Part 2NDIS Code of Conduct

## Part 2—NDIS Code of Conduct #### 5 Persons covered by the NDIS Code of Conduct (1) This Part is made for the purposes of section 73V of the Act. (2) Both of the following are Code‑covered persons: (a) NDIS providers; (b) persons employed or otherwise engaged by NDIS providers or members of the key personnel of NDIS providers. (3) Code‑covered persons must comply with the NDIS Code of Conduct set out in section 6 of this instrument. Note: Compliance with the NDIS Code of Conduct is a civil penalty provision (see section 73V of the Act). A civil penalty provision can be enforced by obtaining an order for a person to pay a pecuniary penalty. #### 6 NDIS Code of Conduct (1) In providing supports or services to people with disability, a Code‑covered person must: (a) act with respect for individual rights to freedom of expression, self‑determination and decision‑making in accordance with applicable laws and conventions; and (b) respect the privacy of people with disability; and (c) provide supports and services in a safe and competent manner, with care and skill; and (d) act with integrity, honesty and transparency; and (e) promptly take steps to raise and act on concerns about matters that may impact the quality and safety of supports and services provided to people with disability; and (f) take all reasonable steps to prevent and respond to all forms of violence against, and exploitation, neglect and abuse of, people with disability; and (g) take all reasonable steps to prevent and respond to sexual misconduct. (2) A Code‑covered person must not, without a reasonable justification: (a) represent a price for the supply of goods for a participant that is higher than the price represented for the supply by the Code‑covered person of the same (or substantially the same) goods for a person who is not a participant; or (b) charge a price for the supply of goods for a participant that is higher than the price that the Code‑covered person charges for the same (or substantially the same) goods for a person who is not a participant.