NSWIn ForceRegulation
Gaming Machines Regulation 2019
50FDuties of responsible gambling officers
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#### 50F Duties of responsible gambling officers
50F Duties of responsible gambling officers
> > (1) A responsible gambling officer has the following duties—
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> > > (a) to identify patrons who are, or are at risk of, experiencing gambling harm,
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> > > (b) to identify patrons who are displaying behaviour related to gambling harm,
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> > > (c) to make inquiries with a patron if the officer suspects the patron is, or is at risk of, experiencing gambling harm,
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> > > (d) to notify senior management of serious instances of patrons who are, or are at risk of, experiencing gambling harm for the purposes of enabling senior management to intervene,
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> > > (e) to facilitate requests by patrons for information about, or to participate in, self-exclusion schemes conducted by the hotelier or registered club,
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> > > (f) to record, in the hotel’s or registered club’s gambling incident register, incidents observed by the officer relating to persons who are, or are at risk of, experiencing gambling harm or who are displaying behaviour related to gambling harm,
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> > > (g) to assist staff and management in ensuring the hotel or registered club meets its harm minimisation obligations under the Act and this regulation,
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> > > (h) to promote harm minimisation measures within the hotel or registered club.
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> > (2) A responsible gambling officer may perform other duties—
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> > > (a) that do not prevent the officer from carrying out the duties of a responsible gambling officer, or
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> > > (b) in an emergency situation.
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> > (3) A responsible gambling officer’s duties as a responsible gambling officer cannot be transferred to another person.
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> > (4) A responsible gambling officer may, in carrying out the responsible gambling officer’s duties, seek the assistance of another employee of the hotel or registered club.
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> > (5) Each responsible gambling officer, when on duty, has the duties of a responsible gambling officer even if another responsible gambling officer is also on duty.
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> > (6) This clause applies despite any inconsistency with—
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> > > (a) the responsible gambling officer’s contract of employment, or
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> > > (b) another kind of arrangement relating to the employment or engagement of the responsible gambling officer with or by the hotel or registered club.
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> **cl 50F:** Ins 2024 (250), Sch 1\[17\].