austlii:cth/ARTA/2025/2477
General information, not legal advice.
ARTA
2025-11-17
Senior Member J
Original judgment source is linked above.
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Respondent: Tax Practitioners Board (Practice and Procedure) Tribunal Number: 2025/4578
Respondent: Tax Practitioners Board (Practice and Procedure) Tribunal Number: 2025/4579
Decision: The Applicants' application for orders pursuant to ss 69 and 70 of the Administrative Review Tribunal Act 2024 (Cth) (the Tribunal Act) that the hearing/parts of the hearing of these applications and the Tribunal's decision be confidential is refused. The Tribunal's temporary confidentiality orders dated 9 October 2025 are set aside.
The Applicants' application for a stay of the operative decisions pursuant to s 32(2) of the Tribunal Act is refused. The Tribunal's temporary stay orders dated 14 August 2025 are set aside effective as of 17 January 2026.
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Senior Member J Lye
Application for confidentiality orders and non-publication of decision - application for stay of decision
Administrative Appeals Tribunal Act (1975) (Cth) - s 35; s 41
Tax Agent Services Act 2009 (Cth) - s 20-5; s 30-10; s 30-20; s 40-15
A v Federal Commissioner of Taxation [2016] FCA 1307
ATP Group Pty Ltd and Tax Practitioners Board [2015] AATA 225
Australian English Colleges Pty Ltd and Australian Skills Quality Authority [2025] ARTA 543 Australian Securities and Investments Commission v Administrative Appeals Tribunal [2009] FCAFC 185
Birdseye and Tax Practitioners Board [202] AATA 1250 Borella and Tax Practitioners Board [2023] AATA 3748 Burnett and Tax Practitioners Board [2014] AATA 687
Cavallaro and Tax Practitioners Board (Taxation) [2025] ARTA 2028
Cerrah and Tax Practitioners' Board (Taxation) [2022] AATA 7
Collins v Minister for Immigration and Ethnic Affairs (No 2) (1982) 5 ALD 32 Cross and Tax Practitioners Board (2020) 171 ALD 337; [2020] AATA 1471 Cross and Tax Practitioners Board [2021] AATA 441
Delis and Tax Practitioners Board [2015] AATA 820
Delis v Tax Practitioners' Board [2016] FCA 570
Evans and Tax Practitioners Board (2019) 165 ALD 176; [2019] AATA 1408
Gao and Tax Practitioners Board [2019] AATA 3651
Greenfield Education Pty Ltd and Australian Skills Quality Authority [2018] AATA 4210
Hopfner v Tax Practitioners Board [2019] AATA 851
Kender and Australian Securities and Investments Commission [2018] AATA 4445 Poidevin and Australian Securities and Investments Commission [2018] AATA 124 Re Crossan and Minister for Immigration and Ethnic Affairs [2002] AATA 216
Re Kolya v Tax Practitioners Board [2011] AATA 73
Re Kurukkal and Minister for Immigration and Multicultural and Indigenous Affairs [2004] AATA 146; (2004) 38 AAR 482
Re Pochi v Minister for Immigration and Ethnic Affairs [1979] AATA 64; (1979) 2 ALD 33
Re XTWK and Australian Securities and Investments Commission (2007) 98 ALD 131 [2007] AATA 1890
Re VBN and Ors and Australian Prudential Regulation Authority and a Party Joined [2006] AATA 718; (2006) 92 ALD 475
Scott and Australian Securities and Investments Commission [2009] AATA 798
Shi v Migration Institute of Australia Ltd [2003] FCA 1304
Spooner and Australian Securities and Investments Commission (ASIC) [2025] ARTA 2218
SRD v Australian Securities Commission [1994] FCA 1252; (1994) 52 FCR 187; 123 ALR 730
Stasos v Tax Agents' Board of New South Wales [1990] FCA 379; (1990) 21 ATR 974
Nicholas Beaumont, What are Reasonable Prospects of Success (2004) 78 ALJ 812
Code of Professional Conduct, Tax Agent Services Act 2009 (Cth)
Explanatory Memorandum Administrative Review Bill 2023 (Cth)
(a) to stay the operation of the Respondent's decisions until the applications are heard and determined (the stay application);2 and
(b) for the hearing of the applications be conducted in private and/or that certain personal information about Mr Zartaloudis and two extended family members are not published in the Tribunal's final decision (the confidentiality application).3
1 Tax Agents Services Act 2009 (Cth) (TASA), s 40-25.
Tax Agents Services Act 2009 (Cth) (TASA) in order to provide tax services and a condition of their continuing registration under the TASA is they are each a fit and proper person to hold registration.
