Victims of Crime Regulation 2000 (ACT)

Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Australian Capital Territory Victims of Crime Regulation 2000 SL2000-51 made under the Victims of Crime Act 1994 Republication No 30 Effective: 5 January 2026 Republication date: 5 January 2026 Last amendment made by A2025-29

Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au About this republication The republished law This is a republication of the Victims of Crime Regulation 2000, made under the Victims of Crime Act 1994 (including any amendment made under the Legislation Act 2001, part 11.3 (Editorial changes)) as in force on 5 January 2026. It also includes any commencement, amendment, repeal or expiry affecting this republished law to 5 January 2026. The legislation history and amendment history of the republished law are set out in endnotes 3 and 4. Kinds of republications The Parliamentary Counsel’s Office prepares 2 kinds of republications of ACT laws (see the ACT legislation register at www.legislation.act.gov.au): • authorised republications to which the Legislation Act 2001 applies • unauthorised republications. The status of this republication appears on the bottom of each page. Editorial changes The Legislation Act 2001, part 11.3 authorises the Parliamentary Counsel to make editorial amendments and other changes of a formal nature when preparing a law for republication. Editorial changes do not change the effect of the law, but have effect as if they had been made by an Act commencing on the republication date (see Legislation Act 2001, s 115 and s 117). The changes are made if the Parliamentary Counsel considers they are desirable to bring the law into line, or more closely into line, with current legislative drafting practice. This republication includes amendments made under part 11.3 (see endnote 1). Uncommenced provisions and amendments If a provision of the republished law has not commenced, the symbol U appears immediately before the provision heading. Any uncommenced amendments that affect this republished law are accessible on the ACT legislation register (www.legislation.act.gov.au). For more information, see the home page for this law on the register. Modifications If a provision of the republished law is affected by a current modification, the symbol M appears immediately before the provision heading. The text of the modifying provision appears in the endnotes. For the legal status of modifications, see the Legislation Act 2001, section 95. Penalties At the republication date, the value of a penalty unit for an offence against this law is $160 for an individual and $810 for a corporation (see Legislation Act 2001, s 133).

R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 contents 1 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Australian Capital Territory Victims of Crime Regulation 2000 made under the Victims of Crime Act 1994 Contents Page Part 1 Preliminary 1 Name of regulation 2 3 Dictionary 2 4 Notes 2 Part 3 Victims services scheme Division 3.1 The victims services scheme 19 Victims services scheme 3 20 Objects of the victims services scheme 3 22 Commissioner’s functions—victims services scheme 4

Contents Page contents 2 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 23 Employment etc of people—contact with eligible victims 5 24 Victims who are not eligible for assistance under victims services scheme 5 Division 3.2 Notification and review of eligibility decisions 25 Definitions—div 3.2 6 25A Internal review notices—commissioner 7 26 Applications to commissioner for internal review 7 26A Internal reviewer 7 27 Review by internal reviewer 7 27A Internal review notices—internal reviewer 8 32 Applications to ACAT 8 Division 3.3 Levels of service under the victims services scheme 33 Level 1 service 8 34 Level 2 service 9 35 Level 3 service 10 36 Exceptional cases 11 37 How contact hours are provided 12 38 Arbitration—care plans 13 39 Case closure 13 Division 3.4 Service providers 40 Approved service providers 13 41 Criteria for approval 14 42 Suspension of approval 15 43 Cancellation of approval 16 Division 3.5 General 44 Volunteer program 16 45 Special financial assistance—statements 16 Division 3.6 Notification and review of decisions about service providers 46 Meaning of reviewable decision—div 3.6 17 46A Reviewable decision notices 17 47 Applications for review 17

Contents Page R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 contents 3 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Part 4 Miscellaneous 47A Guidelines—victims services scheme etc 18 48 Guidelines—volunteers 18 48A Independent arbitrators 19 49 Annual reporting authority 20 49A Victims services levy—excluded offences—Act, s 23 20 50 Determination of fees for services provided by service providers 20 51 Approved forms 20 Schedule 1 Reviewable decisions about service providers 21 Schedule 2 Victims services levy—excluded offences 22 Part 2.1 Road Transport (Road Rules) Regulation 2017 22 Part 2.2 Road Transport (Safety and Traffic Management) Regulation 2017 27 Part 2.3 Australian National University Act 1991 (Cwlth)— Parking and Traffic Statute (No 2) 2007 28 Dictionary 31 Endnotes 1 About the endnotes 34 2 Abbreviation key 34 3 Legislation history 35 4 Amendment history 40 5 Earlier republications 47

R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 1 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Australian Capital Territory Victims of Crime Regulation 2000 made under the Victims of Crime Act 1994

Part 1 Preliminary Section 1 page 2 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Part 1 Preliminary 1 Name of regulation This regulation is the Victims of Crime Regulation 2000. 3 Dictionary The dictionary at the end of this regulation is part of this regulation. Note 1 The dictionary at the end of this regulation defines certain terms used in this regulation and includes references (signpost definitions) to other terms defined elsewhere. For example, the signpost definition ‘primary victim—see the Victims of Crime (Financial Assistance) Act 2016, section 11.’ means that the term ‘primary victim’ is defined in that section and the definition applies to this regulation. Note 2 A definition in the dictionary (including a signpost definition) applies to the entire regulation unless the definition, or another provision of this regulation, provides otherwise or the contrary intention otherwise appears (see Legislation Act, s 155 and s 156 (1)). 4 Notes A note included in this regulation is explanatory and is not part of this regulation. Note See the Legislation Act, s 127 (1), (4) and (5) for the legal status of notes.

Victims services scheme Part 3 The victims services scheme Division 3.1 Section 19 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 3 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Part 3 Victims services scheme Division 3.1 The victims services scheme 19 Victims services scheme A victims services scheme is established. 20 Objects of the victims services scheme The objects of the victims services scheme are— (a) to provide assistance to victims of crime that will— (i) promote their recovery from the harm suffered because of crime; and (ii) allow them to take part in the social, economic and cultural life of their community; and (b) to provide the assistance to victims of crime using a multidisciplinary approach; and (c) to provide the assistance to victims of crime in ways that are— (i) timely; and (ii) accessible; and (iii) solution-focused; and (iv) professional; and (v) individualised; and (vi) appropriate to the victim.

Part 3 Victims services scheme Division 3.1 The victims services scheme Section 22 page 4 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 22 Commissioner’s functions—victims services scheme For the Act, section 19 (2) (c), the commissioner’s functions are— (a) to decide the eligibility of people for the different levels of services under the victims services scheme; and (b) to provide, or arrange for the provision of, professional services for victims in accordance with this regulation; and (c) as appropriate, to refer victims to other entities who provide other assistance and support to victims; and (d) to keep records about victims for which services are provided; and (e) to train and supervise people engaged by it to provide services; and (f) to report to the director-general every 6 months on the services the commissioner provides or arranges; and (g) to evaluate the day-to-day operation of the victims services scheme; and (h) to establish a victims support network in consultation with community organisations and other entities that deal with victims; and (i) to provide a telephone contact for people seeking information about, or services under, the victims services scheme; and (j) to develop and maintain a volunteer program to provide practical assistance and support to victims and to train and supervise volunteers for the program; and (k) to provide victims with information and assistance about the criminal justice system, the operation of the victims services scheme and complaint procedures; and (l) to keep financial records of the commissioner’s operations under the victims services scheme.

Victims services scheme Part 3 The victims services scheme Division 3.1 Section 23 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 5 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 23 Employment etc of people—contact with eligible victims (1) Subsection (2) applies to the employment or engagement of a person who will have contact with eligible victims. (2) The commissioner must— (a) be satisfied that the person has— (i) qualifications or experience in working with victims and with people from a diversity of ethnic and cultural backgrounds; and (ii) experience or knowledge of working in a multidisciplinary team environment; and (b) assess and evaluate the victims services the person provides; and (c) encourage the person to undertake continuing education in the provision of services to victims; and (d) take steps to ensure the person is familiar with the Human Rights Commission Act 2005. (3) The commissioner must take reasonable steps to ensure that a person employed or engaged by the Territory who has been convicted of a serious crime does not have contact with an eligible victim. 24 Victims who are not eligible for assistance under victims services scheme (1) A victim is not eligible for assistance under the victims services scheme if— (a) the harm suffered by the victim was caused by, or arose out of the use of, a motor vehicle; and (b) no primary victim died because of the harm suffered.

