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Legal Profession Act 2006
394Making of complaints
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394 Making of complaints (1) A complaint may be made about conduct to which this chapter applies by anyone, including a council. (2) A complaint must be made to the relevant council. (3) A complaint must be in writing. (4) A complaint must— (a) identify the complainant; and (b) if possible, identify the person about whom the complaint is (c) describe the alleged conduct the subject of the complaint. (5) A council may refer a complaint to the other council, unless it deals with the complaint itself.