[2026] NSWCATAP 211
General information, not legal advice.
NCAT Appeal Panel
2026-04-15
G Sarginson, Deputy President D Charles, Senior Member
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Source: NSW Caselaw (www.caselaw.nsw.gov.au). Converted to plain text by ZoeLaw. Not the official version.
Medium Neutral Citation: Selkirk v The Owners-Strata Plan No 2661; The Owners-Strata Plan No 2661 v Selkirk [2026] NSWCATAP 211
Hearing dates: 2 June 2025
Date of orders: 15 April 2026
Decision date: 15 April 2026
Jurisdiction: Appeal Panel
Before: G Sarginson, Deputy President
D Charles, Senior Member
Decision: (1) In Case Number 2025/00034661 the appeal is dismissed.
(2) In Case Number 2025/00093693 the application to extend time to lodge the appeal is dismissed.
(3) In Case Number 2025/00034661 Simone Selkirk is to pay the appeal costs of The Owners-Strata Plan No 2661 as agreed or assessed.
(4) In Case Number 2025/00093693 The Owners-Strata Plan No 2661 is to pay the appeal costs of Simone Selkirk as agreed or assessed.
(5) If a party seeks to vary the appeal costs orders, the following directions apply:
(a) the costs applicant is to lodge with the Appeal Registry and serve on the other party costs submissions (not exceeding 5 pages) and documents by 14 days from the date of this decision.
(b) the costs respondent is to lodge with the Appeal Registry and serve on the other party costs submissions (not exceeding 5 pages) and documents by 28 days from the date of this decision.
(c) the costs applicant is to lodge with the Appeal Registry and serve on the other party costs submissions in reply (not exceeding 3 pages).
Catchwords: LAND LAW – strata title – common property – duty to repair – breach of duty – damages for breach of duty – causation – determination of cause of loss – action of lot owner altering or repairing common property – ss 106(5) and 232 Strata Schemes Management Act 2015 (NSW)
Legislation Cited: Civil and Administrative Tribunal Act 2013 (NSW)
Civil and Administrative Tribunal Rules 2014 (NSW)
Civil Liability Act 2002 (NSW)
Civil Procedure Act 2005 (NSW)
Strata Schemes Development Act 2015 (NSW)
Strata Schemes Management Act 2015 (NSW)
Cases Cited: Alexander v Cambridge Credit Corp Ltd (1987) 9 NSWLR 310
Alexandria Landfill Pty Ltd v Transport for NSW (2020) 103 NSWLR 479; [2020] NSWCA 165
Alexandria Landfill Pty Ltd v Transport for NSW (2020) 103 NSWLR 479; [2020] NSWCA 165
Allen v TriCare (Hastings) Ltd [2017] NSWCATAP 25
Australian Broadcasting Tribunal v Bond (1990) 170 CLR 321; [1990] HCA 33
Beechwood Homes (NSW) Pty Ltd v Hassos [2023] NSWCATAP 184
BHP Billiton Ltd v Dunning [2013] NSWCA 421
Bimson, Roads & Maritime Services v Damorange Pty Ltd [2014] NSWSC 734
Boreland v Brewis [2024] NSWCATAP 140
Browne v Dunn (1893) 6 R 67
Chase v Clarence Valley Council; Marno v Clarence Valley Council [2025] NSWCATCD 66
Collins v Urban [2014] NSWCATAP 17
Colman v The Owners-Strata Plan 61131 [2025] NSWCA 203
Colman v The Owners-Strata Plan 61131 [2025] NSWSC 63
Colman v The Owners-Strata Plan No 61131 [2023] NSWCATAP 308
Donohoe v Alburario [2025] NSWSC 9
Falzon v Lockrey [2023] NSWCATAP 32
Fisher v Nonconformist Pty Ltd (2024) 114 NSWLR 1; [2024] NSWCA 32
FZK v Secretary, Department of Communities and Justice (No 4) [2025] NSWCATAP 278
GIO General Limited v Centennial Newstan Pty Ltd [2014] NSWCA 13
Glenquarry Park Investments PL v Hegyesi [2019] NSWSC 425
Glenquarry Park Investments Pty Ltd v Hegyesi [2019] NSWSC 425
Hanave Pty Ltd v Wine Nomad Pty Ltd; Wine Nomad Pty Ltd v Hanave Pty Ltd (No 2) [2022] NSWCATAP 361
Hawach v A & A Building Services Pty Ltd [2024] NSWCATAP 138
Hawach v A & A Building Services Pty Ltd [2025] NSWSC 1174
Henadeck Pty Ltd v Independent Liquor and Gaming Authority; Niraula v Independent Liquor and Gaming Authority [2020] NSWCATAP 200
Henville v Walker (2001) 206 CLR 459; [2001] HCA 52
Horan v The Owners-Strata Plan No 68307 [2024] NSWCATAP 118
Hossain v Minister for Immigration and Citizenship [2025] FedCFamC2G 734
House v The King (1936) 55 CLR 499; [1936] HCA 40
Hughes v Lord Advocate [1963] AC 837
Hungerfords v Walker (1989) 171 CLR 125; [1989] HCA
Jackson v NSW Land and Housing Corporation [2014] NSWCATAP 22
Jain v Dr N Kalakerinos Pty Ltd [2023] NSWCATAP 141
Karacominakis v Big Country Developments Pty Ltd [2000] NSWCA 313; 10 BPR 18,235
Kirk v Industrial Relations Commission of New South Wales (2010) 239 CLR 531; [2010] HCA 1
Kostas v HIA Insurance Services Pty Ltd (2010) 241 CLR 390; [2010] HCA 32
Lam v Steve Jarvin Motors Pty Ltd [2016] NSWCATAP 186
Lin v Westerman [2025] NSWCATAP 319
Lo v Chief Commissioner of State Revenue (2013) 85 NSWLR 86; [2013] NSWCA 180
Lubrano v Proprietors Strata Plan No 4038 (1997) 6 BPR 97
March v E & MH Stramare Pty Ltd (1991) 171 CLR 506; [1991] HCA 12
Masters Home Improvement Pty Ltd v North East Solution Pty Ltd (2017) 372 ALR 440; [2017] VSCA 88
McNeil v Clarence Valley Council [2025] NSWCATAP 184
Medlin v State Government Insurance Commission (1995) 182 CLR 1
Minister for Aboriginal Affairs v Peko-Wallsend Ltd (1986) 162 CLR 24 at 39;[1986] HCA 40
Minister for Immigration v Al-Miahi [2001] FCA 744
Nader v Urban Transit Authority of NSW (1985) 2 NSWLR 501; (1985) Aust Torts Reports 80-724
NSW Land and Housing Corporation v Orr (2019) 100 NSWLR 578; [2019] NSWCA 231
O’Brien v Women’s Housing Limited [2026] NSWCATAP 3
O’Connor v O’Connor [2022] NSWCA 97
Overseas Tankship (UK) Ltd v The Miller Steamship Co (Wagon Mound (No 2)) [1967] 1 AC 617
Owers-Brown v The Owners-Strata Plan No 92562; Nakkan v The Owners-Strata Plan No 92562 [2025] NSWCATCD 67
Owners Strata Plan 50276 v Thoo [2013] NSWCA 270; 17 BPR 33,789
Owners-Strata Plan 32735 v Lesley-Swan [2012] NSWSC 383 (2912) 17 BPR 32,311
Re Refugee Review Tribunal; Ex parte Aala (2000) 204 CLR 82; [2000] HCA 57
Resource Pacific Pty Ltd v Wilkinson [2013] NSWCA 33
Rigby v Oxenford [2023] NSWCATAP 79
Ryan v BKB Motor Vehicle Repairs Pty Ltd [2017] NSWCATAP 39
Sabouni v Revelop Building and Developments Pty Ltd [2021] NSWSC 31 a
Seiwa Pty Ltd v Owners Strata Plan 35042 [2006] NSWSC 1157; 12 BRP 23,673
Selkirk v The Owners-Strata Plan No 2661 [2024] NSWCATAP 17
Selkirk v The Owners-Strata Plan No 2661 [2024] NSWCATCD 71
Sellars v Adelaide Petroleum NL; (1994) 179 CLR 332; [1994] HCA 4
Shum v Owners Corporation SP306221 [2017] NSWCATCD 68
Sydney Trains v Argo Syndicate AMA 1200 [2024] NSWCA 101
The Owners - Strata Plan No 33368 v Gittins [2022] NSWCATAP 130
The Owners of Strata Plan No 2661 and Sournas [2023] NSWCATCD unreported 15 August 2023
The Owners-SP 80881 v Gregg [2022] NSWCATAP 172
The Owners-Strata Plan No 2661 v Selkirk [2024] NSWSC 760
TNT Building Trades Pty Ltd v Baker [2023] NSWCATAP 178
Unique Commercial Property Group Limited v Cusumano [2024] NSWCATAP 204
Vella v Mir (No 3) [2020] NSWCATAP 17
Vickery v The Owners-Strata Plan No 80412 (2020) 103 NSWLR 352; [2020] NSWCA 284
Waterford v Commonwealth (1987) 163 CLR 54; [1987] HCA 25
White House Developments Pty Ltd v The Owners - Strata Plan No 70276 [2025] NSWCATAP 68
Williams v Pisano (2015) 90 NSWLR 341; [2015] NSWCA 177
Texts Cited: None Cited
Category: Principal judgment
Parties: Case Number 2025/00034661
Simone Selkirk (Appellant)
The Owners-Strata Plan No 2661 (Respondent)
Case Number 2025/00093693
The Owners-Strata Plan No 2661 (Appellant)
Simone Selkirk (Respondent)
Representation: Case Number 2025/0003466
A Rizk (Appellant)
C Purdy (Respondent)
Solicitors:
Sachs Gerace Lawyers (Appellant)
Mills Oakley (Respondent)
Case Number 2025/00093693
C Purdy (Appellant)
A Rizk (Respondent)
Solicitors:
Mills Oakley (Appellant)
Sachs Gerace Lawyers (Respondent)
File Number(s): 2025/00034661; 2025/00093693
Publication restriction: Nil
This is an appeal dispute that involves whether the actions of a lot owner to perform repairs or alteration works to common property was the cause of her economic loss, or whether it was immaterial in circumstances where the common property required repair in any event. There is also a dispute about the amount of damages awarded to the lot owner by the Tribunal. The owners corporation has its own separate appeal. Both appeals were heard together.
In this decision, any reference to “the lot owner” is a reference to Ms Selkirk, and any reference to “the owners corporation” is a reference to The Owners-Strata Plan No 2661.
This decision deals with two appeals from the decision of the Tribunal dated 30 December 2024.
The decision of the Tribunal dated 30 December 2024:
Awarded damages to the lot owner of $98,374.29 for reasonably foreseeable loss under ss 106(5) and 232 of the Strata Schemes Management Act 201**5 (NSW) (SSM Act) by reason of the owners corporation’s breach of its duty under s 106 of the SSM Act to keep and maintain common property in a reasonable state of repair.
Ordered the owners corporation to perform repairs to common property under s 232 of the SSM Act. The works were:
(a) Within 2 months of the date of the decision, engage a suitably experienced, qualified, licensed and insured contractor to undertake repairs to the brick walls in the bathroom of Lot 5 sufficient to ensure that tiling and/or a waterproofing membrane can be applied to the walls; and (b) Within 2 months of the date of the decision, engage a suitably experienced, qualified, licensed and insured contractor to carry out investigations in relation to the kitchen side of the wall dividing the kitchen from the bathroom in Lot 5 with a view to determining the nature and causation of any defects in that wall and devising an appropriate rectification scope.
The dispute has a long, complex, expensive, and unfortunate litigious history that evolved from a water leak from the bathroom of the lot detected in early December 2020.
Under s 9(2)(a) of the SSM Act, the owners corporation has, for the benefit of owners of lots in the strata scheme, the management and control of the use of the common property. Under s 9(3)(c) of the SSM Act, the owners corporation has responsibility for maintaining and repairing the common property of the strata scheme. It is not in dispute that the water leak from the bathroom of the lot was from a common property area, and it is unnecessary to set out the distinction between common property and lot property (s 4 SSM Act; and ss 4 and 6 of the Strata Schemes Development Act 2015 (NSW). The distinction between common property and lot property is also discussed in detail in decisions including Owers-Brown v The Owners-Strata Plan No 92562; Nakkan v The Owners-Strata Plan No 92562 [2025] NSWCATCD 67).
The litigation history involves proceedings commenced by the lot owner against the owners corporation in the Supreme Court of NSW in July 2021, which were transferred to the Tribunal in June 2022.
The proceedings commenced in July 2021 sought orders that included (a) reinstatement of carpet and acoustic underlay by the owner of the lot located above lot 5 due to excessive noise; (b) relief from debt recovery fees and interest in respect of owners corporation levies; (c) that the owners corporation perform repairs to the common property areas of the bathroom and reinstate both common property and lot property due to damage caused by a water leak; and (d) damages under ss 106(5) and 232 of the SSM Act for loss of rental income by reason of the uninhabitability of the lot due to the water leak.
The lot owner’s proceedings were heard by a Senior Member of the Tribunal (Tyson SM) in February 2023.
On 15 August 2023, Tyson SM dismissed the lot owner’s application. Detailed written reasons were provided. For the purpose of this appeal, it is unnecessary to refer to the reasons dealing with the dismissal of the claims regarding noise from the lot above; and levy arrears.
Tyson SM found that although the owners corporation was in breach of its duty to keep and maintain common property in a state of good and serviceable repair under s 106(1) of the SSM Act in respect of the “initial leak” it was not in breach afterwards by reason of the conduct of the lot owner. Tyson SM declined to make a work order in favour of the lot owner because the scope of works proposed by the lot owner, which involved a “like for like” replacement of the bathroom was uncertain and went beyond what was necessary to achieve compliance with the s 106(1) duty, applying the principles in Glen**quarry Park Investments Pty Ltd v Hegyesi [2019] NSWSC 425 (Hegyesi) at [74] and [111]-[112]. Further, Tyson SM found that after the initial leak the owners corporation was seeking to comply with its duty, and the lot owner opposed its proposed scope of works. Even if breach was established beyond the “initial leak,” Tyson SM asserted that damages had not been established under s 106(5) of the SSM Act (Selkirk v The Owners of Strata Plan No 2661 and Sournas [2023] NSWCATCD unreported 15 August 2023 at [239]-[308]).
On or about 4 September 2023, Watersedge Waterproofing and Plumbing Pty Ltd (Watersedge) performed works, on the instructions of the lot owner, to perform an “invasive investigation” of the bathroom of lot 5. Mr White is the director of Watersedge. The works by Watersedge were approximately 3 weeks after the lot owner had lost her application before Tyson SM.
Watersedge had previously provided a quotation to the owners corporation in 2022 that asserted the bathroom needed to be completely stripped of tiles, fittings and fixtures and a new waterproofing membrane installed, and then the bathroom restored by way of re-tiling; rendering of walls; and fittings and fixtures re-installed. The owners corporation did not engage Watersedge. Rather, in late August 2023, the lot owner contacted Watersedge and engaged Watersedge to perform an “invasive investigation” of the cause of the water leak.
The work performed by Watersedge involved stripping out the bathroom of tiles, fittings and fixtures. The owners corporation had not provided the lot owner consent for this work, nor has it subsequently provided consent.
The lot owner appealed the decision of Tyson SM to the Appeal Panel of the Tribunal.
The owners corporation took separate proceedings in the Tribunal that included seeking to restrain the lot owner from performing further alterations and/or repairs of common property without the properly authorised consent of the owners corporation.
On 8 September 2023, the owners corporation obtained an interim injunctive order under the SSM Act from the Tribunal restraining the lot owner from performing unauthorized alterations to common property. The owners corporation also took substantive proceedings seeking to restrain the lot owner from performing further work.
On 6 February 2024, the Appeal Panel allowed the appeal (Selkirk v The Owners-Strata Plan No 2661 [2024] NSWCATAP 17). The Appeal Panel held that the owners corporation had breached its “strict duty” under s 106(1) of the SSM Act, and that breach remained ongoing. The duty of the owners corporation was to conduct repairs that cured the water leak and reinstate the bathroom on a ‘like for like’ basis. The “resistance and advocacy” of the lot owner in respect of access and works performed by the lot owner did not “discharge the onus” imposed on the owners corporation that the loss by the lot owner was not caused by the breach of the owners corporation, or that the lot owner had “failed to mitigate.” The owners corporation could have sought an order from the Tribunal for access to the lot to conduct repairs, and had failed to do so. The matter was remitted back to the Tribunal:
“…consistent with the findings and reasons in this decision on the following matters and any related matters pressed on this appeal: the scope of work and terms of the work order to be complied with by the first respondent Owners SP 2661 in respect of the common property; the amount of the rent and other losses established by the applicant/appellant lot owner under s 106(5) of the Strata Schemes Management Act 2015 (NSW) for a period commencing on 5 December 2020.”
On 23 February 2024, the Tribunal made an order dismissing the owners corporation’s application for interim orders under s 55(1)(a) of the NCAT Act on the basis the application had been withdrawn “on the undertaking of the (lot owner) not to do any further work pending the outcome of the remitted appeal”. The Tribunal also made an order that the substantive proceedings were dismissed as they had been withdrawn. In other words, the application by the owners corporation for an order under ss 232 and/or 241 of the SSM Act to restrain the lot owner from performing further works without the consent and authorisation of the owners corporation under the SSM Act was withdrawn and dismissed, on the undertaking of the lot owner not to perform work “pending the outcome of the remitted appeal”.
The owners corporation appealed the Appeal Panel decision to the Supreme Court of NSW.
On 21 June 2024, the Supreme Court (Leeming JA) allowed the owners corporation’s appeal (The Owners-Strata Plan No 2661 v Selkirk [2024] NSWSC 760) (Selkirk-Supreme Court). The decision of Leeming JA will be discussed in detail later in this decision. A critical issue discussed in detail in that decision is the legal test of causation in respect of a claim for damages under ss 106(5) and 232 of the SSM Act.
The proceedings were remitted back to the Tribunal, in circumstances where the Appeal Panel had made that order in any event, and the Tribunal proceedings were listed in late June 2024.
On 30 December 2024, Robertson PM made the decision that is under appeal. The lot owner lodged a Notice of Appeal on 28 January 2025. The owners corporation lodged a Notice of Appeal on 10 March 2025.
It is necessary to set out, in more detail, the factual background to the dispute. Salient facts are set out, rather than all factual events.
Ms Selkirk is the owner of Lot 5 in a strata scheme building located in an eastern suburb of Sydney. She purchased the lot in about 2010. Between 2010 and 2013 she resided in the lot. After 2013 the lot was rented and investment income derived. The periods of rental were among the issues in dispute.
