Paragraph 48 of the Tribunal's reasons
125 It is important to recall, as the respondents submitted, the function of the finding at [48] of the Tribunal's reasons in its overall review.
126 Ms Aulakh's visa application was for a skilled visa where her nominated occupation was "hairdresser". The question for the Tribunal on review of the delegate's decision, was whether to affirm or set aside the delegate's refusal to grant that visa because Ms Aulakh did not satisfy PIC 4020, in that she had given, or caused to be given, to the TRA information that was false or misleading in a material particular, resulting in the provision of a "bogus document" in relation to her visa application. That false or misleading information was said to be the 2006 work reference from Ms Bajaj at New Style. The full text of the work reference should be set out
To Whom So Ever It May Concern
It is certified that Miss Maninder Kaur D/o S. Gudarshan Singh is working with us as a hairdresser. She joined us after completing her diploma Beautician/Hair dresser from USHA Beauty Clinic in June 1998. She joined my Parlour i.e. New Style Beauty Parlour as a full time employee in 1st July, 1998 and working till date. She was performing very well.
127 The Tribunal's conclusion on the question in the review is not found in [48] of the reasons alone, but in [48] and [49], read together. The conclusion is that Ms Aulakh had given, or caused to be given to the TRA, a work reference (from Ms Bajaj) that was false, with the result (see [50]-[51]) that the skills assessment provided to the Minister was a bogus document for the purpose of PIC 4020. It is that conclusion which must be found to be irrational or illogical (whether as a conclusion or through its reasoning) for there to be jurisdictional error affecting the Tribunal's task on review. The Tribunal's finding at [48] that it "is not satisfied that the first named applicant was employed as a hairdresser at New Style Beauty Parlour and Coaching Centre" is the reason why the Tribunal found the work reference to be false. Of course, there were a number of intermediate findings by the Tribunal leading to that important finding in [48], but it is the meaning of that finding that is critical.
128 Other parts of the Tribunal's reasons must be considered, so that the context for what it sets out in [48] can be properly understood.
129 At [11]-[12], the Tribunal notes the visa application nominated the occupation of hairdresser, and that the skills assessment from the TRA (which was a positive one) stated that for migration purposes "the first named applicant" had been designated as a hairdresser. At [13] the Tribunal records that the TRA informed the delegate that the work experience considered for the purpose of the skills assessment by the TRA was based on the work reference from New Style Beauty Parlour & Coaching Centre, India.
130 Also at [13], the Tribunal summarised the delegate's decision, in its own words, especially concerning the assessment conducted in 2007 at the premises of New Style by officers of the Australian High Commission. This is the way the Tribunal summarised the delegate's findings:
• The referee (listed in the work reference letter) confirmed that she had not written the work reference and was not aware of the contents of the work reference.
• The referee could not produce evidence to support the first named applicant's claim that she had been undertaking the full range of duties of a hairdresser.
• The referee confirmed that the business primarily provided beauty treatments and that the first named applicant performed these duties rather than duties associated with hairdressing.
• The referee confirmed that the first named applicant was not employed in a full time position.
• The Departmental officers were satisfied that the first named applicant undertook the following duties:
• Cuts, styles and straightens hair.
• May provide services such as manicures, facials, eyelash and eyebrow tinting, Make up, wax treatments and ear piercing.
• The Departmental officers were satisfied that the first named applicant did not undertake the following duties:
• Provide advice on hair care, beauty products and hairstyles.
• Provide treatments such as shampooing, colouring or scalp conditioning.
• Shaves and trims beards and moustaches.
• Arrange appointments and collects payments.
• Cleans work areas and instruments.
• Clean, colour, cut and style wigs and hairpieces.