Part 3 Victims services scheme Division 3.2 Notification and review of eligibility decisions Section 25 page 6 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au (2) In deciding a person’s eligibility for assistance under the victims services scheme, the commissioner may— (a) have regard to statements made by or on behalf of the person; and (b) ask the chief police officer, the DPP or the registrar of the Supreme Court or the Magistrates Court for information about whether or not the person is a suspect or has been convicted or found guilty of an offence arising from the circumstances in which the person suffered harm. (3) The chief police officer, the DPP and the registrar of the Supreme Court or the Magistrates Court may give the commissioner information of the kind mentioned in subsection (3) (b). (4) In this section: motor vehicle—see the Road Transport (General) Act 1999, dictionary. Division 3.2 Notification and review of eligibility decisions 25 Definitions—div 3.2 In this division: affected person means a person the commissioner decides is not eligible for the victims services scheme. internally reviewable decision means a decision of the commissioner that a person is not eligible for the victims services scheme. internal reviewer—see section 26A. internal reviewer’s decision means a decision of an internal reviewer in relation to an internally reviewable decision. internal review notice—see the ACT Civil and Administrative Tribunal Act 2008, section 67B (1).

Victims services scheme Part 3 Notification and review of eligibility decisions Division 3.2 Section 25A R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 7 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 25A Internal review notices—commissioner If the commissioner makes an internally reviewable decision, the agency must give an internal review notice only to the affected person. 26 Applications to commissioner for internal review (1) The affected person may apply to the commissioner for review of the internally reviewable decision. (2) The application must— (a) be in writing; and (b) state the applicant’s name and address; and (c) set out the applicant’s reasons for making the application. (3) The application must be given to the commissioner within— (a) 28 days after the day the applicant is given the internal review notice by the commissioner; or (b) any longer period allowed by the commissioner before or after the end of the 28-day period. 26A Internal reviewer The commissioner must arrange for a person (the internal reviewer) who did not make the internally reviewable decision to review the decision. 27 Review by internal reviewer (1) The internal reviewer for an internally reviewable decision must review the decision within 28 days (the 28-day period) after the day the commissioner receives the application for review of the internally reviewable decision.

Part 3 Victims services scheme Division 3.3 Levels of service under the victims services scheme Section 27A page 8 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au (2) The internal reviewer must— (a) confirm the decision; or (b) vary the decision; or (c) set aside the decision and substitute the reviewer’s own decision. (3) If the decision is not varied or set aside within the 28-day period, the decision is taken to have been confirmed by the internal reviewer. 27A Internal review notices—internal reviewer If an internal reviewer makes an internal reviewer’s decision, the internal reviewer must give an internal review notice only to the affected person. 32 Applications to ACAT The affected person may apply to the ACAT for review of an internal reviewer’s decision. Division 3.3 Levels of service under the victims services scheme 33 Level 1 service (1) All eligible victims are entitled to receive level 1 service under the victims services scheme. (2) Level 1 service consists of not more than 2 contact hours. (3) The commissioner may, but is not required to, prepare a care plan for an eligible victim receiving level 1 service.

Victims services scheme Part 3 Levels of service under the victims services scheme Division 3.3 Section 34 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 9 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 34 Level 2 service (1) An eligible victim is entitled to receive level 2 service under the victims services scheme if the victim has completed level 1 service under the victims services scheme for the crime concerned and the victim— (a) is a primary victim; or (b) is a related victim; or (c) would have been a related victim if the primary victim had died; or (d) is a witness to a violent crime in circumstances in which it is probable that the witness would suffer harm. (2) Level 2 service consists of not more than 6 contact hours in addition to the level 1 service contact hours. (3) The commissioner must appoint a case coordinator to an eligible victim receiving level 2 service. (4) The case coordinator is responsible for managing the delivery of services to the eligible victim under this regulation. (5) The case coordinator must develop a care plan in consultation with the eligible victim. (6) The care plan must state— (a) the rehabilitation goals for the eligible victim; and (b) the number of contact hours and particular services to be provided to the victim for achieving those goals (7) Level 2 service is to be given in accordance with the care plan. (8) After the level 2 service contact hours have been given in accordance with the care plan, the commissioner, or the service provider who provided the level 2 service contact hours, must prepare and give a closure report to the case coordinator.

Part 3 Victims services scheme Division 3.3 Levels of service under the victims services scheme Section 35 page 10 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au (9) The closure report must include particulars of the number of contact hours and the extent to which the rehabilitation goals of the care plan were achieved. (10) On receiving the closure report for the eligible victim, if the case coordinator decides that the eligible victim would not receive therapeutic benefit from receiving level 3 service, the case coordinator must carry out case closure in relation to the victim. (11) In this section: related victim—see the Victims of Crime (Financial Assistance) Act 2016, section 12. violent crime—means an offence against a provision mentioned in an item in the Victims of Crime (Financial Assistance) Act 2016, schedule 1 (Offences—act of violence), division 1.2.1 (General offences), column 3 of an Act mentioned in the item, column 2. 35 Level 3 service (1) An eligible victim entitled to receive level 2 service is entitled to receive level 3 service under the victims services scheme if— (a) the victim has completed level 2 service for the crime concerned in accordance with the care plan; and (b) the victim’s case coordinator has decided under section 34 (8) (Level 2 services) that the victim would receive therapeutic benefit from receiving level 3 service. (2) Level 3 service consists of not more than 12 contact hours in addition to the level 1 and level 2 contact hours. (3) The case coordinator must develop a revised care plan for level 3 service contact hours in consultation with the eligible victim.

Victims services scheme Part 3 Levels of service under the victims services scheme Division 3.3 Section 36 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 11 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au (4) The revised care plan must state— (a) the rehabilitation goals for the eligible victim; and (b) the number of contact hours and particular services to be provided to the victim for achieving the goals. (5) After the level 3 service contact hours have been given in accordance with the revised care plan, the commissioner, or the service provider who provided the level 3 service contact hours, must prepare and give a closure report to the case coordinator. (6) The closure report must include particulars of the number of contact hours and the extent to which the rehabilitation goals of the revised care plan were achieved. (7) Subject to section 36, on receiving the closure report for the eligible victim, the case coordinator must carry out case closure in relation to the victim. 36 Exceptional cases (1) This section applies if the case coordinator for an eligible victim makes a written recommendation to the commissioner that— (a) on information available to the case coordinator, further contact hours in addition to level 3 service contact hours would give substantial therapeutic benefit to the victim; and (b) it is impossible or impractical to provide the further contact hours under a scheme or program other than the victims services scheme. (2) The commissioner must consider the recommendation and decide whether or not to carry out the recommendation, or a variation of it. (3) After the further contact hours have been given, the commissioner, or the service provider who provided the service, must prepare and give a closure report to the case coordinator.

Part 3 Victims services scheme Division 3.3 Levels of service under the victims services scheme Section 37 page 12 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au (4) The closure report must include particulars of the number of contact hours and the extent to which the rehabilitation goals of the revised care plan were achieved. (5) On receiving the closure report for the victim, the case coordinator must carry out case closure in relation to the victim. (6) In this section: substantial therapeutic benefit, for a victim, includes achieving his or her rehabilitation goals if— (a) the victim has almost achieved his or her rehabilitation goals at the time the victim’s level 3 service contact hours have finished; or (b) the victim will not achieve his or her rehabilitation goals within level 3 service contact hours because of the extent and complexity of the harm suffered by the victim. 37 How contact hours are provided (1) Contact hours for an eligible victim who lives in the ACT must be provided by— (a) the commissioner; or (b) an approved service provider; or (c) with the written approval of the commissioner—a person who is not an approved service provider. (2) Contact hours for an eligible victim who lives outside the ACT may, with the written approval of the commissioner, be provided by a person that is not an approved service provider. (3) Contact hours under level 2 or level 3 service are to be given to an eligible victim in a way that, as far as possible, gives the victim a choice of completing the contact hours with the commissioner or an approved service provider chosen by the victim.

Victims services scheme Part 3 Service providers Division 3.4 Section 38 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 13 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 38 Arbitration—care plans If, for an eligible victim who is entitled to receive level 2 or level 3 service, the case coordinator and service provider do not agree about the content of a care plan, the need for additional contact hours or both, the case coordinator must refer the issue in writing to an independent arbitrator nominated by the commissioner. 39 Case closure Case closure for an eligible victim consists of the following procedure: (a) if the victim agrees— (i) a discharge interview with the victim to measure the attainment of the victim’s rehabilitation goals; and (ii) the completion, by or on behalf of the victim, of a survey to evaluate the services received by the victim; (b) the completion by the victim’s case coordinator of an evaluation of, and report about, the services provided to the victim. Division 3.4 Service providers 40 Approved service providers (1) The commissioner may approve service providers for this regulation. (2) The commissioner must keep an up-to-date list of approved service providers.

