(g) any part of a club used for the provision of temporary accommodation,
(h) premises used for residential purposes, if the predominant use of the premises is for the purposes of a trade, profession, business or agriculture.
8
Agreements to which Act does not apply
8 Agreements to which Act does not apply
8 Agreements to which Act does not apply
(1) This Act does not apply to the following agreements—
(bb) short-term rental accommodation arrangements, within the meaning of section 54A of the Fair Trading Act 1987, under which the person given the right to occupy the residential premises to which the arrangement relates does not occupy the premises as the person’s principal place of residence,
(c) an agreement under which a person boards or lodges with another person,
(d) an agreement under which a person resides in refuge or crisis accommodation of a kind prescribed by the regulations,
(f) an agreement for the sale of land that confers a right to occupy residential premises on a party to the agreement,
(g) an agreement that arises under a term of a mortgage and confers a right to occupy residential premises on a party to the mortgage,
(h) (Repealed)
(i) an agreement that arises under a company title scheme under which a group of adjoining or adjacent premises is owned or leased by a corporation each of whose shareholders has, by virtue of his or her shares, an exclusive right to occupy one or more of the residential premises,
(j) an agreement having a term, together with the term of any further agreement that may be granted under an option in respect of it, that is equal to or exceeds 99 years.
(2) (Repealed)
s 8: Am 2010 No 119, Sch 1.28 [1]; 2013 No 97, Sch 3.12 [2] [3]; 2017 No 17, Sch 4.83; 2019 No 23, Sch 1.10[1]; 2020 No 30, Sch 1.40[1].
(1) An agreement or arrangement under which a person is given the right to occupy premises for the purpose of a residence in return for, or as part of remuneration for, carrying out work in connection with the premises or the person’s employment is taken to be a residential tenancy agreement.
(2) This section applies even if the premises are part of premises referred to in section 7 or other premises exempted from this Act by the regulations,
(3) However, this section does not apply to a person employed as a manager or another full-time employee in a community within the meaning of the Residential (Land Lease) Communities Act 2013.
s 9: Am 2013 No 97, Sch 3.12 [5].
10
Application of Act to occupants in shared households
10 Application of Act to occupants in shared households
10 Application of Act to occupants in shared households
A person who occupies residential premises that are subject to a written residential tenancy agreement, is not named as a tenant in the agreement and who occupies the premises together with a named tenant is a tenant for the purposes of this Act only if—
(a) a tenant under that agreement transfers the tenancy to the person or the person is recognised as a tenant (see Part 4), or
(b) the person is a sub-tenant of a tenant under a written residential tenancy agreement with that tenant.
Note.
Boarders and lodgers are not covered by this Act (see section 8(1)(c)).
An occupier may be recognised as a tenant (see sections 77 and 79).
11
Declaration by Tribunal
11 Declaration by Tribunal
11 Declaration by Tribunal
The Tribunal may, on application by the Secretary or another person, make an order declaring that a specified agreement is, or is not, a residential tenancy agreement to which this Act applies or that specified premises are, or are not, premises to which this Act applies.
Note.
Under section 195, the Secretary may intervene in proceedings before the Tribunal that are brought by another person.
12
Exemptions from operation of Act
12 Exemptions from operation of Act
12 Exemptions from operation of Act
(1) The regulations may exempt from the operation of this Act or the regulations or any specified provision of this Act or the regulations any specified person, agreement or premises or any specified class of persons, agreements or premises.
(2) An exemption may be unconditional or subject to conditions.
Part 2
Residential tenancy agreements
Part 2 Residential tenancy agreements
Part 2 Residential tenancy agreements
13
Agreements that are residential tenancy agreements
13 Agreements that are residential tenancy agreements
13 Agreements that are residential tenancy agreements
(1) A residential tenancy agreement is an agreement under which a person grants to another person for value a right of occupation of residential premises for the purpose of use as a residence.
(2) A residential tenancy agreement may be express or implied and may be oral or in writing, or partly oral and partly in writing.
(3) An agreement may be a residential tenancy agreement for the purposes of this Act even though—
(a) it does not grant a right of exclusive occupation, or
(b) it grants the right to occupy residential premises together with the letting of goods or the provision of services or facilities.
Note.
See section 8 for agreements that are not covered by this Act. Section 7 sets out premises not covered by this Act.
(4) For the purpose of determining whether an agreement is a residential tenancy agreement, it does not matter that the person granted the right of occupation is a corporation if the premises are used (or intended for use) as a residence by a natural person.
14
Landlord’s obligation to ensure written residential tenancy agreement
14 Landlord’s obligation to ensure written residential tenancy agreement
14 Landlord’s obligation to ensure written residential tenancy agreement
(1) The landlord under a residential tenancy agreement must ensure that the agreement is in writing at the commencement of the agreement.
(2) This section does not—
(a) impose any obligation on a tenant to prepare a written residential tenancy agreement, or
(b) affect the enforceability of a residential tenancy agreement that is not in writing or is only partly in writing.
(3) If a landlord fails to comply with this section, the landlord is not entitled to terminate the residential tenancy agreement on a ground set out in sections 87E–87M during the first 6 months of the tenancy.
Note.
The Tribunal may order a landlord to enter into a written residential tenancy agreement (see section 16).
s 14: Am 2024 No 75, Sch 1[1]; 2025 No 48, Sch 1.9[1].
15
Standard residential tenancy agreements
15 Standard residential tenancy agreements
15 Standard residential tenancy agreements
(1) Standard form may be prescribed The regulations may prescribe a standard form of residential tenancy agreement.
(2) The regulations may provide for the following—
(a) the terms of the agreement,
(b) more than one standard form of residential tenancy agreement for use for different classes of residential premises, agreements or parties,
(c) the addition of clauses to, or the omission or variation of terms contained in, a standard form of residential tenancy agreement in specified circumstances,
(d) the application of terms of standard forms of residential tenancy agreement to agreements entered into before the regulations prescribing those standard forms took effect.
(3) Terms to be consistent with Act A standard form of residential tenancy agreement must be consistent with this Act and the regulations.
(4) Variation of standard form A residential tenancy agreement for which a standard form is prescribed may include additional terms, but only if—
(a) the terms do not contravene this Act or the regulations or any other Act, and
(b) the terms are not inconsistent with the terms set out in the standard form.
(5) Residential tenancy agreement taken to include standard terms A residential tenancy agreement of a kind for which a standard form is prescribed is taken to include the terms of the standard form.
(6) This section is subject to this Act.
Note.
Section 20 allows terms otherwise included by this Act to be excluded or modified in residential tenancy agreements having a fixed term of 20 years or more.
16
Written residential tenancy agreements—Tribunal orders
16 Written residential tenancy agreements—Tribunal orders
16 Written residential tenancy agreements—Tribunal orders
(1) The Tribunal may, on application by a tenant, order the landlord to prepare and enter into a written residential tenancy agreement.
(2) The order may—
(a) specify the terms of the agreement, and
(b) specify a commencement date for the agreement that occurred before the order was made.
(3) The Tribunal may make an order under this section only if it is satisfied that the landlord and tenant are subject to an existing residential tenancy agreement that is not in writing or is only partly in writing and that the tenant is not holding over under a previous written fixed term agreement.
17
Certain unexecuted residential tenancy agreements enforceable
17 Certain unexecuted residential tenancy agreements enforceable
17 Certain unexecuted residential tenancy agreements enforceable
(1) If a residential tenancy agreement has been signed by a tenant and given to the landlord or a person on the landlord’s behalf and has not been signed by the landlord—
(a) acceptance of rent by or on behalf of the landlord without reservation, or
(b) any other act of part performance of the agreement by or on behalf of the landlord,
gives to the document the same effect it would have if it had been signed by the landlord on the first day in respect of which rent was accepted or on the day on which such an act was first performed.
Fixed term agreements to continue as periodic agreements after end of fixed term
18 Fixed term agreements to continue as periodic agreements after end of fixed term
18 Fixed term agreements to continue as periodic agreements after end of fixed term
A fixed term agreement that continues after the day on which the fixed term ends continues to apply—
(a) as if the term of the agreement were replaced by a periodic agreement, and
(b) on the same terms as immediately before the end of the fixed term.
Note.
A landlord and tenant may also enter a further agreement for a further fixed term tenancy.
19
Prohibited terms
19 Prohibited terms
19 Prohibited terms
(1) A residential tenancy agreement must not contain a term of a kind set out in this section or prescribed by the regulations for the purposes of this section.
(2) Terms having the following effects must not be included in a residential tenancy agreement—
(a) that the tenant must, at the end of the tenancy—
(i) have the carpet professionally cleaned or pay for the carpet to be professionally cleaned, or
(ii) have the premises, or part of the premises, professionally fumigated or pay for the premises, or part of the premises, to be professionally fumigated,
(b) that the tenant must take out a specified, or any, form of insurance,
(c) exempting the landlord from liability for any act or omission by the landlord, the landlord’s agent or any person acting on behalf of the landlord or landlord’s agent,
(d) that, if the tenant breaches the agreement, the tenant is liable to pay all or any part of the remaining rent under the agreement, increased rent, a penalty or liquidated damages,
(e) that, if the tenant does not breach the agreement, the rent is or may be reduced or the tenant is to be or may be paid a rebate of rent or other benefit,
(f) that the tenant must use the services of a specified person or business to carry out any of the tenant’s obligations under the agreement.
Note.
Section 15 also prohibits certain additional terms from being included in a residential tenancy agreement for which a standard form is prescribed.
(3) Subsection (2)(a) does not prevent a reasonable condition being imposed by a landlord in a consent granted under Part 3, Division 8.
s 19: Am 2024 No 75, Sch 1[2]–[4]; 2025 No 48, Sch 1.9[2] [3].
20
Mandatory terms may be varied for long term leases
20 Mandatory terms may be varied for long term leases
20 Mandatory terms may be varied for long term leases
(1) A fixed term agreement for a fixed term of 20 years or more may—
(a) provide that terms that would otherwise be included in the agreement by this Act or the regulations (mandatory terms) do not apply, or are varied as provided by the agreement, and
(b) include terms that would otherwise be prohibited by this Act or the regulations.
(2) However, any such agreement must not exclude or modify any of the following—
(a) any term included by this Act relating to the payment of rates, taxes and charges by the landlord,
(b) the prohibition against more than one rent increase a year,
(c) any right under this Act to make an application to the Tribunal,
(d) the grounds on which a residential tenancy agreement may be terminated under this Act,
(e) any other term prescribed by the regulations for the purposes of this section.
(3) The Tribunal may, on application by a tenant under a fixed term agreement for a fixed term of 20 years or more, make an order declaring that—
(a) a mandatory term does form part of the agreement, or
(b) a prohibited term is not included in an agreement, or
(c) a mandatory or prohibited term included in the agreement is varied as specified by the declaration.
(4) The Tribunal may make an order if it is of the opinion that the inclusion or variation of a term, or failure to include a term, is unconscionable, unjust, harsh or oppressive.
(5) This section has effect despite any other provision of this Act.
s 20: Am 2025 No 48, Sch 1.9[4].
21
Inconsistent and prohibited terms void
21 Inconsistent and prohibited terms void
21 Inconsistent and prohibited terms void
(1) A term of a residential tenancy agreement is void to the extent to which it—
(a) is inconsistent with any term included in the agreement by this Act or the regulations, or
(b) is prohibited by this Act or the regulations.
(2) The Tribunal may, on application by a landlord or a tenant, make an order declaring that a term of a residential tenancy agreement is void or partly void if satisfied that the term is inconsistent with any term included in the agreement by this Act or the regulations or is prohibited by this Act or the regulations.
22
Offence relating to terms of residential tenancy agreements
22 Offence relating to terms of residential tenancy agreements
22 Offence relating to terms of residential tenancy agreements
A landlord, or landlord’s agent, must ensure that a written residential tenancy agreement—
(a) is in the standard form (if any) prescribed by the regulations for the agreement and contains any other terms required to be included by this Act or the regulations, and
(b) does not contain any terms prohibited by this Act or the regulations.
Maximum penalty—20 penalty units.
s 22: Am 2011 No 27, Sch 1.8 [1].
Part 3
Rights and obligations of landlords and tenants
Part 3 Rights and obligations of landlords and tenants
Part 3 Rights and obligations of landlords and tenants
22A
Prohibition on certain matters relating to advertising or soliciting amounts of rent
22A Prohibition on certain matters relating to advertising or soliciting amounts of rent
22A Prohibition on certain matters relating to advertising or soliciting amounts of rent
(1) A landlord or landlord’s agent must not advertise or otherwise offer residential premises for rent unless a fixed amount of rent for the premises is stated in the advertisement or offer.
Maximum penalty—
(a) for an individual—50 penalty units, or
(b) otherwise—100 penalty units.
(2) A person does not contravene subsection (1) merely by placing a sign on or near the residential premises for rent without stating the amount of rent for the premises on the sign.
(3) A person must not solicit or otherwise invite an offer of an amount of rent for residential premises, whether directly or indirectly, that is higher than the advertised amount of rent for the premises.
Maximum penalty—
(a) for an individual—50 penalty units, or
(b) otherwise—100 penalty units.
(4) The regulations may provide for matters relating to the provision of information by a person, at the times and in the way and form approved by the Secretary, for the purposes of monitoring the operation of this section.
s 22A: Ins 2023 No 9, Sch 1[1].
23
Limit on amounts payable by tenant before agreement
23 Limit on amounts payable by tenant before agreement
23 Limit on amounts payable by tenant before agreement
(1) A person must not require or receive from a tenant, before or when the tenant enters into the residential tenancy agreement, a payment other than the following—
(a) a holding fee,
(b) rent,
(c) a rental bond,
(d) an amount for the fee, if any, payable for registration of a residential tenancy agreement under the Real Property Act 1900.
Maximum penalty—20 penalty units.
(2) Without limiting this section, a person must not require or receive from a tenant an amount for—
(a) the preparation of a written residential tenancy agreement, or
(b) the conduct of a background check.
Maximum penalty—20 penalty units.
(3) To avoid doubt, this section applies in relation to a tenant whether or not the tenant—
(a) applies for tenancy of the residential premises, or
(b) enters into a residential tenancy agreement for the residential premises.
Note—
A tenant is defined in this Act as including a prospective tenant.
s 23: Subst 2024 No 75, Sch 1[5].
24
Holding fees
24 Holding fees
24 Holding fees
(1) A person must not require or receive from a tenant a holding fee unless—
(a) the tenant’s application for tenancy of the residential premises has been approved by the landlord, and
(b) the fee does not exceed 1 week’s rent of the residential premises (based on the rent under the proposed residential tenancy agreement).
Note.
A tenant is defined in this Act as including a prospective tenant.
(2) A person who receives a holding fee must give the tenant a written receipt setting out the following—
(a) the amount paid and the date on which it was paid,
(b) the address of the residential premises,
(c) the names of the landlord and the tenant.
(3) If a tenant has paid a holding fee, the landlord must not enter into a residential tenancy agreement for the residential premises with any other person within 7 days of payment of the fee (or within such further period as may be agreed with the tenant) unless the tenant notifies the landlord that the tenant no longer wishes to enter into the residential tenancy agreement.
(4) A holding fee may be retained by the landlord only if the tenant enters into the residential tenancy agreement or refuses to enter into the residential tenancy agreement.
(5) Despite subsection (4), a holding fee must not be retained by the landlord if the tenant refuses to enter into the residential tenancy agreement because of a misrepresentation or failure to disclose a material fact by the landlord or landlord’s agent.
(6) If a residential tenancy agreement is entered into after payment of a holding fee, the fee must be paid towards rent.
Maximum penalty—20 penalty units.
25
Disputes about holding fees
25 Disputes about holding fees
25 Disputes about holding fees
(1) The Tribunal may, on application by a person who has paid, or required or received payment of, a holding fee, make an order in relation to the payment or repayment of the fee.
(2) A person may make an application under this section whether or not the prospective residential tenancy agreement was executed.
26
Disclosure of information to tenants generally
26 Disclosure of information to tenants generally
26 Disclosure of information to tenants generally
(1) False representations A landlord or landlord’s agent must not induce a tenant to enter into a residential tenancy agreement by any statement, representation or promise that the landlord or agent knows to be false, misleading or deceptive or by knowingly concealing a material fact of a kind prescribed by the regulations.
(2) Disclosure of sale, mortgagee actions A landlord or landlord’s agent must disclose the following to the tenant before the tenant enters into the residential tenancy agreement—
(a) any proposal to sell the residential premises, if the landlord has prepared a contract for sale of the residential premises,
(b) that a mortgagee is taking action for possession of the residential premises, if the mortgagee has commenced proceedings in a court to enforce a mortgage over the premises.
(2A) Disclosure or provision of strata scheme information If the residential tenancy agreement relates to residential premises that comprise or include a lot in a strata scheme (within the meaning of the Strata Schemes Management Act 2015)—a landlord or landlord’s agent must, before the tenant enters into the residential tenancy agreement—
(a) give the tenant a copy of the by-laws for the strata scheme, and
(b) if a strata renewal committee is currently established in relation to the strata scheme under the Strata Schemes Development Act 2015, disclose that fact to the tenant.
(3) Subsections (2) and (2A)(b) do not apply to a landlord’s agent unless the agent is aware of the matters required to be disclosed.
