FEDERAL COURT OF AUSTRALIA )
VICTORIA DISTRICT REGISTRY )
GENERAL DIVISION ) No 762 of 1996
B E T W E E N:
AUSTRALIAN COMPETITION AND CONSUMER COMMISSION
Applicant
and
AUSTRALIAN SAFEWAY STORES PTY LIMITED
(ACN 004 319 939) First Respondent
and
GEORGE WESTON FOODS LIMITED
(ACN 008 429 632) Second Respondent
and
MARK JONES
Third Respondent
and
BERNIE BROOKES
Fourth Respondent
CORAM: GOLDBERG J
PLACE: MELBOURNE
DATE: 30 MAY 1997
REASONS FOR JUDGMENT
Introduction and background
The applicant ("the Commission") has filed an application seeking pecuniary penalties, declarations and injunctive relief against Australian Safeway Stores Pty Limited and two of its employees (the first, third and fourth respondents) and against George Weston Foods Limited (the second respondent) in relation to various contraventions of Pt IV of the Trade Practices Act 1974 ("the Act"). In its statement of claim the Commission sets out allegations in relation to five sets of
circumstances and the consequential contraventions of the Act upon which it relies. The first, third and fourth respondents have denied the allegations of contraventions of the Act and the proceeding against them must proceed to trial in the ordinary course. However, the second respondent ("GWF") has made certain admissions in its defence which result in GWF admitting that it has contravened the Act in five respects. On 21 February 1997 I ordered that the issues in the proceeding against GWF be heard separately from the issues in the proceeding against the other respondents and the purpose of the present proceeding is to fix, and order the payment of, pecuniary penalties by GWF. The Commission does not persist with its application for declaratory or injunctive orders against GWF.
The Commission and GWF have filed an agreed statement of facts which sets out the circumstances and conduct giving rise to the Commission's application. Affidavits have also been filed on behalf of GWF in relation to the assessment of the penalties. It is important to note that the statement of facts is agreed only as between the Commission and GWF and that the first, third and fourth respondents are not a party to the agreed statement and therefore are not to be taken as accepting the agreed facts.
GWF, a listed public company, is a flour miller and manufacturer of bread, biscuits, cakes and smallgoods. It also manufactures a range of products for the food industry, stockfeed for the rural industry and a range of cleaning products. According to its 1996 annual report it had an annual turnover of $1.28bn and employs almost 7000 people. It operates in more than 60 locations in Australia and New Zealand through a number of divisions and business units one of which is "Tip Top", a manufacturer and wholesaler of bread which has a division which operates in Victoria as a separate profit centre. Tip Top produces branded, plain wrap and generic products. The first respondent ("Safeway") operates a chain of supermarkets in Victoria and purchases approximately 19.2% of Tip Top's Victorian output and is Tip Top's largest customer in Victoria. Tip Top's sales are approximately 23% of plant bread sales in Victoria and approximately 11.5% of total bread sales in Victoria. Safeway's parent company, Woolworths Ltd, is a significant customer of Tip Top bread throughout Australia.
GWF has four directors on its board, one of whom is resident in the United Kingdom and two of whom are executive directors. One of the executive directors, Mr John Pascoe, is chief executive officer. The other executive director, Mr Robert Kelly, who is a lawyer, has the principal responsibility for GWF's program for compliance with the Act. GWF has a national corporate office and a decentralised management structure. Each division has a divisional chief executive who reports directly to the chief executive officer of GWF. Within each division there are State operations which operate as separate profit centres and are managed by a State manager. The Tip Top Victoria State manager reports to the national operations manager of the bread division based in Sydney who reports to the chief executive officer. The relevant contraventions were committed by employees within the Tip Top Victoria division which is part of the bread division.
