[2026] FWC 252
General information, not legal advice.
Fair Work Commission
2026-01-30
Original judgment source is linked above.
s.394 - Unfair dismissal
Application for an unfair dismissal remedy - valid reason for dismissal - dismissal was harsh and unreasonable - order for reinstatement made
[1] On 2 June 2025, Mr Benjamin Lewis made an application to the Fair Work Commission (Commission) under s.394 of the Fair Work Act 2009 (Cth) (FW Act) for a remedy, alleging that he had been unfairly dismissed from his employment with Essential Energy.
[2] Essential Energy is a New South Wales Government owned corporation responsible for operating and maintaining Australia's largest electricity network covering 95% of New South Wales and parts of Southern Queensland.
[3] Mr Lewis was employed as a Powerline Worker based at Leeton Depot by Essential Energy. Leeton is located in the Riverina region of New South Wales. On 14 May 2025, Mr Lewis was dismissed after behaving in an aggressive and threatening manner towards a colleague during a toolbox meeting on 20 February 2025.
[4] Mr Lewis believed that he was suffering from an anxiety attack at the time of the incident and explained that he was experiencing difficult personal circumstances, including his aunt being in palliative care and his father suffering from cancer.
[5] In summary, I have found that there was a valid reason for dismissal based upon Mr Lewis' conduct on 20 February 2025. However, due to other factors, including Mr Lewis' lengthy period of service, his difficult personal circumstances, the aggressive and threatening behaviour being a 'one-off' incident, and there being no prior disciplinary history, I have determined that Mr Lewis' dismissal was harsh and unreasonable and made orders for reinstatement, backpay and continuity of employment.
[6] The application was listed for hearing on 3 and 4 September 2025. At the hearing, Mr Lewis was represented by Ms Emily Strachan, Senior Legal Officer, Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia, Electrical Trades Union NSW and ACT Branch (ETU). Essential Energy was represented by Mr Stephen Crilly, Lawyer, who I granted permission to appear pursuant to s.596(2) of the FW Act as I was satisfied that it would enable the matter to be dealt with more efficiently, taking into account the complexity of the matter.
[7] Mr Lewis gave evidence at the hearing and was cross-examined by Mr Crilly. In addition, the following witnesses gave evidence on behalf of Mr Lewis and were cross-examined by Mr Crilly apart from Mr Southgate:
[15] The following witnesses gave evidence on behalf of Essential Energy and were cross-examined by Ms Strachan:
[19] Mr Lewis filed submissions in the Commission on 4 August 2025 and Essential Energy filed submissions in the Commission on 22 August 2025. I have considered the submissions made by the parties and all of the evidence before me in my determination of this matter and the conclusions I have reached.
Events leading up to the incident on 20 February 2025
[31] Mr Lewis said that he experienced unbearable personal stress at that time, including:
[39] Mr Meline provided a handwritten statement on or about 26 February 2025 which relevantly provided:
Ben Lewis launched a tirade of abuse at me, including calling me a fucking dog several times, and saying that I was a big man hiding behind my orange high visibility shirt, and to remove it and step outside, presumably to engage in a fight. There were many witnesses in the room that may be able to give a more detailed account of what happened, as my recollection of the event may be a little blurred, because of how surprised I was to be on the end of a verbal and potential physical attack.[36]
[41] Mr Donaldson, Mr Sidebottom, Mr Iannelli, Mr Ryan, Mr Morphett and Mr Sloan all gave evidence about the incident.
[43] Mr Sidebottom said that Mr Lewis said (or shouted) words to the effect of:
[45] During cross-examination, Mr Sidebottom agreed that it was possible that Mr Lewis said:
[52] Mr Meline provided the following evidence in relation to his comments to Mr Sidebottom:
[55] At 8:33am, Mr Sidebottom called Mr Lewis. He said that the conversation involved the following:
Return to work and disciplinary investigation
Allegation 1 - On or around 20 February 2025, just prior to a toolbox talk commencing at the Leeton Depot, another employee asked something to the effect of: 'do I need to bring popcorn?'. You responded to the employee with words to the effect of: 'you will be hiding under the desk by the time I'm finished'.
Allegation 2 - On or around 20 February 2025, during a toolbox talk at the Leeton Depot, you called another employee, Michael Meline, words to the effect of: 'a fucking dog'.
Allegation 3 - On or around 20 February 2025, during a toolbox talk at the Leeton Depot, you told Mr Meline words to the effect of: 'you're a big man hiding behind the orange shirt'. You then asked Mr Meline to remove his shirt and said words to the effect of: 'come outside' and 'I should punch you in the head'.
Allegation 4 - On or around 20 February 2025, during a toolbox talk at the Leeton Depot, another employee, Andrew Sidebottom, attempted to de-escalate the situation between you and Mr Meline. You told Mr Sidebottom words to the effect of: 'you can get fucked too, Andrew'.[64]
[64] The letter stated that the alleged conduct, if substantiated, may be in breach of Essential Energy's Building a Respectful Workplace - Eliminating and Managing Vilification, Discrimination, Bullying and Harassment Procedure, which requires that everyone in the workplace be treated with dignity and respect, and in breach of Essential Energy's Code of Conduct which requires employees to:
[66] Mr Meline said that he worked with Mr Lewis at least half a dozen times following the incident as Mr Lewis' leading hand. Mr Meline said that he was happy to work with Mr Lewis.
