80Functions of Commission

80 Functions of Commission

80 Functions of Commission

(1) The Commission has the following functions—

(a) to receive and deal under this Act with the following complaints—

• complaints relating to the professional conduct of health practitioners

• complaints relating to a relevant health organisation, including an alleged breach by a relevant health organisation of a code of conduct prescribed by the regulations made under section 100(1)(c) of the Public Health Act 2010

• complaints concerning a health service that affects, or is likely to affect, the clinical management or care of individual clients

• complaints referred to it by a professional council under the Health Practitioner Regulation National Law (NSW),

(b) to assess those complaints and, in appropriate cases, to investigate them, refer them for conciliation or deal with them under Division 9 of Part 2,

(c) to make complaints concerning the professional conduct of health practitioners and to prosecute those complaints before the appropriate bodies, including professional councils, professional standards committees and tribunals,

(d) to report on any action the Commission considers ought to be taken following the investigation of a complaint if the complaint is found to be justified in whole or part,

(e) to monitor, identify and advise the Minister on trends in complaints,

(f) to publish and distribute information concerning the means available for the making of complaints and the way in which complaints may be made and dealt with,

(g) to provide information to health service providers and professional and educational bodies concerning complaints, including trends in complaints,

(h) to consult with groups with an interest in the provision of health services, including professional associations, health service provider groups, relevant community organisations and private and institutional health care providers, on the complaints process and the dissemination of information concerning the complaints process,