The primary judge's reasons for judgment
13 At [5] of her reasons for judgment, the primary judge summarised the issues raised by the appellant in her affidavit evidence:
• Ms Khiani's employment was terminated while she was on sick leave;
• bias on the part of Ms Jones, the ABS delegate who made the decision to terminate her employment;
• Ms Khiani's performance was above the required standard and there was no evidence that she was underperforming;
• the underperformance action implemented by the ABS was not in accordance with the ABS procedure for managing underperformance;
• a review Ms Khiani requested under s 33 of the Public Service Act 1999 (Cth) was flawed;
• the underperformance action taken by the ABS imposed an unrealistic workload and unachievable tasks on Ms Khiani that she had not previously performed;
• Ms Khiani was subjected to workplace stress because of the imposition of the underperformance action;
• Ms Khiani was not given appropriate time to carry out the tasks in the underperformance process and the tasks she was given were inappropriate in a way that discriminated against her;
• the report on which Ms Jones based her decision was written by the ABS Acting Director instead of Ms Khiani's line manager;
• a final review was not written by Ms Khiani's line manager, despite that line manager having occupied this position for the period of nine months; and
• generally, steps were taken in relation to Ms Khiani's employment by other than her "line manager".
14 At [6], her Honour said that Pt 3-1 of the Fair Work Act came into effect on 1 July 2009 and does not have retrospective application. Earlier provisions in the Workplace Relations Act 1996 (Cth) ("the Workplace Relations Act"), similar to those found in Pt 3-1 of the Fair Work Act, continue to have effect in relation to events that occurred prior to 1 July 2009. At [7], her Honour pointed out that the appellant complained about a series of events, commencing with the outcome of a performance discussion in May 2007 and culminating in the termination of the appellant's employment on 21 July 2009. Of those events, the only ones that occurred after 1 July 2009 were a preliminary decision on 7 July 2009 to terminate the appellant's employment and a final decision on 21 July 2009 to terminate her employment. At [8], the primary judge made it clear that she was not able to deal with the issue of the fairness of the decision to terminate the appellant's employment, allegations of bias against the decision-maker or allegations that the decision-maker failed to take into account relevant considerations.
15 At [12] of her reasons for judgment, the primary judge identified what she said were the major issues:
• whether the decision of Ms Jones was invalidated because all relevant contact with Ms Khiani was required to be limited to her line manager, meaning her immediate supervisor;
• whether the decision of Ms Jones was otherwise invalidated by reason of the procedures that preceded it; and
• whether Ms Khiani's employment was terminated because of the leave she had taken.
16 At [13]-[28], her Honour dealt with the first of these issues. She found that the ABS Certified Agreement authorised procedures for managing the performance of the respondent's employees. The relevant procedures were set out in the ABS Performance Management Scheme, which established the Management Underperformance Guidelines. The reference to "line manager" appeared in each of these documents. Stage 1 of the guidelines involved a line manager and the employee creating an action plan, setting out expectations in relation to work performance. If the employee's performance did not meet the required standard during Stage 1, Stage 2 involved a formal warning letter setting out the required standards and stating how the employee had failed to meet those standards. An independent assessor was then appointed to assess the employee's performance against an action plan, created following consultation between the employee, the line manager and the independent assessor.
17 The primary judge set out the progress of Stage 1 from 16 May 2007. This involved an unsuccessful attempt by the appellant to request a review under the Public Service Act 1999 (Cth) ("the Public Service Act") of the decision to commence the process. It also included several suspensions of Stage 1 while the appellant was absent from work and, following her return to work, to allow her to refresh her memory in relation to the tasks she was required to undertake. At the end of Stage 1, the appellant's line manager prepared a report concluding that the appellant had failed to achieve a satisfactory level of performance and recommending that Stage 2 be initiated. A formal warning letter was sent.
18 The primary judge dealt with the appellant's contention that nobody other than her line manager was permitted to take any part in the assessment of her performance, and that another person had been involved. The primary judge rejected that contention. That conclusion is not challenged in this appeal.
19 At [29]-[46], the primary judge dealt with procedural irregularities in relation to the guidelines. Her Honour described the process taken in relation to Stage 2. The appellant sought review by the Merit Protection Commissioner of the decision to commence the process. She was advised that the decision was not reviewable by that means. On three separate occasions between March and May 2009, Mr Gregory, who had been appointed as the independent assessor, attempted to conduct an initial meeting with the appellant to discuss the Stage 2 process and the action plan. The appellant did not attend these meetings. She did not advise of her intention not to attend, or attempt to arrange meetings with Mr Gregory at other times when she was available. The appellant was advised that participation in the process was not optional and that she was being given her last chance to demonstrate her capacity to attain and sustain the required work performance. She was supplied with a revised draft action plan and again invited to attend a meeting with Ms Bullock and Mr Gregory, scheduled for 3 June 2010. She was told of the purpose of this meeting, which was to explain to the appellant the process, the roles and responsibilities and the possible outcomes, and to give the appellant an opportunity to raise any questions regarding the draft action plan. The appellant did not attend the meeting. She did not advise that she was unavailable or seek to make an alternative time.