At all relevant times, the strata scheme had a special by-law that prohibited short term accommodation. That by-law stated as follows:
Special By-law no. 4-Short-term accommodation
…
3. Owners and Occupiers are prohibited from using, operating, or directly or indirectly facilitating the use of a Lot for Short-Term Accommodation, including by advertising the Lot or permitting the Lot to be advertised for Short-Term Accommodation.
…
5. The Owner and/or Occupier is responsible for and will bear all Costs and Enforcement Costs.
…
7. Where the Owners Corporation has incurred Costs and/or Enforcement Costs on behalf of an Owner, the Owners Corporation may recover those Costs and/or Enforcement Costs from the Owner, including charging those Costs and/or Enforcement Costs to the Owner’s lot account as if they were a contribution under the Act, with all associated rights of recovery under the Act.
…
9. The Owner Indemnifies and will keep Indemnified the Owners Corporation.
“…the provision of temporary accommodation on a commercial basis for a period of less than 3 consecutive months, including but not limited to:
…
1.15.8 Any other short term rentals, including but not limited to the use of online services such as Airbnb, Stayz, Gumtree, or similar.”
“…the Owner indemnifying the Owners Corporation in respect of the use of a Lot in breach of this by-law, including but not limited to the following:
1.8.1 all actions, proceedings, claims, demands, costs, damages, and expenses which may be incurred by, brought, or made against the Owners Corporation;
1.8.2 any sum payable by way of increased premiums, and
1.8.3 any costs or damages for which the Owners Corporation is or becomes liable.”
In November 2020, a water leak was identified as coming from the bathroom of Lot 5, and was entering Lot 2, which is directly beneath Lot 5 in the strata scheme building. That water ingress commenced the series of events that lead inexorably to this decision.
After the water ingress in November 2020, the owner of lot 2 complained to the lot owner that water was “cascading” into lot 2 because the tenants of the lot owner were continuing to use the bathroom.
On or about 4 December 2020, the tenants of the lot owner vacated the lot. Subsequently, the lot owner represented to the owners corporation that she wanted to be involved in the decision making process in respect of repairs to common property.
In December 2020, the lot owner emailed the owners corporation a written 1 year fixed term residential tenancy agreement at rent of $1,750 pw with “Mr Wang” to substantiate her claim for damages due to loss of rental income by reason of the failure of bathroom waterproofing to her lot. It has been subsequently found by Tyson SM and Robertson PM that the written residential tenancy agreement was not genuine (see, also the discussion in Selkirk-Supreme Court at [178]-[184]).
In December 2020, the owners corporation obtained quotations with a scope of works for remedial works to the bathroom of lot 5 from Auseal Waterproofing (Auseal). There were two quotations dated 8 December 2020. One involved removal and replacement of tiles in the shower recess wall area in the amount of $385. The second involved removal of the base and first row of tiles in the shower recess wall area; application of waterproofing membrane; removal and replacement of one wall of tiles in the “common wall;” and restoration of the area in the amount of $2,403.50.
In February 2021, the lot owner was provided with the quotations and scope of works from Auseal Waterproofing. The lot owner informed the owners corporation that she opposed the works sought to be performed to rectify common property, because they would not be ‘like for like’ so as to adequately repair and restore the bathroom. Further, the proposed works did not comply with Australian Standards.
On 11 February 2021, the strata committee approved the larger quote from Auseal Waterproofing. The lot owner informed the owners corporation that she continued to oppose the works proposed by the owners corporation, and more extensive works were required.
In about March 2021, the lot owner made a claim on the owners corporation’s insurer. On 31 March 2021, the insurer rejected the lot owner’s claim. The lot owner sought an internal review of that decision, and when that was unsuccessful, made a compliant to the Australian Financial Complaints Authority (AFCA). That compliant was ultimately withdrawn.
In May 2021 and September 2021 the lot owner obtained quotations for repairs and restoration of the bathroom. One was a report from Mr Keir of NSW Building Renovations Pty Ltd; the other was a report and quotation from Mr Bayad of Trade NSW. Mr Bayad’s quotation involved the removal and replacement of tiles; waterproofing of floor and walls; removal and restoration of fittings and fixtures; and repainting in the sum of $20,777.90.
In July 2021, the lot owner commenced Supreme Court proceedings. Those proceedings were eventually transferred to the Tribunal and crystallised into claims for repairs to common property; and for damages for economic loss under ss 106(5) and 232 of the SSM Act.
Disputation continued between the owners corporation and the lot owner about access issues and the scope of repairs. By this stage, both parties were legally represented.
In March 2022, the lot owner obtained an email from Mr McIver of WISE (Waterproofing Inspection Service and Education) supporting the lot owner’s position that the repair works should involve extensive works, including plumbing works. This information was passed onto the owners corporation.
In October 2022, Watersedge inspected the bathroom at the behest of the owners corporation. In a report dated 8 December 2022, Watersedge recommended the “entire bathroom should be stripped out and completely re-done”. Watersedge provided a quotation to the owners corporation dated 21 December 2022 for the removal and replacement of tiles, fittings and waterproofing works of the bathroom together with associated works. The cost of the works was $27,249.62.
In late August 2023, the lot owner engaged Mr White of Watersedge to perform what she and her legal representatives described as an “invasive investigation” of the “cause of the water leak” which resulted in work in early September 2023 that “stripped out” the bathroom of its tiles, fittings and fixtures. The works also extended beyond the bathroom to brickwork of the internal bathroom wall and the internal common kitchen/bathroom wall.
In her claims for a work order and damages, the lot owner’s evidence included an expert report of Mr White of Watersedge dated 23 September 2023.
According to Mr White, now the bathroom area was “stripped out” it was “obvious” that walls needed to be re-bricked and that, with associated plumbing and drainage work, the cost of restoring the bathroom would now be “circa $35,000”. The report also asserted that the sub-floor of the shower was “unsound” and that “all the current and past leaks into the lot below relate to the shower recess area and or main floor due to no waterproofing membrane being present” (report of D. White of Watersedge dated 25 September 2023 at pp 505-512 of the appeal Court Book).
On or about 3 September 2023, the lot owner paid Watersedge $23,504.77 for the works involved in “invasive investigation” (p 547 Appeal Court Book). Watersedge had rendered an invoice on 28 August 2023.
The lot owner also relied upon an expert report of a real estate agent, Mr Carr, dated 22 March 2024 on the issue of the quantum of rental income the lot owner may have obtained if the premises were capable of habitation.
At the hearing before Robertson PM, the lot owner; Mr White and Mr Carr were cross examined.
At [95]-[110] and [140]-[154] the Tribunal set out the arguments of the parties whether a work order should be made under s 232 of the SSM Act by reason of breach of duty under s 106(1) of the SSM Act.
At [111]-[139] and [155]-[170] the Tribunal set out the arguments of the parties whether damages should be awarded, including the submissions on the issue of causation.
At [171], the Tribunal identified the issues requiring determination as follows:
(1) During what period or periods between December 2020 and June 2024 was the applicant’s unit uninhabitable as a result of the Owners’ failure to repair and maintain the common property of (the strata plan) in breach of s 106(1) of the SSMA?
(2) What loss has the applicant established that she sustained by reason of the uninhabitability of her unit during the period or periods identified?
(3) Whether the applicant would, if her unit had been habitable during relevant periods, have engaged in short term letting contrary to the provisions of special by-law 4 and, if so:
(a) whether the terms of special by-law 4 require the applicant to indemnify the Owners to the extent that the Owners have no liability to the applicant in respect of periods when the applicant would have engaged in short term letting;
(b) whether the likelihood that the applicant would have engaged in short term letting in breach of special by-law 4 is otherwise relevant to the assessment of compensation.
(4) Whether the applicant should be “quarantined” from paying any share of the liability of the Owners to the applicant.
(5) Should the Owners be directed to carry out work to common property in the applicant’s lot and if so, what should be the scope of works and should the scope of works extend to the kitchen of the applicant’s lot?
(6) Whether the Owners applicant remains on foot and in any event, whether the Owners should be permitted to maintain that application at this hearing, and if so, what order should be made?
At [172]-[185], the Tribunal made findings about the “credibility” of the lot owner; and the expert witnesses of the lot owner (Mr White on the issue of the repairs required to common and lot property; Mr Carr on the issue of loss of rental income).
The Tribunal dealt with the credibility of the lot owner in respect of her evidence on economic loss due to loss of rental income. The Tribunal found the lot owner had falsely created and sent to the strata manager a written residential tenancy agreement with Mr Wang at a rental amount of $1,750 per week to misrepresent that the relationship with Mr Wang was a long-term rental, rather than a short term rental prohibited by special by-law 4.
At [180] the Tribunal found as follows:
“The applicant having failed to provide a truthful explanation of her conduct in relation to the false tenancy agreement, I consider that the Tribunal cannot rely upon any of her evidence as being honest. I accept the Owners’ submission that I should not accept the uncorroborated evidence of the applicant.”
At [181] the Tribunal accepted the lot owner’s expert Mr White as “generally honest” and he “genuinely held the opinions that he expressed in his report”, but treated his evidence “with some caution” because Mr White was “clearly not an objective or impartial witness”. The lack of objectivity and impartiality was attributed to Mr White being “motivated to defend his actions” in providing his original quotation (that involved the complete removal and replacement of the bathroom) and performing an “invasive investigation” that caused the bathroom to be turned into a “bare shell.”
The Tribunal also expressed scepticism that Mr White’s invoice for the “invasive investigation” works that stripped the bathroom was “in an amount exactly equal” to the “outstanding debt” the lot owner owed the owners corporation. The Tribunal found there was “collusion” between the lot owner and Mr White in respect of the amount in the invoice.
At [185] the Tribunal found that, notwithstanding Mr Carr did not provide a curriculum vitae setting out his experience and expertise, it was “apparent” he was involved in the real estate industry, and the only criticism of Mr Carr’s opinion advance by the owners corporation was that Mr Carr’s appraisal had assumed the availability of off-street parking (which the owners corporation disputed).
At [186]-[208] the Tribunal dealt with “Issue 1-Causation”.
At [187] the Tribunal noted that the owners corporation did not dispute that the lot was uninhabitable as a result of the breach of s 106(1) of the SSM Act “until at least 7 April 2021, and presumably for as long thereafter as it would have taken Auseal to undertake the scope of works it had proposed”.
At [188] the Tribunal referred to the period since “that time” as being broken into “three further intervals”. The first was up to 17 September 2021, when the owners corporation had issued a notice requiring the lot owner to provide access to the lot, and “a period thereafter to allow for the time it would have taken for the works to be completed. The second was the period “from that time until Watersedge commenced its “invasive investigation” on or about 4 September 2023”. The third was the period since “the bathroom was stripped of all its fittings and linings by Watersedge.”
At [189], the Tribunal commented that both parties were “somewhat disingenuous” in correspondence in 2021. Although the lot owner did not “at any time explicitly deny the Owners access” for the performance of the Auseal works, the “clear import” was that access would not be granted because she did not agree with the Auseal works and believed that they would be inadequate to repair common property. From April 2021 onwards “the applicant was effectively obstructing the Owners access to carry out the Auseal works”.
At [190]-[198] the Tribunal made findings as to whether the lot owner not consenting to access was the cause of her loss and damage.
At [190], the Tribunal found that the lot owner’s objection to the owners corporation performing the Auseal scope of works to the bathroom was not the “effective cause of the applicant’s unit remaining uninhabitable”. The Tribunal stated at [190] that it was “bound by the Appeal Panel’s assessment that the Owners obligation (under s 106(1) of the SSM Act) extended to ensuring the (repair) work was completed in such a way as to achieve substantial similarity, in terms of the appearance, quality and amenity of the completed works, to what had been there before”. The Auseal works “would not have achieved that outcome.”
At [192]-[194], the Tribunal accepted that the “invasive investigation” by Watersedge demonstrated that “there was no waterproof membrane under the bathroom as constructed and that whatever mechanism had originally been utilised to ensure there was no leakage from the bathroom to the unit below had ceased to function”. Accordingly, although the lot owner’s response to requests for access to perform the Auseal works were “inappropriately confrontational and obstructive,” the cause of the bathroom remaining “unusable” until September 2023 was the owner’s failure to engage a contractor to undertake works “sufficient to bring about a full repair of the common property tiling, including the achievement of substantial similarity in terms of appearance, characteristics, and quality”.
At [195] the Tribunal noted that the owners corporation had obtained other expert advice and quotations regarding the appropriate scope of works to repair the bathroom, but there was no “direct evidence” that any of those experts or tradespersons came to the same view as Auseal.
At [196]-[198] the Tribunal found that the lot owner’s objection to the Auseal works were “not ill founded” and that the lot was uninhabitable until 4 September 2023 due to the owner’s breach of its duty under s 106(1) of the SSM Act.
At [199]-[208] the Tribunal dealt with the issue of whether the works conducted by the owner in authorising Watersedge to perform an “invasive investigation” that caused the “stripping out” of the bathroom broke the causal link between the owners corporation’s breach of s 106(1) of the SSM Act.
At [199] the Tribunal found:
“I consider that the applicant’s action in having Watersedge undertake the “invasive investigation,” which involved, effectively, the stripping out of the entire bathroom, did break the causal link between the Owners’ failure to repair and maintain the common property and the uninhabitability of the applicant’s unit.”
The reasons for the finding at [199] are set out at [200]-[207]. The reasons are:
The evidence of Mr White “clearly indicates” the work performed by Watersedge went “well beyond an investigation for the purpose of preparing evidence” (at [200]);
The work performed by Watersedge was work to common property unauthorised by the owners corporation and performed without consent and contrary to s 111 of the SSM Act (at [201]-[203]).
Had the lot owner “completed the renovation of the bathroom” she may have been able to claim the cost of doing so on the basis that it was necessary to mitigate her loss by reason of the owners corporation’s breach of its duty under s 106(1) of the SSM Act. However, the lot owner did not complete the renovation because the owners corporation obtained an order from the Tribunal restraining further work without a special resolution passed at a meeting of the owners corporation, and the lot owner had given an undertaking not to perform further work pending determination of the proceedings.
By engaging the ‘stripping out’ of the bathroom by Watersedge without authorisation under the SSM Act, the lot owner was “exposed to the making of an order under s 132 of the SSM Act requiring her to undertake repairs to common property”.
At [208], the Tribunal found that any loss of the lot owner by reason of the uninhabitability of the lot after 4 September 2023 was not loss caused “as a result of” any failure of the owners corporation to keep and maintain common property in a reasonable state of repair.
At [209]-[246] the Tribunal deal with the issue of quantification of damages under ss 106(5) and 232 of the SSM Act.
At [209] the Tribunal noted that the lot owner was seeking damages for loss of rental income on the basis that the lot was totally uninhabitable, and that the lot would have been rented at market rent throughout the period. At [210] the Tribunal noted that, to accept that as the measure of loss, the Tribunal would have to be satisfied the lot owner “sought to, and would have been able to, rent her unit at a market rent throughout that period”.
The Tribunal did not accept the uncorroborated evidence of the applicant, by reason of the credit finding referred to previously. The Tribunal noted the “only evidence” the lot owner had made the lot available for rent prior to November 2020 was the “extract from the Cubbi website” and invoice dated 22 November 2020 addressed to Mr Wang for “20 days short term tenancy” at $250 per night.
At [212] the Tribunal rejected the lot owner’s submission that the onus was on the owners corporation to obtain copies of tenancy agreements entered into by the lot owner prior to 2020. The Tribunal stated the onus was on the lot owner to prove loss.
The Tribunal found at [213]:
“In the absence of evidence of a consistent pattern of letting the premises before November 2020, and particularly in light of the evidence that the applicant allowed her sister to occupy the property for a substantial period in 2020, I am unable to conclude that the applicant would, if the premises were habitable, have entered into residential tenancy agreements throughout the period from December 2020 until September 2023.”
At [215]-[217] the Tribunal explained why it rejected the lot owner’s submission, based upon Williams v Pisano (2015) 90 NSWLR 341; [2015] NSWCA 177, that the lot owner was not letting her lot “on a commercial basis”. The Tribunal was satisfied that the short term letting to Mr Wang was on a commercial basis, as distinct from allowing friends or relatives to occupy the lot for short periods, even if a small sum was paid.
At [217], the Tribunal rejected the owners corporation’s submission that, by reason of Cl. 1.8 of special by-law 4 (which precluded short term letting on a commercial basis) the lot owner had to indemnify the owners corporation for any losses attributable to short term letting, so that no damages were payable to the lot owner.
At [218] the Tribunal stated as follows:
“The issue for determination is what chance has the applicant lost of letting the premises on a long-term basis or for substantial lengths of time during period from December 2020 to September 2023”.
At [219]-[220] the Tribunal pointed out that the usual manner the lot owner would prove loss of income would be “through the tender of evidence of the tenancy history before the relevant period” unless that was not possible, such as if the breach of s 106(1) of the SSM Act causing uninhabitably occurred soon after purchasing the lot for investment purposes. The Tribunal did not accept the lot was “regularly tenanted” nor that the lot owner had been in the practice of letting the lot for “extended periods” before December 2020.
At [223], the Tribunal pointed out that “it does not follow” the lot owner, prevented from short term letting by reason of special by-law 4, would have “left the property empty or retained it for her own use and that of her friends and relatives”.
At [224], the Tribunal stated:
“…However, the real question which I need to consider is the frequency and reliability of the tenants which the applicant may or may not have arranged.”
“The question here is whether the applicant has established that, but for the unit being rendered uninhabitable, she would have rented her unit and received rental income. The question, in short, is not whether rental losses were reasonably foreseeable, but whether the applicant has incurred rental losses at all.”
At [226], the Tribunal referred to the Appeal Panel decision in Horan v The Owners-Strata Plan No 68**307 [2024] NSWCATAP 118, where the Appeal Panel dealt with the applicable principles for quantification of loss in circumstances where there was uncertainty as to whether (and for how long, and for how much) a lot would be rented in the context of ss 106(5) and 232 of the SSM Act. In that matter, the Appeal Panel referred to the principles in Sellars v Adelaide Petroleum NL (1994) 179 CLR 332; [1994] HCA 4 and at [66] summarised the principles for assessing damages for loss of opportunity.
At [227]-[228] the Tribunal noted the owners corporation submitted that a “reasonable discount from market rent over the whole period” due to the uncertainty of whether the lot owner would have obtained long term rental during the period December 2020 to September 2023 was a 50% discount. The Tribunal found that was “appropriate” and stated at [228]:
“…I will assess compensation on the basis that the applicant lost a 50% chance of letting the unit on long term leases at market rents for the period during which the unit was uninhabitable by reason of the Owners’ breach of duty. This is effectively equivalent to assessing compensation on the basis that, if the applicant’s unit had not been uninhabitable by reason of the Owners’ breach of duty between December 2020 and September 2023, it would have been rented at the current market rent as identified by Mr Carr, for 50% of the time”.