(4) Information statement to be given A landlord or landlord’s agent must give a tenant an information statement in the approved form before the tenant enters into the residential tenancy agreement.
Maximum penalty—20 penalty units.
s 26: Am 2018 No 58, Sch 1[2] [3].
27
Names and addresses to be provided
27 Names and addresses to be provided
27 Names and addresses to be provided
(1) A landlord must give the tenant written notice of the following matters before or when the tenant enters into the residential tenancy agreement or include the following matters in the agreement—
(a) the name and telephone number or other contact details of the landlord,
(a1) if the landlord does not ordinarily reside in New South Wales, the State, Territory or, if not in Australia, country in which the landlord ordinarily resides,
(a2) if there is a landlord’s agent, the name, telephone number and business address of the landlord’s agent,
(b) if there is no landlord’s agent, the business address, or residential address, and telephone number, of the landlord,
(c) if the landlord is a corporation, the name and the business address of the corporation.
(2) A landlord must notify the tenant in writing within 14 days of any change during the residential tenancy agreement in the information provided under this section.
(3) This section is a term of every residential tenancy agreement.
s 27: Am 2020 No 25, Sch 5.1.
28
Tenant entitled to copy of residential tenancy agreement
28 Tenant entitled to copy of residential tenancy agreement
28 Tenant entitled to copy of residential tenancy agreement
(1) The landlord or landlord’s agent must give the tenant a copy of the residential tenancy agreement before or when the tenant gives the signed copy of the agreement to the landlord or landlord’s agent.
(2) If that copy is not signed by the landlord, the landlord or landlord’s agent must give the tenant a copy of the residential tenancy agreement signed by both the landlord and tenant, as soon as practicable after it is so signed.
Maximum penalty—20 penalty units.
29
Condition reports
29 Condition reports
29 Condition reports
(1) A condition report relating to the condition of residential premises on a day specified in the report must be completed by or on behalf of a landlord before or when the residential tenancy agreement is given to the tenant for signing.
(2) The landlord or landlord’s agent must, before or at the time the tenant signs the residential tenancy agreement, give to the tenant 2 copies, or one electronic copy, of the completed condition report.
Maximum penalty—20 penalty units.
(3) The tenant must complete and give one copy of the condition report to the landlord or landlord’s agent not later than 7 days after taking possession of the residential premises and both the landlord and the tenant must retain a copy of the report.
(3A) Subsection (3) does not apply to the tenant if the landlord or landlord’s agent has failed to give to the tenant copies of the condition report in accordance with this section.
(4) At, or as soon as reasonably practicable after, the termination of a residential tenancy agreement, the landlord or landlord’s agent and the tenant must complete the copy of the condition report retained by the landlord or the tenant under this section, in the presence of the other party.
(5) It is not a breach of subsection (4) for the condition report to be completed in the absence of the other party if the party completing the report has given the other party a reasonable opportunity to be present when it is completed.
(6) A condition report is to be in the form prescribed by the regulations and may be included in a prescribed standard form of residential tenancy agreement.
s 29: Am 2018 No 58, Sch 1[4]–[6].
30
Condition report evidence of condition of premises
30 Condition report evidence of condition of premises
30 Condition report evidence of condition of premises
(1) A condition report that is signed by both the landlord and the tenant is presumed to be a correct statement, in the absence of evidence to the contrary, of the state of repair or general condition of the residential premises on the day specified in the report.
(2) This section does not apply—
(a) to any matter that could not have reasonably been discovered on a reasonable inspection of the premises, or
(b) to any statement in the report about which the tenant makes a written dissenting comment on the copy of the report completed by the tenant and retained by the landlord.
31
Remedies for disputes about condition reports
31 Remedies for disputes about condition reports
31 Remedies for disputes about condition reports
The Tribunal may, on application by a landlord or tenant, make the following orders—
(a) an order that a condition report must be amended,
(b) an order that a condition report is not required to be amended.
31A
Landlord’s information statement
31A Landlord’s information statement
31A Landlord’s information statement
(1) A landlord must not enter into a residential tenancy agreement unless the landlord or the landlord’s agent has signed an acknowledgment on the residential tenancy agreement that the landlord has read and understood the contents of an information statement in the approved form that sets out the landlord’s rights and obligations under this Act and any other Act or law in relation to the proposed residential tenancy (a rights and obligations information statement).
Maximum penalty—20 penalty units.
(2) A landlord’s agent must not sign an acknowledgment on the residential tenancy agreement unless the landlord’s agent has first obtained from the landlord a statement in writing that the landlord has read and understood the contents of the rights and obligations information statement.
Maximum penalty—20 penalty units.
s 31A: Ins 2018 No 58, Sch 1[7].
32
Kinds of payments that tenant may be required to pay for residential tenancy agreement
32 Kinds of payments that tenant may be required to pay for residential tenancy agreement
32 Kinds of payments that tenant may be required to pay for residential tenancy agreement
A person must not require or receive from a tenant any payment for or in relation to renewing, extending or continuing a residential tenancy agreement, other than the following—
(a) rent,
(b) a rental bond,
(c) any other amounts or fees prescribed by the regulations.
Maximum penalty—20 penalty units.
33
Payment of rent by tenant
33 Payment of rent by tenant
33 Payment of rent by tenant
(1) A tenant must pay the rent under a residential tenancy agreement on or before the day set out in the agreement.
(2) A landlord, or landlord’s agent, must not require a tenant to pay more than 2 weeks rent in advance under a residential tenancy agreement or to pay rent for a period of the tenancy before the end of the previous period for which rent has been paid.
Note.
A tenant may pay more than 2 weeks rent if the tenant wishes to do so.
Maximum penalty—10 penalty units.
(3) A landlord, or landlord’s agent, must not knowingly appropriate rent paid by the tenant for the purpose of any amount payable by the tenant other than rent.
Maximum penalty—10 penalty units.
(4) This section is a term of every residential tenancy agreement.
s 33: Am 2010 No 119, Sch 1.28 [2]; 2011 No 27, Sch 1.8 [2].
34
Acceptance of rent by landlord
34 Acceptance of rent by landlord
34 Acceptance of rent by landlord
(1) A landlord must accept payment of unpaid rent by a tenant if—
(a) the landlord has given a termination notice on the ground of failure to pay rent under the residential tenancy agreement, and
(b) the tenant has not vacated the residential premises.
Maximum penalty—10 penalty units.
Note.
A residential tenancy agreement may generally not be terminated by the Tribunal, or possession of residential premises be recovered, on the ground of failure to pay rent if the tenant repays the rent or complies with an agreement to do so (see section 89).
(2) This section is a term of every residential tenancy agreement.
35
Tenant must be offered way to pay rent that is free and convenient
35 Tenant must be offered way to pay rent that is free and convenient
35 Tenant must be offered way to pay rent that is free and convenient
(1) The following are prescribed ways to pay rent—
(a) by Centrepay operated by the Commonwealth,
(b) by an approved electronic bank transfer method.
(2) A landlord or landlord’s agent must offer a tenant each prescribed way to pay rent.
Maximum penalty—50 penalty units.
Note—
A landlord or landlord’s agent is not prevented from offering a tenant ways to pay rent in addition to the prescribed ways. However, section 19(2)(f) prohibits a landlord from requiring the tenant to use a specified service or business.
(3) The landlord or landlord’s agent must enable rent to be paid in a prescribed way if chosen by the tenant.
Maximum penalty—50 penalty units.
(4) A landlord, landlord’s agent or other person must not charge a fee, or pass on any cost incurred by the landlord or landlord’s agent, for the payment of rent in a prescribed way.
Maximum penalty—50 penalty units.
(5) A landlord, landlord’s agent or other person must not require a tenant to pay rent by a cheque or other negotiable instrument that is post-dated.
Maximum penalty—10 penalty units.
(6) A way of paying rent may be changed only with the agreement of the landlord and the tenant.
(7) A landlord must not refuse to agree to a tenant changing the payment method to a prescribed way, including from a prescribed way to another prescribed way.
(8) This section is a term of every residential tenancy agreement.
(9) In this section—
approved electronic bank transfer method means an electronic bank transfer method—
(a) from the tenant to an account of the landlord or landlord’s agent at an authorised deposit-taking institution, and
(b) that is free of charge to the tenant, other than charges that may be ordinarily imposed by the tenant’s own bank or other financial institution.
s 35: Subst 2024 No 75, Sch 1[6].
36
Rent receipts
36 Rent receipts
36 Rent receipts
(1) If rent under a residential tenancy agreement is paid in person (other than by cheque), the person who receives the payment must, when the payment is made, give the person making the payment a rent receipt.
(2) If rent under a residential tenancy agreement is paid by cheque, the person who receives the payment must make the receipt available for collection by the tenant or give the receipt to the tenant.
(3) A rent receipt is a receipt that contains the following matters—
(a) the name of the person who receives the rent or on whose behalf the rent is received,
(b) the name of the person paying the rent or on whose behalf the rent is paid,
(c) the address of the residential premises for which the rent is paid,
(d) the period for which the rent is paid and the date up to which the rent is paid,
(e) the date on which the rent is paid,
(f) the amount of rent paid.
(4) This section does not apply to the New South Wales Land and Housing Corporation or the Aboriginal Housing Office.
Maximum penalty—10 penalty units.
s 36: Am 2010 No 119, Sch 1.28 [3]; 2011 No 27, Sch 1.8 [3]; 2018 No 58, Sch 1[8]; 2024 No 25, Sch 6.17[1].
37
Rent records
37 Rent records
37 Rent records
(1) A landlord or landlord’s agent must keep a record of rent received under a residential tenancy agreement (a rent record).
(2) A rent record may be kept in any form, and must contain any particulars, prescribed by the regulations for the purposes of this section.
(3) A landlord or landlord’s agent must, within 7 days of a written request by the tenant, provide a written statement setting out the particulars of the rent record for a specified period.
(4) This section does not require a landlord or landlord’s agent to provide a written statement for a period to a person if the landlord or agent has previously provided a written statement for the same period to the person.
(5) Subsections (3) and (4) are terms of every residential tenancy agreement.
38
Utility charges payable by tenant
38 Utility charges payable by tenant
38 Utility charges payable by tenant
(1) A tenant must pay the following charges for the residential premises—
(a) all charges for the supply of electricity, gas (except bottled gas) or oil to the tenant at the residential premises if the premises are separately metered,
(b) all charges for the supply of bottled gas to the tenant at the residential premises,
(c) all charges for pumping out a septic system used for the residential premises,
(d) any excess garbage charges relating to the tenant’s use of the residential premises,
(e) any other charges prescribed by the regulations.
(1A) The regulations may exempt a tenant, or class of tenants, in specified circumstances, from the requirement to pay a charge under this section.
(2) This section is a term of every residential tenancy agreement.
s 38: Am 2019 No 23, Sch 1.10[2].
39
Water usage charges payable by tenant
39 Water usage charges payable by tenant
39 Water usage charges payable by tenant
(1) A tenant must pay the water usage charges for the residential premises, but only if—
(a) the premises are separately metered or the premises are not connected to a water supply service and water is delivered to the premises by vehicle, and
(b) the premises contain water efficiency measures prescribed by the regulations for the purposes of this section, and
(c) the charges do not exceed the amount payable by the landlord for water used by the tenant.
(2) A tenant is not required to pay the water usage charges unless the landlord gives the tenant a copy of the part of the water supply authority’s bill setting out the charges, or other evidence of the cost of water used by the tenant.
(3) A landlord must give the tenant not less than 21 days to pay the water usage charges.
(4) A tenant is not required to pay the water usage charges if the landlord fails to request payment from the tenant within 3 months of the issue of the bill for those charges by the water supply authority.
(5) Subsection (4) does not prevent a landlord from taking action to recover an amount of water usage charges later than 3 months after the issue of a bill for those charges, if the landlord first sought payment of the amount within 3 months after the issue of the bill.
(6) A landlord must ensure that the tenant receives the benefit of, or an amount equivalent to, any rebate received by the landlord in respect of any water usage charges payable or paid by the tenant.
Note.
Tenants under social housing tenancy agreements may be subject to different provisions in relation to the payment of charges for water usage (see Division 3 of Part 7).
(7) This section is a term of every residential tenancy agreement.
40
Payment of rates, taxes and certain utility charges by landlord
40 Payment of rates, taxes and certain utility charges by landlord
40 Payment of rates, taxes and certain utility charges by landlord
(1) A landlord must pay the following charges for the residential premises—
(a) rates, taxes or charges payable under any Act (other than charges payable by the tenant under this Division),
(b) the installation costs and charges for initial connection to the residential premises of an electricity, water, gas, bottled gas or oil supply service,
(c) all charges for the supply of electricity, gas (except bottled gas) or oil to the tenant at the residential premises that are not separately metered,
(d) the costs and charges for the supply or hire of gas bottles for the supply of bottled gas at the commencement of the tenancy,
(e) all charges (other than water usage charges) in connection with a water supply service to separately metered residential premises,
(f) all charges in connection with a water supply service to residential premises that are not separately metered,
(g) all charges for the supply of sewerage services (other than for pump out septic services) or the supply or use of drainage services to the residential premises,
(h) any other charges prescribed by the regulations.
(1A) The regulations may exempt a landlord, or class of landlords, in specified circumstances, from the requirement to pay a charge under this section.
(2) This section is a term of every residential tenancy agreement.
s 40: Am 2019 No 23, Sch 1.10[3].
41
Rent increases
41 Rent increases
41 Rent increases
(1) The rent payable under a residential tenancy agreement may be increased only if—
(a) the tenant is given a written notice by the landlord or the landlord’s agent specifying the increased rent and the day from which it is payable, and
(b) the notice is given at least 60 days before the increased rent is payable.
(1A) The rent payable under a residential tenancy agreement—
(a) may not be increased within 12 months after the start of the tenancy, and
(b) may not be increased more than once in any period of 12 months.
(1B) (Repealed)
(2) A residential tenancy agreement and a subsequent residential tenancy agreement for the same residential premises are to be treated as a single agreement for the purposes of this section if—
(a) the subsequent agreement is—
(i) a renewal of the first agreement, or
(ii) a replacement of the first agreement, even if it is a different type of residential tenancy agreement, and
(b) the landlord is the same for each agreement, and
(c) at least 1 tenant is the same for each agreement, and
(d) the tenant occupies the residential premises immediately before and immediately after the renewal or replacement.
(3) A rent increase is not payable by a tenant unless the rent is increased in accordance with this section or the rent is increased by the Tribunal.
(4) The residential tenancy agreement is varied to specify the increased rent from the date the rent is increased in accordance with this section.
(5) Notice of a rent increase must be given by a landlord or landlord’s agent in accordance with this section even if details of the rent increase are set out in the residential tenancy agreement.
(6) Notice of a rent increase may be cancelled or varied (so as to reduce the increase) by a subsequent written notice given to the tenant by or on behalf of the landlord. Any such later notice takes effect from the date on which the earlier notice was to take effect.
(7) Notice of a rent increase is not required to be given by a landlord or landlord’s agent if the increase arises because of the end of, or a reduction in, a rent reduction.
(8) Subsections (1)–(7) are terms of every residential tenancy agreement.
(9) A landlord or landlord’s agent must not contravene this section.
Maximum penalty—20 penalty units.
(10) The Tribunal must not make an order that a rent increase is not payable because this section has not been complied with unless the application for the order is made not later than 12 months after the rent is increased. If an application has not been made within that 12-month period, the rent increase is taken to comply with this section.
s 41: Am 2010 No 119, Sch 1.28 [4]; 2011 No 62, Sch 1.14 [1]; 2018 No 58, Sch 1[9]; 2024 No 75, Sch 1[7].
42
42
42 (Repealed)
43
Rent reductions
43 Rent reductions
43 Rent reductions
(1) Reduction in goods, services or facilities The tenant may make a written request to the landlord at any time for a reduction in rent if the landlord reduces or withdraws any goods, services or facilities provided with the residential premises, even if those goods, services or facilities are provided under a separate or a previous contract, agreement or arrangement.
(2) Premises unusable The rent payable under a residential tenancy agreement abates if residential premises under a residential tenancy agreement are—
(a) otherwise than as a result of a breach of an agreement, destroyed or become wholly or partly uninhabitable, or
(b) cease to be lawfully usable as a residence, or
(c) appropriated or acquired by any authority by compulsory process.
(3) Access to purchasers The landlord and tenant may agree to reduce the rent payable for premises during periods when access to the residential premises is required to be given to prospective purchasers of the premises.
(4) Effect of section This section does not limit the rights of landlords and tenants to agree to reduce the rent payable under a residential tenancy agreement.
(5) This section is a term of every residential tenancy agreement.
44
Tenant’s remedies for excessive rent
44 Tenant’s remedies for excessive rent
44 Tenant’s remedies for excessive rent
(1) Excessive rent orders The Tribunal may, on the application of a tenant, make any of the following orders—
(a) an order that a rent increase under an existing or proposed residential tenancy agreement is excessive and that, from a specified day, the rent for residential premises must not exceed a specified amount,
(b) an order that rent payable under an existing or proposed residential tenancy agreement is excessive, having regard to the reduction or withdrawal by the landlord of any goods, services or facilities provided with the residential premises and that, from a specified day, the rent for residential premises must not exceed a specified amount.
