[2025] NSWCATOD 64
General information, not legal advice.
NCAT Occupational
2025-05-27
Member Decision
Original judgment source is linked above.
Chen v Health Care Complaints Commission 95 NSWLR 334; [2017] NSWCA 186
Health Care Complaints Commission v Brush [2015] NSWCATOD 120
Health Care Complaints Commission v Do [2014] NSWCA 307
Health Care Complaints Commission v Istephan (No 2) [2017] NSWCATOD 116
Health Care Complaints Commission v Karalasingham [2007] NSWCA 267
Health Care Complaints Commission v Litchfield (1997) 41 NSWLR 630
Health Care Complaints Commission v Philipiah [2013] NSWCA 342
Health Care Complaints Commission v Robinson [2022] NSWCA 164
Jung v R [2017] NSWCCA 24
Kavieris v Health Care Complaints Commission [2025] NSWSC 20
Prakash v Health Care Complaints Commission [2006] NSWCA 153
Windsor v Health Care Complaints Commission [2020] NSWCA 110
Nursing and Midwifery Board of Australia, Code of Conduct for Nurses, March 2018
Lyndal Ann Rayamajhi (also known as Lyndal Ann Cooper) (Respondent)
Pursuant to s 64(1)(c) of the Civil and Administrative Tribunal Act 2013 (NSW), publication of the residential address and email address of the Respondent is prohibited.
(1) An order under s 149C(4)(a) of the National Law that if Ms Rayamajhi were still registered the Tribunal would have cancelled her registration. There are three alternate grounds for seeking this order. Firstly, because Ms Rayamajhi is guilty of professional misconduct (s 149C(1)(b)); second, the circumstances of the offences render her unfit in the public interest to practise nursing (s 149C(1)(c)); and third, she is not a suitable person for registration in the profession (s 149C(1)(d)).
(2) An order under s 149C(4)(b) of the National Law that Ms Rayamajhi is disqualified from being registered for a period of 2 years.
(3) An order under s 149C(4)(c) of the National Law that the National Board is required to record the fact that if Ms Rayamajhi were still registered, the Tribunal would have cancelled her registration in the National Register kept by the Board.
(4) An order under ss 149C(5) and 149C(5A) of the National Law that Ms Rayamajhi is prohibited from providing a health service, as defined in s 4 of the HCC Act, permanently unless and until the Tribunal makes a reinstatement or other order under s 163B of the National Law.
(5) An order under s 149C(7) of the National Law that an application for review of the orders made about Ms Rayamajhi may not be made until 2 years from the date of the Tribunal's orders.
(6) An order under clause 13 of Schedule 5D of the National Law that Ms Rayamajhi pay the Commission's costs, as agreed or assessed.
(1) has been convicted of a criminal offence: s 144(a) of the National Law.
(2) is guilty of unsatisfactory professional conduct under s 139B(1)(b) of the National Law by contravening a provision of the National Law.
(3) is guilty of unsatisfactory professional conduct under s 139B(1)(c) of the National Law by contravening conditions of registration.
(4) is guilty of unsatisfactory professional conduct under s 139B(1)(e) of the National Law by contravening a provision of the HCC Act.
(5) is guilty of professional misconduct under s 139E of the National Law.
(6) is otherwise not a suitable person to hold registration in the nursing profession under s 144(e) of the National Law.
Complaint One: Convicted of a criminal offence in NSW
(1) On 7 April 2017, in the Local Court of New South Wales at Dunedoo of Drive of motor vehicle during disqualification period, contrary to s 54(1)(a) of the Road Transport Act 2013 (NSW) (Road Transport Act);
(2) On 6 August 2018, in the Local Court of New South Wales at Dubbo of Drive motor vehicle during disqualification period (2nd+ offence), contrary to s 54(1)(a) of the Road Transport Act;
(3) On 9 June 2021, in the Local Court of New South Wales at Dubbo of Drive motor vehicle during disqualification period (2nd+ offence), contrary to s 54(1)(a) of the Road Transport Act.
Complaint Two: Contravention of a Provision of the National Law - Unsatisfactory Professional Conduct under s 139B(1)(b)
(1) When she was charged on 1 June 2018 with one count of drive motor vehicle during disqualification period (2nd+ offence), contrary to s 54(1)(a) of the Road Transport Act;
(2) When she was charged on 9 February 2021, with one count of drive motor vehicle during disqualification period (2nd+ offence), contrary to s 54(1)(a) of the Road Transport Act;
(3) The criminal convictions detailed in Complaint One particulars 1 - 3.