At [229]-[230] the Tribunal rejected the submission of the owners corporation that a further discount on Mr Carr’s assessment of $100 pw should be made due to the absence of a car parking space. Mr Carr had not conceded his appraisal took into account a car parking space that did not exist.
At [231]-[232] the Tribunal found that a management fee of $650 pw (inclusive of GST) plus one week’s rent would be payable to an agent to manage the property, and this should be taken into account, but rejected the submission of the owners corporation that a further deduction for ongoing management fees or agent’s commissions should be deducted from the damages amount, because the owners corporation did not cross examine Mr Carr on that topic.
At [233] the Tribunal rejected that there should be any damages under ss 106(5) and 232 of the SSM Act for the monies paid by the lot owner to Watersedge for its “invasive investigation”, because those works were performed on common property without proper authority under the SSM Act.
At [234]-[240] the Tribunal rejected the lot owner’s claim for “loss of use of the money the subject of her claim for lost rent in accordance with the principles in Hungerfords v Walker (1989) 171 CLR 125; [1989] HCA 8 (Hungerfords v Walker)”. The Tribunal accepted that, as a matter of principle, such loss may be recoverable, but the lot owner had not provided evidence of “an such additional evidence or other costs.” The only evidence before the Tribunal was that the lot owner had mortgages over the property she owned and lived in and the lot the subject of the dispute, and had used rental income to pay the mortgages. The Tribunal was not satisfied that this was sufficient evidence of loss, in circumstances where it had found that the uncorroborated evidence of the lot owner was not accepted, and the lot owner had failed to provide corroborating documentary evidence.
At [238] the Tribunal stated that it was not prepared to give the lot owner an opportunity to re-open her case and adduce further evidence of “consequential losses” because the lot owner had a reasonable opportunity to adduce evidence on this issue.
At [239]-[240] the Tribunal rejected the lot owner’s submission that an award of interest at the applicable rate under the Civil Procedure Act 2005 (NSW) would be “an appropriate proxy” for Hungerfords v Walker damages.
At [241]-[246] the Tribunal assessed damages. The Tribunal accepted the evidence of Mr Carr regarding the quantum of loss of rental income in the period between December 2020 and September 2023 ($201,128.57), but applied a 50% discount; and a further deduction of $2,190 for agency management fees the lot owner would have incurred for renting the lot on a long term basis irrespective of the breach by the owners corporation.
The amount calculated was $98,374.29.
At [247]-[249] the Tribunal dealt with the lot owner’s claim that she should be ‘quarantined’ under ss 90 and 232 of the SSM Act from having to contribute to the damages paid to her by the owners corporation under ss 106(5) and 232 of the SSM Act. The Tribunal was satisfied it was appropriate to make such an order.
At [250]-[252] the Tribunal dealt with a work order under s 232 of the SSM Act in respect of rectification of brickwork “to a level necessary to enable reinstatement of the internal cladding”. The area involved the walls of the bathroom, including the internal wall separating the bathroom and the kitchen. The Tribunal stated that, other than the “concession” by the owners corporation, it would not have considered it appropriate to order the owners corporation to undertake any work to the bathroom, as “the present state of the bathroom is entirely the consequence of the unauthorised works which the applicant directed Mr White to undertake in September 2023”.
At [253], the Tribunal found it was inappropriate for the owners corporation to “meet the cost of rectifying the brickwork”. Rather, the obligation of the owners corporation was to repair and maintain the common property. As it was “conceded” the damage to the brickwork was not caused by the lot owner or Watersedge, “it is appropriate to order the Owners to undertake repairs to the brick walls in the bathroom of Lot 5 sufficient to ensure that tiling and/or a waterproofing membrane can be applied to the walls”.
In respect of repairs to the “kitchen wall,” the Tribunal found at [254]-[255] that although that had not “previously been raised as an issue in the proceedings”, by reason of the concession of the owners corporation the Tribunal was satisfied it was appropriate to order the owners corporation to “carry out investigations with a view to determining the nature and causation of the defects and devising an appropriate scope of works”.
At [256]-[257] the Tribunal found:
“The Owners suggest that the scope should be designed to be implemented at the same time as the reinstatement of the bathroom. I do not consider that would be appropriate. The only work the Owners will be required to carry out in the bathroom is to repair the brickwork. As that will need to be done before the bathroom can be reinstated, it should not be delayed.
The Owners also concede that their responsibility in respect of the bathroom works generally (apart from the brickwork) “should be confined to the updated cost of the scope of works comprised in the Auseal quotation.” I see no basis upon which the Owners should be required to contribute to the reinstatement of the bathroom beyond repairing the walls. The scope of works proposed by Auseal can no longer be carried out. I do not propose to make any order requiring the Owners to do any work in relation to the bathroom beyond the repair of the walls.”
At [258]-[263] the Tribunal dealt with the owners corporation’s application for an order that the lot owner reinstate common property that had been altered without consent or pay damages to the owners corporation for the cost of doing so. The Tribunal found at [258] that there was previously an order dismissing the owners corporation’s application (both in respect of interim order proceedings and substantive proceedings). Even if such orders “occurred in error” the Tribunal had no power to “correct the error.”
At [259] the Tribunal stated that, even if it had the power to “reinstate” the owners corporation’s application, it would not do so. Neither party sought the bathroom be returned to its original condition. At [260]-[261] the Tribunal pointed out that the lot owner could put before a general meeting of the owners corporation a common property by-law to authorise the works performed (and any additional works to renovate the bathroom), and that, if a common property rights by-law was refused the lot owner would have the opportunity to make an application to the Tribunal under s 149 of the SSM Act to have the common property rights by-law registered. The Tribunal regarded it as appropriate to give the lot owner the opportunity to have a common property rights by-law passed to authorise alteration of the common property.
At [262] the Tribunal, with unbridled optimism, stated:
“It may be hoped that the parties are able to resolve these issues amicably before the Tribunal is again required to rule upon these issues.”
At [264]-[266] the Tribunal dealt with the issue of costs. Procedural directions were made for the parties to lodge and serve costs submissions. The cost decision is not a component of this appeal.
In the decision of the Tribunal there is reference to s 132 of the SSM Act, and the lot owner, but conducting alteration of common property or repair of common property without proper authorisation of the owners corporation exposing herself to the potential for an order under s 132. It is appropriate to set out that provision.
Section 132 of the SSM Act states as follows:
132 Rectification where work done by owner
(1) The Tribunal may, on application by an owners corporation for a strata scheme, make either of the following orders if the Tribunal is satisfied that work carried out by or for an owner or occupier on any part of the parcel of the scheme has caused damage to common property or another lot—
(a) an order that the owner or occupier performs the work or takes other steps as specified in the order to repair the damage,
(b) an order that the owner or occupier pay to the owners corporation or the owner of the lot a specified amount for the cost of repairs of the damage and any associated costs, including insurance and legal costs.
(2) An amount payable by an owner or occupier to an owners corporation under this section is payable, and may be recovered, under this Act as if it were an amount of unpaid contributions.
Note.
Section 86 provides for the recovery of unpaid contributions.
It is appropriate to refer to this decision in detail, due to its relevant to the issues for determination in the appeals.
The decision dealt with the meaning of “reasonably foreseeable loss” as “a result of” the owners corporation’s breach of duty under s 106(1) (and, potentially, (2)) of the SSM Act. In particular, it dealt with the issue of the interaction of the duty of the owners corporation, and access required to a lot to conduct repairs to common property.
In Leeming JA’s decision, the focus was upon the argument by the owners corporation that the failure of the lot owner to give access for repairs to be conducted had meant any loss incurred by her was not “as a result of” the breach by the owners corporation of its duty to keep and maintain common property in a state of good repair. There is brief reference (at [107]) to the works conducted on behalf of the lot owner in early September 2023 to perform the “invasive investigation” that produced the “stripping out” of the bathroom.
However, by the time the proceedings were heard by Robertson PM, the works performed in early September 2023 had become a critical aspect of the issue of causation.
Section 106 of the SSM Act states as follows:
106 Duty of owners corporation to maintain and repair property
(1) An owners corporation for a strata scheme must properly maintain and keep in a state of good and serviceable repair the common property and any personal property vested in the owners corporation.
(2) An owners corporation must renew or replace any fixtures or fittings comprised in the common property and any personal property vested in the owners corporation.
(3) This section does not apply to a particular item of property if the owners corporation determines by special resolution that—
(a) it is inappropriate to maintain, renew, replace or repair the property, and
(b) its decision will not affect the safety of any building, structure or common property in the strata scheme or detract from the appearance of any property in the strata scheme.
(4) An owners corporation may defer compliance with subsection (1) or (2) in relation to damage to common property until after the taking of action if—
(a) the action is taken by the owners corporation against an owner or another person in relation to the damage, and
(b) the deferment will not affect—
(i) the safety of buildings, structures or common property in the strata scheme, or
(ii) a person’s access to or use of the common property or a lot in the strata scheme.
(5) An owner of a lot in a strata scheme may recover from the owners corporation, as damages for breach of statutory duty, any reasonably foreseeable loss suffered by the owner as a result of a contravention of this section by the owners corporation.
(6) An owner may not bring an action under this section for breach of a statutory duty more than 6 years after the owner first becomes aware of the loss.
(7) This section is subject to the provisions of any common property memorandum adopted by the by-laws for the strata scheme under this Division, any common property rights by-law or any by-law made under section 108.
(8) This section does not affect any duty or right of the owners corporation under any other law.
As at the date of Leeming JA’s decision, the limitation period in s 106(6) was 2 years rather than 6 years. However, that legislative change does not impact on the issues in this appeal.
At [5]-[12], Leeming JA referred to the statutory introduction of s 106(5) of the SSM Act “overturning the result” of Owners Strata Plan 50**276 v Thoo [2013] NSWCA 270; 17 BPR 33,789 and that, as discussed in Vickery v The Owners-Strata Plan No 80412 (2020) 103 NSWLR 352; [2020] NSWCA 284, the duty and statutory cause of action was set out in s 106(1) and (5) of the SSM Act, but the power to award damages arose under the power to make remedial orders under s 232 of the SSM Act.
At [13]-[22], Leeming JA referred to the scope of the duty imposed on the owners corporation (with particular reference to the decision of Brereton J n Seiwa Pty Ltd v Owners Strata Plan 35042 [2006] NSWSC 1157; 12 BRP 23,673) and the provisions of ss 122 and 124 of the SSM Act. Section 122 refers to the power of the owners corporation to enter a lot to perform repairs to common property, including s 122(6) which makes the owners corporation liable for damages to lot property or contents “caused by or arising out of” the exercise of the power to access the lot. Section 124 empowers NCAT to make orders for access to enable the owners corporation to “carry out work referred to” in s 122, or for the owners corporation to “determine whether such work needs to be carried out”.
Leeming JA identifies the following legal principles:
The cause of action under s 106(5) of the SSM Act was statutory. It is not a cause of action in the tort of negligence, nor for breach of contract, nor does s 5B of the Civil Liability Act 2002 (NSW) apply.
The “common sense” test of causation espoused by Mason CJ in March v E & MH Stramare Pty Ltd (1991) 171 CLR 506 at 515-516; [1991] HCA 12 is unsuited to whether reasonably foreseeable loss is caused “as a result of” a breach of s 106(1) and/or (2) of the SSM Act (at [130]-[137]).
As the cause of action is statutory, regard has to be given to the purpose and statutory scheme of the SSM Act. Causation under s 106(5) of the SSM Act is an evaluative question of fact to be determined in a practical manner in the context of the statutory regime of the SSM Act. At [138] and [140], Leeming JA stated:
“Causation in a legal context is always purposive. The application of a statutory provision is always to be determined by reference to the statutory text construed and applied in its statutory context in a manner that best affects its statutory purpose.
…
…the purpose of the legislation is wholly consistent with there being limitations on the right to damages conferred by s 106(5) that it be qualified in cases where the claimed loss is too remote or where the plaintiff has behaved so unreasonably that part or all of the claimed loss is properly characterised as caused by the plaintiff rather than by the owners corporation’s breach. There is nothing artificial or strained about construing the statute in that fashion, and indeed the qualification in s 106(4), relieving an owners corporation of compliance in some circumstances (pending action against the lot owner when there is no safety issue) confirms the consistency of the legislative scheme with such limitations. There is also nothing in the context or purpose of the statute to warrant the owners corporation being rendered liable for all loss, however remote and however unreasonable the conduct of the lot owner, consequent upon a breach…”
“It will be clear from the foregoing that I do not agree that causation was not in issue, or that mitigation is something which is separate from causation. Establishing that the lot owner is the sole cause of a claimed loss, or establishing that a lot owner behaved so unreasonably that he or she has not mitigated his or her loss, are simply ways that the owners corporation can establish that a claimed loss is not one which is “as a result of” the owners corporation’s breach.”
“…Breach of the strict duty imposed by s 106(1) is easy to establish, but it is to be firmly borne in mind that (a) breach of duty is but one element of an entitlement to damages, and (b) determining whether a lot owner’s claim of damages is one which is “as a result of” the owners corporation’s breach turns on the nature of the claim and the conduct of the lot owner subsequent to the breach, rather than the strictness of the duty.
…
Separately from the finding of breach, it was necessary for Ms Selkirk to establish that the loss for which she sought damages was “as a result of” the breach. Ther will come times where, despite an antecedent breach of duty, the subsequent acts of the lot owner mean that it can no longer be said that the breach of duty caused loss. Reference is sometimes made to “breaking the chain of causation” as it was repeatedly before the Appeal Panel and before me. That is not especially helpful, for reasons that are well rehearsed in this area (see Sydney Trains v Argo Syndicate AMA 1200 [2024] NSWCA 101 at [117]-[120]), just as it is not especially helpful to refer to a “duty” to mitigate. The question is whether the part of the lot owner’s claimed loss reflects damage which is suffered as a result of the owners corporation’s breach. The question is one of statutory construction of s 106(5). There is no reason to conclude that “as a result of” entails that a lot owner whose conduct unreasonably prolongs the rectification continues to be entitled to damages, the burden of which will ultimately be borne by other lot owners, an construction which accords with Mitchelmore J’s observation in Smith v Owners-Strata Plan No. 3004 [2022] NSWSC 1599 at [38] that “the requirement for loss to be ‘reasonably foreseeable’…as a result of a contravention’ accommodates the application of mitigation”, as well as Her Honour’s ultimate conclusion at [44]-[46], upholding the entitlement of an owners corporation to rely on a failure to mitigate”.
In Selkirk-Supreme Court, Leeming JA emphasised that the test of causation under s 106(5) of the SSM Act needed to be considered in the context of the statutory regime of the SSM Act.
The importance of the interaction between the statutory rights and obligations of the owners corporation and lot owners under the SSM Act in the context of damages under s 106(5) of the SSM Act was considered by Kirk J in Colman v The Owners-Strata Plan 61131 [2025] NSWSC 63.
That decision referred in detail to the power of the Tribunal to approve works to common property (including repairs to common property) performed by a lot owner where the owners corporation had unreasonably refused its consent. In this appeal, s 126 of the SSM Act was not discussed by Robertson PM or Leeming JA. However, it is appropriate to set out the discussion of s 126 by Kirk J due to its role in the statutory scheme under the SSM Act. As Leeming JA held in Selkirk-Supreme Court, the issue of causation (was the loss caused “as a result of a contravention” by the owners corporation of its duty under s 106(1) of the SSM Act?) is a question of fact that is “purposive” and needs to be considered in the full context of the statutory scheme. Kirk J also refers specifically to s 106(5) of the SSM Act.
Neither party referred to Colman in their submissions. However, the decision was published on 20 February 2025, approximately 3.5 months prior to the hearing of these appeals. Both parties had the opportunity to refer to Colman, to the extent that they saw the decision as relevant to the issues in the appeal.
Colman was unsuccessfully appealed to the NSW Court of Appeal (Colman v The Owners-Strata Plan 611**31 [2025] NSWCA 203). That decision was published after the conclusion of the hearings in these appeals. However, the NSW Court of Appeal dismissed the appeal, and did not cavil with any of the principles set out by Kirk J.
Colman involved a lot owner who had performed significant alterations to the lot without the consent of the owners corporation, and where there was no common property by-law passed to authorise the works. The lot owner had commenced work on the basis that there was a water leak in common property that required repair, and that further works were necessary by reason of the initial works to repair the common property. The lot owner sought, among other orders, orders from the Tribunal that (a) the owners corporation be ordered to consent to the works because their refusal to consent was unreasonable under s 126 of the SSM Act; and (b) the lot owner be awarded damages under s 106(5) of the SSM Act for the costs incurred by the lot owner in repairing the common property.
The Tribunal dismissed the proceedings. The lot owner unsuccessfully appealed to the Appeal Panel (Colman v The Ow**ners-Strata Plan No 61131 [2023] NSWCATAP 308). The lot owner then appealed to the Supreme Court.
A factual difference between Colman and the circumstances of this appeal is that Colman’s ss 106(5) and 232 damages claim was based solely on the amount the lot owner had paid builders to perform works, not, as in the circumstances of this appeal, where a component of Ms Selkirk’s claim for damages is loss of rental income, and a different component is the monies she paid to Watersedge for its “invasive investigation” (which, in substance, was either (or both) the lot owner taking measures to repair the common property, or alter the common property). Unlike Ms Selkirk, Mr Colman resided in the lot.
Kirk J referred to the statutory provisions of the SSM Act dealing with when a lot owner could perform works to common property. His Honour noted (at [94]) that the SSM Act should be “construed in a practical way”, citing Leeming JA in Selkirk-Supreme Court at [166].
Section 126 of the SSM Act states as follows:
126 Orders relating to alterations and repairs to common property and other property
(1) Order requiring owners corporation to carry out work on common property The Tribunal may, on application by a lessor of a leasehold strata scheme or an owner of a lot in a strata scheme, order the owners corporation to consent to work proposed to be carried out by an owner of a lot if the Tribunal considers that the owners corporation has unreasonably refused its consent and the work relates to any of the following—
(a) minor renovations or other alterations to common property directly affecting the owner’s lot,
(b) carrying out repairs to common property or any other property of the owners corporation directly affecting the owner’s lot.
(2) Order consenting to owner’s work on owners corporation property The Tribunal may, on application by a lessor of a leasehold strata scheme or an owner of a lot in a strata scheme, make an order (a work approval order) approving of minor renovations or alterations or repairs already made by an owner to common property or any other property of the owners corporation directly affecting the owner’s lot if the Tribunal considers that the owners corporation unreasonably refused its consent to the minor renovations or alterations or repairs.
