UWS Field Education Manual
45 Relevantly, the UWS Field Education Manual stated the following:
1 Forward
The Social Work Field Education Manual provides students and agency-employed Field Educators (placement supervisors) with information about University expectations and policy frameworks for supervised field education placements in the four-year Bachelor of Social Work (BSW) program delivered at the Bankstown Campus and, in 2014 to be delivered also at the Parramatta Campus of the School of Social Sciences and Psychology (SSAP), Western Sydney University. …
Practice learning takes place in two Units of the degree: 408 hours in Field Education 1 (FE1) during the third year of study (Autumn Semester), and 600 hours in Field Education 2 (FE2) during the fourth year (Spring Semester). The Learning Guides for FE1 and FE2 accompany the Field Education Manual and provide specific information about learning and teaching relevant to the type and nature of student field placement. …
Field Education is a collaborative process between the University, agencies and students. We welcome comments and suggestions for improving the field education experience so that the Manual remains up to date, relevant and useful for students, agencies and the University.
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2 Field Education: Philosophy, Principles and Objectives
2.1 Philosophy of Field Education
Field Education is a critical element of the student's professional development. The critical use of theory, knowledge and an understanding of a range of practice methods is an essential base for effective practice. It is a shared learning process involving the Student, the Field Educators, the staff of the host agency, service users, Field Education Coordinators and the University.
2.2 Principles of Field Education
Field Education recognises the inter-relationship of Field agencies and Western Sydney University in the relationship between classroom education and field practice
• Student field work placements are seen as central in the development of knowledge, values and skills in professional learning
• Field Education is a commitment to academic/agency collaboration in research and practice area is to assist students in the accomplishment of learning objectives
• Field Education aims to foster and encourage innovative fieldwork opportunities and initiatives in the location of new settings, new tasks and new processes
The University and specifically the School of Social Sciences and Psychology, is committed to student self-responsibility and active participation in all aspects of Field Education, and
• The School encourages constructive criticism and evaluation of all aspects of the field program.
2.3 Objectives of Field Education
• to develop a knowledge of the social, political and economic constraints on social welfare due to the political-economic distribution of power and resources
• to develop a critical analysis of the place of social work, youth work and welfare work in society, with particular attention to the structures imposed by age, class, gender, race, ethnicity and sexuality
• to gain knowledge of a variety of methods of effective social work, youth work and welfare work practice
• to promote the competencies of practice skills in a variety of practical settings, including community work, casework, group work, research and social policy to promote the ability to reflect on practice and constructively confront its ambiguities
• to promote the ability to apply theory to practice in order to help individuals and promote social change
• to develop competence and responsibility as a worker
• to develop interpersonal and system intervention skills which facilitate culturally sensitive, non-sexist, non-racist and non-discriminatory approaches to individuals, groups, communities and organisations
• to help students develop an awareness of self and ability to articulate their personal value stance; and
• to evaluate the field work placement in relation to those objectives.
3 Course Structure
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A student is required to complete the Field Education component of the course in two agency settings, in a minimum of two practice areas and engage with experiences in interpersonal helping and other recognised social work intervention methods. The course aims to provide a model of professional education where there is integration between theory and practice.
4 Placement Expectations
Whilst on placement it is anticipated that the student will have opportunities to learn a range of skills in a variety of settings, experience and complete a number of tasks and work within a number of different contexts. Students are encouraged to seek experiences from a broad number of placement contexts, from small community-based agencies to large government organisations over the course of their studies.
4.1 Responsibilities and expectations
The effective operation of the Field Education program rests on the collaboration between the students, Field Educators and the University. The Field Education program relies on:
• the support and resources provided by the Field Education Coordinators
• the co-operation of the agencies and organisational commitment to student education
• individual practitioners and professional commitment to practice education; and
• the individual student and their commitment to Field Education.
The responsibilities of the University, Field Educators and Students are outlined as follows:
4.1.1 The University
• To ensure the maintenance the minimum educational and professional standards of the Field Education program in line with course accreditation guidelines.
4.1.2 Director of Academic Program
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4.1.3 Field Education 1 & 2 Academic Unit Coordinators
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4.1.4 The Social Work Field Education Coordinator
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4.1.5 The Western Sydney University Academic Liaison Visitor
• Visits the Field Educator and student together in the placement agency at least once during the placement
• Monitors student progress and assist the student and the Field Educator in dealing with any issue that may arise
• Assist the student to integrate the theory/practice continuum within the curriculum
• Evaluates student performance and provides a brief written report to the Field Coordinator on student visits
• Brings any students in difficulty on placement to the immediate attention of the Field Education Coordinator.