Mr Meline said that he was not interviewed as part of the investigation into the incident. Mr Meline submitted a letter of support for Mr Lewis when it appeared that Mr Lewis may be dismissed over the incident.[67]
[67] On 4 March 2025, Mr Lewis attended his first EAP counselling session. Mr Lewis said that the counsellor informed him that the incident was likely the result of a major anxiety attack.
Between 5 and 11 March 2025, Mr Lewis worked on call. Mr Lewis said that he worked with Mr Meline on several occasions during this period. Mr Lewis said that it felt like normal and that they had moved on from the incident.[68]
For the past ten years, I have worked alongside Mick Meline and have been subjected to his persistent aggressive and abusive behaviour. This ongoing pattern of behaviour, while never formally reported, has created a hostile work environment and significantly impacted my well-being.[70]
[72] On 3 April 2025, Mr Lewis received a letter from Mr Hinchcliffe (the Show Cause Letter) which:
The truth is, I've been carrying a heavy personal burden. My father has been battling cancer for the past 12 months, and as an only child, the responsibility and helplessness have been overwhelming. I've watched him deteriorate before my eyes. Trying to comfort my mum through it all has been heartbreaking. On top of that, I recently lost a close Aunty who had also been fighting cancer. My cousins - who have each other - couldn't understand how I was managing it all alone. I guess I wasn't.
I bottled it all up and kept pushing forward until I snapped. That moment, though brief, was the result of months of suppressed pain, fear, and stress. I had no right to take my personal pain out on anyone else - I know that. But it was entirely uncharacteristic of me.
Since the incident, I've taken real steps to get help. I contacted the Employee Assistance Program and my GP immediately. Both have confirmed I experienced an anxiety attack and that I am dealing with ongoing anxiety. My GP and EAP have now implemented strategies to help support my mental health and are actively monitoring me for depression. I had no idea I was struggling with my mental health - I thought I was handling it. But now I've learned how important it is to get help and not carry the load alone. I'm now actively receiving counselling and support.
I am confident a similar outburst won't happen again in the future now that I am on top of my mental health. If for some reason I do feel like I am about to have another outburst, I will remove myself from the situation and raise this with my supervisor before I commence or continue work. This is what I should have this done when I started to feel anger in the tool box meeting.
Essential Energy has always promoted mental health awareness and support. If we don't support employees when they reach out for help, especially after suffering a mental health episode, then that message loses its meaning. I want to be an example of how an employee can acknowledge a mistake, seek help, and return stronger - with the right support from their employer.
I am not a bully. I've actually been bullied much of my life - primary school, high school and in various jobs, and I know how damaging it can be. For 13 years I've volunteered as a junior rugby league coach, and I wouldn't be trusted in that role if I was the kind of person I appeared to be in that one moment.[79]
[77] On 12 May 2025, Ms Holly Munro, HR Business Partner, Essential Energy, prepared a Recommendation that Mr Lewis be dismissed (the Dismissal Recommendation). The Dismissal Recommendation included the following observations:
Based on the show cause response from Mr Lewis, the allegations remain substantiated - that he has breached the Essential Energy Code of Conduct and Respectful Workplace Procedure resulting in what could reasonably be considered as serious misconduct.
Given the seriousness of the misconduct, the recommended option is to continue with termination of employment for Mr Lewis.
If an outcome of dismissal is determined for Mr Lewis, it is also recommended that in order to support him during and post the proposed exit, suggest approval for the provision of:
• Ongoing EAP support post exit up to 6 months, should it be required.[82]
When can the Commission order a remedy for unfair dismissal?
[87] Section 390 of the FW Act provides that the Commission may order a remedy if:
(a) the Commission is satisfied that the person was protected from unfair dismissal at the time of being dismissed; and
[88] Both limbs must be satisfied. I am therefore required to consider whether Mr Lewis was protected from unfair dismissal at the time of being dismissed and, if I am satisfied that Mr Lewis was so protected, whether Mr Lewis has been unfairly dismissed.
[89] Section 385 of the FW Act provides that a person has been unfairly dismissed if the Commission is satisfied that:
(b) the dismissal was harsh, unjust or unreasonable; and
(c) the dismissal was not consistent with the Small Business Fair Dismissal Code; and
(d) the dismissal was not a case of genuine redundancy.
[90] There was no dispute, and I find that Mr Lewis has been dismissed within the meaning of s.385 of the FW Act.
[91] Under s.396 of the FW Act, the Commission is obliged to decide the following matters before considering the merits of the application:
(a) whether the application was made within the period required in subsection 394(2);
(b) whether the person was protected from unfair dismissal;
(c) whether the dismissal was consistent with the Small Business Fair Dismissal Code;
(d) whether the dismissal was a case of genuine redundancy.
[92] Section 382 of the FW Act provides that a person is protected from unfair dismissal if, at the time of being dismissed:
(a) the person is an employee who has completed a period of employment with his or his employer of at least the minimum employment period; and
(ii) an enterprise agreement applies to the person in relation to the employment;
(iii) the sum of the person's annual rate of earnings, and such other amounts (if any) worked out in relation to the person in accordance with the regulations, is less than the high income threshold.
[93] There is no dispute about these matters and I am satisfied that:
[94] Having considered each of the initial matters, I am required to consider the merits of the application.
Was the dismissal harsh, unjust or unreasonable?