Part 3 Victims services scheme Division 3.4 Service providers Section 41 page 14 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 41 Criteria for approval (1) The commissioner may approve a person as a service provider only if satisfied that— (a) the person— (i) has qualifications or experience in working with victims and with people from a diversity of ethnic and cultural backgrounds; and (ii) has experience or knowledge of working in a multidisciplinary team environment; and (iii) holds an appropriate policy of indemnity insurance; and (b) if the service to be provided is a health practitioners service— the person is an appropriately qualified health practitioner; and (c) the person has not been convicted of a serious crime; and (d) the person is capable of satisfying the requirements of this regulation; and (e) the person will— (i) undertake continuing education in the provision of services to victims; and (ii) conduct an assessment and evaluation of the services it provides and ensure its services are subject to independent review; and (iii) deal with eligible victims in a way that gives proper regard to their dignity, worth, independence, cultural diversity and human rights; and (iv) provide services of appropriate quality with respect to safety, risk, health and community care outcomes and the interests of eligible victims; and

Victims services scheme Part 3 Service providers Division 3.4 Section 42 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 15 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au (v) provide services that are consistent with best practice for the particular kind of service; and (vi) establish codes of conduct for people engaged or employed by it to promote the highest ethical and professional standards; and (vii) ensure premises used by people engaged or employed by it are secure, give eligible victims privacy and comply with occupational health and safety requirements; and (viii) take steps to ensure that people engaged or employed by it are familiar with the Human Rights Commission Act 2005; and (f) the person will not use contact hours for the preparation of reports for use in proceedings. (2) For section 37 (1) and (2), the commissioner may only approve the use of a person who is not an approved service provider if satisfied that the person meets the criteria mentioned in subsection (1). 42 Suspension of approval The commissioner may suspend the approval of a service provider if— (a) the commissioner is no longer satisfied on reasonable grounds of the matters mentioned in section 41; or (b) the service provider is a suspect in an investigation of an indictable offence; or (c) the service provider has been the subject of a complaint to the human rights commission and the complaint has not been decided or has been upheld.

Part 3 Victims services scheme Division 3.5 General Section 43 page 16 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 43 Cancellation of approval The commissioner must cancel the approval of an approved service provider if— (a) on at least 3 occasions, a ground existed on which the commissioner would have been entitled to suspend the approval of the provider; or (b) if the ground for suspension of the approval of the provider is a state of affairs—the state of affairs has existed for 3 months or longer; or (c) the approved service provider has been convicted or found guilty of an indictable offence; or (d) for an approved service provider who provides a health practitioners service—the provider has ceased to be registered as a health practitioner. Division 3.5 General 44 Volunteer program An eligible victim may use a volunteer program. 45 Special financial assistance—statements If a primary victim asks the commissioner for a statement and certificate under the Victims of Crime (Financial Assistance) Act 1983, section 27, the commissioner must provide the statement and certificate.

Victims services scheme Part 3 Notification and review of decisions about service providers Division 3.6 Section 46 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 17 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Division 3.6 Notification and review of decisions about service providers 46 Meaning of reviewable decision—div 3.6 In this division: reviewable decision means a decision mentioned in schedule 1, column 3 under a provision of this regulation mentioned in column 2 in relation to the decision. 46A Reviewable decision notices If the commissioner makes a reviewable decision, the commissioner must give a reviewable decision notice to each entity mentioned in schedule 1, column 4 in relation to the decision. Note The commissioner must also take reasonable steps to give a reviewable decision notice to any other person whose interests are affected by the decision (see ACT Civil and Administrative Tribunal Act 2008, s 67A). 47 Applications for review The following may apply to the ACAT for review of a reviewable decision: (a) an entity mentioned in schedule 1, column 4 in relation to the decision; (b) any other person whose interests are affected by the decision.

Part 4 Miscellaneous Section 47A page 18 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Part 4 Miscellaneous 47A Guidelines—victims services scheme etc (1) The commissioner may make guidelines about— (a) the way a victim is assessed for eligibility to use the victims services scheme; and (b) the employment or engagement of people who will have contact with eligible victims; and (c) the preparation, content and implementation of care plans; and (d) the eligibility of entities to be approved or used as service providers; and (e) the referral of victims to service providers or other entities dealing with victims; and (f) the establishment and operation of volunteer programs; and (g) the internal review of decisions made by the commissioner; and (h) the holding of indemnity insurance by service providers; and (i) other matters necessary or convenient to be decided with respect to the victims services scheme. (2) Guidelines are a notifiable instrument. 48 Guidelines—volunteers The commissioner may make guidelines about the following: (a) fixing minimum standards of qualifications or experience for people who volunteer to provide practical assistance and support to victims; (b) the experience or knowledge required by a volunteer;

Miscellaneous Part 4 Section 48A R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 19 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au (c) the undertaking by a volunteer of continuing education in the provision of services to victims; (d) the undertaking by a volunteer of training courses about dealing with people from a diversity of ethnic and cultural backgrounds; (e) the use of people who have committed a serious crime as volunteers; (f) the supervision of volunteers and the conducting of assessments and evaluations of the services provided by volunteers; (g) the occupational health and safety of volunteers; (h) indemnity insurance for the acts or omissions of volunteers; (i) the debriefing of volunteers; (j) other matters necessary or convenient to be decided with respect to volunteers. 48A Independent arbitrators (1) The commissioner may approve independent arbitrators for this regulation. (2) A person is eligible to be approved as an independent arbitrator only if the person is an approved service provider. (3) The commissioner must keep a list of approved independent arbitrators. (4) The commissioner must keep the list open for inspection (without charge) by an eligible victim. (5) If asked by an eligible victim, the commissioner must give a copy of the list (without charge) to the victim.

Part 4 Miscellaneous Section 49 page 20 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 49 Annual reporting authority For the Act, section 19 (2) (d), the director-general is the annual reporting authority for the victims services scheme. 49A Victims services levy—excluded offences—Act, s 23 The following offences are prescribed offences to which the victims services levy does not apply: (a) an offence mentioned in schedule 2; (b) an offence under the Heavy Vehicle National Law (ACT). Note A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including any regulation (see Legislation Act, s 104). 50 Determination of fees for services provided by service providers (1) The Minister may, in writing, determine the fees that are payable for services provided to an eligible victim under this regulation by a service provider. (2) A determination is a disallowable instrument. 51 Approved forms (1) The Minister may, in writing, approve forms for this regulation. (2) If the Minister approves a form for a particular purpose, the approved form must be used for that purpose. (3) An approved form is a notifiable instrument.

Reviewable decisions about service providers Schedule 1 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 21 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Schedule 1 Reviewable decisions about service providers (see div 3.6) column 1 item column 2 section column 3 decision column 4 entity 1 40 refuse to approve service provider applicant 2 42 suspend service provider’s approval service provider 3 43 cancel approval of service provider person who was approved service provider

Schedule 2 Victims services levy—excluded offences Part 2.1 Road Transport (Road Rules) Regulation 2017 page 22 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Schedule 2 Victims services levy— excluded offences (s 49A) Part 2.1 Road Transport (Road Rules) Regulation 2017 column 1 item column 2 offence provision and, if relevant, case column 3 short description 1 167 disobey no stopping sign 2 168 (1) disobey no parking sign 3 169 stop at side of road with continuous yellow edge line 4 170 (1) stop in intersection 5 170 (2) stop on/near intersection (traffic lights) 6 170 (3) stop on/near intersection (no traffic lights) 7 171 (1) stop on/near children’s crossing 8 172 (1) stop on/near pedestrian crossing 9 173 (1) stop on/near marked foot crossing 10 174 (2) stop near bicycle crossing lights 11 175 (1) stop on/near level crossing 12 176 (1) stop on clearway 13 177 (1) stop on freeway 14 178 stop in emergency stopping lane 15 179 (1) stop in loading zone 16 179 (2) (a) stop in loading zone longer than ½ hour 17 179 (2) (b) stop in loading zone longer than indicated

