2.4 Chronology of Events
32 As will be seen, the relationship between Hatch and Mr Nuttall was plagued with difficulties and did not evolve as either party might have hoped or expected.
33 At the time Mr Nuttall commenced his employment with Hatch on 1 July 2017, Hatch's Melbourne office was very small, with few employees. Both Mr Wild and Mr Moran were relatively recent hires.
34 Mr Nuttall's employment agreement did not expressly set out the scope of his role as Manager Infrastructure - Southern Region and Mr Nuttall was never provided with a formal written description of his role. Mr Nuttall considered his role to encompass the following duties and responsibilities, in respect of the Southern Region (namely Victoria):
(a) Managing the pricing of work and projects;
(b) Bringing in business and clients, tendering;
(c) Managing the control of costs and outgoings;
(d) Hiring and termination of staff;
(e) Growing the team to meet the business plan - namely, 40-50 employees by the end of October 2019;
(f) Achieving the business plan target of revenue >$10 million in the Financial Year ending September 2019;
(g) Client meetings;
(h) Strategic growth of the business in the Southern Region;
(i) Promote the profile of the Business in the Southern Region;
(j) Manage the operations of the Southern Region; and
(k) Acting as Project Director.
35 Mr Nuttall considered the central elements of his role to be in winning work and recruiting and managing staff. Between 2017 and 2018, Hatch successfully tendered for a number of significant infrastructure projects in the Southern Region, including Melbourne's West Gate Tunnel, Western Roads Upgrade, Melbourne Metro Tunnel and designs for the Melbourne Airport Upgrade.
36 Mr Moran considered a central element of Mr Nuttall's role to be in delivering projects on budget and in accordance with client expectations, including understanding the details of client projects and identifying any risk areas for Hatch.
37 At the commencement of his employment, Mr Nuttall travelled to Portugal where his partner and children were and to return to Australia with them. Mr Moran was unaware of the purchase of that leave and received what he considered to be short notice of that leave. Mr Nuttall was absent for approximately 2 weeks shortly after the commencement of his employment. By email sent to Mr Moran on 21 August 2017, Mr Nuttall acknowledged that he "clearly need[ed] to improve my communication on leave". Mr Moran required Mr Nuttall to purchase leave to cover his absence.
38 Mr Wild had a history of suffering from depression and anxiety, often away from work due to illness. Mr Moran had at one time said to Mr Nuttall that "[Mr Wild] has gone off again".
39 On 2 February 2018, Mr Wild sent an email to two individuals, at least one of whom was a direct report of Mr Nuttall (Mr Taylor), with a subject heading "Western Road Upgrade Design - critical design information, inputs and issues", in which Mr Wild set out "a few concerns" he had with the project. He forwarded a copy of the email to Mr Moran. Mr Moran responded at one point:
Great to have you all over it. Tim is clearly not, irrespective of his rhetoric.
40 From February 2018, Mr Moran instituted monthly project review meetings with each project team to review project progress and budgetary performance as well as weekly Regional Infrastructure Leadership Team meetings with his direct reports to review employee utilisation.
41 In around March or April 2018, Mr Wild broke his ankle which also resulted in a further absence from the office. Mr Moran said to Mr Nuttall at the time that "[Mr Wild] is off again, now with a twisted ankle".
42 On 4 May 2018, an email was sent to Mr Nuttall and Mr Taylor requesting they provide their preferred time to set a recurring team meeting with Mr Wild for the Civil and Structural teams, with the first to commence the following Monday. The email also attached an organisation chart. Mr Nuttall did not respond to the request for a preferred time but asked for his version of the organisation chart to be prepared for further discussion with Mr Wild. Mr Wild sent an email to Mr Moran saying:
Tim is becoming a problem.
Why...he and [Mr Taylor] are resisting team meetings and the structure I am putting in place is beyond me.
…
Can you call them into your office for a chat?
They seem allergic to role clarity, team leadership and taking directions from me.
43 Mr Moran responded by email saying:
let the 3 of us get together on Monday and talk it through. Tim seems to be responsive to that sort of approach historically.
44 At the end of June 2018, Mr Nuttall received an email from a representative of Hatch's South African office, seeking to arrange a visit to Australia. On 2 July 2018, a follow up email was sent to Mr Nuttall and this time, also addressed to Mr Wild and Mr Moran. Mr Moran forwarded the email to Mr Wild as a "[g]ood example of Tim not covering things off before disappearing on leave".
45 Mr Moran expected Mr Nuttall to be across the details of client projects, including budget, timing and costs issues. Mr Moran made inquiries of Mr Nuttall relating to details of projects which Nuttall considered to be non-urgent but in respect of which Mr Moran required timely responses. Mr Moran considered Mr Nuttall to fail to provide timely responses to his queries.
46 On 13 July 2018 Mr Nuttall sent an email to himself entitled "Dave Moran", which was in the following terms:
Notes in response to Dave Moran phone call where he said: "Nathan has been working hard these past months...and so have I (DM), and you have managed to balance your life more and have time off..."
In the past two months I have:
Single handedly written and submitted the vicroads second prequal submission
Took over the entire management of the WRU structures group, drove realistic program to completion with entire team and contractor on board with really minor issues through effective communication
Drove re-structure of WRU management through strategic changes that our entire project team now is content, as well as largely stepping all over the PD to take action where the PO should have been
Undertook the compilation and strategy of the entire structures component on the successful Monash tender
Single handedly tendered and secured the Taylors Road bridge design
Still managed to spend enough time with the staff to retain Steve R and maintain happiness of others
Work with Rob H to complete and review a new ISO9001 QMS with circa 15 new documents
Amongst all other day to day activities with strategic growth, Jeremy/commercials, HPSJV, WGTP, resourcing, Planning BD, LD
But yes you and Nathan have worked hard and I have tried to also balance my family life.
