Consideration
29 Given the agreement between the parties it is unnecessary to recite the submissions in detail.
30 That said, I make the following observations, taken in large part from the submissions.
31 First, under item 3 of s 224(3) of the ACL, the maximum pecuniary penalty for each contravention of s 33 of the ACL during the Available Period was $1.1 million. Pursuant to s 224(1)(a)(ii), if satisfied a person has contravened a relevant provision of the ACL (including s 33), the Court may order a person to pay a pecuniary penalty in respect of each contravening act or omission by the person. A contravention of s 33 occurred each time an Australian consumer accessed the Listings containing one or more of the Statements and read the Statements: Australian Securities and Investments Commission v La Trobe Financial Asset Management Ltd [2021] FCA 1417; (2021) 158 ACSR 363 at [91].
32 Although the precise number of occasions on which an Australian consumer viewed the Listings for Onavo Protect is unknown, during the Available Period, it was installed by Australian users on 271,220 separate occasions: SAFA [30]. Even if only half of the total downloads were made by separate Australian consumers, it still implies a maximum penalty of more than $145 billion. As raised above, the maximum penalty, while important, is "but one yardstick that ordinarily must be applied" and must be treated "as one of a number of relevant factors": Pattinson at [54]. That said, although the theoretical maximum remains relevant, it is so vast as to make precise calculation unnecessary and unhelpful, if it were even possible, and the penalty is best assessed by reference to other factors: Reckitt Benckiser at [157].
33 Second, I accept the contraventions can be characterised as a single course of conduct. Although Onavo Protect was made available on two different platforms (the App Store to iOS users and the Play Store to Android users), the Listings on each of those platforms contained similar Statements made by Facebook Israel and Onavo that are the basis for the admitted contraventions.. The statements were present in the Listings over many months. Onavo was registered as the developer for Onavo Protect in the App Store and Play Store and made it available on both platforms: SAFA [27]-[28]. The Onavo Product Team, mostly employed by Facebook Israel, was responsible for the development of Onavo Protect and writing the content of the Listings: SAFA [21], [43]. Facebook Israel and Onavo were both responsible for Onavo Protect, and for controlling and updating the content of the Listings: SAFA [28], [33].
34 Third, the nature and circumstances of the contraventions are undoubtedly serious. The Listings for Onavo Protect conveyed that Onavo Protect users' data would only be used for purposes of providing the Onavo Protect VPN and data management services, but did not mention that Onavo Protect also collected and supplied data about Australian users' online activities to the respondents for other purposes. The failure to make sufficient disclosures in the Listings for Onavo Protect may have deprived tens of thousands of Australian consumers of the opportunity to make an informed choice about the collection and use of their data before downloading and/or using Onavo Protect. Significantly, data about the online activities of those Australian consumers was able to be obtained and used (albeit, on an anonymised and aggregated basis) for purposes other than for the VPN and data management functions and services offered by Onavo Protect, without adequate disclosure that this was occurring. This is in the context where consumers had expected to download an app that would "protect [their] personal information" and "keep [their] data safe" (as promoted in the Listings). The conduct that was liable to mislead the public went to the heart of the nature and characteristics of Onavo Protect, given the purpose for which it was promoted in the Listings. The conduct occurred as part of Facebook Israel and Onavo's efforts to advertise and promote Onavo Protect, with a view to encouraging Australian consumers to download and activate the app.
35 The ACCC submitted that it is significant that users of Onavo Protect were only asked to accept the Terms of Service having already been induced to download the app. The ACCC noted the Terms of Service were 12 pages long and had no summary. Moreover, the Terms of Service themselves did not disclose that users' data would be provided to Meta, rather, consumers were required to follow a separate link to the Privacy Policy to understand how their data would be used. The Privacy Policy was itself 10 pages long. I accept those submissions. Plainly the conditions contained in the Terms of Service and Privacy Policy, when considered together with the statements in the Listings, were not sufficient to modify the contravening conduct: Butcher v Lachlan Elder Realty Pty Limited [2004] HCA 60; (2004) 218 CLR 592 at [151].