[95] Section 387 of the FW Act provides that, in considering whether it is satisfied that a dismissal was harsh, unjust or unreasonable, the Commission must take into account:
(a) whether there was a valid reason for the dismissal related to the person's capacity or conduct (including its effect on the safety and welfare of other employees); and
(b) whether the person was notified of that reason; and
(c) whether the person was given an opportunity to respond to any reason related to the capacity or conduct of the person; and
(d) any unreasonable refusal by the employer to allow the person to have a support person present to assist at any discussions relating to dismissal; and
(e) if the dismissal related to unsatisfactory performance by the person - whether the person had been warned about that unsatisfactory performance before the dismissal; and
(f) the degree to which the size of the employer's enterprise would be likely to impact on the procedures followed in effecting the dismissal; and
(g) the degree to which the absence of dedicated human resource management specialists or expertise in the enterprise would be likely to impact on the procedures followed in effecting the dismissal; and
(h) any other matters that the FWC considers relevant.
[97] I set out my consideration of each of these criteria below.
Was there a valid reason for the dismissal related to Mr Lewis' capacity or conduct?
[100] There is no dispute that at the toolbox meeting on 20 February 2025, Mr Lewis called Mr Meline a 'fucking dog'. However, there is a dispute between the parties as to whether:
[101] In my view, the conduct which Mr Lewis admitted to, namely calling Mr Meline a 'fucking dog' and saying 'he needs a punch in the head', was a breach of the Code of Conduct and a valid reason for the dismissal. It is therefore probably unnecessary for me to make findings in relation to the matters in contention, but I do so for completeness.
[102] At the outset, I note that Mr Lewis did not dispute that he invited Mr Meline to go outside and that he said 'I should punch you in the head' in his initial response to the allegations dated 11 March 2025. However, he disputed these matters in his response dated 24 April 2025 to the Show Cause Letter. On this basis, Essential Energy urged me to find that Mr Lewis was not a credible witness. I do not make this finding. There was no dispute that Mr Lewis was emotional during the incident on 20 February 2025 and I observe that Mr Sidebottom records this in his notes of the meeting. For this reason, I believe that it is unlikely that Mr Lewis has a clear and consistent recollection of what he said at the meeting and that this explains why his response to the allegations differs between his response dated 11 March 2025 and his response dated 24 April 2025. In my view, Mr Lewis' emotional state, rather than any dishonesty, resulted in Mr Lewis' version of events being unreliable.
[103] In contrast, Mr Sidebottom made notes of the incident on the day it happened. In relation to the allegation that Mr Lewis invited Mr Meline to go outside, all of the witnesses had different versions of the words actually said by Mr Lewis. However, both Mr Sidebottom and Mr Meline made written records of the incident soon after it occurred which recorded that they believed that the reference to going outside was an invitation to fight. Mr Meline also repeated this allegation in his witness statement for the proceedings before me. Although neither Mr Sidebottom nor Mr Meline allege that Mr Lewis actually said that he wanted Mr Meline to go outside so they could fight, I find, based on the evidence of Mr Sidebottom and Mr Meline, that a reasonable person in the position of Mr Meline would have regarded Mr Lewis' reference to 'go outside' to an invitation to fight outside.
[104] In relation to whether Mr Lewis said, 'I should punch you in the head' or, 'he needs a punch in the head', I find that both of these statements are of equal seriousness as they both involve a desire on the part of Mr Lewis that Mr Meline be physically assaulted. Although I believe that Mr Lewis' recollection of the incident is less reliable than Mr Sidebottom's, I note that Mr Lewis' claim that he said, 'he needs a punch in the head', is partially corroborated by:
[105] I also note that during cross-examination, Mr Sidebottom accepted that it was possible that Mr Lewis said, 'You need a punch in the head' rather than 'I will punch you in the head'.
[106] Taking all of the evidence into account, I find that it is more likely than not that Mr Lewis said in relation to Mr Meline, 'he needs a punch in the head' rather than 'I will punch you in the head'.
[107] In relation to the allegation that Mr Lewis said, 'you can get fucked too, Andrew', on one view, this seems unlikely given the high regard that Mr Lewis said he has for Mr Sidebottom and because Mr Sidebottom had no involvement in the issues which caused Mr Lewis to become aggressive towards Mr Meline. However, Mr Lewis was in a highly irrational and emotional state, so what is likely to have happened may not be readily explained by his usual attitude towards the people involved. As Mr Sidebottom was emphatic in his view that the 'get fucked' comment was directed towards him, and as I believe that Mr Sidebottom's account of the incident is more reliable that Mr Lewis', I find that it is more likely than not that Mr Lewis said, 'you can get fucked too, Andrew'.
[108] In conclusion, I find that there was a valid reason for dismissal because Mr Lewis breached the Code of Conduct on 20 February 2025 by:
[109] I do not accept Mr Lewis' submission that because he did not deliberately breach the Code of Conduct there was no valid reason for the dismissal. There was no medical evidence provided which supports a finding that Mr Lewis' behaviour was involuntary. I accept that there were mitigating factors which may explain Mr Lewis' behaviour, but these matters are relevant to my consideration under s.387(h) and do not negate my findings that there was a valid reason for the dismissal.