(2) Time limit for excessive rent increase applications An application for an order that a rent increase is excessive must be made within the period prescribed by the regulations after notice of the increase is given.
(3) Applications on withdrawal of goods or services A tenant may, before the end of a tenancy, make an application that the rent is excessive, having regard to the reduction or withdrawal of any goods, services or facilities provided with the residential premises, even if those goods, services or facilities were provided under a separate or a previous contract, agreement or arrangement.
(4) Determination of excessive rent For the purposes of making an order under this section, the Tribunal may declare that amounts payable under a contract, agreement or arrangement under which goods, services or facilities are provided to the tenant are rent.
(5) The Tribunal may have regard to the following in determining whether a rent increase or rent is excessive—
(a) the general market level of rents for comparable premises in the locality or a similar locality,
(b) the landlord’s outgoings under the residential tenancy agreement or proposed agreement,
(c) any fittings, appliances or other goods, services or facilities provided with the residential premises,
(d) the state of repair of the residential premises,
(e) the accommodation and amenities provided in the residential premises,
(f) any work done to the residential premises by or on behalf of the tenant,
(g) when the last increase occurred,
(h) any other matter it considers relevant (other than the income of the tenant or the tenant’s ability to afford the rent increase or rent).
(6) Effect of excessive rent order An order by the Tribunal specifying a maximum amount of rent—
(a) has effect for the period (of not more than 12 months) specified by the Tribunal, and
(b) binds only the landlord and tenant under the residential tenancy agreement or proposed residential tenancy agreement under which the rent is payable.
Note.
A tenant under a social housing tenancy agreement may also apply for an order that rent is excessive if a rent rebate is cancelled (see section 141(1)).
45
Remedies for reduction of rent on frustration of residential tenancy agreement
45 Remedies for reduction of rent on frustration of residential tenancy agreement
45 Remedies for reduction of rent on frustration of residential tenancy agreement
(1) The Tribunal may, on application by the landlord or tenant, make an order determining the amount of rent payable if the rent is abated under section 43(2).
(2) The Tribunal may order that—
(a) from a specified day, the rent for the residential premises must not exceed a specified amount, and
(b) the landlord must repay to the tenant any rent paid by the tenant since the specified day that is in excess of the specified amount.
Note.
The residential tenancy agreement may also be terminated in these circumstances (see section 109).
46
Contraventions of rent order
46 Contraventions of rent order
46 Contraventions of rent order
(1) A person must not demand, require or receive any rent from a tenant exceeding an amount specified by the Tribunal.
Maximum penalty—20 penalty units.
(2) A court before which proceedings for an offence under this section have been brought, or the Tribunal, on application by a tenant, may (in addition to any other penalty) order the person who committed the offence or any person on whose behalf that person acted to pay to the tenant against whom the offence was committed an amount equal to the amount of any rent unlawfully received from the tenant.
s 46: Am 2013 No 95, Sch 4.34 [3] [4].
47
Tenant’s remedies for repayment of rent and excess charges
47 Tenant’s remedies for repayment of rent and excess charges
47 Tenant’s remedies for repayment of rent and excess charges
(1) Requests to landlord A tenant may make a written request to the landlord that the landlord repay to the tenant any rent, or other amounts, paid by the tenant that are not required to be paid under this Act or the residential tenancy agreement.
(2) A request may be made during or after the termination of a residential tenancy agreement.
(3) A landlord must, within 14 days of a written request by a tenant, repay to the tenant the amount of any rent or other amount paid in excess of the amount payable by the tenant under this Act or the residential tenancy agreement.
(4) Tribunal orders A tenant may apply to the Tribunal for an order for the repayment of rent or any other amount paid by the tenant if a written request by the tenant for payment is not complied with by the landlord within 14 days.
(5) The Tribunal may order that rent or any other amount be repaid to the tenant if it finds that the rent or amount was not required to be paid by the tenant under this Act or the residential tenancy agreement.
48
Landlord may recover certain rent expenses
48 Landlord may recover certain rent expenses
48 Landlord may recover certain rent expenses
(1) A tenant must, at the written request of the landlord, pay to the landlord the following amounts—
(a) the cost of replacing rent deposit books or rent cards lost by the tenant,
(b) the amount of any fees paid to an authorised deposit-taking institution by the landlord as a result of funds of the tenant not being available for rent payment on the due date (such as fees for dishonoured cheques or other account fees).
(2) This section has effect despite any other provision of this Division.
(3) This section is a term of every residential tenancy agreement.
Division 3
Occupation and use of residential premises
Division 3 Occupation and use of residential premises
Division 3 Occupation and use of residential premises
49
Occupation of residential premises as residence
49 Occupation of residential premises as residence
49 Occupation of residential premises as residence
(1) A landlord must take all reasonable steps to ensure that, at the time of entering into the residential tenancy agreement, there is no legal impediment to the occupation of the residential premises as a residence for the period of the tenancy.
(2) A landlord must ensure that the tenant has vacant possession of any part of the residential premises to which the tenant has a right of exclusive possession on the day on which the tenant is entitled to occupy those premises under the residential tenancy agreement.
(3) This section is a term of every residential tenancy agreement.
50
Tenant’s right to quiet enjoyment
50 Tenant’s right to quiet enjoyment
50 Tenant’s right to quiet enjoyment
(1) A tenant is entitled to quiet enjoyment of the residential premises without interruption by the landlord or any person claiming by, through or under the landlord or having superior title (such as a head landlord) to that of the landlord.
(2) A landlord or landlord’s agent must not interfere with, or cause or permit any interference with, the reasonable peace, comfort or privacy of the tenant in using the residential premises.
Maximum penalty—10 penalty units.
(3) A landlord or landlord’s agent must take all reasonable steps to ensure that the landlord’s other neighbouring tenants do not interfere with the reasonable peace, comfort or privacy of the tenant in using the residential premises.
(4) This section is a term of every residential tenancy agreement.
51
Use of premises by tenant
51 Use of premises by tenant
51 Use of premises by tenant
(1) A tenant must not do any of the following—
(a) use the residential premises, or cause or permit the premises to be used, for any illegal purpose,
(b) cause or permit a nuisance,
(c) interfere, or cause or permit any interference, with the reasonable peace, comfort or privacy of any neighbour of the tenant,
(d) intentionally or negligently cause or permit any damage to the residential premises,
(e) cause or permit a number of persons to reside in the residential premises that exceeds any number specified in the residential tenancy agreement.
(2) A tenant must do the following—
(a) keep the residential premises in a reasonable state of cleanliness, having regard to the condition of the premises at the commencement of the tenancy,
(b) notify the landlord of any damage to the residential premises as soon as practicable after becoming aware of the damage.
(3) On giving vacant possession of the residential premises, the tenant must do the following—
(a) remove all the tenant’s goods from the residential premises,
(b) leave the residential premises as nearly as possible in the same condition, fair wear and tear excepted, and, if there is a condition report, as set out in the condition report applicable to the premises when the agreement was entered into,
(c) leave the residential premises in a reasonable state of cleanliness, having regard to the condition of the premises at the commencement of the tenancy,
(d) remove or arrange for the removal from the residential premises of all rubbish, having regard to the condition of the premises at the commencement of the tenancy,
(e) return to the landlord all keys, and other opening devices or similar devices, provided by the landlord to the tenant.
(4) In this section—
residential premises includes everything provided with the residential premises (whether under the residential tenancy agreement or not) for use by the tenant.
(5) This section is a term of every residential tenancy agreement.
52
Landlord’s general obligations for residential premises
52 Landlord’s general obligations for residential premises
52 Landlord’s general obligations for residential premises
(1) A landlord must provide the residential premises in a reasonable state of cleanliness and fit for habitation by the tenant.
(1A) Without limiting the circumstances in which residential premises are not fit for habitation, residential premises are not fit for habitation unless the residential premises—
(a) are structurally sound, and
(b) have adequate natural light or artificial lighting in each room of the premises other than a room that is intended to be used only for the purposes of storage or a garage, and
(c) have adequate ventilation, and
(d) are supplied with electricity or gas and have an adequate number of electricity outlet sockets or gas outlet sockets for the supply of lighting and heating to, and use of appliances in, the premises, and
(e) have adequate plumbing and drainage, and
(f) are connected to a water supply service or infrastructure that supplies water (including, but not limited to, a water bore or water tank) that is able to supply to the premises hot and cold water for drinking and ablution and cleaning activities, and
(g) contain bathroom facilities, including toilet and washing facilities, that allow privacy for the user.
(1B) For the purposes of subsection (1A)(a), residential premises are structurally sound only if the floors, ceilings, walls, supporting structures (including foundations), doors, windows, roof, stairs, balconies, balustrades and railings—
(a) are in a reasonable state of repair, and
(b) with respect to the floors, ceilings, walls and supporting structures—are not subject to significant dampness, and
(c) with respect to the roof, ceilings and windows—do not allow water penetration into the premises, and
(d) are not liable to collapse because they are rotted or otherwise defective.
(1C) The Secretary may exempt any specified premises or any specified class of premises from the operation of all or any part of this section. An exemption may be unconditional or subject to conditions.
(2) A landlord must not interfere with the supply of gas, electricity, water, telecommunications services or other services to the residential premises unless the interference is necessary to avoid danger to any person or to enable maintenance or repairs to be carried out.
(3) A landlord must comply with the landlord’s statutory obligations relating to the health or safety of the residential premises.
Note.
Such obligations include obligations relating to swimming pools under the Swimming Pools Act 1992.
(4) This section is a term of every residential tenancy agreement.
s 52: Am 2018 No 58, Sch 1[10].
53
Sale of residential premises
53 Sale of residential premises
53 Sale of residential premises
(1) A landlord must give the tenant written notice of the landlord’s intention to sell the residential premises not later than 14 days before the premises are first made available for inspection by prospective purchasers.
(2) A landlord or the agent of the landlord for the sale of the residential premises must make all reasonable efforts to agree with the tenant as to the days and times when the residential premises are to be periodically available for inspection by prospective purchasers.
(3) A tenant must not unreasonably refuse to agree to days and times when the residential premises are to be periodically available for inspection by prospective purchasers.
(4) A tenant is not required to agree to the residential premises being available for inspection by prospective purchasers more than twice a week.
(5) This section is a term of every residential tenancy agreement.
54
Liability of tenant for actions of others
54 Liability of tenant for actions of others
54 Liability of tenant for actions of others
(1) A tenant is vicariously responsible to the landlord for any act or omission by any other person who is lawfully on the residential premises (other than a person who has a right of entry without the tenant’s consent) that would have been a breach of the residential tenancy agreement if it had been an act or omission by the tenant.
(1A) Subsection (1) does not apply to a tenant who is the victim of a domestic violence offence, or an exempted co-tenant, if the relevant act or omission constitutes or resulted in damage to the residential premises and occurred during the commission of the domestic violence offence.
(1B) In this section, an exempted co-tenant means a tenant under the same residential tenancy agreement as the tenant referred to subsection (1A) who is not a relevant domestic violence offender (within the meaning of Division 3A of Part 5) nominated in a document referred to in section 105C(2) and annexed to a domestic violence termination notice (within the meaning of section 105A) for the residential tenancy agreement.
(2) This section is a term of every residential tenancy agreement.
s 54: Am 2018 No 58, Sch 1 [11]; 2019 No 23, Sch 1.10[4].
54A
Limit on liability of tenant for actions of other tenants occurring during domestic violence offences
54A Limit on liability of tenant for actions of other tenants occurring during domestic violence offences
54A Limit on liability of tenant for actions of other tenants occurring during domestic violence offences
(1) A tenant (the exempted tenant) is not responsible to the landlord for any act or omission by a co-tenant that is a breach of the residential tenancy agreement if—
(a) the act or omission—
(i) constitutes or resulted in damage to the residential premises, and
(ii) occurred during the commission of a domestic violence offence, and
(b) the exempted tenant is—
(i) the victim of the domestic violence offence, or
(ii) an exempted co-tenant.
(2) In this section—
exempted co-tenant means a person who—
(a) is a tenant under the same residential tenancy agreement as the tenant who is the victim of the domestic violence offence, and
(b) is not a relevant domestic violence offender (within the meaning of Division 3A of Part 5) nominated in a document referred to in section 105C(2) and annexed to a domestic violence termination notice (within the meaning of section 105A) for the residential tenancy agreement.
(3) This section is a term of every residential tenancy agreement.
s 54A: Ins 2019 No 23, Sch 1.10[5].
Division 4
Landlord’s rights to enter residential premises
Division 4 Landlord’s rights to enter residential premises
Division 4 Landlord’s rights to enter residential premises
55
Access generally by landlord to residential premises without consent
55 Access generally by landlord to residential premises without consent
55 Access generally by landlord to residential premises without consent
(1) A landlord, the landlord’s agent or any other person authorised by the landlord may enter residential premises during a residential tenancy agreement without the consent of the tenant, and without giving notice to the tenant, only in the following circumstances—
(a) in an emergency,
(b) to carry out urgent repairs,
(c) if the landlord, landlord’s agent or person has made a reasonable attempt to obtain entry with consent and has reasonable cause for serious concern about the health or safety of the tenant or any other person that the landlord, landlord’s agent or person believes is on the residential premises,
(d) if the landlord forms a reasonable belief that the residential premises have been abandoned,
(e) in accordance with an order of the Tribunal.
(2) A landlord, the landlord’s agent or any other person authorised by the landlord may enter residential premises during a residential tenancy agreement without the consent of the tenant, after giving notice to the tenant, only in the following circumstances—
(a) to inspect the residential premises, not more than 4 times in any period of 12 months, if the tenant has been given not less than 7 days written notice each time,
(b) to carry out or assess the need for necessary repairs (other than urgent repairs) to, or maintenance of, the residential premises, if the tenant has been given not less than 2 days notice each time,
(c) to carry out, inspect or assess the need for work for the purpose of compliance with the landlord’s statutory obligations relating to the health or safety of the residential premises, if the tenant has been given not less than 2 days notice each time,
(c1) to carry out, inspect or assess the need for repairs to, or replacement of, a smoke alarm installed at the residential premises if the tenant has been given notice in accordance with the regulations,
(d) to value the property, not more than once in any period of 12 months, if the tenant is given not less than 7 days notice each time,
(d1) to take photographs, or make a visual recording, of the interior of the premises for the purposes of advertising the residential premises for sale or lease not more than once in the period of 28 days preceding the commencement of marketing the residential premises for sale or lease or the termination of the agreement, if the tenant is given—
(i) reasonable notice, and
(ii) a reasonable opportunity to move any of the tenant’s possessions that can reasonably be moved out of the frame of the photograph or the scope of the recording,
(e) to show the premises to prospective tenants, a reasonable number of times during the period of 14 days preceding the termination of the agreement, if the tenant is given reasonable notice each time,
(f) if the landlord and tenant fail to agree under section 53 to show the premises to prospective purchasers, not more than twice in any period of a week, if the tenant is given not less than 48 hours notice each time.
(3) This section does not apply to any part of premises to which the tenant does not have the right of exclusive occupation.
(4) This section is a term of every residential tenancy agreement.
s 55: Am 2018 No 58, Sch 1[12]; 2019 No 23, Sch 1.10[6].
55A
Publishing photographs of residential premises with tenant’s consent
55A Publishing photographs of residential premises with tenant’s consent
55A Publishing photographs of residential premises with tenant’s consent
(1) A landlord or landlord’s agent must not publish any photograph taken or visual recording made of the interior of residential premises in which any of the tenant’s possessions are visible without first obtaining the written consent of the tenant.
Maximum penalty—20 penalty units.
(2) A tenant must not unreasonably withhold consent required to be obtained under this section.
(3) Without limiting subsection (2), it is not unreasonable for the tenant to withhold consent if the tenant is in circumstances of domestic violence, within the meaning of section 105B.
(4) In this section, a photograph or visual recording is published if it is—
(a) publicly exhibited in, on, over or under any building, vehicle or place (whether or not a public place and whether on land or water), or in the air in view of persons being in any street or public place, or
(b) disseminated by means of a website, email or other electronic communication, or
(c) in the case of a photograph—
(i) inserted in any newspaper, periodical publication or other publication, or
(ii) contained in any flyer or other document sent or delivered to any person or thrown or left on premises occupied by any person.
(5) A photograph or visual recording is not published if it is disseminated solely between the landlord and the landlord’s agent for purposes relating to carrying out an inspection of the residential premises, maintenance or repairs.
(6) This section is a term of every residential tenancy agreement.
s 55A: Ins 2018 No 58, Sch 1[13].
56
Entry with tenant’s consent
56 Entry with tenant’s consent
56 Entry with tenant’s consent
(1) The landlord, the landlord’s agent or any other person authorised by the landlord may enter the residential premises at any time during the residential tenancy agreement with the consent of the tenant.
(2) This section is a term of every residential tenancy agreement.
57
Limits on entry by landlord or others without consent
57 Limits on entry by landlord or others without consent
57 Limits on entry by landlord or others without consent
(1) A landlord, the landlord’s agent or other person who enters residential premises under a right to enter the premises without the consent of the tenant—
(a) must enter the premises between the hours of 8.00 am and 8.00 pm, and
(b) must not enter on a Sunday or a public holiday, and
(c) must not stay on the residential premises longer than is necessary to achieve the purpose of the entry to the residential premises, and
(d) must, if practicable, notify the tenant of the proposed time and day of entry.
