47Internal review of certain decisions disputed by small retail customers

#### 47 Internal review of certain decisions disputed by small retail customers 47 Internal review of certain decisions disputed by small retail customers > > (1) A small retail customer may apply to a licensed operator or licensed retailer for a review of the following— > > > > > (a) a matter arising under a contract for water or sewerage services provided to the customer, > > > > > (b) the exercise or proposed exercise of powers under Part 6, Division 2 by or on behalf of the licensed operator, > > > > > (c) other matters prescribed by the regulations. > > > (2) The regulations— > > > > > (a) may establish the procedures for making an application and for dealing with an application, and > > > > > (b) may impose conditions on licences relating to the provision and implementation of procedures for dealing with an application, and > > > > > (c) may treat a failure to make a decision within a specified period as a decision of a particular kind. > > > (3) An application is to be made and dealt with free of charge to the applicant. > > **s 47:** Am 2021 No 26, Sch 1\[9\] \[10\].