[110] Finally, there was concern expressed by Mr Lewis that he was dismissed because Essential Energy found that his actions were premeditated on the basis of his exchange with Mr Ryan at the commencement of the toolbox meeting. Mr Lewis said that he was not given an opportunity to respond to this allegation, however Essential Energy said that the allegation was clear on the face of Allegation 1.
[111] Based on Mr Lewis' exchange with Mr Ryan and his conversation with Mr Sidebottom the previous afternoon, I believe that Mr Lewis was planning to express concern about double standards during the toolbox meeting. However, there is no basis for me to find that Mr Lewis was planning to do so in an aggressive and abusive manner. This is because there is no evidence that Mr Lewis has ever, during his 16 years of service with Essential Energy, referred to someone as a 'fucking dog' or told anyone to 'get fucked'.
[112] Essential Energy submitted that Mr Lewis previously behaved in a threatening manner when he said to Mr Sidebottom in 2021,'lucky [you're] at work' based on notes kept by Mr Sidebottom. However, this evidence is of limited probative value and highly prejudicial to Mr Lewis as the notes do not appear to have been shared with Mr Lewis prior to the unfair dismissal proceedings and he was not subject to any disciplinary proceedings arising from the alleged incident. Further, in his evidence in reply, Mr Lewis denied that he threatened Mr Sidebottom. In the circumstances, I find that there is insufficient evidence to establish that the 2021 incident as described by Mr Sidebottom occurred. I also note that there is reference in Mr Sidebottom's and Mr Meline's evidence of an incident involving Mr Lewis seven or eight years ago where 'threats were made', however, there was no evidence as to what was allegedly said by Mr Lewis at the time so I make no findings in relation to this matter.
[113] In my view, it is highly unlikely that a person with a good employment record who has no history of aggression in the workplace would plan to conduct themselves in the way that Mr Lewis did on 20 February 2025.
[114] Having regard to all of the evidence before me, I find that Mr Lewis' conduct on 20 February 2025 was out of character and not premeditated.
[116] Based on the evidence before me, I find that Mr Lewis was notified of the valid reason in the letter of termination dated 14 May 2025.
Was Mr Lewis given an opportunity to respond to any reason related to his capacity or conduct?
[117] Based on the evidence before me, I find that Mr Lewis was given an opportunity to respond to the reasons related to his conduct and did so when he submitted written responses to Essential Energy on 11 March 2025 and 24 April 2025.
Did Essential Energy unreasonably refuse to allow Mr Lewis to have a support person present to assist at discussions relating to the dismissal?
[118] Mr Lewis did not contend that he was refused a support person. Accordingly, I find that Essential Energy did not unreasonably refuse to allow Mr Lewis to have a support person present to assist at discussions relating to the dismissal.
Was Mr Lewis warned about unsatisfactory performance before the dismissal?
[119] As the dismissal did not relate to unsatisfactory performance, this factor is not relevant to the present circumstances.
To what degree would the size of Essential Energy's enterprise and the absence of dedicated human resource management specialists or expertise in Essential Energy's enterprise be likely to impact on the procedures followed in effecting the dismissal?
[120] Mr Lewis submitted that the size of Essential Energy (s.387(f)) and its human resources team (s.387(g)) should have resulted in a fair and supportive process being followed but that it was not.
[121] In relation to s.387(g), this relates to whether there was an absence of dedicated human resource management specialists or expertise in Essential Energy's enterprise. As Essential Energy is a large organisation with a dedicated human resources team, s.387(g) has no relevance to the application before me.
[122] In relation to s.387(f), the evidence is that Essential Energy made the decision to dismiss Mr Lewis after considering the Dismissal Recommendation and having a number of internal discussions. The Dismissal Recommendation shows that Essential Energy had difficulty in accepting the validity of the matters which Mr Lewis raised in mitigation, that is, his past difficulties with Mr Meline and the health issues experienced by his father and aunt.
[123] In relation to Mr Lewis' relationship with Mr Meline, the Dismissal Recommendation recorded that other than a verbal warning issued to Mr Meline due to an interaction between him and Mr Lewis in 2019, 'there are no records on file regarding reports of behaviour that had caused a hostile work environment for Mr Lewis, and no investigations have ever been conducted into this alleged behaviour.' The report contrasted the lack of complaints made by Mr Lewis against Mr Meline with four complaints allegedly received by Essential Energy in relation to Mr Lewis' behaviour on 20 February 2025. These complaints were not in evidence before the Commission.
[124] In relation to the health issues experienced by Mr Lewis' father and aunt, the Dismissal Recommendation reiterated earlier concerns that Mr Lewis 'still does not address the concerning point that he had not addressed this with any of his colleagues or his manager prior to his outburst' and... 'There are many supports the organisation has in place to address these types of issues, including IMSAFE, EAP, 1:1 conversations with his manager, HRBP and HIMS support, however none of these have been utilised until after the incident occurred.' This statement was made despite Mr Lewis saying in his show cause response that he 'had no idea [he] was struggling with [his] mental health - [he] thought [he] was handling it' and that his GP and EAP had implemented strategies to help support his mental health and were actively monitoring him for symptoms of depression.
[125] The termination letter of 14 May 2025 advised that Mr Lewis' response to the Show Cause Letter, including the mitigating circumstances provided, had been thoroughly reviewed and considered prior to reaching the final decision to dismiss Mr Lewis. However, I believe that this is unlikely, based on the statements made only two days earlier in the Dismissal Recommendation, which show that Essential Energy either disregarded or placed very little weight on the matters which Mr Lewis raised in mitigation. In doing so, Essential Energy also failed to give Mr Lewis the opportunity to address its concerns about these matters.
