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Legal Profession Act 2006
394Making of complaints
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394 Making of complaints
(1) A complaint may be made about conduct to which this chapter applies
by anyone, including a council.
(2) A complaint must be made to the relevant council.
(3) A complaint must be in writing.
(4) A complaint must—
(a) identify the complainant; and
(b) if possible, identify the person about whom the complaint is
(c) describe the alleged conduct the subject of the complaint.
(5) A council may refer a complaint to the other council, unless it deals
with the complaint itself.