131 At [18]-[19] the Tribunal refers to three customer references Ms Aulakh submitted to the Tribunal. Due to similarities between them in content, including in the misspelling of "whom" as "whoem", the Tribunal doubted the authenticity of the references, and found that it should have been straightforward for Ms Aulakh to secure references from her customers, if she had in fact worked at New Style. It said so in the following terms (at [21]):
The Tribunal is of the view that if the first named applicant had worked as a hairdresser at New Style Beauty Parlour & Coaching Centre from 1 July 1998 to September 2007 she would have had many regular customers who could have provided her with references.
132 At [23], the Tribunal went on to find, on the basis of the conclusion these references were not authentic, that:
If the first named applicant prepared; or had someone prepare for her, fake references from customers, it raises serious concerns for the Tribunal as to whether she worked as a hairdresser at New Style Beauty Parlour & Coaching Centre from I July 1998 to September 2007.
133 The way both these sentences are phrased, including by the use of a specific period of time, tends to suggest the Tribunal doubted Ms Aulakh ever worked at New Style at all. Otherwise, the reference to the period of time is difficult to understand.
134 At [23], the Tribunal continues with a further finding that the way Ms Aulakh filled out her visa application exacerbated the Tribunal's concerns. The Tribunal notes that, when the form required Ms Aulakh to give details of her employment over the previous four years prior to June 2010, Ms Aulakh gave details of her employment as a hairdresser at a place called Hairway Australia Pty Ltd for almost two years (from August 2008 to June 2010), but did not mention her period of work at New Style. The Tribunal concluded:
The failure to mention her employment at New Style Beauty Parlour and Coaching Centre raises further doubts that she was employed there as a hairdresser.
135 This conclusion must be read with the fact, as the Tribunal was well aware and had already acknowledged in its reasons by this point, that Ms Aulakh had put forward her work at New Style as the period of employment that formed the basis for her TRA assessment in the visa occupation category of hairdresser. Read in that context, this part of the Tribunal's reasoning again seems to focus on whether the Tribunal should find Ms Aulakh's employment at New Style was fabricated.
136 I pause to note here that the Tribunal does not doubt that Ms Aulakh did, in fact, work at Hairway Australia Pty Ltd, and that the work she performed was as a hairdresser. Indeed it makes an express finding to this effect at [45] of its reasons. If what was occupying the Tribunal's mind was whether Ms Aulakh had the skills to work as a hairdresser, and had the experience of doing so, one would have thought Ms Aulakh's employment at Hairway Australia Pty Ltd would have been in sharper focus in the Tribunal's reasoning. In my opinion it was not in sharp focus because it was not Ms Aulakh's hairdressing skills or experience that was troubling the Tribunal, it was whether she had, in fact, worked at New Style at all, or whether this period of employment was concocted.
137 The Tribunal then turned to a number of considerations which led it to the conclusion there were several material inconsistencies in Ms Aulakh's narrative. These included (at [24]):
…the days and times the first named applicant worked at New Style Beauty Parlour & Coaching Centre, her lunch break, when she left that employment, the mixture of beauty work and hairdressing work undertaken by her, the opening hours of New Style Beauty Parlour & Coaching Centre and the staff who worked there.
138 Only one of these factors concerned the nature of the work undertaken: the rest could only be relevant to whether Ms Aulakh worked at New Style at all. The Tribunal explored what it saw as the inconsistencies in [26]-[32] in more detail, and then also described at [34] to [37] how it put those inconsistencies to Ms Aulakh. It is true, as I have noted, that one of the matters concerned the proportions of Ms Aulakh's work at New Style which could be described as "beauty" work and those which could be described as hairdressing work. However, overwhelmingly, the Tribunal's focus is on a wider range of inconsistencies which, if relevant at all, could only go to the question of whether Ms Aulakh ever worked at New Style.
139 Having discussed Ms Aulakh's responses to the invitation to comment, the Tribunal then made a further finding (at [41]), relying in part on the departmental investigations in 2007:
The Departmental investigators found that the work reference dated 24 June 2006 from New Style Beauty Parlour and Coaching Centre was not genuine. Information contained in the Report prepared by the Departmental investigators following their investigation raises concerns for the Tribunal in relation to the first named applicant's employment at New Style Beauty Parlour and Coaching Centre and the work reference dated 24 June 2006.