Thank you
47 Mr Nuttall had a practice of working away from the office, sometimes from home. Mr Moran expected employees of the Infrastructure group to work from the office and attend office meetings in-person. Examples were given of Mr Nuttall failing to return to the office in time for a Regional Infrastructure Leadership Team meeting on 16 July 2018 due to flight delays after working remotely interstate and failing to return to the office when expected due to a "non-pupil day" at school. Mr Moran sent a message to Mr Nuttall at the time stating:
It just doesn't feel very fair to me Tim. I think it was already really reasonable to let you work remotely last Monday and Friday. And travel should be in your time not the business's. I'm not happy.
There were also instances of Mr Moran sending messages to Mr Nuttall, enquiring of when Mr Nuttall expected to be in the office.
48 On 16 July 2018, Mr Nuttall sent another email to himself with the subject line "Fwd: Dave Moran" in which he recorded the above text message from Mr Moran and added the following:
Working from home is just a location. I worked at least [fulltime] if not more those days. Today was an oversight but have been working and by the end of tonight would have produced a finalised [West Gate Tunnel project temporary works] proposal. [Mr Moran's] approach is totally demoralizing and makes me not want to continue putting in effort totally unrecognised.
49 Mr Wild requested Mr Nuttall provide him an outline of the key responsibilities of the senior roles under Mr Nuttall, including Mr Nuttall's own, on at least 20 July, 22 July, 23 July and 25 July 2018.
50 From mid-2018, Mr Wild was experiencing mental health issues resulting in absences from the office and throughout August 2018 was on extended leave. Mr Nuttall reported directly to Mr Moran during Mr Wild's absence. Mr Nuttall was unable to respond to questions Mr Moran asked of him in project and leadership team meetings. Mr Nuttall did not consider it to be part of his role to have direct knowledge of the details Mr Moran sought.
51 Over July and August 2018 one of the projects Mr Nuttall worked on was a tender for a section of the Inland Rail Project in Queensland. Mr Nuttall had concerns about Hatch's ability to resource a role as lead designer for the tender and had prepared a submission on the basis that instead Hatch would perform a consulting role. Mr Nuttall raised his concerns with Mr Moran. Following discussions he had with the client, Mr Moran agreed that Hatch would be capable of performing the role of lead designer.
52 On or about 6 August 2018, Mr Moran travelled to China for a week, during which time Mr Nuttall was responsible for creating the final presentation to the client to secure the tender for Hatch as lead designer for the Inland Rail Project. Before Mr Moran left for China Mr Nuttall expressed his concerns about Hatch's ability to deliver the project should the tender be successful. Mr Moran told Mr Nuttall that he believed Hatch would be able to deliver the project as they would have time to assemble a team should the tender be successful.
53 On or about 7 August 2018, Mr Nuttall had a discussion with his colleague, Mr D'Cruz. Mr D'Cruz was not part of the same team as Mr Nuttall but was part of another group and was also based in Melbourne. In that discussion Mr Nuttall expressed difficulties he was experiencing with Mr Moran and workload issues resulting from Mr Wild's absence. Mr Nuttall expressed his disagreement with Mr Moran's manner for dealing with staffing issues and Mr Moran's demands on Mr Nuttall to be across the details of client projects. Mr Nuttall considered Mr Moran's demands in this respect were distracting Mr Nuttall from carrying out the work Mr Nuttall considered he should be performing. Mr Nuttall expressed frustration with Mr Moran's failure to communicate with him and respond to issues Mr Nuttall considered important. Mr D'Cruz suggested that Mr Nuttall speak with Mr Kwak, the Managing Director for Asia and Australia.
54 During August 2018, there were issues with one of the projects Hatch was working on, the Western Roads Upgrade. Mr Wild, the leader for that project was on leave and the client communicated with Mr Nuttall.
55 Mr Nuttall considered Mr Moran's manner towards him over August and September 2018 to be abrupt, unsupportive and unappreciative. Mr Nuttall had no recollection of Mr Moran ever congratulating or praising him. Mr Nuttall considered Mr Moran's demands of him to be unreasonable.
56 Mr Nuttall considered that Mr Moran was issuing instructions to persons reporting to Mr Nuttall without communicating to Mr Nuttall. Mr Nuttall had concerns about the stress levels of some members of his team due to the responsibilities Mr Moran was imposing on them. When Mr Nuttall raised a query with Mr Moran about one of these instances relating to Mr Parsons, Mr Moran responded by email sent on 9 August 2018 stating:
Yes I asked him to cover [Mr Wild] on the JV Committee as most of the issues are commercial in any case. I thought I'd told you, sorry I didn't.
I have not talked to him about [Mr Wild] beyond what I told the group, however I did ask him to stop sending emails to [Mr Wild] (which I thought should have been obvious).
I thought that he was handling the stress pretty well, but I could see that he was struggling in this morning's call. I'll spend some time with him next week. We can bring in help if we have to.
57 On 14 August 2018 Mr Nuttall received an email invitation to an on-line meeting with Mr Kwak. It was Mr Kwak's practice to have periodic catch-ups with Hatch employees in different regions. Mr Nuttall was invited to raise any issues in respect of what was happening in his region or other matters he wished to discuss with Mr Kwak.