Victims services levy—excluded offences Schedule 2 Road Transport (Road Rules) Regulation 2017 Part 2.1 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 23 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au column 1 item column 2 offence provision and, if relevant, case column 3 short description 18 179 (2) (c) stop in loading zone longer than permitted 19 180 (1) stop in truck zone 20 181 (1) stop in works zone 21 182 (1) stop in taxi zone 22 183 (1) stop in bus zone 23 183A (1) stop public bus in bus zone 24 184 (1) stop in minibus zone 25 185 (1) stop in permit zone 26 186 (1) stop in mail zone 27 187 (1) stop in bus/transit/truck lane 28 187 (2) stop in bicycle lane 29 187 (3) stop in/on tram lane/way/tracks 30 188 stop in shared zone 31 189 (1) double park 32 190 (1) stop in/near safety zone 33 191 stop near obstruction so as to obstruct traffic 34 192 (1) stop on structure 35 192 (2) stop in tunnel/underpass 36 193 (1) stop on crest/curve outside built-up area 37 194 (1) stop near fire hydrant/indicator/plug indicator 38 195 (1) stop at/near bus stop 39 195A stop public bus at/near bus stop 40 196 (1) stop at/near tram stop 41 197 (1) stop on path/strip in built-up area 42 197 (1A) stop on painted island

Schedule 2 Victims services levy—excluded offences Part 2.1 Road Transport (Road Rules) Regulation 2017 page 24 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au column 1 item column 2 offence provision and, if relevant, case column 3 short description 43 197 (1B) driver stop on traffic island 44 198 (1) obstruct access to ramp/path/passageway 45 198 (2) stop on/across driveway/other access to/from land 46 199 (1) stop near postbox 47 200 (1) not stop heavy/long vehicle on road shoulder 48 200 (2) stop heavy/long vehicle longer than 1 hr 49 201 disobey bicycle parking sign 50 202 disobey motorbike parking sign 51 203 (1) stop in parking area for disabled 52 203A stop in slip lane 53 203B (1) stop in parking area for electric-powered vehicles 54 203C (1) stop in parking area for charging of electric-powered vehicles 55 205 (1) park continuously for longer than permitted 56 208 (1) 56.1 • by contravening 208 (2) not parallel park in direction of travel 56.2 • by contravening 208 (3) not parallel park near left 56.3 • by contravening 208 (4) not parallel park near road side 56.4 • by contravening 208 (5) parallel park close to front/back of vehicle 56.5 • by contravening 208 (6) parallel park close to dividing line/strip 56.6 • by contravening 208 (7) parallel park close if no dividing line/strip

Victims services levy—excluded offences Schedule 2 Road Transport (Road Rules) Regulation 2017 Part 2.1 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 25 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au column 1 item column 2 offence provision and, if relevant, case column 3 short description 56.7 • by contravening 208 (8) park so as to obstruct vehicles/pedestrians 57 208A (1) parallel park in direction other than direction of travel (road related area) 58 209 (2) (a) not parallel park in direction of travel 59 209 (2) (b) not parallel park near centre of median strip 60 209 (2) (c) parallel park close to front/back of vehicle 61 210 (1) 61.1 • by contravening 210 (2) (a) not park at specified angle 61.2 • by contravening 210 (2) (b) not park rear out at specified angle 61.3 • by contravening 210 (2A) (a) not park at 45 (no angle specified) 61.4 • by contravening 210 (2A) (b) not park rear out at 45 61.5 • by contravening 210 (3) (a) not park at 90 61.6 • by contravening 210 (3) (b) (i) not park rear in/front in at 90 as specified 61.7 • by contravening 210 (4) (a) (i) not park rear in at specified angle 61.8 • by contravening 210 (4) (a) (ii) not park rear in at 45 (no angle specified) 62 211 (2) not park wholly within parking bay 63 211 (3) use more parking bays than necessary 64 213A (1) park outside metered space 65 213A (2) park in occupied metered space

Schedule 2 Victims services levy—excluded offences Part 2.1 Road Transport (Road Rules) Regulation 2017 page 26 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au column 1 item column 2 offence provision and, if relevant, case column 3 short description 66 213A (4) park not completely in metered space 67 213B (1) park motorbike in metered space with more than 2 other motorbikes 68 213B (2) park motorbike in metered space blocking other motorbike’s path out of the space 69 213C (1) park without paying meter fee 70 213D (1) park after meter expired 71 213D (2) park for longer than allowed by meter signs 72 213F (2) park in closed metered space 73 213I (1) park outside ticket space 74 213I (3) park in occupied ticket space 75 213I (5) park not completely in ticket space 76 213J (1) park motorbike in ticket space with more than 2 other motorbikes 77 213J (2) park motorbike in ticket space blocking other motorbike’s path out of the space 78 213K (1) park without current/current equivalent ticket displayed/properly displayed 79 213M (1) park after ticket expired 80 213M (2) park after e-payment period ended 81 213M (3) park for longer than allowed by ticket signs 82 213O (3) park in closed ticket area/space 83 213P (2) (a) display thing falsely resembling parking ticket 84 213P (2) (b) display changed/damaged/defaced parking ticket

Victims services levy—excluded offences Schedule 2 Road Transport (Safety and Traffic Management) Regulation 2017 Part 2.2 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 27 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Part 2.2 Road Transport (Safety and Traffic Management) Regulation 2017 column 1 item column 2 offence provision column 3 short description 1 48 (2) park stock truck/enclosed semitrailer/commercial vehicle with height > 3.6m on residential land 2 49 (1) park more than 1 heavy vehicle/second heavy vehicle on residential land 3 50 (1) park heavy vehicle on residential land—any part of vehicle in front of setback line of front boundary/less than 1.5m from any other boundary 4 51 (2) park vehicle/combination with length > 7.5m and GVM > 4.5t on land adjoining residential land longer than 1 hour 5 52 (2) park commercial vehicle with length > 6m/ height > 2.6m/GVM > 3.75t on residential land with multi-unit housing

Schedule 2 Victims services levy—excluded offences Part 2.3 Australian National University Act 1991 (Cwlth)—Parking and Traffic Statute (No 2) 2007 page 28 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Part 2.3 Australian National University Act 1991 (Cwlth)—Parking and Traffic Statute (No 2) 2007 column 1 item column 2 offence provision and, if relevant, case column 3 short description 1 16 (1) stand or park without voucher displayed 2 16 (2) stand or park after voucher expired 3 29 (3) (a) park outside marked parking bay 4 29 (3) (b) park on or across bay road marking 5 29 (4) (a) park in a way that obstructs other drivers 6 29 (4) (b) park in a way that impedes other drivers 7 29 (4) (c) park in a way that inconveniences other drivers 8 30 (3) park in loading zone 9 30 (4) (a) park in loading zone after unloading or loading completed 10 30 (4) (b) park in loading zone longer than signs indicate 11 11.1 31 (1) • in the case of parking a vehicle park in area other than road or off-street parking area without permission 12 32 (1) stop or park other than adjacent to left-hand road boundary 13 32 (2) stop or park adjacent to right- hand road boundary other than in accordance with parking sign 14 33 (1) park contrary to road marking or parking sign 15 33 (2) stop or park contrary to no stopping sign

Victims services levy—excluded offences Schedule 2 Australian National University Act 1991 (Cwlth)—Parking and Traffic Statute (No 2) 2007 Part 2.3 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 29 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au column 1 item column 2 offence provision and, if relevant, case column 3 short description 16 33 (3) (a) stop or park alongside red kerb or barrier 17 33 (3) (b) stop or park over red kerb or red part of road 18 33 (4) park contrary to no parking sign 19 33 (5) (a) park alongside yellow kerb or barrier 20 33 (5) (b) park over yellow kerb or yellow part of road 21 33 (6) park adjacent to road side or parking area marked with continuous yellow line 22 33 (7) (a) park contrary to time period indicated on parking sign 23 33 (7) (b) not park at specified angle indicated on parking sign 24 33 (7) (c) (i) park unauthorised vehicle in authorised vehicle area contrary to parking sign 25 33 (7) (c) (ii) park in authorised vehicle area without displaying label 26 33 (7) (d) (i) park in permit parking area without permit 27 33 (7) (d) (ii) park in permit parking area without displaying permit parking label 28 34 (1) stop or park in bus stop 29 35 (1) park or stop in off-road parking area contrary to no parking or no stopping sign 30 35 (2) park or stop in off-road parking area contrary to time period indicated on sign 31 35 (3) (a) park unauthorised vehicle in off-road authorised vehicle area contrary to sign 32 35 (3) (b) park in off-road authorised vehicle area without displaying label

Schedule 2 Victims services levy—excluded offences Part 2.3 Australian National University Act 1991 (Cwlth)—Parking and Traffic Statute (No 2) 2007 page 30 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au column 1 item column 2 offence provision and, if relevant, case column 3 short description 33 35 (3) (c) park in off-road disabled driver vehicle area without displaying valid disability permit 34 35 (4) park in off-road permit parking area without displaying permit parking label 35 36 (1) stop or park so as to cause danger/obstruction/inconvenience

Dictionary R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 31 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Dictionary (see s 3) Note 1 The Legislation Act contains definitions and other provisions relevant to this Act. Note 2 For example, the Legislation Act, dict, pt 1, defines the following terms: • ACAT • chief police officer • director-general (see s 163) • disallowable instrument • DPP • entity • found guilty • health practitioner • health services commissioner • human rights commission • lawyer • Magistrates Court • Minister • reviewable decision notice • Supreme Court. Note 3 Terms used in this regulation have the same meaning that they have in the Victims of Crime Act 1994 (see Legislation Act, s 148). For example, the following terms are defined in the Victims of Crime Act 1994, dict: • commissioner • victim • victims advisory board. affected person, for division 3.2 (Notification and review of eligibility decisions)—see section 25. approved service provider means a person approved as a service provider under section 40 (Approved service providers). board means the victims advisory board.

