CTHIn ForceAct
Telecommunications (Consumer Protection and Service Standards) Act 1999
120ACarriage service may be supplied on condition that the customer waives the customer service guarantee
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120A Carriage service may be supplied on condition that the customer waives the customer service guarantee
This Act does not prevent, and is taken never to have prevented, a carriage service provider from supplying, or proposing to supply, a particular carriage service to a customer on condition that the customer waives, in accordance with section 120, the customer’s protection and rights under this Part in relation to the carriage service.