Telecommunications Service Provider (Network Outages Register) Determination 2025
1Telecommunications Service Provider (Network Outages Register) Determination 2025
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Commonwealth Coat of Arms of Australia
Telecommunications Service Provider (Network Outages Register) Determination 2025
I, Anika Wells, Minister for Communications, make the following determination.
Dated 11 November 2025
ANIKA WELLS
Minister for Communications
Contents
1 Name
2 Commencement
3 Authority
4 Definitions
5 Requirement to publish an outage register
1 Name
This instrument is the Telecommunications Service Provider (Network Outages Register) Determination 2025.
2 Commencement
This instrument commences the day after this instrument is registered.
3 Authority
This instrument is made under subsection 99(1A) of the Telecommunications Act 1997.
4 Definitions
Note 1: A number of expressions used in this instrument are defined in section 7 of the Act, including the following:
- carriage service
- carriage service provider
- carrier
- facility
- public mobile telecommunications service
Note 2: A number of expressions used in this instrument are also defined in section 5 of the Telecommunications (Customer Communications for Outages) Industry Standard 2024, including the following:
- major outage
- significant local outage
In this instrument:
Act means the Telecommunications Act 1997.
mobile carrier means a carrier that operates facilities used for the purposes of providing a public mobile telecommunications service.
outage means a major outage or significant local outage.
5 Requirement to publish an outage register
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A carriage service provider, who is a mobile carrier, must establish and publish on its publicly available website a register, or registers, that contains information about outages that have affected the supply of a public mobile telecommunications service (the outage register).