58 On 15 August 2018, at a monthly Infrastructure project review meeting relating to projects including the Western Roads Upgrade, Mr Nuttall was asked by Mr Moran to explain the increases in costs to complete the project. Mr Nuttall was unable to provide Mr Moran with the responses Mr Moran was seeking but said he would follow up on the costs issues raised. During the meeting Mr Nuttall also conveyed his belief that Hatch would be paid for an overrun on a different project. That belief turned out to be misplaced.
59 On 20 August 2018 Mr Nuttall received a message from a Hatch employee, Mr Taylor, telling Mr Nuttall that Mr Taylor was in hospital, having had a nervous breakdown and suffering anxiety. Mr Taylor held the role of Civil Director/Engineering Manager.
60 On 21 August 2018, Mr Nuttall entered Mr Moran's office and read him Mr Taylor's message. In addition to the absences of Mr Wild and Mr Taylor, another Hatch employee (Mr Howard, who held the role of Structures Lead) had been diagnosed with fatigue issues. Mr Nuttall told Mr Moran that there were workplace stress issues in the Melbourne office. Mr Moran did not agree that Mr Wild's mental health issues were related to his work and considered that a level of stress in the workplace was to be expected. Mr Moran told Mr Nuttall that he considered it unlikely that Mr Taylor had suffered a nervous breakdown but was likely suffering some form of anxiety. Mr Nuttall said to Mr Moran that he was concerned about the demands being placed on employees as the business was expanding rapidly. Mr Moran told Mr Nuttall that he considered Mr Nuttall and Mr Parsons were able to deal with matters.
61 On 21 August 2018, there was a Regional Infrastructure Leadership Team meeting at which both Mr Moran and Mr Nuttall were present. Mr Nuttall was asked about staff utilisation in relation to a couple of projects. Mr Moran was not satisfied that Mr Nuttall was able to provide a satisfactory explanation. Costs forecast for the Western Roads Upgrade were above previous estimates. Mr Moran considered cost estimating and forecasting to be part of Mr Nuttall's responsibility. At the meeting, Mr Nuttall was charged with responsibility for reviewing and taking control of the structures completion schedule.
62 On or about 21 August 2018, Mr Moran asked Mr Nuttall to come into his office and asked about Mr Nuttall's experience in design management. He told Mr Nuttall that whilst Mr Moran knew Mr Nuttall was good at winning work, he was not sure of Mr Nuttall's experience in managing the delivery of projects. Mr Nuttall took the question as a criticism and an insult, given Mr Nuttall's professional experience. Mr Nuttall told Mr Moran that he had extensive design management experience, including on Brisbane Airport Link and other projects he had worked on during his time at Nuttall Engineering Consultants. Mr Moran instructed Mr Nuttall to lead the delivery of the Western Roads Upgrade project as the structure design manager and to be directly involved in the delivery of the project. Mr Nuttall raised his concerns about other issues relating to Hatch's Infrastructure business, including staffing. Mr Moran instructed Mr Nuttall to focus on delivering the Western Roads Upgrade project.
63 Mr Nuttall was aware of issues with the Western Roads Upgrade project and had commenced to work on appointing a Structures director.
64 Mr Moran expressed concern to Mr Nuttall about what he perceived to be his lack of physical presence in the office.
65 On 22 August 2018 at about 8.19 am Mr Moran began to prepare a note of his thoughts about Mr Nuttall's performance, particularly following Mr Nuttall's responses at the Regional Infrastructure Leadership Team meeting the previous day. Mr Moran was preparing the notes with a view to informing a performance management discussion he intended to have with Mr Nuttall.
66 On 22 August 2018 at approximately 11.54 am, Mr Nuttall attended an on-line meeting with Mr Kwak which lasted about 50 minutes. There was difficulty in the evidence of each of Mr Nuttall and Mr Kwak in relation to the precise content of this discussion. Mr Nuttall's evidence was coloured by his emotions, and it was difficult to distinguish between his recollection of what was said to him and what he believed or understood to be said. Mr Kwak's evidence was given in a guarded manner and his recollections were unclear. The conversation occurred some five years ago. I make the following findings based on the balance of probabilities and the brief contemporaneous notes made by Mr Kwak.
67 Mr Nuttall told Mr Kwak that the business was succeeding but with Mr Wild away, Mr Nuttall was experiencing difficulties with Mr Moran. Mr Nuttall told Mr Kwak that members of Mr Nuttall's team were suffering from stress related mental health issues. Mr Nuttall told Mr Kwak of the absences of Mr Wild and Mr Taylor due to anxiety issues and that he was struggling with Mr Moran's management style. Mr Nuttall was struggling to meet Mr Moran's demands (which Mr Nuttall considered to be task-driven and focussed on project details and unreasonable) while also performing the work that Mr Nuttall considered important.
68 Mr Nuttall said to Mr Kwak that Mr Moran was not communicating clearly and did not discuss matters with Mr Nuttall before making decisions that Mr Nuttall considered affected his work, in particular Mr Moran's willingness to tender for the Inland Rail Project on the basis that Hatch would perform the lead design role. Mr Nuttall expressed concern to Mr Kwak that Mr Moran's approach to this project was not consistent with the business plan for the Infrastructure group.
69 Mr Nuttall also expressed difficulties he was experiencing with other projects, including the Western Roads Upgrade project and West Gate Tunnel project because of difficulties Mr Nuttall saw in the way in which Hatch's joint venture partner in those projects was performing its role.
