97Player activity statements—player accounts

#### 97 Player activity statements—player accounts 97 Player activity statements—player accounts > > (1) Information to the effect that player activity statements are available on request must— > > > > > (a) be given to each person at the time the person is issued with a player card, and > > > > > (b) be included in any promotional material displayed in the hotel or registered club in relation to electronic payment gaming machines. > > > (2) A player activity statement must, on the request of a person who has a player account with a hotelier or registered club, be provided by the hotelier or club on a monthly basis. > > > (3) The following information, provided in the form approved by the Authority, is the minimum information that must be included in a player activity statement for the period covered by the statement— > > > > > (a) the total amount of turnover by the player during the monthly period covered by the statement, > > > > > (b) the total wins recorded during the monthly period, > > > > > (c) the net expenditure (ie turnover less wins) during the monthly period, > > > > > (d) the total length of time over each 24-hour period during the monthly period when the person’s player card was inserted in electronic payment gaming machines in the hotel or on the club premises (the daily record), > > > > > (e) the total length of time that the person’s player card was inserted in electronic payment gaming machines in the hotel or on the club premises during the monthly period. > > > (4) In addition to subclause (3), the following information in relation to the period covered by a player activity statement must be kept by the hotelier or registered club and be provided to the player on request— > > > > > (a) a list of each transaction involving the depositing of money into the player account at the cashier, > > > > > (b) a list of each transaction involving the paying of credits into the player account as a result of playing electronic payment gaming machines, > > > > > (c) a list of each transaction involving the withdrawal of money from the player account at the cashier. > > > (5) The daily record is required to be included in the player activity statement only in respect of those days that the person’s player card was used. > > > (6) A player activity statement is to also include a note stating that the information detailed in the statement— > > > > > (a) only relates to the occasions on which the player used the player account to play an electronic payment gaming machine, and > > > > > (b) does not necessarily relate to all of the player’s gaming machine activity during the monthly period, and > > > > > (c) may not include information about wins from playing gaming machines that are part of a linked gaming system within the meaning of Part 10 of the Act. > > > (7) A player activity statement, if requested to be provided, is to be made available from the cashier or other appropriate outlet at the hotel or club concerned. > > > (8) A player activity statement is to be provided in respect of a monthly period only if the player account has actually been used during that period. > > > (9) Player activity statements must be provided free of charge by the hotelier or registered club.