The Contraventions
Preston - Fixing prices and restricting sale of bread
During 1995 GWF conducted a stall at the Preston market at which it retailed bread products and Safeway sold bread at its supermarket in Murray Road, Preston. On 24 March 1995 the Safeway store at Preston refused to accept a delivery of Tip Top bread because "you are selling bread across at the market cheaper than we are". This matter came to the attention of Tip Top's bakery sales manager Mr Lovett, its general manager of Victorian Operations Mr Guthridge and its State sales manager Mr Gunton. Mr Gunton was told by the third respondent Mr Jones, a category manager at Safeway, that all Tip Top products had been delisted from Safeway at Preston (that is Safeway Preston had ceased purchasing or stocking Tip Top products) because Tip Top's price at the Preston market stall was lower than the price for Safeway's "red spot" or "house brand" bread. Mr Gunton was told that Tip Top would not be permitted to recommence supply at Safeway Preston until Tip Top increased the supply of its bread and stopped selling branded bread from the Preston market stall. Mr Gunton and Mr Jones had subsequent conversations on the matter in which Mr Jones said that Safeway Preston did not want Tip Top to sell branded bread at its Preston market stall. During April 1995 Mr Guthridge told the fourth respondent Mr Brookes, Safeway's Victorian merchandising manager, that branded bread was not being sold at the Preston market stall and gave him a list of the bread sold at the Preston market stall and the retail prices to be charged. During the same period Mr Guthridge told Mr Gunton and Mr Lovett that no proprietary bread was to be sold at the Preston market stall. On 24 or 26 April 1995 either Mr Gunton or Mr Guthridge told Mr Lovett that Safeway Preston would only permit Tip Top to recommence the supply of bread products on condition that Tip Top only sell plain wrap bread at its Preston market stall at prices at least 2 cents or 3 cents higher than the price of Safeway house brand bread.
On 27 April 1995, on Mr Gunton's instructions, Mr Lovett met with Mr Felgie, the Safeway Preston store manager, at the Preston market stall where they examined the products being sold. Mr Felgie asked why there was branded bread in stock, he was told it was a mistake and he instructed Mr Lovett to remove the branded bread from the stall and to remove a price list on which it was stated that Tip Top branded bread was being sold. Mr Felgie told Mr Lovett that he wanted to see the price at which plain wrap bread was being sold on the price board and Mr Lovett told him that the Preston market stall was selling plain labelled Code C bread for $1.50 (before the issue arose Tip Top had been selling this bread for $1.20 to $1.30 per loaf) and Code D bread for $1.80 (before the issue arose Tip Top had been selling this bread for $1.40 per loaf). Mr Felgie told Mr Lovett the price for Code D bread should be increased and agreed to the price of $1.90 per loaf proposed by Mr Lovett. On the same day Mr Lovett instructed a Tip Top area representative to change the price list at the Preston market stall and to make sure that branded bread was not sent to the Preston market stall in the future. The retail price for Tip Top plain label bread sold at the Preston market stall was increased to $1.50 for Code C bread and $1.90 for Code D bread and all stock other than plain labelled bread was removed from the stall. On the same day Mr Felgie told Mr Lovett that Tip Top could recommence delivery of Tip Top bread to Safeway Preston on 1 May 1995.
Following the commencement of the sale of only plain label bread at the Preston market stall, sales at the Preston market stall fell by approximately 50% from an average of 5858 loaves per week in March 1995 to an average of 2604 in July 1995. According to the agreed statement of facts, "at most" the agreement was implemented for four months but there is no evidence as to when, or under what circumstances, the implementation of the agreement ceased or was abandoned.
Albury - May 1995 attempted resale price maintenance
In or about May 1995 Mr Hollan Morrell, the proprietor of Bob's IGA, a retail outlet in Albury, discussed with a Tip Top representative Mr Graham Taylor a proposal for the supply of Tip Top Mighty White bread for a two day promotion. Mr Taylor told Mr Morrell that he had to sell the bread at $1.39 or Tip Top would get into trouble with Safeway. Bob's IGA store is located across the street from the Safeway supermarket in Albury and is about three kilometres from the Safeway supermarket in Lavington. On or about 9 May 1995 Mr Taylor telephoned Mr Morrell and asked him at what price the bread was to be sold during the two day promotion, he was told $1.29 and he said that that would put Tip Top in "foul" with Safeway. He asked Mr Morrell if he could withdraw the advertisement and Mr Morrell said that he would try to do so. According to the agreed statement of facts Mr Taylor intended Mr Morrell to understand that he did not want him to sell the bread under $1.39 per loaf. On the next day, 10 May 1995, Mr Morrell advertised the Mighty White loaf at $1.29 in the Border Mail newspaper and Mr Taylor told him that he should not have advertised the bread for $1.29 as Safeway might delist Tip Top bread products as a result.