70 Mr Nuttall also expressed concern that Mr Moran was working on his own organisation chart for the Southern region notwithstanding that Mr Nuttall and Mr Wild had spent significant time on creating such a chart. Mr Nuttall told Mr Kwak that Mr Moran had made a decision to hire someone Mr Nuttall had interviewed at Mr Moran's request and had told Mr Moran was not appropriate for the role.
71 Along with other staff at Hatch, Mr Nuttall was working long hours. Mr Nuttall told Mr Kwak of his concerns about staff well-being and the workplace environment.
72 Mr Kwak told Mr Nuttall that he would look into the issues raised and that he understood that it could be difficult to discuss issues with Mr Moran. Mr Kwak said to Mr Nuttall that Mr Moran had come from a contracting background and he tended to have a different approach to someone from a consulting background. Mr Kwak's notes of the 22 August 2018 catch-up record (emphasis added):
Tim struggling with David M- comms, task driver, project focus, needs alignment - investigate
73 Mr Nuttall was under the impression that he would be left to perform his own role in the way he considered appropriate.
74 On 23 August 2018, Mr Nuttall unexpectedly encountered Mr Wild in the street. Mr Wild was still on sick leave. Mr Wild told Mr Nuttall that he was feeling well, that he had established a routine that was working for him and was looking forward to returning to work. I accept Mr Nuttall's evidence that Mr Nuttall told Mr Wild that he was looking forward to Mr Wild's return and that matters had been difficult in his absence.
75 On 24 August 2018 Mr Nuttall's partner was required to urgently fly to Portugal as her grandmother, with whom Mr Nuttall's partner had a close relationship, had taken ill. Mr Nuttall was left to care for his two school-aged children. Mr Nuttall contacted Mr Moran on 23 August when he learned of his partner's need to go and informed Mr Moran that he would need to work flexibly in the office for the following week to enable him to perform the school drop-off and pick-up but would work from home in the evenings. Mr Moran did not comment beyond remarking that he thought Mr Nuttall usually dropped his children off at school in the mornings.
76 Mr Kwak was concerned about the dynamics in Mr Moran's team. On 24 August 2018, Mr Kwak spoke to Mr Moran in order to gain a better understanding of the working relationship between Mr Moran and Mr Nuttall. Mr Kwak asked Mr Moran how things were doing. Mr Moran told Mr Kwak about operational issues relating to projects for which Mr Nuttall was responsible and he was not happy with Mr Nuttall's performance in respect of those projects. Mr Moran expressed frustration to Mr Kwak about Mr Nuttall's absences from the office. Mr Nuttall's strength was in business development but he was weak in project delivery. Mr Moran told Mr Kwak that Hatch was facing material write-offs in relation to some of the projects. Mr Moran raised the prospect of repositioning Mr Nuttall to improve his skills in project delivery. I accept Mr Kwak's evidence that he did not tell Mr Moran the specifics of the matters raised by Mr Nuttall and that Mr Kwak did not revert to Mr Nuttall with a report of the things Mr Moran had said to him about Mr Nuttall.
77 On 28 August 2018, Mr Moran finalised the note he had commenced to draft on 22 August. That note was finalised in the following terms:
It was apparent to me from the Project reviews on 15th August and the RILT meeting on the 21st August that Tim was: -
1. Not on top of the detail of the majority of the Southern Region projects. This includes status of contracts, financial (revenue and cost) performance etc,
2. Not across detail of utilisation of many of the staff,
3. Was over optimistic about the likely project outcomes and defensive of the obviously poor performance of the structures team,
4. Displays of lack of ownership of issues [sic]. Blames JV partners or Project Managers under his control. Displays surprise at bad news.
…
Evidence of poor internal performance is incompetent design of the Airport gantries for Civilex and subsequent $150k write-down, reputational damage and exposure to delay damages. The need for large provisions on WGT, WRU.
Had no idea on the status of Taylor's Road bridge.
Possible reasons for Tim's performance are: -
1. An over reliance on subordinates and on Jeremy Parsons. Huw Taylor on leave for three weeks and Rob Howard sick from 14th to 17th August. Tim clearly did not cover these absences directly.
2. Spending inadequate time in the office to get across the detail. Estimated time in office <20 hours per week. Starts 9.30 to 10am and leaves 4.30 to 5.00pm each day. Often out of office inside those hours.
3. Possibly operating above capability level. Either overwhelmed or incapable of getting accurate forecasts from Project Managers. Appears to be unable or unwilling to self-perform these tasks. Is possible that career to date included insufficient direct commercial management of projects.
4. Has a tendency to be biased towards optimism. This is a strength in winning work but very dangerous in the delivery of work as real issues can be masked until it is too late to meaningfully intervene.
5. Optimism [bias] means that poor internal performance is not adequately managed.
On top of this need to cover the issue of not responding to texts and emails etc. Just look at DM's texts to Tim and the lack of responses as evidence.
78 Some time after preparing the note, Mr Moran had a discussion with each of Mr Kwak and Mr Schatz in which Mr Moran expressed his intention of repositioning Mr Nuttall into the role of Structures Team Lead.