4.1.6 The Placement Agencies
• Provide staff time for field teaching and other appropriate support to Field Educator
• Provide opportunities for the student to meet and know agency staff and their work
• Office space (within agency limitations), facilities and travel costs for work undertaken by students in the placement
• Accept student participation in the organisational structure of the agency setting
• Provide affirmative action for students with disabilities and disadvantaged backgrounds
• Inform the student and University of any specific policies relevant to the student placement
4.1.7 The Field Educator (Agency-based student supervisor)
• Be accessible to students, and available for regular contact. A minimum of 1 hour for every 20 hours spent on placement should be allocated for student-specific formal and informal supervision
• Be available for an interview with the student prior to commencement of placement, so that both can agree on placement goals, and possible tasks and projects the student can undertake
• Inform students of the agency's policy and procedures on implementing grievance complaints, EEO/EOWA strategies, sexual harassment policies and work health and safety procedures
• Given after explanation and information so that the student can fully understand the agency's objectives and their role within it
• Allocate work that will develop the student's ability, as well as giving the student experience of typical work within the agency
• Assist the student to continually review the development of their skills, attitudes, knowledge and ability to work co-operatively with agency staff and clients. Where possible, attend seminars on supervision and field learning
• Complete the Learning Contract with the student within the first 100 hours of the placement
• Provide ongoing feedback to the student
• Assist the student to explore the connection between theory, values and practice
• Complete the Mid-Placement Review with the [sic] halfway through the placement hours and contact the University staff if there are any difficulties identified. Be available for the placement visit by a member of the University
• Observe and discuss with students their strengths, successes and areas for further development
• Discuss with the student any difficulties which may arise during the placement and if such matters are not successfully resolved to notify the Field Education Unit Coordinator in Field Education as soon as possible
• Complete with the student the final Placement Evaluation Report
• Ensure that all compulsory forms are completed and signed (Learning Contract, mid-placement Review, Final Evaluation of Student Performance and Student Log of Hours)
• Inform the Field Education Coordinator of significant changes taking place in the agency which might affect the placement
4.1.8 The Student
• To be eligible for field placements, students must:
Be currently enrolled as a BSW student at Western Sydney University and have completed the Working with Individuals and Families Unit (no400508), and have completed all special requirements
Participate in pre-placement preparation and interviews with the Field Education Coordinator and seek out information regarding placements available
• Identify personal learning goals for each placement. The Field Education Coordinators will assist students as appropriate so that goals reflect the assessment requirements for each field placement
• On advice of the placement offer, arrange a pre-placement interview with the allocated Field Educator before commencement of placement so that learning goals and possible tasks and projects can be negotiated. Advise the Social Work Field Education Coordinator of the outcome of the pre-placement interview
• Begin to negotiate a Learning Contract with their Field Educator as soon as possible after placement begins (i.e. within the first few days of placement) or at the pre-placement interview
• Complete the Learning Contract within the first month of placement and provide the Unit Coordinator with a signed copy
• Regular meetings with the Field Educator to discuss and evaluate student performance and learning. The time recommended is for an uninterrupted period of at least one hour for every twenty hours on placement
• Make full use of the Field Educator supervision sessions by identifying issues for discussion in advance of the session and by participating in the reflection and further development and evaluation process with the support of their Field Educator
• Use the placement experience for self-directed learning; the student will taking initiative for their own learning by being prepared to explore unknown areas and by monitoring their own progress and learning while on placement
• Treat services, workers and clients with respect and, maintain confidentiality in accordance with agency guidelines and policies
• Make sure an evaluation of your progress takes place via the Mid-placement Review, followed immediately by the Academic Liaison Visit
• Raise any placement concerns with the Field Educator. When issues cannot be resolved, the student and the Field Educator should contact the Field Education Unit Coordinator as soon as possible
• Work agency hours and accept agency rules, regulations and protocols
• Students must dress appropriately while on placement
• Personal use of mobile phones is not permitted during placement hours
• Ensure that all compulsory forms are completed and signed by the Field Educator (Learning Contract, Mid-placement Review, Final Evaluation of Student Performance and Student Log of Hours) and submitted at the appropriate time with other components of the Practice Portfolio (refer to Unit Learning Guides for specific information)
• Submit the required placement report (Practice Portfolio) within fourteen (14) days of completing the placement
• Notify the Field Education Coordinator of any change of date or circumstances relating to the placement.
5 The Placement Process
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5.1 Criteria for Placement Allocation
… Every placement opportunity allows the student to develop work skills and enhance their understanding of the social work role.