36 Fourth, the seriousness and impact of the contraventions is readily apparent from the detail of what actually occurred. Facebook Israel and Onavo collected the following types of data from Onavo Protect users through the Onavo Protect app and provided that data to their parent company, Meta (SAFA [47]):
(1) information about the user's device, including the type of device, its operating system, the mobile carrier or network, IP address, location information (such as the user's country or region), and unique device identifiers (for example, the Android device identifier available to developers and the iOS advertiser ID);
(2) information about the user's mobile applications and data usage, including the names and details of the applications installed on the user's device, the user's use of those applications (for example, information relating to the frequency with which users accessed applications, the time spent in those applications, and the actions taken by the user within those applications), the websites visited by the user (for example, domain names and uniform resource locators (URL)), and the amount of data the user used;
(3) log information and other data from the user's device, such as each webpage address visited (i.e., the exact URL and the different parameters attached to it) and data fields (i.e., the fields in the URL of the webpage address such as referral URL and ad network);
(4) metadata about the volume of traffic, user agent and domain when mobile data was transferred through the Onavo Protect servers; and
(5) location-related information when the user accessed location-based services, or based on IP addresses.
It is plain from that summary and the summary at [9] that Onavo Protect operated to collect extensive data about its Australian users for use by Meta in a wide range of commercial applications. The breadth and depth of the data and the purposes for which it was collected reinforce the seriousness of the admitted contraventions.
37 Fifth, during the Available Period, Onavo Protect was installed by Australian users on approximately 271,220 separate occasions. Although Australian consumers suffered no financial loss given Onavo Protect was free to download, financial loss is not the only measure of harm that is relevant. I accept, as submitted by the ACCC, that a consumer who was interested to download Onavo Protect was a consumer that was concerned about their online privacy. The ability of Australian consumers to make fully informed choices about the collection and use of their data by apps downloaded from App Store and Play Store listings is a "serious matter" which ought to be recognised by the Court in imposing a pecuniary penalty under the ACL: Australian Competition and Consumer Commission v Google LLC (No 4) [2022] FCA 942 at [40]; Australian Competition and Consumer Commission v Uber B.V. [2022] FCA 1466 at [14]-[15]. It has been accepted that in general terms, the maintenance of a fair, reliable and efficient market depends upon consumers having confidence that they are being given reliable and accurate information. If misrepresentations to consumers are not seen to attract appropriate penalties, consumer confidence will be undermined: Australian Competition and Consumer Commission v Birubi Art Pty Ltd (in liq) [2019] FCA 996; (2019) 374 ALR 776 at [29].
38 Sixth, neither Facebook Israel, nor Onavo has previously been found to have contravened the ACL: SAFA [66].
39 Seventh, the size and financial position of the contravening companies is set out in some detail at SAFA [58]-[60]. I accept, as the respondents submitted, that the proposed penalties are significant when regard is had to the size of the contraveners. Facebook Israel and Onavo are both indirect wholly owned subsidiaries of Meta: SAFA [8]-[9]. During the period from 1 January 2016 to 31 December 2022, Meta's reported annual consolidated revenue and net income by financial year is also detailed in the SAFA. I note that although Meta was involved in the use of the aggregated and anonymised data, it is agreed that it was not involved in the contravening conduct. That said, as the parties submitted, as deterrence necessitates that the penalty imposed carry a sufficient sting or burden, so as not to be seen as a mere cost of doing business, it is important that the penalty in the present case has regard to Meta's substantial resources: Australian Competition Consumer Competition v GlaxoSmithKline Consumer Healthcare Australia Pty Ltd (No 2) [2020] FCA 724 at [50]; Australian Competition and Consumer Commission v Oakmoore Pty Ltd (No 2) [2018] FCA 1170 at [105].
40 Eighth, although the Listings for Onavo Protect containing the Statements were deliberately made available to the public, it is agreed that they were not deliberately misleading.
41 Ninth, there is no evidence that any senior management of Facebook Israel or Onavo were involved in the contravening conduct: SAFA [57]
42 Tenth, Facebook Israel and Onavo admitted contravening the ACL, and agreed to the proposed orders and to make joint submissions on penalty. Prior to that, Onavo and Facebook Israel cooperated and engaged with the ACCC in relation to the investigation and subsequent litigation, including that they: provided information to the ACCC on a voluntary basis and responded to three notices issued by the ACCC under s 155 of the CCA; after the proceeding began (and issues relating to service of the proceeding had been resolved), worked collaboratively with the ACCC on case management issues such that only one case management hearing was held in the course of the proceeding; and engaged in settlement discussions with the ACCC and reached agreement to resolve the proceeding on the basis of the proposed relief, without the need for a contested hearing or a court-ordered mediation. It was accepted that this resulted in meaningful cost and time savings to the ACCC and the Court, despite the admissions of contravention having not been made until immediately prior to trial.
43 Eleventh, the Onavo Protect app is no longer available for download or available for use, nor is it advertised or promoted to consumers.