Tow Truck Industry Regulation 2020
94Secretary’s power to waive, reduce, postpone or refund fees
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94 Secretary’s power to waive, reduce, postpone or refund fees
94 Secretary’s power to waive, reduce, postpone or refund fees
The Secretary may waive, reduce, postpone or refund, in whole or part, a fee payable or paid under the Act or this Regulation if the Secretary is satisfied it is appropriate because—
(a) the person who is to pay or has paid the fee is suffering financial hardship, or
(b) special circumstances exist.
Example of ‘special circumstances’—
circumstances involving a natural disaster or recovery from a natural disaster