Section 13 - National Redress Scheme for Institutional Child Sexual Abuse Direct Personal Response Framework 2018 - Direct personal response not required in certain circumstances

13Direct personal response not required in certain circumstances

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13 Direct personal response not required in certain circumstances

(1) A responsible institution is not required to give a direct personal response if: (a) the survivor does not, in the survivor’s acceptance document, specify the institution as an institution that the survivor wishes to receive a direct personal response from; or (b) the survivor does not contact the institution to request a direct personal response before the scheme sunset day; or (c) the survivor has not, before the scheme sunset day, responded to reasonable attempts to arrange a direct personal response; or (d) the survivor, after requesting a direct personal response, notifies the institution that the survivor wishes to withdraw from the direct personal response; or (e) the survivor has already received a direct personal response from the institution under the scheme.

Note: The scheme sunset day is the tenth anniversary of the scheme, or any day before that anniversary prescribed by the rules: see subsection 193(1) of the Act.

(2) Subsection (1) does not prevent the institution from giving a direct personal response.

Note: Direct personal redress under the scheme is available only to a person whose application for redress has been approved: see Part 2‑3 of the Act.