[2025] NSWCATAP 304
General information, not legal advice.
NCAT Appeal Panel
2025-11-28
G Sarginson, Deputy President
Original judgment source is linked above.
(1) Terminate the tenancy for non-payment of rent.
(2) Suspend the date of vacant possession under s 114 of the Residential Tenancies Act 2010 (NSW) (RT Act) to 3 October 2025.
(3) The whole of the bond to be paid to the landlord and credited against the money order for rent arrears.
(4) The tenant pay the landlord the sum of $15,000 immediately in respect of rent arrears.
(5) The Tribunal also made a notation that the amount of rent arrears was "well above $20,000 (agent states no rent paid since January and $26,000)" and the landlord's agent had agreed to send to the tenant a copy of the rent ledger "in the next week".
(1) The Notice to Terminate for non-payment of rent was not properly served by the landlord. The tenant asserts that it was placed underneath his door after the landlord had filed Tribunal proceedings.
(2) The tenant was not served the Notice to Terminate by email.
(3) The rent ledger was not served prior to the hearing or provided at the hearing. The agent sent the ledger the following week. The ledger did not comply with the requirements under the RT Act.
(4) The tenant also seeks leave to appeal under Sch. 4 Cl. 12 of the NCAT Act.
What constitutes a question of law is vexed and context dependent in the sense that the distinction between matters of fact and of law may turn on the circumstances in which the question arises: Targeted Property Investments Pty Ltd v Look Up Technologies Pty Ltd (No 2) [2023] NSWSC 416 at [33(4)], citing Thomas and Naaz [2023] NSWCA 40 at [52] and Da Costa v The Queen [1968] HCA 51; (1968) 118 CLR 186 at 194; [1968] HCA 51.
(1) Failure to provide procedural fairness at the hearing (Donohoe v Alburario [2025] NSWSC 9 at [36]- [39]).
(2) A constructive failure to exercise jurisdiction, in the sense of a failure to consider a "substantial, clearly articulated argument relying upon established facts" that was within the jurisdiction of the Tribunal to determine (see e.g. Alexandria Landfill Pty Ltd v Transport for NSW (2020) 103 NSWLR 479; [2020] NSWCA 165 at [8]- [12] and [413]; Resource Pacific Pty Ltd v Wilkinson [2013] NSWCA 33 at [1] and [9]).
(3) Applying the wrong legal principle (in isolation to the factual findings) which materially affected the outcome (Bimson, Roads & Maritime Services v Damorange Pty Ltd [2014] NSWSC 734 at [38]- [53]). However, the wrong application of the correct legal principles to the facts is an error of mixed fact and law for which leave to appeal is required under s 80(2)(b) of the NCAT Act (TNT Building Trades Pty Ltd v Baker [2023] NSWCATAP 178 at [42]- [43] and the authorities cited therein).
(a) The decision of the Tribunal under appeal was not fair and equitable; or
(b) The decision of the Tribunal under appeal was against the weight of evidence; or
(c) Significant new evidence has arisen (being evidence that was not reasonably available at the time the proceedings under appeal were being dealt with).
... there was a "significant possibility" or a "chance which was fairly open" that a different and more favourable result would have been achieved for the appellant had the relevant circumstance in para (a) or (b) not occurred or if the fresh evidence under para (c) had been before the Tribunal at first instance.
Service of the Notice to Terminate and Jurisdiction of the Tribunal to Make the Termination Order
82 Termination notices
(1) A termination notice must set out the following matters -
(a) the residential premises concerned,
(b) the day on which the residential tenancy agreement is terminated and by which vacant possession of the premises is to be given,
(c) the ground for the notice, unless the notice is given under section 96 or 97,
(d) any other matters prescribed by the regulations.
(2) A termination notice must be in writing and be signed by the party giving the notice or the party's agent.
(3) A termination notice for a periodic agreement may specify a day other than the last day of a period for the payment of rent as the termination date.