(a) the Applicants had breached s 30-10(1) of the TASA - the requirement to act with honesty and integrity by making false statements in their applications for renewal of tax agent registration in 2020 and 2023;
(b) the Applicants had breached s 30-10(2) of the TASA - the requirement to comply with taxation laws in the conduct of a tax practitioner's personal affairs by collectively failing to enter into an approved payment plan to pay tax related debts, by defaulting on payments plans and by failing to lodge business activity statements or by lodging late;
(c) on the basis of (a) and (b), Mr Zartaloudis was no longer a fit and proper person within the meaning of the TASA based on his significant pattern of non-compliance with his tax obligations.6 As such his registration was terminated on the ground that he no longer met the requirement in s 20-5(1)(a) of the TASA - a registered person must be fit and proper; and
(d) that consequent upon the determination that Mr Zartaloudis (as director of Conquest) was not a fit and proper person, that Conquest's registration should also be terminated under s 40-15(1)(b) of the TASA.
(collectively, the reviewable decisions).
7 Witness statement of Dimitrios Zartaloudis, 5 September 2025 (first witness statement) [18].
(a) In 2012, the Commissioner of Taxation issued a summons to Conquest for non-payment of tax, GST and PAYGW.19 This legal action resulted in court costs being incurred by Conquest and another entity CGH Personnel Pty Ltd and resulted in taxes/PAYGW being paid. It seems the court costs were paid on 13 October 2025;20
14 Hearing Book T2 page 85. The Applicants contend this figure involves double counting because it includes director penalties for unpaid employee entitlements. I have included the full amount given the penalties are a debt of the relevant entity.
18 Hearing Book T5 page 119. The Respondent also sought to lead evidence concerning other alleged conduct by the Applicants which had not been the subject of the review decisions. The question of whether this evidence is relevant to the issues the Tribunal must determine in these applications will be the subject of a separate hearing but has not been taken into account in this decision. See Annexure B to the Respondent's stay submissions and Annexure A to the Respondent's submissions in reply.
19 Goods and Services Tax and Pay as You Go Withholdings. Staff were formerly employed by another entity, CGH Personnel Pty Ltd. First witness statement [24].
(b) In or around 18 July 2025, the Commissioner of Taxation commenced wind up of the entity which had employed the employees of the business - Z Personnel for unpaid tax.21 Those proceedings have recently been dismissed by consent;22 and
(c) On 25 July 2025, the Commissioner of Taxation also commenced proceedings against Mr Zartaloudis personally and as director of Z Personnel (for director penalty and income tax). These claims amounted to nearly $800,000.23 Mr Zartaloudis told the Tribunal those claims have since been paid.24
21 First witness statement [26] and exhibit DZ-3.
22 Witness statement of Dimitrios Zartaloudis, 15 October 2025 (second witness statement) [5] and exhibit DZ-21.
23 First witness statement [27] and exhibit DZ-4.
24 Second witness statement [5] and exhibit DZ-21.
25 ASIC report Conquest Advisory (Taxation) Pty Ltd.
28 Contrast Birdseye where in addition to tax non-compliance, the Applicants had incorrectly claimed deductions for their clients which led to adjustments and in some cases, penalties. Birdseye [82].
told the Tribunal that the business was currently owed approximately $1M by its clients and that he was taking advice about recovering those debts.31
31 First witness statement [22]-[23] and exhibit DZ-1.
Section 32 of the Tribunal Act - stay of decision
Administrative Appeals Tribunal Act (1975) (Cth).