(3) A work approval order is taken to be the consent of the owners corporation to the renovations, alterations or repairs and may provide that it has effect from a day specified in the order that occurred before the order was made.
(4) In deciding whether to grant a work approval order or to provide for the order to have effect from a day that occurred before the date of the order, the Tribunal may take into account the conduct of the parties in the proceedings, for example, if an owner did not first seek the consent of the owners corporation before carrying out the renovations, alterations or repairs.
(5) Responsibility for ongoing repair and maintenance of affected property The Tribunal may specify in an order under this section whether the owners corporation or the owner of the lot has the ongoing responsibility for the repair and maintenance of any additional property arising out of a minor renovation or alteration or repair to common property approved under the order.
(6) If an order provides for the owner of a lot to have the ongoing responsibility for the repair and maintenance of any such additional property, the order also has effect in relation to any subsequent owner of the lot.
108 Changes to common property
(1) Procedure for authorising changes to common property An owners corporation or an owner of a lot in a strata scheme may add to the common property, alter the common property or erect a new structure on common property for the purpose of improving or enhancing the common property.
(2) Any such action may be taken by the owners corporation or owner only if a special resolution has first been passed by the owners corporation that specifically authorises the taking of the particular action proposed.
Note.
If the special resolution is a sustainability infrastructure or accessibility infrastructure resolution fewer votes may be needed to pass it. See section 5(1)(b).
(3) Ongoing maintenance A special resolution under this section that authorises action to be taken in relation to the common property by an owner of a lot must specify whether the ongoing maintenance of the common property once the action has been taken is the responsibility of the owners corporation or the owner.
(4) If a special resolution under this section does not specify who has the ongoing maintenance of the common property concerned, the owners corporation has the responsibility for the ongoing maintenance.
(5) A special resolution under this section that allows an owner of a lot to take action in relation to certain common property and provides that the ongoing maintenance of that common property after the action is taken is the responsibility of the owner has no effect unless—
(a) the owners corporation obtains the written consent of the owner to the making of a by-law to provide for the maintenance of the common property by the owner, and
(b) the owners corporation makes the by-law.
(6) The by-law—
(a) may require, for the maintenance of the common property, the payment of money by the owner at specified times or as determined by the owners corporation, and
(b) must not be amended or repealed unless the owners corporation has obtained the written consent of the owner concerned.
(7) Sections 143 (2), 144 (2) and (3) and 145 apply to a by-law made for the purposes of this section in the same way as they apply to a common property rights by-law.
Note.
A new by-law or other changes to the by-laws for a strata scheme must be approved by a special resolution of the owners corporation (see section 141).
111 Work by owners of lots affecting common property
An owner of a lot in a strata scheme must not carry out work on the common property unless the owner is authorised to do so—
(a) under this Part, or
(b) under a by-law made under this Part or a common property rights by-law, or
(c) by an approval of the owners corporation given by special resolution or in any other manner authorised by the by-laws.
His Honour referred to the provisions of ss 109 and 110 of the SSM Act, that involve approval for “cosmetic work” (s 109) and “minor renovations” (s 110). By reason of s 110(7)(d), work involving “waterproofing work” is excluded from being a “minor renovation”.
At [83] Kirk J referred to s 111 of the SSM Act, and stated as follows:
“Section 111 provides that an owner of a lot “must not carry out work on the common property unless the owner is authorised to do so” under Pt 6 of the Act, under a by-law made under Pt 6 or a common property rights by-law, or by an approval given by the owners corporation by special resolution or other manner authorised by the by-laws. On its face that might suggest that work by an owner cannot be undertaken if not authorised when it was done. However, s 126 is itself within Pt 6 of the Act, and thus a Tribunal order is a relevant form of authorisation under s 111(a). Section 111 does not undermine the clear provision in s 126(2) for the Tribunal to retrospectively authorise work”.
“The third type of work referred to in s 126 is repairs. Section 106(1) provides that the owners corporation “must properly maintain and keep in a state of good and serviceable repair the common property and any personal property vested in the owners corporation”. That provision implicitly empowers the owners corporation to undertake repairs without the need for further authorisation by, say, an ordinary or special resolution passed at a general meeting. That is unsurprising, for otherwise prompt compliance with the s 106(1) duty would be impaired. Decisions on repairs could be made, for example, by the strata committee.
Section 126 provides that an owner may be given consent by the Tribunal to undertake repairs to common property (either prospectively, per subs (1), or retrospectively pursuant to subs (2)). There is no provision expressly authorising an owners corporation to consent to the owner undertaking such repairs, and equally no provision addressing how such consent might be given….either s 106 implicitly empowers owners corporations to authorise owners to undertake repairs to common property, or such a power is implied by s 126(2) The simplest and preferable understanding is that it is implied by s 106 taking account of s 126(2), but it does not matter. The Act does not appear to specify, expressly or by implication, any restriction on how that authorisation can be given by an owners corporation. There is no reason why that consent could not be given by the same decision-making process (e.g. by decision of the strata committee) as when the owners corporation decides to undertake repairs itself.”
At [95]-[96], Kirk J recognised that there may be circumstances where an owners corporation “constructively” refuses to consent to alteration or repair works to common property, even though no “formal decision” had been made in the manner required by the Act, such as a resolution at a general meeting failing to pass.
His Honour discussed whether an owners corporation could authorise a lot owner’s works altering common property retrospectively. He was satisfied it had such a power (at [86]). However, the issue of whether an owners corporation had unreasonably refused consent was dependent upon whether consent had been sought in accordance with the Act. His Honour stated at [88] and [90]:
“This understanding of the nature of the powers at play then leads to a resolution of whether approval must have been sought by the owner before the Tribunal can make a works approval order under s 126(2). The Tribunal is not empowered to make a works approval order unless the relevant type of approval has been sought, and sought in the proper manner under the statutory scheme (e.g. by proposing a special resolution, in circumstances where that is required). This understanding is again supported by the point that the role of the Tribunal is to resolve disputes. It is unlikely that Parliament intended that the Tribunal should have a role to play here-with concomitant costs and delays-if the owner has not even sought approval from the owners corporation. The Tribunal’s order is taken to be an approval of the owners corporation under s 126(3), in effect substituting the Tribunal’s decision for what the owners corporation should have decided, having been asked.
…
In sum, then, both owners corporations and the Tribunal may give retrospective approval to minor renovations, alterations, or repairs already carried out by an owner to common property directly affecting the owner’s lot. However, the Tribunal is not authorised to grant such approval under s 126(2) unless it has first been sought by the owner from the owners corporation in the manner relevantly required from the type of work involved.”
Importantly, for the purpose of this appeal, Kirk J at [105]-[134] dealt with the lot owner’s claim for damages under ss 106(5) and 232 of the SSM Act. Although it was strictly unnecessary to do so, the issue was considered if His Honour was wrong about the issue of “constructive refusal” (at [119]).
Kirk J found that a lot owner could not be awarded damages under ss 106(5) and 232 of the SSM Act for repairs to common property that had not been either approved by the owners corporation (prior to the works being performed, or retrospectively); or approved by the Tribunal (at [122]).
His Honour considered whether “a damages claim could be made under s 106(5) of the SSM Act for work on common property undertaken by an owner which the owners corporation should itself have undertaken”. His Honour noted that in in Seiwa, Brereton J held that in respect of the statutory predecessor of s 106 a lot owner could not claim for the cost of abating work which threatened the interests of the lot owner under the tort of nuisance, and Hall J “echoed that view” in Owners-Strata Plan 32735 v Lesley-Swan [2012] NSWSC 383 (2012) 17 BPR 32,311. Kirk J stated it was “unnecessary” to determine whether Brereton J’s view about abatement applied to s 106(5) of the SSM Act, because, as pointed out by Leeming JA in Selkirk-Supreme Court, the purpose of the statute needed to be considered as to what (if any) of the limiting common law doctrines including remoteness and mitigation applied, and “the measure of damages” also needed to be considered “as a coherent part of the broader statutory scheme in which it exists” (at [123]-[128]).
At [129]-[134] Kirk J stated:
“In Lesley-Swan Hall J said the following of the predecessor legislation:
[197]…The statutory provisions that establish a strata scheme…are directed towards maintaining an order amongst strata lot owners and with the owners corporation. They neither authorise or permit a lot owner to determine the nature and extent of construction to be undertaken on common property. Nor do they permit an individual owner to engage a contractor to perform work on common property without the consent or approval of the owners corporation.
Under the SSM Act, a lot owner can now perform some cosmetic works affecting the common property without authorisation (s 109). Otherwise, his Honour’s words remain apposite to the SSM Act. The need for approval of works, even if given retrospectively, is an important part of the way in which the Act balances the rights and interests of lot owners and owners corporations. That being so, to construe s 106(5) (or ss 229 or 232) as permitting the recovery of the cost of works that have not been approved would undermine that statutory imperative. To construe the provision in that way would not be coherent with the Act.
Counsel for Mr Colman made the following submission:
There is no room for a blanket disentitlement of an owner who does certain works to common property and comes back to the owners corporation and says: “This is the work that you needed to have done; you didn’t do it; I did it; I ought to be paid damages or compensated for the costs of those works.” And then one goes back to the statute and if the damage is reasonably foreseeable and as a result of the breach and that’s a matter of fact, then the claimant out to be, in the Tribunal’s discretion, granted an award of damages.
There is force in the argument. It does not require, however, that s 106(5) be construed as to support a claim for damages which has not been through the statutory process for obtaining approval. As suggested by counsel, cases can be postulated where fairness would support a lot owner being able to recover costs of work done to repair common property where the owners corporation failed to comply with its s 106(1) duty. The owners corporation may have been incompetent, or recalcitrant, or motivated by the self-interest or animus of other lot owners, in declining to undertake necessary work or reimburse the claimant owner for having done it.
The defendant submitted that the appropriate, and only, remedy is for the owner to seek an order from the Tribunal compelling the owners corporation to do the work. In the sorts of circumstances I have described that may be a quite inadequate remedy, potentially productive of further disputation. Whether or not damages could be awarded under s 106(5) in light of Brereton’s decision in Seiwa, it appears reasonably arguable that the Tribunal might be able to make a remedial compensatory order under s 232 (noting Vickery, especially at [28], [153]-[156] and [165]-[167]), and/or that in some cases the Tribunal may make such an order under s 229 (note-The Owners-Strata Plan No 63607 v Kinsella [2022] NSWCATAP 184 at [61]). Section 229 authorises the Tribunal to make an order “that provides for any ancillary or consequential matter the Tribunal thinks appropriate”. In cases where the Tribunal make other orders directed to works on common property, such as an order under s 126, then a claim for compensation for those works might be regarded as ancillary or consequential to such an order. However, again, it is not necessary to resolve these questions.
It suffices here to note the following. Insofar as damages or compensation can be claimed under s 106(5) or other provisions in the Act for work undertaking by a lot owner to repair common property, then they cannot be claimed for works which have not been approved in the required manner (either prospectively or retrospectively) by the owners corporation or the Tribunal. No such approval has been granted to Mr Colman to undertake the Relevant Works. Given that fact, he cannot claim the cost of undertaking those works pursuant to s 106(5). The Tribunal did not err in law in so holding…”
The passage referred to dealing with s 106(5) is obiter dicta. However, it was not a brief or passing comment. The principles set out by Kirk J are detailed, and consistent with the statutory scheme that sets out the limited basis upon which a lot owner can alter or repair common property and the authorities under the predecessor legislation of Seiwa and Lesley-Swan.
The principles identified by Kirk J in respect of s 106(5) damages where a lot owner has repaired common property without the approval (prospective or retrospective) of the owners corporation, or approval by way of an order of the Tribunal (such as an order under s 126 of the SSM Act) are “seriously considered” obita dicta of the Supreme Court which the Appeal Panel should follow unless it regards the principles as “plainly wrong” (Henadeck Pty Ltd v Independent Liquor and Gaming Authority; Niraula v Independent Liquor and Gaming Authority [2020] NSWCATAP 200 at [88] and [94]).
We do not regard the principles as plainly wrong. Rather, we agree with them. The principles discussed by Kirk J in Colman are relevant to the issue of causation under s 106(5) of the SSM Act.
Further, in our view, it does not matter whether the work is an unapproved “repair” of common property; or an unapproved alteration of common property. In both types of situation, the SSM Act identifies what type of approval is required, and the statutory scheme cannot be disregarded. The passages previously cited of Leeming JA in Selkirk-Supreme Court emphasise the importance of the statutory scheme under the SSM Act in determining the issue of causation under s 106(5), and Kirk J in Colman also emphasises the statutory scheme under the SSM Act. Their approaches are, in our view, consistent.
On 28 January 2025, the lot owner lodged a Notice of Appeal.
There are four (4) grounds of appeal identified. However, there are a number of sub-grounds under each ground of appeal. The grounds of appeal are also framed as errors on a question of law, but “in the alternative” as grounds requiring leave.
The grounds of appeal are as follows:
(a) Applying the wrong legal principle or asking the wrong legal question. (b) A denial of procedural fairness because the owners corporation had not disputed that the lot was tenanted, only whether the tenancies were short term tenancies in breach of special by-law 4; and the owners corporation had not put to the lot owner in cross examination the proposition that the property had been vacant for any prolonged period prior to December 2020 or the lot owner had not rented out the lot “for the vast majority of time” she owned the lot. (c) The 50% discount was “so unreasonable no decision maker could make it. (d) In the alternative, the decision was “against the weight of evidence.”
The Tribunal finding that any loss after 4 September 2023 was not “as a result of” the owners corporation’s breach of duty under s 106(1) of the SSM Act. The purported errors are identified as:
Applying the wrong principle of law.
Taking into account “irrelevant considerations on the issue of causation.” Those “irrelevant considerations” are:
(a) The finding that the lot owner’s engagement of Watersedge to perform an “invasive investigation” was in breach of s 111 of the SSM Act. (b) The finding that the lot owner did not seek or obtain the owners corporation’s consent to undertake the work on the bathroom. (c) The finding that the lot owner did not complete any renovation of the bathroom. (d) The finding that, having undertaken work on the common property without the approval or consent of the owners corporation “exposed” the lot owner to an order under s 132 of the SSM Act requiring her to restore the common property.
The Tribunal’s dismissal of the application by the lot owner for an order that the owners corporation repair damage to the common property and lot property of the bathroom by ordering the owners corporation to perform work in accordance with the scope of works recommended by Watersedge.
The purported errors are identified as:
(a) A denial of procedural fairness, or in the alternative making a finding in the absence of evidence; or in the alternative making a finding against the weight of evidence where “the owners corporation had accepted the need for those works to be carried out.” (b) Failing to make the order was a constructive failure to exercise jurisdiction. (c) Taking into account an “irrelevant consideration” being the “state of disrepair of the common property.” (d) Applying the wrong legal principle or asking the wrong legal question, by “determining the question of whether to make a work order by reference to whether the present state of the bathroom was the consequence of work done by the appellant.” (e) A denial of procedural fairness in “determining the question of whether to make a work order by reference to the present state of the bathroom was the consequence of works done by the appellant, when the prospect of such a finding had not been raised with the appellant.”
The owners corporation lodged a Notice of Appeal on 10 March 2025. As the owners corporation’s appeal was lodged more than 28 days from the date the owners corporation was notified of the decision or received reasons for the decision (whichever is the later), it requires an extension of time to lodge the appeal under s 41 of the NCAT Act (r 25(4)(c) of the Civil and Administrative Tribunal Rules 2014 (NSW)) (NCAT Rules).
Two (2) grounds of appeal are identified. They are:
The finding that Mr Carr’s valuation of the potential market rental value of the lot should not be discounted for failing to consider the absence of a car space.
Ground 1 is identified as a “question of law”; and ground 2 is identified as a “question of fact”.
Internal appeals may be made as of right on a question of law, and otherwise with leave (that is, the permission) of the Appeal Panel: s 80 (2) of the NCAT Act.
An appeal is not simply an opportunity for a dissatisfied or aggrieved party to re-argue the case they put at first instance: Ryan v BKB Motor Vehicle Repairs Pty Ltd [2017] NSWCATAP 39 at [10].
What is an error on a question of law was extensively discussed by the Appeal Panel in Unique Commercial Property Group Limited v Cusumano [2024] NSWCATAP 204 (Cusumano) at [25]-[40]. An error on a question of law (if established) is an appeal made as of right and does not require leave. A mixed error of fact and law (if established) requires leave to appeal.
In Cusumano at [33], the Appeal Panel stated the categories of questions of law are “not closed”; and at [37] stated:
“[37] What constitutes a question of law is vexed and context dependent in the sense that the distinction between matters of fact and of law may turn on the circumstances in which the question arises: Targeted Property Investments Pty Ltd v Look Up Technologies Pty Ltd (No 2) [2023] NSWSC 416 at [33(4)], citing Thomas and Naaz [2023] NSWCA 40 at [52] and Da Costa v The Queen (1968) 118 CLR 186 at 194; [1968] HCA 51.”
It is unnecessary for the purpose of this decision to set out all the examples of an error on a question of law that were discussed in Cusumano.
However, an error on a question of law may arise in the circumstances including the following:
Failure to provide procedural fairness at the hearing (Donohoe v Alburario [2025] NSWSC 9 at [36]-[39] Kirk v Industrial Relations Commission of New South Wales (2010) 239 CLR 531; [2010] HCA 1 at [60]; Re Refugee Review Tribunal; Ex parte Aala (2000) 204 CLR 82; [2000] HCA 57 at [41] (Gleeson CJ), [142] (Kirby J) and [170] (Hayne J));
No jurisdictional power to make an order (Re Refugee Review Tribunal; Ex parte Aala (2000) 204 CLR 82; [2000] HCA 57; at [163] (Hayne J));
A constructive failure to exercise jurisdiction, in the sense of a failure to consider a “substantial, clearly articulated argument relying upon established facts” that was within the jurisdiction of the Tribunal to determine (see e.g. Alexandria Landfill Pty Ltd v Transport for NSW (2020) 103 NSWLR 479; [2020] NSWCA 165 at [8]-[12] and [413]; Resource Pacific Pty Ltd v Wilkinson [2013] NSWCA 33 at [1] and [9]).
Applying the wrong legal principle (in isolation to the factual findings) which materially affected the outcome (Bimson, Roads & Maritime Services v Damorange Pty Ltd [2014] NSWSC 734 at [38]-[53] (Bimson)). However, the wrong application of the correct legal principles to the facts is an error of mixed fact and law for which leave to appeal is required under s 80(2)(b) of the NCAT Act (TNT Building Trades Pty Ltd v Baker [2023] NSWCATAP 178 at [42]-[43] and the authorities cited therein).