83 Termination orders
(1) If the Tribunal makes an order terminating a residential tenancy agreement under this Act, it must also make an order for possession of the residential premises specifying the day on which the order takes or took effect.
(2) An application to the Tribunal by a landlord for a termination order -
(a) must be made after the termination date specified in the relevant termination notice and within the period prescribed by the regulations, and
(b) must be made only if vacant possession of the premises is not given as required by the notice.
87C Breach of tenancy agreement
(1) A landlord may give a termination notice on the ground the tenant has breached the residential tenancy agreement.
(2) The termination date must be at least 14 days after the termination notice is given.
Note -
The termination date may be before the end of the fixed term for a fixed term tenancy agreement.
(3) The Tribunal may, on application by the landlord, make a termination order in relation to a termination notice given under this section if the Tribunal is satisfied -
(a) the tenant has breached the residential tenancy agreement, and
(b) the breach is, in the circumstances of the case, sufficient to justify termination of the agreement, and
(c) the termination notice was given in accordance with this section, and
(d) the tenant has not vacated the premises as required by the notice.
(4) In considering the circumstances of the case, the Tribunal may consider the following -
(a) the nature of the breach,
(b) previous breaches,
(c) steps taken by the tenant to remedy the breach,
(d) steps taken by the landlord about the breach,
(e) the previous history of the tenancy,
(f) another matter the Tribunal considers relevant.
(5) The Tribunal may refuse to make a termination order if it is satisfied that the tenant has remedied the breach.
(6) Section 89(2) and 89A do not apply to a termination notice given under this section.
Note -
Section 154E sets out additional matters to be considered if the residential tenancy agreement is a social housing tenancy agreement.
88 Termination notices for non-payment of rent or charges
(1) A termination notice given by a landlord on the ground of a breach of the residential tenancy agreement arising solely from a failure to pay -
(a) rent, or
(b) water usage charges, or
(c) charges for the supply of electricity, gas or oil (utility charges),
payable by the tenant (a non-payment termination notice) has no effect unless the rent has, or the water usage charges or utility charges have, remained unpaid in breach of the agreement for not less than 14 days before the non-payment termination notice is given.
(2) A non-payment termination notice is not ineffective merely because of any failure of the landlord or the landlord's agent to make a prior formal demand for payment of the rent, water usage charges or utility charges.
(3) A non-payment termination notice must inform the tenant that the tenant is not required to vacate the residential premises if the tenant pays all the rent, water usage charges or utility charges owing or enters into, and fully complies with, a repayment plan agreed with the landlord, unless the Tribunal makes a termination order on the basis that the tenant has frequently failed to pay rent, water usage charges or utility charges on time.
(4) Despite any other provision of this Part, a landlord may apply to the Tribunal for a termination order before the termination date specified in a non-payment termination notice. The Tribunal must not consider any such application until after the termination date.
89 Repayment of rent and charges owing following issue of non-payment termination notice
(1) This section applies if a landlord gives a tenant a non-payment termination notice.
(2) The Tribunal must not make a termination order on the ground set out in the notice if the tenant pays all the rent, water usage charges or charges for the supply of electricity, gas or oil (utility charges) owing or enters into, and fully complies with, a repayment plan agreed with the landlord.
(3) A termination of the residential tenancy agreement solely on the ground of non-payment of rent, water usage charges or utility charges, and any warrant for possession issued as a result of any order for possession, cease to have effect if the tenant pays all the rent, water usage charges or utility charges owing or enters into, and fully complies with, a repayment plan agreed with the landlord and the tenant has not vacated the residential premises.
(4) If a tenant repays all the rent, water usage charges or utility charges owing or enters into, and fully complies with, a repayment plan agreed with the landlord, the landlord must notify -
(a) the Tribunal, if the landlord has applied to the Tribunal for a termination order on the ground of non-payment of rent, water usage charges or utility charges and the application has not been finally dealt with, or
(b) the Sheriff, if a termination order has been made and a warrant for possession of the residential premises has been issued but has not been enforced by the Sheriff.
