Windsor v Health Care Complaints Commission
[2020] NSWCA 110
At a glance
Source factsCourt
Court of Appeal (NSW)
Decision date
2020-04-30
Before
Gleeson JA, Leeming JA, McCallum JA, Kirby P, Glass JA
Source
Original judgment source is linked above.
Judgment (36 paragraphs)
Background and procedural history
- The factual circumstances giving rise to the proceedings in the Tribunal are described in some detail in the Tribunal's reasons at [2]-[36]. The following summary, taken from the Tribunal's reasons, is sufficient to provide the context for this appeal.
- Dr Windsor achieved full registration as a general practitioner in New South Wales on 8 December 1999. By 2015, at least part of her practice involved visiting nursing homes.
- On 4 April 2016, the Commission received an anonymous complaint in writing about Dr Windsor which made the following allegations: � Dr Windsor visits nursing homes until the early hours of the morning and then practises at a medical practice during the day. � Dr Windsor does not understand her own safety or that of her patients. � Dr Windsor has been seen wearing the same clothes for a week. � Dr Windsor has been sleeping in her car or in nursing home she visits. � Dr Windsor eats dinner at the homes she visits. � Dr Windsor sometimes sees nursing home residents late at night when they are asleep. � Dr Windsor interferes in her clients' lives and also in the management of the nursing home. � Dr Windsor "influences her clients so that she can get more clients to provide her medical service too" [sic]. � Dr Windsor issues prescriptions to her clients without proper consultations. � Dr Windsor abuses the prescription of medication to her clients.
- The Commission informed Dr Windsor of the complaint and Dr Windsor responded to the complaint on 23 May 2016. Following consultation with the Council, the complaint was referred to the Council: National Law, s 145A.
- The Council requested Dr Windsor to attend a health interview with a panel of two psychiatrists, Dr Friend and Dr Arnold, on 6 September 2016. Dr Windsor attended before the panel accompanied by her husband, Mr Neil Windsor, who stated that he was the practice manager and also described himself as Dr Neil Windsor. The panel's report of the health interview records that Mr Windsor answered questions on behalf of Dr Windsor, he spoke over her and refused to allow her to speak and he terminated the interview when Dr Windsor indicated that she wished to proceed. The Panel's report included the following: Dr Windsor attended punctually and was accompanied by her husband Mr Windsor, who advised that he was her practice manager. Dr Windsor was unable to participate in the interview as her husband answered questions on her behalf, spoke over her and refused to allow her to speak. He terminated the interview, advised his wife that she must not participate, and struck her on the shoulder in order to make her stand up and leave the interview. Little information could be gathered about her practice or health. The information that could be gathered is as follows: