[2025] FWC 1209
General information, not legal advice.
Fair Work Commission
2025-05-01
Original judgment source is linked above.
s 365 - General protections
Application to deal with contraventions involving dismissal - jurisdictional objection that there was no dismissal - Applicant dismissed
365 Application for the FWC to deal with a dismissal dispute
(a) a person has been dismissed; and
(b) the person, or an industrial association that is entitled to represent the industrial interests of the person, alleges that the person was dismissed in contravention of this Part;
the person, or the industrial association, may apply to the FWC for the FWC to deal with the dispute.
a) Lawson advised that the administrative position would be worked on Wednesday, Thursday and Friday - albeit at the last meeting Lawson had said the dates would be Tuesday through to Thursday;
b) Lawson advised the Applicant that it was a requirement that she resign from her position and confirmed that directive came from Adams - the Applicant said she did not resign from her employment;
c) Lawson outlined expected duties, including providing support to the Geraldton branch, assisting with marketing communications, and assisting with Lawson's workload and so on;
d) Lawson said that the hours were 20-25 hours per week (with additional hours if needed);
e) Lawson discussed a return-to-work date and put forward the start of February 2025, to which the Applicant said she informed Lawson this would be okay and noted that she could start earlier as her husband would be on rostered days off;
f) the Applicant asked Lawson if she would need to travel to Albany and Lawson confirmed this would be likely; and
a) the Applicant could not be forced to remain on unpaid leave;
b) the Applicant requested a reference from Lawson because it looked likely that she would not have a position to return to;
c) the Respondent was under no obligation to approve the Applicant's flexible request, but did need to revert to her nominal role or if that was not available, provide a redundancy payment;
d) if the Applicant had been advised in November 2024 that her request was not possible, she would have returned as an Industry Consultant in a part-time capacity;
e) the Applicant noted the expense associated with day care but said if required to return in a full-time capacity, she would make it work;
f) Lawson advised her she needed to discuss further with Adams; and
In response to your email dated 4/02/25 I provide the following:
During my meeting with you at our Perth office on 12 September 2024, you advised me that you had no intention of returning to your previous role as a Full-Time Industry Consultant upon the conclusion of your maternity leave. You confirmed this conversation of 12/09/24 when we spoke on the phone on Monday 4/02/25. During our discussion on 12/09/24 and 04/02/24, you inquired about the possibility of returning to work following your maternity leave in a part-time administration role or a part-time Industry Consultant role (three days per week) if such a position was created at our Perth office.
Unfortunately, no positions have been created or are currently available at this time. It would appear based on information you have included in your email, that there may have been an obligation on us to confirm with you prior to 4/02/25 that we have no part time positions that we can consider you for and therefore confirm that your employment with us has ended. As a gesture of goodwill, we will make a without prejudice payment of wages for the period 4th to
6th of February (22.8 hours) at the hourly rate of your full-time Industry Consultant role prior to you taking leave. This payment will be processed today.
Please let us know if you require any further clarification.
Jane has provided me with details of all verbal and written communications with you
regarding your maternity leave and future potential employment opportunities with ATC
Work Smart. I have summarised events bellow to provide clarity.
the end of your maternity leave period, you would not be returning to your full-time
IC position. By providing us this notification of your intention, you assumed control over your employment contract with ATC Work Smart which resulted in its cessation
You are welcome to communicate directly with me if you need any further clarification.
Up until that point I wasn't aware there were any deadlines and obviously it prompted me to react more quickly to my considerations of the role, so I decided to call Emily on that same date. Following my email I had a phone call with Emily. I asked Emily, how do we move forward, what is the real issue? I reassured her she had not been dismissed and that I was looking at the role she had requested. Emily seemed stuck on the view she had been dismissed, she said 'no you have terminated me, you know you can't do that, you have to pay me'. I said to Emily, no we don't have to pay you as we haven't terminated you, but she didn't seem interested in this. It seemed to be that Emily had already made up her mind.
a) I did not at anytime state that she had been dismissed or ask her to resign, in fact I reassured her that we were expecting her to return to the workplace;
b) I did not at anytime state that Emily stating 'I won't come back full-time' was considered a 'verbal resignation';
c) I did not at anytime state that 'no part time position was being created' - I would not have stated this as I was actively creating a role for her;
d) I didn't offer at anytime to give Emily a separation certificate;
e) Emily asked me about payment of her annual leave balance and I advised no payment had been made because her employment hadn't ceased; and
As discussed over the phone I have not at any time submitted a formal resignation. This is evident by discussions up until this week surrounding a potential part time arrangement upon my return.
There have been multiple discussions surrounding my return to work at the conclusion of my parental leave. However, ATC Work Smart has failed provide a business response within the 21 day time frame set out by Fair Work, where the organisation is required to provide reasonable business grounds as to why my flexible arrangement for carer responsibilities has been declined, and that I would be required to return to my full-time position.