39 First witness statement exhibit DZ-19. Mr Yu lodged his application for re-registration in July 2025.
44 Tribunal Act, s 32(1). The Applicants referred the Tribunal to Shi v Migration Institute of Australia [2003] FCA 1304; (2003 134 FCR 326 at 323 and incorrectly suggested this authority supported the view that a decision to terminate a tax agent's registration will normally be stayed unless the public interest requires otherwise. The Applicants also referred to ATP Group Pty Ltd and Tax Practitioners Board [2015] AATA 225 in support of the same proposition.
45 Re XTWK and Australian Securities and Investments Commission (2007) 98 ALD 131; [2007] AATA 1890.
46 [2009] AATA 798 at [4].
48 Re Kurukkal and Minister for Immigration and Multicultural and Indigenous Affairs [2004] AATA 146; (2004) 38 AAR 482 in which the Tribunal did not agree with the narrow test applied in Re Crossan and Minister for Immigration and Ethnic Affairs [2002] AATA 216. See also Re VBN [101].
49 See per Moore J at [5] and per Downes and Jagot JJ at [66].
or implementation of the decision under review must be one which secures the effectiveness of the hearing and determination of the application50 but permits the Tribunal to make orders bearing in mind the relevant statutory scheme - to prevent or modify consequences flowing from the reviewable decision in circumstances where it is possible the decision under review may be set aside.51
There would be harm to the Applicants and their loved ones should the confidential information be publicly available and if the confidentiality orders are not made as this will impact the efforts being made to transition the tax agent business to successors.
50 Re VBN [100], Collins v Minister for Immigration and Ethnic Affairs (No 2) (1982) 5 ALD 32 at 33.
51 Australian Securities and Investments Commission v Administrative Appeals Tribunal [2009] FCAFC 185 [5] per Downes J; Spooner and Australian Securities and Investments Commission (ASIC) [2025] ARTA 2218 [5].
52 Applicants' confidentiality submissions [25]-[30].
53 Applicants' confidentiality submissions [29]; A v Federal Commissioner of Taxation [2016] FCA 1307.
confidential what has passed at the hearing. A further order is required for that effect to be achieved.57
58 Explanatory Memorandum Administrative Review Bill 2023 (Cth) [535].
59 [1979] AATA 64; (1979) 2 ALD 33 at 53-54.
60 See also Re VBN [108] and Re Pochi [56]. See also SRD v Australian Securities Commission [1994] FCA 1252; (1994) 52 FCR 187; 123 ALR 730 at 191; 734 per Hill J.
Should confidentiality orders be made under ss 69 and/or 70?
(a) that the hearing of the proceeding is to take place in private, and that only the parties, witnesses, their representatives and officers of the Tribunal are present;63 and
(b) prohibiting or restricting the publication or disclosure of information that may tend to reveal the identity of the Applicants, witnesses, or other entities associated with the proceedings using pseudonyms.64
61 Explanatory Memorandum Administrative Review Bill 2023 (Cth) and Carter and Tax Practitioners Board (Practice and procedure) [2025] ARTA 632 at [18].
62 Australian Securities and Investments Commission v Administrative Appeals Tribunal [74].
63. Such orders are sought under s 69 Tribunal Act.
64 Such orders are sought under s 70 Tribunal Act (the primary position).
(c) the deterrence effect which arises from public awareness of the Applicant's activities and the Respondent's activities as a regulator;
(d) the fact that the Applicants do not dispute the tax liabilities;
(e) the fact that the non-compliance with the Applicants' associated tax liabilities appears to be longstanding;
(f) the fact that the non-compliance does not relate to the Applicants' mishandling of client matters - it is limited to their own tax non-compliance;
(g) the multiple court proceedings against the Applicants on related matters which appear to have been conducted in public;
(h) the Respondent's warning to Mr Zartaloudis in 2018, that the Respondent may take regulatory action if he remained non-compliant with his tax obligations;
(i) the nature of the personal information of Mr Zartaloudis which is sought to be protected;
(j) the medical information suggesting the Applicant suffers from both physical and mental health ailments66 and is receiving treatment for both conditions;67
(k) the evidence about the personal information concerning family members, and the fact that many of the relatives whose information has been disclosed, are deceased;68
(l) the Applicant's evidence that he is likely to suffer embarrassment and some distress these proceedings as well as from any disclosure of his personal information;
(m) whether clients and/or employees are currently aware of these proceedings and the potential for harm (if any) for clients of the business or employees (if any) if the proceedings were not held in public; and
67 First witness statement [63]-[68]; Second witness statement [27]-[32].
(n) the potential adverse effect on the business and any current negotiations for the sale of more of the business if the proceedings were not conducted in private.