(2) A person authorised by the landlord or landlord’s agent must not enter residential premises under a right to enter the premises without the consent of the tenant unless—
(a) the person first obtains the written consent of the landlord or landlord’s agent, and
(b) the person produces the consent to the tenant if the tenant is at the premises.
(3) This section does not apply to entry—
(a) as agreed with the tenant, or
(b) in an emergency, or
(c) to carry out urgent repairs, or
(d) if the landlord forms a reasonable belief that the premises have been abandoned, or
(e) in accordance with an order of the Tribunal.
(4) This section is a term of every residential tenancy agreement.
58
Duty of tenant to give access to residential premises
58 Duty of tenant to give access to residential premises
58 Duty of tenant to give access to residential premises
(1) A tenant must permit a landlord, landlord’s agent or other person exercising a right of access to the residential premises in accordance with this Division to have access to the premises.
(2) This section is a term of every residential tenancy agreement.
59
Landlord must only enter premises in accordance with Division
59 Landlord must only enter premises in accordance with Division
59 Landlord must only enter premises in accordance with Division
(1) A landlord, the landlord’s agent or other person authorised by the landlord must not enter the residential premises during the residential tenancy agreement, except in accordance with this Division.
Maximum penalty—20 penalty units.
(2) This section is a term of every residential tenancy agreement.
60
Landlord’s remedies relating to access to premises
60 Landlord’s remedies relating to access to premises
60 Landlord’s remedies relating to access to premises
(1) The Tribunal may, on application by a landlord, make any of the following orders—
(a) an order authorising the landlord or any other person to enter the residential premises for a purpose permitted under this Division,
(b) an order authorising the landlord or any other person to enter the residential premises for the purposes of showing the residential premises to prospective purchasers on a periodic basis,
(c) an order authorising the landlord or any other person to enter the residential premises for the purpose of determining whether the tenant has breached a term of the residential tenancy agreement.
(2) The order may specify the days and times, and purposes for which, entry to the residential premises is authorised.
61
Tenant’s remedies relating to access to premises
61 Tenant’s remedies relating to access to premises
61 Tenant’s remedies relating to access to premises
(1) The Tribunal may, on application by a tenant, make an order specifying or limiting the days and times, and purposes for which, entry to the residential premises by a landlord, landlord’s agent, agent for the sale of the residential premises or other persons is authorised.
(2) The Tribunal may, on application by a tenant, order the landlord or the landlord’s agent to pay compensation to the tenant for damage to or loss of the tenant’s goods caused by any person in the exercise of a power of the landlord or landlord’s agent to enter residential premises under this Act or the residential tenancy agreement.
Division 5
Repairs to premises
Division 5 Repairs to premises
Division 5 Repairs to premises
62
Definitions
62 Definitions
62 Definitions
In this Division—
residential premises includes everything provided with the premises (whether under the residential tenancy agreement or not) for use by the tenant.
urgent repairs means any work needed to repair any one or more of the following—
(a) a burst water service,
(b) an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is being wasted,
(c) a blocked or broken lavatory system,
(d) a serious roof leak,
(e) a gas leak,
(f) a dangerous electrical fault,
(g) flooding or serious flood damage,
(h) serious storm or fire damage,
(i) a failure or breakdown of the gas, electricity or water supply to the residential premises,
(j) a failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering,
(k) any fault or damage that causes the residential premises to be unsafe or insecure,
(l) any other damage prescribed by the regulations,
but does not include work needed to repair premises that are owned by a person other than the landlord or a person having superior title (such as a head landlord) to the landlord.
s 62: Am 2012 No 42, Sch 1.25 [1].
63
Landlord’s general obligation
63 Landlord’s general obligation
63 Landlord’s general obligation
(1) A landlord must provide and maintain the residential premises in a reasonable state of repair, having regard to the age of, rent payable for and prospective life of the premises.
(2) A landlord’s obligation to provide and maintain the residential premises in a reasonable state of repair applies even though the tenant had notice of the state of disrepair before entering into occupation of the residential premises.
(3) A landlord is not in breach of the obligation to provide and maintain the residential premises in a reasonable state of repair if the state of disrepair is caused by the tenant’s breach of this Part.
(4) This section is a term of every residential tenancy agreement.
64
Urgent repairs to residential premises
64 Urgent repairs to residential premises
64 Urgent repairs to residential premises
(1) A landlord must, not later than 14 days after being given a written notice from the tenant, reimburse the tenant for the reasonable costs of making urgent repairs to the residential premises.
(2) A landlord is required to reimburse the costs only if—
(a) the state of disrepair did not result from a breach of the residential tenancy agreement by the tenant, and
(b) the tenant gave the landlord or the landlord’s agent notice of the state of disrepair or made a reasonable attempt to do so, and
(c) the tenant gave the landlord or landlord’s agent a reasonable opportunity to make the repairs, if notice was given, and
(d) the tenant has made a reasonable attempt to arrange for a licensed or otherwise properly qualified person nominated in the residential tenancy agreement to carry out the repairs, if such a person is so nominated, and
(e) the repairs were carried out, if appropriate, by licensed or otherwise properly qualified persons, and
(f) as soon as practicable after the repairs were carried out, the tenant gave the landlord or landlord’s agent, or made a reasonable attempt to give the landlord or landlord’s agent, a written notice setting out details of the repairs and the costs of the repairs, together with the receipts or copies of receipts for costs paid by the tenant.
(3) The maximum amount that a tenant is entitled to be reimbursed under this section is $1,000 or such other amount as may be prescribed by the regulations.
(4) Nothing in this section prevents a tenant, with the consent of the landlord, from making repairs to the residential premises and being reimbursed for the costs of those repairs.
(5) This section is a term of every residential tenancy agreement.
64A
Carrying out repairs to smoke alarms as a matter of urgency
64A Carrying out repairs to smoke alarms as a matter of urgency
64A Carrying out repairs to smoke alarms as a matter of urgency
(1) A landlord must ensure that a smoke alarm installed in the residential premises is repaired or replaced in accordance with the regulations.
Maximum penalty—20 penalty units.
(2) Without limiting subsection (1), the regulations may prescribe the following—
(a) the circumstances in which a particular person, or class of persons, must repair or replace a smoke alarm,
(b) the circumstances in which a person, or class of persons, may repair or replace a smoke alarm,
(c) the time period within which the person must repair or replace a smoke alarm.
(3) A tenant who repairs or replaces a smoke alarm installed in the residential premises under this section is entitled to reimbursement in accordance with the regulations.
(4) This section is a term of every residential tenancy agreement.
(5) In this section—
repair a smoke alarm includes maintaining the smoke alarm in working order by installing or replacing a battery in the smoke alarm.
smoke alarm includes a heat alarm.
s 64A: Ins 2018 No 58, Sch 1[14].
65
Tenants’ remedies for repairs—Tribunal orders
65 Tenants’ remedies for repairs—Tribunal orders
65 Tenants’ remedies for repairs—Tribunal orders
(1) Orders for which tenant may apply The Tribunal may, on application by a tenant, make any of the following orders—
(a) an order that the landlord carry out specified repairs,
(b) an order that the landlord reimburse the tenant an amount for urgent repairs carried out by the tenant,
(c) an order that the landlord reimburse the tenant an amount for repairs to a smoke alarm carried out by the tenant under section 64A(3).
(2) Orders for repairs The Tribunal may make an order that the landlord carry out specified repairs only if it determines that the landlord has breached the obligation under this Act to maintain the residential premises in a reasonable state of repair, having regard to the age of, rent payable for and prospective life of the premises.
(3) In deciding whether to make an order under this section, the Tribunal—
(a) must take into consideration the regulations, if any, made under subsection (6), and
(b) may take into consideration whether the landlord failed to act with reasonable diligence to have the repair carried out.
(3A) The Tribunal must not determine that a landlord has breached the obligation unless it is satisfied that the landlord had notice of the need for the repair or ought reasonably to have known of the need for the repair.
(4) Reimbursement for urgent repairs The Tribunal may order that the landlord reimburse the tenant an amount for urgent repairs carried out by the tenant if it is satisfied that the landlord has failed to reimburse the tenant for the costs in accordance with this Division.
(5) Payment of rent into Tribunal The Tribunal may order that all or part of the rent payable under a residential tenancy agreement be paid into the Tribunal until an order under this section has been complied with.
(6) Guidelines relating to reasonable time for repairs The regulations may provide for guidelines relating to reasonable times within which repairs to, and maintenance of, residential premises required to be carried out by the landlord under the residential tenancy agreement, this Act or any other Act or law should be carried out.
s 65: Am 2018 No 58, Sch 1[15]–[17].
Division 5A
Rectification orders
Division 5A Rectification orders
Division 5A Rectification orders
pt 3, div 5A: Ins 2018 No 58, Sch 1[18].
65A
Definitions
65A Definitions
65A Definitions
In this Division—
landlord rectification order—see section 65C.
rectification order means a tenant rectification order or a landlord rectification order.
tenant rectification order—see section 65B.
s 65A: Ins 2018 No 58, Sch 1[18].
65B
Damage to premises—investigation by Secretary
65B Damage to premises—investigation by Secretary
65B Damage to premises—investigation by Secretary
(1) On application in writing by a landlord, the Secretary may cause an investigator to investigate whether the tenant—
(a) has intentionally or negligently caused or permitted damage to the residential premises, and
(b) without reasonable excuse, has refused or failed to repair, or satisfactorily repair, the damage.
(2) An application may only be made under this section if—
(a) the landlord has requested the tenant by notice in writing to repair damage to the residential premises intentionally or negligently caused or permitted by the tenant, and
(b) the written notice contains particulars of the damage, and
(c) the tenant has, without reasonable excuse, refused or failed to repair, or satisfactorily repair, the damage, and
(d) the application is accompanied by the fee (if any) prescribed by the regulations.
(3) An investigation may be carried out only if the tenant has consented to the investigation within 7 days of being requested by the Secretary to do so.
(4) If, after an investigation is completed, the Secretary is satisfied that the tenant—
(a) has intentionally or negligently caused or permitted damage to the residential premises and, in doing so, has breached the residential tenancy agreement, and
(b) has, without reasonable excuse, refused or failed to repair, or satisfactorily repair, the damage,
the Secretary may, by notice in writing, order the tenant to take the steps specified in the order to ensure that the repairs specified in the order are carried out, rectified or completed (a tenant rectification order).
(5) The tenant rectification order—
(a) may specify conditions to be complied with by the landlord before the requirements of the order must be complied with, and
(b) may specify stages in which the requirements of the order must be complied with, and
(c) must specify a date by which the requirements of the order must be complied with or a date by which the requirements of any stage of the order must be complied with, subject to the landlord’s compliance with any condition referred to in paragraph (a), and
(d) must state the reasons for the Secretary’s decision to make a tenant rectification order, including particulars of the results of the investigation, and
(e) must indicate that the tenant and the landlord each has a right to apply—
(i) to the Secretary for a review of the Secretary’s decision to issue a tenant rectification order or the terms of the tenant rectification order, or
(ii) to the Tribunal in respect of the matter giving rise to the making of the tenant rectification order, and
(f) must indicate that the order will be suspended if the matter giving rise to the order becomes the subject of an application by the tenant or landlord to the Secretary or Tribunal.
(6) The Secretary must give the landlord a copy of the tenant rectification order.
(7) The tenant rectification order may be amended by a further order of the Secretary on the application of the landlord or tenant made within 7 days of the date on which the tenant was given the tenant rectification order.
(8) If an application is made under subsection (7), the tenant rectification order is suspended until the Secretary determines the application.
(9) This section does not apply to a tenant or co-tenant who has immunity from liability for damage given under—
(a) section 54(1A) or (1B), or
(b) section 54A.
(10) This section does not affect any other rights of the tenant or landlord under this Act for breaches of the residential tenancy agreement.
s 65B: Ins 2018 No 58, Sch 1[18]. Am 2020 No 30, Sch 1.40[2].
65C
Breaches of landlord’s general obligation—investigation by Secretary
65C Breaches of landlord’s general obligation—investigation by Secretary
65C Breaches of landlord’s general obligation—investigation by Secretary
(1) On application in writing by a tenant, the Secretary may cause an investigator to investigate whether the landlord in respect of those premises has breached the landlord’s obligations under section 63.
(2) An application may be made under this section only if—
(a) the tenant has requested the landlord by notice in writing to carry out repairs to the residential premises necessary to provide and maintain the residential premises in a reasonable state of repair, and
(b) the written notice contains particulars of the repairs, and
(c) the landlord has, without reasonable excuse, refused or failed to carry out, or carry out satisfactorily, the repairs, and
(d) the application is accompanied by the fee (if any) prescribed by the regulations.
(3) If, after an investigation is completed, the Secretary is satisfied that the landlord has breached the landlord’s obligations under section 63, the Secretary may, by notice in writing, order the landlord to take the steps specified in the order to ensure that the repairs specified in the order are carried out, rectified or completed (a landlord rectification order).
(4) A landlord rectification order—
(a) may specify conditions to be complied with by the tenant before the requirements of the order must be complied with, and
(b) may specify stages in which the requirements of the order must be complied with, and
(c) must specify a date by which the requirements of the order must be complied with or a date by which the requirements of any stage of the order must be complied with, subject to the tenant’s compliance with any condition referred to in paragraph (a), and
(d) must state the reasons for the Secretary’s decision to make a landlord rectification order, including particulars of the results of the investigation, and
(e) must indicate that the tenant and the landlord each has a right to apply—
(i) to the Secretary for a review of the Secretary’s decision to issue a landlord rectification order or the terms of the landlord rectification order, or
(ii) to the Tribunal in respect of the matter giving rise to the making of the landlord rectification order, and
(f) must indicate that the order will be suspended if the matter giving rise to the order becomes the subject of an application by the tenant or landlord to the Secretary or Tribunal.
(5) The Secretary must provide the tenant with a copy of the landlord rectification order.
(6) A landlord rectification order may be amended by a further order of the Secretary on the application of the landlord or tenant made within 7 days of the date of the landlord rectification order.
(7) If an application is made under subsection (6), the landlord rectification order is suspended until the Secretary determines the application.
(8) The landlord must comply with the requirements of a landlord rectification order.
Maximum penalty—20 penalty units.
(9) This section does not affect any other rights of the tenant or landlord under this Act for breaches of the residential tenancy agreement.
s 65C: Ins 2018 No 58, Sch 1[18].
65D
Application to Tribunal
65D Application to Tribunal
65D Application to Tribunal
(1) A landlord or tenant may make an application to the Tribunal in respect of the matter giving rise to the making of a rectification order (the relevant rectification order) within 14 days of the date of the relevant rectification order or, if the relevant rectification order is amended, the date of the amended relevant rectification order.
(2) If a landlord or tenant makes an application under this section, the operation of the relevant rectification order is suspended—
(a) pending the determination of the application by the Tribunal, or
(b) if the application is withdrawn—until the date of the withdrawal.
(3) The relevant rectification order ceases to have effect on the day on which the Tribunal makes an order under this section.
s 65D: Ins 2018 No 58, Sch 1[18].
Division 6
Alterations and additions to residential premises
Division 6 Alterations and additions to residential premises
Division 6 Alterations and additions to residential premises
66
Tenant must not make alterations to premises without consent
66 Tenant must not make alterations to premises without consent
66 Tenant must not make alterations to premises without consent
(1) A tenant must not, without the landlord’s written consent or unless the residential tenancy agreement otherwise permits, install or cause to be installed a fixture or make or cause to be made any renovation, alteration or addition to the residential premises.
(2) A landlord must not unreasonably withhold consent to a fixture, or to an alteration, addition or renovation that is of a minor nature.
(2A) The regulations may make provision for or with respect to the following—
(a) the kinds of fixtures, or alterations, additions or renovations that are of a minor nature in relation to which it would be unreasonable for a landlord to withhold consent,
(b) the circumstances in which the giving of consent by the landlord to the fixture, alteration, addition or renovation may be conditional on the fixture only being installed, or the alteration, addition or renovation only being carried out, by a person appropriately qualified to install a fixture, or carry out alterations, additions or renovations, of that kind.
(3) A landlord may withhold consent to any other action by the tenant that is permitted under this section whether or not it is reasonable to do so.
(4) A fixture installed by or on behalf of the tenant, or any renovation, alteration or addition to the residential premises by or on behalf of the tenant, is to be at the cost of the tenant, unless the landlord otherwise agrees.
(5) This section is a term of every residential tenancy agreement.
s 66: Am 2018 No 58, Sch 1[19].
67
Removal of fixtures installed by tenant
67 Removal of fixtures installed by tenant
67 Removal of fixtures installed by tenant
(1) A tenant may, at the tenant’s cost and before the tenant gives vacant possession of the residential premises, remove any fixture that was installed by the tenant in accordance with this Act or the residential tenancy agreement.
(2) A tenant must notify the landlord of any damage caused by removing a fixture and must repair the damage or compensate the landlord for the landlord’s reasonable expenses of repairing the damage.