Follow correspondence today, it is evident that ATC Work Smart has summarily dismissed me for requesting flexible work arrangements, and as such you have failed to pay me in lieu of my notice period. Additionally, as you have failed to retain my nominated position open for my return, I am now requesting that in addition to my notice period be paid, I am also entitled to receive a redundancy payment.
I am happy to settle this amicably regarding the payment of my notice in lieu and
Please respond in writing with your intentions of how you will settle the termination of my employment. However, should I not receive these entitlements paid to me I will take further action with the Fair Work Commission...[45]
I would like to point out that it was yourself that instigated a termination of your full-time
employment contract in your communications with Jane on 12/09/24. This was when you
advised us that you did not wish to return to your previous full-time position, and at which
time we had believed you effectively ended your employment contract with us.
1. From that point we began attempting to work with you in good faith to consider
possibilities within our Organisation that could meet your request for part time work
and our operational needs. The timing of a position becoming available was a hurdle
2. Your email to Jane dated 31.12.25 confirmed your previously communicated desire
not to continue in your original full-time role and to take on a part time position with
us, however unfortunately at that time, no part time opportunities were available.
3. Jane's email to you on 31/01/25 was informing you that there were pending changes
within our organisation and asked for your patience. This obviously indicated that
the process of assessing a part time position that could suit you and a possible start
4. The payment of 3 days wages was, as stated in Jane's email to you 6/02, a gesture of
goodwill, and without prejudice and was based on possible confusion around a start
date for the potential new part time position that was being considered and
discussed with you. I also note the lack of any maternity leave extension has created
5. Furthermore, and in line with my requests to you for more information, our
assumption was that the Fair Work Commission (FWS) advice you had sought, would
be made available to us and we both could unpack the issues and the options for
6. By way of the additional requirements in regard to Parental Leave, and pursuant to
the NES, I am of the understanding that we have not received any written Extension
request from yourself, this option clearly sets out should an Employee seek to
extend leave dates they must be put in writing to the Employer - 4 weeks prior to the
leave return date, (in your case return date was 10/01/25)
7. The NES is very specific for all parties in the National Employment Standards (NES)
8. Again, I must strongly refute the inferences in your email, that we would deliberately
act either disrespectfully and or unlawfully. At no time has ATC Work Smart
assumed your decisions; in fact, I again refer to your correspondence emailed to us on the 31/12/24 seeking a 20 to 25-hour position in administration which was brought to the table for discussion by yourself.
We can entirely see how this matter has become so convoluted, and we believe that our
genuine intent can now be properly considered and that we are able to restore some
professional and mutual respect going forward. We have carefully considered, and been
successful in, being able to accommodate your preferred part-time hours to suit your
circumstances and return to work, and we are confident that we can rebuild a mutual trust.
Tomorrow I will forward to you the detailed job description for the position I have offered to
Emily attended the office on 12 September 2024 for a morning tea. After that, I asked if she wanted to come and have a have a chat with me and so we went into a private meeting room to have a conversation around her return to work plans. Emily divulged to me before she went on parental leave, in late 2023, that she would come back in a different role because of the demands of her current job. I know she has another child who is around five or six years old, and so that would be really tough for her to come back in a full time role because the demands of the actual role are massive. She also had explained to me, during that discussion, that her husband didn't want her to come back in her full time job as the role was quite demanding.
