Health Care Complaints Act 1993
7What can a complaint be made about?
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7 What can a complaint be made about?
7 What can a complaint be made about?
(1) A complaint may be made under this Act concerning—
(a) the professional conduct of a health practitioner (including any alleged breach by the health practitioner of Division 1 or 3 of Part 7 of the Public Health Act 2010 or of a code of conduct prescribed under section 100(1)(a) or (b) of that Act), or
(a1) an alleged breach by a relevant health organisation of Division 1 or 3 of Part 7 of the Public Health Act 2010 or of a code of conduct prescribed under section 100(1)(c) of that Act, or
(b) a health service which affects, or is likely to affect, the clinical management or care of an individual client.
(2) A complaint may be made against a health service provider.
(3) A complaint may be made against a health service provider even though, at the time the complaint is made, the health service provider is not qualified or entitled to provide the health service concerned.
s 7: Am 2006 No 124, Sch 2 [2]; 2010 No 127, Sch 4.8 [1] (am 2011 No 27, Sch 2.43); 2011 No 27, Sch 2.18; 2013 No 24, Sch 2 [2]; 2020 No 32, Sch 1[2] [3].