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Where possible the placing of students will be avoided where:
• they are or have been in paid employment (see below for exceptions)
• they have given continuous voluntary service
• they are related to or have close personal ties with the Field Educator; and/or
• they have recently been a client
5.1.1 Placement in place of employment
The University does not generally support students completing placements in their place of employment because of the high potential for a conflict of interest that may impact negatively on the student's achievement of career-developing learning. A placement at a student's place of employment may be considered if the student can demonstrate and document the following:
1) All potential conflicts of interest are identified and strategies are specified to address them if conflicts do arise
2) The placement Field Educator must not be the usual line manager/supervisor
3) There should not be a direct line of accountability to their regular workplace line manager for meeting their placement learning goals
4) There is no relationship between placement goals and routine work responsibilities
5) Performance expectations of the student are clearly identified and differentiated from their role as a paid staff member
6) It is specifically required that whilst completing identified placement hours student should not be expected to meet their paid workload responsibilities
7) Only one placement may be taken in the student's workplace.
These conditions must be addressed in a written learning contract that is discussed and signed off by the student, the nominated placement Field Educator and the Social Work Field Education Coordinator with advice to the Field Education Unit Academic Coordinator. These conditions must be met prior to the placement commencing.
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6 Supervision: Field Educators
6.1 Supervision
Supervision is crucial to the placement experience and assists students to plan, review and assess their progress while on placement. Supervision serves three broad functions:
• The Administrative Function - this refers to the issues of the management of work tasks while on placement. It includes the planning and assignment of work, the review and assessment of work; the responsibility and accountability for work.
• The Educational Function - this refers to the provision of knowledge and skills which are necessary for effective practice. Educational supervision ensures professional development as a worker.
• The Supportive Function - this refers to assistance to help deal with job-related stress and with developing attitudes and feelings conducive to maximum job performance. It helps sustain worker morale and helps to develop a feeling of worth, a sense of belonging while in the agency and, a sense of security in performance. Source: Kasushin, A. (1976) Supervision in Social Work Columbia Press: N.Y.
The Field Educator and student are required to set aside a regular time each week in order to achieve these Field educator functions. Supervision can be both formal (e.g. regular supervision meetings) or informal (e.g. feedback while performing tasks). This formal and informal combination of supervision should be at least 1 hour per 3 days and 1.5 hrs per 5 days whilst the student is on placement. While there may be very real time and resource constraints limiting opportunities for supervision while students are on placement, it is important that formal supervision occurs regularly while students are on placement. Supervision is a time for feedback for students' future growth and development. There must be both positive and negative feedback as these are essential if students are to further develop their knowledge and skills. The Field Educator/student relationship is a professional, teaching one and as such must involve helping the student to become aware of her/his strengths and weaknesses if she/he is to develop into a skilled worker. If the Field Educator considers that the student is not responding to supervision, please contact the relevant Field Education Social Work Field Education Coordinator immediately.
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7 Evaluation and Assessment
Social Work Field Education at Western Sydney University is assessed under a Mastery assessment system where the student's performance is evaluated against a particular task to be performed or set of skills to be measured. In mastery assessment, criteria are developed which provide the basis of the behaviours, skills and attitudes expected on placement. Students are required to achieve a satisfactory level of competency for each of these criteria by the end of the placement. The student must perform all those criteria appropriate to the agency's functions. The criteria are designed in Unit Learning Guides and student placement evaluation forms including learning goals and tasks as set out in the Learning Contract negotiated between student and the Field Educator.
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7.1 The Learning Contract: completed by 100 hours
It is essential that a written Learning Contract be discussed and formalised between the student and Field Educator as close to the beginning of placement as possible. A form is provided for this. Once signed by the student and Field Educator, students are required to submit a copy of the Learning Contract to the Field Education Unit Academic Coordinator within the first 100 placement hours.
General Principles for the Learning Contract
The Learning Contract will:
• specify the goals and expectations of both the student and the Field Educator, relation these to specific tasks and responsibilities, with mutual accountability for the tasks agreed to be carried out
• reflect the learning styles of the student and take into account the Field Educator's learning and teaching styles
• anchor the student's learning goals to both ways of achieving these and the student's starting point in relation to each of these goals
• remain a flexible document open to change, with reasons for the change being clear to all concerned (student, Field Educator, Field Education Unit Academic Co-ordinated)
• address practical matters including placement hours, expenses and work routines, processes of supervision and signing off by the Field Educator of the log of a student's house at placement
• address the code of behaviour expected of the student while in the placement agency, e.g. confidentiality policies, and ethical behaviour and responsibilities
• identify the criteria for assessment that will be used as a basis for reaching the student's learning goals
A signed copy of the Learning Contract is sent to the Field Education Unit Academic Coordinator who may, if necessary, ask for changes to ensure that the student's learning opportunities are enhanced. The student will keep a copy of the Learning Contract for inclusion in their Practice Portfolio.