20 The primary judge found that the Stage 2 process was not followed. The appellant gave a number of explanations for her failure to attend the meetings. The primary judge found that it was hard to see what more the respondent could have done to facilitate the appellant's participation in the creation of the draft action plan. The fact that no action plan was created was not the fault of the respondent. It was due to the appellant's deliberate action in not allowing the necessary liaison. The appellant rendered it impossible for the independent assessor to carry out the procedures for Stage 2. Her Honour held that the appellant could not rely on that impossibility to claim that the respondent was in breach of the guidelines.
21 At [47]-[64], the primary judge dealt with the appellant's claims of impropriety in relation to the preliminary decision and the final decision of Ms Jones, who made the decisions that led to the termination of the appellant's employment.
22 Before Ms Jones made the preliminary decision of 7 July 2009, she sought a report from Ms McLaughlin, who was involved in the day-to-day supervision of the appellant, about the appellant's performance. Ms McLaughlin reported that, in the period from December 2008 to June 2009, the appellant had not demonstrated that she was able to attain and sustain a satisfactory level of performance.
23 Ms Jones notified the appellant of her preliminary decision, with detailed reasons for it, and invited the appellant to respond. The appellant responded, raising issues about the suitability of tasks that had been assigned during Stage 1 and tasks proposed in the draft Stage 2 action plan. She also made various allegations of bias against her supervisors.
24 Ms Jones then considered the nature of the tasks required in Stage 1, and in the draft Stage 2 action plan, and formed the view that they were appropriate and typical of the work that the appellant would be expected to undertake and for which she had relevant experience and training. Ms Jones gave consideration to the matters raised by the appellant in relation to bias and unfair treatment, and formed the view that the appellant continued to argue unreasonably about the merits of the process rather than to participate in it. Ms Jones was satisfied that the allegations of bias and unfair treatment lacked foundation. She was satisfied that the appellant had not attained and sustained the required level of performance for Stage 1. Given the appellant's lack of cooperation, it was not practical for Ms Jones to reassign the appellant to other duties or to reduce her classification or salary. The final decision also included detailed reasons.
25 When the preliminary decision was made, the appellant was on long service leave. When the final decision was made, the appellant was on sick leave. The primary judge accepted evidence of Ms Jones that the entitlement to take leave was not a reason for either decision. Her Honour was satisfied that the reasons for the decisions of Ms Jones were those stated by Ms Jones, relating to the appellant's failure to reach the required level of performance and her failure to participate in Stage 2. The reasons were not in any way related to the appellant's leave. Her Honour accepted that the respondent attempted to engage the appellant in a process that would allow her to demonstrate that she could attain and sustain the required level of performance. The fact that the process was allowed to extend over more than two years was not consistent with the claim that the appellant's employment was terminated because she had a workplace right in relation to leave. The primary judge found that the appellant had not established that the adverse action against her was taken because of a workplace right.
26 The primary judge then set out at [65]-[76] what she described as other matters raised during the hearing. The first was whether the fact that the appellant was on sick leave when the final decision was made gave rise to a contravention of s 352 of the Fair Work Act. Her Honour found that entitlement to leave and the fact that she was on leave played no part in the decisions. Her Honour pointed out that s 352 does not preclude the dismissal of an employee while the employee is temporarily absent from work because of illness or injury. If the employee may be dismissed validly, it is not to the point that the decision to dismiss happens to be made while the employee is on leave. Her Honour also rejected a contention that the appellant had been dismissed because of a workplace right, namely the right to accrue and use leave credits.
27 The primary judge also rejected a contention of the appellant that she was entitled to a new performance agreement at the end of the 2006 annual performance management cycle, that it was a breach of the collective agreement not to have a new performance agreement, and that such a performance agreement should have been applied instead of the guidelines. Her Honour also rejected the appellant's contentions that Ms Jones was required to have personal knowledge of the matters on which her preliminary decision and final decision were made. Her Honour rejected a contention that the provision of extra time to the appellant in relation to Stage 1 imposed extra stress and was a breach of the collective agreement.