Health Care Complaints Act 1993
58CFunction of Commission under this Division
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58C Function of Commission under this Division
58C Function of Commission under this Division
The Commission, when dealing with a complaint under this Division, is to take appropriate measures to assist in the resolution of the complaint, including (but not limited to) any of the following measures—
(a) providing information to the parties to the complaint,
(b) undertaking discussions concerning the complaint with the parties to the complaint,
(c) facilitating the direct resolution of the complaint between the parties to the complaint.
pt 2, div 9 (ss 58B–58D): Ins 2004 No 98, Sch 2 [9].