7.2 The Mid-placement Review: 300 hours FE2
The Mid-placement Review is completed by the Field Educator and student during the supervision time, immediately prior to the visit by the University's Liaison Visitor. A form is provided for the review. Mid-placement Reviews offer students and Field Educators an opportunity to consider the student's progress to date and to specify objectives for the rest of the placement. It is generally helpful to begin by discussing the Learning Contract established at the beginning of placement, assessing the progress achieved and identifying areas of further work. If either the student or the Field Educator has any concerns about the placement their concern should be raised at this time. If there are concerns about how the placement is progressing, or if the student's performance is not considered satisfactory, the FE Academic Coordinator should be contacted immediately.
7.3 Western Sydney University Academic Liaison Visit: follows the Mid-placement Review
A visit from the University's Academic Liaison Visitor will be conducted as soon as possible after the Mid-placement Review. The purpose of the visit is to monitor student progress and to assist the student and the Field Educator in dealing with any issue that may arise. …
The Mid-placement Review completed by the Field Educator and student should form the basis of the discussion with the Liaison Visitor. This can often assist the student to integrate the theory/practice continuum within the curriculum and help apply to the context of placement. The Liaison Visitor will evaluate student performance and provide a brief written report to the Field Education Academic Coordinator. The student will sign this report. The Liaison Visitor will ensure that the concerns of any student in difficulty on placement are brought to the immediate attention of the FE Academic Coordinator.
7.4 The Field Educator's Final Evaluation Report
The Final Evaluation form is completed at 408 hours for FE1 students and 600 hours for FE2 students. It is the medium for both the student and Field Educator to reflect and comment on the placement experience. The mid - placement Review and the Final Evaluation aim
to assist the student in the learning-by-doing process by evaluating and identifying areas of strength and areas which require further attention, both of which will become apparent during the placement.
The content of the completed Final Evaluation should not be a surprise to the student. …
7.5 Unsatisfactory Results
If a student's performance is assessed as unsatisfactory by the Field Educator, the matter will be referred to the Field Education Academic Coordinator for a final decision. The Academic Coordinator will make the final assessment decision through discussions with the Field Educator and the student. Field Educators are encouraged to raise any concerns with the FE Academic Coordinator before the final assessment of the student's performance.
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8 Important Information
8.1 Placement Hours and Work Routines
Students are expected to perform as a part of the working team of the placement agency and to comply with agency requirements with respect to matters such as:
• hours of work
• time in lieu arrangements
• maintaining sign on/off records
• recording movements
• maintaining office systems such as recording messages, petty cash, files, records and reports
• accountability; and
• any other agency specific policies.
At the commencement of the placement the student and agency Field Educator need to discuss these matters and details specific requirements in the Learning Contract.
8.2 Expenses
Students are expected to meet the expenses of getting to and from the placement as part of their overall Course expenses. Any other expenses within placement which arise as a requirement of that placement should be met by the placement agency. Common examples are: travel to visit clients, to attend meetings, to visit other agencies. If a workshop is a compulsory part of placement it is expected that the agency will pay the student's fees to participate.
8.3 Cars
The procedures and policy concerning the use of student vehicles on placement will vary from agency to agency. It is important to be very specific about the agency requirements concerning students driving agency cars or using their own private vehicle on agency business. Students are advised that University insurance does not cover student use of vehicles - either their own or the agency's. Before a student is asked to use their own car for placement -related tasks some discussion should be held with the Social Work Field Education Coordinator at Western Sydney University.
8.4 Insurance
Students enrolled in the University are covered by the University for personal injury or accident as well as public liability insurance. This is applied in the confirmation document sent to both the student and the Field Educator. The University's policies cover students on all field experience programs which form part of the course requirements that they are enrolled in. Refer to the Western Sydney University website for details on student insurances: [web address].
There is an implied legal obligation on the part of the Placement Agency to provide a safe and secure work environment and to ensure as much is possible that the student is not placed in a position where their actions can result in damage to property or injury to themselves or other persons. This same obligation is imposed upon the University.
There is no insurance cover by the University for students who arrange additional work experience beyond requirements of the Field Education unit. The agency should consider the student as having moved to being a volunteer and be insured on that basis.
Any incidents which might affect a person's legal liability or claim of compensation should immediately be reported to the Field Educator and the Western Sydney University Social Work Field Education Coordinator. This facilitates the submission of accurate details about an incident whilst fresh in the mind of the person. Notification may not necessarily result in an insurance claim being submitted but it does generally assist in the finalisation of any claim which may be made at a later date. Notification protects the liability and rights of the person/s concerned.
