203Supplier must assist responsible person

203 Supplier must assist responsible person (1) A person given a recall order may request the supplier of electrical equipment for assistance in relation to the recall order. (2) After receiving a request and a copy of the recall order, the supplier must give the person reasonable assistance in relation to the recall order. Examples of reasonable assistance 1 Ceasing the supply of the recalled electrical equipment. 2 Putting up a sign about the recall at the supplier’s place of business. 3 Providing a collection point for recalled electrical equipment. 4 Identifying or contacting customers. 5 Giving information about inventory, sales and returns of the recalled electrical (a) is a supplier of recalled electrical equipment; and

Electrical Safety Act 2022 112 (b) receives a copy of the recall order and a request for help from another person under subsection (1); and (c) fails to give the other person reasonable help in relation to the recall order.