2.2 The implied misleading or deceptive representation pleadings against Reino (ASOC, [30]-[39])
24 The implied misleading or deceptive representation pleadings are found in paragraphs [30]-[39] of the ASOC which read as follows:
30. Further, and repeating paragraph 6 & 7 above, by the lodgement of a tender to provide Parking Systems to the RFT Agencies, Reino impliedly represented to the RFT Agencies that it was not aware, after having made reasonable enquiries, of any facts, matters and/or circumstances rendering the TX and VX parking machines non-compliant with the technical and operational aspects of Pay Parking Systems referred to in the Request for Tender (Reino Relevant Matter).
31. At the time of lodgement of the Tender by Reino, Reino knew or ought to have known, and it was the fact, that the RFT Agencies:
a. required the parking fee collection machines to have pay-by-credit-card functionality through the use of a Bank and Scheme certified compliant payment solution
b. required parking fee collection machines to have functionality for payment to [be] made by Mastercard issued, contactless enabled credit cards via use of contactless functionality.
c. Required supply, installation and commissioning of the Pay Parking System to be completed and operational by 30 March 2014 in the case of the ACT and 30 May 2014 in the case of the NCA.
Particulars
The requirements were set out in the Request for Tender a document in the possession of Reino at the relevant time.
32. At the time of lodgement of the Tender by Reino, Reino knew or ought to have known, and it was the fact, that supply, installation and commissioning of a Pay Parking System on land was made available by the ACT Government and the CW Government for public parking would result in:
a. the RFT agencies becoming new merchants for the purposes of the Mastercard credit card system; and/or
b. each pay-by-credit-card parking fee collection machine installed in the Pay Parking System becoming a new terminal or in the alternative, a replacement terminal for the purposes of the Mastercard credit card system.
Particulars
By offering a Pay Parking system to the RFT Agencies having regard to the stated wish of the RFT Agencies to have functionality for payment to be made by Mastercard, it was business of Reino to understand the Mastercard system as it applied to Parking Agencies and the necessity of the RFT Agencies joining the Mastercard system as merchants so as to deploy the Pay Parking System, and to understand the necessity for each pay-by-credit-card parking fee collection machine in each Pay Parking System to be a Scheme & Bank-approved and an operational credit card terminal.
33. Each of the matters pleaded in paragraph 32 were Reino Relevant Matters as pleaded in Paragraph 30.
34. At the time of lodgement of the Tender by Reino, Reino knew or ought to have known, and it was the fact that Mastercard required all new MasterCard merchants after 1 January 2013 and all terminals newly installed or terminals replaced after 1 January 2013 for use in the MasterCard system to have Paypass Functionality (MasterCard's proprietary contactless solution).
Particulars
The particulars to paragraph 32 are repeated and further, it was the business of Reino to understand the requirements of Mastercard as they applied to merchants, such requirements being set out in a MasterCard Operations Bulletin dated 14 March 2011 with the said requirement of Paypass Functionality being at pages 4 and 5 of the MasterCard Operations Bulletin.
35. The matter pleaded in paragraph 34 was a Reino Relevant Matter as described in Paragraph 30.
36. In the premises at the time of lodgement of the Tender by Reino, Reino knew or ought to have known that it was the fact that Mastercard/EMV would not permit terminals located within unattended pay-by-credit-card parking fee collection machines to be installed before 1 April 2014 to be retrofitted with equipment for Paypass Functionality.
Particulars
The particulars to paragraphs 32 and 34 are repeated and by way of further particulars it was the business of Reino to understand the requirements of Mastercard as they applied to merchants.
37. The matter pleaded in paragraph 36 was a Reino Relevant Matter as described in Paragraph 30.
38. At all material times prior to the award to Reino of a contract by the RFT agencies arising out of the Request for Tender, Reino did not advise the RFT Agencies of the Reino Relevant Matters.
39. In the premises, by failing to advise the RFT Agencies of the Reino Relevant Matters the implied representations pleaded at paragraph 30 were misleading or deceptive or likely to mislead and deceive and further and in the alternative, the failure by Reino to disclose the Reino Relevant Matters to the RFT Agencies was conduct on the part of Reino that was misleading or deceptive or likely to mislead and deceive in contravention of the Competition and Consumer Act 2010 (Cth) Sch 2 ACL s 18.
25 In my view, these paragraphs should be struck out for the following reasons.
26 It is convenient first to consider paragraph [31] of the ASOC as that pleading is central to the implied misleading or deceptive representation pleadings against Reino and, if that pleading is struck out, the remainder of the pleadings with respect to this claim cannot stand. Paragraph [31] sets out those matters which the RFT Agencies are said to have required for a compliant tender. The balance of the paragraphs dealing with the implied misleading or deceptive representation pleadings set out the "Reino Relevant Matter[s]" which Reino allegedly knew (or ought to have known) were contrary to the requirements for a compliant tender but which Reino failed to disclose. Paragraph 31 in particular sets out the central allegation, being the requirement for the pay parking machines to have contactless functionality for payment to be made to MasterCard contactless credit cards. In this regard, counsel for Australian Parking emphasised in oral submissions:
… PTC was obliged to inform the RFT agencies adequately, and accurately, and correctly with respect to the MasterCard requirements, and we say PTC didn't do that. And we say that Reino, by reason of its obligations in answer to the RFT, was also obliged to tell the RFT agencies of that matter. In other words, the RFT agencies should not have been left in a state of misunderstanding as to the MasterCard requirements and their import for the purposes of their business conducting these ticketed parking areas, but also from the point of view that it was a relevant distortion of the marketplace for Reino to gain an unfair advantage by reason of the RFT agencies being left in this state of confusion or misapprehension as to the import of the MasterCard requirement.
