24Referral of complaints for conciliation or complaint resolution

24 Referral of complaints for conciliation or complaint resolution

24 Referral of complaints for conciliation or complaint resolution

(1) The Commission must refer a complaint for conciliation under Division 8 if it is required to do so under section 13 (3) or if it decides to do so under section 20A.

(2) The Commission may deal with a complaint under Division 9 if the complaint is not required to be investigated, referred to a professional council under section 25B or referred for conciliation.

(3) The Commission may at any time during the assessment of a complaint take any action referred to in section 58C with respect to the complaint without the need for consultation with the appropriate professional council.

(4) However, subsection (3) does not affect the requirement in section 12 (1) for the Commission to consult with the appropriate professional council before making a determination on how a complaint should be dealt with as a result of an assessment of the complaint.

s 24: Subst 2004 No 98, Sch 1 [18]. Am 2010 No 34, Sch 2.22 [8].