8.5 Code of Conduct and Australian Social Work Association Code of Ethics
It is important that students understand and implement the agency's code of conduct while on placement. This requires an effective orientation on the part of the Field Educators, managers and co-workers. It is recommended that these policies are discussed at the beginning of placement and are included in the Learning Contract.
Ethical behaviour for social workers and other human service workers refers to three broad areas (specific contexts of in an agency's practice are also important to review):
• responsibilities to clients and client groups, e.g. rules of confidentiality, accountability to clients, respect towards clients, promotion of free choice
• responsibilities to colleagues, e.g. respecting colleague skills, loyalty and support of colleagues, dealing with unethical behaviour demonstrated by colleagues
• responsibilities to employers and employer's organisations, e.g. adhering to statement of duties, using appropriate channels for raising concerns about work practices, distinguishing public and private statements in relation to professional practice. Documentation of agency policies and expectations may vary so it is important that students be made aware of these in order that their practice on placement demonstrates a conscious application of the agency's code of conduct.
8.6 Confidentiality
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It is imperative that students be made aware of the bounds of confidentiality as they are applied in each placement setting. Field Educators need to discuss this issue with the students during the first days of placement and include the guidelines regarding confidentiality within the Learning Contract. Once a student has a clear understanding of the bounds of confidentiality, this should be clearly demonstrated by the student's practice when working with service users and other workers.
Students are reminded that the principles of confidentiality also apply outside of the agency and placement setting.
Students are required to de-identify all data about service users when writing their Placement Report or when discussing placement issues back in the classroom. It is not acceptable for students to not submit parts of the report because of 'confidentiality requirements' of the placement agency. If Field Educators or students have concerns about the appropriate means of recording by the student for the report please contact the Field Education Unit Academic Coordinator to discuss the issue.
8.7 Common Difficulties
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8.7.4 Student-in-difficulty
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If any difficulty arises during the placement, the following process should be followed:
• The student and Field Educator should meet to discuss the difficulty, consider means for addressing the issue and reach an agreement on action.
• If an initial meeting between the student and Field Educator does not resolve the issue, the Field Education Unit Academic Coordinator must be contacted by either the student or the Field Educator.
• The Field Education Unit Academic Coordinator will then visit the placement agency and meet with the student and Field Educator. The aim of this meeting is to review the differences in judgement about the difficulties, canvas responses to alternative courses of action and make a recommendation regarding the agreed future course of action for the student.
• All final decisions will be the responsibility of the Field Education Unit Academic Coordinator.
8.7.5 Problems with the student performance evaluation
In cases where the Field Educator is dissatisfied or uncertain about the level of a student's performance, this should be discussed with the student. The Field Educator will immediately contact the Field Education Unit Academic Coordinator so that further planning for the students' learning and evaluation can be determined.
It is possible that students may become exposed to or are victims of discrimination during placement. While the Federal and State governments have anti-discrimination laws and grievance procedures to enforce these laws, attitudes concerning sex, race, physical impairment, age and sexual preference vary within the general community and placement agencies. Students should discuss any concerns with the Field Education Unit Academic Coordinator and/or Field Educator as appropriate.
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8.7.6 Sexual Harassment
Sexual harassment and discrimination in workplaces and tertiary educational institutions is addressed in State and Commonwealth legislation.
General guidelines for reporting sexual harassment include:
1) report incident to the Unit Academic Coordinator immediately
2) document details of the incident in writing
3) advise the Field Educator of claim notification
In cases where the agency has relevant procedures and policy, these guidelines should be followed.
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8.9 Legal responsibility and liability
While it is not possible to address all possible legal implications relating to students and field placements, the School of Social Sciences and Psychology adopts the following general principles.
• The student is entitled to appropriate care and protection.
• All work undertaken by students on placement is seen in the context that their field practice in an approved agency is under the supervision of that agency, and therefore it is deemed that the student does not and should not act independently without agency approval.
• For work related to placement tasks and learning undertaken in an approved agency, the legal responsibility and liability is considered to rest with that agency.
• If a student is involved in an incident that has legal implications, both the student and the agency should immediately inform the relevant Field Education Unit Academic Coordinator and keep them informed of progress related to the incident.
• The student is entitled to appropriate legal information/support from Western Sydney University legal advisers.
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46 Clause 9.5 contains detailed listings of First Placement Expectations, Specific Professional Skills and Final Placement Expectations concerning the student's learning and professional development attained during a placement which are designed to guide the student and the Field Educator to meet placement expectations and graduate outcomes.