Dictionary page 32 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au eligible victim means a victim other than a victim who is not eligible for assistance under the victims services scheme under section 24. harm—see the Act, section 6 (3). health practitioners service— (a) means a health service ordinarily provided by a health practitioner; but (b) does not include a health service ordinarily provided in the ordinary course of business by people other than health practitioners. independent arbitrator means a person approved under section 48A (Independent arbitrators). internally reviewable decision, for division 3.2 (Notification and review of eligibility decisions)—see section 25. internal reviewer, for division 3.2 (Notification and review of eligibility decisions)—see section 26A. internal reviewer’s decision, for division 3.2 (Notification and review of eligibility decisions)—see section 25. internal review notice, for division 3.2 (Notification and review of eligibility decisions)—see the ACT Civil and Administrative Tribunal Act 2008, section 67B (1). member means a member of the board. primary victim—see the Victims of Crime (Financial Assistance) Act 2016, section 11. psychiatrist means a doctor who holds postgraduate qualifications in psychiatry. psychologist means a person registered under the Health Practitioner Regulation National Law (ACT) to practise in the psychology profession (other than as a student).

Dictionary R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 33 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au reviewable decision— (a) for division 3.2 (Notification and review of eligibility decisions)—see section 25; and (b) for division 3.6 (Notification and review of decisions)— see section 46. serious crime—see the Victims of Crime (Financial Assistance) Act 2016, section 45. suspect means— (a) a person whom a police officer suspects on reasonable grounds has committed an offence; or (b) a person charged with an offence; or (c) a person who has been summonsed to appear before a court in relation to the commission of an offence; or (d) a person who has entered into a voluntary agreement to attend court for an offence. victims services scheme means the victims services scheme established under section 19 (Victims services scheme).

Endnotes 1 About the endnotes page 34 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Endnotes 1 About the endnotes Amending and modifying laws are annotated in the legislation history and the amendment history. Current modifications are not included in the republished law but are set out in the endnotes. Not all editorial amendments made under the Legislation Act 2001, part 11.3 are annotated in the amendment history. Full details of any amendments can be obtained from the Parliamentary Counsel’s Office. Uncommenced amending laws are not included in the republished law. The details of these laws are underlined in the legislation history. Uncommenced expiries are underlined in the legislation history and amendment history. If all the provisions of the law have been renumbered, a table of renumbered provisions gives details of previous and current numbering. The endnotes also include a table of earlier republications. 2 Abbreviation key A = Act NI = Notifiable instrument AF = Approved form o = order am = amended om = omitted/repealed amdt = amendment ord = ordinance AR = Assembly resolution orig = original ch = chapter par = paragraph/subparagraph CN = Commencement notice pres = present def = definition prev = previous DI = Disallowable instrument (prev...) = previously dict = dictionary pt = part disallowed = disallowed by the Legislative r = rule/subrule Assembly reloc = relocated div = division renum = renumbered exp = expires/expired R[X] = Republication No Gaz = gazette RI = reissue hdg = heading s = section/subsection IA = Interpretation Act 1967 sch = schedule ins = inserted/added sdiv = subdivision LA = Legislation Act 2001 SL = Subordinate law LR = legislation register sub = substituted LRA = Legislation (Republication) Act 1996 underlining = whole or part not commenced mod = modified/modification or to be expired

Endnotes Legislation history 3 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 35 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 3 Legislation history This regulation was originally the Victims of Crime Regulations 2000. It was renamed under the Legislation Act 2001. Victims of Crime Regulation 2000 SL2000-51 notified 14 December 2000 (Gaz 2000 No 50) s 1, s 2 commenced 14 December 2000 (IA s 10B) remainder commenced 1 January 2001 (s 2) as amended by Legislation (Consequential Amendments) Act 2001 A2001-44 pt 408 notified 26 July 2001 (Gaz 2001 No 30) s 1, s 2 commenced 26 July 2001 (IA s 10B) pt 408 commenced 12 September 2001 (s 2 and see Gaz 2001 No S65) Statute Law Amendment Act 2001 (No 2) A2001-56 pt 3.53 notified 5 September 2001 (Gaz 2001 No S65) pt 3.53 commenced 5 September 2001 (s 2 (1)) Health and Community Care Services (Repeal and Consequential Amendments) Act 2002 A2002-47 pt 1.4 notified LR 20 December 2002 s 1, s 2 commenced 20 December 2002 (LA s 75 (1)) pt 1.4 commenced 5pm 31 December 2002 (s 2) Victims of Crime Amendment Regulations 2002 (No 1) SL2002-40 notified LR 20 December 2002 s 1, s 2 commenced 20 December 2002 (LA s 75 (1)) remainder commenced 21 December 2002 (s 2) Statute Law Amendment Act 2003 A2003-41 sch 3 pt 3.22 notified LR 11 September 2003 s 1, s 2 commenced 11 September 2003 (LA s 75 (1)) sch 3 pt 3.22 commenced 9 October 2003 (s 2 (1)) Statute Law Amendment Act 2003 (No 2) A2003-56 sch 3 pt 3.29 notified LR 5 December 2003 s 1, s 2 commenced 5 December 2003 (LA s 75 (1)) sch 3 pt 3.29 commenced 19 December 2003 (s 2)

Endnotes 3 Legislation history page 36 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Health Professionals Legislation Amendment Act 2004 A2004-39 sch 1 pt 1.9 notified LR 8 July 2004 s 1, s 2 commenced 8 July 2004 (LA s 75 (1)) sch 1 pt 1.9 commenced 7 July 2005 (s 2 and see Health Professionals Act 2004 A2004-38, s 2 and CN2005-11) Human Rights Commission Legislation Amendment Act 2005 A2005-41 sch 1 pt 1.14 (as am by A2006-3 amdt 1.3) notified LR 1 September 2005 s 1, s 2 commenced 1 September 2005 (LA s 75 (1)) sch 1 pt 1.14 commenced 1 November 2006 (s 2 (3) (as am by A2006-3 amdt 1.3) and see Human Rights Commission Act 2005 A2005-40, s 2 (as am by A2006-3 s 4) and CN2006-21) Human Rights Commission Legislation Amendment Act 2006 A2006-3 amdt 1.3 notified LR 22 February 2006 s 1, s 2 commenced 22 February 2006 (LA s 75 (1)) amdt 1.3 commenced 23 February 2006 (s 2) Note This Act only amends the Human Rights Commission Legislation Amendment Act 2005 A2005-41 Victims of Crime Amendment Regulation 2006 (No 1) SL2006-61 notified LR 21 December 2006 s 1, s 2 commenced 21 December 2006 (LA s 75 (1)) remainder commenced 1 January 2007 (s 2) Victims of Crime Amendment Act 2007 A2007-44 sch 1 pt 1.3 notified LR 13 December 2007 s 1, s 2 commenced 13 December 2007 (LA s 75 (1)) sch 1 pt 1.3 commenced 20 December 2007 (s 2) Victims of Crime Amendment Regulation 2007 (No 1) SL2007-40 notified LR 17 December 2007 s 1, s 2 commenced 17 December 2007 (LA s 75 (1)) remainder commenced 20 December 2007 (s 2 and see A2007-44 s 2)