Emily stated that she wanted to ask for another position within the company, but wasn't sure if Peter would go for it. She knew I didn't have the final say about creating roles and that the approval comes from Peter Adams, the CEO. In summary, Emily wanted a part time administrative role working entirely from home, Tuesday to Thursday. I told her I would speak to Peter about creating a role for her.[47]
a) I asked whether Emily would be open to working Fridays in a part-time administrative role that Emily had said she wanted;
b) Emily reiterated that she was only available Tuesday to Thursday, as previously discussed. I noted that this could present a challenge, as Fridays are a key coverage day, particularly since Tracey, the GTO Administrator - whom the role would support - does not work on Fridays;
c) Emily stated that she might be able to work some Fridays but had existing appointments on those days. I asked her to confirm availability once she had more clarity;
d) Emily also mentioned that if she were to take on the role, she would need to travel to Albany for training with Tracey. She indicated that she would be available to do so in the second week of February, when her husband would be home;
e) I acknowledged this and advised that training with Tracey would be arranged if the role was approved, but the business case still needed to be finalised; and
When I rang Emily to touch base with her she was quite upset, she broke down crying on the phone and stated that she was struggling financially and she needed to return to work and that none of the jobs she had applied for had gotten back to her. I tried to reassure her, but until that point I had no idea that she had these struggles. Emily said she would come back in her original role, but I told her that role wasn't available anymore because she had already indicated that she wouldn't come back in that position. I advised her that we were working out the details of the administrative role for her instead, as we had been discussing for the last few weeks. I didn't give Emily a confirmed date but advised it would be very soon. Emily stated that she believed that she should still be paid for her ordinary hours until a decision was made about her ongoing employment. I reminded Emily that no formal return date had been requested or agreed upon given that her original maternity leave end date was 10 January 2025 and that she believed that both parties had been flexible about the date to this point.[54]
3 Objections to evidence and production of documents
[47] Having regard to the above authorities and the bifurcation in the definition of "dismissal" established in s 386(1) of the FW Act, we consider that the position under the FW Act may be summarised as follows:
(1) There may be a dismissal within the first limb of the definition in s 386(1)(a) where, although the employee has given an ostensible communication of a resignation, the resignation is not legally effective because it was expressed in the "heat of the moment" or when the employee was in a state of emotional stress or mental confusion such that the employee could not reasonably be understood to be conveying a real intention to resign. Although "jostling" by the employer may contribute to the resignation being legally ineffective, employer conduct is not a necessary element. In this situation if the employer simply treats the ostensible resignation as terminating the employment rather than clarifying or confirming with the employee after a reasonable time that the employee genuinely intended to resign, this may be characterised as a termination of the employment at the initiative of the employer.
(2) A resignation that is "forced" by conduct or a course of conduct on the part of the employer will be a dismissal within the second limb of the definition in s 386(1)(b). The test to be applied here is whether the employer engaged in the conduct with the intention of bringing the employment to an end or whether termination of the employment was the probably [sic] result of the employer's conduct such that the employee had no effective or real choice but to resign. Unlike the situation in (1), the requisite employer conduct is the essential element.[61]
[10] It seems clear...that the concept of constructive dismissal is to be accommodated by s 386(1)(b) and that concept is not subsumed in s 386(1)(a).
[11] Section 386(1)(a) seems plainly to be intended to capture the case law determining the meaning of termination (of the employment relationship) at the initiative of the employer. In Mohazab the Court considered that the expression "termination at the initiative of the employer" was:
". . . a reference to a termination that is brought about by an employer and which is not agreed to by the employee. Consistent with the ordinary meaning of the expression in the Convention, a termination of employment at the initiative of the employer may be treated as a termination in which the action of the employer is the principal contributing factor which leads to the termination of the employment relationship. We proceed on the basis that the termination of the employment relationship is what is comprehended by the expression 'termination of employment.'"[62]
Since that time, in good faith, Jane attempted to present opportunities that may become available where you could potentially be engaged with ATC Work Smart in a capacity that could match your skillsets, take advantage of your knowledge of ATC, and fit within ATC's operational and budget capacity.
A person who is entitled to apply under s 365 for the FWC to deal with a dispute must not make a general protections court application in relation to the dispute unless:
(i) the FWC has issued a certificate under paragraph 368(3)(a) in relation to the dispute;
(ii) the general protections court application is made within 14 days after the day the certificate is issued, or within such period as the court allows on an application made during or after those 14 days; or
(b) the general protections court application includes an application for an interim injunction.
a) the Act establishes multiple alternate pathways for an applicant and prospective litigants;
b) s 370 of the Act is to be interpreted against the background that while the Commission may determine the question of a person's entitlement to make an application to it, this may not be conclusive; and
[1] Coles Supply Chain Pty Ltd v Milford [2020] FCAFC 152; (2020) 279 FCR 591, 603 [54], special leave to appeal declined in [2021] HCASL 37 (Milford).
[3] Ibid 594 [15], 609-10 [86]; Fair Work Ombudsman v Austrend International Pty Ltd [2018] FCA 171; (2018) 273 IR 439, 444 [25]-[26]; Morris v Allied Express Transport Pty Ltd [2016] FCCA 1589, [117].
[4] Witness Statement of Emily Graham, [EG1] (Graham Statement).
[39] Witness Statement of Peter Adams, [5].
[47] Witness Statement of Jane Lawson, [7]-[8].
[59] [2017] FWCFB 3941; (2017) 271 IR 245 (Bupa).
[62] (2018) 273 IR 126, 129-30 [10]-[11] (references omitted).
[65] [1995] IRCA 625; (1995) 62 IR 200, 205-6.
[68] Fair Work Act 2009 (Cth) ss 368(1), (2).
[70] Milford (n 1) 607 [74]-[75].
Printed by authority of the Commonwealth Government Printer
Emily Graham
Atc Work Smart Inc. [2025] FWC 1209
(2020) 279 FCR 591
(2018) 273 IR 439
(2017) 271 IR 245
(2018) 273 IR 126
(1995) 62 IR 200