Victims of Crime Act 1994
18CJustice agencies to tell victims about administration of
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18C Justice agencies to tell victims about administration of justice processes A justice agency must make the following information available to a victim in a way the victim understands: (a) victims rights and how a victim may make a justice agency complaint, raise a victims rights concern or make a victims rights complaint if the victim believes a justice agency has not complied with their victims rights; (b) how to report an offence to a police officer and the administration of justice processes that result from making a report; (c) any services that provide support or assistance, including legal and financial assistance, that are available to the victim; (d) hearing and trial processes, including the role, rights and responsibilities of witnesses; (e) restorative justice options that are available to victims, including the referral process, and that there are eligibility and suitability requirements for restorative justice under the Crimes (Restorative Justice) Act 2004. Subdivision 3A.7.2 Complaints and concerns about victims rights