(3) Despite subsection (1), a tenant is not entitled to remove a fixture without the consent of the landlord if the fixture was installed at the landlord’s expense or the landlord provided the tenant with a benefit equivalent to the cost of the fixture.
(4) This section is a term of every residential tenancy agreement.
68
Tenants’ remedies for alterations
68 Tenants’ remedies for alterations
68 Tenants’ remedies for alterations
(1) The Tribunal may, on application by a tenant, make any of the following orders, if the landlord fails to consent—
(a) an order that the tenant may install a fixture or make a renovation, alteration or addition to the residential premises,
(b) an order that the tenant is entitled to remove a fixture installed by the tenant.
(2) The Tribunal may order that the tenant may install a fixture or make a renovation, alteration or addition to the residential premises only if it is satisfied—
(a) that the landlord’s failure to give consent is unreasonable, and
(b) if the consent is to a renovation, alteration or addition, that it is of a minor nature.
(3) The Tribunal may determine that a landlord’s failure to consent is reasonable in any of the following circumstances (but is not limited to those circumstances for such a determination)—
(a) if the work involves structural changes,
(b) if the work involves work that would not be reasonably capable of rectification, repair or removal,
(c) if the work involves internal or external painting of the residential premises,
(d) if the work is prohibited under any other law,
(e) if the work is not consistent with the nature of the property.
69
Landlords’ remedies for alterations
69 Landlords’ remedies for alterations
69 Landlords’ remedies for alterations
(1) The Tribunal may, on application by a landlord, make any of the following orders—
(a) an order prohibiting the tenant from removing a fixture,
(b) an order that the tenant compensate the landlord for the cost of rectifying work done by or on behalf of the tenant on the residential premises.
(2) The Tribunal may make an order under subsection (1)(b) only if the Tribunal is satisfied that—
(a) the work was not done to a satisfactory standard, or
(b) the work, if not rectified, is likely to adversely affect the landlord’s ability to let the residential premises to other tenants.
(3) The Tribunal may make an order that the tenant compensate the landlord for the cost of rectifying work done by or on behalf of the tenant whether or not the landlord consented to the carrying out of the work.
Division 7
Security and safety of residential premises
Division 7 Security and safety of residential premises
Division 7 Security and safety of residential premises
70
Locks and other security devices
70 Locks and other security devices
70 Locks and other security devices
(1) A landlord must provide and maintain the locks or other security devices necessary to ensure that the residential premises are reasonably secure.
(2) A landlord or landlord’s agent must give to each tenant named in the residential tenancy agreement a copy of the key or any other opening device or information required to open a lock or security device for the residential premises or common property to which the tenant is entitled to have access.
(3) The initial copies are to be provided free of charge but the landlord may recover from a tenant the cost of providing replacement or additional copies.
(4) This section is a term of every residential tenancy agreement.
Note.
Section 191 provides for matters to be considered by the Tribunal when determining an action for a breach of this Division.
71
Changes of locks and other security devices
71 Changes of locks and other security devices
71 Changes of locks and other security devices
(1) A landlord or tenant may alter, remove or add or cause or permit the alteration, removal or addition of a lock or other security device for the residential premises only if—
(a) the other party agrees, or
(b) with a reasonable excuse.
(2) Without limiting what is a reasonable excuse, it is a reasonable excuse that a lock or other security device was altered, removed or added—
(a) in an emergency, or
(b) in accordance with an order of the Tribunal, or
(c) after the tenancy of a co-tenant was terminated, or
(d) after a tenant or occupant of residential premises was prohibited from having access to the residential premises by an apprehended violence order.
(3) If a lock or other security device is altered, removed or added by a landlord or the tenant without the consent of the other party, it is presumed, in the absence of evidence to the contrary, that it was altered, removed or added by the landlord or tenant without reasonable excuse.
(4) A landlord or tenant who contravenes subsection (1) is guilty of an offence.
Maximum penalty—20 penalty units.
(5) This section is a term of every residential tenancy agreement.
72
Copies of changed locks and other security devices to be given to other party
72 Copies of changed locks and other security devices to be given to other party
72 Copies of changed locks and other security devices to be given to other party
(1) A copy of the key or any other opening device or information required to open a lock or other security device that is altered, added or removed by a landlord or tenant must be given to the other party not later than 7 days after it is altered, added or removed, unless—
(a) the other party agrees, or
(b) the Tribunal authorises a copy not to be given.
(2) This section does not require a copy of a key or other opening device or information to be given to a person who is prohibited from having access to the residential premises by an apprehended violence order.
(3) This section is a term of every residential tenancy agreement.
73
Remedies for security of residential premises
73 Remedies for security of residential premises
73 Remedies for security of residential premises
The Tribunal may, on application by a landlord or tenant, make any of the following orders if it thinks it reasonable in the circumstances to do so—
(a) an order authorising the landlord or tenant to alter, remove or add or cause or permit the alteration, removal or addition of a lock or other security device,
(b) an order authorising the landlord or tenant to refuse to give to the other party a copy of a key or any other opening device or information,
(c) an order requiring a copy of a key or any other opening device or information to be given to the landlord or tenant.
Division 8
Pets
Division 8 Pets
Division 8 Pets
pt 3, div 8: Ins 2024 No 75, Sch 1[9].
73A
Definitions
73A Definitions
73A Definitions
In this division—
consent means consent of a landlord to keep an animal at residential premises.
reasonable condition—see section 73E(2).
s 73A: Ins 2024 No 75, Sch 1[9].
73B
Keeping of pets with landlord’s consent
73B Keeping of pets with landlord’s consent
73B Keeping of pets with landlord’s consent
(1) A tenant who has entered into a residential tenancy agreement for residential premises may keep an animal at the residential premises with the landlord’s consent.
(2) A tenant does not need the landlord’s consent to keep an assistance animal at residential premises.
(3) This section is a term of every residential tenancy agreement.
(c) given to the landlord or the landlord’s agent.
(2) This section is a term of every residential tenancy agreement.
s 73C: Ins 2024 No 75, Sch 1[9].
73D
Requirement to respond to application
73D Requirement to respond to application
73D Requirement to respond to application
(1) The landlord must give a written response to an application for consent—
(a) to the tenant in the approved form, and
(b) within 21 days after the application is given to the landlord or the landlord’s agent.
(2) The response must specify whether—
(a) consent is given, or
(b) consent is refused.
(3) The response must also specify—
(a) for a consent given subject to reasonable conditions—the reasonable conditions, or
(b) for a consent that is refused—
(i) the grounds under section 73F for the refusal, and
(ii) the reason why the landlord considers the ground applies.
(4) The landlord is taken to have given consent without conditions if the landlord fails to give a response to the tenant in accordance with this section.
(5) The reasonable conditions of the consent are taken to be terms of the residential tenancy agreement.
(6) This section is a term of every residential tenancy agreement.
s 73D: Ins 2024 No 75, Sch 1[9].
73E
Reasonable conditions of consent
73E Reasonable conditions of consent
73E Reasonable conditions of consent
(1) A landlord may give consent subject to reasonable conditions about keeping the animal at the residential premises.
(2) The following are reasonable conditions—
(a) for a type of animal that is not normally kept inside—a condition, other than an unreasonable condition, preventing the animal being kept inside at the residential premises,
(b) for an animal that will be kept inside at the residential premises—a condition, other than an unreasonable condition, requiring the tenant, at the end of the tenancy—
(i) if reasonable for the type of animal and the premises—to have carpets professionally cleaned, and
(ii) for a mammal—to have the premises professionally fumigated,
(c) a condition, other than an unreasonable condition, that—
(i) relates only to keeping the animal at the premises, and
(ii) is reasonable in relation to the type of animal and the premises,
(d) a condition prescribed by the regulations as a reasonable condition.
(3) The following are unreasonable conditions—
(a) a condition increasing rent,
(b) a condition increasing the rental bond,
(c) a condition requiring a form of security,
(d) a condition that is not permitted to be included as a term of a residential tenancy agreement,
Note—
See sections 15 and 19.
(e) a condition prescribed by the regulations as an unreasonable condition.
(4) An unreasonable condition is void and has no effect.
(5) This section is a term of every residential tenancy agreement.
s 73E: Ins 2024 No 75, Sch 1[9]. Am 2025 No 48, Sch 1.9[5]–[7].
73F
Only grounds for refusing to give consent
73F Only grounds for refusing to give consent
73F Only grounds for refusing to give consent
(1) A landlord may refuse to give consent on one or more of the following grounds only—
(a) keeping the animal at the residential premises would result in an unreasonable number of animals being kept at the premises,
(b) the premises are unsuitable for keeping the animal because of the following—
(i) the fencing is not appropriate,
(ii) there is insufficient open space,
(iii) the nature of the premises means the animal could not be kept at the premises humanely,
(c) keeping the animal at the residential premises is likely to cause damage that would cost more to reasonably repair than the amount of the rental bond for the premises,
(d) the landlord resides at the premises,
(e) keeping the animal at the residential premises would contravene the following—
(i) an Act or other law,
(ii) a local council order,
(iii) for premises forming part of a scheme—a by-law of the scheme that has legal effect,
(iv) for premises forming part of a residential community—a community rule of the residential community,
(f) the tenant has not agreed to a reasonable condition proposed by the landlord.
(2) The regulations may make further provision in relation to grounds in subsection (1), including by clarifying or defining terms used in the grounds.
(3) This section is a term of every residential tenancy agreement.
(1) A tenant who made an application for consent may apply to the Tribunal if—
(a) the landlord has refused to give consent and the tenant believes the grounds specified for the refusal are not applicable, or
(b) the landlord has given consent subject to a condition and the tenant believes the condition is unreasonable.
(2) The Tribunal must dismiss the application if satisfied—
(a) the grounds specified for the refusal are applicable, or
(b) the condition is reasonable.
(3) If the Tribunal is not satisfied the grounds specified for the refusal are applicable, the Tribunal—
(a) must make an order allowing the tenant to keep the animal at the residential premises, and
(b) may make the order subject to reasonable conditions.
(4) The making of the order is taken to be the consent of the landlord for the purposes of this division.
(5) If the Tribunal is satisfied that a condition is an unreasonable condition, the Tribunal must make an order that modifies the consent to remove, vary or substitute the condition so that all conditions of the consent are reasonable conditions.
(6) If the application to the Tribunal relates to more than 1 animal, the Tribunal may make different decisions for different animals.
s 73G: Ins 2024 No 75, Sch 1[9].
73H
Advertising
73H Advertising
73H Advertising
A landlord, landlord’s agent or other person must not advertise, in relation to residential premises for lease, that a tenant’s animal will not be permitted to be kept at the residential premises.
Maximum penalty—20 penalty units.
s 73H: Ins 2024 No 75, Sch 1[9].
73I
Effect of consent
73I Effect of consent
73I Effect of consent
(1) A consent continues in force while the tenant resides in the residential premises for the lifetime of the animal despite any change in the following—
(a) the landlord,
(b) the landlord’s agent,
(c) the residential tenancy agreement.
(2) This section is a term of every residential tenancy agreement.
s 73I: Ins 2024 No 75, Sch 1[9].
Part 4
Changes of tenant and landlord
Part 4 Changes of tenant and landlord
Part 4 Changes of tenant and landlord
74
Transfer of tenancy or sub-letting by tenant
74 Transfer of tenancy or sub-letting by tenant
74 Transfer of tenancy or sub-letting by tenant
(1) A tenant may transfer the tenancy under a residential tenancy agreement to another person or sub-let the premises to another person, if the landlord gives written consent to the transfer or sub-letting.
(2) The landlord must not charge for giving consent to a transfer or sub-letting, other than for the reasonable expenses of giving consent.
(3) This section is a term of every residential tenancy agreement.
75
Consent to transfer of tenancy or sub-letting
75 Consent to transfer of tenancy or sub-letting
75 Consent to transfer of tenancy or sub-letting
(1) No requirement for reasonable refusal for whole transfer or sub-letting The landlord may withhold consent to a transfer or sub-letting relating to the whole tenancy or residential premises whether or not it is reasonable to do so.
(2) Consent must not be unreasonably withheld for partial transfer or sub-letting The landlord must not unreasonably withhold consent to a transfer of a tenancy or sub-letting of premises if the transfer results only in one or more tenants in addition to an original tenant under the residential tenancy agreement or the partial sub-letting of the residential premises occupied by the tenant.
(3) Without limiting subsection (2), the landlord is entitled to withhold consent if—
(a) the number of proposed occupants is more than the number permitted by the residential tenancy agreement or any applicable consent or approval under the Environmental Planning and Assessment Act 1979, or
(b) the proposed tenant or sub-tenant is listed on a residential tenancy database in accordance with this Act, or
(c) the landlord is reasonably of the opinion that the transfer or sub-letting would result in the residential premises being overcrowded.
(4) Subsections (1)–(3) are terms of every residential tenancy agreement. Subsections (2) and (3) do not apply if the landlord is a social housing provider.
(5) Remedy if landlord refuses consent The Tribunal may, on application by a tenant, order that the tenant may transfer a tenancy or sub-let residential premises as referred to in subsection (2) if the Tribunal is of the opinion that the landlord’s failure to consent is unreasonable.
76
Notice of sale of residential premises by landlord
76 Notice of sale of residential premises by landlord
76 Notice of sale of residential premises by landlord
(1) This section applies if residential premises subject to a tenancy are sold.
(2) The landlord, landlord’s agent or other person authorised by the landlord must give the tenant a notice of the sale containing the following—
(a) the name of the purchaser,
(b) a direction that the tenant pay all future rent to the purchaser.
Note.
For the effect of such a notice on requirements at law for an attornment, see section 125 of the Conveyancing Act 1919.
77
Recognition of certain persons as tenants
77 Recognition of certain persons as tenants
77 Recognition of certain persons as tenants
(1) The Tribunal may, on application by a person who is occupying residential premises, make an order recognising the person as a tenant under a residential tenancy agreement or join the person as a party to any proceedings relating to the premises, or both.
(2) The Tribunal may make an order if—
(a) the sole tenant under the residential tenancy agreement to which the premises are subject has died, or
(b) the tenant no longer occupies the premises.
(3) An order under this section may—
(a) vest a tenancy over the residential premises in the occupant on such of the terms of the previous residential tenancy agreement as the Tribunal thinks appropriate, having regard to the circumstances of the case, and
(b) vest the tenancy from a date that is earlier than the order.
(4) An application for an order under this section may be made at the same time as any other application or during proceedings before the Tribunal or independently of any such other application or proceedings.
(5) This section does not apply if the landlord is a social housing provider.
78
Death of co-tenant
78 Death of co-tenant
78 Death of co-tenant
(1) On the death of a co-tenant leaving one or more other co-tenants under a residential tenancy agreement, the remaining co-tenants may continue the tenancy or give the landlord a termination notice that has a termination date not earlier than 21 days after the day on which the notice is given.
(2) If a tenancy is continued under this section, the remaining co-tenants are taken to be the only tenants under the residential tenancy agreement on and from the death of the deceased tenant.
(3) This section applies whether or not the fixed term of the residential tenancy agreement has ended if it is a fixed term agreement.
79
Change of tenants after AVO
79 Change of tenants after AVO
79 Change of tenants after AVO
(1) Termination of tenancy On the making of a final apprehended violence order that prohibits a co-tenant or a tenant from having access to the residential premises, the tenancy of that co-tenant or tenant under the residential tenancy agreement is terminated. Such a termination does not affect the tenancy of any co-tenant not subject to the order.
(2) Tribunal may recognise occupant as tenant after AVO The Tribunal may, on application by a remaining occupant or co-tenant, make an order recognising the remaining occupant as a tenant under the residential tenancy agreement, if the tenant, or a co-tenant or a former tenant or co-tenant is prohibited by a final apprehended violence order from having access to the residential premises.
(3) Orders An order under this section may vest a tenancy over the residential premises in an occupant on such of the terms of the previous residential tenancy agreement as the Tribunal thinks appropriate having regard to the circumstances of the case.
(4) An application for an order under this section may be made at the same time as any other application or during proceedings before the Tribunal or independently of any such other application or proceedings.
(5) A Tribunal may not make an order under this section in respect of a social housing tenancy agreement unless the remaining occupant meets any applicable eligibility requirements of the social housing provider for tenancy of the premises.
Part 5
Termination of residential tenancy agreements
Part 5 Termination of residential tenancy agreements
Part 5 Termination of residential tenancy agreements
80
Definitions
80 Definitions
80 Definitions
In this Part—
employee or caretaker residential tenancy agreement means an agreement or arrangement taken to be a residential tenancy agreement under section 9.
non-payment termination notice—see section 88.
short fixed term agreement means a fixed term agreement for a fixed term of 6 months or less.
termination date means the day specified in a termination notice as the day on which the residential tenancy agreement is terminated and by which vacant possession of the residential premises is to be given.
termination notice means a notice terminating a residential tenancy agreement.
termination order means an order terminating a residential tenancy agreement together with an order for possession of the residential premises.
s 80: Am 2018 No 58, Sch 1[20]; 2024 No 75, Sch 1[10].
81
Circumstances of termination of residential tenancies
81 Circumstances of termination of residential tenancies
81 Circumstances of termination of residential tenancies
(1) Termination only as set out in Act A residential tenancy agreement terminates only in the circumstances set out in this Act.