[127] Section 387(h) requires the Commission to take into account any other matters that the Commission considers relevant.
[129] An employee's long and satisfactory work performance or history may be taken into consideration under s.387(h) of the FW Act and, depending on all the circumstances, may weigh in favour of a conclusion that the dismissal of the employee was harsh, unjust or unreasonable.[101]
[130] I make the following factual findings based upon Mr Lewis' unchallenged evidence about these matters:
[132] Based on this evidence, I find that Mr Lewis' behaviour on 20 February 2025 was out of character. I accept Mr Lewis' evidence that he was distressed about his aunt's and father's serious health conditions and find that this distress was likely to have contributed to Mr Lewis' outburst. I note that Mr Hinchcliffe said as much in the Show Cause Letter when he stated that Mr Lewis 'presented to work to undertake high-risk work as a Powerline Worker, aware that [he] was experiencing significant stress that...on this occasion resulted in a workplace incident causing a potential psychological and physical injury to Mr Meline and a hostile work environment for his colleagues.' [emphasis added]
[133] In my view, a reasonable employer faced with a long serving employee engaging in poor behaviour which was uncharacteristic of that employee would ordinarily question whether there were any underlying issues or surrounding circumstances which explained the behaviour. In the case of an employee who has close family members suffering from serious health issues, I would expect a reasonable employer to apply a common-sense approach and be able to draw a connection between the employee's difficult personal circumstances and their uncharacteristic poor behaviour and treat this as a significant mitigating factor, even if medical evidence explaining the poor behaviour was not available. Essential Energy's failure to do so is a matter which weighs in favour of a finding that the dismissal was unfair.
[134] In Mr Lewis' case, Essential Energy became fixated with Mr Lewis' actions in attending work in a distressed state and appeared to be incapable of moving past this and accepting that Mr Lewis' behaviour was likely to be a 'one-off' reaction to very challenging personal circumstances. In this regard, Essential Energy was critical of Mr Lewis for attending work and claimed that Mr Lewis was aware that he was experiencing significant stress that could have had serious implications to himself, his colleagues and the public. However, there was simply no evidence that Mr Lewis was aware of these matters and in fact Mr Lewis said in his letter to Essential Energy of 24 April 2025 that he had no idea he was struggling with his mental health, which appears to have been disregarded by Essential Energy. Further, Essential Energy's expectation that Mr Lewis would be aware that he was experiencing significant stress suggests that it believed that Mr Lewis should have acted in a highly rational and sensible way on the morning of 20 February 2025 in circumstances where his subsequent conduct towards Mr Meline showed that he was neither rational nor sensible. In doing so, Essential Energy applied a 'one size fits all' approach to Mr Lewis' conduct which ignored the range of ways in which people respond to stressful situations. Essential Energy should have informed Mr Lewis that it continued to be concerned that Mr Lewis attended work while experiencing significant stress after receiving his letter of 24 April 2025 so that Mr Lewis could have addressed these concerns, which may have included giving Essential Energy permission to speak to his EAP counsellor and GP. Essential Energy's failure to do so weighs in favour of a finding that the dismissal was unfair.
[135] There is no indication in the Dismissal Recommendation that Essential Energy sought further information from Mr Sidebottom about the relationship between Mr Lewis and Mr Meline. Essential Energy's failure to do so weighs in favour of a finding that the dismissal was unfair. If Essential Energy had done this, Essential Energy would have ascertained that Mr Lewis and Mr Meline have had a somewhat difficult relationship over the years, that they had made complaints about each other that they did not wish to take further, that Mr Meline had acted in an abusive way towards Mr Lewis in 2020, and that Mr Lewis was concerned about 'dobbing' on Mr Meline in relation to the 2020 incident.
[136] In the aftermath of the incident, Mr Lewis and Mr Meline continued to make complaints about each other which they downplayed during the hearing. For example, Mr Sidebottom said that immediately after the incident, Mr Meline told him these types of threats had happened before in the field years ago and that he never wanted to work with Mr Lewis again. Further, on 11 March 2025, which was almost three weeks after the incident, Mr Lewis submitted his written response to the allegations in which he referred to Mr Meline's persistent aggressive and abusive behaviour as 'contextual background'. Essential Energy submitted that I should make adverse credit findings about the evidence of Mr Lewis and Mr Meline because of the apparent inconsistency between these complaints and their respective evidence during the hearing that they have a good relationship.
[137] When considered with all of the other evidence, Mr Lewis' complaints about Mr Meline appear to be in relation to conduct at least four years earlier and not about any recent conduct. While on one hand, these complaints suggest that Mr Lewis has had difficulty 'moving on' from his previous issues with Mr Meline, I believe that it was important that Mr Lewis informed Essential Energy of this history for the purpose of responding to the allegations, as it is difficult to make any sense of Mr Lewis' behaviour on 20 February 2025 without this information. Similarly, I believe that Mr Meline's complaints about Mr Lewis immediately after the incident need to be understood in the context of Mr Meline being on the receiving end of unexpected abuse and threats by Mr Lewis.