Complaint Three: Contravene conditions on registration - Unsatisfactory Professional Conduct under s 139B(1)(c)
"1. To practice under direct supervision in accordance with the Nursing and Midwifery Council of New South Wales regulatory supervision policy (as varied from time to time) and as subsequently determined by the appropriate review body.
(a) to nominate a supervisor for approval by the Council, within 14 days of commencing work or as specified by the Council.
(b) to authorise the approved supervisor to provide written reports to the Council at monthly intervals, or as specified by the Council.
2. Not to practise until a supervisor has been approved by the Nursing and Midwifery Council of NSW.
3. To forward evidence to the Nursing and Midwifery Council of NSW within seven (7) days of 14 November 2022, that the practitioner has provided a copy of full conditions to her nursing employer/s.
4. Not to work night duty (between 10.00 pm and 6.00 am).
5. Within seven (7) days of a change in the nature or place of practice, the practitioner is to forward evidence to the Nursing and Midwifery Council of NSW that she has provided a copy of full conditions to the nursing employer/s.
6. To authorise the Nursing and Midwifery Council of NSW to exchange information with current and future persons or organisations at places where the practitioner works as a nurse in Australia, regarding any issues arising in relation to compliance with these conditions. She must only be employed as a nurse in circumstances where the employer has agreed to notify the Council of any breach of the conditions or unsafe practice; and exchange information with the Council related to compliance with the conditions.
7. To complete a performance assessment by performance assessor/s approved by the Nursing and Midwifery Council of New South Wales and:
(a) comply with any instructions provided by the Council in relation to performance assessment.
(b) the costs of this assessment will be met by the Council.
8. The practitioner is responsible for the costs associated with complying with the conditions unless otherwise specified."
(1) Condition 1 and 2: From 14 November 2022 until termination on 9 December 2022, Ms Rayamajhi worked as a nurse at UPA without an approved supervisor.
(2) Condition 3: Ms Rayamajhi failed to provide the Nursing and Midwifery Council within 7 days of 14 November 2022 with evidence that she provided a copy of the full conditions to her employer, UPA.
(3) Condition 3: Ms Rayamajhi failed to provide the Nursing and Midwifery Council within 7 days of 14 November 2022 with evidence that she provided a copy of the full conditions to her nursing employer, Medibank.
(4) Condition 6: Ms Rayamajhi failed to authorise the Nursing and Midwifery Council to exchange information with her employer UPA and Medibank regarding issues arising in relation to compliance with the conditions and engaged in employment as a nurse in circumstances where her employers were not aware of the conditions on her registration.
Complaint Four: Contravention of a provision of HCC Act - Unsatisfactory Professional Conduct under s 139B(1)(e)
Complaint Five: Professional Misconduct under 139E
(1) engaged in unsatisfactory professional conduct of a sufficiently serious nature to justify suspension or cancellation of Ms Rayamajhi's registration, and/or
(2) engaged in more than one instance of unsatisfactory professional conduct that, when the instances are considered together, amount to conduct of a sufficiently serious nature to justify the suspension or cancellation of Ms Rayamajhi's registration.
Complaint Six: Not a suitable person to hold registration under s 144(e)
(1) Ms Rayamajhi's lengthy criminal history involving repeated instances of driving during a disqualification period.
(2) The conduct underlying the particulars in Complaints One, Two, Three and Four is a pattern of conduct exhibiting a disregard by Ms Rayamajhi's for her duty as a nurse to comply with all applicable legal and professional obligations.
(1) Certificate of Conviction dated 13 March 2023 showing that on 7 April 2017, Ms Rayamajhi was convicted in the Local Court of New South Wales at Dunedoo of Drive motor vehicle during disqualification period [on 15 January 2017 at Dunedoo], contrary to s 54(1)(a) of the Road Transport Act.
(2) Certificate of Conviction dated 10 March 2023 showing that on 6 August 2018, Ms Rayamajhi under the name "Cooper" was convicted in the Local Court of New South Wales at Dubbo of Drive motor vehicle during disqualification period (2nd+ offence) [at Dubbo on 1 June 2018], contrary to s 54(1)(a) of the Road Transport Act.