79 On 31 August 2018, shortly before 7.00 am, Mr Moran sent Mr Nuttall and others an email in which he proposed that the Infrastructure team work 12-hour days through September with some critical functions also working Saturdays in order to deliver the Western Roads Upgrade project. Mr Moran proposed that staff would receive time off in lieu after the completion of the project and "perhaps some sort of reward". In that email Mr Moran said he expected "the leadership should make similar commitments" and that he was "personally willing to do whatever is necessary". Mr Nuttall responded by email in the following terms:
I think our biggest risk is [attrition]. If we lose any more key people we will guarantee failure to meet program. I [don't] support this.
I believe that we manage the program tightly and request the guys to put in extra effort to meet the program as required. We should decide how we incentivise this.
Two weeks ago Hui had to work through until 3am to deliver a package with others from the Hatch team. He resigned the following [M]onday…The biggest risk to the [project is] losing any more key people.
80 Mr Moran's proposal did not proceed.
81 Towards the end of August 2018, Mr Moran engaged in discussions with Mr Wild about Mr Wild's return to work.
82 On the afternoon of 3 September 2018, Mr Wild returned to work. Mr Wild asked Mr Nuttall about Mr Moran. Mr Nuttall told Mr Wild that Mr Moran was trying to control everything, including by increasing the number of roles that reported directly to him and making decisions without consultation. Mr Nuttall told Mr Wild that Mr Moran's approach was making things difficult and causing Mr Nuttall stress. Mr Nuttall told Mr Wild that he felt Mr Moran did not think highly of him and made him feel he was underperforming. Mr Nuttall told Mr Wild that he considered Mr Moran made excessive demands for the completion of unnecessary tasks. Mr Nuttall understood that Mr Wild had similar experiences with Mr Moran setting expectations that could not be met. Mr Nuttall told Mr Wild he was pleased Mr Wild was back and that he would look to Mr Wild for support.
83 On the afternoon of 3 September 2018, Mr Moran had a discussion with Mr Wild. Mr Moran informed Mr Wild of a change Mr Moran proposed making to Mr Nuttall's role and that Mr Wild would be stepping into that role.
84 Mr Nuttall was aware Mr Moran met with Mr Wild some time after Mr Wild returned to the office prior to the 4 September Meeting.
85 At 10 am on 4 September 2018, Mr Nuttall and the leadership team had a meeting with Mr Moran. This meeting was in accordance with usual weekly practice. At the conclusion of that meeting Mr Moran said to Mr Nuttall that they should "catch-up" together with Mr Wild that afternoon. Mr Nuttall thereafter sent an email invitation to Mr Wild and Mr Moran with a description "catch-up".
86 At about 2 pm on 4 September 2018, Mr Nuttall met with Mr Wild and Mr Moran in a meeting room. Although their perspectives not surprisingly differed, the recollections of Mr Moran and Mr Nuttall about the principal matters discussed at that meeting were broadly consistent.
87 After the meeting concluded and Mr Moran and Mr Wild had left the room, Mr Nuttall remained in the room and made notes of the meeting. The notes record Mr Nuttall's feelings and perspective of the meeting. Given the importance of the 4 September Meeting to Mr Nuttall's claim, the contents of the notes are set out below:
DM [David Moran], NW [Nathan Wild] and TN [Tim Nuttall] catch-up 4th Sept 2018.
DM not happy about operations and he is losing sleep.
DM blames me as responsible for WRU [Western Roads Upgrade] and every project. DM very abrupt that I am accountable and not doing my job, that I am not capable of role and not fulfilling role and that he questions my capability overall to do role.
Says [T]im responsible for everything. My fault. Must be accountable for everything and everything going badly.
In charge but not accountable - DM says about me.
[DM] says that [I'm] over positive then he finds out facts afterwards and things are bad. DM failed to give any example of this where I requested three or more times for an example stating that his comments were unfair and unjustified.
I request specific examples and DM repeats WRU and airport. Both of which have exceptional circumstances and reasons. NW present and he reinforces that WRU was not Tim[']s fault. NW was appointed as the lead for Hatch on the project but sits quietly while DM blames fault all on TN.
In fact WRU had M Rutter as [Project Director] and NW as the lead for Hatch but apparently DM thinks its all TN accountability.
Two weeks ago DM addressed the team stating that it was outstanding that our infrastructure business had made a profit in its first year (circa 800k - 1m) and that normally it would take 3 years to commence making a profit.
I ask for specific examples where I have been over positive and actual scenario is bad, and DM has none. I reinforce that I was negative on WRU, but that no matter how much action we took to PD, PM and NW as the Hatch rep, they either didn't respond or simply didn't act. Tim[']s hands were tied as D[M] trying to buy P&S and wanting the relationship. TN was forced into this from DM as this was DM[']s initiative to buy P&S. When TN told JB that he didn't think they were a good fit for Hatch I think this negatively affected DM[']s opinion of TN.
DM clearly made it clear that he doesn't think I am capable of the role I am in, that he has decided to demote me to structures lead and NW put in my current role. DM made it clear that he doesn't think I am [up] to the role, again I requested specific examples which he refused to give, by saying, I think that I have already given you them.
Constructive firing based on my conversation with Jan.( It was two days after my discussion with Jan that D[M] [brought] me in to his office to talk derogatively at me [asking] what my problem is with stepping down to design manage and whether I had any design management experience. This was bullying and putting me down.)
My feedback to DM was that I don't agree with him, he is being unfair to me in his negative judgement, that the business is having immense success in hiring, securing of projects, [the] fact no-one has resigned and that the small projects have an overall write up as in super-profit. Again DM. The major projects going over budget have real reasons and I was doing what was in my power to amend these.