[138] Ultimately, I find that Mr Lewis' and Mr Meline's positive attitude toward each other during the hearing was genuine and can be explained partly by the passage of time and partly by the fact that Mr Lewis is now receiving treatment for mental health issues which may have previously inhibited his ability to resolve conflict. I note that Mr Sidebottom gave evidence that Mr Meline and Mr Lewis get along if they do not work together, and that both Mr Lewis and Mr Meline gave evidence that they have worked together after the incident without any issues.
[139] Mr Sidebottom annexed Essential Energy's 'Fair and Just' Policy to his statement. The Fair and Just Policy is referenced in the Dismissal Recommendation.
[140] The 'Policy Statement' in relation to the Fair and Just Policy provides:
The company is committed to a Fair and Just culture in all divisions and at all levels. The intent of a Fair and Just Culture is to provide a working environment where everyone knows what is expected of them, where the right workplace behaviours are being recognised and reinforced, and where the right responses are being applied to the wrong behaviours.[104]
[141] The Fair and Just Policy also provides:
A Fair and Just culture...requires that behaviours inconsistent with our values are always addressed and that responses subsequently determined are based on a clear understanding of all factors contributing to the behaviours. [emphasis added] This recognises that:
[142] The Fair and Just Policy refers to five categories of employee conduct, which are exceptional, expected, simple error, at-risk and reckless. The exceptional and expected categories are used to describe employee behaviour which is positive, while the simple error, at-risk and reckless categories are used to describe employee behaviour which has negative consequences.
[143] The Fair and Just Policy has a 'Decision Support Tool' which refers to the five categories of employee conduct and relevantly provides:
This tool is a guide to follow when considering the appropriate response to an observed behaviour or incident. It must be used in conjunction with an appropriate assessment or incident investigation process to identify all contributing factors. This tool has been designed to be read from left to right. The questions in the 'behaviour' rows are designed to define and classify the types of behaviour displayed. These questions are not exhaustive and should be used as a guide when considering appropriate responses to behaviours. Likewise, the 'responses' for the employee and the manager are examples of the types of outcomes or responses that can be expected for different types of behaviour. All responses will be implemented based on organisational policies, procedures, and programs as appropriate.[106]
[144] In relation to behaviour of managers, the following questions are posed in the section dealing with the 'reckless' category:
[145] The notes that Mr Sidebottom annexed to his witness statement suggest that the answer to the above questions was 'yes' on at least two occasions and that the 'right responses' were not always 'being applied to the wrong behaviours'. I have already referred to Mr Sidebottom not reporting the incident which occurred on 27 October 2020 between Mr Meline and Mr Lewis, although Mr Meline verbally abused Mr Lewis during this incident and Mr Sidebottom agreed that verbal abuse constitutes a breach of the Code of Conduct.
[146] The notes also refer to an incident on 10 May 2023 where Mr Lewis went home after Mr Dan Cregan told Mr Lewis to 'go fuck himself' during a toolbox talk in response to a request by Mr Lewis that 'those who dirtied [the] truck could they please clean it'. I understand from Mr Lewis' evidence that Mr Cregan became his leading hand after Mr Meline. Mr Sidebottom recorded that, 'Our depot being open for Banter I thought this was what it was and [didn't] think [too] much more'. I understand from this statement that Mr Sidebottom regarded Mr Cregan's conduct as 'banter' rather than a breach of the Code of Conduct.
[147] Mr Sidebottom's notes of the incidents on 27 October 2020 and 10 May 2023 which record that Mr Lewis was abused apparently without significant consequence to the two perpetrators are indicative of a workplace culture which tolerated such behaviour.
[148] The evidence before me is that the Leeton Depot comprised of workers who had worked there for many years who lived in the local area, which is a close knit community, and that many of the Leeton Depot employees knew each other before commencing work there and socialised outside of work.
[149] This appears to have created an environment where professional boundaries were blurred by personal relationships, and familiarity resulted in non-professional behaviour creeping into the workplace and being tolerated by management. There was also reluctance to compromise personal relationships and friendships by making complaints about poor behaviour. In my view, these are factors which are likely to have contributed to Mr Lewis' conduct on 20 February 2025 but there is no indication that they were taken into account in formulating Essential Energy's response to that conduct as required by the Fair and Just Policy. This is a matter which weighs in favour of a finding that the dismissal was unfair.
[150] Based upon the evidence before me, I make the following additional findings which are relevant to my consideration under s.387(h):
[151] Essential Energy submitted that I should exercise caution when considering Mr Lewis' expressions of remorse in light of his inconsistent evidence and his claims that his actions on 20 February 2025 were involuntary. I accept that Mr Lewis' remorse is genuine, and I do not believe that there is anything inconsistent about Mr Lewis claiming that his behaviour was involuntary while accepting that the behaviour caused distress to Mr Meline and others and taking responsibility for that distress. I have earlier stated that I believe that Mr Lewis' inconsistent evidence resulted from him not having a clear memory of the events rather than any dishonesty on his part. I also believe that it is a normal human reaction for a person to reflect on behaviour which is uncharacteristic and which they regret and to try to come to terms with the possible reasons for that behaviour. I believe that the additional detail which Mr Lewis provided in the letter to Essential Energy on 24 April 2025 is likely to be the product of such an exercise.
Is the Commission satisfied that the dismissal of Mr Lewis was harsh, unjust or unreasonable?
[152] I have made findings in relation to each matter specified in s.387 as relevant.
