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Health Care Complaints Act 1993
9How is a complaint made?
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#### 9 How is a complaint made?
9 How is a complaint made?
> > (1) A complaint is made by lodging the complaint in writing with the Commission.
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> > (2) The complaint is to include particulars of the allegations on which it is founded.
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> > (3) It is the duty of staff of the Commission to help a person to make a complaint if the person requests assistance to do so.
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> Note—
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> This section does not prevent a person who wishes to make a complaint from first talking to the Commission about it. However, a complaint cannot be acted on until it is put in writing.
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> It is an offence under section 99 to furnish information to the Commission for the purposes of this Act that is false or misleading in a material particular and under section 97A to furnish such information to the Commissioner or staff of the Commission.
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> **s 9:** Am 2004 No 98, Sch 1 \[5\]; 2020 No 32, Sch 1\[5\].