(3) Certificate of Conviction dated 10 March 2023 showing that on 9 June 2021, Ms Rayamajhi under the name "Cooper" was convicted in the Local Court of New South Wales at Dubbo of Drive motor vehicle during disqualification period (2nd+ offence) [at Dubbo on 9 February 2021], contrary to s 54(1)(a) of the Road Transport Act.
(4) New South Wales Police Facts Sheet in respect of each charge. These documents showed that charges were laid on 1 June 2018 and 9 February 2021. These documents also showed that checks conducted via the RMS and Police system revealed that Lyndal Rayamajhi was also known as Lyndal Cooper.
Complaint Two: Failure to notify National Board of a "relevant event"
(1) New South Wales Police Facts Sheet in respect of the charges and Certificates of Conviction.
(2) An email from a senior regulatory officer at AHPRA dated 9 August 2023 indicating that AHPRA held no records that Ms Rayamajhi had ever lodged any "notice of event" under s 130 of the National Law.
(3) Renewal of registration lodged by Ms Rayamajhi in the form of screenshots for the years 2017, 2018 and 2019 indicating that in response to a question on each of her renewal forms, "Since your last declaration to AHPRA has there been a change to your criminal history that you have not declared to AHPRA", Ms Rayamajhi answered; "No."
(4) Renewal of registration lodged by Ms Rayamajhi in the form of screenshots for the year 2021 in which Ms Rayamajhi disclosed for the first time a change in criminal history being a charge of Drive whilst disqualified. This related to the charge of Drive motor vehicle during disqualification period (2nd+ offence) [at Dubbo on 9 February 2021].
Complaint Three: Breach of Council-imposed Conditions
(1) Conditions 1 and 2, until her termination on 9 December 2022 she worked as a nurse at UPA without an approved supervisor.
(2) Condition 3, she failed to provide the Council within 7 days of 14 November 2022, evidence that she had provided a copy of the full conditions to her employer, UPA.
(3) Condition 3, she failed to provide the Council within 7 days of 14 November 2022, evidence that she had provided a copy of the full conditions to her nursing employer, Medibank.
(4) Condition 6, she failed to authorise the Council to exchange information with her employers UPA and Medibank regarding issues arising in relation to compliance with the conditions and engaged in employment as a nurse in circumstances where her employers were not aware of the conditions on her registration.
Complaint Four: Contravene a Provision of the HCC Act
139E Meaning of "professional misconduct" [NSW]
For the purposes of this Law, professional misconduct of a registered health practitioner means -
(a) unsatisfactory professional conduct of a sufficiently serious nature to justify suspension or cancellation of the practitioner's registration; or
(b) more than one instance of unsatisfactory professional conduct that, when the instances are considered together, amount to conduct of a sufficiently serious nature to justify suspension or cancellation of the practitioner's registration.
"(1) the practitioner's state of mind at the time of the impugned conduct (eg whether conduct was deliberate or inadvertent);
(2) any knowledge the practitioner had of particular vulnerabilities in a patient;
(3) the risks of harm that the conduct was apt to create;
(4) the practitioner's knowledge, skill and training;
(5) the disciplinary history of the practitioner, as repeated inappropriate conduct may be treated as being of a more serious nature than isolated inappropriate conduct..."
Complaint Six: Not a suitable person to hold registration
55 Unsuitability to hold general registration
(1) ...
(b) having regard to the individual's criminal history to the extent that is relevant to the individual's practice of the profession, the individual is not, in the Board's opinion, an appropriate person to practise the profession or it is not in the public interest for the individual to practise the profession; or
...
(h) in the Board's opinion, the individual is for any other reason -
(i) not a fit and proper person for general registration in the profession; or
(ii) unable to practise the profession competently and safely.
"72. ... [I]n considering whether [the practitioner] "is a suitable person to hold registration," it is useful to have regard to the expression "fit and proper person." The latter has been the subject of detailed consideration by the authorities in various regulatory environments. Neither expression carry any precise meaning and take their meaning from their context, from the activities in which the person is or will be engaged and the ends to be served by those activities (see, for example, Australian Broadcasting Tribunal v Bond [1990] HCA 33; (1990) 170 CLR 321 at 380 per Toohey and Gaudron JJ.) In this case the context is the statutory scheme established for the registration and accreditation of health practitioners, a scheme designed to protect members of the public by ensuring that only health practitioners who are suitably trained and qualified to practise in a competent and ethical manner are registered (ss 3(1) and 3(2)(a) of the National Law).