Making a factual finding where there was no evidence at all to substantiate the factual finding: Kostas v HIA Insurance Services Pty Ltd (2010) 241 CLR 390; [2010] HCA 32 at [91] per Hayne, Heydon, Crennan and Kiefel JJ. However, a wrong finding of fact does not amount to an error of law: Waterford v Commonwealth (1987) 163 CLR 54; [1987] HCA 25 per Brennan J; Australian Broadcasting Tribunal v Bond (1990) 170 CLR 321; [1990] HCA 33 at [83]–[89]. An erroneous finding of fact, including the drawing of an inference or the erroneous failure to find a fact or failure to draw an inference, which is perverse in the sense that it is contrary to the overwhelming weight of the evidence, is not an error of law: Azzopardi v Tasman QEB (1985) 4 NSWLR 139 at 155 per Glass JA.
The circumstances in which the Appeal Panel may grant leave to appeal from decisions made in the Consumer and Commercial Division are limited to those set out in Cl. 12(1)(a)-(c) of Sch. 4 of the NCAT Act. In such cases, the Appeal Panel must be satisfied that the appellant may have suffered a substantial miscarriage of justice on the basis that:
(a) The decision of the Tribunal under appeal was not fair and equitable; or (b) The decision of the Tribunal under appeal was against the weight of evidence; or (c) Significant new evidence has arisen (being evidence that was not reasonably available at the time the proceedings under appeal were being dealt with).
“[76]… there was a “significant possibility” or a “chance which was fairly open” that a different and more favourable result would have been achieved for the appellant had the relevant circumstance in para (a) or (b) not occurred or if the fresh evidence under para (c) had been before the Tribunal at first instance.”
Even if the appellant establishes that it may have suffered a substantial miscarriage of justice in the sense explained above, the Appeal Panel retains discretion whether to grant leave under s 80(2) of the NCAT Act. The appellant must demonstrate something more than the Tribunal was arguably wrong (BHP Billiton Ltd v Dunning [2013] NSWCA 421 at [19]).
The discretion to grant leave to appeal was discussed by the Appeal Panel in Collins v Urban at [82]-[84]. It is usually appropriate to grant leave only in those matters that involve issues of principle; questions of general public importance; an injustice which is reasonably clear, in the sense of going beyond what is merely arguable; or the Tribunal has gone about the fact finding process in such an unorthodox manner, or in such a way that it was likely to produce an unfair result, it would be in the interests of justice for it to be reviewed.
The first two grounds of appeal deal with the findings regarding damages for the lot owner’s loss under ss 106(5) and 232 of the SSM Act in respect of the period to the date of the hearing. In respect of the first ground (the period from December 2020 to September 2023), the issue pertains to whether the damages awarded were sufficient. The second ground is for the period from 4 September 2023 onwards. For that ground, the issue pertains to the finding of the Tribunal that the actions of the lot owner, and the expert she had engaged (Watersedge) in stripping out the bathroom had severed the causal nexus between the owners corporation’s breach of duty under s 106(1) of the SSM Act and any loss of rental income.
The third ground pertains to whether the Tribunal should have made an order that the owners corporation repair common property in accordance with the scope of works proposed by the lot owner. The fourth ground pertains, again to the issue of damages under ss 106(5) and 232 of the SSM Act, being whether the costs incurred by the lot owner in having Watersedge perform the ‘stripping out’ or ‘invasive investigation’ of the common property bathroom were recoverable damages under ss 106(5) and 232 of the SSM Act.
The lot owner’s submissions dated 17 April 2025 identify ground 1(a)(i) as applying the wrong legal principle or asking itself the wrong question, but commence the submissions referring to denial of procedural fairness, which is ground 1(a)(ii).
In any event, ground 1(a)(i) is identified as the Tribunal applying a 50% discount to the assessment of damages for loss of rental income “having regard to only two substantive matters”. The matters are: (a) the failure of the lot owner to adduce evidence concerning the history of income deriving tenancies prior to the water leak in December 2020; and (b) the lot owner had allowed her sister to occupy the property for a substantial period in 2020.
The lot owner submits the owners corporation “had not in any form contested the fact that the property was an investment unit and that rather, the only contest between the parties was whether the property would have been leased on a short-term basis in breach of a special by-law.” The lot owner submits that the owners corporation had not taken issue with whether the lot would have been rented at all in its Points of Defence and had only raised “two specific defences.” Throughout the proceedings (before Tyson SM; the Appeal Panel; Leeming JA; and Robertson PM) the owners corporation had “never raised an allegation to the effect that the (lot owner) did not have a general history of renting out the premises (as distinct from short-term leases). The lot owner referred to evidence and submissions before Tyson SM and Robertson PM that the lot owner was “only challenged” on whether the terms of the leases were more than 3 months, in breach of the special by-law, not whether the property had been leased at all.
In respect of the lot owner’s sister residing in the premises, the lot owner submits that the only evidence on that issue was from the affidavit of the lot owner where she deposed her sister had resided on a temporary basis, but had paid rent. The lot owner submits it was “not, as a matter of logic” open to the Tribunal to find that the lot owner’s sister resided in the premises, but did not pay any rent.
The lot owner submits that “in determining to apply such a large amount to damages on an issue that had not been previously raised as a matter in dispute, the Member therefore failed to afford (the lot owner) procedural fairness.”
The lot owner’s submissions on grounds 1(a)(i), 1(b) and 1(c) are clustered together in the written submissions dated 17 April 2025.
The lot owner submits that it was “undisputed” that: (a) the lot owner did not reside at the property in December 2020 and had not resided there for a lengthy period of time; (b) as of December 2020, the property was being tenanted; (c) the lot owner “intended to lease out the property”; and (d) there was unchallenged expert evidence by Mr Carr that it would take 7-20 days to find a tenant throughout the relevant period.
The lot owner submits that the test for assessing damages for a loss of opportunity is the test set out in Horan v The Owners-Strata Plan No 68307 [2024] NSWCATAP 118, but the Member “did not follow” that test, and “misdirected itself by focussing on what was said at [60]-[61] of Horan rather the general principles set out thereafter”. At [24] of the written submissions, the lot owner distinguishes the facts of this case from Horan. The lot owner submits that the Tribunal was not entitled to take into account the lack of documentary evidence of previous tenancies, but “even if the Tribunal was entitled to take into account the lack of documentary evidence concerning historical tendencies, that was not a matter that could have or should have assumed such significance in the assessment of damages.”
The lot owner submits that the Tribunal did not, and could not, have found the lot owner “would have left the property vacant” or “for non-income producing purposes.” The task of the Tribunal was to assess “the likelihood or probability” that the lot owner would “successfully lease out the property for the relevant period” , but even if the property was vacant for a short time between tenants, “there was no tenable basis for the Tribunal to properly conclude the property would have remained vacant for 50% of the time” in light of the evidence of Mr Carr. The lot owner submits the 50% discount was “entirely arbitrary and capricious”.
The owners corporation submits that its Points of Defence made a general denial of the lot owner’s entitlement to damages by identifying that it “otherwise denies the allegations” with a specific pleading on two matters. It was not an admission of loss other than in respect of the two specific matters pleaded. Rather, the onus was clearly on the lot owner to prove loss under ss 106(5) and 232 of the SSM Act. The lot owner’s failure to adduce sufficient evidence was the fault of the lot owner, not the product of ambush or surprise.
The owners corporation disagrees that it failed to adequately question or challenge the lot owner in cross examination, either before Tyson SM or Robertson PM, on the issue of her renting the property. Accordingly, there was no denial of procedural fairness.
The owners corporation submits that the lot owner provided scant evidence of tenanting the property using the “Cubbi” self-management platform between 2013 and 2020, and there was a paucity of documentary evidence to support a finding that she had consistently previously rented the premises to tenants on a basis of more than 3 months. If lot owner had rented the premises for less than 3 consecutive month periods, she was in breach of special by-law 4.
The lot owner’s submissions do not clearly articulate an error on a pure question of law, other than denial of procedural fairness.
We do not accept the submission of the lot owner that the owners corporation had admitted, or failed to not admit, or failed to deny, that the lot owner had to established loss of income for the period between the water leak occurring in December 2020 and the works of the lot owner in “stripping out” the bathroom in early September 2023.
In our view, the Points of Defence clearly deny that the lot owner had sustained reasonably foreseeable loss under s 106(5) of the SSM Act, by reason of any breach of s 106(1) of the SSM Act by the owners corporation. The submission that the owners corporation had not “put in issue” by way of a pleading; or the manner in which the owners corporation had conducted the case, that the onus was upon the lot owner to prove loss of income by reason of the premises being tenanted on a basis that did not contravene special by-law 4 is not reflected in the Points of Defence; or the submissions of the owners corporation (both to Tyson SM and Robertson PM); or the manner in which the lot owner was cross examined.
We are not satisfied that, assessed objectively, there was any concession by the owners corporation that the lot owner did not have to prove issues that included: (a) that the premises would have been tenanted for the relevant period; (b) the premises would have been tenanted for a period of more than the 3 month or less period prohibited by special by-law 4 (referred to by Robertson PM as “long term tenancies”); (c) the amount of income (less expenses) the lot owner would have derived from obtaining rent during the relevant period. This is not a matter where there was any type of concession on the pleadings; or in the manner in which the owners corporation conducted its case, that relieved the lot owner of that burden (O*’Connor v O’*Connor [2022] NSWCA 97 at [65]-[71]; Jain v Dr N Kalakerinos Pty Ltd [2023] NSWCATAP 141 at [111]-[118]).
It is well established that a party asserting that it has sustained loss or damages has to prove that loss or damage. Such principles were concisely summarised by Black J in Sabouni v Revelop Building and Developments Pty Ltd [2021] NSWSC 31 at [41]-[42] in the context of the law of contract, but the principles set out at [42] also apply to an assessment of reasonably foreseeable damages under ss 106(5) and 232 of the SSM Act.
In this matter, the lot owner provided a paucity of documentary evidence to establish any consistent history of letting the premises on a “long term” basis prior to the water ingress in December 2020. The lot owner was in a position to adduce such evidence. Her failure to do so, or any strategic decision that it was unnecessary to do so, does not arise from any concession in the Points of Defence, nor in the manner in which the owners corporation conducted its case.
The lot owner submits that the credit findings that were made against the lot owner in respect of the purported written residential tenancy agreement with Mr Wang were, in essence, irrelevant to the assessment of damages. We disagree. The findings on the issue of credit were available to the Tribunal on the evidence before it, and were relevant to whether or not (and to what extent) the lot owner had proved loss of income from December 2020.
The findings of the Tribunal in respect of the lot owner’s sister and her period of occupation of the lot were also open to the Tribunal on the evidence before it. Again, we do not accept the lot owner’s submission that the findings were irrelevant, or illogical, or irrational.
By reason of the paucity of the documentary evidence the lot owner had provided regarding the periods of rental prior to December 2020, and the income derived from such periods of rental (in the context of the fact that special by-law 4 precluded renting the lot for a period of less than 3 months), the Tribunal was correct in applying the principles of “loss of opportunity” to rent the lot on a “long term” basis.
The operation of special by-law 4 was also clearly relevant to the assessment of damages. Under s 135(1) of the SSM Act, the by-laws of the strata scheme bind both the owners corporation and lot owners. No successful application to invalidate special by-law 4 had ever been made to the Tribunal under s 150 of the SSM Act. In those circumstances, the operation of special by-law 4 was relevant, and could not be disregarded in respect of the assessment of damages.
The lot owner does not dispute that the legal principles for assessment of damages for the loss of opportunity to rent the lot were correctly summarised by the Appeal Panel in Horan v The Owners – Strata Plan No. 68307 [2024] NSWCATAP 118 (Horan). At [66]-[67], after review of the authorities, the Appeal Panel stated:
“From the above, the following principles can be derived in respect of a claim for loss of opportunity damages:
(1) damages for loss of opportunity are available for claims in tort, contract and statutory causes for which damages may be awarded. That includes the present case which is brought under s 106(5) of the SSMA;
(2) the claimant must establish, with evidence, on the balance of probabilities:
(a) that the actions of the other party caused an opportunity to be lost; and
(b) that some loss has been suffered and is more than a mere theoretical or negligible opportunity.
(3) In this regard, theoretical or negligible opportunity is to be assessed in the manner explained by Deane, Gaudron and McHugh JJ in Malec v. J.C. Hutton Pty. Ltd. (1990) 169 CLR 638; [1990] HCA 20 (Malec), set out above in the reasons of the plurality in Sellars at [23].
(4) If the matters in (2) are established, evidence is not required “to prove future possibilities or past hypothetical situations for the purpose of assessing damages”. Assessment of these possibilities on the balance of probabilities has no part to play. Rather, the assessment is to be made in terms of “the degree of probability that an event would have occurred, or might occur” and to adjust any award of damages “to reflect the degree of probability.”
(5) There must be some rational basis for the assessment, usually based on historical facts. However, by its nature, the task may lead to the possibility that fixing an amount for damages “may lie at any point within a broad range” and may, in some cases, require “a degree of guesswork.”
This approach does not relieve a party from proving matters of historical fact that might be relevant to establish a loss may have been suffered.
Finally, in a case where a financial opportunity is lost, there must be evidence of the reasonable value of the loss or some evidentiary basis detailing how the loss should be calculated. Of course, evidence of value may itself be somewhat variable, and require a process of estimation depending on the type of loss claimed.”
The lot owner submits that the Tribunal identified the correct legal test, but failed to take into account the other matters in Horan, including that on the different facts of Horan*,* the Appeal Panel did not apply any discount. In our view, that raises an issue of mixed fact and law to which leave to appeal is required.
In any event, if the purported error is considered through the prism of identifying the wrong legal principle irrespective of the factual findings, or applying a clearly wrong legal principle to the facts (as discussed in Bimson), we are not satisfied any error on a question of law is established. The application of a 50% discount by reason of the uncertainty of whether the lot owner would have rented the premises and obtained rental income for any “long term” tenancies was consistent with the discretion identified in Sellars v Adelaide Petroleum NL (1994) 179 CLR 332; [1994] HCA 4 (Sellars).
In Masters Home Improvement Pty Ltd v North East Solution Pty Ltd (2017) 372 ALR 440; [2017] VSCA 88, the Court of Appeal of Victoria (Santamaria, Ferguson and Kaye JJA) summarised the principles in Sellars as follows (at [411], citations omitted):
“In considering damages for loss of a commercial opportunity, the court asks first whether there was a commercial opportunity of some value (which is more than speculative or negligible); that is, was there a chance?215 Secondly, the court looks to whether that opportunity has been lost; that is, would the plaintiff have pursued the opportunity?216 The third step is to consider what amount should be awarded having regard to the prospects of success if the opportunity had been pursued.217 In taking this third step, the courts’ task is to apply a discount which reflects the prospects of success. This is sometimes referred to as a Sellars discount.”
The Tribunal applied the correct legal principles in assessing what was the loss of opportunity, and the discount of 50% was available to the Tribunal based on the evidence before it and the factual findings that were made. The lot owner has not raised in the grounds of appeal or its submissions any miscarriage of discretion on the well-established principles of House v The King (1936) 55 CLR 499; [1936] HCA 40 (House v The King). However, had miscarriage of discretion under House v The King been raised, we would not have been satisfied that the exercise of discretion was contrary to House v The King.
The applicable principles for denial of procedural fairness have been discussed by the Appeal Panel in a plethora of decisions (e.g. Boreland v Brewis [2024] NSWCATAP 140 at [59]-[64]; and O*’Brien v Women’*s Housing Limited [2026] NSWCATAP 3 at [136]-[147]). In Hawach v A & A Building Services Pty Ltd [2024] NSWCATAP 138 (Hawach) the Appeal Panel stated at [86]-[88]:
“Procedural fairness requires that a person (or party) be provided a fair opportunity of being heard. What is necessary and appropriate to ensure a fair hearing depends on the particular facts and statutory context, rules of procedural fairness being flexible and adaptable so as to be appropriate in a given case so as to avoid practical injustice (SZBEL v Minister for Immigration and Multicultural and Indigenous Affairs (2006) 228 CLR 152; [2006] HCA 63 (SZBEL) at [26] and [29]; Saeed v Minister for Immigration and Citizenship (2010) 241 CLR 252; [2010] HCA 23 at [19]-[20]; Re: Minister for Immigration and Multicultural and Indigenous Affairs; Ex parte Lam (2003) 214 CLR 1; [2003] HCA 6 at [37]-[38]). What is required in order to ensure that the decision is made fairly in the circumstances will depend on the legal framework and factual context in which the decision was made (Minister for Immigration and Border Protection v WZARH (2015) 256 CLR 326; [2015] HCA 40 at [30] (Kiefel, Bell and Keane JJ); SZBEL at [26]).
What is a reasonable opportunity for a party to present its case is a matter of fact and degree, and it is not intended to protect a party from its own failures or strategic choices (Lieschke v Lieschke [2023] NSWCA 241 at [22]-[23]; [105]; [107]).
If it is established that there was a denial of procedural fairness, it must then be considered whether there exists a realistic possibility that the outcome of the decision could have been different had the error not been made (LPDT v Minister for Immigration, Citizenship, Migrant Services and Multicultural Affairs [2024] HCA 12; 98 ALJR 610 at [11]-[16], referring to Nathanson v Minister for Home Affairs (2022) 276 CLR 80; [2022] HCA 26 and Stead v State Government Insurance Commission (1986) 161 CLR 141; [1986] HCA 54).”
Hawach was appealed to the Supreme Court. The appeal was dismissed (Hawach v A & A Building Services Pty Ltd [2025] NSWSC 1174). The Appeal Panel’s summary of the principles of procedural fairness was not criticised in Hawach on appeal.
In this matter, we are not satisfied that any denial of procedural fairness was established. The lot owner had a reasonable opportunity to adduce evidence and be heard on the issue of damages under ss 106(5) and 232 of the SSM Act. Further, no practical injustice is established.
The lot owner submitted that the owners corporation had failed to put to the lot owner in cross examination that she had not let the premises on a “long term” basis in the period prior to December 2020, but rather focussed upon whether the tenancies were “short term” in contravention of special by-law 4. Although the principles in Browne v Dunn (1893) 6 R 67 (Brown v Dunn) were not referred to in the lot owner’s submissions, there is similarity between that principle and the submission of the lot owner of denial of procedural fairness because certain matters were not directly put to the witness.
Although rules of evidence do not apply to this type of proceedings in the Tribunal (s 38(2)-(3) of the NCAT Act), nevertheless, common law principles of evidence apply in the context of determining whether the hearing was conducted in a procedurally fair way and the parties afforded natural justice including the principles in Browne v Dunn (Rigby v Oxenford [2023] NSWCATAP 79 at [46]; Falzon v Lockrey [2023] NSWCATAP 32 at [91]; Beechwood Homes (NSW) Pty Ltd v Hassos [2023] NSWCATAP 184 at [136]).
