24Referral of complaints for conciliation or complaint resolution

#### 24 Referral of complaints for conciliation or complaint resolution 24 Referral of complaints for conciliation or complaint resolution > > (1) The Commission must refer a complaint for conciliation under Division 8 if it is required to do so under section 13 (3) or if it decides to do so under section 20A. > > > (2) The Commission may deal with a complaint under Division 9 if the complaint is not required to be investigated, referred to a professional council under section 25B or referred for conciliation. > > > (3) The Commission may at any time during the assessment of a complaint take any action referred to in section 58C with respect to the complaint without the need for consultation with the appropriate professional council. > > > (4) However, subsection (3) does not affect the requirement in section 12 (1) for the Commission to consult with the appropriate professional council before making a determination on how a complaint should be dealt with as a result of an assessment of the complaint. > > **s 24:** Subst 2004 No 98, Sch 1 \[18\]. Am 2010 No 34, Sch 2.22 \[8\].