When I gave my honest opinion DM said "I don't want to make this a formal performance review issue" and reclarified that he thinks he is right and that I don't accept it and that's that. This was a threat that should I disagree with Dave then he will make this a formal performance record and instigate a warning process. A threat to fire me basically if I continue to discuss calmly where the examples to substantiate what DM says are. I was calm throughout and simply requested examples which he avoided and then came with this threat.
I made it clear that I do not agree with DM[']s view, that I understand he has a strong view that he will not change.
DM reinforced that he is taking charge of org chart, implementing that I am structures lead now, and he will send that out today and he is implementing it regardless of if I agree. He also wanted to make it clear, which I already understood, that I had no necessary progression back to the role as infrastructure director and that this demotion was permanent unless proven that I could step up into my current role.
So D[M] was telling me that today he was going to show all of my employees that I was being demoted formally to the structures lead role, a role I was doing 8 years ago and had progressed over 6 years ago effectively into the current role I am in when I was at KBR (where I reported directly to the Asia Pacific Director Infrastructure - same title as Dave)
The facts are that under my leadership we have grown the team to circa 53 people, an order book of over 10m per annum and are making a profit. There have been some glitches but not actual financial losses. We have had no resignations and I achieved ISO9001 QMS certification last month, again way ahead of schedule. I said this to Dave that he was ignoring all the incredible work I had [done] and achieved and that he was announcing to the team only in the last two weeks about my success.
At the end Nathan said that if we don't buy Lyndsay Dynan then he will need to leave as there is no justification for Hatch to require all Dave, Nathan and I. - Clearly given my demotion this really means that I need to go and am not required.
88 After the meeting, Mr Nuttall felt a state of shock and anxiety at a level he had not experienced before. Mr Nuttall left the office building and called a lawyer.
89 On 6 September 2018, Mr Nuttall received a copy of the notes Mr Moran prepared of the meeting of 4 September 2018 by email from Mr Moran entitled "Nuttall Performance Discussion". Mr Moran's notes reflect Mr Moran's perspective on the messages he sought to convey at the meeting and were largely based on the note he prepared for himself on 28 August 2018. Mr Moran's notes of the meeting of September were in the following terms:
Notes on the discussion between Tim Nuttall, Nathan Wild and David Moran at 1pm 4th September 2018.
David expressed concern that in the Project reviews on 15th August and the RILT meeting on the 21st August and recent discussions generally that Tim was: -
1. Not on top of the detail of the Southern Region projects. This includes status of contracts, financial (revenue and cost) performance etc,
2. Not across detail of utilisation of many of the staff,
3. Was over optimistic about the likely project outcomes and defensive of apparent poor performance of the structures team,
4. Displayed of lack of ownership of issues [sic]. Blames JV partners or Project Managers under his control. Displayed surprise at bad news.
For example, on WRU, the latest detailed forecast on time and cost to complete was substantially [worse] than previous estimates. Tim acknowledge[d] that it was probably correct although a bit conservative, but was not across the detail. Tim could not explain the reasons for the delayed completion, but advised that he would review. Did not present confidence that current program could be met.
Not across the reasons for the poor internal performance and apparent incompetent design of the Airport gantries for Civilex and subsequent $150k write-down, reputational damage and exposure to delay damages.
David noted that we were now looking at write downs on WRU, WGT, Portsea and Airport Gantries.
Tim was not aware of the status of Taylor's Road bridge and advised that he would have to check with Rob Howard.
David suggested possible reasons for Tim's performance were: -
1. An over reliance on subordinates and on Jeremy Parsons. Huw Taylor on leave for three weeks and Rob Howard sick from 14th to 17th August. However, Tim clearly did not cover these absences directly.
2. Spending inadequate time in the office to get across the detail.
3. Possibly operating above capability level. Either overwhelmed or incapable of getting accurate forecasts from Project Managers. Appears to be unable or unwilling to self-perform these tasks.
4. Has a tendency to be biased towards optimism. David noted that this is a strength in winning work but can be dangerous in the delivery of work as real issues can be masked until it is too late to meaningfully intervene. David believe[s] that this over optimistic view had contributed to the current projected write-downs on projects.
On top of this David noted the issue of Tim not responding to texts and emails from David in an adequate timeframe or not at all which was unacceptable at this level of management.
Tim did not accept that these allegations of poor performance were true. Tim said that he was aware of issues and that he was progressively getting on top of them. Tim advised that all of the things raised by David were symptoms of the rapid growth of the business and the associated lack of systems, project reporting etc. Tim also said that he had been distracted from doing his job by David asking him to assist with things outside of Southern Region such as Lindsay Dynan and the Acciona submission for the Inland Rail PPP.
David did not accept Tim's reasons as an adequate excuse for the four performance issues raise[d].
David advised that he was restructuring the business to move Tim in the role of structures lead for southern region and moving Nathan into the role of Southern Region Manager. These changes in positions were to get the management closer to the delivery teams so that issues in the business could be resolved. David noted that Tim should look at this as an opportunity to improve. David advise[d] that this change would be communicated as being temporary and subject to improvement Tim would be reinstated to the role of Southern Region Manager. David noted that Tim would be provided with coaching and mentoring to assist with this. Work would also be undertaken to make expectations of each role much clearer.
90 The following findings concerning the 4 September Meeting are made on the balance of probabilities having regard to the evidence in its totality. In this respect, I find that neither Mr Nuttall's note nor Mr Moran's note conveyed the terms of what was said in the meeting. Rather the notes largely reflect Mr Nuttall's feelings in response to what he thought he had heard and Mr Moran's intentions of what he wanted to convey.