confidentiality order in the context of regulatory action. Relevantly, the medical report does not suggest a severe condition or disclose any immediate or perceived harm to or risk for Mr Zartaloudis.70 I am ultimately not persuaded that these matters are sufficient to outweigh the public interest in regulatory proceedings being in public.
70 Witness statement of Dimitrios Zartaloudis, 15 October 2025 (second witness statement) exhibit DZ-33.
(a) accept the tax and accounting stream of the business is profitable;
(b) infer that the negotiations for the sell down of 20% are completed but depend on Mr Yu's and Conquest Advisory (Taxation) Pty Ltd's registration as tax agents to come into effect; and
(c) note the second sell down of 50% to Mr Yu is proposed to occur at some time in the future.74
which have been put to the Tribunal about the alleged impact on the business would directly result from a public hearing. I note:
(a) the Respondent's decisions were made in July 2025. The applications to the Tribunal were filed on 8 August 2025 (3 months ago).75 They are not currently private;
(b) these proceedings do not concern allegations of Mr Zartaloudis' or Conquest's mishandling of client matters;
(c) the evidence discloses that Mr Zartaloudis has been attempting to merge or sell the business since at least April 202476 and recently refused another offer made by a buyer who was aware of his circumstances77 In such circumstances, I am not persuaded that his circumstances or the fact that he is looking to sell the business are confidential;
(d) and infer both from his key position of trust in the business, from his application for re-registration as a tax practitioner78 and from the existence of the current court proceedings, that Mr Yu is presently aware or is highly likely to be aware of some or all of the Applicants' circumstances;
(e) the evidence suggests the negotiations for the sale to Mr Yu have already concluded79 and steps have already been taken to transition the employees to a new entity, controlled by Mr Yu;80
(f) Mr Zartaloudis told the Tribunal that some of the clients are already aware of and have been prepared for his intention to exit the tax side of the business if Mr Yu is registered as a tax agent;81 and
80 Second witness statement [18]; ASIC report Conquest Co Pty Ltd. The company was registered on 12 September 2025.
(g) given the public nature of the court proceedings and these proceedings to date, there is a reasonable prospect that both the clients and employees and members of the industry are aware of some or all of the Applicants' circumstances from these sources.
Should the stay application be granted under s 32 Tribunal Act?
The prospects of success for the substantive application
Should the Applicants succeed in overturning the Respondent's decision on the question of fitness and propriety, then the decision to terminate the Applicants' registration will come under scrutiny, given the range of lesser sanctions available.
(a) the allegations against the Applicants do not concern allegations of client facing misconduct or other adverse matters in respect of their handling of clients' tax matters; and
(b) Mr Zartaloudis' personal circumstances contributed to his lack of tax compliance.
(a) neither Applicant has demonstrated a basis for the Tribunal to be satisfied that a different decision to deregistration would be correct or preferrable. In this regard the Respondent draws attention to the fact that the Applicants concede the tax non-compliance occurred and that each misstated their position to the Respondent;85
(b) Mr Zartaloudis' health conditions also adversely affect his fitness and propriety for registration and weigh against his prospects for success;86 and
(c) the Tribunal should have regard to the fact that the Applicants have demonstrated such a sustained pattern of non-compliance with their tax obligations, and
82 Poivedin and Australian Securities and Investments Commission [2018] AATA 124 [39-[40].
83 The Applicants referred to and relied on the Tribunal's decisions in Kambourakis [36]-[37] and
Greenfield Education Pty Ltd and Australian Skills Quality Authority [2018] AATA 4210 at [7].