[153] I must consider and give due weight to each of these matters as a fundamental element in determining whether the termination was harsh, unjust or unreasonable.[108]
[154] Mr Lewis' breach of the Code of Conduct establishes that there was a valid reason for the dismissal related to Mr Lewis' conduct. This weighs in favour of a finding that the dismissal was not unfair. My findings with respect to ss.387(b)-(d) also weigh in favour of a finding that the dismissal was not unfair. The matters in ss.387(e)-(g) are not relevant.
[155] The way in which Essential Energy considered the various mitigating factors raised by Mr Lewis and applied the Fair and Just Policy are relevant to my consideration under s.387(h). These matters included that Essential Energy:
[156] In addition, Essential Energy did not put Mr Lewis sufficiently on notice of the above concerns to allow him to respond, and where he did respond, Essential Energy did not have sufficient regard to those responses.
[157] Having considered each of the matters specified in s.387 of the FW Act, I am satisfied that the dismissal of Mr Lewis was harsh and unreasonable because the seriousness of Mr Lewis' conduct in breaching the Code of Conduct is outweighed by:
[159] I may, subject to the FW Act, order Mr Lewis's reinstatement, or the payment of compensation to Mr Lewis.
[160] Mr Lewis is seeking reinstatement and submitted that reinstatement is appropriate.
[161] Essential Energy submitted that reinstatement is inappropriate because:
[163] In relation to the seriousness of Mr Lewis' conduct, I accept that it was serious and that it caused distress to Mr Meline and potentially to other employees. However, based on Mr Lewis' previous history and that evidence that he is now receiving treatment for the issues which he says contributed to the behaviour, I believe that such conduct is unlikely to reccur. In my view, the seriousness of Mr Lewis' conduct does not lead to a finding that reinstatement is inappropriate when all of the other circumstances are considered.
[164] Having regard to all of the evidence before me, I am satisfied that reinstatement of Mr Lewis is appropriate.
Reinstatement - to what position should Mr Lewis be appointed?
[165] Section 391(1) of the FW Act provides that an order for a person's reinstatement must be an order that the person's employer at the time of the dismissal reinstate the person by:
(a) reappointing the person to the position in which the person was employed immediately before the dismissal; or
(b) appointing the person to another position on terms and conditions no less favourable than those on which the person was employed immediately before the dismissal.
[166] In the absence of any evidence to the contrary, I am satisfied that it is open to me to make an order reappointing Mr Lewis within 21 days of the date of this decision to the position in which Mr Lewis was employed immediately before the dismissal.
Is it appropriate to make an order to maintain continuity and/or lost pay?
[167] Section 391(2) of the FW Act provides that, if the Commission makes an order for reinstatement and considers it appropriate to do so, the Commission may also make any order that the Commission considers appropriate to maintain the following:
(b) the period of the person's continuous service with the employer or, if applicable, the associated entity.
[168] Section 391(3) of the FW Act provides that, if the Commission makes an order for reinstatement and considers it appropriate to do so, the Commission may also make any order that the Commission considers appropriate to cause the employer to pay to the person an amount for the remuneration lost, or likely to have been lost, by the person because of the dismissal.
[169] Section 391(4) of the FW Act provides that, in determining an amount for the purposes of such an order, the Commission must take into account:
(a) the amount of any remuneration earned by the person from employment or other work during the period between the dismissal and the making of the order for reinstatement; and
(b) the amount of any remuneration reasonably likely to be so earned by the person during the period between the making of the order for reinstatement and the actual reinstatement.
[171] Taking into account all of the circumstances of the case, including Mr Lewis' length of service and that he has experienced reduced earnings as a result of the dismissal, I consider it appropriate to make orders to maintain Mr Lewis' continuity of employment and period of continuous service with Essential Energy and in respect of lost remuneration.
(a) Hilder v Sydney Trains - a 50% reduction in lost earnings where the dismissal was because of a breach of the drug and alcohol policy ;[114]
(b) Dyson v Centennial Myuna Pty Ltd - six months backpay was reduced by three months because it was considered appropriate that the employee bear a substantial degree of responsibility for the financial consequences of his dismissal;[115]
(c) Johnson v Chelgrave Contracting Australia Pty Ltd - backpay was reduced by 15% because the employee had not done everything he could have done in order to avoid a safety breach;[116]
(d) Morcos v Serco Australia Pty Ltd - no backpay was ordered because the employee 'had made a mistake by attending work after having consumed alcohol';[117] and
(e) Wakefield v Sunraysia Institute of TAFE - backpay was reduced by 25% to take into account the employee's misconduct in sending the email to his former employer, and to 'reinforce to the Applicant the importance of not repeating this behaviour in the future'.[118]
[174] I have taken all of the circumstances of the case into account and have decided to reduce the amount Essential Energy is required to pay as compensation by 20 per cent in recognition that Mr Lewis breached the Code of Conduct. I therefore consider it appropriate to make an order causing Essential Energy to pay to Mr Lewis 80 per cent of the amount that Mr Lewis would have earned for the period from his dismissal to the date of his reinstatement, less the notice paid on termination and any income earned during this period. If the parties are unable to reach an agreement on this amount, I will list the matter for determination of the amount to be paid.
[175] I have found that there was a valid reason for the dismissal because Mr Lewis breached the Code of Conduct when he acted in an aggressive and threatening manner towards Mr Meline, during a toolbox meeting on 20 February 2025.
