Tow Truck Industry Regulation 2020
35Other requirements relating to towing authorisations
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35 Other requirements relating to towing authorisations
35 Other requirements relating to towing authorisations
(1) A person who seeks to obtain a towing authorisation for the towing of a motor vehicle by a tow truck must—
(a) complete a written quotation for towing services form (in an approved form) in relation to the towing of the motor vehicle before obtaining the authorisation, and
(b) provide the quotation for towing services form to the person who is to give the authorisation, and
(c) explain to the person who is to give the authorisation that they have the following rights—
(i) to decide the address where the vehicle will be towed to,
(ii) to decide who will tow the vehicle,
(iii) to contact anyone before signing the written towing authorisation form for their assistance with deciding on the correct address to have the vehicle towed to,
(iv) to refuse to accept a tow for any reason,
(v) to receive a completed and signed copy of the written towing authorisation form that contains contact details for the tow truck operator who will be towing the vehicle and a completed quotation for towing and storage services.
Maximum penalty—25 penalty units.
(2) A person who obtains a towing authorisation for the towing of a motor vehicle by a tow truck must—
(a) immediately provide a copy of the towing authorisation to the person giving the authorisation, and
(b) within 72 hours of completing the towing work to which the towing authorisation relates, deliver the original towing authorisation to the holder of the licence under which the tow truck is operated, and
(c) keep a copy of the towing authorisation in the towing authorisation book.
Maximum penalty—50 penalty units.
(3) An authorised officer or a police officer who gives a towing authorisation for the towing of a motor vehicle by a tow truck under clause 32(b) or (c) must provide the copy of the authorisation received under subclause (2)(a) to the owner or driver of the motor vehicle within 7 days of receiving that copy.
(4) A person who obtains a towing authorisation must, before towing the motor vehicle by a tow truck, complete a notice (the towing notice) that is in the approved form and contains the following information—