91 Mr Moran commenced the meeting by expressing his dissatisfaction with the way in which the business was operating. Mr Moran told Mr Nuttall that Mr Nuttall was responsible for the performance of the Southern Region and that many of the projects were not progressing well. Mr Nuttall tried to draw Mr Moran's attention to the achievements of the business, including its recruitment and retention of staff, its success in securing projects and its profitability. Mr Moran told Mr Nuttall that he was overly positive and there were problems that needed to be addressed. Mr Moran mentioned problems with the Western Roads Upgrade project and the Airport project.
92 Mr Wild and Mr Nuttall tried to explain that the issues relating to the Western Roads Upgrade project were not of Mr Nuttall's making.
93 Mr Moran expressed reservations about Mr Nuttall's capacity to perform the role of Manager Infrastructure - Southern Region. Mr Moran was making a change to the organisational structure by putting Mr Nuttall as Structures Team Lead and giving Mr Wild responsibility as Manager Infrastructure - Southern Region. The responsibilities of a Structures Team Lead were different from those of the Southern Region Manager.
94 Mr Nuttall expressed his disagreement with Mr Moran's assessment of the business and his performance. Mr Moran told Mr Nuttall that he was implementing the change and was going to inform the team that afternoon. Mr Moran told Mr Nuttall that he would return to his role as Manager Infrastructure - Southern Region when he was satisfied Mr Nuttall had demonstrated an improvement in his capability of project delivery. I accept that Mr Moran made a representation to Mr Nuttall along the lines that Mr Moran did not want the issues to further develop requiring formal performance management. The meeting then concluded and Mr Moran and Mr Wild left the room.
95 On 5 September 2018, Mr Moran sent an email to the Infrastructure group of over 50 employees of Hatch. Entitled "Hatch Infrastructure AUA Structure", the email was in the following relevant terms (emphasis added):
Each of you have been involved along our journey as we have grown our Hatch Melbourne office to around 55 staff over the past 18 months. This tremendous growth is well recognized by the industry and our company Board of Directors. We have said all along that we want to build a high end engineering business and create an environment where people can deliver quality work. That means we need the right level of resourcing, good systems and processes and effective management and leadership. The reality is that we have been stretched as a consequence of the rapid growth, and this has caused issues in the business that need to be remedied and improved on now, before we can move forward into our next stage of growth.
I thank all of you who have put in extra over effort in recent months to get deliverables issued under tight time pressures. To help the business focus on the resolution of issues, and to better support our staff we are temporarily going to consolidate the business before we push into further growth. As part of this I have requested Tim Nuttall and Nathan Wild to limit business development and focus their direct time and effort in such day to day operational issues to assist us build a high functioning business, particularly with regards to systems and processes, in technical, project management and general day to day management. This will allow management to get much closer to the delivery team and across the various issues that have to be resolved. This is to support the frontline of the business as well as for management to gain an understanding of how we can enhance the way we do things at Hatch in Melbourne. Your participation in seeking escalating suggestions to Tim and Nathan is strongly encouraged.
From an organization structure perspective, Tim will move into the role of Structures Team Leader role in the Melbourne office, and Nathan Wild will take Tim's role as Southern Region Manager.
…
I attach an organisation chart that details these changes.
This change in roles for Tim and Nathan are temporary and we will review progress over the coming months. If you have any concerns with these changes please feel free to discuss them with me directly.
96 The structure chart showed Mr Wild as Director Infrastructure Southern Region reporting to Mr Moran as Managing Director Infrastructure AUA with Mr Nuttall reporting to Mr Wild as Regional Manager Structural. Mr Taylor as Technical Manager was to report directly to Mr Wild. Mr Nuttall was shown as having 18 direct reports. This email was the first time, of which Mr Nuttall was aware, that a structure chart for the Southern Region Office had been circulated. Mr Nuttall took it as a personal slight.
97 Mr Nuttall did not attend work on 5 September 2018 and has not returned to the Hatch offices since. Mr Nuttall obtained medical certificates from his general practitioner, Dr Nguyen, which he provided to Hatch. Mr Nuttall has also consulted a psychologist, Mr Graeme Baird.
98 The organisation restructure was not in fact implemented. Mr Wild's mental health issues persisted and he was unable to assume the role he had been assigned.
99 On 18 October 2018, Mr Nuttall received a letter from Ms Helen Turner, HR Director Australia Asia for Hatch, with a subject line "Medical Condition and information required by Hatch prior to your return to work". That letter relevantly stated:
I am sorry to hear that you have been away from the office sick from 05 September and your doctor has provided you with medical certificates certifying you unfit for normal duties from 05 September to 19 October 2018.
I understand that you are due to return to work on 22 October 2018. While you have been absent you requested that no one from work contact you and you stated that this request related to your medical condition.
Due to the length of your absence and the fact that you have disclosed that you consider your sick leave due to the effects of workplace stress, I am writing to you before you return to work to request that you cooperate in providing further information about your health to Hatch.
…
On 04 September 2018 you participated in a performance management meeting conducted by David Moran (Managing Director, Infrastructure, Australia Asia) and Nathan Wild (Director Infrastructure Australia). In that meeting feedback and assessment of your performance was provided in accordance with Hatch's usual practices of monitoring the performance of its employees. You were advised of areas where your performance did not meet Hatch's expectations for your role and seniority and that your performance required improvement.