(emphasis added.)
27 Australian Parking do not suggest that if paragraph 31 were struck out, the claim could proceed by reference only to the pleadings in 31 and (c).
28 However, not only does paragraph [31] fail in my view to plead the material facts or put Reino adequately on notice as to the case against it. The contradictions within the current pleading and particulars provided by Australian Parking reveal that the claim based on the implied misleading or deceptive representation as presently pleaded has no reasonable chance of success.
29 Paragraph [31] read with its "particulars" pleads in substance that the request for tender had three requirements which were set out in the request for tender document in Reino's possession. It can be inferred, therefore that the fact that the request for tender was in Reino's possession at the relevant time is the basis on which Australian Parking says that Reino knew (or ought to have known) of the requirements of contactless functionality for payment to be made by MasterCard contactless enabled credit cards and is the basis on which these requirements are said as a matter of fact to be required by the RFT Agencies.
30 First, however, the so-called "particulars" of knowledge or imputed knowledge should have been pleaded as material facts: see 19 and (5) above. Further and in any event, the particulars refer simply and inadequately to the whole request for tender. In this regard, the pleading fails to comply with FCR r 16.04(2) in that it fails to include the words which are material to the pleading. Indeed, it does not even state the relevant effect of the document: FCR r 16.04(1).
31 Secondly, by letter dated 30 March 2015 in response to a request for particulars from Reino, Australian Parking advised that the part of the request for tender relied upon for the pleadings at paragraphs 31 and (b) are the sections of that document which appear under the headings "2.5 Credit Card Processing and Clearance" in attachment 1 of Schedule 4 (NCA works) and "2.6 Credit Card Processing and Clearance" in attachment 2 of Schedule 4 (ACT works). While those sections set out 13 minimum requirements, there is no reference to any requirement for "functionality for payment to [be] made by Mastercard issued, contactless enabled credit cards via use of contactless functionality", as pleaded at 31; nor for a requirement in terms pleaded at 31. As such, Reino understandably submits that it is unclear from the pleading which of the 13 requirements are relied upon in support of the allegations at paragraphs 31 or (b).
32 Thirdly, the requirements identified by Australian Parking in the request for tender include:
CC3 Can process Visa and MasterCard.
…
CC12 The tendered solution must be upgradeable to include contactless payments. Tenderers should submit a cost to upgrade each device to include a contactless reader within the EMV environment. The NCA [ACT, as applicable] will not incur additional costs to replace or retrofit existing hardware or software modules to accommodate the contactless reader system. Additional contactless readers must be compatible with the tendered EMV credit card solution.
CC13 The tendered solution must include a front fascia that can easily accommodate a contactless reader upgrade without the need to replace the service door and fascia or require any machining.
(emphasis added.)
(I note that "EMV" is a reference to the three credit card providers, Europay, MasterCard and Visa.)
33 Thus, as Reino submits, the request for tender refers to contactless functionality upon upgrade only as a minimum requirement. Consistently with this, the request for tender elsewhere identifies "contactless card readers" as an "optional item". As a result, Reino submits that the pleading at paragraph 31 is ambiguous as to whether the reference to "contactless functionality" is a reference to a requirement that the pay parking machines accept contactless payments as at the date of installation or, in the alternative, that machines must be installed which are capable of being upgraded later to accept contactless payments.
34 Australian Parking denies that the reference to "contactless functionality" in paragraph [31(b)] is ambiguous and submits that, read in the context of the pleadings and what is described as the "MasterCard requirements", the reference can be read as a reference only to contactless functionality as at the time of installation. Thus counsel for Australian Parking submitted that:
…as far as the MasterCard requirements were concerned, what was tendered by Reino could not have been contactlessly functional, because MasterCard in its requirements say that contactless functionality cannot be retrofitted.
…
…"contactless functionality" and its meaning must be clear by the fact that I contemplate within the pleading the MasterCard requirements. No one is suggesting that the RFT [request for tender] said that contactless machines had to be put into the grounds at the relevant dates. What is said is that that the RFT [request for tender] didn't address the MasterCard requirements, and that occurred by reason of the contravening conduct of PTC and Reino. That's what the pleading starts with, and that's what the pleading ends with.
…
So it can't be said against me, with respect, that "contactless functionality" meant that at the time of installation of the machines, by reason of the contents of the RFT, had to be contactlessly functional. It can't be said against me because RFT says something completely different…What we say is that the RFT [A]gencies weren't properly advised as to what the MasterCard requirements were, and the ramifications of that for the RFT.