85 The Respondent referred to and relied on the Tribunal's decisions in Cavallaro, Cross and Dadwal in support of this position.
unwillingness to rectify their non-compliance such that they may be unlikely to comply with their obligations in the future.87
87 Delis and Tax Practitioners Board [2015] AATA 820 at [98].
88 Nicholas Beaumont, What are Reasonable Prospects of Success, (2004) 78 ALJ 812 at 813-814.
89 Birdseye and Tax Practitioners Board [202] AATA 1250 [29]-[30].
100 Cross and Tax Practitioners Board (2020) 171 ALD 337; [2020] AATA 1471 [76].
101 [2015] AATA 820
103 Delis v Tax Practitioners Board [2016] FCA 570 per Davies J.
104 [2019] AATA 3651 [3]-[7].
106 Re Kolya v Tax Practitioners Board [2011] AATA 73.
107 Re Kolya and Tax Practitioners Board [2011] AATA 804.
108 Kolya v Tax Practitioners Board [2012] FCA 215. See also the interlocutory application Kolya v Tax Practitioners Board [2012] FCA 492.
109 The Applicants sought to distinguish the Tribunal's decision to refuse a stay in Hopfner v Tax Practitioners Board [2019] AATA 851.
110 Stasos v Tax Agents' Board of New South Wales [1990] FCA 379; (1990) 21 ATR 974 at 985.
What are the consequences for the Applicants if the stay is refused/would the result of the hearing be rendered futile?
112 The Applicants referred the Tribunal to and relied on Australian English Colleges Pty Ltd and Australian Skills Quality Authority [2025] ARTA 543, [38]; [28] and [29]; Birdseye [110]-[111].
(a) the business employs 7 people and Mr Zartaloudis is currently the only registered tax agent; and
(b) if the existing clients had to go elsewhere, it would be difficult for the business to re-engage them in the future or replace their business.
114 First witness statement [14]; Second witness statement [24]-[26].
concluded negotiations with Mr Yu (timing unknown) for the sell down of 20% of the business.
117 ASIC report Conquest Advisory (Taxation) Pty Ltd.
stream in the short time and the Applicants may still hold significant obligations for the lodgement of returns and payment of tax associated with the tax and accounting stream.
What are the consequences for the Respondent if the stay application is granted/refused and the public interest?
(a) a stay is not desirable for the purpose of ensuring the effectiveness of the Tribunal's review of the decisions in question;119
(b) The Applicants have been forced, reluctantly, by the Respondent's decisions to start bringing their tax affairs up to date. The Respondent is concerned that the
118 Evans and Tax Practitioners Board (2019) 165 ALD 176; [2019] AATA 1408 [89].
Applicants' prior conduct suggests they will refuse to comply with their obligations in the future;120
(c) Further to (b), the Respondent argued that while the Applicants' conduct to date has not adversely impacted their clients, there is a material risk that the Applicants' conduct could extend beyond their personal affairs and lead to activity which could place clients at risk.
124 Kender and Australian Securities and Investments Commission [2018] AATA 4445, [17].
themselves. I cannot accept this as correct because while there is no evidence that the clients are at risk, the Applicants' non-compliance with PAYGW and superannuation contributions has previously posed a significant risk to employees of the business. The evidence that these liabilities and associated penalties have recently been repaid is a step in the correct direction but there remains a risk that Mr Zartaloudis might again, put the Applicants' financial interests ahead of payment of the employees' entitlements. To that end, I note that the transfer of the employees to Conquest Advisory (Taxation) Pty Ltd has not been fully explained by Mr Zartaloudis.
32 Reviewable decision continues to operate unless Tribunal orders otherwise
(1) The making of an application to the Tribunal for review of a reviewable decision does not affect the operation of the decision or prevent the taking of action to implement the decision.
Exception - Tribunal may stay operation or implementation
(2) However, on application by a party to a proceeding for review of a reviewable decision, the Tribunal may make an order staying or otherwise affecting the operation or implementation of the decision if the Tribunal considers that it is desirable to do so for the purpose of ensuring the effectiveness of the review.
(3) The order is subject to any conditions specified in the order.
(4) The order has effect until the decision of the Tribunal on the application for review comes into operation.