We do not accept that the lot owner was denied procedural fairness because she was not directly questioned on whether previous tenancies were “long term” as distinct from being questioned on whether tenancies were “short term” in contravention of special by-law 4. They are two sides of the same coin. The owners corporation was not obliged to put the lot owner matters that her evidence had failed to establish in any event. There is no contravention of the principles in Brown v Dunn, or any other denial of procedural fairness in respect of the issues upon which the lot owner was questioned at the hearing.
The lot owner’s submissions do not clearly raise that there was “no evidence” at all to support a factual finding, as distinct from submissions that the factual findings were illogical, irrational and flawed. However, for the sake of completeness, we will address this issue. We are not satisfied that any of the factual findings made lacked any cogent evidence to make the factual finding such that an error on a question of law is established.
We have previously set out the principles in Collins v Urban; and will again return to those principles later in the decision.
We are not satisfied that leave to appeal should be granted in respect of ground 1 of the appeal.
The findings and assessment of damages of the Tribunal were open to it on the evidence before the Tribunal and there is no misapplication of legal principles to the facts established. No substantial miscarriage of justice is established because the decision was not fair and equitable, or against the weight of evidence. No ground is proffered that there is significant new evidence that was not available at the date of the hearing. Further, the appeal does not involve a matter of public importance; and the legal principles it raises are well established. As well, any error of law or fact is merely arguable, as distinct from an injustice that is clear and readily apparent.
No error on a question of law is established in respect of ground 1, nor any basis to grant leave to appeal.
The lot owner contended that the Tribunal had failed to identify the material findings of fact which it relied; or had failed to identify to the legal test to make the findings (particularly at [199] and [208]) that the actions of the lot owner severed the causal nexus between the breach by the owners corporation of its duty under s 106(1) of the SSM Act and loss of rental income post the Watersedge works in September 2023.
The lot owner also said that the bathroom was “still in a state of disrepair” prior to the Watersedge works; and “the property would have been uninhabitable and not able to be leased. The underlying cause of the damages remained the same.”
Further, the lot owner agreed that the Tribunal’s findings were to the effect that the Auseal works were never going to be satisfactory to remedy the breach of s 106(1) of the SSM Act; that the owners corporation was never prepared to undertake any work other than in respect of the Auseal scope of work; and that it is “clear the bathroom would have remained uninhabitable until the Tribunal had determined these proceedings.”
As well, the lot owner pointed to the Tribunal having made no finding that it rejected the evidence of Mr White that the Watersedge, (not Auseal) scope of works was necessary to repair the common property water leak, together with the physical damage caused by the leak.
The lot owner then said that the findings regarding the lot owner being in breach of s 132 of the SSM Act were “irrelevant” to the assessment of damages under ss 106(5) and 232 of the SSM Act by reason of the owners corporation’s breach of s 106(1) of the SSM Act “in accordance with the test set out by Leeming JA in The Owners-Strata Plan No 2661 v Selkirk [2024] NSWSC 760; further, that the lot owner being exposed to a s 132 SSM Act order “could not rationally be a matter to properly take into account on the assessment of damages”.
In essence, the lot owner had submitted that the “proper question” was whether the lot owner’s loss was a reasonably foreseeable consequence of the owners corporation’s breach of s 106(1) of the SSM Act, and where the Tribunal had found that the proposed works of the owners corporation would not have rectified the breach, the lot owner should have been awarded damages for the period post 4 September 2023.
By contrast, the owners corporation argued the Tribunal had found that the actions of the lot owner to engage Watersedge to strip out the bathroom was a novus actus interveniens that broke the causal connection between the breach by the owners corporation and the loss incurred by the lot owner was “orthodox.”
In this regard, the owners corporation relied upon March v E & MH Stramare Pty Ltd (1991) 171 CLR 506; [1991] HCA 12 (in particular, the discussion by Mason CJ of the principle of novus actus interveniens); Medlin v State Government Insurance Commission (1995) 182 CLR 1 at 8; [1995] HCA 5 at [14] and [17]; and Lubrano v Proprietors Strata Plan No 4038 (1997) 6 BPR 97 (unrep. 13 September 1997-cited by Brereton J in Seiwa Pty Ltd v Owners Strata Plan 35042 [2006] NSWSC 1157 at [21]).
The owners corporation further observed that the “stripping out” of the bathroom by Watersedge occurred less than 3 weeks after the Tribunal (in the original proceedings determined by Tyson SM) had dismissed her claims for a work order and damages; and then argued it was “a deliberate unauthorised destruction of common property in contravention of s 111 SSMA…(such that the lot owner) would have been liable to be ordered under s 132 of the SSMA to undertake repair of the common property”.
The lot owner’s submissions, although referring to the causation principles of Leeming JA in Selkirk-Supreme Court, arise from principles in contract and tort. In essence, the lot owner argues that once the Tribunal accepted the evidence of Mr White and that the Auseal works proposed by the owners corporation would not have been sufficient to rectify the breach of s 106(1) of the SSM Act the breach of s 106(1) remained a sufficient cause of the lot owner’s loss irrespective of her actions in causing the “stripping out” of the bathroom in early September 2023.
The lot owner’s reply submissions refer to the NSW Court of Appeal decision in Sydney Trains v Argo Syndicate AMA 1200 [2024] NSWCA 101 (Sydney Trains) and the authorities cited therein. In particular, the lot owner points to Leeming JA’s statement at [118] (with whom Payne JA and Griffiths AJA agreed). We have also set out [119]:
“It is much clearer to use plain English. The law has long proceeded on the basis that more than one act may be a sufficient cause of an injury, in which case (subject to statute such as Pt 4 of the Civil Liability Act providing otherwise) both acts will be regarded as a cause of the entirety of the loss or damage. Thus in Agricultural Land Management Ltd v Jackson [No 2] (2014) 48 WAR 1; [2014] WASC 102 at [429], Edelman J observed that it has become well-accepted that the chain of causation is not necessarily broken by the act of a plaintiff which constitutes a more immediate cause of the loss or damage than the defendant’s negligence.
The metaphor that there was a break in the chain of causation, or that something else is a novus actus interveniens, is merely a way of saying that notwithstanding a breach of duty by Infrastruction of its implied promise to provide tiles which were fit for purpose, and despite that breach being a cause of Ms Michael’s injury, Sydney Trains’ later conduct should be regarded for the purpose of determining liability as the sole cause of the injury, and Infrastruction’s earlier breach should not be regarded as having caused that injury.”
However, Sydney Trains involved claims in contract and tort. Leeming JA referred to Sydney Trains in Selkirk-Supreme Court at [169] and we do not regard Sydney Trains as being inconsistent with, or undermining in any way, Leeming JA’s analysis of the principles of causation relevant to damages under ss 106(5) and 232 of the SSM Act.
At common law, in respect of the tort of negligence (and in circumstances where the statutory test of causation in s 5D of the Civil Liability Act 2002 (NSW) does not apply), loss is reasonably foreseeable if it is the type of loss that a reasonable person in the position of the defendant would not regard as far-fetched (Overseas Tankship (UK) Ltd v The Miller Steamship Co (Wagon Mound (No 2) [1967] 1 AC 617 at 641-644; Hughes v Lord Advocate *[*1963] AC 837); Nader v Urban Transit Authority of NSW (1985) 2 NSWLR 501; (1985) Aust Torts Reports 80-724).
In contract, subject to the doctrines of remoteness and mitigation (which Leeming JA in Selkirk-Supreme Court conceptualises as components of the issue of causation as distinct from stand-alone doctrines) a breach of contract will have sufficiently caused loss (provided the loss is proved) if it is “a cause” of the loss, not the exclusive cause of the loss (Alexander v Cambridge Credit Corp Ltd (1987) 9 NSWLR 310 at 350 per McHugh JA).
In respect of damages under s 236 of the Australian Consumer Law 2010 (NSW), the contravening conduct is to have “materially contributed” to the loss or damage. If material contribution is established, the onus is upon the respondent to show the loss or damage is referrable to some act or event other than the respondent’s contravening conduct (Henville v Walker (2001) 206 CLR 459; [2001] HCA 52 at [14] (Gleeson CJ) and [60]-[61] (Gaudron J)).
However, it is well established in contract, tort and under the ACL (NSW) that the unreasonable actions of the applicant/plaintiff can be determined as the cause of all, or part, of their loss such that they are not entitled to damages (in whole or part)-(e.g. Medlin v State Government Insurance Commission (1995) 182 CLR 1; [1995] HCA 5 at [20] per McHugh J; March v Stramare (E & H) Pty Ltd (1991) 171 CLR 506; [1991] HCA 12 at [20] per Mason CJ; Karacominakis v Big Country Developments Pty Ltd [2000] NSWCA 313; 10 BPR 18,235 at [187]; Henville v Walker (2001) 206 CLR 459; [2001] HCA 52 at [140] per McHugh J). Leeming JA in Selkirk-Supreme Court referred to a number of these authorities.
It is also well established that:
Causation is a question of fact.
If an applicant proves that the type of loss is reasonably foreseeable and a cause of the loss (establishment of loss itself being a different issue) then the onus is upon the respondent to prove the cause of the loss (in whole or part) was attributable to the conduct of the applicant such that the applicant is not entitled to damages because the loss is not “as a result of” the breach.
Further, as is made clear in by Leeming JA in Selkirk-Supreme Court and Kirk J in Colman, causation is an evaluative question of fact to be assessed in a practical manner in the context of the purpose and respective rights and obligations of the parties under the SSM Act.
The lot owner’s submissions identify a number of purported errors on a question of law, and also assert that leave to appeal should be granted if there is no error on a question of law. As causation is a question of fact, it is difficult to envisage how the findings on causation raises a pure question of law, other than in the Bimson situation where it can be said the wrong legal principle has been applied to the factual findings, and that the wrong legal principle can be identified without reference to the factual findings.
We deal with the purported errors on a question of law as follows:
We are not satisfied that the Tribunal applied the wrong legal principle to the issue of causation in respect of the claimed loss that post-dated the works engaged by the lot owner in early September 2023.
The findings of the Tribunal at [199]-[200], when considered in the context of earlier findings, are not inconsistent with the legal principles for determination of causation under s 106(5) of the SSM Act set out by Leeming JA in Selkirk-Supreme Court and Kirk J in Colman. The lot owner had, without any approval of the owners corporation or approval by way of an order of the Tribunal, significantly altered the common property. Although the Tribunal did not make any findings whether this was for the purpose of repairing the common property, or altering the common property for some other purpose it does not matter. The Tribunal found at [200] that the “invasive investigation” could not be characterised as merely attempting to obtain evidence, such as a limited invasive investigation for an expert to prepare an expert report. In any event, the finding of the Tribunal was that the lot owner had substantially and significantly altered the common property without approval and inconsistently with the SSM Act such that her action in doing so was the cause of any loss post 4 September 2023. Although the lot owner may disagree with those findings, they do not involve the application of a clearly wrong legal principle to the facts.
We do not accept that it was legally “inevitable” that once there were findings of breach of the owners corporation’s duty to maintain and repair of the common property and the evidence of Mr White was accepted as being “generally honest” (at [183]), the works in stripping out the bathroom were immaterial or irrelevant to the issue of causation.
The lot owner submits that the following were “irrelevant considerations”:
The works of Watersedge in early September 2023 were in breach of s 111 of the SSM Act.
The lot owner not obtaining the owners corporation’s consent.
The lot owner not completing the works.
The lot owner’s actions “exposing” her to an order under s 132 of the SSM Act to restore the common property.
The submissions of the lot owner do not explain how taking into account purportedly “irrelevant considerations” is a pure question of law, as distinct from a mixed error of law and fact. In any event, failing to take into account a matter is only an error of law if a statute (explicitly or implicitly) prescribes that it is a mandatory consideration that must be taken into account; and “irrelevant considerations” are matters which are not only ‘not mandatory’ but which are in fact prohibited from being considered, having regard to the subject matter, scope or purpose of the power (Lo v Chief Commissioner of State Revenue (2013) 85 NSWLR 86; [2013] NSWCA 180 at [8]-[9] per Basten JA with whom Beasley P agreed, referring to Minister for Aboriginal Affairs v Peko-Wallsend Ltd (1986) 162 CLR 24 at 39;[1986] HCA 40).
None of the matters identified by the lot owner are “irrelevant considerations” that cannot be considered. Quite the opposite, they are clearly matters relevant to the rights and obligations of lot owners and owners corporations under the SSM Act, and accordingly are relevant to the issue of causation under s 106(5) of the SSM Act in the factual circumstances of this dispute.
It is debatable whether in the circumstances of this appeal the lot owner identifies a “pure question of law” under s 80 of the NCAT Act, as distinct from a mixed error of law and fact. The legal principle arises from judicial review of administrative decisions made under statute, to identify whether or not there is jurisdictional error. However, it is unnecessary to extrapolate on whether a pure question of law is raised, as we are not satisfied the decision was so unreasonable no reasonable decision maker could make it.
The legal authorities on this issue were summarised by Cleary J in Hossain v Minister for Immigration and Citizenship [2025] FedCFamC2G 734 at [55]-[63] as follows:
“The leading High Court authority on legal unreasonableness as a ground of judicial review is Minister for Immigration & Citizenship v Li. At [27]–[28] in Minister for Immigration & Citizenship v Li, French CJ (as part of the majority) held:
[27]In Wednesbury Corporation, Lord Greene MR observed that the word “unreasonable” in administrative law was used to encompass failure by a decision-maker to obey rules requiring proper application of the law, consideration of mandatory relevant matters and exclusion from consideration of irrelevant matters:
If he does not obey those rules, he may truly be said, and often is said, to be acting ‘unreasonably.’
That kind of unreasonableness may be taken to encompass unreasonableness from which an undisclosed underlying error may be inferred.
[28]Beyond unreasonableness expressive of particular error however, it is possible to say, as Lord Greene MR said, that although a decision-maker has kept within the four corners of the matters it ought to consider “they have nevertheless come to a conclusion so unreasonable that no reasonable authority could ever have come to it.” In such a case the court may interfere. That limiting case can be derived from the framework of rationality imposed by the statute. As explained by Lord Greene MR, it reflects a limitation imputed to the legislature on the basis of which courts can say that parliament never intended to authorise that kind of decision. After all the requirements of administrative justice have been met in the process and reasoning leading to the point of decision in the exercise of a discretion, there is generally an area of decisional freedom. Within that area reasonable minds may reach different conclusions about the correct or preferable decision. However, the freedom thus left by the statute cannot be construed as attracting a legislative sanction to be arbitrary or capricious or to abandon common sense.
[56] Minister for Immigration & Citizenship v Li followed on from an earlier decision of the High Court in Minister for Immigration & Citizenship v SZMDS (2010) 240 CLR 611 (SZMDS) at [130]–[132] and [135] per Crennan and Bell JJ and at [78] per Heydon J, where the Court held that when deciding whether a Tribunal’s decision was illogical or irrational or unreasonable, a decision will not involve jurisdictional error if a reasonable decision-maker could reach that decision or finding on the same material. Their Honours concluded on this issue that:
If probative evidence can give rise to different processes of reasoning and if logical or rational or reasonable minds might differ in respect of the conclusions to be drawn from that evidence, a decision cannot be said by a reviewing court to be illogical or irrational or unreasonable, simply because one conclusion has been preferred to another possible conclusion.
[57] In other words, if the conclusion is one upon which reasonable minds can differ, it will not be a legally unreasonable decision.
[58] In Minister for Immigration & Citizenship v Li at [76] the High Court held that “legal unreasonableness”, as a ground of judicial review, can also be established where a decision has been made that lacks an “evident and intelligible justification”.
[59] In the present case, the applicant relied upon both tests for legal unreasonableness. The applicant submitted the Tribunal decision was “so unreasonable that no reasonable Tribunal could ever have come to it,” and that it lacked an “evident and intelligible justification.”
[60] It is well established that a finding of legal unreasonableness is not lightly made. As Mortimer CJ stated recently in Minister for Immigration, Citizenship & Multicultural Affairs v Lieu (2023) 297 FCR 162 (Lieu) at [81]:
To reach a conclusion that an exercise of power is legally unreasonable involves a level of confidence on judicial review that either the outcome of the exercise of power, or the reasoning that led to that outcome (see Minister for Immigration and Border Protection v Singh [2014] FCAFC 1; (2014) 231 FCR 437 at [44]) so departed from the underlying premises of the exercise of public power that it has resulted in the power entirely miscarrying, in effect being an abuse of power. See generally Minister for Immigration and Border Protection v SZVFW [2018] HCA 30; (2018) 264 CLR 541 (SZVFW) at [80] (Nettle and Gordon JJ). In this context, the term “abuse” of power refers to an exercise of power other than for the purposes and within the limits conferred.
[61] As to assessing whether there is legal unreasonableness in a Tribunal decision, in Minister for Immigration & Border Protection v Stretton [2016] FCAFC 11 (Stretton) at [11] Allsop CJ (as part of the majority) defined that task as follows:
The task is not definitional but one of characterisation: the decision is to be evaluated, and a conclusion reached as to whether it has the character of being unreasonable, insufficiently lacking rational a foundation, or an evident or intelligible justification, or in being plainly unjust arbitrary capricious or lacking common sense having regard to the terms, scope and purpose of the statutory source of the power, such that it cannot be said to be within the range of possible lawful outcomes as to the exercise of that power. The descriptions of a lack of quality used above are not exhaustive or definitional, they are explanations or explications of legal unreasonableness, of going beyond the source of power.
[62] In Stretton Allsop CJ held that the correct question or perspective is,
…not whether the Court thinks the decision is reasonable, or necessary for the purpose, or not, as the case may be; rather it is whether a decision-maker could reasonably come to the conclusion. Depending upon the nature of the decision, its attendant considerations and the statute in question, the Court may or may not have a degree of familiarity and confidence in assessing how a decision-maker ought to approach the matter.
[63] In BKTS v Minister for Immigration, Citizenship & Multicultural Affairs [2023] FCA 729 at [43] Perry J recently held that, in determining whether an administrative decision is vitiated by legal unreasonableness, it is essential to bear in mind that the Court’s jurisdiction is strictly supervisory, and does not involve the Court reviewing the merits or substituting its own view as to how the discretion should be exercised. Perry J also observed at [48] that the question of legal unreasonableness is highly fact focused. As such, only limited assistance can be gleaned from other cases, especially where the facts, including the precise line of reasoning adopted by the decision-maker, are different.”
The lot owner has not established that there was a significant possibility or a chance that was fairly open that a different and more favourable result would have been achieved. The lot owner simply did not establish that the decision under appeal was not fair and equitable within cl. 12(1)(a) of Sch 4 of the NCAT Act.