Maximum penalty - 20 penalty units.
(5) The Tribunal may, on application by a landlord, make a termination order despite subsection (2) or (3) if it is satisfied that the tenant has frequently failed to pay either or both of the following amounts owing to the landlord for the residential premises -
(a) rent, on or before the day set out in the residential tenancy agreement,
(b) water usage charges in accordance with section 39.
(5A) The Tribunal may make a termination order under subsection (5) on the grounds set out in subsection (5)(b) only if the landlord has, on each relevant occasion, requested payment from the tenant within 3 months of the issue of the bill for those charges by the water supply authority.
(6) If the Tribunal makes a termination order as referred to in subsection (5), a warrant for possession may be issued as a result of that order, even if the tenant has paid all rent, water usage charges or utility charges owing or complied with a repayment plan.
223 Service of notices and other documents
(1) A notice or other document that is authorised or required by this Act or the regulations or a residential tenancy agreement to be given to or served on any person may be given or served by -
(i) delivering it to the person personally, or
(ii) delivering it personally to a person apparently of or above the age of 16 years at the person's residential or business address, or
(iii) delivering it in an envelope addressed to the person and leaving it in a mailbox at the person's residential or business address, or
(iv) sending it by post to the address specified by the person for the giving or service of documents or, if no such address is specified, the residential or business address of the person last known to the person giving or serving the document, or
(v) sending it to an email address specified by the person for the service of documents of that kind, or
(va) sending it by other electronic means to an address or location specified by the person for the service of documents of that kind, or
(vi) any other method authorised by the regulations for the service of documents of that kind, or
(i) leaving it with a person apparently of or above the age of 16 years at, or by sending it by post to, the head office, a registered office or a principal office of the corporation or to an address specified by the corporation for the giving or service of documents, or
(ii) sending it to an email address specified by the corporation for the service of documents of that kind, or
(iia) sending it by other electronic means to an address or location specified by the corporation for the service of documents of that kind, or
(iii) any other method authorised by the regulations for the service of documents of that kind, or
(i) leaving it at, or sending it by post to, any office of the agency addressed to the agency head, or
(ii) sending it to an email address specified by the agency for the service of documents of that kind, or
(iia) sending it by other electronic means to an address or location specified by the agency for the service of documents of that kind, or
(iii) any other method authorised by the regulations for the service of documents of that kind.
(2) Nothing in this section affects the operation of any provision of a law or of the rules of a court authorising a document to be served on a person in any other manner.
(3) If there is more than one landlord or tenant under a residential tenancy agreement, a notice required to be served on a tenant or landlord under the agreement is taken to be served on all the tenants or landlords under the agreement if it is served on one of the tenants or landlords.
113 Defects in termination notices
The Tribunal may make a termination order for a residential tenancy agreement or any other order even though there is a defect in the relevant termination notice or the manner of service of the notice if -
(a) it thinks it appropriate to do so in the circumstances of the case, and
(b) it is satisfied that the person to whom the notice was given has not suffered any disadvantage because of the defect in the notice or service or that any disadvantage has been overcome by the order and any associated order.
"I have not heard from you regarding the termination notice sent via email in addition to the notice I left under your door earlier this week.
You have also been given notice of the upcoming tribunal (sic) hearing.
..."
"I apologise for the difficulties you have had contacting me recently.
I received the termination notice you hand delivered to my unit last Monday. I've had significant health effects...I am now recovered enough to get a job and will move to a new place and being to repay the rent arrears as soon as I am able.
I have also received the hearing notice.
..."
(3) Order 3 of the Tribunal, dated 29 August 2025 in Case Number 2025/00265388, is varied to suspend the date of vacant possession under s 114 of the Residential Tenancies Act 2010 (NSW) to 10 December 2025.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
28 November 2025 - Decision under appeal details, added.
Upham
Kent Sydney Pty Ltd [2025] NSWCATAP 304;
(2020) 103 NSWLR 479
(1968) 118 CLR 186