15IJustice agencies to tell victims about justice agency

15I Justice agencies to tell victims about justice agency complaints and victims rights concerns (1) This section applies if a victim tells a justice agency that the victim— (a) believes the agency has not complied with their victims rights; or (b) is otherwise dissatisfied with the justice agency’s services in relation to victims rights. (2) The justice agency must, as soon as practicable, tell the victim how the victim may— (a) make a justice agency complaint to the justice agency; or (b) if the victim believes the agency has not complied with their victims rights— (i) raise a victims rights concern with the commissioner; or (ii) make a victims rights complaint to the human rights commission; or Note Justice agency complaint—see s 18D (2). Victims rights complaint—see the Human Rights Commission Act 2005, s 41C (2). Victims rights concern—see s 18F (2). (c) if another entity has power to deal with the matter—make a complaint about the matter to the other entity. Examples 1 if the matter relates to corrupt conduct, the victim may be able to make a complaint to the integrity commission 2 if the matter relates to a member of the Australian Federal Police, the victim may be able to make a complaint to the National Anti-Corruption Commission (NACC) established under the National Anti-Corruption Commission Act 2022 (Cwlth), section 20

Division 3A.5 Victims rights—information about investigations, proceedings and decisions