(a) the order states that it applies for a period; and
(b) the period ends before the decision of the Tribunal on the application for review comes into operation;
the order has effect until the end of the period.
(6) On application by a party to the proceeding, the Tribunal may, by order, vary or revoke the order.
Preconditions to making, varying or revoking an order
(7) The Tribunal must not make, vary or revoke an order staying or otherwise affecting the operation or implementation of a reviewable decision unless:
(a) the Tribunal has given the parties to the proceeding for review of the decision a reasonable opportunity to make submissions to the Tribunal in relation to the making, variation or revocation of the order; and
(b) the Tribunal has taken into account the interests of any person who may be affected by the review of the decision.
(8) However, paragraph (7)(a) does not prevent the Tribunal making, varying or revoking an order without giving a party an opportunity to make a submission to the Tribunal if the Tribunal is satisfied that it is not practicable to give the party the opportunity.
(9) If the Tribunal makes, varies or revokes an order without giving a party an opportunity to make a submission as mentioned in subsection (8), the order, variation or revocation does not take effect until a notice setting out the terms of the order, variation or revocation is given to the party.
69 Hearings to be in public unless practice directions or Tribunal order requires otherwise
(1) The hearing of a proceeding in the Tribunal must be in public.
Note: The hearing of a proceeding is the substantive hearing of the matter before the Tribunal. Directions hearings do not need to be in public (see the definition of hearing of a proceeding in section 4).
Exception - practice directions may require private hearing
(2) Despite subsection (1), in the circumstances specified in the practice directions:
(a) the hearing or part of the hearing is to take place in private; and
(b) only the persons specified in the practice directions may be present.
(3) Despite subsection (1), the Tribunal may, by order:
(a) direct that the hearing or part of the hearing is to take place in private; and
(b) give directions in relation to the persons who may be present.
Note: The power must be exercised in accordance with section 71.
70 Tribunal may restrict publication or disclosure of information
(1) The Tribunal may, by order, give directions prohibiting or restricting the publication or other disclosure of:
(a) information tending to reveal the identity of:
(i) a party to or witness in a proceeding in the Tribunal; or
(ii) any person related to or otherwise associated with any party to or witness in a proceeding in the Tribunal; or
(b) information otherwise concerning a party, witness or other person mentioned in paragraph (a).
Note 1: The power must be exercised in accordance with section 71.
Note 2: Breach of a non-publication or non-disclosure order is an offence (see section 119).
(2) The Tribunal may, by order, give directions prohibiting or restricting the publication or other disclosure of information that:
(a) relates to a proceeding in the Tribunal; and
(b) is any of the following:
(i) information that comprises evidence or information about evidence;
(ii) information given to the Tribunal.
Note 1: The power must be exercised in accordance with section 71.
Note 2: Breach of a non-publication or non-disclosure order is an offence (see section 119).
(3) Without limiting subsection (2), the order may prohibit or restrict the publication or other disclosure to some or all of the parties to the proceeding.
Order can be made on application or on Tribunal's initiative
(4) The Tribunal may make an order under this section on application by a person or on its own initiative.
71 Requirements for Tribunal orders about hearings, publication and disclosure
(1) In making an order under subsection 69(3) or section 70, the Tribunal must comply with the requirements (if any) specified in the practice directions.
(2) In considering whether to make an order under subsection 69(3) or section 70 in relation to a proceeding, the Tribunal must have regard to the following:
(a) the principle that it is desirable that hearings of proceedings in the Tribunal are held in public;
(b) the principle that it is desirable that evidence given before the Tribunal is made available to the public;
(c) the principle that it is desirable that evidence given before the Tribunal and the contents of documents given to the Tribunal are made available to all the parties to the proceeding;
(d) any reasons in favour of making an order, including the following:
(i) in any case - the circumstances of the parties to the proceeding and other persons connected to the proceeding;
(ii) in any case - the harm (if any) that is likely to occur to a person if the order is not made;
(iii) in relation to an order under section 70 - the confidential nature (if any) of the information;
(e) any other matters that the Tribunal considers relevant.
(1994) 52 FCR 187