Endnotes Legislation history 3 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 37 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Justice and Community Safety Legislation Amendment Act 2008 A2008-7 sch 1 pt 1.21 notified LR 16 April 2008 s 1, s 2 commenced 16 April 2008 (LA s 75 (1)) sch 1 pt 1.21 commenced 7 May 2008 (s 2) Statute Law Amendment Act 2008 A2008-28 sch 3 pt 3.60 notified LR 12 August 2008 s 1, s 2 commenced 12 August 2008 (LA s 75 (1)) sch 3 pt 3.60 commenced 26 August 2008 (s 2) ACT Civil and Administrative Tribunal Legislation Amendment Act 2008 (No 2) A2008-37 sch 1 pt 1.104 notified LR 4 September 2008 s 1, s 2 commenced 4 September 2008 (LA s 75 (1)) sch 1 pt 1.104 commenced 2 February 2009 (s 2 (1) and see ACT Civil and Administrative Tribunal Act 2008 A2008-35, s 2 (1) and CN2009-2) Road Transport Legislation Amendment Regulation 2008 (No 2) SL2008-47 sch 1 pt 1.4 notified LR 1 December 2008 s 1, s 2 commenced 1 December 2008 (LA s 75 (1)) sch 1 pt 1.4 commenced 2 December 2008 (s 2) Work Safety Legislation Amendment Act 2009 A2009-28 sch 2 pt 2.13 notified LR 9 September 2009 s 1, s 2 commenced 9 September 2009 (LA s 75 (1)) sch 2 pt 2.13 commenced 1 October 2009 (s 2 and see Work Safety Act 2008 A2008-51, s 2 (1) (b) and CN2009-11) Statute Law Amendment Act 2009 (No 2) A2009-49 sch 3 pt 3.83 notified LR 26 November 2009 s 1, s 2 commenced 26 November 2009 (LA s 75 (1)) sch 3 pt 3.83 commenced 17 December 2009 (s 2) Health Practitioner Regulation National Law (ACT) Act 2010 A2010-10 sch 2 pt 2.21 notified LR 31 March 2010 s 1, s 2 commenced 31 March 2010 (LA s 75 (1)) sch 2 pt 2.21 commenced 1 July 2010 (s 2 (1) (a))

Endnotes 3 Legislation history page 38 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Victims of Crime Amendment Act 2010 A2010-29 pt 3 notified LR 31 August 2010 s 1, s 2 commenced 31 August 2010 (LA s 75 (1)) pt 3 commenced 28 February 2011 (s 2 and LA s 79) Administrative (One ACT Public Service Miscellaneous Amendments) Act 2011 A2011-22 sch 1 pt 1.170 notified LR 30 June 2011 s 1, s 2 commenced 30 June 2011 (LA s 75 (1)) sch 1 pt 1.170 commenced 1 July 2011 (s 2 (1)) Victims of Crime Amendment Regulation 2011 (No 1) SL2011-25 notified LR 22 August 2011 s 1, s 2 commenced 22 August 2011 (LA s 75 (1)) remainder commenced 23 August 2011 (s 2) Victims of Crime (Victims Services Levy) Amendment Bill 2015 A2015-39 sch 1 notified LR 6 October 2015 s 1, s 2 commenced 6 October 2015 (LA s 75 (1)) sch 1 commenced 7 October 2015 (s 2) Victims of Crime (Financial Assistance) Act 2016 A2016-12 sch 3 pt 3.6 notified LR 16 March 2016 s 1, s 2 commenced 16 March 2016 (LA s 75 (1)) sch 3 pt 3.6 commenced 1 July 2016 (s 2 (1) (a)) Road Transport (Offences) Amendment Regulation 2016 (No 2) SL2016-18 sch 1 notified LR 30 June 2016 s 1, s 2 commenced 30 June 2016 (LA s 75 (1)) sch 1 commenced 25 July 2016 (s 2) Road Transport (Road Rules) (Consequential Amendments) Regulation 2017 (No 1) SL2017-44 sch 1 pt 1.7 notified LR 21 December 2017 s 1, s 2 commenced 21 December 2017 (LA s 75 (1)) sch 1 pt 1.7 commenced 30 April 2018 (s 2 and see Road Transport (Road Rules) Regulation 2017 SL2017-43 s 2)

Endnotes Legislation history 3 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 39 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Road Transport Legislation Amendment Act 2022 (No 2) A2022-5 sch 1 pt 1.4 notified LR 13 April 2022 s 1, s 2 commenced 13 April 2022 (LA s 75 (1)) amdt 1.18 commenced 11 May 2022 (s 2 (2)) sch 1 pt 1.4 remainder commenced 27 April 2022 (s 2 (1)) Victims of Crime Amendment Regulation 2023 (No 1) SL2023-9 notified LR 30 May 2023 s 1, s 2 commenced 30 May 2023 (LA s 75 (1)) remainder commenced 31 May 2023 (s 2) Statute Law Amendment Act 2025 A2025-29 sch 4 pt 4.188 notified LR 6 November 2025 s 1, s 2 commenced 6 November 2025 (LA s 75 (1)) sch 4 pt 4.188 commenced 5 January 2026 (s 2 (8))

Endnotes 4 Amendment history page 40 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 4 Amendment history Name of regulation s 1 am R7 LA Commencement s 2 om A2001-44 amdt 1.4234 Dictionary s 3 am A2001-44 amdt 1.4235; A2016-12 amdt 3.9 Notes s 4 am A2001-44 amdt 1.4236 Victims assistance board pt 2 hdg om A2010-29 s 25 Establishment and membership div 2.1 hdg om A2010-29 s 25 Establishment s 5 om A2010-29 s 25 Functions s 6 am SL2002-40 s 4; pars renum R3 LA (see SL2002-40 s 5) om A2010-29 s 25 Membership of board s 7 am A2003-41 amdt 3.489 om A2010-29 s 25 Appointed members of board s 8 am A2001-44 amdt 1.4237, amdt 1.4238; SL2002-40 s 6; A2003-41 amdt 3.490, amdt 3.491; A2003-56 amdt 3.279; A2010-10 amdt 2.122 om A2010-29 s 25 Conditions of appointment generally s 9 om A2010-29 s 25 Chairperson and deputy chairperson s 10 om A2010-29 s 25 Duration of appointment s 11 am A2001-44 amdt 1.4238; SL2002-40 s 7; A2003-41 amdt 3.492; A2008-28 amdt 3.173; A2009-49 amdt 3.209; A2010-10 amdt 2.122 om A2010-29 s 25 Term of appointment to be included in instrument of appointment etc s 12 om A2003-41 amdt 3.493

Endnotes Amendment history 4 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 41 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Proceedings of board div 2.2 hdg om A2010-29 s 25 Time and place of meetings s 13 om A2010-29 s 25 Procedures governing conduct of meetings s 14 om A2010-29 s 25 Disclosure of interests s 15 om A2010-29 s 25 Staff of the board s 16 om A2010-29 s 25 Guidelines s 17 om A2010-29 s 25 Independent arbitrators s 18 om A2010-29 s 25 Responsible service agency s 21 am A2002-47 amdt 1.33; SL2006-61 s 4 om A2010-29 s 26 Commissioner’s functions—victims services scheme s 22 hdg sub A2010-29 s 27 s 22 am A2010-29 ss 27-30; A2011-22 amdt 1.472 Employment etc of people—contact with eligible victims s 23 am A2007-8 amdt 1.79 sub A2010-29 s 31 Victims who are not eligible for assistance under victims services scheme s 24 hdg sub SL2023-9 s 4 s 24 am A2003-41 amdt 3.494; A2010-29 s 32; SL2023-9 s 5, s6 ss renum R29 LA Notification and review of eligibility decisions div 3.2 hdg sub A2008-37 amdt 1.537 Definitions—div 3.2 s 25 def affected person ins A2008-37 amdt 1.537 am A2010-29 s 33 def internally reviewable decision ins A2008-37 amdt 1.537 am A2010-29 s 33 def internal reviewer ins A2008-37 amdt 1.537 def internal reviewer’s decision ins A2008-37 amdt 1.537 def internal review notice ins A2008-37 amdt 1.537 def reviewable decision ins A2008-37 amdt 1.537 am A2010-29 s 34 om SL2011-25 s 4

