148Guide to this Part

148  Guide to this Part This Part has rules that apply to licensees that are lessors. These rules are aimed at better informing consumers and preventing them from being in unsuitable consumer leases. Division 2 requires a licensee to give its credit guide to a consumer. The credit guide has information about the licensee and some of the licensee’s obligations under this Act. Division 3 requires a licensee, before doing particular things (such as entering a consumer lease), to make an assessment as to whether the lease will be unsuitable. To do this, the licensee must make inquiries and verifications about the consumer’s requirements, objectives and financial situation. The licensee must give the consumer a copy of the assessment if requested. Division 4 prohibits a licensee from entering a consumer lease that is unsuitable for a consumer. Division 5 prohibits a licensee from entering into, or offering to enter into, a consumer lease for household goods in certain circumstances and imposes requirements on a licensee who makes representations about consumer leases for household goods. It also imposes requirements in relation to recording an assessment that a consumer lease is not unsuitable. Division 2—Credit guide of lessors 149  Credit guide of lessors  (1) A licensee must, as soon as practicable after it becomes apparent to the licensee that it is likely to enter a consumer lease with a consumer who will be the lessee under the lease, give the consumer the licensee’s credit guide in accordance with subsection (2).  (e) give information about the licensee’s procedure for resolving disputes with a consumer, including contact details for a consumer to access:  (f) give information about the licensee’s obligations under sections 155 and 156; and  (4) The licensee must give the consumer the licensee’s credit guide in the manner (if any) prescribed by the regulations.