[2025] FWC 2835
General information, not legal advice.
Fair Work Commission
2025-10-29
Original judgment source is linked above.
s.365 - Application to deal with contraventions involving dismissal
Trojan Workforce No.4 Pty Ltd, DHL Express (Australia) Pty Ltd
Application to deal with contraventions involving dismissal
"365 Application for the FWC to deal with a dismissal dispute
(b) the person, or an industrial association that is entitled to represent the industrial interests of the person, alleges that the person was dismissed in contravention of this Part;
the person, or the industrial association, may apply to the FWC for the FWC to deal with the dispute."
(a) the person's employment with his or her employer has been terminated on the employer's initiative; or
(b) the person has resigned from his or her employment, but was forced to do so because of conduct, or a course of conduct, engaged in by his or her employer.
(a) the person was employed under a contract of employment for a specified period of time, for a specified task, or for the duration of a specified season, and the employment has terminated at the end of the period, on completion of the task, or at the end of the season; or
(ii) whose employment was for a specified period of time or was, for any reason, limited to the duration of the training arrangement;
and the employment has terminated at the end of the training arrangement; or
(i) the demotion does not involve a significant reduction in his or her remuneration or duties; and
(ii) he or she remains employed with the employer that effected the demotion.
(3) Subsection (2) does not apply to a person employed under a contract of a kind referred to in paragraph (2)(a) if a substantial purpose of the employment of the person under a contract of that kind is, or was at the time of the person's employment, to avoid the employer's obligations under this Part."
"To summarise, when an application is purportedly lodged under s 365 it is open to a respondent to assert that there has been no dismissal, so giving rise to a dispute on that question. Such a dispute falls to be determined not under s 368 but under s 365 itself. It is an antecedent dispute going to the entitlement of the applicant to apply. It is also open to a respondent to admit that a dismissal has occurred but dispute that the dismissal took effect within 21 days of the date that the application was filed. Such a dispute may give rise to an issue under s 366(1), involving as it does a question as to whether it is necessary for the FWC to determine whether more time should be "allowed" for the application to be made under s 365. That too is an antecedent dispute, going to the question of whether an application has been made. It is a dispute that must be resolved before the powers conferred by s 368 can be exercised at all."[2]
"• Operations Agent / Freight Handler: Manual handling, loading, unloading, sorting, scanning, freight allocation.
•DHL supervisors scheduled, monitored, and assessed the Applicant's daily tasks.
•Shifts were confirmed directly with the DHL supervisor, not Trojan.
•The Applicant underwent DHL-specific training modules (WHS, SWP, Dangerous Goods, etc.).
•All training was conducted on-site, directed by DHL, and aligned with DHL operational policies.
• The Applicant had personal login credentials to DHL's internal platforms including: OCNT, AULCIM, ECIS, Sherlock, CALMS, and DCVS.
• Regular communication with DHL teams via Microsoft Teams, DHL email, and WhatsApp groups managed by DHL supervisors.
• The Applicant dealt directly with DHL Customs and DHL Asia.
• Participation in team meetings, social events (Go Green Day, End-of-Year parties).
• Despite Trojan issuing payslips, all elements of employment were carried out under DHL's control.
• DHL's attempt to deny the relationship contradicts factual evidence of control, supervision, and integration."
"(b) That two different dates of injury had been provided.
(c) That no incident had been reported to the employer at the time."
(b) Resignation forced by the employer's conduct.
Labour Hire Worker Status and Employment Relationship
"• The employment relationship exists solely between the Applicant and the labour hire agency, Trojan Workforce. The Applicant was hired and is employed by Trojan Workforce. The employment relationship was between Trojan Workforce and the Applicant; no employment agreement was issued by DHL Express to the Applicant.
"• The Fair Work Act 2009 (Cth) provides the overarching framework for employment rights and protections but recognizes that labour hire workers have an employment contract with the labour hire agency, not the host company.
"• The Applicant was engaged on a casual, as-needed basis through Trojan Workforce to fill gaps caused by staff absences (due to sick leave or resignation) or increased workload due to high shipment volumes. However, there were no fixed or guaranteed hours of work assigned to the Applicant.
Distinctions between DHL Permanent Employees and Labour Hire Workers
Distinction of Personnel Identification - Uniform and ID tag
Work Health & Safety and Host Employer Obligations
"This clause sets out the circumstances in which a person is taken to be dismissed. A person is dismissed if the person's employment with his or her employer was terminated on the employer's initiative. This is intended to capture case law relating to the meaning of 'termination at the initiative of the employer' (see, e.g., Mohazab v Dick Smith Electronics Pty Ltd [1995] IRCA 625; (1995) 62 IR 200).
Paragraph 386(1)(b) provides that a person has been dismissed if they resigned from their employment but were forced to do so because of conduct, or a course of conduct, engaged in by their employer. Conduct includes both an act and a failure to act (see the definition in clause 12).
Paragraph 386(1)(b) is intended to reflect the common law concept of constructive dismissal, and allow for a finding that an employee was dismissed in the following situations:
[3] Macken v Shoalhaven Starches [2021] FWC 5618.
Printed by authority of the Commonwealth Government Printer
Mr Sergio Luiz Miranda Lage
Trojan Workforce No.4 Pty Ltd, DHL Express
(2003) 202 ALR 494
(1995) 62 IR 200