Higher Education Support (Administration) Guidelines 2022
17Information that a Commonwealth Assistance Notice must contain
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17 Information that a Commonwealth Assistance Notice must contain
(1) For the purposes of subsection 169-5(2) of the Act, the notice must include the title ‘Commonwealth Assistance Notice’. (2) For the purposes of subsection 169-5(2) of the Act, the notice must contain the following information, as applicable, to the person’s enrolment at the census date for the unit or units of study to which the notice applies: (a) the person’s name; (b) the name of the higher education provider; (c) the person’s student identification number as issued by the higher education provider; (d) the person’s Commonwealth Higher Education Student Support Number (CHESSN) or Unique Student Identifier (USI), if the person commenced the course of study prior to 1 January 2021, or the person’s USI, if the person commenced the course of study after 1 January 2021; (e) the higher education course in which the person is enrolled at the higher education provider for which EFTSL is recorded at the census date contained in the notice; (f) the student cohort to which the person belongs, if applicable; (g) the total EFTSL in which the person is enrolled; (h) the total amount of any up-front payments; (i) the total amount of HECS-HELP discount applicable to the person; (j) the total amount of the person’s HECS-HELP debt; (k) the total amount of FEE-HELP assistance for the person; (l) the total amount of the FEE-HELP loan fee applicable to the person; (m) the total amount of the person’s FEE-HELP debt; and (n) whether the person is a grandfathered student. (3) For each unit of study, the notice must include the following information, as applicable, to each person’s enrolment: (a) the identification code for the unit; (b) the census date; (c) whether the person is required to make a student contribution or pay tuition fees or is an exempt student (which may be referred to as the person’s ‘status’); (d) the EFTSL value; (e) the student contribution amount; (f) the tuition fee amount; (g) the amount of any up-front payments; (h) the amount of HECS-HELP discount; (i) the amount of HECS-HELP debt; (j) the amount of FEE-HELP assistance; (k) the amount of the FEE-HELP loan fee; and (l) the amount of FEE-HELP debt. (4) Where the information required under paragraphs (3)(b) and (3)(c) is identical in respect of all of the units of study to which the notice applies, that information may be provided for the notice as a whole. (5) Where a higher education provider has selected a person to receive OS-HELP assistance, the notice must include the following information: (a) the six month period to which the OS-HELP assistance relates; and (b) the amount of OS-HELP assistance for the relevant six month period. (6) Where a person is seeking Commonwealth assistance for a student services and amenities fee imposed on the person by the provider, the notice must include the following information: (a) the amount of the student services and amenities fee; (b) the day on which that student services and amenities fee was payable; and (c) the amount of SA-HELP debt in respect of that student services and amenities fee. (6A) Where a higher education provider has selected a person to receive STARTUP‑HELP assistance, the notice must include the following information, as applicable, to each person’s enrolment in an accelerator program course: (a) the identification code for the accelerator program course; (b) the census date; (c) the EFTSL value of the accelerator program course; (d) the accelerator program course fee amount; (e) the amount of any up-front payments; (f) the amount of STARTUP-HELP assistance; and (g) the amount of STARTUP-HELP debt. (7) A notice that contains information in respect of FEE‑HELP or HECS-HELP assistance must prominently display the following statement: “It is your responsibility to ensure that you have a sufficient HELP balance to cover the FEE-HELP and HECS-HELP amounts indicated in this notice. You are eligible for the amounts of FEE-HELP and HECS-HELP assistance contained in this notice only if you have sufficient HELP balance to cover those amounts.” (8) A notice that contains information in respect of Commonwealth assistance must prominently display the following statement: “The information regarding Commonwealth assistance contained in this notice reflects your advice to this higher education provider of your entitlement to that assistance under the Higher Education Support Act 2003.” (9) A notice must include information about the person’s right, under subsections 169-10(2) to 169‑10(4) of the Act, to request the correction of information contained in the notice.