48Review of decisions under approved ombudsman scheme

#### 48 Review of decisions under approved ombudsman scheme 48 Review of decisions under approved ombudsman scheme > > (1) A small retail customer and any entitled person may apply to the ombudsman for review of a decision in a dispute or complaint to which the scheme relates. > > > (2) Except as provided by the scheme or by the regulations, a person does not have a right of review under this section in respect of a decision for which a review may be sought under section 47 unless the decision has been the subject of review under that section. > > > (3) A review under this section is to be free of charge to small retail customers and to entitled persons. > > > (4) This section does not limit or otherwise affect the jurisdiction of the Civil and Administrative Tribunal. > > > (5) The ombudsman may decline to deal with a matter if it has been, is being or should be dealt with by another person or tribunal or there are, in the ombudsman’s opinion, not sufficient grounds for further investigation. > > > (6) Without limiting subsection (5), the ombudsman may deal with a matter by making arrangements for it to be referred to another person or tribunal. > > **s 48:** Am 2011 No 66, Sch 1 \[12\] \[13\]; 2013 No 95, Sch 4.45.