As discussed previously, we are satisfied that the factual findings of the Tribunal on the issue of causation under s 106(5) of the SSM Act for the period from 4 September 2023 did not apply an incorrect legal principle. The findings were open to the Tribunal on the evidence before it. The lot owner’s dissatisfaction with the outcome, or that it is arguable that there may have been a different outcome, does not render the decision unfair or inequitable.
“….where the evidence in its totality preponderates so strongly against the conclusion found by the tribunal at first instance that it can be said that the conclusion was not one that a reasonable tribunal member could reach - Calin v The Greater Union Organisation Pty Ltd (1991) 173 CLR 33 at 41-42, Mainteck Services Pty Limited v Stein Heurtey SA [2013] NSWSC 266 at [153].”
In this matter, the evidence did not, in its totality, preponderate so strongly against the findings it can be said the conclusion was not one a reasonable Tribunal Member could make. The Tribunal clearly, and carefully, made factual findings regarding the work performed at the behest of the lot owner in early September 2023; that such work was unauthorised; and that such work was contrary to the applicable provisions of the SSM Act. The Tribunal explained how this was taken into account on the issue of causation under s 106(5) of the SSM Act. At its highest, it is arguable that a different Tribunal could have found that the owners corporation was liable to pay damages for loss of income post 4 September 2023. That is insufficient to satisfy Cl. 12(1)(b) of Sch 4 of the NCAT Act.
Accordingly, it cannot be said the lot owner may have suffered a substantial miscarriage of justice because the decision was against the weight of evidence.
No error of law or error of mixed fact and law has been established in respect of this ground of appeal. The matter does not raise an issue of public importance or a matter of important legal principle of general application. The applicable legal principles are well established.
There is no injustice to the lot owner that is clear and readily apparent, that goes beyond being merely arguable. Although it is arguable that a different Tribunal may have made different findings on the issue of causation, that is insufficient to grant leave to appeal. Further, the Tribunal has not gone about the process of making factual and legal findings in such an obviously unorthodox or unreasonable way that leave to appeal would be granted.
Leave to appeal is refused in respect of this ground of appeal.
It follows that ground 2 is dismissed, because no error on a question of law is established or basis to grant leave to appeal.
This is identified as an error on a question of law, and it is not identified in the grounds of appeal or the submissions that leave to appeal is sought in respect of this ground.
The lot owner submits that the Tribunal erred by failing to make a work order under s 232 of the SSM Act for the owners corporation to repair common property in accordance with the scope of works. That scope of works is set out in the quotation of Watersedge to the owners corporation dated 21 December 2022, which is contained in Mr White’s expert report of 25 September 2023 (pp 502-503 appeal court book). Mr White’s report does not contain a different scope of works, but he comments that the price of the works would now increase due to “variations on the original” (paragraph 4.1 of Mr White’s report-p 510 appeal court book).
In respect of the interaction between s 106(1)-(2) of the SSM Act and the discretionary remedial provisions of ss 232 and 241 of the SSM Act, the appliable principles were summarised by the Appeal Panel in The Owners - Strata Plan No 33368 v Gittins [2022] NSWCATAP 130 at [58]-[59] (Gittins). The remedial power extends, in appropriate circumstances, to ordering the owners corporation repair lot property damaged by the failure to keep and maintain common property in a reasonable state of repair (White House Developments Pty Ltd v The Owners - Strata Plan No 70276 [2025] NSWCATAP 68 at [103]-[113] (White House)). Neither party referred to Gittins or White House in their appeal submissions, notwithstanding the decision in White House was published on 2 April 2025.
The lot owner identifies the error on a question of law as follows:
Denial of procedural fairness.
Constructive failure to exercise jurisdiction.
Irrelevant considerations.
Application of the wrong principle of law.
The grounds of appeal also makes reference to the decision being “against the weight of evidence where the owners corporation had accepted the need for those works to be carried out.” However, a decision “against the weight of evidence” requires leave to appeal, and leave to appeal was not sought in respect of this ground.
“The present state of the bathroom is entirely the consequence of the unauthorised works which the applicant directed Mr White to undertake in September 2023”.
“…there is no longer any dispute as to the need for the (works proposed in the 2022 Watersedge quote), the subject of the original claim. The dispute is as to responsibility as between the parties, for the cost of those works.”
However, an appeal court book reference to that closing submission was not clearly identified, other than “at [37]”.
The lot owner submits that [252] of the Tribunal decision was “contrary to the terms of the remittal, and contrary to law”. In essence, the lot owner submits that the basis of the remittal was as set out in the 2024 Appeal Panel decision, with the only modification (other than statements of general principle regarding the duty of the owners corporation to repair common property) in Selkirk-Supreme Court being on the issue of damages.
The lot owner submits (at [48] of the written submissions dated 17 April 2025):
“Plainly, as at the date of the Decision, it was irrelevant to the assessment of breach of s 106(1) (as distinct from damages) whether or not the decision maker below considered that the Appellant had “contributed to the defective condition of the common property”. Once the breach was established, it was incumbent upon the Owners Corporation to remedy the state of disrepair, because that is what the legislation requires, and having failed to do so on its own initiative, the Tribunal should have then ordered the Owners Corporation to do so under s 232 of the SSM Act”.
“The Owners Corporation acknowledges some force in Ms Selkirk’s submission that the authorities and indeed the terms of remitter as explained by Leeming JA in The Owners-Strata Plan 2661 [2024] NSWSC 760 at [176] point to a strict obligation on the part of the owners corporation to keep the common property in a state of good and serviceable repair regardless of the cause of its failing into disrepair and even if the lot owner has contributed in doing so.
However, Leeming JA himself acknowledged (at [176](3)]) that in “exceptional cases” it will not be appropriate for an order to be made that the owners corporation rectify common property. Although His Honour did not elaborate, it is submitted that cases such as contemplated by Young J in Lubrano, or the present case, in which there has been deliberate damage to the common property by the lot owner themselves, are the hallmark of such “exceptional cases.” In these cases, including the present case, the Tribunal would justifiably, in the exercise of its discretion under s 232 SSMA, refuse the relief in the form of a work order against the owners corporation”.
In the 2024 Appeal Panel decision, the remittal under s 81 of the NCAT was put in broad and potentially ambiguous terms. When the Appeal Panel allows an appeal and remits proceedings back to the Tribunal, its powers are set out in s 81 of the NCAT Act. If the Appeal Panel is remitting a matter back to the Tribunal in whole or part for reconsideration, with or without further evidence, in accordance with the directions of the Appeal Panel it is critical that the Appeal Panel makes clear what issues are to be reconsidered (and what issues are not to be reconsidered) with any appropriate directions to facilitate the disposition of the remitted matter-see, for example, Lin v Westerman [2025] NSWCATAP 319 at [78]-[79].
Remitting proceedings without sufficient clarity as to what issues are, or are not, for reconsideration invites further arguments and disputation as to what issues the Tribunal can, and cannot, reconsider. Regrettably, this has arisen in both the proceedings that were before Robertson PM, and these appeal proceedings, with added complexity by reason of Selkirk-Supreme Court.
Throughout the decision (as Leeming JA commented in Selkirk-Supreme Court) there is reference to the “strict duty” of the owners corporation under s 106(1) of the SSM Act. The owners corporation did not dispute that it was in breach of its duty (at [25]). However, as Leeming JA pointed out in Selkirk-Supreme Court in the context of ss 106(5) and 232, breach and remedy are not the same issues.
The basis upon which the Appeal Panel found an error on a question of law is set out at [21]-[29]. The Appeal Panel construed Tyson SM’s findings to refuse to make a work order as a misunderstanding that there was “no evidence” available to make the order and that there was a denial of procedural fairness because there was a “concession” and a “common ground” on uninhabitability post December 2020. However, that purported “common ground” on the issue of uninhabitability is subject to the comments on Leeming JA in Selkirk Supreme Court.
At [22] the Appeal Panel referred to the owners corporation having in its possession a “quote from a plumber” that the water leak was due to membrane failure; and at [28] it referred to the “quotation obtained by the appellant”. However, there is no clear reference to the quotation of Watersedge dated 21 December 2022.
The Appeal Panel found that, once the owners corporation admitted breach of its duty under s 106(1)-(2) of the SSM Act, the duty extended to an “obligation” to obtain its own evidence on the appropriate scope of works to repair, and the owners corporation could not rely upon any failure of the lot owner to adduce sufficient evidence. At [38]-[39] the Appeal Panel distinguished (Hegyesi) on the basis that, in Hegyesi “…there were jurisdictional deficiencies in formulation of the orders for remediation, because the formulation potentially imposed on the owners corporation in that case, without basis in the findings, a scope of works which went beyond the owners corporation’s strict duty”.
In respect of the manner in which the Appeal Panel dealt with Hegyesi, it is appropriate to note that the error in Hegyesi was not only that the remedy ordered by the Tribunal went beyond what was necessary to achieve “minimal compliance” with the duty to keep and maintain common property in a state of good and serviceable repair, but the orders left it unclear as to what the owners corporation was being ordered to do ([104]-[105] and [113]).
At [41] the Appeal Panel stated:
“It is consistent with the strict nature of the OC’s duty that, once a breach is admitted or established of that duty, it is incumbent on the owners corporation, to fulfil the duty, to establish the source or reason for the breach and the scope of the breach. If the owners corporation fails in fulfilling those aspects of its duty then part of the remedial order is necessarily to compel the required investigations (often expert) to establish those matters so that they can be undertaken as part of the order.”
“…for re-determination on whatever evidence the parties are advised to bring but in accord with our reasons on the matters pressed on this appeal. It will not permit the appellant to re-agitate matters which were dismissed by the Tribunal in the original proceedings and were not pressed on this appeal.”
“The proceedings are remitted for determination by the Tribunal consistent with the findings and reasons in this decision on the following matters and any related matters pressed on this appeal: the scope of work and terms of the work order to be complied with by the first respondent Owners SP 2661 in respect of the common property; the amount of the rent and other losses established by the applicant/appellant lot owner under s 106(5) of the Strata Schemes Management Act 2015 (NSW) for a period commencing on 5 December 2020.”
Accordingly, there was no finding of the Appeal Panel and term of the remittal under s 81 of the NCAT Act that the quotation of Watersedge dated 21 December 2022 was: (a) the minimum necessary to achieve compliance with the owners corporation’s duty under s 106(1)-(2) of the NCAT Act; (b) nor that it was a sufficiently clear scope of works; (c) nor was there any finding of the Appeal Panel as to how the unapproved works of the lot owner in early September 2023 in “stripping out” the bathroom affected what orders (if any) should be made under ss 232 or 241 of the SSM Act.
However, after the Appeal Panel decision and before the proceedings were heard by Robertson PM, the lot owner had obtained an updated and more extensive quotation from Mr White of Watersedge dated 5 March 2024. That quotation formed part of the evidence before Robertson PM. There was also an affidavit of Mr White dated 26 March 2024, that relevantly stated that he had further inspected the lot on 18 February 2024, and prepared the updated quotation.
We will return to that quotation later in the decision, after discussing the relevant passages of Leeming JA’s decision in Selkirk-Supreme Court.
In Selkirk-Supreme Court, one of the grounds of appeal of the owners corporation was that the Appeal Panel had erred by “reversing the onus of proof” in its finding that the owners corporation bore, as part of the scope of its duty, an obligation to adduce evidence of the scope to rectify if there was an “admitted” breach of the duty under ss 106(1)-(2) of the SSM Act. This ground of appeal is dealt with at [87]-[109].
At [95], Leeming JA noted that, in circumstances where the Tribunal could make an order to perform investigations to establish “the source of the defect” and what works should be performed (as distinct from an order that the owners corporation perform unspecified works, of a type that was criticised in Hegyesi), the owners corporation’s appeal ground was dependent upon the lot owner “running an “all or nothing” or “the highway or my way” case”.
At [95] Leeming JA was not satisfied that lot owner was confining herself to an “all or nothing” work order, and consequently:
“In the circumstances of the present case, where there was a conceded breach, and it is clear that there were a number of possible courses which could have been taken by the owners corporation, the functions of the Tribunal did not come to an end when it was unpersuaded that the nominated order was unavailable.”
Further, at [107], Leeming JA noted that the lot owner had “last September caused works to occur in her flat’s bathroom, leaving it to be a “shell”. Considering it was uncertain what orders were sought by the owners corporation in respect of this issue, and the proceedings were soon to be again before the Tribunal, “there is precious little utility in seeking to identify whether there was a legal error in the way the Appeal Panel addressed the finding by the Senior Member that no order should issue.”
Importantly, Leeming JA stated at [108]:
“That is sufficient to resolve this proposed ground of appeal. However, I respectfully do not wholly agree with all aspects of the reasons of the Appeal Panel.. That said, I do not wish to overstate the minor extent to which I disagree. At least in most ordinary cases, owners corporations should proceed on the basis that they should investigate and take steps to rectify defects in the common property, even if they cannot obtain the lot owner’s consent. At least in most ordinary cases, the existence of an ongoing breach of the owners corporation’s duties under ss 106(1) and (2) will warrant the making of an order under s 232 to investigate (if necessary) and rectify the defect in the common property. But I accept the owners corporation’s submissions that it is not inevitably so, and to that extent I respectfully do not agree with those aspects of the reasons of the Appeal Panel which frame the position in absolute terms. If a lot owner insists upon what might be styled as “Rolls Royce” rectification works, and makes it plain that he or she will settle for no less, and NCAT concludes that such works are impossible, or not justified on the evidence, then the fact that there is an admitted ongoing breach of s 106 does not of itself entail that there must be an exercise of power under s 232. Such cases are likely to be rare. In the very large majority of cases, where there is an ongoing breach of s 106(1) or (2), and the lot owner and the owners corporation dispute what should be done, it may be expected that each side will identify the orders pursuant to s 232 which are sought, and save in exceptional circumstances, it will be appropriate for NCAT to make some order so as to rectify the breach. That said, in principle, the existence of a breach of s 106 is a factor which enlivens the discretionary power in s 232, but it does not compel its exercise.”
“My conclusions on the main issues argued may be summarised as follows:
(1) The duties imposed on the owners corporation by s 106(1) and (2) are not discharged by the exercise of reasonable care, nor by establishing that a lot owner has contributed to the defective condition of the property.
…
(3) In all save exceptional cases, a breach of the duties in s 106(1) and (2) will make it appropriate for an order rectifying those breaches pursuant to s 232 to be made, including to the extent necessary an order authorising investigation works.
…”
“4. Note that the remittal pursuant to order 3 made by the Appeal Panel on 6 February 2024 will be conducted in accordance with these reasons”.
The quotation of Watersedge dated 5 March 2024 (appeal book pp 527-529) contains more detail in respect of removal and replacement of flooring, waterproofing membrane, and walls of the bathroom in comparison to the quotation of 21 December 2022. However, the price component for that aspect of the works ($27,249.62) is the same, except for the addition of $2,477.24 for “inflation”. There is a deducted amount of $23,504.77 for the amount paid by the lot owner as “pre-paid invoice” dated 28 August 2023.
The quotation involves further items. Those items are “new investigation additional works;” and “quote for remediation of mould structure compromised common kitchen/bathroom wall kitchen side”. Those works include reinstatement of the common kitchen wall; and the removal and replacement of kitchen floorboards and kitchen joinery. The price component for the “new investigation additional works” is $2,530. The price component of “remediation of mould structure compromised common kitchen wall/bathroom” is $7,150. The total amount of the quotation is $39,406.86, less the amount of $23,504.77 paid by the lot owner, leaving a balance of $15,902.09.
The written submission of the lot owner to the Tribunal are dated 11 July 2024 (appeal book pp 1206-1223). On the work order issue, the lot owner submitted that the Tribunal should order the owners corporation perform the scope of works set out in the Watersedge quote of 5 March 2024, because the “invasive investigations” involved common property; the common property required repair in any event by reason of the breach of s 106(1), and the owners corporation would (or should) be ordered to perform that work in any event to comply with its duty.
There were also submissions in reply dated 23 August 2024 (appeal book pp 1247-1262), but it is unnecessary to set them out.
The owners corporation’s submissions are dated 6 August 2024 (appeal book pp 1224-1226). The owners corporation submitted that there was a “waterproofing failure” in December 2020, but it could have been appropriately rectified by way of the Auseal quote, rather than the “entire bathroom” being defective, and it being necessary to completely re-tile the bathroom. The owners corporation submitted the evidence of Mr White went beyond “necessity and proportionality” in Hegyesi and the Tribunal should “go no further than the minimum necessary.”
The owners corporation submitted the opposition by the lot owner to the Auseal works was motivated by her unfounded subjective belief that mis-matched tiles would reduce the value of her lot, and were merely “aesthetic shortcomings.”
In respect of the works performed in early September 2023 without the approval of the owners corporation to remove the “internal cladding” of the bathroom, and the proposal that all tiling and fixtures be replaced, those works (if completed) represented a “improvement of the common property, not maintaining it in a state of good repair”. The owners corporation submitted that most of the rectification work was due to the lot owner “stripping out” the bathroom was caused by the unapproved works of the lot owner, and her “reasons for doing so are irrelevant.”
In respect of the “additional brickwork,” the owners corporation accepted that the demolition works in early September 2023 revealed “underlying brickwork some of which is in poor condition”, and although there was “no credible evidence” of defects prior to the “stripping out” of the bathroom the owners corporation “accepted” that Watersedge had not damaged the brickwork and the owners corporation should “meet the cost of rectifying the brickwork to a level necessary to enable reinstatement”.
On the “kitchen works” the owners corporation submitted that it was only appropriate to order that the owners corporation undertake investigations to determine the “nature and causation of the defects” with a view to devising an appropriate scope of works to rectify.
It has been necessary to set out the evolution of the dispute and various findings to determine whether or not an error on a question of law is established.
This is an appeal under s 80(1) of the NCAT Act, where the appeal is concerned with identifying error in the decision (being an error on a question or law, or otherwise, if leave to appeal is sought, whether leave to appeal should be granted), and not a de novo hearing (McNeil v Clarence Valley Council [2025] NSWCATAP 184 at [29]). It is not an appeal where the grounds of appeal warrant a new hearing before the Appeal Panel under s 80(3) of the NCAT Act, and in any event no application was made under s 80(3).
Accordingly, it is for the appellant to establish an error on a question of law (or otherwise, if leave to appeal is raised, that leave to appeal should be granted). The enquiry is not whether we would have made a different decision on the same evidence.
The lot owner has submitted that the manner in which the Tribunal dealt with the issue of a work order was contrary to the remittal of the Appeal Panel. We do not accept that submission. We have set out in great detail the relevant passages of the Appeal Panel decision and the decision of Leeming JA in Selkirk-Supreme Court. There was no term of the remittal that the Tribunal was bound to find that a work order must be made in the terms sought by the lot owner. It remained an issue to be determined as to whether, in the exercise of discretion, a work order should be made under ss 232 or 241 of the SSM Act by reason of the state of disrepair of the common property, with the lot owner’s actions in “stripping out” the bathroom in early September 2023 a relevant consideration.
