June 2015 media articles
19 Mr McFarlane asserted, and it was not disputed, that prior to 20 June 2015, IOOF had made no announcements in relation to any relevant corporate misconduct identified within IOOF.
20 On 20 June 2015 at 12.27 am, the SMH published online the first of several articles published by Fairfax concerning alleged misconduct within IOOF. The article was entitled "Litany of wrongdoings at IOOF included insider trading by senior employee". The article commenced:
One of Australia's largest financial institutions, IOOF, did not call the corporate cops when it caught one of its senior employees insider trading, Instead IOOF made him pay the profit to a charity of the company's choice.
An investigation by Fairfax Media uncovered the internal investigation at IOOF in 2009 into the senior staff member's "Suspicious trades" as part of a wider expose that has revealed a litany of wrongdoings at the financial planning giant.
21 Apart from insider trading, the article alleged that Peter Hilton, IOOF's head of advice research, engaged in "front running", which the article described as illegal and as "occur[ing] when stock is bought ahead of the release of research report that could benefit the buyer of the stock", and "cheating" by "instructing a direct report to complete … training on his behalf". The article also referred to "explosive whistleblower testimony".
22 Towards the end of the article, there is reference to a "research corrective action plan" document, released in mid-2014 and said to highlight misrepresentation of outperformance numbers of funds. The article says that a "decision had then been made that outperformance numbers would no longer be produced as representative".
23 Later that day, at 12.38 pm, Fairfax published online a second article entitled "IOOF's boiler room throws customers to the wolves". This article referred to a senior equities analyst who "was about to become a company whistleblower, a move that would expose another financial scandal and cost him his job". The article sets out details of a conversation between the analyst and IOOF's head of investigations, Mr Rob Urwin, on 12 December 2014. The conversation appears to include an allegation of facts that on their face amount to front-running in December 2014.
24 There is reference to:
… an explosive file dating back to 2009 that includes an investigation by the company into possible front-running by its head of advice research Peter Hilton, who has been with IOOF since 1989, possible insider trading by some other staff, taking allocations for placements ahead of clients, and stuffing a capital shortfall in a capital raising of ING Office Fund into one of IOOF's funds to the detriment of customers of that fund.
...
The file sighted by Fairfax Media includes: a compliance report titled "potential front-running by head of research" on behalf of a relative's account in August 2008; a history of the trading patterns of Hilton's relative from 1995; four versions of a member from group legal services "interview with Peter Hilton - trading behaviours" dated April 9, 2009; internal emails relating to the internal investigation and a first and final warning letter to Hilton. (Far from leaving he would later be promoted).
25 At the end of a section entitled "Insider Trading" is the following:
A different analyst again in January 2009 was raked over the coals over suspected naked shortselling at a time when it was banned after the government had used taxpayers' money to prop up the financial services sector. It is believed this matter was never referred to ASIC. IOOF declined to comment.
…
Fairfax Media has also seen evidence Hilton was investigated in relation to share allocations, specifically his relative managing to get one of the largest allocations across the entire network of planners in the float of Platinum Asset Management on May 17, 2008 only to flip the 100,000 shares 11 days later for a $69,000-plus profit. Hilton's relative also ended up with significant allocations for raisings by Challenger Infrastructure and Macquarie Convertible Preference Shares.
26 Under the heading "Testing time" the article states:
Fast forward to March 2014 and a "research and corrective plan" indicates problems continued to exist in the research department. The note refers to a separate series of incidents including a breach of password access and "P Hilton to receive a letter advising of breach and final warning". His responsible manager status was revoked immediately. Two other staff [who Fairfax Media has not named] were instructed to "read and accept IT code of conduct and password management policy" and a third staff member was told not to "complete training on behalf of others".
Another breach refers to allegations of Hilton "instructing a direct report to complete Kaplan and eLearning training". It says the board was advised of the March 2014 training breach. It says "Hilton to re-sit all eLearning modules" and "Hilton to complete 12 hours training" and that "training must be supervised".
27 Further down this section, the article states:
One critical IOOF report seen by Fairfax Media states: "We do not invest in new technology that will support/facilitate the development of new or improved products/services or delivery channels."
Further, data integrity issues are rated "high" in Risk and Compliance Committee report from July. It says data transmitted between IRESSNet and XPlan has missing transactions resulting in inaccurate client records. The report also shows client email accounts were "compromised resulting in fraudulent withdrawal requests being sent to platforms".
28 The article concludes by setting out matters concerning the sacking of the whistleblower.
29 On 23 June 2015 at 12.15 am, Fairfax published online an article entitled "IOOF racks up breaches and errors". The article includes the following:
Embattled financial services house IOOF notched up 16 breaches and unit pricing errors within its case management funds arm alone in the space of two year, an investigation by Fairfax Media has found.
…
The fresh revelations are part of a wider investigation into IOOF by Fairfax Media that has drawn on hundreds of internal company documents showing senior staff members at IOOF have engaged in a range of wrongdoings including insider trading, front-running, misrepresentation of performance figures and cheating on exams for accreditations to work in the finance industry.
…
Macquarie Bank issued a note on Monday saying it expected IOOF's earnings to be impacted by the fallout of the allegations, according to media reports.
"Allegations of this nature are highly material for financial services businesses built on confidence and reputation", the bank said in the note.
30 At some time later at 1.40 am, Fairfax published online an article entitled "IOOF shares plunge as regulator moves". This article includes the following:
Fairfax Media revealed a litany of poor corporate behaviour within the once-venerable friendly society. The allegations include insider trading, suspected front-running, the misrepresentation of performance figures and cheating on compliance and training exams.
…
Fairfax Media can also reveal further serious issues within IOOF, including the quality of its IT systems and several breaches and unit pricing errors within its cash management area.
IOOF had notched up 16 breaches within its cash management trusts according to an internal document detailing unit pricing breaches on a register, according to documents seen by Fairfax Media.
31 At 12.14 pm on the same day, Fairfax published online an article entitled "IOOF head of advice research Peter Hilton 'on leave' as more whistleblowers come forward". The article includes the following:
Fairfax Media also revealed that IOOF financial planning subsidiaries have had a number of run-ins with ASIC over the years, with a number of planners banned and at least one sentenced to prison.
…
IOOF has also been rocked by allegations its IT systems are riddled with issues, an allegation the company strongly denies.
32 On 27 June 2015, Fairfax published online an article entitled "IOOF research division under fire over report copying". That article includes the following allegation concerning equities research notes generated "out of IOOF subsidiary Bridges":
Stunningly, some of the research recommendations appear to lack a reasonable basis and don't fit with the ratings system and raise issues about the breach regulatory guidelines.
33 This article refers to a former IOOF employee who said "issues with the research notes and performance figures were raised last year", and continues:
He says PwC conducted the review and it was confirmed that "outperformance" numbers had been misrepresented. According to an internal document seen by Fairfax Media, the Research Corrective Action Plan, it was agreed that outperformance numbers would no longer be produced as representative.
The same document, written mid last year, flags bullying, harassment and isolation in the team and a potential plagiarism breach. It lists an action plan that requires the team, including Hilton, to attend a one-hour session on bullying, harassment and discrimination in the workplace.
34 Later, the article states:
An internal document written a few months ago by an IOOF employee raises several issues within the research department. It alleges conflicts of interest are not disclosed. "There is no register".
35 The article includes the following concerning the internal document:
The document says there are also instances where certain clients call up analysts about potential recommendations on a corporate action before the research has been sent out to IOOF's financial planning network.
Concerns with this process were that the equities team was not ASIC compliant to provide general or special advice (governed by another standard, RG146).