(emphasis added.)
35 I accept Australian Parking's explanation of what it intended the phrase "contactless functionality" to mean, i.e. that contactless pay parking machines had to be installed as opposed to machines which were merely capable of being retro-fitted with contactless functionality. However, the submission that Australian Parking does not allege that "the RFT said that contactless machines had to be put into the grounds at the relevant dates" is directly contradicted by the pleading at [31] of the ASOC. The requirements pleaded at [31] are particularised as being "set out in the Request for Tender". There is no pleading at [31] of any other basis on which Reino is said to know (or ought to have known) of the so called "MasterCard requirements". That being so, I accept Reino's submission that, as presently pleaded, the implied misleading or deceptive representation pleading is not reasonably arguable. It is, as Reino submits, not reasonably arguable to allege that it could engage in misleading and deceptive conduct in failing to disclose the alleged requirements of a third party, MasterCard, which are not requirements of the request for tender. It follows that paragraphs [30]-[39] must be struck out as paragraph [31] of the ASOC underpins all of the other pleadings on the implied misleading or deceptive representation claim: see at [26]-[27] above.
36 While given the conclusion I have reached it is unnecessary further to consider those pleadings, there are a number of other serious difficulties with the pleading which reinforce my decision that the whole of this pleading must be struck out.
37 First, I accept Reino's submission in any event that the ASOC does not plead (or particularise) the material facts that are relied upon for each "Reino Relevant Matter" said to render Reino's parking machines non-compliant with the "technical and operational aspects of Pay Parking Systems referred to in the Request for Tender" in paragraphs [32] to [37] of the ASOC. Yet those matters are necessary to provide Reino with fair notice of the case put against it: r 16.02(1)(d).
38 In this regard, as noted earlier Australian Parking conceded that the "MasterCard Operations Bulletin No. 2 dated 2 April 2014" given initially as a particular of the pleadings cannot provide a basis for the allegation that Reino knew of the "Reino Relevant Matters" given that Reino lodged the tender in 2013. However, Australian Parking still relied upon the alleged MasterCard requirements set out in the "MasterCard Operations Bulletin No 1 dated March 2011" (the Bulletin) as a particular of paragraphs [34] and [36] of the ASOC. Specifically, it is alleged that it was "the business of Reino to understand the requirements of Mastercard as they applied to merchants, such requirements being set out in [the Bulletin] with the said requirement of Paypass Functionality being at pages 4 and 5 of [the Bulletin]."
39 The relevant passage in the Bulletin relied upon is as follows:
• All Cards Have PayPass Functionality
All cards must have PayPass capabilities, effective with the following dates:
- Release 12.Q4 - all new cards made must have PayPass capability
- Release 14.Q2 - all existing back book of cards must have PayPass capability
…
• Merchant Categories PayPass Functionality
MasterCard requires that all merchants within the card acceptor business codes (MCCs) listed in the table below must support and accept PayPass cards using PayPass functionality, effective with the following dates:
- Release 12.Q4 - all new merchants and replacement terminals PayPass enabled
- Release 14.Q2 - all existing merchants PayPass enabled
The table includes, among other MCCs listed, "Parking Lots".
40 In oral submissions, Australian Parking submitted that the words "Release 12.Q4" is a reference to the fourth quarter of 2012. On this basis, Australian Parking submits that MasterCard made it clear to stakeholders and merchants that all newly installed terminals by 1 January 2013 had to be PayPass enabled machines. New machine providers would not be able to just upgrade existing machines.
41 However, even if it this construction of the relevant passage in the Bulletin is accepted, it is unclear from the pleading why this passage of a Bulletin is said to impose a "requirement" or even what is meant in this context by a requirement. The fact that the summary to the Bulletin states that "MasterCard will publish the associated rules revisions at a later date" highlights the lack of clarity.
42 Secondly, the implied representation pleaded at [30] from Reino's conduct in lodging the tender was that Reino "was not aware" of any matters rendering their pay parking machines non-compliant. Yet the pleadings at [32]-[38] of the ASOC assume that that implied representation is rendered misleading and deceptive by Reino failing to disclose information of which it simply ought to have been aware ,i.e., by a failure to disclose imputed knowledge. As currently pleaded, therefore, such a pleading could not succeed.
43 Finally, the pleadings fail to comply with FCR r 16.02(1)(a) in that they plead a range of separate and alternative allegations in a rolled up and unsatisfactory way. For example, paragraph [31] pleads that Reino knew of certain requirements, or ought to have known of them, and those requirements were in fact required by the RFT Agencies. This intermingling rendered the pleadings confused, complex and unclear. It meant, for example, that it was unclear whether a particular was intended as a particular of each alternative allegation or of them all. This highly undesirable form of pleading is repeated throughout the ASOC including in the allegations against PT Consultants. Added to this, the pleading uses inconsistent terms and it is unclear whether the terms are intended to bear the same meaning. For example, at some points the pleading refers to "PayPass functionality" and in other parts it refers to "contactless functionality". As a further example, at times reference is made to "parking fee collection machines" and other parts to "Pay Parking Systems".