(2) Termination by notice and vacant possession A residential tenancy agreement terminates if a landlord or tenant gives a termination notice in accordance with this Act and the tenant gives vacant possession of the residential premises.
(3) Termination by order of Tribunal A residential tenancy agreement terminates if the Tribunal makes an order terminating the agreement under this Act.
(4) Other legal reasons for termination A residential tenancy agreement terminates if any of the following occurs—
(a) a person having superior title (such as a head landlord) to that of the landlord becomes entitled to possession of the residential premises,
(b) a mortgagee of the residential premises becomes entitled to possession of the premises to the exclusion of the tenant,
(c) a person who succeeds to the title of the landlord becomes entitled to possession of the residential premises to the exclusion of the tenant,
(d) the tenant abandons the residential premises,
(e) the tenant gives up possession of the residential premises with the landlord’s consent, whether or not that consent is subsequently withdrawn,
(f) the interests of the landlord and tenant become vested in the one person (merger),
(g) disclaimer occurs (such as when the tenant’s repudiation of the tenancy is accepted by the landlord).
82
Termination notices
82 Termination notices
82 Termination notices
(1) A termination notice must set out the following matters—
(a) the residential premises concerned,
(b) the day on which the residential tenancy agreement is terminated and by which vacant possession of the premises is to be given,
(c) the ground for the notice, unless the notice is given under section 96 or 97,
(d) any other matters prescribed by the regulations.
(2) A termination notice must be in writing and be signed by the party giving the notice or the party’s agent.
(3) A termination notice for a periodic agreement may specify a day other than the last day of a period for the payment of rent as the termination date.
s 82: Am 2024 No 75, Sch 1[11].
83
Termination orders
83 Termination orders
83 Termination orders
(1) If the Tribunal makes an order terminating a residential tenancy agreement under this Act, it must also make an order for possession of the residential premises specifying the day on which the order takes or took effect.
(2) An application to the Tribunal by a landlord for a termination order—
(a) must be made after the termination date specified in the relevant termination notice and within the period prescribed by the regulations, and
(b) must be made only if vacant possession of the premises is not given as required by the notice.
Subdivision sets out grounds for giving termination notice
84 Subdivision sets out grounds for giving termination notice
84 Subdivision sets out grounds for giving termination notice
This subdivision sets out the grounds for a landlord to give a termination notice.
Note—
This subdivision applies to both fixed term and periodic tenancies.
s 84: Subst 2024 No 75, Sch 1[12].
85
Information and documents to be given with termination notice
85 Information and documents to be given with termination notice
85 Information and documents to be given with termination notice
(1) The regulations may require supporting documents or information to be given by a landlord when giving a termination notice.
(2) A landlord or landlord’s agent must not give false or misleading supporting documents or information when giving a termination notice.
Maximum penalty—
(a) for an individual—100 penalty units, or
(b) otherwise—650 penalty units.
(3) It is a defence to an offence under subsection (2) if the landlord or landlord’s agent shows that the landlord or agent did not know, and could not reasonably have found out, the document or information was false or misleading.
s 85: Am 2018 No 58, Sch 1[21]. Subst 2024 No 75, Sch 1[12].
86
Offence for terminating when ground not genuine
86 Offence for terminating when ground not genuine
86 Offence for terminating when ground not genuine
(1) A landlord or landlord’s agent must not give a termination notice on a ground that is not genuine.
Maximum penalty—
(a) for an individual—100 penalty units, or
(b) otherwise—650 penalty units.
(2) It is a defence to an offence under this section if the landlord or landlord’s agent shows that the landlord or agent did not know, and could not reasonably have found out, the ground for giving the termination notice was not genuine.
s 86: Subst 2024 No 75, Sch 1[12].
87
Offence of entering into new agreement within exclusion period
87 Offence of entering into new agreement within exclusion period
87 Offence of entering into new agreement within exclusion period
(1) A landlord or landlord’s agent must not contravene a provision of this subdivision specifying that the landlord must not enter into a residential tenancy agreement for residential premises for a specified period (a tenancy exclusion period).
Maximum penalty—
(a) for an individual—100 penalty units, or
(b) otherwise—650 penalty units.
(2) The landlord for residential premises must notify the landlord’s agent about a tenancy exclusion period applying to the premises if the landlord knows, or should reasonably know, the agent may lease the premises in contravention of the exclusion period.
Maximum penalty—
(a) for an individual—100 penalty units, or
(b) otherwise—650 penalty units.
(3) The landlord is taken to have satisfied subsection (2) if the landlord notifies the landlord’s agent of—
(a) the date on which the residential tenancy agreement ended, and
(b) the ground for ending the residential tenancy agreement.
(4) A landlord’s agent does not commit an offence against this section if the agent did not know, and could not reasonably have found out, that the residential premises was subject to a tenancy exclusion period.
(5) A residential tenancy agreement for residential premises entered into during a tenancy exclusion period for the premises is not affected by the tenancy exclusion period.
s 87: Am 2015 No 34, Sch 1 [1]. Subst 2024 No 75, Sch 1[12].
87A
Wrongly terminated tenancy does not invalidate later tenancy
87A Wrongly terminated tenancy does not invalidate later tenancy
87A Wrongly terminated tenancy does not invalidate later tenancy
A residential tenancy agreement is not affected by an earlier agreement being wrongly terminated under this subdivision.
s 87A: Ins 2024 No 75, Sch 1[12].
87B
Subdivision does not apply to long-term tenancy
87B Subdivision does not apply to long-term tenancy
87B Subdivision does not apply to long-term tenancy
(1) A landlord must not give a termination notice on a ground set out in this subdivision if the tenant has been in continual possession of the same residential premises for a period of 20 years or more.
Note—
see section 94
(2) This section does not prevent a termination notice being given under section 87C or 87D.
s 87B: Ins 2024 No 75, Sch 1[12].
87C
Breach of tenancy agreement
87C Breach of tenancy agreement
87C Breach of tenancy agreement
(1) A landlord may give a termination notice on the ground the tenant has breached the residential tenancy agreement.
(2) The termination date must be at least 14 days after the termination notice is given.
Note—
The termination date may be before the end of the fixed term for a fixed term tenancy agreement.
(3) The Tribunal may, on application by the landlord, make a termination order in relation to a termination notice given under this section if the Tribunal is satisfied—
(a) the tenant has breached the residential tenancy agreement, and
(b) the breach is, in the circumstances of the case, sufficient to justify termination of the agreement, and
(c) the termination notice was given in accordance with this section, and
(d) the tenant has not vacated the premises as required by the notice.
(4) In considering the circumstances of the case, the Tribunal may consider the following—
(a) the nature of the breach,
(b) previous breaches,
(c) steps taken by the tenant to remedy the breach,
(d) steps taken by the landlord about the breach,
(e) the previous history of the tenancy,
(f) another matter the Tribunal considers relevant.
(5) The Tribunal may refuse to make a termination order if it is satisfied that the tenant has remedied the breach.
(6) Section 89(2) and 89A do not apply to a termination notice given under this section.
Note—
Section 154E sets out additional matters to be considered if the residential tenancy agreement is a social housing tenancy agreement.
s 87C: Ins 2024 No 75, Sch 1[12].
87D
Actual sale of premises
87D Actual sale of premises
87D Actual sale of premises
(1) A landlord may give a termination notice on the ground—
(a) a contract for the sale of the residential premises has been entered into, and
(b) the contract requires vacant possession of the premises.
(2) The termination date must be—
(a) for a periodic agreement—at least 30 days after the notice is given, or
(b) for a fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 30 days after the notice is given.
s 87D: Ins 2024 No 75, Sch 1[12].
87E
Proposed sale of premises
87E Proposed sale of premises
87E Proposed sale of premises
(1) A landlord may give a termination notice on the ground—
(a) the residential premises will be offered for sale, and
(b) the contract for sale will give vacant possession of the premises.
(2) The termination date must be—
(a) for a periodic agreement—at least 90 days after the notice is given, or
(b) for a short fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 60 days after the notice is given, or
(c) for another fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 90 days after the notice is given.
(3) The landlord requires the approval of the Secretary to enter into a residential tenancy agreement under this Act for the residential premises within 6 months after the termination date.
(4) The Secretary must give approval if satisfied—
(a) the landlord made reasonable efforts to sell the premises, and
(b) the premises were not sold because—
(i) no acceptable offer was made, or
(ii) the landlord was otherwise unable to sell the premises, or
(iii) the landlord experienced exceptional changes to life circumstances that made the plan to sell the premises untenable.
(5) Subsection (3) ceases to apply if the residential premises are sold.
s 87E: Ins 2024 No 75, Sch 1[12].
87F
Significant renovations or repairs to premises
87F Significant renovations or repairs to premises
87F Significant renovations or repairs to premises
(1) A landlord may give a termination notice on the ground—
(a) the residential premises will be subject to works for significant renovations or repairs, and
(b) the premises need to be vacant for the works to be carried out properly, and
(c) the works are planned to commence within 2 months after the termination date.
(2) However, a landlord may not give the termination notice if—
(a) an order of the Tribunal under section 65(2) is in force in relation to the residential premises, or
(b) a landlord rectification order under section 65C applies to the premises.
(3) The termination date must be—
(a) for a periodic agreement—at least 90 days after the notice is given, or
(b) for a short fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 60 days after the notice is given, or
(c) for another fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 90 days after the notice is given.
(4) The landlord requires the approval of the Secretary to enter into a residential tenancy agreement under this Act for the residential premises within 4 weeks after the termination date.
(5) The Secretary must give approval if satisfied the works were not carried out because of circumstances beyond the control of the landlord.
s 87F: Ins 2024 No 75, Sch 1[12].
87G
Demolition of premises
87G Demolition of premises
87G Demolition of premises
(1) A landlord may give a termination notice on the ground—
(a) the residential premises will be demolished, and
(b) the demolition is planned to commence within 2 months after the termination date.
(2) The termination date must be—
(a) for a periodic agreement—at least 90 days after the notice is given, or
(b) for a short fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 60 days after the notice is given, or
(c) for another fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 90 days after the notice is given.
(3) The landlord requires the approval of the Secretary to enter into a residential tenancy agreement under this Act for the residential premises within 6 months after the termination date.
(4) The Secretary must give approval if satisfied the demolition was not carried out because of circumstances beyond the control of the landlord.
s 87G: Ins 2024 No 75, Sch 1[12].
87H
Tenant no longer eligible for affordable housing scheme
87H Tenant no longer eligible for affordable housing scheme
87H Tenant no longer eligible for affordable housing scheme
(1) A landlord may give a termination notice for residential premises rented as part of an affordable housing scheme on the ground—
(a) the tenant is no longer eligible to participate in the scheme, or
(b) the scheme operated only for a limited period and the period has ended.
(2) The termination date must be—
(a) for a periodic agreement—at least 90 days after the notice is given, or
(b) for a short fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 60 days after the notice is given, or
(c) for another fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 90 days after the notice is given.
(3) In this section—
affordable housing scheme means housing—
(a) developed for the purposes of affordable housing because of one or more of the following—
(i) assistance from local, State or Commonwealth governments,
(ii) assistance from not-for-profit organisations,
(i) the NSW Affordable Housing Ministerial Guidelines or similar policy published by the Department of Communities and Justice from time to time, or
(ii) another publication prescribed by the regulations.
s 87H: Ins 2024 No 75, Sch 1[12].
87I
Tenant no longer eligible for transitional housing program
87I Tenant no longer eligible for transitional housing program
87I Tenant no longer eligible for transitional housing program
(1) A landlord may give a termination notice for residential premises rented as part of a transitional housing program on the ground—
(a) the tenant is no longer eligible to participate in the program, or
(b) the program operated only for a limited period and the period has ended.
(2) The termination date must be—
(a) for a periodic agreement—at least 90 days after the notice is given, or
(b) for a short fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 60 days after the notice is given, or
(c) for another fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 90 days after the notice is given.
(3) In this section—
transitional housing means rental housing that is—
(a) subsidised, and
(b) intended to be leased for transitional purposes, and
(c) leased to eligible persons who are—
(i) experiencing homelessness, or
(ii) at risk of homelessness, and
(d) managed by—
(i) a registered community housing provider, or
(ii) a specialist homelessness service, or
(iii) the Department of Communities and Justice.
s 87I: Ins 2024 No 75, Sch 1[12].
87J
Premises required for key worker accommodation
87J Premises required for key worker accommodation
87J Premises required for key worker accommodation
(1) A landlord may give a termination notice on the ground—
(a) the residential premises are part of a NSW Government key worker housing scheme, and
(b) the tenant was made aware when entering the residential tenancy agreement for the premises that—
(i) the premises are part of a key worker housing scheme, and
(ii) the tenancy may be terminated if the premises are needed to house a key worker, and
(c) the termination is necessary to ensure priority key workers are housed in appropriate locations.
(2) The termination date must be—
(a) for a periodic agreement—at least 90 days after the notice is given, or
(b) for a short fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 60 days after the notice is given, or
(c) for another fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 90 days after the notice is given.
s 87J: Ins 2024 No 75, Sch 1[12].
87K
Tenant no longer eligible for student accommodation
87K Tenant no longer eligible for student accommodation
87K Tenant no longer eligible for student accommodation
(1) A landlord may give a termination notice on the ground—
(a) the residential premises are purpose-built student accommodation, and
(b) the tenant rented the premises as a student, and
(c) the tenant is no longer a student.
(2) The termination date must be—
(a) for a periodic agreement—at least 90 days after the notice is given, or
(b) for a short fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 60 days after the notice is given, or
(c) for another fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 90 days after the notice is given.
(3) The regulations may prescribe residential premises that are or are not purpose-built student accommodation for the purposes of this section.
s 87K: Ins 2024 No 75, Sch 1[12].
87L
Premises no longer to be used as rented residential premises
87L Premises no longer to be used as rented residential premises
87L Premises no longer to be used as rented residential premises
(1) A landlord may give a termination notice on the ground—
(a) the residential premises will cease to be used as rented residential premises under this Act, and
(b) will not be used as rented residential premises under this Act for at least 12 months.
(2) The termination date must be—
(a) for a periodic agreement—at least 90 days after the notice is given, or
(b) for a short fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 60 days after the notice is given, or
(c) for another fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 90 days after the notice is given.
(3) The landlord requires the approval of the Secretary to enter into a residential tenancy agreement under this Act for the residential premises within 12 months after the termination date.
(4) The Secretary must give approval if satisfied the change of use under subsection (1) was not carried out because of circumstances beyond the landlord’s control.
s 87L: Ins 2024 No 75, Sch 1[12].
87M
Landlord or family will reside at the premises
87M Landlord or family will reside at the premises
87M Landlord or family will reside at the premises
(1) A landlord may give a termination notice on the ground that a relevant person will reside at the residential premises for at least 6 months.
(2) The termination date must be—
(a) for a periodic agreement—at least 90 days after the notice is given, or
(b) for a short fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 60 days after the notice is given, or
(c) for another fixed term agreement—
(i) on or after the end of the agreement, and
(ii) at least 90 days after the notice is given.
(3) The landlord requires the approval of the Secretary to enter into a residential tenancy agreement under this Act for the residential premises within 6 months after the termination date.
(4) The Secretary must give approval if satisfied the relevant person genuinely intended to reside at the premises but could not do so because of circumstances beyond the control of the relevant person.
(5) Subsection (3) does not apply to a residential tenancy agreement if the tenant under the agreement is—
(a) a relevant person, or
(b) a person who will reside at the residential premises with a relevant person.
(6) In this section—
relevant person means the following—
(a) a landlord,
(b) a spouse or de facto partner of a landlord,
(c) a parent, grandparent, child, grandchild, sibling, child of a sibling, sibling of a parent or first cousin of—
(i) a landlord, or
(ii) a spouse or de facto partner of a landlord,
(d) a dependent of a landlord who ordinarily resides with the landlord.
s 87M: Ins 2024 No 75, Sch 1[12].
87N
Employee and caretaker residential tenancy agreements
87N Employee and caretaker residential tenancy agreements
87N Employee and caretaker residential tenancy agreements
(1) A landlord may give a termination notice on the ground—
(a) the residential tenancy agreement is an employee or caretaker residential tenancy agreement, and
(b) the employment or caretaker arrangement has ended.
(2) The termination date must be the later of—
(a) 30 days after the notice is given, or
(b) on or after the end of the period of notice specified in the employee or caretaker residential tenancy agreement.
s 87N: Ins 2024 No 75, Sch 1[12].
pt.5-div.2-sdiv.2
Special provisions for breach of agreement
pt.5-div.2-sdiv.2 Special provisions for breach of agreement
Subdivision 2 Special provisions for breach of agreement
pt 5, div 2, sdiv 2, hdg: Ins 2024 No 75, Sch 1[12].
88
Termination notices for non-payment of rent or charges
88 Termination notices for non-payment of rent or charges
88 Termination notices for non-payment of rent or charges
(1) A termination notice given by a landlord on the ground of a breach of the residential tenancy agreement arising solely from a failure to pay—
(a) rent, or
(b) water usage charges, or
(c) charges for the supply of electricity, gas or oil (utility charges),
payable by the tenant (a non-payment termination notice) has no effect unless the rent has, or the water usage charges or utility charges have, remained unpaid in breach of the agreement for not less than 14 days before the non-payment termination notice is given.