Endnotes 4 Amendment history page 42 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Internal review notices—commissioner s 25A hdg am A2010-29 s 35 s 25A ins A2008-37 amdt 1.537 am A2010-29 s 35; A2025-29 amdt 4.191 Applications to commissioner for internal review s 26 hdg am A2010-29 s 35 s 26 sub A2008-37 amdt 1.537 am A2010-29 s 35; A2025-29 amdt 4.191 Internal reviewer s 26A ins A2008-37 amdt 1.537 am A2010-29 s 35 Review by internal reviewer s 27 sub A2008-37 amdt 1.537 am A2010-29 s 36; ss renum R20 LA Internal review notices—internal reviewer s 27A ins A2008-37 amdt 1.537 am A2025-29 amdt 4.191 Eligibility Review Committee s 28 sub A2008-37 amdt 1.537 om A2010-29 s 37 Applications to health services commissioner for internal review s 29 hdg am A2010-29 s 38 s 29 sub A2008-37 amdt 1.537 am A2010-29 s 38 om SL2011-25 s 5 Review by health services commissioner s 30 sub A2008-37 amdt 1.537; A2010-29 s 39 om SL2011-25 s 5 Reviewable decision notices s 31 sub A2008-37 amdt 1.537 am A2010-29 s 40 om SL2011-25 s 5 Applications to ACAT s 32 sub A2008-37 amdt 1.537 am SL2011-25 s 6; A2025-29 amdt 4.191 Level 1 service s 33 am A2010-29 s 41 Level 2 service s 34 am A2010-29 s 42, s 43; A2016-12 amdt 3.10

Endnotes Amendment history 4 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 43 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Level 3 service s 35 am A2010-29 s 44 Exceptional cases s 36 sub A2010-29 s 45 How contact hours are provided s 37 am A2003-41 amdt 3.495; A2010-29 s 46, s 47 Arbitration—care plans s 38 sub A2010-29 s 48 Approved service providers s 40 am A2010-29 s 49, s 50 Criteria for approval s 41 am A2007-8 amdt 1.79; A2010-10 amdt 2.123; A2010-29 ss 51-54; pars renum R20 LA Suspension of approval s 42 am A2005-41 amdt 1.127, amdt 1.128 sub A2010-29 s 55 Cancellation of approval s 43 am SL2002-40 s 8; pars renum R3 LA (see SL2002-40 s 9); A2010-10 amdt 2.124; A2010-29 s 56 Special financial assistance—statements s 45 sub A2010-29 s 57 Notification and review of decisions about service providers div 3.6 hdg ins A2008-37 amdt 1.538 Meaning of reviewable decision—div 3.6 s 46 sub A2008-37 amdt 1.538 Reviewable decision notices s 46A ins A2008-37 amdt 1.538 am A2010-29 s 58; A2025-29 amdt 4.191 Applications for review s 47 sub A2008-37 amdt 1.538 am A2025-29 amdt 4.191 Guidelines—victims services scheme etc s 47A ins A2010-29 s 59 am A2025-29 amdt 4.191 Guidelines—volunteers s 48 am A2009-28 amdt 2.30; A2010-29 s 60 Independent arbitrators s 48A ins A2010-29 s 61

Endnotes 4 Amendment history page 44 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Annual reporting authority s 49 am SL2002-40 s 10; A2011-22 amdt 1.473 Victims services levy—excluded offences—Act, s 23 s 49A ins A2007-44 amdt 1.5 am A2008-37 amdt 1.539 sub A2015-39 amdt 1.1 am SL2016-18 s 6; A2022-5 amdt 1.17 Determination of fees for services provided by service providers s 50 hdg sub A2010-29 s 62 s 50 sub A2001-44 amdt 1.4239 am A2010-29 s 63; A2025-29 amdt 4.191 Approved forms s 51 sub A2001-44 amdt 1.4239 am A2003-41 amdt 3.496; A2025-29 amdt 4.191 Modification of regulation pt 5 hdg exp 1 July 2001 (s 57) ins A2004-39 amdt 1.40 exp 9 January 2009 (s 55) Application of pt 5 s 52 exp 1 July 2001 (s 57) ins A2004-39 amdt 1.40 exp 9 January 2009 (s 55) Dictionary, definition of health professional s 53 om R1 (LRA) ins A2004-39 amdt 1.40 exp 9 January 2009 (s 55) Dictionary, definition of psychologist s 54 exp 1 July 2001 (s 57) ins A2004-39 amdt 1.40 exp 9 January 2009 (s 55) Expiry of pt 5 s 55 exp 1 July 2001 (s 57) ins A2004-39 amdt 1.40 exp 9 January 2009 (s 55) Existing entitlements s 56 exp 1 July 2001 (s 57) Expiration of pt 5 s 57 exp 1 July 2001 (s 57) Reviewable decisions about service providers sch 1 orig sch 1 renum as sch 2 ins A2008-37 amdt 1.540

Endnotes Amendment history 4 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 45 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Australian Road Rules sch 1 pt 1.1 hdg renum as sch 2 pt 2.1 hdg Road Transport (Safety and Traffic Management) Regulation 2000 sch 1 pt 1.2 hdg renum as sch 2 pt 2.2 hdg Australian National University Act 1991 (Cwlth)—Parking and Traffic Statute (No 2) 2007 sch 1 pt 1.3 hdg renum as sch 2 pt 2.3 hdg Victims services levy—excluded offences sch 2 (prev sch 1) ins A2007-44 amdt 1.6 renum as sch 2 A2008-37 amdt 1.541 Road Transport (Road Rules) Regulation 2017 sch 2 pt 2.1 hdg (prev sch 1 pt 1.1 hdg) renum as sch 2 pt 2.1 hdg A2008-37 amdt 1.542 sch 2 pt 2.1 (prev sch 1 pt 1.1) ins A2007-44 amdt 1.6 renum as sch 2 pt 2.1 A2008-37 amdt 1.542 am A2015-39 amdts 1.2-1.4; items renum R23 LA; A2016-12 amdt 3.11; items renum R24 LA sub SL2017-44 amdt 1.46 am A2022-5 amdt 1.18; items renum R28 LA Road Transport (Safety and Traffic Management) Regulation 2017 sch 2 pt 2.2 hdg (prev sch 1 pt 1.2 hdg) renum as sch 2 pt 2.2 hdg A2008-37 amdt 1.543 sch 2 pt 2.2 (prev sch 1 pt 1.2) ins A2007-44 amdt 1.6 sub SL2007-40 s 4 am SL2008-47 amdt 1.17; items renum R14 LA renum as sch 2 pt 2.2 A2008-37 amdt 1.543 am A2015-39 amdt 1.5; items renum R23 LA; SL2016-18 s 7, s 8; items renum R25 LA sub SL2017-44 amdt 1.46 Australian National University Act 1991 (Cwlth)—Parking and Traffic Statute (No 2) 2007 sch 2 pt 2.3 hdg (prev sch 1 pt 1.3 hdg) renum as sch 2 pt 2.3 hdg A2008-37 amdt 1.544 sch 2 pt 2.3 (prev sch 1 pt 1.3) ins A2007-44 amdt 1.6 renum as sch 2 pt 2.3 A2008-37 amdt 1.544 Dictionary dict am A2003-41 amdt 3.497; A2005-41 amdt 1.129, amdt 1.130; A2008-37 amdt 1.545, amdt 1.546; A2009-49 amdt 3.210; A2010-10 amdt 2.125; A2010-29 ss 64-66; A2011-22 amdt 1.474, amdt 1.475; SL2023-9 s 7 def affected person sub A2008-37 amdt 1.547 def AFP member om A2010-29 s 67 def appointed member om A2010-29 s 67

Endnotes 4 Amendment history page 46 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au def board sub A2010-29 s 68 def chairperson om A2010-29 s 69 def committee om A2010-29 s 69 def community support member ins SL2002-40 s 11 om A2010-29 s 69 def courts member om A2010-29 s 69 def deputy chairperson om A2010-29 s 69 def DPP member om A2010-29 s 69 def eligible victim sub SL2023-9 s 8 def harm om A2003-41 amdt 3.498 ins SL2023-9 s 9 def health member om SL2002-40 s 12 def health practitioner member ins A2010-10 amdt 2.126 om A2010-29 s 70 def health practitioners service ins A2010-10 amdt 2.126 def health professional sub A2004-39 amdt 1.41 om A2010-10 amdt 2.126 def health professions Act om A2004-39 amdt 1.41 def health professions member om A2010-10 amdt 2.126 def health professions service om A2010-10 amdt 2.126 def independent arbitrator am A2010-29 s 71 def indigenous member om A2010-29 s 72 def internally reviewable decision ins A2008-37 amdt 1.548 def internal reviewer sub A2008-37 amdt 1.549 def internal reviewer’s decision ins A2008-37 amdt 1.550 def internal review notice ins A2008-37 amdt 1.550 def justice member om A2010-29 s 72 def legal profession member om A2010-29 s 72 def manager om A2010-29 s 72 def migrant member om A2010-29 s 72 def primary victim sub A2016-12 amdt 3.12 def psychiatrist/psychologist member om A2010-29 s 72 def psychologist sub A2004-39 amdt 1.42; A2010-10 amdt 2.127 def responsible service agency om A2010-29 s 72 def reviewable decision sub A2008-37 amdt 1.551 def serious crime sub A2016-12 amdt 3.12 def the Act om A2001-56 amdt 3.892 def victim om A2003-41 amdt 3.499 def victims groups member om A2010-29 s 72 def youth policy and services member ins SL2002-40 s 11 om A2010-29 s 72