Subsequently, Mr Jones from Safeway told Mr Gunton that Tip Top had been deleted from Safeway stores in the Albury area and he asked why Tip Top was selling two types of bread at $1.29 at Bob's IGA. Mr Gunton told him that the advertisement was wrong and that the store was only selling Mighty White. The advertisement incorrectly depicted two branded loaves. On 10 May 1995 Tip Top bread products were not displayed at Safeway's Albury or Lavington stores but were displayed at the Wodonga store. Mr Toohey, Tip Top's northern Victoria district manager was told by Safeway Albury's store manager that instructions to remove the Tip Top bread products from display came from Safeway head office because of the Mighty White special advertised by Bob's IGA. Subsequently Mr Taylor telephoned Mr Morrell and told him that Tip Top had been kicked out of Safeway and that if he could ever convince Tip Top's management to give Mr Morrell another special deal he must sell it at a good, not a cheap, price. Mr Morrell's two day promotion ended on 11 May 1995, the Safeway stores in Albury and Lavington refused to accept Tip Top bread products on 11, 12, 13 and 14 May and the Wodonga Safeway store refused to accept Tip Top bread products on 13 and 14 May.
Albury - November 1995 resale price maintenance
In early November 1995 Tip Top commenced supplying Bob's IGA store with a plain wrap bread known as "Eureka". Mr Morrell assured Mr Taylor that he would not sell the bread below $1.39 per loaf. As was the usual practice for bread supplied on a no‑return basis Mr Morrell told his staff to reduce the price towards the end of the day. On 14 November 1995 Mr Taylor visited Bob's IGA shop, saw the price of the Eureka bread as $1.29 per loaf and told Mr Morrell that he should start at $1.39 per loaf and go to mark downs later in the day. Mr Morrell said he would not do so that day but would fix the matter the following day. Mr Taylor told Mr Toohey that Mr Morrell was going to put the price back up to $1.39. On 15 November 1995 Mr Jones from Safeway telephoned Mr Maine, then the Victorian State sales manager of Tip Top, told him that they had cheap bread in Albury and Ferntree Gully, told him to get the bread out of those places and told him that Tip Top had already been deleted in two stores in Albury and would be deleted in Ferntree Gully. Mr Maine in the presence of Mr David Kadir, Tip Top's national marketing director, telephoned Mr Toohey and during the conversation it was decided that Mr Toohey should advise Mr Morrell that Tip Top was withdrawing supplies of the Eureka bread from Bob's IGA and that a different bread would be offered instead at a discounted price every second week until the end of the year and that Bob's IGA was to resell the bread at $1.39 per loaf. On the same day Mr Toohey told Mr Morrell he would no longer be receiving Eureka plain wrap bread because of threats from Safeway to withdraw Tip Top bread from its stores in the Albury/Wodonga area if Tip Top continued to supply Mr Morrell. Mr Toohey offered Mr Morrell a supply of Sunblest Code C bread every second week until the end of the year to be sold at $1.39 per loaf.
On 15 November 1995 Safeway Albury removed Tip Top bread products from display but on 16 November 1995 Safeway accepted Tip Top bread at its Albury and Lavington stores. From 16 ‑ 28 November 1995 Tip Top withdrew the sale of Eureka plain wrap bread from Bob's IGA.
Ferntree Gully - November 1995 resale price maintenance
In November 1995 the Cool Store in Ferntree Gully advertised "Eureka" plain wrap bread Code C at $1.15 per loaf. On 16 November 1995 Mr Maine told Mr Gladstone, the Tip Top area representative that Safeway was threatening to delete Tip Top from its Ferntree Gully store because of the price at which the Cool Store was selling Tip Top bread and he instructed Mr Gladstone to visit the Cool Store in Ferntree Gully and ask its proprietor Mr Dobson to increase the price of Tip Top bread to $1.39 per loaf. Mr Gladstone also had a conversation with Mr Kadir who advised him to ask Mr Dobson to increase the price to $1.39. Mr Gladstone told Mr Dobson that if he did not put his price up Safeway was threatening to take Tip Top bread products out of its stores. Mr Dobson said he was prepared to put the price up to $1.29 per loaf from 20 November 1995 which he did.