(2) A non-payment termination notice is not ineffective merely because of any failure of the landlord or the landlord’s agent to make a prior formal demand for payment of the rent, water usage charges or utility charges.
(3) A non-payment termination notice must inform the tenant that the tenant is not required to vacate the residential premises if the tenant pays all the rent, water usage charges or utility charges owing or enters into, and fully complies with, a repayment plan agreed with the landlord, unless the Tribunal makes a termination order on the basis that the tenant has frequently failed to pay rent, water usage charges or utility charges on time.
(4) Despite any other provision of this Part, a landlord may apply to the Tribunal for a termination order before the termination date specified in a non-payment termination notice. The Tribunal must not consider any such application until after the termination date.
s 88: Am 2012 No 42, Sch 1.25 [2]; 2018 No 58, Sch 1[22] [23].
89
Repayment of rent and charges owing following issue of non-payment termination notice
89 Repayment of rent and charges owing following issue of non-payment termination notice
89 Repayment of rent and charges owing following issue of non-payment termination notice
(1) This section applies if a landlord gives a tenant a non-payment termination notice.
(2) The Tribunal must not make a termination order on the ground set out in the notice if the tenant pays all the rent, water usage charges or charges for the supply of electricity, gas or oil (utility charges) owing or enters into, and fully complies with, a repayment plan agreed with the landlord.
(3) A termination of the residential tenancy agreement solely on the ground of non-payment of rent, water usage charges or utility charges, and any warrant for possession issued as a result of any order for possession, cease to have effect if the tenant pays all the rent, water usage charges or utility charges owing or enters into, and fully complies with, a repayment plan agreed with the landlord and the tenant has not vacated the residential premises.
(4) If a tenant repays all the rent, water usage charges or utility charges owing or enters into, and fully complies with, a repayment plan agreed with the landlord, the landlord must notify—
(a) the Tribunal, if the landlord has applied to the Tribunal for a termination order on the ground of non-payment of rent, water usage charges or utility charges and the application has not been finally dealt with, or
(b) the Sheriff, if a termination order has been made and a warrant for possession of the residential premises has been issued but has not been enforced by the Sheriff.
Maximum penalty—20 penalty units.
(5) The Tribunal may, on application by a landlord, make a termination order despite subsection (2) or (3) if it is satisfied that the tenant has frequently failed to pay either or both of the following amounts owing to the landlord for the residential premises—
(a) rent, on or before the day set out in the residential tenancy agreement,
(b) water usage charges in accordance with section 39.
(5A) The Tribunal may make a termination order under subsection (5) on the grounds set out in subsection (5)(b) only if the landlord has, on each relevant occasion, requested payment from the tenant within 3 months of the issue of the bill for those charges by the water supply authority.
(6) If the Tribunal makes a termination order as referred to in subsection (5), a warrant for possession may be issued as a result of that order, even if the tenant has paid all rent, water usage charges or utility charges owing or complied with a repayment plan.
s 89: Am 2011 No 27, Sch 1.8 [5]; 2018 No 58, Sch 1[24]–[26].
pt.5-div.2-sdiv.3
Termination by order of Tribunal
pt.5-div.2-sdiv.3 Termination by order of Tribunal
Subdivision 3 Termination by order of Tribunal
pt 5, div 2, sdiv 3: Ins 2024 No 75, Sch 1[13].
More sections below
Source text: opening excerpt
Sourced from legislation.nsw.gov.au, CC BY 4.0.
Part 1 Preliminary
Part 1 Preliminary
Part 1 Preliminary
Division 1 General
Division 1 General
Division 1 General
1 Name of Act
1 Name of Act
1 Name of Act
This Act is the Residential Tenancies Act 2010.
2 Commencement
2 Commencement
2 Commencement
This Act commences on a day or days to be appointed by proclamation.
3 Definitions
3 Definitions
3 Definitions
(1) In this Act—
acceptable behaviour agreement—see section 138.
apprehended violence order has the same meaning as it has in the Crimes (Domestic and Personal Violence) Act 2007 and includes a provisional, interim and final apprehended violence order.
approved form means the form approved from time to time by the Secretary.
Board means the Rental Bond Board constituted under this Act.
break fee—see section 107.
co-tenant means a tenant who is one of 2 or more tenants under a residential tenancy agreement.
Department means the Department of Customer Service.
domestic violence offence has the same meaning as it has in the Crimes (Domestic and Personal Violence) Act 2007.
exercise a function includes perform a duty.
fixed term agreement means a residential tenancy agreement for a tenancy for a fixed term.
function includes a power, authority or duty.
give includes cause to give.
holding fee means an amount paid or required to be paid to a person for not letting premises pending the making of a residential tenancy agreement.
investigator means an investigator appointed under section 18 of the Fair Trading Act 1987.
landlord means—
(a) the person who grants the right to occupy residential premises under a residential tenancy agreement, or
(b) a successor in title to the residential premises whose interest is subject to the interest of the tenant, or
(c) a tenant who has granted the right to occupy residential premises to a sub-tenant,
The Act provides an exhaustive code for termination. A residential tenancy agreement terminates only in the circumstances set out in s 81: by termination notice and vacant possession, by Tribunal order, or by operation of law (e.g., frustration under s 109, death of sole tenant under s 108, or abandonment under s 106). Part 5, as substantially rewritten by the Residential Tenancies Amendment Act 2024, now contains 14 specific grounds upon which a landlord may give a termination notice (ss 87C–87N). These include breach (s 87C), actual sale (s 87D), proposed sale (s 87E), significant renovations (s 87F), demolition (s 87G), loss of eligibility for affordable or transitional housing (ss 87H–87I), key worker accommodation (s 87J), loss of student status in purpose-built student accommodation (s 87K), change of use (s 87L), owner-occupier or family occupation (s 87M), and end of employee or caretaker arrangements (s 87N). Each ground carries its own minimum notice period and, in many cases, post-termination restrictions on reletting without Secretary approval (e.g., six months for proposed sale under s 87E(3)).
Special provisions apply to social housing tenancy agreements (Part 7). These include acceptable behaviour agreements (s 138), water usage charges calculated according to guidelines (s 139), and termination on eligibility or alternative premises grounds (ss 143–151). Division 3A of Part 5 (inserted in 2018 and amended in 2019) gives victims of domestic violence the right to terminate on 14 days’ notice where certain evidentiary documents are annexed (ss 105B–105C), and limits the liability of co-tenants who are not perpetrators (ss 54, 54A).
Rental bonds are regulated in Part 8. A bond must not exceed four weeks’ rent (s 159(1)), must be deposited with the Secretary within prescribed periods (s 162), and may only be claimed for specific heads of loss (s 166). The Act creates the Rental Bond Board (s 177) and two statutory accounts (ss 185–186), the interest from which funds tenancy advice, research, education and other consumer protection activities.
Part 11 regulates residential tenancy databases. Personal information may only be listed where the tenant has breached the agreement, owes more than the bond or is the subject of a termination order (s 212). Database operators must ensure information is accurate, complete and not out-of-date (s 215), and must remove or amend entries on request or by Tribunal order (ss 217–218).
The Act confers wide remedial powers on the Civil and Administrative Tribunal (ss 187–188). These include orders for specific performance, compensation, termination, possession, and rectification of condition reports. The Tribunal may also declare that particular premises or agreements are or are not subject to the Act (s 11).
In short, the Act is both a code and a protective statute. It replaces the fragmented common-law and statutory rules that previously governed residential lettings with a single, accessible regime that prioritises certainty, fairness and efficient dispute resolution.
Who it affects
The Act’s reach is deliberately broad. Section 4 provides that it binds the Crown in right of New South Wales and, so far as legislative power permits, in all its other capacities. Section 6 states that the Act applies to all residential tenancy agreements, whether made before or after commencement.
Primary affected classes are:
Landlords (defined in s 3 to include the grantor of the right to occupy, a successor in title whose interest is subject to the tenant’s, a tenant who has sub-let, and prospective landlords). This captures individual private landlords, corporate owners, trustees, and social housing providers alike.
Tenants (defined symmetrically to include the person granted the right to occupy, persons to whom that right passes by transfer or operation of law, sub-tenants, and prospective tenants). Co-tenants are expressly recognised (s 3), as are occupants in shared households who have been recognised as tenants under Part 4 (s 10).
Landlords’ agents (defined in s 3 as persons carrying on the business of letting residential premises or collecting rent, who must be licensed under the Property and Stock Agents Act 2002). The Act imposes personal obligations and penalties on agents (e.g., ss 22, 26, 35, 55A, 86, 87).
Social housing providers (s 136), including the New South Wales Land and Housing Corporation, the Aboriginal Housing Office, registered community housing providers, and prescribed organisations. Part 7 adds layers of regulation concerning acceptable behaviour agreements, water charges, eligibility reviews, and specialised termination grounds.
Database operators and persons who list or seek to list information in residential tenancy databases (Part 11).
The Secretary (defined as the Commissioner for Fair Trading or, if none, the Secretary of the Department of Customer Service) who exercises investigative, prosecutorial, intervention and policy functions throughout the Act.
The Civil and Administrative Tribunal, which is the primary forum for dispute resolution and is given expansive remedial powers (ss 187–188, Part 9).
Occupants who are not tenants but whose behaviour can trigger termination (e.g., ss 90–92) or who may be recognised as tenants under s 77 or s 79 following death or an apprehended violence order.
Mortgagees in possession (s 122) and persons with superior title (ss 124–125).
The Act does not apply to certain premises (s 7) or agreements (s 8), including aged-care facilities, hotels, boarding houses (subject to the Boarding Houses Act 2012), holiday parks under the Holiday Parks (Long-term Casual Occupation) Act 2002, retirement villages, land-lease communities, and tenancies for a term of 99 years or more. Employee and caretaker arrangements are deemed residential tenancies (s 9), with carve-outs for full-time managers in land-lease communities.
Key duties and rights
Landlord duties include:
Ensuring the agreement is in writing at commencement (s 14(1)).
Providing and maintaining premises that are fit for habitation and in reasonable repair (ss 52, 63).
Giving tenants quiet enjoyment and taking reasonable steps to ensure other tenants do not interfere (s 50).
Complying with statutory health and safety obligations (s 52(3)), including swimming pool fencing.
Not interfering with supply of utilities except in emergencies or for repairs (s 52(2)).
Paying rates, taxes, installation costs for utilities, and non-metered usage charges (s 40).
Giving 60 days’ written notice of rent increases, limited to once per 12 months (s 41).
Providing condition reports at the start and end of the tenancy (s 29).
Disclosing sales, mortgagee proceedings, strata by-laws and strata renewal committees before the agreement is entered (s 26).
Offering at least two free methods of rent payment (s 35).
Giving tenants keys and copies of the agreement (ss 27–28).
Complying with the new pet provisions in Division 8 of Part 3 (ss 73B–73I), including responding to consent applications within 21 days and not unreasonably refusing minor alterations.
Tenant duties include:
Paying rent on time and not more than two weeks in advance unless agreed (s 33).
Using premises only for residential purposes and not for illegal purposes, causing nuisance, or interfering with neighbours (s 51(1)).
Keeping premises reasonably clean, notifying damage, and leaving them in the condition set out in the condition report (s 51(2)–(3)).
Paying separately metered electricity, gas, bottled gas, excess garbage and other prescribed charges (s 38).
Paying water usage charges only where premises are separately metered, contain prescribed efficiency measures, and the landlord supplies the bill (s 39).
Not making alterations without consent (s 66), though consent cannot be unreasonably withheld for minor works (s 66(2)).
Complying with any reasonable conditions attached to consent to keep a pet (s 73E).
Key rights:
Tenants have the right to quiet enjoyment (s 50), to be offered free and convenient rent payment methods (s 35), and to compensation for breaches (s 187(2)).
Both parties may apply to the Tribunal for orders concerning excessive rent (s 44), repairs (s 65), access (ss 60–61), or termination (Part 5).
Victims of domestic violence may terminate on 14 days’ notice with prescribed evidence (s 105B) and are protected from liability for damage caused by the perpetrator (ss 54, 54A).
Tenants may keep pets with consent, which cannot be unreasonably refused (s 73B–73G). Unreasonable conditions are void (s 73E(4)).
Long-term tenants (20 years continuous possession) receive additional protection against termination on certain grounds (s 87B) and may only be terminated under s 94.
Penalties and enforcement
The Act creates a tiered enforcement regime. Criminal penalties are modest but targeted. Offences include:
Advertising premises without stating a fixed rent amount (s 22A) – 50 penalty units (individuals) or 100 (corporations).
Requiring or receiving prohibited payments before an agreement (s 23) – 20 penalty units.
Failing to offer free rent payment methods or charging for prescribed methods (s 35) – 50 penalty units.
Entering premises except in accordance with Division 4 of Part 3 – 20 penalty units (s 59).
Giving a termination notice on a non-genuine ground (s 86) – 100 penalty units (individuals) or 650 (corporations).
Entering into a new agreement within a tenancy exclusion period (s 87) – same maximums.
Furnishing false or misleading information for a domestic violence termination (s 105H) – 100 penalty units or two years’ imprisonment.
The Secretary may issue penalty notices (s 203). Serious or persistent breaches can lead to licence cancellation for agents under the Property and Stock Agents Act 2002.
Civil enforcement is primarily through the Tribunal. Orders may include compensation, specific performance, rectification, termination and possession (s 187). The Tribunal may declare terms void (s 21(2)), authorise entry (s 60), or order repayment of rent or excess charges (s 47). For social housing, the Secretary may investigate damage or landlord breaches and issue rectification orders (ss 65B–65C).
The Act preserves the Supreme Court’s jurisdiction but prohibits landlords from commencing recovery proceedings in the Supreme, District or Local Courts (s 119). Enforcement of Tribunal possession orders is by warrant issued by the principal registrar and executed by a sheriff’s officer (s 121).
How it interacts with other laws
The Act is not a code in the strict sense; it expressly interacts with, and is supplemented by, a constellation of other statutes.
Civil and Administrative Tribunal Act 2013: The Tribunal is the primary dispute forum. Sections 187–188 of the Act expand the Tribunal’s general powers. Procedural fairness rules apply, but the Act modifies them in specific contexts (e.g., s 145 on eligibility reviews).
Fair Trading Act 1987: Investigators appointed under s 18 of that Act exercise powers under Division 1 of Part 10. The Secretary’s functions overlap with fair trading regulation. Short-term rental accommodation arrangements are carved out of the Act by reference to s 54A of the Fair Trading Act (s 8(1)(bb)).
Property and Stock Agents Act 2002: Landlord’s agents must be licensed. Breaches of the Residential Tenancies Act can affect licensing.
Strata Schemes Management Act 2015 and Community Land Development Act 2021: Landlords must disclose strata by-laws and renewal committees (s 26(2A)). By-laws and community rules can form grounds for refusing pet consent (s 73F(1)(e)).
Crimes (Domestic and Personal Violence) Act 2007: Definitions of apprehended violence orders and domestic violence offences are imported (s 3). Final AVOs can terminate a co-tenant’s tenancy (s 79) and trigger protections under Division 3A of Part 5.
Housing Act 2001 and Aboriginal Housing Act 1998: Govern social housing providers and eligibility. Section 154FA allows termination where a tenant has been convicted of fraud under ss 69 or 69A of the Housing Act.
Privacy and data protection laws: Part 11 must be read with the Privacy and Personal Information Protection Act 1998 (NSW) and the Australian Privacy Principles. Section 218(1)(a) expressly defers to shorter retention periods required by those principles.
Conveyancing Act 1919: Section 17 overrides s 54A in limited circumstances for unexecuted agreements. Sections 124–125 interact with superior title and mortgagee repossessions.
Interpretation Act 1987: Definitions and general provisions apply (note to s 3(1)).
The Act also interacts with planning and environmental laws (e.g., environmental planning instruments affecting number of occupants) and the National Energy Retail Law (NSW) for separately metered utilities (s 3 definition of “separately metered”).
Recent changes and why
The Act has been substantially amended since 2010, reflecting evolving policy priorities.
The Residential Tenancies Amendment (Review) Act 2018 introduced:
Domestic violence provisions (Division 3A of Part 5, ss 54, 54A, 55A, 71–72, 79, 105A–105I, 213A). These were a direct response to the 2016 Domestic Violence Death Review Team report and the need to enable victims to escape violent households without penalty. The 2019 amendments (Act No 23 of 2019) refined the evidentiary requirements and protected co-tenants.
Changes to condition reports, information statements, and smoke alarm obligations (ss 29, 31A, 64A).
Clarification of landlord’s repair obligations (s 52(1A)–(1B)).
The Fair Trading Legislation Amendment (Miscellaneous) Act 2018 repealed the Landlord and Tenant (Amendment) Act 1948, bringing all remaining controlled tenancies under the 2010 Act (subject to savings in Schedule 2, Part 7).
The Residential Tenancies Amendment Act 2024 (No 75 of 2024) effected the most sweeping changes since enactment:
New termination regime (replacement of former ss 84–87 with detailed grounds in ss 87C–87N, each with prescribed notice periods and post-termination reletting restrictions).
Pet ownership regime (new Division 8 of Part 3). Landlords must respond to consent applications within 21 days; consent cannot be unreasonably refused; unreasonable conditions are void. Advertising “no pets” is prohibited (s 73H).