Notwithstanding there may have been an isolated comment by Counsel for the owners corporation, we also do not accept that the owners corporation had ever made a concession in its submissions that the Tribunal was bound to make a work order that reflected the scope of works sought by the lot owner (i.e. the quotation by Watersedge dated 5 March 2024 and the other evidence of Mr White including the 2022 quotation provided by Watersedge to the owners corporation).
Again, we have set out the principles previously, and they do not bear repetition. The Tribunal taking into account the works performed by the lot owner in September 2023, which were unapproved or unauthorised by the owners corporation or the Tribunal under the SSM Act, and occurred within a short period after she had lost her case before Tyson SM were not an irrelevant consideration.
For the sake of completeness, although it has not clearly been raised, we note that a question of law may arise where the Tribunal drew inferences that were unavailable at all from the facts as found (Cusumano at [32] citing Minister for Immigration v Al-Mi**ahi [2001] FCA 744 at [34]). We are not satisfied that the Tribunal drew any inferences that were unavailable at all from the found facts.
The lot owner submits that the only basis explained in the decision for not making a work order against the owners corporation in the terms sought by the lot owner was the finding at [252] that “present state of the bathroom is entirely the consequence of the unauthorised work which the applicant directed Mr White to undertake in September 2023”.
However, reasons need to be read fairly, as a whole, and not in isolation to other related reasons (NSW Land and Housing Corporation v Orr (2019) 100 NSWLR 578; [2019] NSWCA 231 at [77] per Bell P (Ward JA agreeing)).
In the context of the other factual findings made by the Tribunal (in particular, the finding at [199]-[203]) it is clear that the Tribunal was satisfied that (a) the lot owner had altered (either for the purpose of repair; or for some other purpose that went beyond merely a limited investigation for the purpose of obtaining expert evidence); (b) there was no approval or authorisation by the owners corporation in accordance with the SSM Act; (c) the work was performed by the lot owner soon after being unsuccessful in her application to the Tribunal for a work order; and (d) the damage to common property was not minor or insignificant.
In that context, although the Tribunal did not make reference to the passages of Leeming JA in Selkirk-Supreme Court at [108] and [176](3), the findings are consistent with the Tribunal being satisfied that the actions of the lot owner constituted “exceptional circumstances” or an “exceptional case” where the Tribunal should decline to order the owners corporation to repair the common property or conduct investigations, other than in respect of the limited matters where the owners corporation conceded that a work order should be made (involving the brickwork and kitchen). Accordingly, it was open to the Tribunal to exercise its discretion not to make a work order of the type sought by the lot owner against the owners corporation.
We are not satisfied that the lot owner has demonstrated that the Tribunal applied an incorrect legal test, or misunderstood the correct legal test to apply, or otherwise committed an error on a question of law in respect of the legal principles under ss 106(1)-(2) and 232, 241 of the SSM Act.
No submission was made that the Principal Member erred in the exercise of discretion under House v The King principles. In any event, we cannot discern a House v The King error of a type that would constitute an error on a question of law.
We are not satisfied that the lot owner has established the Tribunal has failed to respond to a substantial, clearly articulated argument relying upon established facts, or otherwise failed to consider a legal issue or legal argument in a manner that constitutes a constructive failure to exercise jurisdiction because a material issue presented for determination has not been resolved (Alexandria Landfill Pty Ltd v Transport for NSW (2020) 103 NSWLR 479; [2020] NSWCA 165 at [8]-[17] per Basten JA; [412]-[413] per Leeming JA).
We are not persuaded the Tribunal failed to consider the legal issues are arguments put forward by the lot owner. To the extent that a different Tribunal may have reached a different conclusion, or there are arguable deficiencies in factual findings, those matters do not establish a constructive failure to exercise jurisdiction.
This ground is identified in the grounds of appeal as being based on the finding being “against the weight of evidence.” There is no suggestion that there was no evidence at all to make the finding, or identification of any other pure question of law. We regard this ground as a ground requiring leave to appeal.
It is unnecessary to set out the submissions of the parties on this ground of appeal in any detail. In our view, the principles set out by Kirk J in Colman make clear that it was open to the Tribunal to find that the monies paid by the lot owner to Watersedge on or about 28 August 2023 were for the unapproved works performed on common property (either by way of repair, or by way of alteration).
As discussed previously, the owners corporation’s appeal is out of time, and requires an extension of time to be granted under s 41 of the NCAT Act.
We will deal with the merits of the appeal, before moving to the issue of extension of time.
The owners corporation’s written appeal submissions dated 9 May 2025 deal with the owners corporation’s appeal. The lot owner’s reply submissions dated 30 May 2025 include the lot owner’s response to the owners corporation’s appeal.
The submissions of the owners corporation refer to the appeal being “in the nature of a notice of contention.” There are two difficulties with that submission. Firstly, the NCAT Act and NCAT Rules do not provide for a notice of contention in an internal appeal, although there have been Appeal Panel decisions that have considered a purported “notice of contention” as, in essence, a submission that the error on a question of law was not material to the outcome. Secondly, the owners corporation’s appeal is not that the decision of the Tribunal should be affirmed on other grounds. Its appeal seeks to set aside (in whole or part) the damages awarded to the lot owner under ss 105(5) and 232 of the SSM Act.
The owners corporation raised as a defence to the lot owner’s s 106(5) damages claim that any damages for loss of rental income “would have included rental income from the use of the lot for short term accommodation” and that any damages for that loss would not be payable, because under Cl. 1.8.3 and Cl. 9 of Special By-law 4 the lot owner was liable to indemnify the owners corporation for loss incurred by the owners corporation in any event.
It is clear this argument was raised in the submissions of the owners corporation before the Tribunal.
The owners corporation submits that the only reference to the issue or argument of the owners corporation in the Tribunal’s reasons is at [217] as follows:
“I also reject the Owners’ submission that the effect of cl. 1.8 of special by-law 4 is that the applicant must indemnify the Owners in respect of any losses attributable to short term letting, so that no compensation is payable in respect of the periods when the premises would have been let on short term tenancies, so that no compensation is payable in respect of periods when the would have been let on short term tenancies contrary to special by-law 4”.
The owners corporation submits that the Tribunal committed a constructive failure to exercise jurisdiction because it did not consider and deal with the owners corporation’s argument.
There is some weight to this submission, as the Tribunal did not explain in detail why the owners corporation’s interpretation of Special By-law 4 was incorrect, or otherwise why it did not provide a defence to the claim for damages.
However, the submission overlooks the context of [217] and the manner in which the Tribunal assessed damages in the reasons that follow from [217].
At [218] the Tribunal stated as follows:
“The issue for determination is what chance has the applicant lost of letting the premises on a long term basis or for substantial lengths of time during the period from December 2020 to September 2023”.
The Tribunal then dealt with the issue of assessment of damages at [220]-[246].
It is clear from the reasons that follow from [217] that the Tribunal has assessed damages on the loss of opportunity of the lot owner in letting out the premises for rental income for long term tenancies that are not short term tenancies precluded by Special By-law 4.
Accordingly, there is no impeachment of the terms of Special By-law 4 that would give rise to an indemnity under cl. 9 of the special by-law because:
The loss of the lot owner in the period between December 2020 and September 2023 was not caused by the lot owner’s breach of Special By-law 4. Rather, it was reasonably foreseeable loss that was caused by the owners corporation’s breach of duty under s 106(1)-(2) of the SSM Act.
None of the damages awarded were loss caused by the loss of opportunity to rent the lot for a period of less than 3 consecutive month periods. Rather, all of the loss was calculated on the basis of the loss of opportunity to rent the lot on a “long term” basis that did not contravene Special By-law 4.
In their application to the facts of a particular case, the words of the relevant indemnity provision are, construed as part of the contract (or in this instance, by-law) as a whole (GIO General Limited v Centennial Newstan Pty Ltd [2014] NSWCA 13 at [137]-[139]). In this matter, by reason of the findings made by the Tribunal on the assessment of damages, the indemnity provision was not enlivened.
Even if an error on a question of law in respect of a constructive failure to exercise jurisdiction was established, relief will not, in general, be granted unless any error on a question of law is established as being material, the sense that there is a realistic possibility that the error could have made a difference to the result: Kirk J in Colman at [103], citing Fisher v Nonconformist Pty Ltd (2024) 114 NSWLR 1; [2024] NSWCA 32 at [50].
The owners corporation submits that the error on a question of law is material, because “it is material to the discount of 50% for loss of opportunity applied by the Tribunal”. We do not accept that submission, because (a) the owners corporation made a submission at the hearing that 50% was the appropriate discount (which was accepted by the Tribunal at [227]-[228]); and (b) the Tribunal’s reasons clearly show that the methodology for assessing loss of opportunity was only on the basis of long term rentals that would not have been in breach of Special By-Law 4.
There is no realistic possibility that the Tribunal could have made a different decision on assessment of damages if it had considered (or considered with more detailed reasons) the owners corporation’s purported defence under cl. 9 of Special By-law 4.
This ground of appeal fails.
The owners corporation correctly submits that it requires leave to appeal on this ground.
As discussed previously, the lot owner provided expert evidence from a licensed real estate agent, Mr Carr, in respect of the likely rental income of the lot. Mr Carr was cross examined at the hearing. The owners corporation did not obtain its own expert evidence on the issue of likely rental income.
The Tribunal’s findings on the evidence of Mr Carr are relevantly set out at [229]-[232]. The Tribunal rejected the owners corporation’s submission that the market rental values assessed by Mr Carr should be discounted by $100 pw to allow for the absence of car parking, because it was not satisfied that he had assessed the rental value as including car parking; and there was no sufficient evidence that he had made any concession in cross examination on this issue.
The Tribunal also referred to management fees (at [231]) which the Tribunal took into account; and explained at [232] why it was not satisfied any further deduction should be made for any other fees or expenses.
The owners corporation’s submissions on these grounds of appeal dated 9 May 2025 take issue with the factual findings made by the Tribunal. However, at [41], the submissions state:
“…It is conceded by the Owners Corporation that Mr Carr was not asked, whether, and did not agree that, his valuation assumed that Ms Selkirk’s unit had a car space. His report itself makes no mention of car parking.”
In circumstances where the owners corporation was asserting at the hearing that Mr Carr had been over generous in his assessment of the rental value of the lot because he had wrongly assumed there was a car parking space, yet that proposition was not put to Mr Carr in cross examination, it is difficult to comprehend how the owners corporation can establish an error of fact in the findings of the Tribunal at [229]-[232] such that leave to appeal should be granted.
In essence, the submission of the owners corporation was that Mr Carr had not clearly stated in his report that he had assessed rental value of the lot on the basis the lot did not have a car space. However, that does not mean that Mr Carr wrongly assessed the rental value of the lot on the basis that it did have a car space, which was the proposition that the owners corporation invited the Tribunal to accept. The owners corporation clearly had the opportunity to put that proposition to Mr Carr, and failed to do so.
In our view, the factual findings of the Tribunal at [229]-[232] were orthodox and open to it on the evidence. Applying the principles in Collins v Urban, the owners corporation has failed to establish that it may have suffered a substantial miscarriage of justice taking into account the matters in cl. 12(1) of sch. 4 of the NCAT Act; nor that this ground involves a matter of important public principle; or important legal principle of general application; or an injustice that is clear and readily apparent and goes beyond being merely arguable.
This ground of appeal fails.
The principles for an extension of time under s 41 of the NCAT Act are well established, and arise from Jackson v NSW Land and Housing Corporation [2014] NSWCATAP 22 at [22].
The written submissions of the owners corporation do not set out any reasons for the delay in filing the appeal. In the Appeal Panel procedural directions made at the Call Over dated 17 February 2025, it is clear at direction 8 that the issue of whether time to lodge the appeal should be extended will be an issue for determination in the appeal. Procedural direction 2 dated 17 February 2025 was simply that any appeal by the owners corporation should be lodged by 7 March 2025, and the issue of an extension of time (if such an appeal was lodged) was still an issue for determination. The procedural directions of the Appeal Panel on 2 April 2025 by Blake AM SC PM do not change that position.
As the appeal grounds would fail if time were extended, there is no utility in granting an extension of time under s 41 of the NCAT Act. Accordingly, the application to extend time is dismissed, which has the effect of dismissing the owners corporation’s appeal.
The lot owner and the owners corporation have failed in their respective appeals.
As the Tribunal noted at [260], it is open to the lot owner to seek approval from the owners corporation for the completion of the works commenced in late August/early September 2023 (and any associated works), and if consent is unreasonably refused, she would have the right to seek approval of the Tribunal. Considering the works involve waterproofing, it may be appropriate to put forward a common property rights by-law. Both parties are legally represented, and both parties may seek their own independent legal advice.
However, it is appropriate to observe the following matters:
The long and expensive litigation history;
The fact that the bathroom of the lot being a “shell” serves no good purpose to either the lot owner or the owners corporation;
The total cost of the works in the scope of works of Watersedge dated 5 March 2024 does not exceed $40,000, and approximately $23,000 has already been paid.
The parties are involved in other litigation in the Tribunal that arises from this dispute;
If an appeal is lodged from this decision by either party, the further expense and uncertainty of the outcome.
In our opinion, the parties should attempt to avoid further litigation if possible. In that regard, courts and the Tribunal have pointed out on many occasions the benefits of alternative dispute resolution before a private mediator (see, for example, Chase v Clarence Valley Council; Marno v Clarence Valley Council [2025] NSWCATCD 66 at [107]-[109]).
“9. NOTES:
…
(2) If any party wishes to make an application for costs of the appeal, that party is to lodge with the Appeal Registry and give to the other party any submissions on costs at the same time as their submissions in relation to the appeal.
…”
The owners corporation has submitted that it seeks to be heard on the issue of costs after the appeal decision. The lot owner makes a brief submission that the owners corporation should pay her costs of the appeal.
In our view, both parties had the opportunity to put forward costs submissions in accordance with notation 9(2) and their failure to do so does not automatically mean they should be given the opportunity to make fresh costs submissions.
It is appropriate we deal with the issue of costs in this decision. If there is any proper basis to seek a variation of the costs order, such as a party having made a ‘Calderbank’ offer that they seek to rely upon in respect of an indemnity costs application, they make apply to vary the costs decision.
Under s 60(1)-(3) of the NCAT Act parties bear their own costs of the appeal, unless “special circumstances” are established that are sufficient to cause the Appeal Panel to exercise its discretion to depart from s 60(1) of the NCAT Act and award costs.
However, that is subject to the provisions of rr 38 and 38A of the NCAT Rules. Those provisions relevantly state:
38 Costs in Consumer and Commercial Division of the Tribunal
(1) This rule applies to proceedings for the exercise of functions of the Tribunal that are allocated to the Consumer and Commercial Division of the Tribunal.
(2) Despite section 60 of the Act, the Tribunal may award costs in proceedings to which this rule applies even in the absence of special circumstances warranting such an award if—
…
(b) the amount claimed or in dispute in the proceedings is more than $30,000.
38A Costs in internal appeals
…
(2) Despite section 60 of the Act, the Appeal Panel for an internal appeal to which this rule applies must apply the first instance costs provisions when deciding whether to award costs in relation to the internal appeal.
For the purpose of r 38A of the NCAT Rules the “determinative factor” is the amount in dispute on appeal, not the amount claimed or in dispute in the proceedings at first instance (Allen v TriCare (Hastings) Ltd [2017] NSWCATAP 25 at [57]).
When rr 38 and 38A of the NCAT Rules apply, the starting point is not that each party bears its own costs, but common law principles that costs follow the event and the successful party is entitled to be awarded costs to compensate it for the costs it has incurred, subject to well established exceptions such as disentitling conduct. The discretion must be exercised judicially (Vella v Mir (No 3) [2020] NSWCATAP 17 at [28]-[29]; Lam v Steve Jarvin Motors Pty Ltd [2016] NSWCATAP 186 at [206]).
In this matter, we are satisfied that the amount claimed or in dispute at first instance, and the amount in dispute in the appeal, exceeds $30,000. That principle applies to both of the appeals. The lot owner’s damages appeal clearly involved an amount in dispute exceeding $30,000. The order challenged in the owners corporation’s appeal included that the Tribunal had failed to discount “the apartment’s potential rental” in an amount of $100 per week from the amount that was awarded; and it further sought to claim it was indemnified under Special By-law 4. In those circumstances, rr 38 and 38A applies to both appeals (Hanave Pty Ltd v Wine Nomad Pty Ltd; Wine Nomad Pty Ltd v Hanave Pty Ltd (No 2) [2022] NSWCATAP 361 at [61]).
Even if rr 38 and 38A do not apply to the appeals, the nature and complexity of the appeal issues in dispute are such that we are satisfied that “special circumstances” exist under s 60(2) of the NCAT Act, sufficient to cause us to exercise our discretion to depart from the principle under s 60(1) of the NCAT Act that each party bear its own costs (FZK v Secretary, Department of Communities and Justice (No 4) [2025] NSWCATAP 278 at [31]-[41], [52]).
We are satisfied that the appropriate order is that the lot owner pay the owners corporation’s costs of Case Number 2025/00034611 as agreed or assessed; and the owners corporation pay the lot owner’s costs of Case Number 2025/00093693, as agreed or assessed.
(a) the costs applicant is to lodge with the Appeal Registry and serve on the other party costs submissions (not exceeding 5 pages) and documents by 14 days from the date of this decision. (b) the costs respondent is to lodge with the Appeal Registry and serve on the other party costs submissions (not exceeding 5 pages) and documents by 28 days from the date of this decision. (c) the costs applicant is to lodge with the Appeal Registry and serve on the other party costs submissions in reply (not exceeding 3 pages).
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I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales. Registrar
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[1936] HCA 40
[2010] HCA 1
[2000] HCA 57
[2006] HCA 63
[2003] HCA 6
(1987) 9 NSWLR 310
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(1990) 170 CLR 321
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(1936) 55 CLR 499
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(2013) 85 NSWLR 86
(1991) 171 CLR 506
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(1986) 162 CLR 24
(1985) 2 NSWLR 501
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(2000) 204 CLR 82
(1994) 179 CLR 332
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(1987) 163 CLR 54
(2015) 90 NSWLR 341
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(1990) 169 CLR 638
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(2003) 214 CLR 1
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(2022) 276 CLR 80
(1986) 161 CLR 141
(2014) 48 WAR 1
(2010) 240 CLR 611
(2023) 297 FCR 162
(2014) 231 FCR 437
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(1991) 173 CLR 33