73. While some overlap between the concepts of "good character" and "being a suitable person to hold registration" / "fit and proper person" they are not identical. The former encompasses matters such as integrity, probity and scrupulosity; the latter embraces those concepts but also includes matters such as competence and technical skills."
"The objective of protecting the health and safety of the public is not confined to protecting the patients or potential patients of a particular practitioner from the continuing risk of his or her malpractice or incompetence. It includes protecting the public from the similar misconduct or incompetence of other practitioners and upholding public confidence in the standards of the profession. That objective is achieved by setting and maintaining those standards and, where appropriate, by cancelling the registration of practitioners who are not competent or otherwise not fit to practise, including those who have been guilty of serious misconduct. Denouncing such misconduct operates both as a deterrent to the individual concerned, as well as to the general body of practitioners. It also maintains public confidence by signalling that those whose conduct does not meet the required standards will not be permitted to practise."
"112. The starting point is to recognise that the same particulars of underlying conduct can be characterised in more than one way for the purpose of s 144 of the National Law, when the Tribunal is exercising its powers under s 149C(1). That is, the underlying conduct relied upon for a complaint is not mutually exclusive to one of the complaints that can be made under s 144(a) to (e). ...
114. Similarly, underlying conduct with respect to the circumstances of a criminal offence which is of a sufficiently serious nature to render a practitioner unfit to practise (s 149C(1)(c)), may also be characterised as rendering the practitioner unsuitable for registration (s 149C(1)(d)). Importantly, the meaning of 'suitability' is not fixed or comprehensively defined in the National Law and includes aspects of competence (s 55(1)(d) and 55(h)(ii), as does s 139(b)), impairment (s 55(1)(a)) and criminal conduct (s 55(1)(b))."
(a) medical, hospital, nursing, and midwifery services,
(b) dental services,
(c) mental health services,
(d) pharmaceutical services,
(e) ambulance services,
(f) community health services,
(g) health education services,
(h) welfare services necessary to implement any services referred to in paragraphs (a)-(g),
(i) services provided in connection with Aboriginal and Torres Strait Islander health practices and medical radiation practices,
(j) Chinese medicine, chiropractic, occupational therapy, optometry, osteopathy, physiotherapy, podiatry, and psychology services,
(j1) optical dispensing, dietitian, massage therapy, naturopathy, acupuncture, speech therapy, audiology, and audiometry services,
(k) services provided in other alternative health care fields,
(k1) forensic pathology services,
(l) a service prescribed by the regulations as a health service for the purposes of this Act.
(1) Under s 149C(4)(a) of the Health Practitioner Regulation National Law (NSW) if Ms Rayamajhi were still registered the Tribunal would have cancelled her registration.
(2) Under s 149C(4)(b) of the Health Practitioner Regulation National Law (NSW) Ms Rayamajhi is disqualified from being registered for 2 years from the date of this decision.
(3) Under s 149C(4)(c) of the Health Practitioner Regulation National Law (NSW) the National Board is required to record the fact that if Ms Rayamajhi were still registered, the Tribunal would have cancelled her registration in the National Register kept by the Board.
(4) Under ss 149C(5) and 149C(5A) of the Health Practitioner Regulation National Law (NSW) Ms Rayamajhi is prohibited from providing a health service, as defined in s 4 of the Health Care Complaints Act 1993 (NSW), permanently unless and until the Tribunal makes a reinstatement or other order under s 163B of the Health Practitioner Regulation National Law (NSW).
(5) Under s 149C(7) of the Health Practitioner Regulation National Law (NSW), an application for a review of the orders made about Ms Rayamajhi may not be made until 2 years from the date of the Tribunal's orders.
(6) Under clause 13 of Schedule 5D of the Health Practitioner Regulation National Law (NSW) Ms Rayamajhi is to pay the costs of the Health Care Complaints Commission as agreed or assessed.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
Health Care Complaints Commission
Rayamajhi
(2017) 95 NSWLR 334
(1997) 41 NSWLR 630
(1990) 170 CLR 321