NSWIn ForceRegulation
Gaming Machines Regulation 2019
44Provision of problem gambling counselling services
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#### 44 Provision of problem gambling counselling services
44 Provision of problem gambling counselling services
> > (1) The persons who are to provide problem gambling counselling services as referred to in section 46 of the Act are those persons who have appropriate problem gambling counselling qualifications and who are employed or engaged by, or whose services are accessed through, any of the following bodies (referred to in this clause as service providers)—
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> > > (a) Australian Hotels Association (NSW),
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> > > (b) ClubsNSW,
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> > > (c) BetSafe,
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> > > (d) any other body that receives funding from the Responsible Gambling Fund under the [Casino Control Act 1992](/view/html/inforce/current/act-1992-015) for the specific purpose of providing gambling-related counselling or treatment services.
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> > (2) A hotelier or registered club is required to make available at all times to the patrons of the hotel or club information as to the name and contact details of a problem gambling counselling service made available by or through a service provider.
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> > (3) The hotelier or registered club must also provide the information referred to in subclause (2)—
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> > > (a) to each person who is a participant in a self-exclusion scheme conducted by the hotelier or club under section 49 of the Act at the time the participant undertakes to be part of the scheme or as soon as practicable after that time, and
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> > > (b) to any other person whenever requested to do so.
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> > (4) A hotelier or registered club must display a notice that complies with subclause (5) in any part of the hotel or club premises in which approved gaming machines are located.
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> > Maximum penalty—50 penalty units.
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> > (5) The notice must contain the following information—
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> > > (a) the name and contact details of the problem gambling counselling service referred to in subclause (2),
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> > > (b) a statement advising patrons that a self-exclusion scheme is available in the hotel or on the club premises for the benefit of patrons who wish to be prevented from entering or remaining in any nominated area of the hotel or club premises for the purposes of assisting patrons to control their gambling,
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> > > (c) the name and contact details of a person or body who is able to assist patrons with becoming participants in a self-exclusion scheme conducted in the hotel or on the club premises.