Endnotes Earlier republications 5 R30 05/01/26 Victims of Crime Regulation 2000 Effective: 05/01/26 page 47 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au 5 Earlier republications Some earlier republications were not numbered. The number in column 1 refers to the publication order. Since 12 September 2001 every authorised republication has been published in electronic pdf format on the ACT legislation register. A selection of authorised republications have also been published in printed format. These republications are marked with an asterisk (*) in column 1. Electronic and printed versions of an authorised republication are identical. Republication No Amendments to Republication date 1 not amended 2 July 2001 2 A2001-44 6 December 2001 3 SL2002-40 21 December 2002 4 SL2002-40 31 December 2002 5 A2003-41 9 October 2003 6 A2003-56 19 December 2003 7 A2004-39 1 November 2004 8 A2004-39 7 July 2005 9 A2006-3 1 November 2006 10 SL2006-61 1 January 2007 11 SL2007-40 20 December 2007 12 A2008-7 7 May 2008 13 A2008-28 26 August 2008 14 SL2008-47 2 December 2008 15 SL2008-47 10 January 2009 16 SL2008-47 2 February 2009 17 A2009-28 1 October 2009 18 A2009-49 17 December 2009 19 A2010-10 1 July 2010 20 A2010-29 28 February 2011 21 A2011-22 1 July 2011

Endnotes 5 Earlier republications page 48 Victims of Crime Regulation 2000 Effective: 05/01/26 R30 05/01/26 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Republication No Amendments to Republication date 22 SL2011-25 23 August 2011 23 A2015-39 7 October 2015 24 A2016-12 1 July 2016 25 SL2016-18 25 July 2016 26 SL2017-44 30 April 2018 27 A2022-5 27 April 2022 28 A2022-5 11 May 2022 29 SL2023-9 31 May 2023 © Australian Capital Territory 2026

This section sets out practical compliance steps for the main actors: commissioners/administrators, service providers, volunteers and victims seeking services. All recommendations are anchored to the regulation’s text.

For commissioners and administrative staff

Eligibility processes. Establish written procedures that capture the s 24 checks: collect applicant statements and put in place formal channels to request criminal-history or suspect status information from the chief police officer, DPP and court registrars (s 24(2)-(3)). Record decisions and ensure internal-review notices are issued only to affected persons (s 25A).
Internal review workflow. Implement an internal-review system with an internal reviewer independent of the original decision-maker, accept applications within 28 days of notice and complete reviews within 28 days (s 26-27). Maintain templates for internal review notices and ensure compatibility with ACAT Act definitions (dictionary; s 25).
Provider approval register. Keep and publish an up-to-date list of approved service providers and independent arbitrators, and make the arbitrator list available for inspection and copy supply on request (s 40; s 48A(3)-(5)). Establish procedures for suspension and cancellation grounded in the criteria s 42-43 sets out, and ensure suspension/cancellation notices are served according to sch 1 and s 46A.
Care-plan and case-coordinator model. Set up standard care-plan forms that require rehabilitation goals, number of contact hours, and particular services (s 34(5)-(6); s 35(3)-(4)). Appoint case coordinators for all level 2 and level 3 clients (s 34(3)) and maintain audit trails for care-plan development, revisions and closure reports (s 34(8)-(9); s 35(5)-(6); s 36(3)-(4)).
Volunteer programme management. Produce and publish volunteer guidelines consistent with s 48, including minimum standards, training, supervision, indemnity cover and debriefing. Ensure volunteers meet volunteer eligibility standards and that risk-screening is consistent with s 23(3) where volunteers are Territory-employed.
Records and reporting. Maintain financial records and six-month reporting lines to the director-general as required by s 22(f) and s 49. Ensure complaint and human-rights complaint handling ties to s 42(c) grounds for suspension.

For prospective and existing service providers

Approval preparation. Prepare an approval application package that evidences qualifications, experience with diverse communities, multidisciplinary work experience, indemnity insurance, registration (if providing health practitioners services), capability to meet regulatory obligations, continuing education plans, independent evaluation arrangements and codes of conduct (s 41(1)(a)-(e); s 40).
Professional registration and insurance. Ensure professional registration is current where health services are provided and hold appropriate indemnity insurance as a condition of approval (s 41(1)(a)(iii); s 41(1)(b); s 43(d)).
Policies and premises. Adopt and document codes of conduct, confidentiality policies, OH&S compliance and premises-security measures that provide privacy for victims (s 41(1)(e)(vi)-(vii)). Keep records of staff training and ensure staff familiarity with the Human Rights Commission Act 2005 as required (s 41(1)(e)(viii); s 23(2)(d)).
Service delivery constraints. Do not use contact hours funded under the scheme for preparation of reports intended for use in proceedings (s 41(1)(f)). If a client requires medico-legal or expert reports for litigation, establish separate fee arrangements outside scheme contact hours and document that separation to avoid approval risk.
Complaint preparedness. Because a Human Rights Commission complaint that is unresolved or upheld can trigger suspension (s 42(c)), maintain complaint-resolution policies and responses to human-rights enquiries and keep records to support any administrative review.

For volunteers and volunteer coordinators

Training and indemnity. Undertake continuing education modules specified in commissioner guidelines, secure indemnity cover where required, and participate in debriefing and supervision per guidelines (s 48(a)-(d); s 48(g)-(i)).
Suitability and criminal history. Be aware that the commissioner may set rules about the use of people who have committed serious crimes as volunteers (s 48(e)) and that the commissioner must take reasonable steps to prevent Territory-employed persons with serious-crime convictions from having contact with eligible victims (s 23(3)). Volunteer coordinators should maintain screening and reporting protocols.

For victims and advocates

Know entitlements and limitations. An eligible victim is entitled to level 1 service and may qualify for level 2 and level 3 if criteria are met (s 33-35). Understand the motor-vehicle exclusion in s 24 and check the definition of primary victim in the Victims of Crime (Financial Assistance) Act 2016 if applicable.
Choice and participation. For level 2 and 3 services, request a preferred approved provider if you wish; the commissioner must, as far as possible, give a choice between the commissioner and an approved provider (s 37(3)). Be prepared to participate in care-plan development and closure processes, including discharge interviews and surveys if you agree (s 34(5); s 39).
Review rights. If you receive an internal review notice and are denied eligibility, apply to the commissioner for internal review within 28 days and, if dissatisfied with the internal-review decision, consider applying to ACAT for further review (s 25A; s 26-27; s 32).
Privacy and records. The commissioner is required to keep records about victims who are provided with services (s 22(d)). Request access or clarification about records consistent with applicable FOI or health records laws if necessary.

For entities administering the victims services levy

Levy exclusions. Consult s 49A and schedule 2 to identify prescribed offences excluded from the victims services levy. The schedule lists detailed provisions across Road Transport (Road Rules) Regulation 2017, Road Transport (Safety and Traffic Management) Regulation 2017, and the ANU Parking and Traffic Statute (s 49A; sch 2). Ensure systems map offence codes to levy eligibility and maintain administrative procedures to apply exclusions accurately.

Administrative compliance checkpoints

Maintain cross-references with the Victims of Crime Act 1994 and the Victims of Crime (Financial Assistance) Act 2016 for definitions affecting eligibility and provider suitability (dictionary).
Monitor commissioner guidelines and Ministerial determinations for operational changes: guidelines are notifiable instruments and fee determinations are disallowable instruments (s 47A; s 50).
Keep documentation of continuing education, independent reviews, insurance, registration and complaint handling to evidence compliance during approval, suspension and cancellation proceedings (s 41; s 42-43).

Following these steps aligns operational practice with the regulation’s text and reduces the risk of approval refusal, suspension or capacity limits on service delivery.

Victims of Crime Regulation 2000

Plain English Summary

Deep Dive

What it does

Current sections

Victims of Crime Regulation 2000

Source text: opening excerpt

Main concepts

Who it affects

Key duties and rights

Penalties and enforcement

How it interacts with other laws

Amendment history

Litigation history

Gotchas

How to comply