[176] I have also found that at the time of the incident, Mr Lewis was experiencing difficult personal circumstances which Essential Energy gave insufficient weight to when considering the appropriate response to Mr Lewis' conduct.
[177] Based upon these findings, the unlikelihood of the misconduct recurring, and Mr Lewis' remorse and long and satisfactory period of service, I have concluded that the dismissal was harsh and unreasonable. I have made orders reappointing Mr Lewis to the position in which Mr Lewis was employed immediately before the dismissal, maintaining the continuity of Mr Lewis' employment and with respect to lost remuneration within 21 days of the date of this decision.
[178] An order giving effect to this decision has been separately issued in PR796184.

Ms E. Strachan, Senior Legal Officer from the ETU for the Applicant
[1] Statement of Michael Meline dated 31 July 2025 (Meline Statement) [1]-[2], Digital Hearing Book (DHB) 49
[2] Statement of James Iannelli dated 1 August 2025 (Iannelli Statement) [1]-[5], DHB 53
[3] Statement of Corey Ryan dated 1 August 2025 (Ryan Statement) [1]-[5], DHB 55-56
[4] Statement of Mark Morphett dated 1 August 2025 (Morphett Statement) [1]-[5], DHB 59
[5] Statement of Sean Sloan dated 4 August 2025 (Sloan Statement) [1]-[5], DHB 100
[6] Statement of Hayden Southgate dated 29 August 2025 (Southgate Statement) [4], DHB 219
[7] Witness Statement of Stephen John Magann dated 4 August 2025 (Magann Statement) [1]-[5], DHB 104
[8] Witness Statement of Brendon Neyland dated 21 August 2025 (Neyland Statement) [1]-[6], DHB 146-147
[9] Witness Statement of Andrew Sidebottom dated 22 August 2025 (Sidebottom Statement) [1]-[5]; [25], DHB 168, 170
[10] Statement of Ian Donaldson dated 21 August 2025 (Donaldson Statement) [1]-[2], DHB 157
[12] Statement of Ben Lewis dated 4 August 2025 (Lewis Statement) [1], DHB 72
[20] Sidebottom Statement [10]-[13], DHB 169
[21] Reply Statement of Ben Lewis dated 29 August 2025 (Lewis Reply) [4], DHB 209
[22] Reply Statement of Michael Meline dated 29 August 2025 (Meline Reply) [4]-[5], DHB 221
[23] Lewis Statement [5]-[6], DHB 72-73
[26] Lewis Statement [7]-[12], DHB 73
[27] Lewis Statement [14]-[15], DHB 74
[28] Sidebottom Statement [22], DHB 170
[37] Meline Statement [10]-[11], DHB 50
[38] Donaldson Statement [13]-[14], DHB 158
[40] Sidebottom Statement [29], DHB 171
[47] Meline Statement [12], DHB 50-51
[49] Sidebottom Statement [34], DHB 171-172
[53] Sidebottom Statement [35], DHB 172
[58] Sidebottom Statement [39], DHB 173
[85] Meline Statement [17]-[19], DHB 51
[91] Sayer v Melsteel Pty Ltd [2011] FWAFB 7498, [14]; Smith v Moore Paragon Australia Ltd PR915674 (AIRCFB, Ross VP, Lacy SDP, Simmonds C, 21 March 2002), [69]
[92] Selvachandran v Peteron Plastics Pty Ltd [1995] IRCA 333; (1995) 62 IR 371, 373
[94] Walton v Mermaid Dry Cleaners Pty Ltd [1996] IRCA 267; (1996) 142 ALR 681, 685
[95] Edwards v Justice Giudice [1999] FCA 1836, [7]
[96] King v Freshmore (Vic) Pty Ltd Print S4213 (AIRCFB, Ross VP, Williams SDP, Hingley C, 17 March 2000), [23]-[24]
[97] Bartlett v Ingleburn Bus Services Pty Ltd [2020] FWCFB 6429, [19]; Reseigh v Stegbar Pty Ltd [2020] FWCFB 533, [55]
[100] Ricegrowers Co-operative v Schliebs PR908351 (AIRCFB, Duncan SDP, Cartwright SDP, Larkin C, 31 August 2001), [26]
[101] Telstra Corporation v Streeter [2008] AIRCFB 15, [27]
[108] ALH Group Pty Ltd t/a The Royal Exchange Hotel v Mulhall (2002) 117 IR 357, [51]. See also Smith v Moore Paragon Australia Ltd PR915674 (AIRCFB, Ross VP, Lacy SDP, Simmonds C, 21 March 2002), [92]; Edwards v Justice Giudice [1999] FCA 1836, [6]-[7]
[110] Aurora Energy Pty Ltd v Davison PR902108 (AIRCFB, Watson SDP, Williams SDP, Holmes C, 8 March 2001), [25]
[111] See, eg, Regional Express Holdings Ltd v Richards [2010] FWAFB 8753, [29]
[112] [2025] FWC 516, 279
[113] [2023] FWC 3209, [183]
[114] [2019] FWC 8412, [142]
[118] [2019] FWC 4979, [123]
[119] [2023] FWC 3209, [184]
[120] [2025] FWC 516, 280
Printed by authority of the Commonwealth Government Printer
Benjamin Hayden Lewis
Essential Energy [2026] FWC 252
(1995) 62 IR 371
(1996) 142 ALR 681
(2002) 117 IR 357