As a result of that discussion you were also advised that your position would be temporarily changed from Southern Regional Manager to Structures Lead and this change would be communicated to the rest of the Hatch business. David Moran's summary of this performance discussion was sent to you on 06 September 2018. The following day you visited Dr Duc Nguyen. Hatch is in receipt of four (4) medical certificates which advised you would be unfit for work from respectively: 05 September to 07 September; 10 September to 21 September; 24 September to 05 October; and 08 October to 19 October 2018.
The management requirements of the Hatch Melbourne office have changed during your absence and for business reasons when you return to work it will be to your original position of Manager Infrastructure - Southern Region. Your performance in that role will continue to be assessed, monitored and reviewed by Hatch and feedback provided to you. The performance issues raised by David Moran in the meeting on 04 September and referred to in his summary provided to you on 6 September will be a focus of ongoing review.
In the circumstances, and taking into account that performance management processes should not normally cause ill health, Hatch must take steps to meet its duties to you and the objective of providing you with a safe place to work.
Please also note that by clause 27 of your employment contract with Hatch you agreed that if Hatch has any concerns about your fitness for work you can be required to provide information from a health practitioner about your health related to work. As a result we have prepared a list of questions for your treating health practitioner, Dr Nguyen, to respond to.
…
We will need to receive the response from Dr Nguyen prior to or at the commencement of your return to work so that any appropriate steps can be taken or adjustments put in place as a result of Dr Nguyen's comments and/or advice. You are authorised to remain on leave until Dr Nguyen's response is available…
100 Mr Nuttall instructed his lawyers to respond to the letter. By letter dated 23 October 2018, Mr Nuttall's legal representatives requested they be provided with "Hatch's usual practices relating to performance management".
101 By letter dated 24 October 2018, Ms Turner responded to Mr Nuttall's legal representatives in the following relevant terms:
When Hatch identifies or becomes aware of issues or instances where an employee's performance falls below what is expected or required, then feedback is provided to the employee identifying the performance weaknesses or problems that have occurred. Feedback is usually provided in a face-to-face meeting with the employee. In the meeting the employee is given the opportunity to explain or comment in response to any weaknesses or problems that are identified. When it is considered appropriate, actions may be taken as an outcome of the meeting. The outcome of a meeting may be confirmed or advised in writing to the employee, for example in a memo or email.
Tim is employed in the position of Manager Infrastructure - Southern Regional within the Infrastructure Group. He has a senior role in managing a number of important client projects. Tim has the technical qualifications to perform this role and when employed by Hatch had the apparent experience to competently manage client projects including supervising Hatch employees involved in those projects.
As the letter to Tim explains, on 4 September 2018 a performance management meeting of the type described above was conducted with Tim. Following the meeting, a summary of the meeting was sent to Tim on 6 September 2018.
When Tim returns to work, his performance will be monitored in light of the feedback provided in the meeting on 4 September. Hatch's performance management will involve fortnightly face to face meetings to review performance.
During Hatch's usual practices of performance management if performance problems re-occur or are not appropriately addressed by the employee, then a further meeting or meetings to provide feedback will be conducted. If the employee's performance is subsequently assessed as unsatisfactory then he or she may be warned that their employment is at risk or their employment may be terminated.
…
It appears that Tim's absence on sick leave arises from the performance management meeting on 4 September 2018. When other Hatch employees are involved in similar practices they do not usually suffer any illness and continue to attend work as normal.
It is in the above context that Tim is asked to cooperate in ensuring that adequate information is provided to enable management of his health at work in accordance with Hatch's duty of care.
…
In the circumstances, the questions directed to Dr Nguyen are intended to facilitate a safe return to work for Tim and to identify any workplace accommodations that may be necessary or any future health risks that may arise…
102 Mr Nuttall's legal representatives responded to the letter stating that Mr Nuttall's position was that the meeting of 4 September was not a performance meeting conducted in a reasonable manner and exposed Mr Nuttall to significant health and safety risks. In particular, Mr Nuttall was given no advance notice of the nature of the meeting or forewarned that it was to be a performance meeting.
103 From 5 September 2018 Mr Nuttall has been on leave due to his medical condition. Mr Nuttall's personal leave balance expired on about 19 September 2018.
104 On 6 September 2019 a Share Transfer Exercise Notice was dispatched to Mr Nuttall by post to his residential address in Victoria and was delivered on 10 September 2019. A copy of the notice was also sent to Mr Nuttall's legal representatives by letter dated 8 November 2019. The notice, signed by Mr Kwak, was relevantly in the following terms:
This Exercise Notice is being issued to you in accordance with the provisions of your shareholder agreement as principal shareholder (the "Principal Shareholder Agreement") with Motus Company Ltd ("Motus") and Hatchcos Holdings Pty Ltd ABN 35 072 620 467 ("Hatchcos") in respect of your shares in Hatchcos ("Shares").
The following has occurred on September 6, 2019 ("Event"):
• you have been absent from active employment for a continuous 12-month period or more than 14 months in a 24-month period;
…
Please deliver the share certificates listed under Share Certificates for the Shares being purchased by Motus to Hatch Shareholder Relations, as soon as possible and before the Closing Date [27 September 2019].
105 Mr Nuttall had ceased to reside at the Victorian address and did not receive the notice sent by post.
106 In around September 2019, the sum of $1,475,000 was deposited into Mr Nuttall's account as the purchase price for the shares.
107 Mr Nuttall has not delivered to Hatch Shareholder Relations the share certificates for the shares the subject of the purported Exercise Notice.