On 20 November 1995 Mr Jones from Safeway telephoned Mr Maine and complained about the cheap bread at Ferntree Gully. Mr Maine then telephoned Mr Gladstone and told him that Tip Top bread products were going to be deleted from Safeway if they did not fix the problem with the Cool Store and he told Mr Gladstone to withdraw supplies of Eureka bread from the Cool Store the following day. Mr Gladstone told Mr Dobson that it was no longer acceptable to sell Eureka bread at $1.29 per loaf and that Tip Top would no longer supply Eureka plain wrap bread but only branded bread products. Mr Gladstone told Safeway Ferntree Gully that Tip Top was pulling the Eureka bread out of the Cool Store from the following day and Mr Maine passed this on to Mr Jones from Safeway. From
21 to 27 November 1995 Tip Top withdrew the supply of Eureka plain wrap from the Cool Store.
According to the agreed statement of facts when the incidents at Ferntree Gully and Albury occurred and were publicised, GWF voluntarily contacted the Commission to advise it that it was investigating the allegations internally and would discuss the incidents with the Commission shortly. The incidents had not been reported to GWF's corporate office before the publicity occurred. When representatives of GWF met with the Chairman of the Commission in December 1995 they were informed that a complaint had been received of an incident involving price fixing at the Preston market. Throughout the Commission's investigation of all matters GWF has provided a high level of co-operation.
It is also said as part of the agreed statement of facts that each of the contraventions in relation to the Preston market arose from the conduct of Safeway and that each of the contraventions in relation to Albury and Ferntree Gully was a result of conduct or a perceived threat of conduct by Safeway. I return to these matters later.
The provisions of the Act contravened
The matters in relation to the Preston incident result in a contravention of s 45(2)(a)(ii) and s 45(2)(b)(ii) of the Act because of the deeming provisions of s 45A of the Act, there being a proscribed agreement, arrangement or understanding made between GWF and Safeway which was also implemented. The May incident at Albury results in a contravention of s 48 and s 96(3)(b) and (f) of the Act, there being an attempt at resale price maintenance by GWF which was not carried into effect. The November incidents at Albury and Ferntree Gully result in contraventions of s 48 and s 96(3)(a), (b), (d) and (f) of the Act as the practice of resale price maintenance was carried into effect.
The hearing involved a contest as to the relevant matters for the Court to take into account in fixing the penalties and the appropriate penalties to fix. The Commission submitted that a total penalty of $2,000,000.00 was appropriate. Its components were $400,000.00 for making the price fixing agreement at Preston, $600,000.00 for giving effect to it, $200,000.00 for the attempted resale price maintenance in May 1995 and $400,000.00 for each of the two episodes of resale price maintenance in November 1995. By contrast GWF submitted that the appropriate penalty should not be more than a total of $225,000.00 made up of $25,000.00 for the attempted resale price maintenance and $50,000.00 for each of the other four contraventions. I will return to a consideration of these amounts.
Evidence in mitigation of penalty
Mr Kelly described in considerable detail the action taken by GWF's corporate office once it became aware of the contraventions, the communications and co‑operation with the Commission and its own investigations. He also described what he called GWF's "strong culture of compliance" with the Act and the steps taken to revise the compliance program after the contraventions became known to the corporate office.
Wendy Peter, a solicitor who has advised GWF on trade practices for some time described GWF's "strong culture of compliance" in relation to the Act. She referred to GWF's company-wide education program and produced various documents relating to the compliance program. The most recent compliance guide prior to the occurrence of the contraventions was published in 1993. As at November 1995 Ms Peter had been instructed by GWF to update and improve the guide, a task which she was undertaking. The most recent edition of the compliance guide was adopted by the board of GWF in July 1996 and was distributed to all relevant employees. GWF in conjunction with its solicitors had also conducted seminars relating to compliance with the Act. Since December 1995 these seminars have continued and have been attended by over 800 employees.
It is relevant to note that the compliance guide which was current at the time of the contraventions (revised August 1993) made it quite clear that the contraventions which occurred were "strictly prohibited". Further, the guide contained a section entitled "Some tips for day-to-day business conduct" which included advice as to what should not be discussed with competitors.