140 This again appears to be a more generalised finding about Ms Aulakh not being employed at New Style at all.
141 At [42], the Tribunal refers to what it saw as conflicting evidence about the presence or absence of appointment books at New Style, observing that:
The appointment books would have provided evidence of whether the first named applicant worked there, what work she did and how long she had worked there.
142 This observation by the Tribunal is also broader than an expression of doubt about the kind of work Ms Aulakh performed at New Style. At [43], on the matter of the appointment books, the Tribunal expressed its conclusions in a way that clearly articulated its doubt that Ms Aulakh was ever employed at New Style:
The first named applicant has been aware since 2007 that there is an issue in relation to her employment at New Style Beauty Parlour and Coaching Centre and the work reference dated 24 June 2006. If she worked at New Style Beauty Parlour and Coaching Centre from 1 July 1998 to September 2007 she would have known that there were appointment books and should have known that Ms Bajaj kept employee records. These records would have assisted her to support her visa application and to resolve the issue of her employment at New Style Beauty Parlour and Coaching Centre. She has not provided the Department or the Tribunal with a copy of the relevant appointment books and the records kept by Ms Bajaj in relation to her employment and the duties she performed at New Style Beauty Parlour and Coaching Centre despite being represented by migration agents during this period. Her failure to do so raises concerns for the Tribunal in relation to whether she was employed at New Style Beauty Parlour and Coaching Centre.
(emphasis added)
143 At [44]-[46], and after referring to photographs submitted by Ms Aulakh of the New Style salon and various clients in it (in substance rejecting the authenticity of the photos), the Tribunal then went through Ms Aulakh's evidence about her hairdressing qualifications and experience in both India and Australia, and appeared to accept that evidence. In other words, the Tribunal did not appear to doubt that Ms Aulakh, at the time of the Tribunal hearing, had qualifications as a hairdresser and had worked as a hairdresser for some considerable period of time. However, these conclusions were independent of the Tribunal's finding about PIC 4020.
144 At [50], after the two key passages at [48] and [49] to which I have referred above, the Tribunal then made a finding that the information in the work reference from New Style was false or misleading in a material particular. That "material particular" was, in my opinion, that Ms Aulakh was employed at New Style in the period mentioned in the work reference. The Tribunal then found that Ms Aulakh had given, or caused to be given to the TRA (as a relevant assessing authority), information that was false or misleading in a material particular in relation to the application for a visa, and this meant she did not satisfy the criterion in PIC 4020.
145 Finally, if the Minister's proposed interpretation of [48] of the Tribunal's reasons is correct, it would be reasonable to expect there to be one or more other findings made by the Tribunal, such as what Ms Aulakh's duties at New Style actually were. The Tribunal's description of what was false or misleading about the work reference would also have been different, in my opinion: it would have related to falsity concerning the nature of the duties. The absence of any findings to this effect confirms the interpretation of the Tribunal's reasons which I consider to be the most obvious one.
146 To summarise, when the Tribunal's reasons are read as a whole, fairly and in context, it is apparent that the Tribunal was not satisfied Ms Aulakh was employed at all by Ms Bajaj at New Style in the period specified in the work reference: namely between 1 July 1998 to September 2007 (being the end date of her employment given in the second work reference). While part of its reasoning related to inconsistencies in the various accounts of her duties, most of the Tribunal's fact-finding focussed on matters which were relevant to whether Ms Aulakh was employed at all in that business. I consider this reading of the Tribunal's reasons is a straightforward one, and the Federal Circuit Court was correct to understand the Tribunal's reasons in this way.
147 Therefore, I consider there is insufficient merit in the Minister's proposed new ground of appeal (styled as paragraph 1(b)) for leave to be granted to the Minister to raise it, taking into account the other matters to which I have referred above.
148 It is now necessary to turn to the Minister's remaining grounds of appeal.