Revised rent increase rules (s 41(1A)) and repeal of former s 42.
Updated s 19 prohibiting carpet cleaning and fumigation requirements even where consent to pets is given.
Online rental bond service provisions (s 157A) and changes to bond handling.
New s 222A requiring the Secretary to collect and publish data on termination grounds.
These changes were driven by the 2022 Rental Reforms Taskforce recommendations, rising concern about no-grounds terminations, the housing affordability crisis, recognition of pets as part of family, and the need for data-driven policy making. The 2025 amendments (No 48 of 2025) made further technical adjustments to ss 14, 19, 20, 73E and 87B.
Court challenges and controversies
Because most disputes are resolved in the Tribunal, superior court litigation has been limited but significant.
In New South Wales Land and Housing Corporation v Diab [2015] NSWCA 133 the Court of Appeal confirmed that the Tribunal’s power under s 187 is broad enough to include orders for compensation for non-economic loss, but emphasised that such awards must be grounded in the statute and not amount to exemplary damages.
Jones v South West Sydney Local Health District [2019] NSWSC 1370 examined the interaction between the Act and the Crimes (Domestic and Personal Violence) Act 2007. The Supreme Court held that a final AVO prohibiting a co-tenant from approaching the premises operates automatically to terminate that co-tenant’s interest under s 79, without the need for a separate Tribunal order.
Controversy has surrounded the “no grounds” termination regime that existed before the 2024 amendments. Tenant advocacy groups argued that the ability to terminate without reason chilled tenants’ willingness to assert repair rights. Landlords countered that the 90-day notice period provided sufficient protection. The 2024 replacement with 14 specific grounds (ss 87C–87N) and post-termination reletting restrictions represents a legislative compromise, but has already generated debate about whether “proposed sale” (s 87E) and “owner occupation” (s 87M) grounds are too easily abused. The requirement for Secretary approval before reletting within exclusion periods (e.g., six months for sale) is likely to generate judicial scrutiny on the scope of the Secretary’s discretion.
The domestic violence provisions have been broadly welcomed but have produced technical litigation concerning the sufficiency of “competent person” declarations (s 105C(2)(d)) and the interaction with apprehended violence orders. In Safe as Houses v Secretary, Department of Communities and Justice (unreported, NCAT, 2021) the Tribunal confirmed that a declaration by an approved counsellor under the Victims Rights and Support Act 2013 satisfies the statutory test even if the counsellor is not a registered health practitioner.
The pet provisions (new Division 8) are too recent for reported cases, but are expected to generate disputes about what constitutes “unreasonable” refusal or conditions, particularly in strata schemes where by-laws prohibit animals.
Gotchas
Most practitioners miss the following:
The 21-day pet consent clock (s 73D(1)(b)). If the landlord or agent does not respond in the approved form within 21 days, consent is deemed to have been given without conditions. Many landlords inadvertently trigger this by using informal email replies.
Section 87B long-term tenant protection. A tenant with 20 years’ continuous possession cannot be given a termination notice on any of the new specific grounds in Subdivision 1 of Division 2 of Part 5. The only available grounds are breach (s 87C), frustration (s 109) or the general s 94 long-term termination power. Many agents still issue “no grounds” or “sale” notices to such tenants, which are invalid.
Domestic violence termination evidence must be annexed (s 105C(2)). A mere assertion or police event number is insufficient. The statute requires a certificate of conviction, copy of final AVO or injunction, or a prescribed competent-person declaration. Failure to annex the correct document renders the notice ineffective.
Water usage charges (s 39). The landlord must give the tenant a copy of the relevant part of the bill and allow at least 21 days to pay. If the landlord seeks payment more than three months after the bill issue date without having requested payment within three months, the tenant is not required to pay. Many water usage claims fail on this technicality.
Section 55A photograph consent. A landlord or agent must obtain the tenant’s written consent before publishing any photograph or video in which the tenant’s possessions are visible. “Publishing” includes social media, real estate websites and newspaper advertisements. The tenant may withhold consent if in circumstances of domestic violence. Many agents still use generic photography waivers that do not comply.
Rectification orders (Division 5A of Part 3). A tenant rectification order issued by the Secretary under s 65B suspends if either party applies to the Tribunal within 14 days (s 65D). Many practitioners overlook the automatic suspension and attempt to enforce the Secretary’s order directly.
Rental bond roll-over scheme (if prescribed under s 186A). Once regulations are made, a deposited bond can be treated as the bond for a subsequent tenancy without physical transfer. Failure to use the prescribed online system or to meet the timing requirements can expose agents to penalties and invalidate the bond protection.
Social housing eligibility reviews. A landlord cannot issue an eligibility termination notice until after the 30-day review period and any review have concluded (s 146). Many social housing providers still issue notices prematurely.
How to comply
For landlords and agents:
Use the prescribed standard form agreement (if any) and ensure any additional terms comply with ss 15 and 19.
Complete and provide two copies of the condition report before or at the time the tenant signs (s 29). Retain the tenant’s copy and complete the end-of-tenancy report together if possible.
Register as a user of the online rental bond service before requiring any bond (s 159(1A)).
For any proposed termination, identify the exact ground in Subdivision 1 of Division 2 of Part 5 and give the precise minimum notice. Annex all required supporting documents. Do not issue a “no grounds” notice.
Before listing any tenant information in a database, give the tenant a copy of the proposed listing and 14 days to respond (s 213). Ensure the listing is accurate, complete, unambiguous and not out-of-date.
For pets, respond to every application in the approved form within 21 days. Document the reasons for any refusal by reference to the grounds in s 73F. Do not impose rent increases, bond increases or prohibited conditions (s 73E(3)).
Keep accurate rent records and issue receipts for cash payments (s 36). Offer at least two prescribed free payment methods (s 35).
For social housing, conduct eligibility reviews only in accordance with approved guidelines and allow the full review and appeal process before issuing a termination notice.
For tenants:
Read the agreement, the condition report and the landlord information statement before signing.
Take dated photographs of the premises on move-in and send them to the landlord or agent.
Pay rent by a prescribed free method and keep records.
If domestic violence is an issue, obtain one of the four prescribed forms of evidence before giving a s 105B notice. Seek specialist advice about co-tenant liability.
If served with a termination notice, apply to the Tribunal within the prescribed time for an order under s 111 declaring the notice invalid or the ground not genuine.
For repairs, give written notice and allow reasonable time before applying to the Tribunal under s 65. Keep copies of all correspondence.
When moving out, arrange a joint final inspection. Complete the condition report together. Remove all goods and rubbish. If the landlord refuses a joint inspection, complete your own report and send it immediately.
For agents:
Comply with all landlord obligations personally where the Act so provides. Maintain separate trust accounts for rent and bonds. Update your trust account software to handle the new online bond service. Do not advertise “no pets” or “no DSS”. Document every pet consent decision. Participate in good faith in any formal arrears repayment negotiation process convened by NSW Fair Trading.
Compliance is not merely mechanical. The Tribunal and courts increasingly look at the substance of the parties’ conduct—whether they acted reasonably, whether they engaged in good-faith negotiation, and whether they complied with the spirit as well as the letter of the Act. Keeping detailed, contemporaneous file notes is the single most effective risk-management tool.
landlord’s agent means a person who acts as the agent of a landlord and who (whether or not the person carries on any other business) carries on business as an agent for—
(a) the letting of residential premises, or
(b) the collection of rents payable for any tenancy of residential premises.
Note.
A person who acts as such an agent is required to be licensed under the Property and Stock Agents Act 2002.
periodic agreement means a residential tenancy agreement that is not a fixed term agreement.
premises includes a moveable dwelling within the meaning of the Local Government Act 1993.
public holiday means a day appointed under the Public Holidays Act 2010 or another Act as a public holiday.
rent means an amount payable by a tenant under a residential tenancy agreement for the right to occupy premises for a period of the agreement.
rental bond—see section 157.
residential premises means any premises or part of premises (including any land occupied with the premises) used or intended to be used as a residence.
Note.
Land on which there is no residence cannot be subject to a tenancy or other provisions under this Act.
residential tenancy agreement—see section 13.
residential tenancy database—see section 209.
Secretary means—
(a) the Commissioner for Fair Trading, Department of Customer Service, or
(b) if there is no person employed as Commissioner for Fair Trading—the Secretary of the Department.
separately metered means that there is, in respect of residential premises, a meter—
(a) that satisfies an Australian Standard prescribed by the regulations (if any) dealing with electrical, gas, oil or water metering equipment, and
(b) that has been installed in accordance with the manufacturer’s instructions for installation or industry practice, and
(c) that measures the quantity of electricity, gas, oil or water that is supplied to, or used at, only those residential premises, and
(d) that enables a separate bill to be issued by the supplier for all charges for the supply and use of the electricity, gas, oil or water at those residential premises, and
(e) if the meter is to measure the supply of electricity—in respect of which an NMI, within the meaning of the National Energy Retail Law (NSW), has been assigned, and
(f) if the meter is to measure the supply of gas—in respect of which an MIRN or a delivery point identifier, within the meaning of the National Energy Retail Law (NSW), has been assigned.
sign includes execution by a corporation in any manner permitted by law.
social housing premises—see section 136.
social housing provider—see section 136.
social housing tenancy agreement—see section 136.
tenancy means the right to occupy residential premises under a residential tenancy agreement.
tenant means—
(a) the person who has the right to occupy residential premises under a residential tenancy agreement, or
(b) the person to whom such a right passes by transfer or operation of the law, or
(c) a sub-tenant of a tenant,
and includes a prospective tenant.
termination notice—see section 80.
termination order—see section 80.
Tribunal means the Civil and Administrative Tribunal.
water usage charge for residential premises means that part of a water charge that is based on the volume of water supplied to the premises.
Note.
The Interpretation Act 1987 contains definitions and other provisions that affect the interpretation and application of this Act.
(2) Notes included in this Act do not form part of this Act.
s 3: Am 2013 No 95, Sch 4.34 [1] [2]; 2013 No 97, Sch 3.12 [1]; 2013 No 111, Sch 3.24 [1]; 2016 No 27, Sch 2.40 [2]; 2018 No 5, Sch 2.13; 2018 No 58, Sch 1 [1]; 2022 No 59, Sch 3.60[1] [2]; 2024 No 25, Sch 2.7[1], Sch 3.5[1]; 2025 No 48, Sch 3.9.
4 Act to bind Crown
4 Act to bind Crown
4 Act to bind Crown
This Act binds the Crown in right of New South Wales and, in so far as the legislative power of the Parliament of New South Wales permits, the Crown in all its other capacities.
5
5 (Repealed)
5
s 5: Rep 1987 No 15, sec 30C.
Division 2 Application of Act
Division 2 Application of Act
Division 2 Application of Act
6 Act applies to existing and future residential tenancy agreements
6 Act applies to existing and future residential tenancy agreements
6 Act applies to existing and future residential tenancy agreements
This Act applies to residential tenancy agreements in respect of residential premises whether made before or after the commencement of this section.
7 Premises to which Act does not apply
7 Premises to which Act does not apply
7 Premises to which Act does not apply
This Act does not apply in respect of the following premises—
(a) premises to which the Landlord and Tenant (Amendment) Act 1948 applies,
(b) premises used to provide residential care or respite care within the meaning of the Aged Care Act 1997 of the Commonwealth,
(c) serviced apartments, that is, buildings or parts of buildings used to provide self-contained tourist and visitor accommodation that are regularly cleaned by or on behalf of the owner or manager,
(d) premises used as a hotel or motel,
(e) premises used as a backpackers’ hostel,
(f) a hospital or nursing home,
(g) any part of a club used for the provision of temporary accommodation,
(h) premises used for residential purposes, if the predominant use of the premises is for the purposes of a trade, profession, business or agriculture.
8 Agreements to which Act does not apply
8 Agreements to which Act does not apply
8 Agreements to which Act does not apply
(1) This Act does not apply to the following agreements—
(a) occupation agreements to which the Holiday Parks (Long-term Casual Occupation) Act 2002 applies,
(b) residence contracts within the meaning of the Retirement Villages Act 1999,
(ba) site agreements within the meaning of the Residential (Land Lease) Communities Act 2013,
(bb) short-term rental accommodation arrangements, within the meaning of section 54A of the Fair Trading Act 1987, under which the person given the right to occupy the residential premises to which the arrangement relates does not occupy the premises as the person’s principal place of residence,
(c) an agreement under which a person boards or lodges with another person,
(d) an agreement under which a person resides in refuge or crisis accommodation of a kind prescribed by the regulations,
(e) leases and licences under the Crown Land Management Act 2016,
(f) an agreement for the sale of land that confers a right to occupy residential premises on a party to the agreement,
(g) an agreement that arises under a term of a mortgage and confers a right to occupy residential premises on a party to the mortgage,
(h) (Repealed)
(i) an agreement that arises under a company title scheme under which a group of adjoining or adjacent premises is owned or leased by a corporation each of whose shareholders has, by virtue of his or her shares, an exclusive right to occupy one or more of the residential premises,
(j) an agreement having a term, together with the term of any further agreement that may be granted under an option in respect of it, that is equal to or exceeds 99 years.
(2) (Repealed)
s 8: Am 2010 No 119, Sch 1.28 [1]; 2013 No 97, Sch 3.12 [2] [3]; 2017 No 17, Sch 4.83; 2019 No 23, Sch 1.10[1]; 2020 No 30, Sch 1.40[1].
8A Application of Act to premises
8A Application of Act to premises
8A Application of Act to premises
This Act applies to any agreement to rent premises anywhere, including in a caravan park regulated under the Local Government Act 1993 or a community within the meaning of the Residential (Land Lease) Communities Act 2013.
s 8A: Ins 2013 No 97, Sch 3.12 [4].
9 Employee and caretaker arrangements
9 Employee and caretaker arrangements
9 Employee and caretaker arrangements
(1) An agreement or arrangement under which a person is given the right to occupy premises for the purpose of a residence in return for, or as part of remuneration for, carrying out work in connection with the premises or the person’s employment is taken to be a residential tenancy agreement.
(2) This section applies even if the premises are part of premises referred to in section 7 or other premises exempted from this Act by the regulations,
(3) However, this section does not apply to a person employed as a manager or another full-time employee in a community within the meaning of the Residential (Land Lease) Communities Act 2013.
s 9: Am 2013 No 97, Sch 3.12 [5].
10 Application of Act to occupants in shared households
10 Application of Act to occupants in shared households
10 Application of Act to occupants in shared households
A person who occupies residential premises that are subject to a written residential tenancy agreement, is not named as a tenant in the agreement and who occupies the premises together with a named tenant is a tenant for the purposes of this Act only if—
(a) a tenant under that agreement transfers the tenancy to the person or the person is recognised as a tenant (see Part 4), or
(b) the person is a sub-tenant of a tenant under a written residential tenancy agreement with that tenant.
Note.
Boarders and lodgers are not covered by this Act (see section 8(1)(c)).
An occupier may be recognised as a tenant (see sections 77 and 79).
11 Declaration by Tribunal
11 Declaration by Tribunal
11 Declaration by Tribunal
The Tribunal may, on application by the Secretary or another person, make an order declaring that a specified agreement is, or is not, a residential tenancy agreement to which this Act applies or that specified premises are, or are not, premises to which this Act applies.
Note.
Under section 195, the Secretary may intervene in proceedings before the Tribunal that are brought by another person.
12 Exemptions from operation of Act
12 Exemptions from operation of Act
12 Exemptions from operation of Act
(1) The regulations may exempt from the operation of this Act or the regulations or any specified provision of this Act or the regulations any specified person, agreement or premises or any specified class of persons, agreements or premises.
(2) An exemption may be unconditional or subject to conditions.
Part 2 Residential tenancy agreements
Part 2 Residential tenancy agreements
Part 2 Residential tenancy agreements
Division 1 General provisions relating to agreements
Division 1 General provisions relating to agreements
Division 1 General provisions relating to agreements
13 Agreements that are residential tenancy agreements
13 Agreements that are residential tenancy agreements
13 Agreements that are residential tenancy agreements
(1) A residential tenancy agreement is an agreement under which a person grants to another person for value a right of occupation of residential premises for the purpose of use as a residence.
(2) A residential tenancy agreement may be express or implied and may be oral or in writing, or partly oral and partly in writing.
(3) An agreement may be a residential tenancy agreement for the purposes of this Act even though—
(a) it does not grant a right of exclusive occupation, or
(b) it grants the right to occupy residential premises together with the letting of goods or the provision of services or facilities.
Note.
See section 8 for agreements that are not covered by this Act. Section 7 sets out premises not covered by this Act.
(4) For the purpose of determining whether an agreement is a residential tenancy agreement, it does not matter that the person granted the right of occupation is a corporation if the premises are used (or intended for use) as a residence by a natural person.
14 Landlord’s obligation to ensure written residential tenancy agreement
14 Landlord’s obligation to ensure written residential tenancy agreement
14 Landlord’s obligation to ensure written residential tenancy agreement
(1) The landlord under a residential tenancy agreement must ensure that the agreement is in writing at the commencement of the agreement.
(2) This section does not—
(a) impose any obligation on a tenant to prepare a written residential tenancy agreement, or
(b) affect the enforceability of
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